Queen Mary Hotel

United States , Los Angeles - CA
LONG BEACH, 1126 Queen's Highway
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100 reviews shown

10/10

Exceptional

10 Jun 2026

Andreas G

Excellent experience at the QM. Loved the ship experience, promenade deck, ArtDeco bar, tour …
Great and helpful staff. Room is ~90 years old with limited upgrades but who wants to spend time in the room anyhow.
Would definitely do it again!

8/10

Excellent

09 Jun 2026

Allison

The Queen Mary hotel was good. To be honest, we stayed there mainly for a concert, not so much for the queen mary experience. The staff were very nice. The rooms are ok, not a lot of amenities (no fridge, microwave, etc), and our tv remote did not work, but again we were only there for an event. Everything is historical and old, so it’s to be expected that the floor is uneven, there’s no a/c, etc. It was a bit pricy, so I’m not sure we’d stay there again, but I can imagine history buffs would love staying there.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

LOUSHAUNDA

We stayed there the night before a cruise. It was very convenient. Every staff member that we spoke to was super nice, inviting and friendly. My husband loved all of the historical aspects of the ship. Some of the ship is worn down but that is too be expected.

Partner

10/10

Exceptional

08 Jun 2026

Carolyn

The check-in staff was awesome . Told us everything we needed to know . Very clean property . Very unique . We will stay here again. Very good food. Fair priced .

10/10

Exceptional

08 Jun 2026

Amy

Fun experience staying on the ship. Our room was huge but extremely warm. Good thing we had a travel fan with us.

10/10

Exceptional

08 Jun 2026

Joshua

Dope vibe

Self

8/10

Excellent

08 Jun 2026

Theresa

I loved the historical atmosphere, and that is the main reason we stayed here. The staff were amazing and get a rating of 10/10. ❤️
We had only 2 problems: One is that you cannot adjust the temperature of your room. If it's too warm or stagnant, they will send over a couple fans.
The other problem was disabled-specific. I am disabled; I do not use a wheelchair, but need a cane and have trouble walking distances We did not ask for a handicap accessible room, but we got it. It was at the very stern of the ship, the very last room. If I were wheelchair-bound, it would have been fine. But walking that far was so difficult, and there aren't any benches to sit and rest... I just do not understand how they make handicap accessible rooms in the most INacessible area.

Partner

10/10

Exceptional

07 Jun 2026

Afton

OMG! This was a bucket list stay for me, only made better by the ambiance and the friendly staff. I wish we could have stayed more than one day! We plan to return.

Family_with_children

6/10

Pleasant

06 Jun 2026

Margaret

The shower wall had hair on it. The sink was not cleaned well. No bar soap at the sink. Dust and dirt between the bed and the bedside table.
The Chelsea had a great bowl of clam chowder and staff were excellent. All staff were excellent throughout the ship. The ship just needs a refresh. The carpet looks like it is filthy in the hallways. The room is large, but was absolutely bare. It would’ve been helpful to have another end table. The outlets don’t hold any thing plugged into it and need to be replaced. I was unable to charge my phone because the charger kept falling out of the wall.All the wood in the ship has chips and cracks. We had an event Friday night and were served filet—-no steak knife and couldn’t cut through the rare meat. I would have enjoyed a medium cut vs. rare. The salmon was dry. The mashed potatoes and broccolini was wonderful. The dessert was great. Thank you asking. It’s a wonderful ship, but it certainly needs cleaning up to live up to its prior glory.

Partner

10/10

Exceptional

06 Jun 2026

Denese

Speakeasy was understaffed. We couldn’t get a drink

Family_with_children

6/10

Pleasant

06 Jun 2026

Michael

The ship is very interesting and we loved the history. As a tour or a day trip I highly recommend. That being said as a hotel it is lacking, the elevator setup is strange and very limited. We had to walk the entire length of the ship every time we left our room to get to another floor. The bar had ok prices and good service, food was tasty if not a little overpriced. Breakfast for my wife and me plus our two children was over $100 and all we had was eggs bacon and pancakes. I would visit the shop again but won’t be renting another room.

Family_with_children

10/10

Exceptional

06 Jun 2026

Ytaliene Francheska

Celebrate my daughter birthday per request & we love it❤️

Family_with_children

8/10

Excellent

06 Jun 2026

Kathleen

Staying on the Queen Mary was an interesting experience. I'm so glad we did it, but once is enough. Public areas, restaurants, and the ship in general were excellent. Fun and educational to explore. The tours were, in my opinion, a little hokey - much better to walk around on your own and read the signage. Staff was professional and helpful when asked. Our room was small, as expected. There was no daily housekeeping service which was a little disappointing for the price and status of the facility. Not a deal breaker but wish we had known.
Two reasons once was enough. The bathroom shower was challenging because the curviture of the tub made it difficult, even dangerous, to stand and shower. Showerhead was very low - and I'm 5'3\".

4/10

Poor

05 Jun 2026

Ralph

Great experience to be on the ship. Our fort room was filthy, we then moved to another room We found bugs in the bed.

Partner

10/10

Exceptional

05 Jun 2026

nancy

The Queen Mary for it's name perfectly! I have to say it's been one of the best stays i have ever had in a hotel. It keeps you entertained to say the least. There's karaoke, haunted tours and an escape room. The history is rich and portrayed amazingly. I cannot say enough great stuff about it. We will be back.

Family_with_children

10/10

Exceptional

05 Jun 2026

Suzette

clean room and staff was amazing

Family

10/10

Exceptional

05 Jun 2026

Susan

Staff were all friendly and very helpful. Room was clean. Food was very good but you need to make reservations or you will have to wait for a table at the Promenade Cafe

Partner

10/10

Exceptional

05 Jun 2026

Calandra

Love the historic rooms, staff was great, and just enjoyed touring the ship!

Friends_and_family Friends

2/10

Poor

05 Jun 2026

Jeremy

Sketchy could hear a needle drop in this place couldn't sleep for nothing

Self

10/10

Exceptional

04 Jun 2026

Sarah

The staff was amazing and really helpful. We loved all the amenities and it was very clean. Will definitely be back!

Family_with_children

10/10

Exceptional

04 Jun 2026

Eric David

Always a blast

10/10

Exceptional

03 Jun 2026

Jamie

Ate at two restaurants. Fabulous food! Such a fun unique experience. Loved that we were basically given free range to explore the boat. So much history and stories. Will definitely go back if in the Long Beach area again!

Friends

6/10

Pleasant

03 Jun 2026

Paula

Our room was clean. The temperature, which cannot be adjusted was bitter cold. This affected our overall opinion of the stay in a negative way. Had we been prepared for the cold, perhaps our stay would have been good. We will never endure this cold, chilly atmosphere again.

Partner

10/10

Exceptional

01 Jun 2026

Elizabeth

Rooms are clean but a needs a little upkeep. Staff was super nice

10/10

Exceptional

01 Jun 2026

Linda

Everything was perfect

Family_with_children

10/10

Exceptional

01 Jun 2026

Timothy

True blast from the past. Historic

Partner

10/10

Exceptional

31 May 2026

Tammy

We loved everything! The room, staff, food, view..... everything was fabulous.

Friends

10/10

Exceptional

31 May 2026

Michael

Our room was bigger than expected and very comfortable. It was great exploring the ship and stepping back in time.

Partner

8/10

Excellent

31 May 2026

Kim

Started off a little rough. We were given the wrong room number resulting in going to the desk a couple of times which was a little frustrating. Once that was ironed out , the stay entitled up being really nice. For an older historic boat it overall was a present experience. It does put you in the mind set of know even though fairly classed it was diffently high class during its earlier years.

Partner

10/10

Exceptional

31 May 2026

Melva

It was a wonderful unique experience. The room were small but big enough for two. It was delightful to see the detailed art deco of a past era that still well maintained. My only complaint was how hot it got during the night and there was no air conditioning but I was able to open the windows to get some fresh air in the room.

What they could improve on is the breakfast served at the cafe shop. They’re definitely penny pinching. $19 for a standard breakfast but they only serve you with one piece of toast, with rationed ketchup and marmalade. That was kind of a turn off for the amount of money they are charging to eat and to stay.

Partner

8/10

Excellent

31 May 2026

terry

We live locally and I’ve always wanted to stay here. The City has been putting money into maintenance and the ship is in pretty good shape. The room was clean and the bed was comfortable. The wood work is fairly well maintained and the carpet looks new. Hard balance between updating the bathroom and maintaining the historic aesthetic. But at a minimum they could get rid of the rust stains in the bath tub and toilet. (and a new seat). Staff were friendly and helpful. Had a nice dinner at Chelsea’s.

Partner

8/10

Excellent

31 May 2026

Julie

Privacy was exceptional

Self

10/10

Exceptional

30 May 2026

Colby

Great stay and got to learn about the Queen Mary while we were there. It was also their 90th anniversary!

Partner

8/10

Excellent

30 May 2026

Lana

The staff is very nice, the historical museum is a great experience

Friends_and_family Family

10/10

Exceptional

30 May 2026

Laura

Staff was polite and made check in simple and fast

Family_with_children

10/10

Exceptional

30 May 2026

Sabrina

My experience was amazing. The room was small but cute, the amenities were fantastic, it was amazing to be able to walk around and explore the beautiful ship. Definitely recommend!

Partner

10/10

Exceptional

30 May 2026

Bobbie Sue

No Bar service. Room was clean and need..Everybody was pleasant enjoyed

10/10

Exceptional

29 May 2026

Xiaoliu

Clean.

Partner

10/10

Exceptional

29 May 2026

sharon

Fun to explore this hotel/ museum. Our room was more spacious than I had expected. The staff were very helpful. Breakfast was pricey!

Partner

6/10

Pleasant

29 May 2026

Bruce

It was nice

Partner

10/10

Exceptional

28 May 2026

Scott

OK people, getting tired of reading negative reviews about the ship. She is 90 years old! She sailed the NORTH Atlantic. There is a reason why she doesn't have A/C-she didn't need it. You can't just put A/C, or heat for that matter, in a 90 year old ship. You have to adjust your expectations and if you do that, you'll have a grand time. I love every minute I am onboard and have booked another stay in November. The staff is wonderful and I slept quite well, and yes, the walls are thin so please, be amorous elsewhere.

Self

10/10

Exceptional

28 May 2026

Janelle

Wonderful visit to a historic place.

Partner

10/10

Exceptional

28 May 2026

Dolores

Excellent, we we stay again.

Partner

10/10

Exceptional

28 May 2026

Tiffany

Keeping in mind that this is a ship and a very old one, our stay was very enjoyable!
We booked an inside stateroom and although it had no windows it was surprisingly spacious and comfortable. It was an ada accessible room so w head a huge bathroom. My dad and his wife stayed on board as well in a harbor view room. Their room was very tight and a tiny bathroom, but again, it’s from the 30’s, taking that into account, it was neat to be back in that era.
Our room was clean, bed was comfortable and I slept quite well all 3 nights. We ate on board one night, absolutely delicious. We went to the Chelsea chowder house and between all 4 of us we had; calamari, oysters, roasted chicken and scallops. It was all very good, excellent service and for the experience or seeing the harbor at night, it was well worth it.
We didn’t get to do any tour but my dad did and highly recommended them, the parking is $39 a night but it’s vacation and Long Beach.
Overall we very much enjoyed our stay on the ship and will definitely be going back, I’ve heard excellent things about their paranormal tour but we didn’t get to do it this time.
We also had a dog with us, little challenging for potty breaks but it was nice to be so accommodated with her.

Pet

8/10

Excellent

27 May 2026

Liz

Stayed night before a carnival cruise so perfect location. Cafe was good and jazz in the observatory bar was a nice surprise. I am tall and have moderately big feet so the shower was awkward, but that’s to be expected in an old ship.

Family

10/10

Exceptional

27 May 2026

Alice

Queen Mary is a beautiful part of history

Friends

10/10

Exceptional

26 May 2026

Billie

Staying on the ship was an experience. We spent a lot of time exploring and downloaded a free app to listen to ghosts. Either the ghosts just laughed at us or it didn’t work. Grumpy said hi to us though. We saw him in the hull and he growled at us later. Loads of fun.

8/10

Excellent

26 May 2026

Leilani

Parking needs to be better. Too expensive.

Self

10/10

Exceptional

26 May 2026

James

Our 2-day stay on the Queen Mary was excellent. We were warned about the thin walls of the ship’s rooms, but both nights were very quiet. The beds were comfortable and the morning Starbucks cafe was a plus. We enjoyed walking the historic ship and the easy access between the ship location and Long Beach downtown and beaches.

Partner

10/10

Exceptional

26 May 2026

Hanlis

Nice and quiet room was clean

Self

10/10

Exceptional

25 May 2026

slater

The overall experience is amazing. Staff was super helpful, and super kind. The ship shows her age in places, but I challenge you to be in as good of shape if you were 90 years old too. Excellent stay. Will definitely plan a longer stay next time.

Self

6/10

Pleasant

25 May 2026

tina

I understand to keep the ship original, but carpet in the hallways is tacked down with ducktape. The exterior of ship needs to be cleaned and repaired. It is definetly showing its age and not being kept up. The decking on the ship needs to be repaired in several places. The room was clean. The restaurant cafe promenade, food was good and portions were adequate. For the price they are charging I expected the ship to be in prestine original condition. Staff was accomodating.

Partner

10/10

Exceptional

25 May 2026

France

Près d'une épicerie, d'un café, endroit propre. J'y retournerais sans hésiter.

Partner

8/10

Excellent

25 May 2026

Juanita

Hotel was very unique. You could feel the old charm of days past.
Some minor maintenance needed in the room. Loose floor tiles and a dirty bathroom fan.

Family

10/10

Exceptional

25 May 2026

Matthew

Always great!

10/10

Exceptional

24 May 2026

Sharon

It was a lot of fun. Very friendly staff. The food was great. You get to explore the whole ship. It was a lit of fun.

Friends

10/10

Exceptional

24 May 2026

Susan

The location is perfect to get the cruise ship, very walkable. The restaurants service is excellent

Self

8/10

Excellent

24 May 2026

John

Staying at the Queen Mary is about experiencing what it was like to be on an ocean liner. The rooms are a little dark and not fancy but very authentic. I enjoyed seeing all parts of the ship and the views were good. Food was okay (ans nice views) but Long Beach has many good alternatives.

Friends_and_family Family

6/10

Pleasant

24 May 2026

Eva Marie

The room was not inexpensive, it was all the way at the end of the ship for three senior citizens, the carpeting looked worn and dingy there was NO WINDOW in the room at all, and the water pressure was terrible. They have two restaurants. One being formal and high$$$ end, the other being cheap and very unhealthy. We did not eat on the ship. Parking was $30.00 which was a major rip off, considering you had to pay on board and there were open gaits at the exits. I felt very claustrophobic in this dark enclosed room that was very pricey. Wouldn’t recommend the Queen Mary to anyone. At check in they reminded us that the ship was 91 years old and to be kind and gentle to her.

Friends_and_family Friends

10/10

Exceptional

23 May 2026

Heather or Mark

Fun experience, great live music, bed was very comfortable.
Would recommend for a one night stay before cruising.

Partner

10/10

Exceptional

23 May 2026

Seanelle

everything was great

10/10

Exceptional

23 May 2026

Claudia

This was an over night stay.
Pretty cool

10/10

Exceptional

23 May 2026

Kelly

We enjoyed our stay here. Our daughter loves history and the boat is like a big museum. Good options for food. Staff is friendly and always willing to help. Keep in mind this is an old cruise ship so there are a few quirky things. The bathtubs are normal size to the eye but very narrow in the bottom which could be an issue for some people while standing to shower. There also aren't many outlets in the room and none near the beds so keep that in mind if you have multiple devices to plug in at night. Our window was drafty but the hotel provided us extra blankets. The walls are thin and you hear everything. We are pretty flexible travelers so none of this ruined our experience. Book your tours early as the do fill up fast and only offer a certain number and times each day. Overall we are very happy with our stay here!

Family_with_children

8/10

Excellent

23 May 2026

Roger

Clean room, bed was average from the 70's (thank God it wasn't from the 30's)
Observation Bar was a cool experience. The dining room was average at best.
Walking around the ship and looking at the history was very nice.

Partner

10/10

Exceptional

21 May 2026

Sara

Will visit soon again!

Pet

6/10

Pleasant

21 May 2026

Jennifer

The queen Mary itself is unique and interesting. The staff is unfriendly and unwelcoming. I would recommend just taking a tour if you want to see it. I would not stay here again

Family

10/10

Exceptional

21 May 2026

Carol

The staff was very caring and professional! The rooms were clean and they did offer us a ride over to the cruise ship. Such a big help! Thank you, Queen Mary.

Friends_and_family Family

8/10

Excellent

20 May 2026

Crystal

Although we opted to stay 2 days here for all the fun and adventure. We could have stayed one and fit it all in . Such a stunning place to stay . Historical sites but it does not hearing or A/c and the beds are not for the faint of heart. The mattresses might have been as old as the ship jk but seriously if the mattresss where more comfortable I could have been able to rest and do more . That’s ok I’m 54 and it comes with the territory. I am glad we experienced it but I probably couldn’t stay another night there because of the low comfort level of the bed. But it’s definitely I must do once in your life.

Family

10/10

Exceptional

20 May 2026

Jim Marski

Amazing experience. Helpful staff.

Partner

10/10

Exceptional

20 May 2026

Danielle

Amazing staff and unique place to stay!

10/10

Exceptional

20 May 2026

Tina

First time staying at the Queen Mary prior to our cruise. Had a wonderful time. A lot to explore and we learned so much. Nice walking path to restaurants. Easy access to cruise ship. Enjoyed the Promenade Bar for Karaoke night. Will definitely return.

Partner

10/10

Exceptional

19 May 2026

Terri

One-night stay was wonderful. The Embarkment tour is a must to really appreciate the Queen Mary. Afterward, exploration on your own is encouraged and few nooks are off-limits -- very refreshing!

Friends

8/10

Excellent

19 May 2026

Tina

It's historic property nice to see it being open to the public for staying in or as a venue for special events!

10/10

Exceptional

19 May 2026

Alicia

Beautiful historic ship. My kids and I had a wonderful time exploring and learning more history

Family_with_children

10/10

Exceptional

18 May 2026

Guido

Nope.

Self

10/10

Exceptional

18 May 2026

Denita

I loved our stay it was sooo nice the staff was so friendly and welcoming

Partner

10/10

Exceptional

18 May 2026

Levi

Experience and lot to see, definitely a fun trip

10/10

Exceptional

18 May 2026

Tonya

Staff were wonderful. Had a nice time with family.

Family

10/10

Exceptional

18 May 2026

Christa

We loved our stay. The property was clean, the staff were friendly, helpful and attentive. We ate at 3 of the eateries and the food was delicious. We also took the gratis Embarkation tour which was interesting and informative, There is lots to explore and learn. We had a lot of fun, and enjoyed our stay.

8/10

Excellent

18 May 2026

Ray

Love the nostalgic looks and vibe but I think needs a better blend of modern lighting and make over to capture both. Just paint and a couple of things don’t do it … bathrooms look good.

Friends_and_family Family

10/10

Exceptional

17 May 2026

Nathan

Staff was very helpful, the Speakeasy was rather enjoyable. Only realy issue i had was bed was a little uncomfortable and room was warm, but not really a problem. Would definitely book again.

8/10

Excellent

17 May 2026

Corina

N/A.

10/10

Exceptional

17 May 2026

Heidi

This hotel is a history lovers dream! From check in to amenties, I felt I was time travelling to a classic era. Can't wait till we have a chance to stay on this beautiful ship again.

Family_with_children

6/10

Pleasant

17 May 2026

Natalie

If you don’t like sleeping this is the place to stay. The walls in the rooms are paper thin. You will hear everything in the hallways, your neighbor, above you, etc. Bring ear plugs so you can sleep. Room was clean given how old it is and up-kept pretty well. The bar at the observatory deck has a great view but drinks are not great. Had dirty martinis that straight tasted like sea water. Staff was ok. They won’t go above and beyond but you are staying at 3 star hotel so that should just be assumed.

Partner

6/10

Pleasant

17 May 2026

Laura

The room we stayed in the bed was broken and we slept at a slant. The bar area was ok but limited picking when it comes to different seltzer or beers, and also not enough seating for the amount of people that were there for a Cruise the next day.

Partner

2/10

Poor

16 May 2026

Reneisha

Customer service was awful.

Room was filthy and had an awful smell.

There were flies everywhere in the coffee shop.

Bedding didn’t smell clean.

Partner

10/10

Exceptional

16 May 2026

joseph

Nice and close to Carnivsl. Restaurant has Great food for a great price.

Friends_and_family Family

10/10

Exceptional

16 May 2026

Robert

Take it for what it is and it’s Amazing. Also very comfortable and a great way to spend a day pre, post, or in between cruises.

Great Nostalgic stay. Great for ship lovers.

4/10

Poor

16 May 2026

Vanesa

Rooms were super cold no fridge

Friends_and_family Family

10/10

Exceptional

15 May 2026

Chanel

Staff was very attentive. They had people help with our luggage. The room didn't have a minifridge as I had requested which had to be brought in for an extra charge. There was no microwave in the room or coffee maker. Did come with 2 free bottles of water. There was only 1 wash cloth upon arrival. I had to ask for more at the front desk for my husband and I. Bartender was rude and drinks were overpriced for the quality. Staff was closing the outdoor area early despite customers still being on the observation deck during buisness hours. Room was clean and temperature was fine having access to open window ports. We enjoyed the Haunted stay and had a few paranormal experiences in the hotel room. Beautiful ship. Bed was comfy.

Partner

4/10

Poor

15 May 2026

Larry

Upon check-in, we were told there was a strict 10 o’clock noise curfew. We were also told that there were two events that night. What we were not told was that the curfew only applied to guests and not the events. As a result we had pounding music echoing through our two state rooms until after midnight. It made for a miserable night and significantly diminished our experience.

Friends_and_family Family

2/10

Poor

15 May 2026

Erica

The check in was terrible and the staff was as not helpful. Also never called me to let me know the room was ready. Then the room was dirty and there was urine on the toilet when we entered the room.

Friends

8/10

Excellent

15 May 2026

sandra

That ship is not going to last long. Very poor maintenance.

Family_with_children

8/10

Excellent

15 May 2026

Wendy

Presence. I could feel the weight of years and history in every moment of my stay. She exudes a sense of grandeur, importance, and that she made a difference in the world. Long Beach has done a great job of preserving her essence and providing information and accessibility so visitors understand why her enduring legacy matters.

Self

10/10

Exceptional

14 May 2026

Sonia

Such a cool place for adults as well as for kids. Loved how well preserved the ship is. I definitely will be going back.

Friends_and_family Friends

10/10

Exceptional

14 May 2026

Traci

We loved the Queen Mary’s history

Friends_and_family Family

10/10

Exceptional

14 May 2026

Maribelle

A piece of history to be part of and be charmed.

Partner

8/10

Excellent

13 May 2026

Jessica

We enjoyed the quaintness of the hotel, food quality, tours of the historic aspects, and the new speakeasy. However, we had terrible service at the restaurant -- we couldn't find anyone when we needed additional sauces or to get more coffee... The rooms are also a bit dated (in an old way rather than a quaint way), though we did have plenty of blankets to keep me warm on a chilly night.

Partner

8/10

Excellent

13 May 2026

Judith

Front desk and bartenders were great. Cool old ship authentic stay and lots of memorabilia to look at.
Breakfast brunch was good

Family

8/10

Excellent

13 May 2026

Emma Louise

We absolutely loved our stay aboard the The Queen Mary. The staff were all so lovely, friendly and helpful throughout our visit, and the paranormal ghost tour was fantastic — our tour guide really made the experience memorable. My only critique would be that the group was a little too large, and would benefit from smaller groups.

It was such a unique experience staying aboard a mostly original ship. Walking through the corridors and public rooms genuinely felt like stepping back in time; probably the closest most of us will ever get to experiencing the atmosphere of the Titanic.

We also had great food at both the Promenade Café and the Chelsea Chowder House — everything we ate was delicious.

The only downside, which was completely out of the staff’s control, was that the room temperature couldn’t really be adjusted and it was very cold at times. We were also gutted to miss seeing the original first class dining room, as it was either closed for an event or only accessible through a specific tour that we unfortunately didn’t have time to do.

Overall though, such a memorable stay and somewhere we’d absolutely recommend for the history, atmosphere and experience alone.

Family