Hilton Long Beach

United States , Los Angeles - CA
Long Beach, 701 West Ocean Boulevard
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100 reviews shown

10/10

Exceptional

25 Jun 2026

Jillian

The hotel was super kid friendly. They had a really cool rubber duck pond thing for the kids and a room with game boards for the kids. The swimming pool was kid/adult friendly. A great coffee shop and yummy pizza at the bar. It was super close to restaurants ,outlets and activities for kids. Just a quick uber or shuttle ride (provided by hotel). The staff was super accommodating and very friendly. We absolutely would recommend and stay here again.

Family_with_children

10/10

Exceptional

24 Jun 2026

Grant

We booked an upgrade room and got it, a corner room with fantastic views.

Partner

10/10

Exceptional

23 Jun 2026

Cheng

Good

6/10

Pleasant

22 Jun 2026

Kateryna

Overall, all was good ; room was excellent; self parking was poor , just a few spots for such a big hotel , was forced to use wallet parking ; staff was 50/50 ; some was very nice but there is also some with attitude like a came to their home … harassing me for my accent and pronunciation…

Partner

10/10

Exceptional

22 Jun 2026

Tracy

Clean room with a nice view and great location.

Partner

6/10

Pleasant

20 Jun 2026

Dawn

Tried booking 26 times a year for the next five years but Sales Manager never returned my calls or emails

Business

8/10

Excellent

20 Jun 2026

Jeffrey

Excellent location and great staff. Clean room but it had an odd smell.

Partner

8/10

Excellent

19 Jun 2026

Peter

room is clean as it should be. I had the last room at the end of hallway so it was very quiet. The little problem was a toilet paper holder in the bathroom was broken and shower head was awkward. Also there is no shower gel, just shampoo and conditioner. Not sure why.

Self

6/10

Pleasant

18 Jun 2026

Shae

Parking is completely ridiculous. There is a very small parking garage with limited space directly next to the hotel. Parking is $35. We left to go to the store and when we came back there was no parking available although we had already paid for it. Their staff stated that they do have limited parking and that we could park in the overflow area which is a couple city blocks away across the street from the hotel. We had to walk in a shady dark area when we paid $35 for parking. None of that is transparent on their website.

Friends

8/10

Excellent

17 Jun 2026

Maida

Was good

8/10

Excellent

17 Jun 2026

Joseph

Everything was great except the parking. It gets a 0. No onsite available. Off side was available but across a major road. NO VALEY and it made checking in and out difficult with luggage. I wouldn’t stay there again.

Partner

10/10

Exceptional

16 Jun 2026

Varun

Cool hotel and dog friendly

Family

10/10

Exceptional

16 Jun 2026

Julio

Everything was good the only complaint I have is that my daughter left her backpack in the room we called the front desk to see if they had found it they were supposed to call me back they never did I called back the next day they never answered the phone and I never received a call back

Family_with_children

10/10

Exceptional

16 Jun 2026

Anna

We had a very pleasant stay. Will definitely be where I stay when I go back.

Friends

6/10

Pleasant

16 Jun 2026

Anthony

booked a king room, waited 45 minutes at check in time and was given a two bed queen room. the bathroom tile look to have been patch poorly and look sad.
the hall smelt of POT smoke (non smoking floor).

Self

10/10

Exceptional

16 Jun 2026

Abner

Staff was friendly, explained the amenities and arranged for our transportation. We had an issue with our room in the beginning but they were quick to resolve it.

Friends_and_family Family

2/10

Poor

15 Jun 2026

Extremely disappointed with my first and last stay at a Hilton. They charge a high 30% room deposit, the staff is rude, and the service is unacceptable. Our shower was stained, toiletries were half-empty, and I had to call three times just to get towels and tissues after housekeeping ignored my request. The hallways were dirty, and the elevators felt unsafe with an inspection tag expired since late 2025. The \"pool\" is just a 3-foot kiddie pool, drinks are heavily overpriced ($21 margaritas), and we were forced into a $40/night valet fee because self-parking was full. While the restaurant food was good and we enjoyed the Starbucks and the free ducks, the negatives completely ruined our trip. A total waste of money. Never returning.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Quentin

Excellent! Quiet! Exceptional views!

Partner

6/10

Pleasant

15 Jun 2026

Saundra

Housekeeping was excellent very clean & polished rooms. Room service sucks, phone line is always busy had to called the front desk to get through when they felt like answering very frustrating.

Family_with_children

8/10

Excellent

14 Jun 2026

Joy

The room property was really clean and the staff were eager to help.

Partner

2/10

Poor

14 Jun 2026

Jesse

Everything was fine except one important detail.
The air conditioning was not working for the whole entire stay.

Partner

8/10

Excellent

13 Jun 2026

Kenneth

A good clean hotel, decent food and drinks in the lobby bar.

Business

10/10

Exceptional

13 Jun 2026

Uditha

Clean and very comfortable atmosphere to stay

Family_with_children

10/10

Exceptional

13 Jun 2026

Ashley

Beautiful property!

10/10

Exceptional

13 Jun 2026

Raquel

The staff made my staycation more enjoyable. I also enjoyed the cleanliness of the property.

2/10

Poor

12 Jun 2026

Marisol

Accidentally booked the wrong day. Didn’t realize until it was too late and the hotel did not want to honor the stay and move the reservation by one day. We would have paid any difference in the cost. We had driven 6 hours with two children under the age of 6 and we explained that too but they didn’t care.

Family_with_children

2/10

Poor

09 Jun 2026

Ashley

Room was not pleasant at all we found someone’s dirty socks in between one of the chairs!! Room had a very eggy smell parking is 35 dollars a night even though there lot was always full staff wouldn’t answer calls when calling to the room was left on hold for 10mins then another 10mins just for them to not answer and hang up it’s a 200 deposit which is ludicrous the place is old and run down wasn’t a great experience for me and my family

Family_with_children

8/10

Excellent

09 Jun 2026

Annette

It was a very nice property, a little close to ocean boulevard and 710 freeway.When I got there and took an hour to check-in.So we had to wait too long after four o'clock , but they said they had a big party the night before.
Staff was helpful and friendly Parking priced on the high side
NicE to be a there on a Saturday and get sangria.The next morning , it was a mocktail bloodymary, free water apples all complimentary Nice to have a dog friendly place

Pet

10/10

Exceptional

09 Jun 2026

Jeanette

This hotel offers so much. Local transport to cruise port, restaurants and local attractions. There were flavored waters, tea and Arnold Palmer in the lobby. Well worth the money we paid.

Friends_and_family Friends

10/10

Exceptional

08 Jun 2026

Mayra

Staff was very helpful and friendly

Partner

8/10

Excellent

08 Jun 2026

Ralph J. Murrieta

Overall it was fine but I found the parking situation difficult; really tight parking space

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Aldo

Great experience.

Partner

10/10

Exceptional

06 Jun 2026

Nicole

10/10

Exceptional

06 Jun 2026

Elena

Close to destination

10/10

Exceptional

06 Jun 2026

Mark

Very pleasant experience only complaint there was no complimentary breakfast

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Danielle

Great

Family

6/10

Pleasant

04 Jun 2026

Virginia

Staff was great, a lot of open areas were clean (including bathrooms), and food at the bar was delicious. My room was clean when I arrived and they were efficient with cleaning my room while I was out.

Location and parking were rough. Between self parking or valet parking, just do valet parking to save yourself the headache. There’s not a lot of self parking spots so I ended up walking towards the shopping/restaurant centers to avoid losing my spot.

Self

8/10

Excellent

01 Jun 2026

Dani

Stayed for volleyball as it was a great time

Family_with_children

10/10

Exceptional

01 Jun 2026

Rosemarie

Outdoor pool

Friends

2/10

Poor

01 Jun 2026

Anthony

Dont get the breakfast. $32 for a mid buffet at best. Staff extremely rude and not helpful. Extremely overpriced

Partner

10/10

Exceptional

01 Jun 2026

Brent

It was everything that it needed to be. Very happy with the coffee shop. $40 for valet, $35 for self-parking is off smh
Nice merch.
Keep the duck love going!

Partner

8/10

Excellent

31 May 2026

Christopher

Hotel is a great location and the shuttle is so helpful. Our room looked super nice and the bed was comfortable. Downfall was the room wouldn’t stay cool during the night.

Partner

10/10

Exceptional

30 May 2026

Christina

The hotel was in a great area! The room was very comfortable and breakfast was amazing! The staff was very friendly and helpful.

Friends

6/10

Pleasant

30 May 2026

Sophany

Self parking is very limited, better valet for an extra $5. Shower had no hot water. Window was not close all the way and slept listening to loud traffic all night.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Kishia

The Hilton Long Beach is might go to place to stay whenever I’m in Long Beach. It checks all my boxes from cleanliness friendliness, great food, and great drinks as well as friendly staff.

Self

10/10

Exceptional

28 May 2026

Teresa

We stayed at the Hilton Long Beach right by the port as we were leaving on a carnival cruise the next morning. The staff that checked us in were very professional and friendly. I loved the ducks in the entry way and fountain. We took the free shuttle to the cruise port in the morning it was super convenient and the driver was nice.

Family

10/10

Exceptional

28 May 2026

Lilian

Very Nice experience . Super clean , friendly staff and everyone help me accomodate any needs i had during my 3 night stay . Would definetly come back

Partner

8/10

Excellent

28 May 2026

Davina

Room was clean, free wifi and loft restaurant was good

Family

8/10

Excellent

27 May 2026

Fernando

Please let your customers know in advance that they need to use their room key to operate the elevator. Also let your customers know that when the parking garage is full, you have to park across the street. And that the parking garage is dark with no lighting and that the hotel should have some type of safety officers on foot assisting customers.

8/10

Excellent

27 May 2026

andres

AC wasn’t getting cold enough.
Thermostat was at 65 but the room was at 72, everything else great.

Partner

10/10

Exceptional

26 May 2026

Kishia

This is my go to hotel to stay whenever I’m in Long Beach from checking in to check out it checks all my boxes off from cleanliness, perfect food and drinks to friendly staff. This will be the only hotel I’ll go to!

Self

4/10

Poor

25 May 2026

Randy

Staff is not helpful

Partner

10/10

Exceptional

25 May 2026

Alexis

Great hotel, close to everything and the shuttle service was very helpful going to and from the convention center. This hotel is definitely family friendly and has things to do inside the lobby area and near the pool. I would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Karen

We were meeting with friends near by so the shuttle service was much appreciated. The room was clean and Starbucks in the lobby was just like home.

Partner

8/10

Excellent

24 May 2026

Phillip

The Hotel was clean and staff was helpful and professional. Pool table and amenities were very nice. I traveled with my fiancé but the hotel was very kid friendly. Board games, pool table, shuffle board was all very nice. The complaint is that there is NO Hot tub or jacuzzi which could redirect my next stay.

Partner

8/10

Excellent

22 May 2026

Chad

I liked it

Pet

6/10

Pleasant

22 May 2026

Richard

Best thing about our stay was the helpful friendly staff. Was disappointed that the room did not have a microwave oven or body wash soap. Window was very dirty but may because of lots of construction. Parking rate was outrageous and breakfast buffet was just okay for the cost.

Partner

8/10

Excellent

21 May 2026

Nicolai

Just a decent hotel. On the downside: there were a lot of people, and the parking lots were full, so I had to park off-site. On the plus side: a nice view from the window.

Family_with_children

6/10

Pleasant

21 May 2026

Kelly

I felt the hotel was overpriced. We were really looking forward to a quiet relaxing vacation, hanging at the pool. Unfortunately, with being on Ocean Blvd, there were a lot of revved up cars and motorcycles driving by that spoiled that mood. Additionally, the pool had loud party music going on all the time and the pool was only three feet in the deep end. While it works for some, it wasn't what we had in mind, so we left early. On the positive side, the staff was wonderful, the room was spacious and comfortable, and the bed was great. Choose your priorities.

Partner

10/10

Exceptional

21 May 2026

Shirleyann

Hotel was very clean, updated, and comfortable. We were there for one night before our cruise and were pleasantly surprised they had a free shuttle to the port. Just make sure you get in line early if you use this service. It fills up quick. We checked out the pool which was small but much nicer in person than in photos. It was a nice spot to hang out in even to just chill and have a drink from the pool bar. Room was nice and the bed was comfortable. Downtown area was easily walkable but the shuttle service also was offered. I would recommend this hotel and will likely stay here again before the next cruise.

Partner

6/10

Pleasant

20 May 2026

Aracelly

No parking on site was sent to another parking lot across the street.. sketchy. Registration desk staff were not quite as welcoming, however the staff at outside desk were very helpful

Friends_and_family Family

10/10

Exceptional

19 May 2026

Angel

Staff from the front desk, housekeeping, room service and breakfast buffet was amazing! This place is kid friendly which is a plus with my toddler!

Family_with_children

6/10

Pleasant

18 May 2026

Manojkumar

For the extra cost for parking it’s so narrow and congested, also the pool is very small and not enough depth and room for the kids to swim. It’s not worth for the money. The shuttle service is also not so frequent to near by shopping complex.

Friends_and_family Family

10/10

Exceptional

17 May 2026

Alesia

Location was good. Service was good. Only issue I had was elevators were very outdated and ran rough. Got stuck for a moment. Time for owner to invest in those. Other than that everything was great!

Family_with_children

10/10

Exceptional

16 May 2026

Emmanuel

The fastest check-in I’ve ever experienced. Clean and solid room

10/10

Exceptional

16 May 2026

Kellie

Yes

10/10

Exceptional

16 May 2026

Filomena

Clean and very comfortable bed.

Partner

8/10

Excellent

15 May 2026

Minghui

Good location, friendly staff

Partner

10/10

Exceptional

14 May 2026

AuShain

Advertised heated pool did not seem heated. Would have loved to enjoy the Jacuzzi i saw in the photos. Balcony seating in my room seating for 10 only had cushions for 2. I dont remember his name, one gentleman working valet was completely nonchalant and totally took away from the valet experience. Everyone else was great. Overall experience was good. I'd give this hotel another shot.

Self

8/10

Excellent

14 May 2026

Zakiya

Clean room and helpful staff.

Friends

10/10

Exceptional

14 May 2026

Angel

Laura manager on duty was by far the best great hospitality took care of her guest. Attentive

Only thing that I didn’t like was couldn’t have your own drink by the pool or food ..

the hotel was great clean friendly the lobby was a nice place to hang out with the fam bam with the games the had playing pool.

Based on the hospitality given I could see my self working in a hotel.

The bartender Natalie was awesome great service

6/10

Pleasant

12 May 2026

Beatriz

Highlight: Very kind staff and easy check in

Cons:
- Parking is a nightmare and expensive ($35/night) good luck finding a spot again if you leave. That parking structure is 80% reserved for the other revolving businesses. They basically force you to just valet.
- The bathroom toilet didn’t flush correctly or at all at times. We’ve never been so afraid to go #2. They do offer an online form to report these issues. I’m sure they would have been attentive. We didn’t want to test it. So we only peed and left for other business. This just shouldn’t be a concern.
- There’s this heavy funk of mildew everywhere. It smelled like mold and water damage. (We were on the 3rd floor)
- The AC was set to 70 but stayed at 61. Not the worst issue (could have been too hot) but the AC should be adjusted to our preference.
- There isn’t much security in the facility so you get overspill from the local streets roaming around.
- It’s a hood hotel and with it comes the drama. People are trash here.

This stay reminded us why we don’t do hotels and stick to Airbnb’s. Never again.

Partner

10/10

Exceptional

12 May 2026

Bioncia

Hotel was very nice very roomy. They had a lot to do for the kids and for the adults they had a bar and different things on different floors.

10/10

Exceptional

11 May 2026

Tim

The room was very clean and comfortable. The staff were very helpful.

Partner

6/10

Pleasant

11 May 2026

Jason

Only stayed a night but the condition of the bathroom and some of the property was concerning. It’s hard to give a positive review seeing this and with the Hilton name.

Friends

10/10

Exceptional

11 May 2026

Edna

Was clean, friendly, comfortable stay

Partner

8/10

Excellent

10 May 2026

Rhea

Our toilet would stall when we flushed. We had to park across the street bc the hotel didn’t have anymore spaces on a Monday

Friends_and_family Family

10/10

Exceptional

10 May 2026

Gustavo

Hotel was clean , nice bar area and finger food.

Self

10/10

Exceptional

09 May 2026

esmeralda

Didn’t use pool. Didn’t eat there

Friends_and_family Friends

10/10

Exceptional

09 May 2026

Ingrid

The burgers were fantastic!!!!!

Partner

8/10

Excellent

08 May 2026

David

Good food, restaurants, very reasonable price for a Hilton, right next to the WTC.

Self

10/10

Exceptional

06 May 2026

Gabriel

Awesome

Partner

8/10

Excellent

05 May 2026

kim

We checked in at 1 a.m. and checked out at 11 a.m. so we didnt have much time to enjoy the hotel. The time we were there everything was good.

Friends_and_family Family

10/10

Exceptional

04 May 2026

Natalie

The check in was very easy. Rooms were great and I slept like a baby!!!

Family

6/10

Pleasant

04 May 2026

Frankie

Honestly I was disappointed, stayed at a fair few Hilton now and they're always good.
But had to be moved rooms due to cockroches something I never thought i'll see in Hitlon.
The breakfast was basic, but the staff were very amazing.
Toilets next to the breakfast area were always dirty.
It honestly felt like it wasn't a Hilton

2/10

Poor

03 May 2026

Maria

honestly the staff made my mom feel extremely unwelcome and uncomfortable they escorted her to her room and didn’t provide a room key at all said they would slide it under the door at midnight and never did then the next day same staff member was rude when she asked about the key.

Partner

10/10

Exceptional

03 May 2026

Matthew

everything‘s amazing here

8/10

Excellent

03 May 2026

Michelle

Love the view from my little balcony!

Partner

4/10

Poor

02 May 2026

Rebecca

This is a sad excuse for Hilton properties. We understood that the hotel shuttle would take us in a radius of 1.5 miles; however there was a 15 minute wait that ended up being 30 or so minutes in an open air golf cart.

Family

10/10

Exceptional

02 May 2026

Adriana

Elegante buena limpieza

Partner

10/10

Exceptional

01 May 2026

Alva

Airport shuttle fast quick friendly. Hotel as described. Would stay again but some staff was not welcoming