Name: Palazzo Gargiulo Luxury Rooms & Suites
Address: Via Dell Accademia 20, Sorrento, 80067, IT

10/10

Exceptional

15 Jul 2026

Natalie

We absolutely loved everything about this hotel, the staff went above and beyond, I think her name was Iris, she was amazing. Anything we asked for or wanted she was there and so helpful and friendly
The room itself was beautiful with tea, coffee machine and fresh fruit daily. Breakfast a short walk and was just so good to start the day that way
The location couldn’t have been better, will definitely stay here again
We loved it so much and were sad to leave

Partner

10/10

Exceptional

13 Jul 2026

margaret

Beautiful rooms, thoughtful touches, excellent location. Would highly recommend!

Partner

10/10

Exceptional

09 Jul 2026

LOURDES J

The hotel has a great location, the beach is within walking distance the plaza and main boulevards are close by. I highly recommend this hotel.

Family

8/10

Excellent

24 Jun 2026

Keith

The hotel is in a fantastic location for a stay but difficult to get to. Shops, restaurants and bars nearby 2-3 mins. Our room was on the top floor and we used the stairs, wouldn’t recommend the lift. More basic than others of a similar price, breakfast was 2 mins away in a local restaurant, you’re paying for the location.

Partner

10/10

Exceptional

17 Jun 2026

Kah Ho

The rooms were beautiful, the amenities were great, and the service was impeccable! akin to a 5-start hotel!

Iris made our check-in smooth and provided us with all the necessary information. She was very helpful in responding to our questions and made the experience all the more luxurious.

Be aware that the tiled bathrooms are a bit slippery.

Partner

10/10

Exceptional

12 Jun 2026

Kelly

We absolutely loved our stay at Palazzo Gargiulo in Sorrento! It was clean and comfortable and the staff were very friendly and helpful!

The location cannot be beat if you want to be near everything. We could walk everywhere we wanted to go and loved our time here.

You also get a discount at the beach club and two restaurants which we took advantage of. The breakfast at Da Franco’s was great also!

I would recommend this place to friends and will stay again when I come back!

Family

10/10

Exceptional

07 Jun 2026

Lauren

Amazing stay and experience. Would highly recommend!

Friends

10/10

Exceptional

29 May 2026

Eric

Shout out to Iris. She welcomed us and we felt really welcome. This hotel is in a great location. Just don’t expect to be dropped off at the front door. Room was clean and large for Italy. Included breakfast was not on the property. Had to walk to a restaurant and it isn’t all you can eat. If you’re a big eater. Overall I would definitely stay here next time.

10/10

Exceptional

15 Oct 2025

Sharon

Great location in old town Sorrento. Perfect for two friends who want their own bed.

Friends_and_family Friends

10/10

Exceptional

30 Sep 2025

Hank

Clean room and friendly staff

Leisure Partner

6/10

Pleasant

16 Jul 2025

Alessia

Property is perfectly situated. Close to the sorrento lift to get to the beach and close to restaurants and shops. Rooms accessible by elevator. Room was cleaned daily. Breakfast was good (and free) at Da Franco. Had a triple occupancy room. Room was spacious enough for 3 people

Leisure Friends

8/10

Excellent

05 Jul 2025

Giovanni

Excellent location

Leisure Family

10/10

Exceptional

02 Jul 2025

Jessica

This property was phenomenal! We stayed in 5 properties total for our honeymoon and this is our favourite by far. The room was clean, free treats, water (and even champagne for our honeymoon). The staff couldn’t have been nicer. We checked in with Rafaela and she was so kind and funny. She recommended us all sorts of activities. Breakfast that was included was delicious (and great staff there too!) The beach club they are partnered with gives a big discount and it was great there as well! This hotel is central to literally everything and we had no issue getting around! Would 100% stay again

Leisure Partner

2/10

Poor

30 Jun 2025

Lisandra

Not a luxury experience

We stayed at three hotels during our trip, and unfortunately, this was the most expensive and the most disappointing.

It’s marketed as a luxury experience, and that’s what we paid for — but it didn’t deliver. The room was basic, and aside from the location, there was really nothing luxurious about the stay.

Customer service was lacking — staff were either unavailable or unfriendly when we needed help. At no point did we feel welcome.

When you pay this kind of price, you expect to be looked after. Sadly, that just wasn’t our experience.

Partner

10/10

Exceptional

24 Jun 2025

Minirva

Very clean and breakfast was great. Customer service was excellent!

Leisure Partner

10/10

Exceptional

18 Jun 2025

michelina

Rafaella was wonderful, had our room ready for us,
very clean

10/10

Exceptional

30 Jun 2024

Moushumi

Excellent location,amazing staff and accommodation. Would highly recommend.

Leisure Partner

10/10

Exceptional

13 May 2024

Albert

Our host Raffella was pro active in providing recommendations , making connections for special sights , bus connections and even physically helping to carry our bags to a taxi stop she set up for us . An exceptionally helpful and charming personality !

Leisure Partner

10/10

Exceptional

03 Jun 2023

Brisa

We stayed here for 2 nights and would definitely stay here again. It is an easy walk from the train station (about 10 minutes) and right in the middle of everything. It was easy to find many delicious food options very close to hotel and it is a short walk to the water. The room we stayed in had a small kitchen. Rafaella was very responsive and gave us great recommendations. I highly recommend this hotel.

Leisure

6/10

Pleasant

18 Sep 2022

David

Great staff but not present 24/7. “Queen bed” was two small mattresses of average quality pushed together. Tiny shower but you’re in a historic building. You get a stovetop coffee maker to have Italian-style coffee for free every morning!!

Leisure Self

10/10

Exceptional

19 Aug 2020

Dane

The view from the room was not so good, but the location was perfect! The service was amazing, i would definetly follow the advice from the staff as they are super helpful

Partner

10/10

Exceptional

05 Nov 2019

Kelli

This is a beautiful property in an excellent location. Easily accessible to all the major attractions in Sorrento. Raphaela is delightful and extremely helpful.

Leisure Family

10/10

Exceptional

14 Oct 2019

Verified traveler

There wasn't anything that I didn't like. Staff were amazing, really warm welcome on arrival and couldn't have been more helpful

Friends_and_family Partner

10/10

Exceptional

07 Sep 2019

Nick

Location was great, room was spacious and clean with A/C and a small kitchen area, Raffaella was an amazing host, will definitely be staying here again

Leisure Partner

10/10

Exceptional

01 Jul 2019

Verified traveler

Amazing host and location !

My husband and I stayed here for part of our honeymoon and I’m so glad! It was a beautiful hotel with great hospitality in an AMAZING location in sorrento. We were able to walk everywhere from Sorrento Inn! Rafella was a sweetheart and we will be definitely be back!

Partner

10/10

Exceptional

18 May 2019

Chu

Awesome location in the heart of Sorrento. Staff recommendations for activities and food were shot on.

Leisure Family

10/10

Exceptional

12 Apr 2019

Verified traveler

Perfect location - close to transport. Lovely restaurants nearby.

Leisure Family

10/10

Exceptional

08 Apr 2019

Michael

Excellent small hotel in the heart of the old town

Small hotel in the heart of old town. Building is probably XVIII century, renovated of course. Small lobby has tour guides for your use; real guides, not an advertisement variety. A small library of books in multiple languages for reading.
Rooms are not big but excellent: clean, modern look, comfortable mattresses. Kitchen is a perfect example of Italian design and fits inside big cupboard. Daily cleaning. Excellent Wi-Fi.
The only possible trouble for some people could be that a car cannot come to the door - street is too narrow. You would have to carry your luggage about 200 feet. If you drive to Sorrento, the nearest parking is about 5 minutes away.
I have to say separately about receptionists: exceptionally good and go beyond their duties to help. One evening we came about 9:30pm and Rafaella (her shift ends at 6pm or maybe 7pm) was waiting for us to warn about tomorrow's strike on the railroad. She is very nice and always available online.
If we come to Sorrento again, I would definitely stay there and not even look elsewhere.

Partner

4/10

Poor

26 Oct 2018

Gina

I booked this hotel based on 3 requirements: location, A/C, WIFI. The location was great however, the WIFI signal was too poor to make it usable and the A/C was broken. When I asked to be moved to a room with working A/C, I was informed that it had been broken for several months (long before my booking were it was advertised that there was A/C.). The room was way too hot and with the window open the road noise kept me awake all night. I also had to go to a nearby cafe to sign on to WiFi for work. When I brought this up to hotel staff, no appology or compensation were offered.

8/10

Excellent

15 Sep 2018

Anita

Last minute stop, room was what we needed - a place to sleep. Spacious room and bathroom, large towels and comfy bed.

10/10

Exceptional

07 Aug 2018

RAHUL

4 days stay with family @ Sorrento Inn Funzionista

I stayed with my wife & our 2 yr old son at Sorrento Inn Funzionista. Raffaella was a wonderful & sweet host. She explained us about the apartment/room and all the services provided by the Hotel. She also guided us about the nearby grocery services & other things we needed for our son. The property is located in the very historical center of the town with many good restaurants/bars/shops nearby. When we will visit Sorrento next time, we would surely stay there again.

Family

10/10

Exceptional

09 Jun 2017

Shirley

Excellent in all ways, thanks for a great stay

Family

10/10

Exceptional

05 Jun 2017

Lauren

Wonderful staff, clean room, central location!

We had a wonderful stay here! Raffaella was so helpful in giving us plenty of recommendations on restaurants as well as how to get around. She was incredibly generous and helped us with our bags when we got there as well. They also let us keep our luggage there for a couple hours after we checked out while we got some food which was great. Funzionista is very central and easy to get to, I highly recommend it to anyone going to Sorrento!

10/10

Exceptional

23 Oct 2016

Maureen

Lovely location, easy to get around.

Raffaella & Natalia were fantastic hosts. Very welcoming & helpful. A distant barking dog one night was irritating, however, we did have all windows open that night! The following night, with windows closed, all was fine.
Would be happy to recommend Sorrento Inn Funzionista.

Family

8/10

Excellent

01 Oct 2016

Jackie

The hotel is in a perfect location, clean, has all amenities that were listed, and the staff are great, friendly, and helpful.
The only bad thing, it says the hotel is on the second floor, but one particular room is sub-level and the rest are all above. For the sub-level room, you are at the bottom of the steps that are right at the front door, so you hear everyone come and go. Very noisy.

Family

10/10

Exceptional

30 Sep 2016

Ed

Great place to stay in Sorrento

We stayed in this hotel for three nights toward the end of September. This was part of a five week trip to Italy, with a short stopover in Sorrento to see my wife's family who were on a tour. We booked it based on location and price primarily. It turned out to be a gem. We had a triple room - only one left on short notice. The room was spacious, clean, very comfortable, with a kitchen. Staff was great. This is a very small hotel but was ideal for us.

10/10

Exceptional

07 Sep 2016

agnes

Yes

The staff brilliant they couldn't do enough for us.

10/10

Exceptional

04 Aug 2016

Marcus

Sorrento Sublime

Rafaella was wonderful and enthusiastically provided great advice about restaurants, transportation, local sites, etc. The room was comfortable and loved the \"full\" kitchenette (just lacked an oven - who needs one?). We enjoyed our experience there and would definitely stay again.

Family

8/10

Excellent

26 Jul 2016

Adrian

Fantastic scpot - not car accessible!

Excellent, hidden away gem in the heart of the lanes of old town Sorrento!

Friendly and warm greetings, suggested restaurants for us that weren't obviously touristy.

This is not a traditional hotel room, but its clean with all mod cons and in an old building / courtyard in the heart of the city! Kitchen plus fridge and dining table.

PLEASE NOTE _ Don't follow your GPS in an attempt to drive there - read the parking info they send = you park a few streets away and walk with in. YOU CANNOT DRIVE TO THE ADDRESS_ it is V V V narrow / no car access - luckily the owners boyfriend was able to help us negotiate the tight turns back to the car park!!

Partner

8/10

Excellent

23 Jul 2016

Rachel

Location, comfort & cleanliness

Enjoyed our stay in triple room (mum with 2 teenage daughters). Raffaela was very friendly and gave us good restaurant & local recommendations. Location was great and room was clean & comfortable. Hope to return soon!

Family

10/10

Exceptional

03 Jul 2016

Juliana

Family vacation

The hotel was clean and the location is priceless. The location is the key on your Sorrento vacation. We were 10 min walk to the train station and bus terminal. The beach was about the 10 min. walk also.
The small kitchen has everything you need to prepared a quick breakfast or dinner.

10/10

Exceptional

05 Jun 2016

Michael

The host and accommodations were excellent !!

Family

10/10

Exceptional

15 May 2016

Verified traveler

Perfect base for a Sorrento trip

Friendly welcome from the staff, clean and comfortable room and right in the centre of Sorrento. Just perfect for what we wanted and I would definitely stay there again.

8/10

Excellent

03 Dec 2015

William

A gem in Sorrento

The Inn is right in the centre of Sorrento with many restaurants close by. It is quiet, being set within a courtyard, and is a short stroll away from all the wonderful scenery and attractions of Sorrento. Raffaella,who runs the Inn is a gem, so helpful and so knowledgeable about the area. At a moment's notice she got me a taxi tour of the Amalfi Coast to replace the company who failed to turn up. She is also super-friendly and I much enjoyed our chats.

6/10

Pleasant

16 Nov 2015

David

Clean, comfortable and functional.

The accommodation is right in the heart of Sorrento close to restaurants and the sea. Unfortunately the windows were too high to see out of so the room felt a bit like a prison and the reception desk right beside our room door made us feel we were being listened to! Facilities were good, however, and staff friendly.

10/10

Exceptional

25 Oct 2015

Tennyson

Origami Canadian

Stayed an extra night because we enjoyed staying there. It was central to all the sights in sorrento and we could go to Naples and Pompei by train. The only problem we encountered was that drove in and the place is on a pedestrian street which we could not drive to. When we got there they directed us to a parking lot 5 minutes away. It would be nice if we knew this ahead of time for drivers. Natalia and Rafaela were very friendly and helpful.

Partner

8/10

Excellent

13 Oct 2015

Colleen

Old Sorrento Stay

Excellent location for walkers. Easy access to shopping and restaurants in old part and to marina and Piazza Tesso. Loved the atmosphere. this is a small Inn run by the daughter of the owner. She is very helpful. No food service but our room equipped with a kitchenette and basics such as cutlery, a few spices, coffee, mini fridge, 2 burner stove, pots etc. Shower was a bit tight but on the whole a great spot. Would return without a doubt. Stayed 4 nights.

Family

10/10

Exceptional

20 Sep 2015

Thomas

Great no fuss accommodation in prime location.

We had a 10 day stay at this Guesthouse in the middle of the old town of Sorrento and found the location ideal for venturing out into the town and also within easy reach of most major attractions and pick up points for trips.
The accommodation itself was very clean and included air conditioning, and a basic mini kitchen including hob, microwave and fridge which we found very useful.
The staff where brilliant providing help when required and always available.

Partner

10/10

Exceptional

16 Jul 2015

David

Great hotel with friendly staff

This is a great hotel. Quiet area, good air conditioning, great room accommodations and a friendly staff. Would stay here again in a heartbeat

8/10

Excellent

25 Jun 2015

karen

Location with Personality

After arriving from what could have been the worst day on our vac'n (phone and wallet pick pocketed from the trains), our hotel hosts (Vincenzo and Rafael) had my husband and I enjoying the day again. They provided us with tips for restaurants, booked a scooter for us, provided us with anything (reasonable ) we could ask for - some of the best hotel hosts we have ever encountered. The room we had was very clean (newly rennovated) and provided all the essentials with a very practical European feel for a great price. There is no patio, pool or extra's but you are right in the heart of Sorrento so why stay in your room? We were walking distance to everything, and I can't say enough great things about Vincent and Rafael. Thanks for a great finish to our Italian tour!

Partner