Conca Park

Italy , Sorrento
SORRENTO, Via Degli Aranci, 13\BIS
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75 reviews shown

10/10

Exceptional

25 Oct 2025

Gregory

Room was clean and staff helpful and friendly. The air-condition barely worked so our room was warm and muggy.

Friends_and_family Family

4/10

Poor

22 Oct 2025

Mary

I stayed at Hotel Conca Park in October with two friends for a special retirement celebration. We reserved three rooms, including a suite with a private hot tub. That feature was the reason we paid extra—yet it never worked. We reported the issue the first night, the second night (when a staff member attempted to fix it), and again each day after, except once due to weather. Repeated promises were made by front desk staff, including a call (on speakerphone) assuring us the room and extras would be refunded. The next morning, we confirmed this again at checkout with two staff members, and were told the charge on my card would be reversed. Multiple people in our group heard these conversations.
Instead, days later I received an email from the hotel’s owner claiming no such promise was made and implying we were lying. That was deeply offensive and unprofessional. I stand by our experience and have several witnesses.
The other rooms were disappointing—especially the \"family\" room, which was small, uncomfortable, and dated. For the price we paid across all three rooms, the service and integrity fell far short of expectations. I would not stay here again and will be filing a formal dispute with American Express.

Leisure Friends

10/10

Exceptional

24 Sep 2025

Kalayah

Very clean, close to the town. Complementary breakfast

Leisure Partner

8/10

Excellent

24 Sep 2025

Erin

The property was beautiful and filled with amenities. Located within walking distance of shopping, the station, and the water. The room was clean except for one towel. Staff replaced the towel quickly.

10/10

Exceptional

21 Sep 2025

Joyce

Lovely hotel in quiet part of town, lovely staff, great breakfast buffet, nice large pool on the main floor. Within walking distance to the town. Lots of nearby restaurants.

Leisure Partner

10/10

Exceptional

04 Sep 2025

Channing

One of the most beautiful hotels I’ve ever stayed in! Do yourself a favor and get a room with a balcony, the view is incredible. The include breakfast buffet has everything (even for picky American eaters like my spouse) and it’s around the corner from the main shopping street in sorrento with all the stores and restaurants. I will definitely be back!

Partner

8/10

Excellent

17 Aug 2025

Kimberlyn

Overall, I would rate Hotel Conca park a solid 4.0. It’s a lovely hotel, ideally located within walking to the heart of Sorrento. The staff was excellent and very helpful with restaurant recommendations, calling a taxi, scheduling tours to Positano and Amalfi. The entry way is an art gallery of amazing modern art which I admired daily on our walks in/out of the hotel. If walking 400m frequently is not your jam, there is a golf cart to take you to/fro the reception area and the hotel itself. Our room was beautiful! Highly recommend room #143 with 2 balconies overlooking the pool and garden, beautiful view of the Mediterranean in the distance and direct access to the lemon garden, pool and restaurant. It’s in the original villa and are two rooms combined into a guest suite. Generously sized bedroom and living room with a dining table that could accommodate 6 easily. The armoires and fireplace were a beautiful touch. Only negatives were the food and housekeeping. Breakfasted is served buffet style and I enjoyed my omelettes and the daily vegetable selections. My husband and daughter grew tired of the same breakfast buffet options which leaned more continental with heavily meat, cheese and pastry selections. The dinner options were not appealing to us given the amazing food we had nearby. Housekeeping didn’t clean our room when requested so we had dirty towels, unmade beds foe 2 days. Overall, I would still recommend this hotel as a wonderful resort to make your home base.

Leisure Family

10/10

Exceptional

15 Aug 2025

Stewart

Sorrento 2025

Lovely hotel, friendly staff and a great location to walk into the centre of Sorrento

Friends_and_family Family

10/10

Exceptional

31 Jul 2025

Michael

Great location and relaxing pool. It’s nice to get the service poolside

10/10

Exceptional

31 Jul 2025

chuqi

Amazing hotel ! Best highlight of our south Italy trip , hotel itself like an Art pieces , nice swimming pool , lounge and staff very helpful and friendly . We stayed in sea view balcony room , the view from hotel is stunning , overlook the ocean and mountain. Location very convenient, walkable to Main Street and port . 10/ 10 experience ! Would totally recommend people want to stay in sorrroto !

10/10

Exceptional

20 Jul 2025

Thomas

great place to stay would definitely go back

Leisure Partner

10/10

Exceptional

17 Jul 2025

Siddharth

Great property

Leisure Family

10/10

Exceptional

15 Jul 2025

David

Nice hotel in convenient location.

Leisure Partner

8/10

Excellent

03 Jul 2025

Steve

The hotel is located close to the centre for restaurants and bars, including access to the harbour. Rooms were clean although basic, no irons in rooms or coffee even though kettle present. Breakfast was reasonable and dinner was priced comparable to local restaurants.

Leisure Family

10/10

Exceptional

25 Jun 2025

Astrid

Beautiful

This hotel is very beautiful. At check-in I got dissapointed because I rederved a room with balcony and a view, but got a family room in the bavk of the hotel looking at a huge mountain that blocked our windows and balcony.... with nothing to see. I requested a change of room since we were only there for one night, and request was declined. Besides that, the room and hotel was amazing, clean and well located.

Friends_and_family Family

10/10

Exceptional

20 Jun 2025

Ruth

Loved the property, the food was great as well as the employees. Would recommend

Leisure Friends

10/10

Exceptional

16 Jun 2025

Carter

Incredible hotel with fabulous staff! Just a short walk from everything we needed.

Leisure Partner

10/10

Exceptional

05 Jun 2025

Colin

Excellent, kind, courteous and knowledgeable staff. Very clean. Spectacular views. Outstanding service. Easy walk to everywhere.

Leisure Partner

10/10

Exceptional

04 Jun 2025

Joanne

This is one of my favorite hotels I have ever stayed in. Its deco is modern with still some old school Italian touches . The gardens and outdoor areas are beautiful. Lovely poolside area. Amazing view from the room!
Location is excellent very close to Sorrento square with all the shops, restaurants and bars.
But most of all what really made our stay great was the hospitality of the staff. So kind, funny, helpful, professional and really go the extra mile. 10/10!
Would highly recommend staying here!
Also great buffet breakfast included, which is a big plus :)

Leisure Family

6/10

Pleasant

29 May 2025

Shauna

The hotel is very noisy. There is no sound insulation in the rooms so you can hear everything.
You have to pay €3 for a pool towel.

Partner

8/10

Excellent

15 May 2025

Katherine

Beautiful place to stay in Sorrento

Hotel Conca Park is beautiful and the art throughout the hotel is impressive and so fun to look at. The main areas are well-kept and enjoyable. The breakfast was delicious and well prepared. It was nice to have a patio on our room and the evenings were breathtaking from the grounds. You are close to all the main areas of Sorrento and it was easy to get around. The elevators were struggling when we were there, which made getting up and down from our room difficult.

Partner

10/10

Exceptional

02 May 2025

Louise

Lovely property, excellent location, a few minutes walk from the centre of Sorrento restaurants and bars. The breakfast was amazing. We had a deluxe sea view room and the views were beautiful looking over the bay. Stunning hotel I would highly recommend,

Leisure Family

8/10

Excellent

28 Apr 2025

Robert

Great location easy walk from the main restaurants and shops but still easy to drive to with parking

Leisure Family

10/10

Exceptional

23 Apr 2025

Eric

An absolutely beautiful hotel with gorgeous landscaping! Great pool area and a fantastic breakfast. Staff was very friendly and accommodating always. we will definitely return here for our next trip back to Sorrento

10/10

Exceptional

22 Apr 2025

James

Great location

Leisure Family

10/10

Exceptional

21 Apr 2025

Claire

Lovely hotel great location and staff can’t do enough to help make your stay perfect

6/10

Pleasant

15 Apr 2025

Howard

Beautiful hotel. Room was clean and breakfast was good. Staff was not

10/10

Exceptional

13 Apr 2025

Melissa

Modern decor. Our room was quiet. Staff were nice.

10/10

Exceptional

11 Apr 2025

Greg

Place is beautiful. Room was comfortable. Nice breakfast included. We only wished we were here for summer, the outside areas look outstanding.

10/10

Exceptional

09 Apr 2025

Janet

Beautiful rooms, staff exceptional, great location, climate conscience, great bathrooms/shower. Bar drinks were yummy!

Leisure

8/10

Excellent

01 Apr 2025

Joanne

This is a really beautiful hotel in an excellent location with amazing art any day now I candesign features. They are proud of you for go there to visit my friends r

10/10

Exceptional

27 Oct 2024

Finbar

Waste reduction principles were the icing on the cake at this excellent well located hotel

Leisure Partner

10/10

Exceptional

26 Oct 2024

Ryan

Great Trip

Great spot for a trip to Sorrento!

Partner

10/10

Exceptional

24 Oct 2024

Martin

Conca park hotel

Had an amazing stay here for my birthday. Great location and very helpful staff. Breakfast was very good too. Would happily return again.

Partner

6/10

Pleasant

11 Oct 2024

John

The room was great except one of the amenities that we paid for for the room, the jacuzzi was empty and did not work properly.

Partner

10/10

Exceptional

08 Oct 2024

william

Clean and very easy to visit the main dining and shopping areas, very walkable

Leisure Friends

4/10

Poor

27 Sep 2024

Kathleen

The front desk receptionist were very unhelpful and seemed very unwelcoming all throughout our stay. Everyone didn’t seem to help or care if we where there our not

Leisure Partner

10/10

Exceptional

15 Sep 2024

Louise

Beautiful hotel great safe location

Fantastic location. We booked a last minute holiday and booked the \"budget room\" so wasnt expecting much, but it was fabulous. Plenty of space, clean, comfortable and had large doors to open up and enjoy the beautiful views.

Breakfast was fantastic.

Not the hotels fault, we stayed beginning of September and the pool only got sun to approx. 3pm, and that was only certain sunloungers. We left to go to the (paid) beach on the days we wanted to enjoy the sun.

Partner

10/10

Exceptional

01 Sep 2024

Lizbeth

Great Breakfast and its walking distance to everything

Leisure

8/10

Excellent

27 Aug 2024

Kewin

Amazing breakfast.

Leisure Partner

4/10

Poor

14 Aug 2024

The room was extremely dirty, even after being cleaned—it remained dusty with a lot of uncollected rubbish. Although the hotel provides a kettle, there were no tea or coffee supplies, which was quite inconvenient. Additionally, the lift was slow to arrive, often forcing us to take the stairs. Considering the price, we expected a much better experience.

Leisure Partner

10/10

Exceptional

03 Aug 2024

Alastair

Thank you Conca Park

Lovely service from Marco who looked after us tremendously.
Pool area was busy but we had a large terrace and hot tub outside with our room so it was no problem for us.
Excellent location near old town.
Thank you Conca Park

Partner

10/10

Exceptional

27 Jul 2024

Ava

Beautiful, lovely, exquisite.

8/10

Excellent

25 Jul 2024

Emilio

Overall very good. I would stay again.

Leisure Family

10/10

Exceptional

27 Jun 2024

Brenna

Conca Park was absolutely gorgeous- I am still dreaming about sipping spritzes poolside, gazing up at the lemon trees, Palms and beautiful mountains. The view from the room was breathtaking. We got a room with just a window that fully opened and that was good enough. We saw people have balconies too, but we were happy with the large opening window. The beds were very comfortable, and the rooms were extremely clean. it is nice that they are an eco-friendly resort and provide you with a metal water bottle to refill. It would be nice if they gave us two and not just one. The pool was gorgeous and the servers were quite attentive, but there was one worker at the pool named Salvatore I believe , who wouldn’t let us drink our drinks in the pool. They were plastic glasses and we are grown and mature people who are not gonna be dumping or spilling our drinks in the pool. He said that was the reason we were not allowed to have them in there. We found it quiet , condescending and scolding in tone and what he should’ve really been worried about was the copious amounts of poor behaved kids running and cannon bombing into the pool and most likely urinating in the pool. What other annoying thing about the pool was we were told on her first day we had to pay three euro a day for a towel or we could just keep the same towel for the whole trip. We thought that was quite odd for such a high-end hotel, but do you understand the eco-friendly aspect of it but when you’re at a luxury hotel laying

Leisure Partner

6/10

Pleasant

18 Jun 2024

Jennifer

The location and hotel were great. The staff was rude. They close the pool at 6:30 and you can’t even sit by the pool after that time. You have to pay for your pool towels. If the service had have been good it would be great but the service was so poor that I would not go back.

Leisure Family

10/10

Exceptional

14 Jun 2024

Julia

My fiancé and I absolutely loved our stay at Hotel Conca Park - we were so sad to leave! We booked an Economy Double Room and were expecting a relatively small room with a small bathroom (similar to other places we stayed in Italy), and were delighted when we walked into a very spacious room with a large bathroom, the most spacious shower we’ve had in Italy, and gorgeous view of both the pool and the sea. The bed and pillows were SO comfortable. The check in and check out processes were efficient and the staff was very friendly. The pool area was spectacular and well-maintained, and the complimentary breakfast buffet - complete with fresh eggs, bacon, etc. - was delicious. We also enjoyed using the gym every morning, which was clean and modern, although minimal in equipment variety (but this was fine as it was never too busy). There is a convenient buggy service which brings you from the street level to the lobby (with luggages as needed) at all hours of the day, and the staff working this service were always so friendly. Location of the hotel is walkable from all tourist attractions in Sorrento, including the beach/ferry port and train station. I have nothing bad to say about our stay and would highly recommend this hotel to anyone traveling to Sorrento!!

Leisure Partner

8/10

Excellent

10 Jun 2024

Gary

Excellent hotel design with great views to the sea and easily walkable into the centre of Sorrento.

Leisure Partner

8/10

Excellent

21 May 2024

Jillian

Lovely hotel with a great view. Staff were friendly. Unfortunately we felt the pool area let the hotel down as smoking is allowed on sun loungers and there’s not enough sun loungers for all the hotel guests.

Leisure Partner

10/10

Exceptional

18 May 2024

Priscilla

Wonderful experience

This hotel is wonderful! We got the junior suite and it exceeded our expectations. The staff are incredibly nice and accommodating, the location is perfect, and the room was big, bright, and comfortable. The bed was huge! The hotel was also kind enough to arrange a makeup artist for me on short notice, and she was brilliant. I can’t fault a thing about our stay and would love to come back. Thank you for making it so special.

Partner

10/10

Exceptional

02 May 2024

Jennifer

A lovely resort and spa, only five mins walk from the historic downtown. Staff were lovely, food delicious, views superb. Definitely recommend.

Leisure Family

8/10

Excellent

24 Apr 2024

Angela

The hotel was beautiful and the views were spectacular. The only down side was no air conditioning in the rooms. They did give us a fan to put in our room which helped.

Leisure Friends

10/10

Exceptional

24 Apr 2024

Martin

Amazing stay

Great value and very attentive staff!

Friends_and_family Friends

10/10

Exceptional

24 Apr 2024

Martin

Amazing stay

Great value and very attentive staff!

Friends_and_family Friends

10/10

Exceptional

20 Apr 2024

Shonda

We loved the property and the staff. We loved Fabio at the bar. Outside seating areas were beautiful. The view from our balcony was perfect…the water and the mountains. The location was close to many shops, restaurants and bars. Only drawback was no AC during the season we went. Leaving the windows open helped but let the light in and was noisy.

Leisure Friends

10/10

Exceptional

03 Oct 2023

Michael

An elegant oasis in Sorrento, Conca Park has everything you need to unwind from exploring the Amalfi Coast or Pompey—good food, a comfortable lounge, pool area and views of the bay. We don’t usually stay at resort properties but are glad we chose this one. It exceeded all our expectations.

Leisure Partner

10/10

Exceptional

29 Sep 2023

Chris

Amazing hotel 5 stars all around

Partner

8/10

Excellent

23 Sep 2023

Jenna

The hotel is very central to the town, with a lovely pool area and is aesthetically lovely from the rooms to the bar area. We would stay here again for sure. One minor note, our bathroom had an air vent and we could hear conversations from the other rooms pretty loudly so had to shut the door before sleeping. Other than that, lovely hotel.

Leisure Partner

10/10

Exceptional

18 Sep 2023

IDO

Perfect!!! (-;

Great location, super comfy facility, all looks clean and nice, the staff are SUPER nice and willing to asist!
we would love to stay longer......

Partner

10/10

Exceptional

03 Aug 2023

Patricia

Excellent pool area

Leisure Partner

10/10

Exceptional

25 Jun 2023

Joshua

Great Stay!

8/10

Excellent

23 May 2023

Nancy

The staffs were great and very hospitable. The hotel was in the perfect location for walking to shops, dining and walking to the port.

10/10

Exceptional

20 May 2023

Wesley

Hotel staff were extremely helpful. Easy walking distance to sights, restaurants, and shopping. Highly recommend this hotel.

Leisure Partner

10/10

Exceptional

15 May 2023

Doren

Staff was welcoming and very helpful.
Concierge Monica went above and beyond to help us when our luggage didn’t arrive with us on our flight and gave us excellent recommendations.

Leisure Partner

4/10

Poor

14 Apr 2023

James

Positives - Great location, great private parking arrangements, zero-waste eco friendly hotel if that’s your thing. Bar/lounge area very nice. Stunning views from our sea view with balcony room.

Negatives - General cleanliness of the room on arrival not good enough, especially the bathroom. Mentioned this at reception, was told it would be looked at, heard nothing back. WIFI was poor, unworkable at times. Breakfast was 3 star hotel standard by every parameter. We ate there the first morning and went into Sorrento for breakfast each morning thereafter. A very mixed experience with staff. Observed an uncomfortable exchange between a waiter and guest during breakfast. Let’s just say it wasn’t what you’d expect to see/hear from staff in any hotel.

Overall - A disappointing stay, expected better. Value for money just not there.

Leisure Partner

10/10

Exceptional

13 Apr 2023

Verified traveler

We had a great family holiday at conca park. Beautiful hotel, clean, really friendly and accommodating staff.

Friends_and_family Family

10/10

Exceptional

22 Oct 2022

samra

Great hotel for the price I paid.
Clean. Close to historic town. Helpful staff. Needs conditioner in the shower. I ll definitely come back

Business_and_leisure Self

10/10

Exceptional

18 Sep 2022

Sarah

Excellent location near the centre of Sorrento, fantastic views from rooms facing the bay. Light and airy feel, plenty of shady places to sit around the hotel. Friendly staff, comprehensive breakfast buffet. Pool shaded in the afternoon (and closes at 6.30pm), no bad thing to be able to plunge into that after a hot sunny day exploring.

Leisure Partner

6/10

Pleasant

27 Aug 2022

Samantha

Hotel room was great and free breakfast was delicious. Hotel staff was very unhelpful though. We had housecleaning wake us up at 8:30AM after our first night and still come into our room later that day even after we turned on our “Do Not Disturb” light. We called the front desk to request housekeeping to not come into our room for the remainder of our stay as I don’t like having people touch any of my things and they said they put it into the system, but we still had housekeeping come into our room the 3rd day. Had to make the request again but they weren’t helpful. We then had the front desk book us a taxi service to the airport as we were leaving and they told us the cost would be 110€ but the taxi driver told us his company’s fees were 140€ and showed us the rates on his paperwork. He didn’t even carry change so we had to pay 150€.

Leisure Partner

10/10

Exceptional

03 Aug 2022

Elissa

Pool was great! Hotel was fairly modern and clean! Great staff!

Leisure Partner

10/10

Exceptional

21 Jul 2022

Jack

Spacious rooms, well-appointed pool area, central location and most of all the friendliest staff - from the pool attendant to the check-in staff (who accommodated a late check out for no extra cost), the customer service was exemplary. Would highly recommend.

Leisure Partner

10/10

Exceptional

16 Jul 2022

Jessica

We enjoyed our stay at Conca Park and would definitely return. It is quite a large hotel but very warm and hospitable. The staff are lovely and accommodating. The rooms are large and clean. The view and gardens are incredible... We really felt we had been transported somewhere else.
We enjoyed spending time by the pool, again fantastic view and service. Breakfast was also very, very nice - fresh with lots of variety.
Thank you!!

Leisure Family

10/10

Exceptional

03 Jul 2022

Keith

Beautiful, modern, clean. Pool was fantastic.

Leisure Friends

10/10

Exceptional

21 Jun 2022

Rebeca

The hotel is in a very good location, you are in the heart of Sorrento in a couple of blocks. The pool is great and it's really nice to have a pool in the summer heat. Breakfest is good and the drinks from the bar are great. I like that this hotel is ECO friendly as well. Great place to stay in Sorrento, highly recommend.

Leisure Partner

6/10

Pleasant

10 Jun 2022

Shir

Ok place

The location is great
Breakfast bad, very old, no iron
Nice pool

Friends_and_family Friends