Name: Hotel Sierra Arenal
Address: Fortuna De San Carlos 300m, La Fortuna, CR

8/10

Excellent

27 Mar 2026

theodore

Highlight is small cool off pool and lush garden area. Kitchen and cleaning staff were friendly and somewhat accommodating. Breakfast was good but not great. Located in town so you can walk to shopping, dining and a nice city park. Parking at the hotel is a tight fit.

Friends_and_family Friends

4/10

Poor

03 Mar 2026

Chase

The amenities here are quite limited. No fridge, no microwave, no closets, no hooks, no desk, no chair, the one person desk staff was often not at their post. Breakfast is quite limited to two dishes of scrambled eggs.

Partner

8/10

Excellent

19 Feb 2026

Michael

Rooms were clean, staff were great, and fresh cooked breakfast every morning

Partner

10/10

Exceptional

04 Feb 2026

ron

The staff were all very helpful and committed to providing great service. Heidel was especially kind. The location was great for our needs.

Leisure Partner

6/10

Pleasant

30 Nov 2025

Jeremiah

Very pushy from the start did not give clear instructions on things kept on trying to push to sell me something

Self

10/10

Exceptional

12 May 2025

Linda

It was perfect for our adventure!

Leisure Friends

8/10

Excellent

31 Mar 2025

Blair

Value for Money

Very conveniently located in La Fortuna. This is a moderate hotel that is on the pick-up route for tours or, if you're driving, is relatively close to major attractions. Staff were very friendly and a shoutout to the breakfast staff who served us earlier than the posted times two days in a row! The rooms are small and our bed was a bit too hard but that's a small issue. Plenty of food options within walking distance.

Partner

6/10

Pleasant

24 Feb 2025

tyson

Not very good for the price. Very loud street traffic all night.

Leisure Self

6/10

Pleasant

19 Jul 2024

Hugo

Enough for the price

Leisure Family

8/10

Excellent

15 Mar 2024

Camille

Great value. The staff was amazing, super friendly and helpful. They cooked personalized breakfast for each guest in the morning. The room itself was okay (stayed in a standard room). Walking distance to the grocery store, restaurants, and the Sloth Tour. Can’t forget about Bruno, the hotel’s French Bulldog was super cute!

Leisure Family_with_children

10/10

Exceptional

04 Jan 2024

Carolyn

Friendly staff, nice room, and great amenities!

Leisure Partner

2/10

Poor

01 Dec 2023

Heidi

If you are looking for peace and quiet in La Fortuna this hotel isn’t it!
I really didn’t want to give this hotel such a low rating however my last day there broke the camels back. I am well travelled, I can overlook a lot of things. The old and tired decor however the rooms are clean. The staff are friendly and helpful . The hotels small pool area is well kept. The breakfast is good. The room has the bare basics, towels and soap. There are no drinking glasses in the room. There is no hot water for taking showers, you might get lucky with lukewarm at best( last day) otherwise expect cold water. The mirror vanity combo strategically placed over the sink provides for some fun attempting to brushing your teeth. Wifi is a hit or miss. Room card key or door deprogrammed a few times locking me out of the room. All minor inconveniences. What was so bad about this hotel to receive this poor rating you ask…..there is a bar a block down the road that starts blasting (and I mean blasting) its music at decimals that would break ones eardrums. Wednesday to Sunday From 1 pm to 2:30 am.
The bass and sound level of the music is like you are sitting right there however you are a block away. Even ear plugs failed it was that loud.
The hotel doesn’t inform you of this detail up front and then minimizes it in an email after you book their non refundable room.
So if you are looking for party central and love loud music through the day and into the early morning hours this is your place !

Leisure Self

8/10

Excellent

14 Jul 2023

Verified traveler

A Solid Experience

The staff were friendly and the room was clean. The location was excellent for all of our activities and just a short walk from lots of restaurants and shops. The traditional breakfast was delicious. The only issue was the hot water, which kept cutting out in the middle of the shower. Otherwise, it was a very good experience.

Friends_and_family Family

10/10

Exceptional

07 Jul 2023

Sheena

A perfect hotel to explore Arenal area

Simple, family run. Really great

Self

10/10

Exceptional

19 Mar 2023

David

Nice property with simple rooms close to La Fortuna centre. The room balcony had a volcano view. Reception staff very helpful and friendly. It's right next to a Sloth walk, which made it very easy to get there for the 8.00am start!

Leisure Family

6/10

Pleasant

18 Apr 2022

Aleya

This is just on the outskirts of town, close enough to walk to everything but far enough that you’re not right in the middle of everything. The hotel is basic, a little run down and old fashioned (decor-wise) but it’s extremely clean and the pool area is quite lovely for a small space. The breakfast is good. This worked for us since we were not there much, except to sleep.

Leisure Family_with_children

10/10

Exceptional

20 Jan 2026

Lourdes

Súper limpio¡ el hotel el personal de 10-10 , desayuno diario incluido , cuartos muy limpios , muy amables Hairo el encargado muy bueno !!!!

10/10

Exceptional

01 Apr 2024

Ana M.

Me encantó todo .. la.alberca en especial y camas cómodos

Leisure Family