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hotel faro arenal
Northern Mountain Zone / Arenal · Costa Rica
Del Súper Cristian Nº 4, Continuar 1 kmView location
9.2/10Excellent285 Reviews
Cleanliness9.4/10 9.4
Service9.6/10 9.6
Comfort8.6/10 8.6
Condition8.8/10 8.8
Location8.2/10 8.2
Neighborhood8.4/10 8.4
Amenities8.8/10 8.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About hotel faro arenal
When you stay at Hotel Faro Arenal in La Fortuna, you'll be near the airport, within a 10-minute drive of La Fortuna Waterfall and Kalambu Hot Springs. This hotel is 7 mi (11. 3 km) from Arenal Volcano National Park and 4. 4 mi (7. 1 km) from Arenal Volcano.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Featured amenities include express check-in, dry cleaning/laundry services, and luggage storage.
Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
A complimentary local cuisine breakfast is served daily from 7:30 AM to 9:30 AM. Make yourself at home in one of the 12 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
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Conveniences include blackout drapes/curtains, and housekeeping is provided daily.
When you stay at Hotel Faro Arenal in La Fortuna, you'll be near the airport, within a 10-minute drive of La Fortuna Waterfall and Baldi Hot Springs. This hotel is 7 mi (11.2 km) from Tabacon Hot Springs and 7 mi (11.3 km) from Arenal Volcano National Park.
Make yourself at home in one of the 12 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.
Featured amenities include express check-in, dry cleaning/laundry services, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
9:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No elevators
Noise-free rooms not guaranteed
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Important information
-
You need to know
- Pool access available from 9:00 AM to 9:00 PM.
- Hot springs access available from 9:00 AM to 10:00 PM.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can access their rooms with a mobile device.
- Contactless check-in is available.
-
Special Instructions
The front desk is open daily from 7 AM - 9 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
-
Spoken Language
English
Spanish
Nearby attractions
Costa Rica Chocolate Tour
1.7 km / 1 mi
La Fortuna Waterfall
2.5 km / 1.6 mi
El Salto Fortuna River
3 km / 1.9 mi
Arenal Adventure World
3.2 km / 2 mi
La Fortuna Park
3.2 km / 2 mi
Ecoglide Arenal Park
3.6 km / 2.3 mi
Chato Volcano
4.2 km / 2.6 mi
Baldi Hot Springs
4.3 km / 2.7 mi
Cerro Chato Lake
4.3 km / 2.7 mi
Kalambu Hot Springs
4.4 km / 2.8 mi
Paradise Hot Springs
4.5 km / 2.8 mi
Ecotermales Fortuna
4.6 km / 2.9 mi
Los Lagos Hot Springs
5.3 km / 3.3 mi
Termales Los Laureles
5.9 km / 3.7 mi
Children's Eternal Rainforest
6.6 km / 4.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 12
- hotel
- Car park
- Check-in hour
- Check-out hour
- Wi-fi
- Secure parking
- Airport Shuttle
- Laundry service
- Babysitting service
- Hotel safe
- Garden
Show 11 more facilities & services
- Terrace
- Concierge
- Luggage room
- Clothes dryer
- Grill/BBQ
- Restaurant
- Outdoor freshwater pool: 2
- Children’s swimming area: 1
- Breakfast
- Picnic
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TRIPLE SUPERIOR QUEEN BEDTRIPLE • SUPERIOR QUEEN BEDTPL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityhotel faro arenal
TRIPLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: TPL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM BUNK BEDFAMILY ROOM • BUNK BEDFAM.BK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityhotel faro arenal
FAMILY ROOM BUNK BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.BK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIOR QUEEN BEDRoom • SUPERIOR QUEEN BEDROO.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityhotel faro arenal
Room SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityhotel faro arenal
DOUBLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about hotel faro arenal
100
reviews shown
John
Hidden gem! They have a great chef too. Staff are friendly and helpful. Close by to all the attractions.
Farhad
Yes breakfast was great and parking was accommodating
Tim
The staff are helpfull and the Room is ok. However the the fridge was not plugged in and they dont supply coffee for the coffee maker. Room was clean with many beds but its not somewhere to relax in.. just go outside. Its close to town but you still need a car.
Limin
Excellent staff, nice room
Kelly
Breakfast was great
Kelly A
What a great hotel! I followed Juan the gardener around their little nature loop and he pointed out 5 sloths, birds and an agouti!
Timothy
Great coffee for breakfast. Cook to order breakfast was amazing. Convenient location to La Fortuna, but quiet and away from all the activity there. Nice nature walk on the property and its a 6.minute drive to the La Fortuna waterfall. Definitely would stay again.
Renee
If you want to wake up to the sound of birds singing and a large walking path through the jungle without all the crowds - this is the hotel for you. Our stay at Hotel Faro Arenal was absolutely fantastic, from the amazing staff to the delicious food. Our cabin was comfortable and cozy, with plenty of fresh linens and towels and our own personal AC unit that worked so well (but was often not needed thanks to the shade from the surrounding trees and large personal porch to relax). We loved the location, centrally located to La Fortuna and the national parks and adventure zones, while remaining quiet and surrounded by friendly locals and backed onto protected land. What a beautiful oasis. We can't wait to be back.
Pamela
Wonderful hotel! Beautiful property, with lots of nature, beautiful hike. Saw a sloth close to the Quiet, clean rooms. Delicious breakfast. Super close to town and La Fortuna waterfall, Hot springs and volcano. Friendly staff, great suggestions for things to do.
Kanneganti
Nice location
Patricia
The location for this hotel was great. There is a good soda around the corner and the coffee/chocolate tour down the road is worth going to. Breakfast was great. There is lots of safe parking. That being said the room was just a room with a very hard noisy bed. There was wifi and A/c. We had an ant problem in our room. There are no toiletries or hot water. With all of the hotel options in the area I would probably choose a different hotel next time.
Caroline
What an absolute gem of a hotel! The grounds are stunning and well taken care of. Breakfast was great and it was included in the cost of the room. The pool was clean and cool which was great on a hot day. The shower was refreshing with good pressure and the wi-fi was very reliable.
There are sloths on the property, so make sure you take the time to go for a walk out the back. The groundskeeper, Wilson, helped us find the sloths 2 days this in a row. We even saw a mother and her baby, which was incredible!
My only complaint was that the bed was very hard and with back issues I woke up sore every day. But that won’t stop me from coming back, I will just bring a mattress pad next time.
There are sloths on the property, so make sure you take the time to go for a walk out the back. The groundskeeper, Wilson, helped us find the sloths 2 days this in a row. We even saw a mother and her baby, which was incredible!
My only complaint was that the bed was very hard and with back issues I woke up sore every day. But that won’t stop me from coming back, I will just bring a mattress pad next time.
Flora
Loved the views and walking trail on the property
Amanda
This place is a paradise! So much wildlife! The breakfast is amazing, made to order! The hiking trail is great and we saw several sloths within the hotel grounds. I feel very lucky to have stayed here! My only small complaint is that the mattress was not very comfortable. Otherwise, it's incredible! Close to town but in the peace and quiet of the jungle.
Sasidhar
More than anything, I am thoroughly impressed with the kind of hospitality they provided. I usually don’t write reviews but this I decided I have to. We were there for an overnight and next morning had to leave early. Breakfast was included but we were leaving 30 min early, we were waiting in the lobby and they asked us to have breakfast and when we said we don’t have time, they gave fresh fruits of varieties. Then we were delayed by the taxi by few min and when we mentioned entire crew got into kitchen made full breakfast for us, 4 of us, they packed and gave us the bag. I had never seen such love from any hotel.
Champion
Highly recommended beautiful spot friendly pricy food but good.
MANUEL
El lugar muy acogedor, limpio, bella propiedad
Xin
We saw sloths in the trail behind the hotel every day! Breakfast was delicious. Room was basic, didn't have a hair dryer.
Jack
Modern hotel units,set in the exotic tropical forest. Owner and staff incredibly kind,gracious and helpful
Richard
Loved the hotel Faro Arenal. The rooms were very clean. The breakfast was delicious. Check in and out were easy. The trail behind the hotel was great. We saw way more wildlife, anteater toucans lots of birds, than on the gjided mystico park trail. Highly recommend.
Loet
Place was great, staff was very friendly
Margaret
Beautiful grounds to walk around with wildlife to view and nice areas to relax and hang out. Close to downtown La Fortuna and walk-able if you are inclined. Staff also very helpful and friendly.
Nice room.
Nice room.
Susan
The location was good because we had a car . It was nice and quiet except for when it rained and the rain would hit the roof which was made out of tin so it was very very loud and hard to sleep the first night. It was a beautiful location and grounds. We wanted to swim but didn’t know the hours of the pools and it kept raining so it ended up to be fine . I wish there was a list of info of when you get into the room . Like a welcome letter with all the info. The main guy was nice and helpful but it’s nice to be informed better . The chef was great . They serve breakfast is included but they had dinner for a fee but it was cheap and yummy. Overall is was a great place to stay.
Antonio
Good room staff breakfast
Andrew L
We had a very nice stay. The breakfast
James
My wife, 21 year old daughter, her fried and I really enjoyed this place. Staff was super friendly, breakfast was not only convenient but delicious and included with the stay. We saw sloths, hummingbirds, toucans and lots of other birds right on the property. It’s located a little out of the main town but that added to the charm, being away from the hustle and bustle. We would definitely stay there again and highly recommend it.
troy
Staff was excellent. The location is away from the main drag and not really walkable but it’s a cool spot. Awesome Soda spot just around the corner. Our 3 night stay was good. Would recommend.
Craig
We loved the typical tico breakfast. We saw sloths and toucans on the property. Room was spacious and comfortable.
Paul
Awesome manager. Food . Excellent . Pura Vida
CESAR
Breakfast was great. We would stay there again.
leonid
There was no hot water in the shower and barely cold water as well.
In the middle of the night there was no one at the reception.
When we made check out, had to wait more than half hour until someone will come to the reception.
The hotel manager saw that I was upset from waiting and just was laughing at me.
Very poor service and attitude.
In the middle of the night there was no one at the reception.
When we made check out, had to wait more than half hour until someone will come to the reception.
The hotel manager saw that I was upset from waiting and just was laughing at me.
Very poor service and attitude.
Prem
Staff was great
kunal
Good breakfast nice staff. The room has water pressure issues and water from the shower has almost no pressure. Seems like they are trying to work it out. We only stayed for one night and had a good time.
Jason
A perfect hotel
A great place just outside of the city. Quiet, peaceful and right in the rainforest.
Kathleen
Great place, we only wish we would have spent more than one night there.
Charlene
The sound of the nature right next to you is just amazing , everything green ! The beautiful humming birds flying next to you teying to get the nectar is just an amazing experience.
Marcia
It was a quaint no frills hotel perfectly situated in a quiet area near the town on fortuno. Breakfast was delicious. We were a 6 person family and fit comfortably in their six person suite. Would come again. Thanks for a great stay. Loved all the beautiful flowers and hummingbirds in the area.
Bobby
It was a joy to stay two nights so near the volcano in such a beautiful place. The cabin was roomy, clean, and comfortable, the restaurant was excellent, and the grounds (including the \"nature walk\" in the jungle at the rear of the property) were spectacular. The owner and staff are great people too. I would recommend this place to anyone without hesitation.
April
Friendly, helpful staff! Great location next to chocolate tour and La Fortuna Waterfall. Great affordable option for a family!
Daniel
Great property, great service. Shower and toilet needed a little maintenance but other than that everything was perfecto!
Anjelica
Beautiful property with sloths and little Al king trail on site. Staff was very friendly and helpful and individual cabins kept the stay quiet and a natural setting. About 5 min drive to town and restaurants, etc.
MOHAMED
We stayed at the hotel faro arena and had a wonderful experience. The property owner was very friendly, and the entire property was exceptionally clean. The reception staff were welcoming and accommodating, making our stay even more pleasant. The value for the price we paid was excellent. I wish I had chosen to stay at Fatima Arenal instead of the Magic Mountain Hotel, and I will definitely stay here next time. Highly recommended!
Sujen
We arrived early and they were very accommodating. Everyone was nice and helpful. The hotel location is fairly close to the la fortuna waterfall . We didn’t have our own car but it was easy to get around using the taxi services. Nice and quiet environment with a path to explore and encounter wildlife. We saw sloths right on the property.
Venkataramana
Looks old can be enhanced to make it really nice. Needs some work to make it a good property.
Sandhya
Never go to this hotel
Matthew
Pros
-Staff was helpful recommending activities
-pretty jungle path at back of property
-Concenient location to town and reliable uber
Cons
-Electricity went out 3X first night we were there
-Toilet kept backing up and gurgled/bubbled all nt
-Staff was helpful recommending activities
-pretty jungle path at back of property
-Concenient location to town and reliable uber
Cons
-Electricity went out 3X first night we were there
-Toilet kept backing up and gurgled/bubbled all nt
yu jiao
Owner Mr.J is very friendly and helpful!
Victor
The staff was amazing. They even washed my clothes for $5. I saw a bunch of Toucans. Breakfast was delicious.
AROUN
Holy Nature Paradise
We saw many toucans and a sloth for the first time in Costa Rica! The view was stunning and the owner was pleasant and gave us tickets to the Baldi hot springs for a very good prices. There was a problem with a gutter and the smell bothered us because it was very strong poop smell on and off. We would still be willing to come back, lovely ambiance.
Sarah
The room was spacious and had everything we needed for our short stay. Breakfast had a great choice and was delicious. Staff were really helpful and friendly. We really loved our stay.
Kristi
Beautiful gardens.
Kara
This hotel was everything I was looking for and everything my family didn’t know they wanted until we got there! Amazing grounds. There was a trail through a beautiful forest full of everything tropical including tons of flowers, trees, plants and animals. We saw many sloths, toucans, crested Juan, cows and more. Woke up to a variety of birds chirping. Breakfast was included and good. Very friendly staff. One guy took me on a walk through the trail and taught me many things, I can’t remember his name (Avar maybe?) Good clean pool. Vegetable garden was fun, they are working on being fully farm to table one day. Probably 1.5 miles from lots of restaurants and 5-10 minutes from amazing La Fortuna Waterfall. The only downside was our toilet had some problems but I’m sure staff can get that fixed. They were readily available to help if needed.
We will definitely stay here again if we return to Costa Rica!
We will definitely stay here again if we return to Costa Rica!
Dick
Close to Volcano Staff was extraordinary, Very quiet. Saw 2 Toucans too
Faythe A
Amazing Resort and Cabins
Our stay was amazing! Beautiful cabin in the rainforest! I felt like I was emerged in the middle of the rainforest. The cabin was spacious, clean, AC worked well, water good and hot, toilet flushed with no problem, nice kitchen with small fridge, coffee pot, water pot and dishes.
The location is close to town, hot springs, waterfall and volcano. The free breakfast was absolutely amazing and the people serving it was very nice and helpful. The front desk clerk was professional, very nice and helped us a lot. The cabins sits in a very nice resort area with a swimming pool and wild life. We seen the sloth everyday with toucans.
I really enjoyed staying here. I felt right at home. Everything about this place was a five star and better. Plus the price was even better.
The location is close to town, hot springs, waterfall and volcano. The free breakfast was absolutely amazing and the people serving it was very nice and helpful. The front desk clerk was professional, very nice and helped us a lot. The cabins sits in a very nice resort area with a swimming pool and wild life. We seen the sloth everyday with toucans.
I really enjoyed staying here. I felt right at home. Everything about this place was a five star and better. Plus the price was even better.
Kimberly
Servicio muy excelente. El personal es súper amable y el desayuno que viene incluido está muy delicioso.
Larry
Nice off road property with A/C. Nice owners, their is a Sloth that hangs out up in on of the trees. Free Breakfast was cooked for you while you had your coffee. Very Nice
kaymarie
Place is very nice and much needed privacy having your own building
Cale
I nice getaway nearby La Fortuna set in nature
John
This is a very nice and quaint hotel. Very convenient to everything that you would want to do in the area. Lots of activities. The only thing that would’ve been nice would’ve been a small refrigerator in the room. Amazing pizza made in the restaurant.
Janet
We loved watching the birds on the feeders at breakfast. This was by no means a three star hotel. The owner was helpful, but the rooms were very basic- no hair dryer, no table, ( no fridge of course). The gardens around it were lovely, but the walk through them needed maintaining. Go for the birds not the luxuries!
Kirsten
Most of the staff were wonderful. The separate rooms were lovely, comfortable and private with little gardens and sitting areas outside each one. The pool is surrounded by concrete but a nice amenity that we certainly used! Breakfasts were very good. The owners let us stay later than checkout until our transportation arrived. It is located outside of town, which is lovely for the peacefulness, but requires a taxi to get anywhere.
Eugene
Unassuming area on a regular street. Small clean family hitel
Katie
We loved Hotel Faro Arenal! This was our favorite stay of our entire trip in Costa Rica. Upon arriving we were welcomed by the family who owns and runs the property, and shown around to its beauty. I traveled myself as a single mother with four children and felt very welcomed and safe. I hope to visit again one day.
Arthur
We loved the beautiful little cabin we stayed in. It was very spotless, quiet and private with beautiful gardens in front.
The staff is very helpful. There is a lovely little nature trail we explored while waiting for our room to be ready early. The gardener showed us many beautiful plants and pointed out the sleeping sloth and the favourite tree of the toucans. The breakfast was lovely and the birdfeeders!
The staff is very helpful. There is a lovely little nature trail we explored while waiting for our room to be ready early. The gardener showed us many beautiful plants and pointed out the sleeping sloth and the favourite tree of the toucans. The breakfast was lovely and the birdfeeders!
Paul
While my stay at this hotel was a decision that I made last minute, my stay, there was excellent, and I couldn’t be happier that I made the decision that I did. The accommodations were clean , and the staff was very polite. You definitely have the feeling here that you are amongst nature. Naturally beautiful, constantly the sounds of birds and other wildlife. As a matter of fact, there was a sloth on the property, at times, so close you could touch him, but I did not at the suggestion of the staff. A wonderful experience. I came to Costa Rica to be amongst nature and this location delivered. It was about a 5 to 10 minute drive to get to the Le Fortuna waterfall, another great experience. It was also a 5 to 10 minute drive to get to La Fortuna center of town where you can buy groceries or whatever needs you might have. my hotel room, a free upgrade offered me a coffee pot so I could enjoy a nice coffee first thing in the morning and a very spacious room. I would definitely enjoy this hotel in the future!
Thomas
Great stay
Ever and Javier were awesome. We enjoyed our time here and the staff made it all the more special. Our room was big and the surrounding area was beautiful. Thank you for kindness. We will be back!
Diana
We had a few issues during our stay here but the owner, Javier, did a great job trying to make things right.
We arrived to find out our room had been treated for extermination and the odor was still too strong. He offered us a room at a nearby hotel and an upgrade for the following night back at Faro Arenal.
The room nearby was very new - so new it did not have lamps - just overhead lighting - and the refrigerator had not even been plugged in; but it was very clean and the staff was wonderful.
Next day we return to Faro Arenal and got our upgraded casita, and during a particularly heavy wind and rain storm, had a small leak in the roof. But, it wasn't on the bed and when the storm ended so did the leak.
It was clean and I was able to use their laundry service. The breakfast was simple but tasty and we saw Arenal which was the point of the trip. Not sure I would book here again but it was sufficient for our short stay near La Fortuna.
We arrived to find out our room had been treated for extermination and the odor was still too strong. He offered us a room at a nearby hotel and an upgrade for the following night back at Faro Arenal.
The room nearby was very new - so new it did not have lamps - just overhead lighting - and the refrigerator had not even been plugged in; but it was very clean and the staff was wonderful.
Next day we return to Faro Arenal and got our upgraded casita, and during a particularly heavy wind and rain storm, had a small leak in the roof. But, it wasn't on the bed and when the storm ended so did the leak.
It was clean and I was able to use their laundry service. The breakfast was simple but tasty and we saw Arenal which was the point of the trip. Not sure I would book here again but it was sufficient for our short stay near La Fortuna.
Bill
The owners allowed us early access to our rooms saving us a lot of issues as we had no where else to go and 4 large bags. Staff was great, property was amazing with an excellent location in the jungle and direct access to walking paths filled with tons of gorgeous fauna, hummingbirds and toucans . I would stay here again and highly recommend for a eco friendly environment 8)
LeQuyen
I booked this last minute due to an emergency that required me to change my plan. I was in for a pleasant surprise. This is a beautiful hotel and conveniently located. We got to see a sloth and a large variety of birds on the property. The room was clean and comfortable. Will definitely come back.
Andriy
Needs renovation
Frank
Affordable, clean, super friendly staff. Sloth, Toucans and many cool birds on the property. Great breakfast. This place is the real deal!
Darrin
Owners are really nice and helpfull
Kristina
Loved staying in the cozy cabin, walking the trail on the property, and the breakfast was nice too.
Michael
Spacious clean room. Love the grounds and the swimming pool. Sloths onsite was a plus!
SUDIPTA
Excellent owner and great service by the staff at the hotel.
Pritesh
Excellent gardens in the property. Javier provided great service, he took care of us very well. All other staff members were very courteous. Good breakfast. Loved it.
Nicole
This place is so great for a nature lover! The owners are so kind and accommodating. I had such an amazing time here. As a bird photographer, I was in paradise! My dream was to photograph toucans in the wild, and the first morning after arriving, I got to see them! They also have an amazing spa service. They actually come to your cabin for your massage, or whatever service you get done. Highly recommend! I will definitely be staying here again!
Cindy
Had a wonderful stay at Hotel Faro Arenal. Javier and everyone at Faro Arenal were friendly, welcoming and helpful. Our room which was in a lovely stand alone building was beautifully decorated and comfortably set up. The restaurant served delicious food and the grounds were gorgeous and peaceful. Will definitely stay at Faro Arenal when in Costa Rica again!
Sabrina
Perfekter Aufenthalt
Fabelhaftes familiäres geführtes Hotel, sehr sauber, tolles Essen und sehr freundliche Mitarbeiter. Das Hotel hat einen sehr schönen Garten und ist ein super Ausgangspunkt für viele Unternehmungen in der Gegend.
Jacob
Great for Families & Birders/Photographers
This was a great stay in the Arenal area. From the property there is a view of the volcano. I also loved that they maintain a nice nature trail. We saw six sloths, including a mother and baby sloth in it. There were also tons of birds, including hummingbirds along the trail. They have bird feeders at their restaurant, so you get to see many birds while eating meals. We really enjoyed the included breakfast. This stay was perfect for our family of five and a great location for birders/photographers. This stay was a good value and located near La Fortuna and close to La Fortuna Waterfall.
Geisel
Un lugar familiar y ameno.. las instalaciones lo hacen sentir dentro de un ambiente tropical.. y el trato del personal definitivamente demuestra un gran calor humano.
Mark
This family owned operated local hotel is an excellent economical option in a breath taking location. The staff is super friendly and accommodating. The resident sloths were a pleasant surprise. There are trails on the property that give view of wildlife that surpass the local tourist traps. We had amazing views of the volcano and were entertained at breakfast with various, varieties of tropical birds. If you are looking for a \"value\" location this is the spot. If you desire the Ritz Carlton keeping shopping. This is an authentic Tico Costa Rica experience.
Pura Vida!
Pura Vida!
NAND
No refrigerator in the room and toilet flush is low pater pressure.
Aekang
We really liked this property and felt it was perfect for our needs. If you’re looking for a nice, clean place to stay with great breakfast look no further! I love that we had our own little villa and the property grounds were kept up really well. They had an awesome breakfast- 3 options- Costa Rican Typical, American Breakfast, and continental and all 3 were great- tasty and good portions. The family who owns the property is very nice and most importantly, our beds were comfortable (on the firm side), and the place was very clean. This is a no frills place so they didn’t have shampoo/conditioner but did have bar soap and hand soap which I think is fine given the price. Great value and we would definitely stay here again.
FLORENTINA
Manager was extremely welcoming and helpful.
Anna-Emilie
Very sweet staff and nice area!
JESSICA
This hotel has a very strategic location, not too far from town, not too far from major touristic spots. Supermarket and bakery are at walkable distance.
The pool in the hotel is a charm place to hang out at night right before bed, so relaxing.
The pool in the hotel is a charm place to hang out at night right before bed, so relaxing.
Jeffrey
Nice breakfast. Friendly and helpful staff. Beautiful property. Would gladly stay again.
Natalya
Great place in La Fortuna
Great family owned hotel. Clean, comfortable, centrally located. Amazing property that is well maintained and cared for. The staff is super friendly and helpful. Great atmosphere all around. Special thanks goes to Wilson, the property gardener who helped us spot a sloth! If you are in la Fortuna, this is a place to stay. Thank you, Joselyn, for hosting us.
Paty
100% YES
This place was at the foot of Arenal vocano. The owners, Who are family. Were very friendly and offered lots of suggestions. Each room is a separate cabaña and very cute. It is right at the foot of Arenal volcano. Nice pool. Breakfast was delicious. Walking paths. 3km or so to all the eateries and town.Would highly recommend it!!!
Ellie
We had a wonderful stay! The room was just as advertised, with good working air conditioning, hot water, delicious breakfast, and a resident sloth! We thoroughly enjoyed our stay and would come back!
We opted to do a day trip to los lagos for $18 each, which was also wonderful! There are many affordable sodas to eat at near this hotel, but a car is needed!
We opted to do a day trip to los lagos for $18 each, which was also wonderful! There are many affordable sodas to eat at near this hotel, but a car is needed!
Matthew
Faro did a great job with the accommodations. The staff was super friendly. They also have a sloth on property that tends to hang around.
Rajni
Kevin was so friendly when we checked in. He showed us to our room and told us about the mama and baby sloth that hangout on the property that we got to watch the next day. We also saw a toucan! There's a short walking trail at the back end of the hotel where we got to see a bunch of hummingbirds and where you get a great view of the Arenal volcano. Breakfast was included and cooked to order. The location of the hotel is great. It's a short drive to La Fortuna and to the springs. Would definitely stay there again. It was a great place if you are traveling on a budget.
Khoa
Hotel is in a remote area. It is very quiet. We love listening to the bird chirping in the morning. Also love that there are mama and baby sloth in their garden.
Premkumar
Cozy
Comfortable cottage . Nice surroundings
KATHY
Great view of the volcano. Beautiful plants and birds. Super staff. Economic place to stay for taking in the sites if you have a car or tours booked
Treavor
Hotel Faro Arenal was perfect for our family as we traveled with 4 kids to La Fortuna. The property was close to town, which was great for us as we shuttled between activities and nap time. The hosts/staff were super helpful and friendly - they gave us great recommendations for eating and on the first day they were quick to show us were to find a sloth in the back of their property! We loved spending the heat of the day in the pool, which was right out the door for us in our little cabin. The flora and birds on site were also great. We also looked forward to breakfast everyday and they offered us something for everyone. We'd definitely stay again!
Brent
Great Time
Great place! I would stay again. Sloths on the walking trail
Yolaisy
Cozy place with amazing views. You'll be in direct contact with nature. The rooms are big and clean in all aspects. I love that the rooms are separate, like a small villa. I felt safe and welcomed. From my personal experience , I’ll rather stay here than in a “VIP” resort. You can still explore the area, which is very close to La Fortuna waterfall, hot springs, and other recreations where you just pay for a day pass. It's definitely a five-star experience.
Jeremy
Staff were great.
Location & surroundings
hotel faro arenal
Del Súper Cristian Nº 4, Continuar 1 km, La Fortuna, Costa Rica
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