Artis Domus

Italy , Sorrento
SORRENTO, Via Fuoro, 85
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50 reviews shown

2/10

Poor

17 Jan 2026

Lyndsay

We booked here and they had a bathroom issue and put us up in a hostel hotel which had bed bugs. Those weren’t their fault but to put us up in a hostel hotel was not great and when I reached out to them they didn’t do anything to rectify situation. Disappointed so couldn’t rate them high in good conscience when this is hog you could be treated.

Leisure Partner

8/10

Excellent

27 Sep 2025

Christine

Could have a safe in the room for safety reasons. Also didn’t like that nobody was on the premises after 6pm.

Leisure Partner

2/10

Poor

31 Aug 2025

Julia

So much potential but they just don’t deliver. The property grounds are beautifully decorated but just felt short on all fronts. Room itself - shower was not working and had foil covering knobs, paint peeling, holes in walls, bed for children was a bench without a proper mattress, ants all over. Service - just poor. When I advised we had ants all over our floor they knocked and dropped a spray and ran off. There is no one working past 6pm and when we told them for a fourth day in a row our shower wasn’t working, we were told we know they “fixed it”. Breakfast - we paid for breakfast and this consisted of a croissant, hard boiled egg and a yogurt everyday pre-prepped on a plate. I can keep going but there are just way better accommodations and we paid a premium as we visited in August.

Leisure Family

10/10

Exceptional

08 Aug 2025

caroline

Owned by three sisters.great customer service and very attentive to detail . Property ground is pretty . Walkable to restaurants and shops

Leisure Family_with_children

10/10

Exceptional

20 Jul 2025

Carla

The staff were lovely - so friendly and helpful.

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

Joseph

Beautiful property. Huge room and patios. Very quiet, a spa setting, so no surprise. Staff was great.

Leisure Partner

10/10

Exceptional

10 Jun 2025

Linda

I booked this for my nephew and he was extremely happy with it. The location is walking distance to all the tours, beach and shops.

8/10

Excellent

20 May 2025

Laura

Lovely staff and perfect location but lacked pool at our date of travel (1-7 May) and aircon also not working so if was any hotter this would’ve been an issue. Also breakfast is not included but available at 7€ per day.
Perfect location if you are sightseeing around the amalfi coast and I can imagine the poolside would’ve been lovely.

Partner

10/10

Exceptional

10 Oct 2024

Sean

The staff were extremely nice and welcoming to my wife and me. Each member greeted us with a smile and made our stay amazing. On top of that, the room was amazing! - Sean C

Leisure Partner

10/10

Exceptional

09 Oct 2024

Rebecca

The whole staff was very friendly and welcoming. They took good care of the guests. Great location. My room had a great view of the water. The pool area was beautiful but just a tad too cold to swim when I was there.

Self

10/10

Exceptional

01 Oct 2024

Brooke

I stayed here for 3 nights. The rooms
Are spacious and quiet. It was located in a great area very walkable. The pool and spa was a nice amenity. Enjoyed my stay here!

Leisure Self

8/10

Excellent

25 Sep 2024

Michael

Amazing grounds and great room

This hotel is beautiful and the grounds are AMAZING. Usually I don't care about grounds, but Sorrento is very cramped with very little green space, and these grounds are an oasis. The pool is great. Room was great too, we could see the sea in the distance. Only challenge was only one of the staff spoke reliable English, and this resulted in a mistake with booking our car transfer for leaving that caused some headaches even after I pointed it out to them. In their defense, they did suggest communicating with them through WhatsApp but I tried handling it in person at the desk. So if you go with the expectation that if you don't speak Italian you'll be communicating with the staff via WhatsApp, you will love this place.

Partner

10/10

Exceptional

20 Sep 2024

Robert

Everything was great except I don’t like the tiny elevators. Service was great! Very clean.

Leisure Partner

8/10

Excellent

25 Jul 2024

jerome

Really friendly staff!

10/10

Exceptional

07 Jul 2024

Clare

I would give this hotel more stars if I could! Every member of staff was so friendly and helpful - especially Francesca. From the moment we arrived everybody was so courteous, helpful, friendly, polite and couldn’t do enough for you. The room was also lovely, the balcony was amazing. Breakfast was also delicious, basic options but for 5€ you cannot complain. The grounds of the hotel were stunning and the pool area is perfect. This is definitely a relaxing hotel to stay in. The hotel is located on one of the main streets of Sorrento so everything you need is only a short walk away.

Leisure Partner

10/10

Exceptional

16 Jun 2024

Kori

The property was beautiful and the staff was very helpful. It is very close to town yet felt secluded. I would recommend getting the breakfast in the morning.

Leisure Friends

10/10

Exceptional

08 Jun 2024

Dominique

Such a lovely property and a sweet staff!! We loved our stay here!

Business_and_leisure Family

8/10

Excellent

06 Jun 2024

Stephen

Lovely property a bit old and bathroom very dated. Great gardens and leisure pool. Spa was good

Leisure Partner

10/10

Exceptional

27 May 2024

Rebekah

Lovely property and great location! Staff were helpful too.

10/10

Exceptional

23 Sep 2023

angela

Great location loved the pool and spa

10/10

Exceptional

05 Aug 2023

Andrew

Great place for a family of 4

10/10

Exceptional

07 Jun 2022

Gail

Sorrento - May half term

Lovely little hotel only 3 minutes walk from the centre of Sorrento. Friendly staff. Beautiful building with flowers, olive and lemon trees. Good, quiet, pool to cool off in with sunbathing area. Clean and comfortable room with A/C and view of the sea (although described as a city view!), No balcony, but seating areas in grounds outside. Only downside was bathroom was a little dated and shower had to be hand held as wall fixing was broken.

Partner

10/10

Exceptional

05 Sep 2019

Mathilde

Simply amazing

We had a wonderful stay at Artis Domus Relais & spa. Lovely staff, lovely swimming pool, great cocktail and we had an amazing massage at the Spa!!

Partner

10/10

Exceptional

03 Sep 2019

Stuart

Fantastic central location, spacious & clean accommodation, friendly staff.

Leisure Family

10/10

Exceptional

23 Jul 2019

Nadia

GREAT LOCATION AND BEAUTIFUL HOTEL

Amazing Customer service by front desk Ines.
Beautiful setting. Great pool. Excellent location with restaurants and shopping although the site is set on a quiet area. Peaceful and so nice to eat breakfast in the gardens.
Rooms are spacious, clean, stylish, and with awesome views. Our first choice when we return to Sorrento.

Family

10/10

Exceptional

31 May 2019

Derek Michael

Superb centrally located hotel

Warm friendly small hotel. Clean rooms and beds changed frequently. Only a few rooms and only a couple of floors but excellent lift. Outside bathing areas and swimming pool. Spa underneath hotel. Good continental breakfast plus freshly cooked omelette or scrambled egg. All food eaten outside in large garden area.

Partner

10/10

Exceptional

08 Oct 2018

Staff alone are super friendly and helpful! Everyone was so welcoming and accommodating. The room we stayed in was huge and the A/C was definitely nice to have for us Canadians. The animal farm is great for kids! And having the two dogs was great as we are dog people and had left our fur baby in Canada. Location is prime, as a few steps out are shops/street markets that have pretty much anything you’ll need.

Few important things to note: the hotel doesn’t have parking, so if you’ve rented a car, gps to Parcheggio Ulysse which is about 120m away, and you can haul your luggage easily from there. There’s also a laundromat nearby, that takes 5€ and 6€ for a load. Also close to pick up points for several tours. Only negative point is that the wifi is super slow and disconnects/stops sending a signal constantly. But at a place like this - you really wouldn’t want to be connected to the greater world that often anyway. Also nice to note: they have an elevator!

In our opinion, it would be difficult to want to stay anywhere else - for the price, location, convenience, and friendliness of staff. We would definitely stay here again!

10/10

Exceptional

20 Sep 2018

Very nice hotel, walking distance to everything in Sorrento. 10 minutes walk to the beach.

10/10

Exceptional

31 Jul 2018

Mary

Magical place to stay

Brilliant, will definitely return there

Partner

10/10

Exceptional

13 Jun 2018

Verified traveler

Really enjoyed our stay, staff were very friendly and helpful, beautiful location and fabulous architecture! Our only moan would be the bed it felt like two singles joined together, better mattresses would make it for us!

Partner

4/10

Poor

23 Nov 2017

Steph

Disappointing...

On the face of it this hotel looks good from the pictures but I felt really let down by several aspects which was due in part to the lack of information given on the Expedia page prior to booking. Firstly there was a wedding party held during our stay which meant that loud music could be clearly heard in our room until 1am! Due to lack of sleep this effected our plans the next day. There is nothing on the Expedia page that says the property has a nightclub in the basement so be warned. Luckily there was only this one event during our stay but I don’t want to think how awful it would have been if there’d been others. The pool was closed and the outdoor furniture had been removed although again this wasn’t noted on the Expedia page at the time of booking. As we have two young children the idea of having a pool to use during our stay was appealing. Not to be unfortunately. The breakfast was very basic and also in our room the hot water ran out very quickly so we had to wait between showers before the four of us could use it separately. On the plus side the hotel is in a good location, and our room was a good size, clean, has nice decor and the staff were friendly. But even with those plus points I wouldn’t recommend staying here.

8/10

Excellent

13 Jul 2017

wei ting

great location& room, need some improvements

Great location and room! Staff are super friendly. However, management need to improvement on wifi connection in the room and also bigger hot water broiler. Hot water only lasts less than 10 mins for each shower and takes a LONG time to generate for the next shower.

Family

2/10

Poor

07 Jul 2017

Verified traveler

One of our worst experiences was the stay here

Not at all worth all that money you pay for this place. One of the worst experiences we had in Amalfi was our stay here. First the plus points, great location closer to the train station and the city center, huge rooms, great pool. Negatives include pathetic management team and the worst service. We dropped our bags in the morning and took a private tour to Amalfi beaches. Reached the hotel back at 10pm, tired and in desperate need for a good shower after a hot & humid day at the beach. Turned on the shower and there was no hot water. The front desk staff left by then but the manager and another guy (not sure if he is the owner) were still there. We reported the problem and they promptly came to check and acknowledged that the water heater was indeed not working. Instead of moving us to another empty room, the manager's first response was \"skip the shower today and someone will look at it tomorrow \". When I told him calmly that I did not pay $270 a night for no reason and expect at least basic amenities from a hotel, instead of moving us to a different room, I can not believe that he grudgingly gave us the keys to the empty room next door to go and use the shower there. All the 4 of us ended up using the next room's shower that night. Next morning, instead of offering an apology, they hid from us and avoided us at our check out time. We waited and finally handed the keys to a maid cleaning the lobby.

Family

10/10

Exceptional

25 May 2017

lee

Lovely hotel very central

Lovely hotel with beautiful garden, and extra bonus of a micro pig called Freda and a bunny rabbit running freely around garden, so cute, swimming pool was great and pool area very relaxing with free towels. Our one bed apartment was large with huge balcony, kitchenette was well equipped too. Would deffonetely stay there again when returning to Sorrento.

10/10

Exceptional

24 Jul 2016

Verified traveler

Lovely and quirky base near but not in the centre

Lovely spacious apartment with a big kitchen and balcony which suited us well with two teenagers. Grounds totally unique in Sorrento hard to describe but very Alice in Wonderland with bunnies, designer furniture and hammocks. We loved the vibe and the restaurant was nicely relaxed when you don't want too complicated. If you have a family I would recommend if you like the designer look and I like your space.

Family

10/10

Exceptional

27 Jun 2016

Barbara

Great Location, Rooms and Outdoor setting

First time to Sorrento and this hotel could not have been more perfect. I felt like I was staying in a private villa with hugh spacious rooms and my room had a view of Capri out the window. The grounds were lush grass with bunny's running everywhere and great food served outside for dinner and lunch. Hotel location was off the main drag but close enough to walk thru town to the train station. Sarah an American girl works the morning shift and was helpful in English to guide me to Pompeii or other local sites. Would definitely stay again and highly recommend.

10/10

Exceptional

20 Jun 2016

Ami

Sorrento family vacation

We stayed at Artis Domus for three nights. Property is large and centrally located within walking distance of everything. Grounds are wonderful with fruit trees and bunnies running around. Nice balcony. Apartment was very large and exceeded expectations. Very little hot water and bathrooms in need of some repair, but found this to be common in Italy. Breakfast was not so good, but dinner at the Grille was excellent and would recommend. Much better experience than staying in a hotel. Would stay here again

Family

10/10

Exceptional

14 Jun 2016

Verified traveler

Lovely hotel, great view&location, friendly staff

Had a great time- lovely hotel. Great view, good location.

2/10

Poor

03 Nov 2015

Gina

avoid this hotel if you have other options.

Terrible. Loud party until 4 AM in basement of hotel. Staff was not willing to turn music down. Needless to say, we couldn't sleep. Never mentioned it to us when we checked in. Massimo will not retun a call or email about our stay. Not a welcoming place and I don't recommend it. Overpriced too. No breakfast aerved.

Family

10/10

Exceptional

23 Sep 2015

PETER

A Lovely Historic B&B In Sorrento

This was our first stay on our 3 week Italian holiday and it was an excellent start. After an extremely long overseas flight and train journeys from Rome and Naples, we were very glad to finally arrive and enjoy a shower in the spacious bathroom and sink into bed in crisp, clean white sheets. Breakfast next morning under the trees in the garden, with 3 pet rabbits as company, was a real pleasure. The variety of food we would describe as very European, so don't expect eggs and bacon if that's your desire. That Artis Domus had its own kitchen was a bonus because we were able to enjoy a beautiful wood-fired pizza and a beer after a long day being a tourist. The only improvement we could see would be for the hotel to have a simple directions map on their web site from the station (the way most people arrive), since virtually none of Sorrento's streets have name plates a Googlemap is not much help.

Partner

8/10

Excellent

19 Sep 2015

Steve

Nice setting

A beautiful setting with a garden Restaurant. My wife and I stayed 1 night and were very pleased at the courtesy extended by the hotel staff. The Restaurant served good food at reasonable prices. If we were to have a complaint, it would only be that the Restaurant staff were a bit indifferent during the 3 times we dined here.

Partner

10/10

Exceptional

20 Jul 2015

Graham

Really unique

An amazing converted old house with luxurious apartments and fantastic relaxing gardens. Just at the end of the lovely lane of shops and restaurants off the main square, so a very short walk if you have a day or evening out.
We had a 2 bedroom apartment - fully air conditioned with kitchen and washing machine. Garden was very relaxing - with a trampoline for the kids, seating and sunbathing beds, with bunnies hopping around. The best pizzas in town for only 5 or 6 Euros. Would really recommend this for families or romantic couples wanting something bigger and more unusual than a standard hotel. Many of the hotels were up the cliffs away from the town so this was great for location.

Family

10/10

Exceptional

11 Jul 2015

nina

Loved it!

Excellent, spacious apartment, beautiful setting. Wonderful staff. Don't eat at the restaurant, but do have a beer in the garden

8/10

Excellent

11 Jul 2015

JP2

Beautiful unique hotel.

The hotel is like a strange villa. My family loved it. From the bunnies running around the grounds and trampoline outside, to the walk out balcony and purple walls and flower-tiled floor of our room.

The location of the hotel is on the southern edge of the city, but still within the city proper. So walking to the shops and restaurants are easy, but it is a good walk from the train station.

The only reason I did not rate the hotel a 5 is because when we arrived, the room I had reserved for accommodate my family had plumbing issues, so our family was split up into two rooms. The rooms were great and we were comped for breakfast, but not having the room we expected was a bummer.

10/10

Exceptional

09 Jul 2015

Verified traveler

My boyfriend and I had a great stay at this hotel. The rooms have mini kitchens and are equipped with a washing machine, a fridge, and air conditioning. The location is central to the town, and just a short distance away from the Marina Grande. The highlight of the stay was having cocktails on our huge balcony. Very clean and quiet hotel; beautiful rooms.

Partner

10/10

Exceptional

25 May 2015

Ashis

Excellent Villa with a view.

We had a pleasent stay at Artis Domus Relais at Sorrento. I shall highly recommend this place to any and everyone who wants to visit Sorrento.

Family

10/10

Exceptional

25 Sep 2014

Kiwis

This was a great place to be for our 15 days in Sorrento.Just inside the old town and just a 15 minute walk from the Boat Habour and Train station where your travel from too the major attractions.The B&B gardens was beautiful where we ate several meals and relaxed after our days excurtions.If you are going to Sorrento you must stay here'

10/10

Exceptional

05 Aug 2014

Verified traveler

A lovely surprise

We are a family of 4. Stayed here in July 2014. Our room was actually an apartment and it was huge! I wish we had gotten to the hotel earlier in the day to really enjoy it. There is a lovely little garden restaurant, so charming, a great place to just sit and relax. If you arrive by car like we did, make sure you have a GPS! Parking is actually just down and across the street in an outdoor parking lot. The lot was full but the attendants managed to squeeze in a spot for us which we really appreciated and we got a cheaper rate because we stayed at the hotel. The area around is beautiful to walk, all the little shops and cafes. Reception of the hotel was very nice and as we arrived late, checking in was hassle free. The kind lady who helped us, took us up to the room to make sure we knew where everything was. This hotel was a very nice surprise and very close to the Sorrento port for getting the ferry to Capri. A 10 min taxi ride or if you like to walk, maybe 30 minutes and you are there.

Family

8/10

Excellent

24 Jul 2014

elliek

Clean room, beautiful garden, central location

Overall we were happy with our stay at Artus Domus. It is conveniently located in a quiet location just past the busy shopping streets. It has a beautiful garden/restaurant, with decent food. The garden is a nice place for relaxing/reading outside of mealtimes. Our room was large and clean. However, the hotel isn't really set up as a B&B and seems more oriented toward its self-catering apartments. Breakfast is minimal (coffee and a rather dry brioche) and while the young woman who checked us in and got our coffee one day was very nice and helpful, other staff working in the am acted as if it was way too much trouble to respond to our request for this skimpy breakfast. I'd definitely try to rent one of their self-catering units if that was available.

8/10

Excellent

19 Jul 2014

Verified traveler

Beautiful Grounds - Clean - Great Location

The apartment was immaculate. We were a family of four and were comfortable. The beds are REALLY, REALLY hard. I would have given a 5 rating, for comfort if not for the beds. Nicely decorated. The location is fantastic. Convenient parking nearby - you do have to pay, once parked though, you can walk to cute shops and the city center.

Family