Name: Queen Mary Hotel
Address: 1126 Queen's Highway, Long Beach, 90802, US

Queen Mary Hotel

Los Angeles - CA · United States

1126 Queen's HighwayView location

100 reviews shown

10/10

Exceptional

23 Jul 2026

ANTHONY

The staff at the Queen Mary are consistently helpful and kind. The Queen Mary is consistently a delight to visit. We enjoy the opportunity to slow down and enjoy the feel of stepping back in time through this historic landmark property. The staff and maintenance crew help to make this an enjoyable trip. Well done Queen Mary staff and crew.

10/10

Exceptional

21 Jul 2026

Deborah

I spent two nights on the ship before dropping off my 14 year-old granddaughter at the Cimi Institute. We had a wonderful discovering the ship and going on all of their tours. We ate at their restaurants, had delicious Starbucks coffee in the mornings and would like to go back with my husband.

10/10

Exceptional

21 Jul 2026

Davita

Must visit. Awesome resort. Very educational and a lot of history. Free tours of the ship

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

james

An absolute must-see if you're in LA. A piece of history that you can actually experience. I loved this place!
It's old (of course) but it's comfortable too.

Family_with_children

8/10

Excellent

20 Jul 2026

Patti

Fun and interesting stay for a birthday night. If you enjoy history and vintage amenities you’ll love this.

Partner

10/10

Exceptional

20 Jul 2026

Deeana Irene Nanyes

I LOVED this hotel & will definitely stay again if I’m in Long Beach!

From the moment I arrived the staff was super friendly & extremely helpful. I had taken a super early flight that day & got to the hotel around 7am. The staff totally gave me early check-in (without even asking). They have multiple restaurants, a coffee/ice cream bar & several shops that have snacks & stuff available. I was able to grab breakfast before heading out to explore Long Beach.

The Queen Mary has a game room that’s a nice size with lots of big TV’s (sadly, I watched Argentina lose the World Cup match there). The bartenders at each of the bars know how to crank out some tasty beverages. All of the food I had was delicious.

The primary reason I booked the Queen Mary was because I had tickets to see a concert at the F&M Long Beach Amphitheater & saw that the Queen Mary was close to the venue. Close, I said?!? How about RIGHT ACROSS THE PARKING LOT CLOSE!!
It was so close that the morning of the concert, I could hear Ice Cube doing sound checks and talking to the event folks (what a nice guy!)…it was so cool!

Anyway, this hotel/ship is pretty big & there is SO much to see & do there. It’s very historical with lots of the original woodwork & decor. Beautiful!

I will say, don’t expect a lot of extra bells & whistles, but I didn’t mind it. My room was huge, comfortable & when I got a little warm, the staff provided me with 2 fans to help cool my hot a@s down. lol

I absolutely 💯 recommend!!

Friends

10/10

Exceptional

20 Jul 2026

Julie

A trip back in time! Loved our stay!

Friends

10/10

Exceptional

19 Jul 2026

Melanie

The room was perfect and described wonderfully. We went on the tour that, BTW, is free with your room so plan ahead on time so you can squeeze it in as well. The bed was comfy and we slept great. We are from AZ so I didn’t plan on how chilly it was going to be, the blankets were soft and warm. We stayed the night prior to going on a cruise the following day. The hotel is walking distance to the cruise terminal. One note, the restaurant….WOW! The restaurant was AMAZING!!! Our waiter was super nice and the food was delicious! I’ve never seen shrimp that big!! My husband loved the coffee he picked up the morning we were leaving. We give it a 10/10 and will definitely be staying there prior to our next cruise!!

Partner

10/10

Exceptional

19 Jul 2026

James

The history alone should make you want to stay here. Spent the night before our cruise the next day and was blown away by everything offered. Highly recommend for a great experience.

Partner

10/10

Exceptional

19 Jul 2026

Craig

Old of course but very well kept. Food and tours good and informative

Partner

8/10

Excellent

19 Jul 2026

Joseph

Room was large and comfortable but in need of some deferred maintenance.
Room amenities were insufficient for a $400.00 per night stay.

Partner

10/10

Exceptional

18 Jul 2026

Brandon

Tour guides were great on the graveyard tour. Staying on the Queen is always a great time!!!

Family

10/10

Exceptional

18 Jul 2026

Jesse

If you're a history buff this place is great the parking was awesome the food tastes really good perfect place to stay if we're going on a Carnival Cruise

6/10

Pleasant

18 Jul 2026

Josue

We were very excited for the stay at the queen mary. We had heard so much about it.

Front desk was friendly, but failed to mention the whole ship was having internet issues since yesterday and they failed to mention it.

Walking through the ship is quite experience, enjoyable to see the history but the room itself needed maintenance and upgrades. It’s understandable that the room has a lot of its historic features but the bathtub had scratches and stains on the tub floor and very outdated sink and toilet.

The whole ship runs on central ac and heating so the room felt stuffy since there are only two small port hole window.

Overall what you get with the queen mary is you get to stay in history and get to explore ship but it leaves you wanting more, especially for the price. Overall this was okay. Has the potential for more

Partner

10/10

Exceptional

18 Jul 2026

Jennifer

Great hotel, comfortable room. Amazing staff! Can’t wait to return.

Partner

10/10

Exceptional

18 Jul 2026

Eve

This was such an amazing treat. My son wanted to come here for his 23rd birthday with his best friend. He’s always been drawn in by shipwrecks. We got a separate room to be available just in case anything popped up. We didn’t expect to enjoy it anywhere near as much as we did! The staff all went above and beyond to make our experience truly like five star. The Queen Mary is a floating museum, but it’s more than that. It is a living breathing organism bringing to life its 90 year history. Watching the videos both on the bow and the stern in different formats gave voices to those who long since past. The exhibits like Winston Churchill, the model ships and the ghostly self explored and guided tours drew you in even more. This was our first but certainly not last visit!!!

Family

10/10

Exceptional

18 Jul 2026

Joshua

It’s a good experience and touring the ship is a better experience than we expected. It’s close enough to the restaurants and other attractions of Long Beach by car or free shuttle. It’s really better for people that enjoy the novelty and history. Also good for access to near by aquarium or as a stop over when visiting Catalina Island.

Friends_and_family Family

4/10

Poor

18 Jul 2026

Maureen

I understand ship is old but it has to be maintained better. No air, no hot water. Would never stay there again.

Partner

10/10

Exceptional

17 Jul 2026

Jennifer

I absolutely LOVED our time there! From the music and the employees to the food and the White lady drink! Everything was beyond wonderful! Can't wait to come back l!

Family

8/10

Excellent

17 Jul 2026

Parrish

Great vibe walking inside and amazing history. The customer service is okay. The amenities and rooms are okay but not that good.

Self

10/10

Exceptional

16 Jul 2026

debbie

Family

8/10

Excellent

16 Jul 2026

MICHAEL A

It’s a novelty fun historical place to stay once. It’s a relic place to stay with amenities from 70 years ago. It was as good as could be expected. All the staff were amazingly friendly and welcoming and helpful.

10/10

Exceptional

15 Jul 2026

Lawanda

Wonderful experience Staff was great too

10/10

Exceptional

15 Jul 2026

Denise

Because the property is so old, that is part of the charm, the amenities were far and few between. Shower/bathtub was hard to maneuver since people were smaller then. Not very comfortable or safe in my opinion. It was fun. A floating musuem.

Partner

2/10

Poor

15 Jul 2026

Karen

First room toilet didn’t flush, gnats in sink and had a sewage smell. They moved us to a different room and there was no hot water. Hot water was fixed after 10 pm. There hasn’t been enough renovations done to warrant the prices for the rooms. The ship is true to the period but isn’t clean or inviting. Very dark and musty smelling.

Friends_and_family Friends

10/10

Exceptional

14 Jul 2026

William

The feel of the ship and especially the room were fantastic. You could imagine the many people that had travel the great ship. The tours of the ship were lots of fun. The history of the ship really nice. Wish the stay was more than one night. The beds very comfy, had a great night of sleep. The parking and car retrieval needs improvement... they were setting up for and preparing for a weekend long event for a rave of sorts.....so that may have been effecting this part of service. The staff was really amazing. If in the area it is a must stay type thing. The history is all around you. The woods used on board great to see. Look for the starburst pattern that takes in in nine woods out of I believe eleven different woods that were used on the ship.

Friends

8/10

Excellent

13 Jul 2026

Lisa

It was like transporting into the past. The art deco details were beautiful!

Partner

10/10

Exceptional

13 Jul 2026

Sharon

We loved our stay at the Queen Mary. Loved the history and we were able to walk about the ship to discover areas for ourselves. The restaurant was really good and had generous portions. There was a jazz band playing in the bar the night we stayed and that was the highlight of my trip! Loved it! I think one night is plenty to see and experience everything there. We definitely recommend!

Partner

6/10

Pleasant

13 Jul 2026

JAMES

Aged property (to be expected), and rooms were chilly. Staff was wonderful.

10/10

Exceptional

13 Jul 2026

Kristina

Highly recommend the Queen Mary!!! My son and I stayed and it is more than a night’s stay. It is an experience!

Friends_and_family Family

2/10

Poor

11 Jul 2026

Lanitia

When you take into consideration of the aging furniture and the mildew smell throughout the hotel, the property was as clean as one could expect. The bed was very comfortable, and clean this would be the only highlight of the stay, you are not allowed to control the temperature in your room for whatever reason, so they will accommodate you with as many blankets as you request because the room was freezing. I paid for breakfast to be added with my stay only to find out the next morning that this wasn’t an option, on top of that they changed me an additional 26.00 conservation fee, and a 40.00 parking fee whereas the parking lot actually belonged to Carnival and the Queen Mary with an open gate leaving out, I feel cheated. The hotel restaurant tables was not clean at all the overall experience wasn’t a pleasant one at all.

Partner

10/10

Exceptional

11 Jul 2026

Erin

We love staying here before our cruises! The staff is always nice and helpful!

Partner

8/10

Excellent

11 Jul 2026

Kate

We stayed one night here as we were debarking on a cruise the next day. The history of the Queen Mary is robust. We enjoyed imaging who had walked those halls and all the stories the walls could tell. The room was fine except for a large wet spot in the floor under the TV. The staff we interacted with were helpful.

Family_with_children

10/10

Exceptional

11 Jul 2026

Meghan

Amazing historic staterooms, true to details of its time.

Family_with_children

10/10

Exceptional

11 Jul 2026

Brian

Clean room

10/10

Exceptional

09 Jul 2026

Mike

Nice place

6/10

Pleasant

08 Jul 2026

Martin

Nice historical place however, not what it’s all hyped up to be

Partner

10/10

Exceptional

07 Jul 2026

Howard

It was a great experience I liked that so much of the interior, including my room, was preserved from the past

Self

8/10

Excellent

07 Jul 2026

wendy

My stay on the Queen Mary was lovely. I went on a cruise the next day and it's right next to the cruise port. The ship is very fun. This year is it's 90th anniversary. They've kept it as authentic as possible. The room was cute and the bed was comfortable. It shows its age for being 90 years old but in a quaint way. There is a lot to do. Restaurants, tours etc. This is my second time staying on the Queen Mary and I'll definitely be back.

Self

10/10

Exceptional

06 Jul 2026

Lori

Wry fun place to stay

Family

6/10

Pleasant

06 Jul 2026

Patricia

Booked a room for convenience to catch a cruise ship on 6/29. There was a music festival the weekend prior and the parking lot areas leading up to the Queen Mary entrance was blocked off as the dismantling of festivities took place. QM should have provided golf carts rides to their guests from the drop off point to the front entrance. Elderly and disabled guests were also walking through the messy parking lot without any offer of assistance. The parking attendants were rude and not helpful. Disappointed with our welcoming as a group of 5 that booked 3 rooms.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

erick

👍👍

Family_with_children

10/10

Exceptional

05 Jul 2026

Maria

The staff was great! We had such a great time exploring the boat.

Friends

8/10

Excellent

05 Jul 2026

Claudine

It truly is a step back in time. Very cool and well maintained. And the restaurants on board are great. Service in the restaurants is more around 3 rating. But hotel staff is definitely a 5.

Friends

6/10

Pleasant

05 Jul 2026

Jennifer

They had an event the weekend prior that took up the entire parking area. Getting to the hotel and out of it was horrible. Didn’t get there until Monday evening and there was still about 90% of everything still there. Had to be dropped off far and walk with luggage to hotel and to cruise the next morning. Wish we had been notified in advance not the day before.

Friends_and_family Friends

10/10

Exceptional

05 Jul 2026

Diane

Family

10/10

Exceptional

04 Jul 2026

EDDY

es una experiencia solo para valientes. me gusto y lo disfrute

10/10

Exceptional

04 Jul 2026

Trish

Nice

Family

4/10

Poor

04 Jul 2026

Candice

Our room was not ready on time, so we ended up being late for our dinner reservation with friends. The room was super cold. You are not able to control the temperature in your room individually. They were breaking down from a music festival that had occurred the days prior, so we had to park pretty far away and take a shuttle or walk. There was constant noise from that process throughout the entire stay. Overall, it was not as magical as I thought it was going to be.

Partner

10/10

Exceptional

04 Jul 2026

Stephen

We stayed on July 4, 2026. An iconic venue for a historic day.

Partner

8/10

Excellent

04 Jul 2026

Cynthia

We enjoyed the nostalgia & gorgeous views. The staff was helpful & friendly. The rooms were clean, but do need some TLC touches; our room was huge & only had the bed, one night stand, & a little round table with two chairs. The empty space could accommodate a couch, coffee table & two chairs.
We are glad we stayed & experienced the historical Queen Mary.

Partner

6/10

Pleasant

03 Jul 2026

Alina

It seemed overpriced. Almost $300 for one night, plus $100 deposit, for a pretty subpar experience. If you want to check out Queen Mary, go for it, do a tour, but it’s not really worth staying overnight. Several of the staff members were also quite rude- from check in, our tour guide, various staff we had contact with while walking around…For a one-time experience, I guess it was fine for the novelty of it, but I doubt we’ll be back.

Family_with_children

10/10

Exceptional

03 Jul 2026

Laura

Great pre cruise stay!

Friends

10/10

Exceptional

02 Jul 2026

Robert

We commend the provision of such agreeable and immaculate accommodations. This experience was truly exceptional. Every aspect was splendid. It evoked a sense of stepping back in time, reminiscent of a bygone era. Furthermore, it fostered a profound sense of belonging, as though I were an integral part of a significant experience.

Friends_and_family Family

8/10

Excellent

02 Jul 2026

Mark

The best part of our stay was being able to tour the Queen Mary on our own and ultimate was touring the engine rooms and all lower level where mechanics were.

Partner

10/10

Exceptional

02 Jul 2026

tracey

Was a great experience…………………………..

Family

10/10

Exceptional

01 Jul 2026

Stephanie

We enjoyed the hospitality from the entrance to check-in, the different restaurants to choose from and the cleanliness of the room. The heat/cool control of the temperature was interesting. The Haunted Tour gave insight of the ship and our imaginations made it fun. Overall, it was a great experience.

10/10

Exceptional

30 Jun 2026

Amy

The clean room was very unique and staff was great. Wish there was a little bit more choices for coffee in the morning, but all in all it was a great experience and I do it again.

Family

6/10

Pleasant

29 Jun 2026

Richell

Not very many dining options.

Family_with_children

10/10

Exceptional

29 Jun 2026

Deborah

Liked it all

Family_with_children

10/10

Exceptional

29 Jun 2026

Laura

It was a once in lifetime experience, to be able to say we stayed on the Queen Mary.

Family_with_children

6/10

Pleasant

28 Jun 2026

Christian

Everything was fine aside from 3 major issues I had. 1. I was not aware of the festival that was being built so I couldn't park my car at the Queen Mary, rather I had to park my vehicle at the Queen Mary staff parking by the catalina express. 2. when I arrived we were directed to park in the catalina express parking even though we had mentioned twice that we were with the Queen Mary. the two attendees told us that we were fine and

10/10

Exceptional

28 Jun 2026

Lashonda

The staff was great our room was clean the ship was nice and clean

Partner

2/10

Poor

27 Jun 2026

Cassandra

Terrible service, we were not informed that there was a rave happening ahead of time and no parking will be available so have to walk 15 mins with children and luggage to wait 20-25 mins for a shuttle to take us 15 mins away. It was ridiculous rude staff, you also do not get climate control of your own room they control it so I don’t recommend this place at all to stay. Will never go back.

Family_with_children

10/10

Exceptional

27 Jun 2026

Ismael

Clean room but obviously aged which is part of the experience
Staff was above and beyond
Breakfast was delicious
Air conditioning was fair been able to open a window for fresh air when needed helped as well

Family

10/10

Exceptional

27 Jun 2026

Kimberley

This stay was very unique for us as we have never stayed on a British ship or one of this historical significance. It was clean and well maintained. The staff were friendly and helpful. The dining options were impressive and delicious. We highly recommend this establishment.

Partner

10/10

Exceptional

27 Jun 2026

ana

We went to the Queen Mary to celebrate our 38 wedding anniversary. I loved how elegant the rooms where and the sense of history through the ship.
We enjoyed our dinner and drink with the see view.
In our hotel room was included a tour, but we did not find any tour guide for it.

Partner

10/10

Exceptional

27 Jun 2026

Patricia

The ship was clean and the history was awesome!

Partner

10/10

Exceptional

27 Jun 2026

Jill

Very unique stay for a decent price! The staff was very friendly and accommodating. The rooms are slanted due to the banana shape of the boat so I did sleep with my head the foot of the bed but I guess that's part of the adventure!

Self

10/10

Exceptional

26 Jun 2026

David

I loved the history of the place and the view, great memory. What i didn't like was having to walk back and forth due to the event that was being prepared. But was cool seeing it an take place. So all in all great experience. I didn't experience no ghosts which was a plus as well lol I didn't know the history of the boat until after I paid for the suite, so I was almost gonna cancel but then I love history so I was like screw it, I just didn't tell my son until after we checked out lol 😅

Family_with_children

10/10

Exceptional

26 Jun 2026

Karla

excellent place to stay

Partner

10/10

Exceptional

26 Jun 2026

ANTHONY

The staff at the front desk were gracious and consistently helpful When our stay was extended and we made a room change the staff member offered options and was very attentive. The rooms are clean anf full of charming historical qurks. The restaurant staff were efficient and kind. Well done Quuen Mary Crew.

Friends_and_family Friends

8/10

Excellent

26 Jun 2026

James McManus

The room was too cold. The Chelsea restaurant was very disappointing. Our entree was not good.

Partner

4/10

Poor

26 Jun 2026

Grant

Great property. Came at the working time with event going on.

Partner

6/10

Pleasant

25 Jun 2026

Griselda

The air conditioning situation cannot be controlled in the rooms. The facility did not seemed to be well maintained.

Friends

10/10

Exceptional

25 Jun 2026

Harry

Breakfast was delicious

Partner

10/10

Exceptional

25 Jun 2026

Joanna

Room was clean, beds were comfy, staff was amazingly friendly, and dining was excellent!

Friends_and_family Family

6/10

Pleasant

25 Jun 2026

Katryna

Unfortunately they take the “historic” part too seriously. It’s a fun experience but I wouldn’t recommend it for a luxury getaway. The front desk/bell desk staff felt unenthusiastic. Requests for help or amenities were treated like a sin. Our room was also not available until 1.5 hours after listed check in time.
For positives: We stayed for a music festival. The location was great for that. The staff in the bar while we waited for our room were a lot of fun.

Friends_and_family Friends

8/10

Excellent

25 Jun 2026

Enar

Family_with_children

10/10

Exceptional

24 Jun 2026

Nicole

Always love staying onboard the Queen Mary. Great overall experience

Friends

10/10

Exceptional

24 Jun 2026

Diane

Upon entering the famous 90 year old Queen Mary; we were greeted by the most courteous staff. We adored the look of the room. It was like going back in time. The upkeep was amazing. Clean. The beds were the most comfortable beds I'd ever slept in. We enjoyed dinner and breakfast in the Promenade. We only stayed there overnight. I wish we would have stayed longer (going on a cruise); and arrived earlier, to book a tour of the hotel. We did look around. If you're looking for a historical place to visit; with an interesting haunted ghost past; this is the hotel for you.

Family

10/10

Exceptional

24 Jun 2026

Lora

the rooms tempertures cannot be changed in the rooms and it was really chilly but lovely rooms and bathroomms

Family

10/10

Exceptional

23 Jun 2026

Larry

Interesting experience.

Family

8/10

Excellent

23 Jun 2026

Valerie

The a/c didn’t really work but they provided fans
Also, we couldn’t find anywhere to eat breakfast on board
Otherwise, spectacular!

Partner

10/10

Exceptional

23 Jun 2026

Ulises

Everything was good in here no problems

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Enrique

la experiencia es BRILLANTE, EMOCIONANTE, IDEAL. El único problema importante es llegar al parking de una forma simple.
La experiencia fue 100% subsanada por MOISES y TIM en la recepción durante el check in y superó nuestras expectativas

Partner

10/10

Exceptional

23 Jun 2026

Jennifer

Great place to stay. We loved the history of the ship!

10/10

Exceptional

23 Jun 2026

Jack

A step back to the 1930s when things were built to last, no plastic here. The rooms were only spoilt by a flat screen tv , other than that you were back in time. Worth every dollar, wish we had spent 2 nights there instead of one.

Partner

4/10

Poor

23 Jun 2026

Raymond

The Parkkng was non existent due to an event being planned in a few days, I was directed to a parking structure in Long Beach & got a shuttle back to the ship… Only to be told I could have packed in the Valet area. On departure had to wait over two hours for a shuttle back to parking. Staff gave me conflicting information & I went to the front desk on several occasions before I got a straight answer. It was a shambles.

Friends_and_family Friends

8/10

Excellent

23 Jun 2026

KARINA

Family

10/10

Exceptional

22 Jun 2026

Lehjade

Very pleased with our recent stay. Valet parking was great. The shuttle service to pine st was convenient and the staff were very friendly and helpful. The ship is incredibly beautiful and historical. Our bed was comfortable and sleeping by the water was amazing. The family had a restful sleep. We will be back!

Family_with_children

10/10

Exceptional

22 Jun 2026

Carol

Amazing experience and the food at Chealsea Chowder House was delicious!

Family

8/10

Excellent

21 Jun 2026

Kristina

This was a great experience to see. We stayed the night before leaving next day for a carnival cruise. If you want to really see everything you will need to be in good walking shoes for all the stairs. Usually not a problem but husband was having a major foot issue and the stairs really did him in. On a weekend they do not have set up for a rave the experience might have been better. It was a mess with parking and such, VERY bad communication on the whole parking issue. The onsite dinning room for dinner is a bit pricey and glad the kids were not with us. Logistics aside, a must see place. The room was decent enough for an overnight stay and was neat to see the history.

Partner

6/10

Pleasant

21 Jun 2026

Connie

Finding the room was so confusing and it does not have good directions!!!

8/10

Excellent

21 Jun 2026

Tim

Loud music from weekend event all night. But great historical info and museums.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Stacey L

It was so cold we had to sleep with our jeans and sweatshirts along with the blankets. They said they have one control for the whole place. Otherwise it is a beautiful place.

Partner

10/10

Exceptional

20 Jun 2026

Gary

Very interesting ship to stay on.
Friendly and helpful staff.
We liked the complimentary ride with out luggage over to cruise terminal

Family

6/10

Pleasant

20 Jun 2026

caroline

We arrived at 6pm only to find out that the last complimentary tour was at 7pm and the tour kiosk was closed so we were not able to participate which was disappointing. The ship is beautiful and the room was everything we expected it to be, however the soundproofing needs attention. We were in a full suite but could hear everything that the party staying in the next room were saying. I assume it would have originally had curtains on each side of the connecting doors which would have muffled any noise.
We had to check out by 11.00 so by the time we had finished breakfast we were struggling to see everything the ship had to offer before check out time...and there is so much to see. It was an experience but you really need to arrive at check in time to get the most out of your stay.

Partner

8/10

Excellent

20 Jun 2026

richard

Place was cool and historic, but definitely in rough shape. I get that it’s an old ship, but it is pretty beaten up and doesn’t appear to be restored in the rooms. It was cool to stay for a night before taking out cruise out of the port, but I would only stay for the one night.

6/10

Pleasant

19 Jun 2026

Marivic

Clean but of course old. We loved staying there. One suggestion is the elevator backup.

Family_with_children