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Hotel Eco Arenal

Northern Mountain Zone / Arenal · Costa Rica

2 kilometers North from Banco NacionalView location

8.8/10Excellent187 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort7.6/107.6
Condition8.6/108.6
Location7.8/107.8
Neighborhood8.2/108.2
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Eco Arenal

The Mountain Hotel in La Fortuna, Costa Rica, offers comfortable rooms featuring two beds, a minibar, air conditioning, hot water, and five-channel satellite TV. Guests can relax and unwind amidst lush nature, surrounded by tranquil sounds and privacy.

The hotel features a temperature-controlled pool for both children and adults, along with green areas, recreation fields, a nearby river, and access to Fortuna's mountain activities.

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When you stay at Eco Arenal Hotel in La Fortuna, you'll be on the riverwalk, within a 10-minute drive of Baldi Hot Springs and Los Lagos Hot Springs. This hotel is 8.6 mi (13.8 km) from Tabacon Hot Springs and 8.8 mi (14.1 km) from Arenal Volcano National Park.

Make yourself at home in one of the 70 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include safes, and housekeeping is provided daily.

Featured amenities include multilingual staff, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Special Instructions
    The front desk is open daily from 6:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    English

    French

    Spanish

Nearby attractions

La Fortuna Park 1.9 km / 1.2 mi
El Salto Fortuna River 3.7 km / 2.3 mi
Arenal Adventure World 3.9 km / 2.4 mi
Costa Rica Chocolate Tour 4.6 km / 2.9 mi
Ecoglide Arenal Park 6.4 km / 4 mi
Baldi Hot Springs 7.1 km / 4.4 mi
Kalambu Hot Springs 7.3 km / 4.5 mi
Paradise Hot Springs 7.3 km / 4.5 mi
Ecotermales Fortuna 7.4 km / 4.6 mi
Children's Eternal Rainforest 7.5 km / 4.7 mi
La Fortuna Waterfall 7.9 km / 4.9 mi
Los Lagos Hot Springs 8.1 km / 5 mi
Termales Los Laureles 8.8 km / 5.4 mi
Natura Eco Park 9.7 km / 6 mi
Go Adventure Park 9.7 km / 6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 70
  • Number of floors (main building): 1
  • Number of floors (annexe): 2
  • Single rooms: 12
  • Double rooms: 12
  • Bungalows: 12
  • Accessible rooms: 1
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
Show 29 more facilities & services
  • Maestro
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Laundry service
  • Launderette
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Garden
  • Terrace
  • Bicycle storage
  • Non-smoking area
  • Smoking area
  • Air conditioning in Restaurant
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungers
  • Children playground
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
  • Basketball
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Eco Arenal

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Eco Arenal

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Eco Arenal

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Eco Arenal

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Eco Arenal

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Eco Arenal

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Eco Arenal

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Eco Arenal

8.8
Excellent
187 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
7.6 /10
Condition
8.6 /10
Location
7.8 /10
Neighborhood
8.2 /10
Amenities
9.0 /10
75 reviews shown
10/10
Exceptional
01 Jul 2026
Brandon
Absolutely loved this hotel. The grounds are beautiful. We saw monkeys in the tree while swimming in the pool. The room was modern and spacious. Perfect design for families. The breakfast was delicious and had options for my daughter who has celiac disease. The manager was so friendly and helpful.
Family_with_children
10/10
Exceptional
07 Jun 2026
Josue
Clean room and property. Very peaceful and quiet. Close to most attractions. Everyone was hospitable and friendly.
Only suggestion would be to improve the breakfast setup. The spread was great, but several food items, especially fruits, were uncovered and there were fruit flies all over them. Overall, a beautiful place!
Partner
10/10
Exceptional
01 Jun 2026
Gissella Yamily
Excelente atención personalizada.
Partner
10/10
Exceptional
31 May 2026
Gisel
We loved our stay. Staff is very helpful and courteous.
Family
10/10
Exceptional
26 May 2026
Liset
Breakfast was included and it was perfect for starting the day early before our planned activities! The room was well cleaned and the air conditioning worked perfectly. Location was perfect and peaceful, only a 3 minute drive to the central area of la Fortuna!
Family
8/10
Excellent
05 May 2026
Jose
Quite place the breakfast was good and the staff quite nice
Friends_and_family Family
10/10
Exceptional
26 Apr 2026
Robert
Great breakfast
Partner
10/10
Exceptional
19 Apr 2026
Lisa
Clearn room in very new condition. Loved it with air conditioning for the hot day. Breakfast was fine. Located away from the bustling Fortuna town center is also a plus.
Friends_and_family Family
10/10
Exceptional
10 Apr 2026
hirenkumar
The location is excellent, offering a clean and modern room, and a superb breakfast with a wide array of choices. The staff provided exceptional service, demonstrating both friendliness and helpfulness. Its proximity to downtown is convenient, yet it is sufficiently removed to provide a sense of natural tranquility.
Family_with_children
10/10
Exceptional
10 Apr 2026
Anitha
Beautiful hotel
Family_with_children
10/10
Exceptional
04 Apr 2026
Kathleen
The stay at Eco Arenal very pleasant and beautiful. The grounds are well kept with lovely local flowers and plants. The location is perfect, out of the hustle and bustle of town, but only a few minute drive to get to everything around. Would recommend staying here.
Friends
10/10
Exceptional
28 Mar 2026
Renee
Clean room excellent staff nice pool
Family_with_children
10/10
Exceptional
22 Mar 2026
Larry
Room was fresh and clean. The grounds were beautiful. Close enough to walk to Fortuna but tucked away in a calm, tranquil area. Breakfasts were great, staff were attentive. Would stay again.
Family_with_children
10/10
Exceptional
18 Mar 2026
Samir
Yes parking was safe and lots of space for parking .. and air conditioner was working well
10/10
Exceptional
15 Mar 2026
Christopher
We enjoyed our stay here. Good price. Staff was great. Very easy check in. Good location on outskirts of town but close to town. If you are in to birds there are a LOT here. Breakfast was good. Rooms were clean and good sized. Plenty of parking. WiFi was fast and easy to connect.
The things to make note of, and this is common across most hotels in Costa Rica, is the bathroom situation. You can not flush anything. So be aware of this when visiting. The only thing we found odd and only inconvenience was the shower. It is in the room, not in the bathroom, and has a see thru glass door. This is fine if you are a traveling couple but we were a traveling family. The weather was amazing our whole trip so we just hung out by the pool while someone was using the shower. We will be making a few more trips to the area and will definitely consider staying here again.
Family_with_children
10/10
Exceptional
12 Mar 2026
Gilles
Bel endroit et très propre.
10/10
Exceptional
18 Feb 2026
Eduardo
Great place!
8/10
Excellent
06 Feb 2026
Shauna
My favorite thing was the birds at breakfast. They feed them so there were a lot of beautiful birds to watch. The breakfast was sparce as they ran out of a lot of things due to a big crowd. The room was fine although we had to park in a muddy parking lot.
Leisure Family
10/10
Exceptional
09 Jan 2026
Scott
Yes the room was amazing and the staff as well
10/10
Exceptional
05 Jan 2026
Luz A
Excellent facility! Room very clean, staff very nice.
Love the gardens, fill of flowers and birds. Great for photographers
6/10
Pleasant
01 Jan 2026
Muzaffar
The breakfast menu was the same every day, which became repetitive. Housekeeping replaced our towels with ones that had visible stains, which was disappointing. There was no telephone in the room to contact the front desk, and we noticed a few ants in the room. Additionally, all TV channels were in Spanish—having some English options would have been appreciated.

On a positive note, the front desk staff was very friendly and welcoming.
Leisure Family
10/10
Exceptional
28 Dec 2025
Marina
We had such a great experience at Eco Arenal. We stayed for 5 nights as a family with three kids and it was perfect. The room was very clean, shower was very modern, beds were comfortable, and we never got tired of the many options available at the daily breakfast. The hotel is an oasis, just close enough to bustle of La Fortuna and all the activities but remote enough where you wake up to the sounds of the monkeys and can see plethora of birds flying around.
Friends_and_family Family
10/10
Exceptional
28 Dec 2025
yulia

The hotel is lovely! Considering it’s a two star hotel - the amenities, breakfast, territory, staff are great. The owner is welcoming and attentive to any requests. We stayed with two kids for five nights. It wasn’t the most comfortable bed. Overall it was a great stay and perfect location away from busy area so you feel in nature, but short drive ( 5 min) to downtown La Fortuna.
Friends_and_family Family
10/10
Exceptional
23 Dec 2025
John
Spotless, high-ceiling rooms. I loved the layout of the venue, the gardens and the location- not right downtown. The staff were excellent, especially the front desk/ do it all superstar, didn't get her name but she agreed, Thailand next. At one point I thought some ones dogs were waking me up from a much needed nap however was just the howling monkeys. Highly recommend.
Leisure Self
10/10
Exceptional
21 Dec 2025
Vadim
Amazing place! Staff are great. Breakfast is ok. Highly recommend this hotel to stay. Rooms are fresh and new. Feels very comfortable spacious and great view from patio
Friends_and_family Family
10/10
Exceptional
20 Dec 2025
Charles
Loved everything about our stay. The cabin was perfect for
Hearing howler monkeys at 4:00am. Birding tour with JP was outstanding. Staff were all helpful. Meals were delicious and loved all the birds at the feeders while we ate breakfast. Missed it the minute we drove away!
Leisure Family
2/10
Poor
19 Dec 2025
Benjamin
Horrible
10/10
Exceptional
17 Dec 2025
Ceyhun
Good location, clean and updated rooms. Nice pool.
Leisure Partner
10/10
Exceptional
17 Dec 2025
Jorge
Great breakfast! The hotel is located right outside La Fortuna; 5 minutes drive from downtown but
10/10
Exceptional
07 Dec 2025
Marie-Claire
Very Kind people, the bed was not so confortable but balance super!
Partner
10/10
Exceptional
11 Aug 2025
Ryan
The staff was extremely helpful and very friendly. The breakfast was delicious and the hotel rooms themselves were clean and comfortable.
10/10
Exceptional
10 Aug 2025
Dora
Just a few minutes away from the downtown of La Fortuna. Excellent breakfast. If you are looking for something simple yet
6/10
Pleasant
02 Jul 2025
Harvest
Nice hotel for the few days we were there. A little sterile vibes, but the staff was so awesome and made it a very welcoming trip.
Leisure Partner
10/10
Exceptional
18 Jun 2025
candice
The owner was amazing and takes pride in what she has accomplished with this facility and it shows. Balcony views allowed us to hear and be submerged with nature itself with howler monkeys close enough and can be heard morning and night. Excursions and restaurants are close by and made it convenient.
Leisure Family
8/10
Excellent
23 Apr 2025
Sharon
Loved hearing all the animals and rainforest sounds.
Leisure Family
10/10
Exceptional
21 Apr 2025
Joshua
Good room and breakfast with a awesome price.
Leisure Partner
10/10
Exceptional
17 Apr 2025
Aubrey
It definitely fits the eco designation as the plants and trees are beautiful and the birds are numerous.

The only slight disappointment was the bed being very soft. I still slept very well.

We will stay here again when we come back to the area.
Leisure Family
8/10
Excellent
28 Feb 2025
ROn
Nice rooms, quiet, comfortable. Pool cleanlines questionable upon arrival. Cleaned the next morning
Leisure Family_with_children
10/10
Exceptional
24 Feb 2025
Min

Family Experience in Paradise

We were warmly welcomed and treated with utmost courtesy and professionalism in this unique and beautiful resort. We were a family of 4 and stayed for 3 nights in Feb 2025. The resort was like a garden itself, very cozy and homely and also very safe and secure. This is the best place to stay, where downtown and even many tourist activities are only 1km away. There are several restaurants within walking distance. Management is super nice and helpful. They scheduled all our tours and even our daughter received a surprise birthday present for her birthday! Breakfast is really good with local specialties that my entire family loved. Would really recommend for all to stay here!
Friends_and_family Family
10/10
Exceptional
19 Jan 2025
Leigh
This is a lovely hotel just outside La Fortuna. A rushing river runs behind the property and the grounds are filled with interesting birds. The room was brand new and the breakfast was good. You pretty much need a car to get to town for dinner or anything else, but the tour companies will come to get you for the various adventures. The only restaurant nearby was Mary's BBQ and we had a bad meal and rude customer service there. Read the reviews before you have anything more than a drink there.
Leisure Friends
10/10
Exceptional
15 Jan 2025
Gail
The hotel is well maintained nestled within beautiful vegetation. The staff are super attentive, helpfull and friendly. Breakfast was delicious and we enjoyed observing the birds eating the fruit set for them. Carlos was super informative, helpful, friendly and professional.
Leisure Family
10/10
Exceptional
08 Jan 2025
Gustavo
Nice place
Leisure Family
10/10
Exceptional
06 Jan 2025
Don
Pleasant surroundings; excellent breakfast; nice room; good shower; friendly staff
10/10
Exceptional
02 Jan 2025
Erick
Extremely helpful and friendly staff. Nice and clean room. Beautiful compound. Would definitely stay there again.
Leisure Family
10/10
Exceptional
01 Jan 2025
Jeremy

Five stars

Eco Arsenal Hotel-- I would highly recommend this hotel. Front desk customer service was excellent and staff was very friendly as well. The grounds were beautiful and well kept up. Lots of birds and squirrels. Even seen a monkeys in the trees early in the morning.The room was very clean with modern anemities. The mattress were nice and firm, NOT old and lumpy.
Friends_and_family Friends
10/10
Exceptional
01 Jan 2025
Katrina

Great place for a few nights in La Fortuna

Great place to stay for a few nights in La Fortuna. Hotel is 3-star, so wasn't expecting the Ritz... rooms were clean, everything worked as advertised, breakfast was good. Location was great - we liked that it wasn't directly downtown (we had a car) so it was nice and quiet. Would stay again if back in La Fortuna.
Partner
8/10
Excellent
30 Dec 2024
Nisha
Loved the river creek views- very peaceful. The breakfast and coffee needs improvement. Property is very nice but few upgrades needed like shower pressure and bedding.
Leisure Family
6/10
Pleasant
29 Dec 2024
Verified traveler
Bathroom alcove had with no privacy from sleeping area, more like an open stall in a public bathroom. There was mold on the walls of the bathroom alcove. Massive problem with flies and uncovered food at breakfast, they need fans or something in the eating area. Generally, well situated yet quiet. Friendly iguana by the pool.
Friends_and_family Family
10/10
Exceptional
29 Dec 2024
Kendrick

Great place to stay in la fortuna

Great service very friendly and 6 mins from la fortuna. Good pickup spot for tours. They have a fantastic breakfast and a BBQ place across the street. Amazing ac in room will full cable service. Beds are between hard and soft but very quite at night. Right next to a small creek and tons of wildlife all around
Partner
10/10
Exceptional
26 Dec 2024
Morgan
Nice staff. Convenient location. Great view of Arenal!
10/10
Exceptional
03 Apr 2024
Patricia
10/10 The staff was friendly. Rooms were clean and ready by 3pm and the breakfast is awesome! Will be back
Leisure
4/10
Poor
22 Mar 2024
Debbie

Disappointed with Eco Arenal Hotel

We were quite disappointed with the accommodations. The rooms were old and had a musty odor. There was quite a bit of mold and mildew on the ceiling of the bathrooms.
The breakfast was okay and there was a beautiful view of the volcano from the dining area.
Friends_and_family Family
10/10
Exceptional
06 Mar 2024
Matt
We loved our recent stay at the Eco Arenal Hotel. The room was clean with a patio overlooking the creek and jungle. We walked the beautiful grounds and gardens every night and admired the hummingbirds and flowers. We could hear howler monkeys in the distance, but never saw them. The breakfast included everything from local foods to pancakes. The staff was very helpful, friendly, and attentive. The restaurant across the street (Mary's) was also excellent for dinner. I highly recommend this hotel.
Leisure Partner
8/10
Excellent
07 Feb 2024
Balchandra
Access lot of potholes. But loved proof birds and garden.
Leisure Self
10/10
Exceptional
06 Jan 2024
Maria
It has a family feeling! Friendly staff, the facilities are simple and eco friendly, and you feel connected with nature.
Leisure Friends
10/10
Exceptional
03 Jan 2024
Akshay
clean rooms, good breakfast, friendly recepionist
Leisure Family
6/10
Pleasant
25 Dec 2023
Jason
We were on a family vacation and stayed there for 3 nights. When we check in, they first gave us a wrong type of room then our booking. That room was on a two-story building. The room was dark, and smelt moldy. We went back to the reception, they switched us to a different room which has the correct bed settings as we booked, but this time they only had 2 sets of towels and even bed blankets for our family of 3. Again, we went back to the reception and they fixed the problem. Hotel room is comfortable. Bathroom setup is a little weird. There is no room to leave your luggage open, so you always have to put it on bed, open and get your stuff and then close and put away. Breakfast is okay, same stuff every day. The smoke bbq restaurant across street is a good place to get lunch or dinner.
Friends_and_family Family
10/10
Exceptional
18 Dec 2023
Collin
Loved Eco Arenal and all the staff. Laura was awesome, lots of information and very accomodating. We stayed in the newer building so everything was clean tidy and comfortable. The birds that visited were unbelievable, better than the hikes in the area in our experience. I would definitely recommend this hotel for a nice quiet relaxing stay while still being close to town for restaurants and shopping.
Leisure Partner
2/10
Poor
04 Apr 2023
indira
This property has a lot of baby roaches, it’s is dirty. So many bugs all over the room. Terrible customer service. Room is dirty.
Leisure Family
10/10
Exceptional
16 Apr 2022
Osmar
Great place
Leisure Partner
10/10
Exceptional
27 Mar 2022
Katie
Wonderful staff and great location!
10/10
Exceptional
28 Feb 2020
Verified traveler
The staff was friendly and helpful. The property was clean. The breakfast was very good. And the best part was the vote of the volcano from the hotel and the howler monkeys that played in the trees.
Leisure Friends
10/10
Exceptional
26 Feb 2020
Verified traveler
Nature all around!!! Close to the city and yet so calm , an oasis
Leisure Family_with_children
10/10
Exceptional
02 Feb 2020
Franko
Good location and beautiful place
Very nice staff, excellent breakfast. I want come back next time..
Friends_and_family Family
10/10
Exceptional
30 Dec 2019
Julie
Lovely people! Superb service. Delicious breakfast. Rooms were clean and roomy. Soap wasn’t great but other than that, perfection! Don Olivo chocolate tour down the road was so fun!
Leisure Family
6/10
Pleasant
29 Dec 2019
Shah
Over all good one day they didn’t do room
No more.
Leisure Family
4/10
Poor
07 Jan 2019
Family
This place (the rooms we got) had zero amenities except hand soap, bugs were in the room, room was not cleaned one day, their is a kitchen with nothing provided including a coffee pot but no coffee. The worst was the shower. I took tap water out from the tap with a cup and poured it on my body. We did not complain because we are not picky when we are in a different country where we don't speak the language. Breakfast was excellent. The overall property is beautiful. The front desk lady got mad at my husband because he got upset (raised voice, no use of bad language) that we left 45 minutes after check out from our room and needed to pay more. She was just doing her job and called the owner who was nice to say not to charge extra. But the lady was so vengeful that she didn't let us warm up our pizza in the kitchen and shut off the water in the reception building so we couldn't wash our hands or use the toilet. She turned it back on at 2 pm before her shift ended.
Very upset with Orbitz for misguiding me into paying full price upfront with no refund to cancel, and charging me a price that a nice resort was charging in that town. Based on the price, I thought it would be a fantastic place. Some rooms were renovated but our rooms were so old that the tiles in bathroom were cracked and they ran out of tiles so part of it was exposed cement. I paid multiple hundred dollars per day per room due to being misguided by Orbitz reviews.
8/10
Excellent
21 Mar 2018
Abby H.

Convenient, quiet location with amazing volcano view

This hotel is about a kilometer or so outside of La Fortuna, set in a lovely garden in the countryside. It is convenient to so many activities like hiking, swimming in La Fortuna waterfall, tours of chocolate and coffee plantations, amazing hot spring spas, and adventure activities such as whitewater rafting and zip-lining. The hotel itself is very basic--no luxuries or frills--but completely adequate. There is an open-air restaurant on the property, and it is quiet and peaceful, as contrasted with the noisy atmosphere in downtown La Fortuna.
10/10
Exceptional
28 Dec 2017
william
Great location......close to town .......friendly helpful staff
8/10
Excellent
03 Jan 2017
Verified traveler
We enjoyed our stay. The staff was accommodating and pleasant.
2/10
Poor
26 Dec 2016
Kim

Checked out within an hour

Very old, run down, mold on outside and inside walls, threadbare linens, two bugs in bed, ants in the kitchen, no towels in bathroom, oniy closet is in the bathroom, fire ants biting as we unloaded and then loaded the car, no wifi except in the office. Asked to cancel our 4 nights or at least the following 3 and clerk said too late! No money returned, You might as well camp--it would be easier breathing without the mold.
10/10
Exceptional
25 Nov 2016
Verified traveler

Lovely property and amazing staff

My bf and I stayed here for 3 days and had an amazing time. The staff where unbelievably helpful and friendly. The hotel is a little off of town but it was approx 3$ cab , so nice and easy, plus I liked the privacy . There's also a papaya plantation near by if you go exploring a bit. The farmer on the property told us we could walk around which was so nice. Over all really enjoyed my experience would definitely stay here again.
10/10
Exceptional
16 Aug 2016
Happy customer

Nice hotel, very clean, friendly and helpful staff

We love the environment, flower, birds, monkeys and the small river. The swimming pool is nice. The breakfast building facing the volcano is a nice touch. We had a car so we didn't mind the 1km drive to town.
8/10
Excellent
27 Feb 2016
Nikki

basic room, great service, nice location.

my friend and i stayed here for several nights. the hotel is set back about half a mile outside of town, which makes it nice and quiet. the workers are extremely friendly and helpful. we really appreciated all of the travel advice. the free breakfast was tasty, and again, the servers are super nice.
be aware that the rooms are more like nice cabins at a campground though, in the sense that the room is very basic and no frills. i was expecting something more and was initially taken aback by the starkness of the room, but it made for a good place to sleep after sightseeing all day. there's a/c, a shower with good water pressure, and a fridge, but it is not really the sort of room that you'd want to hang out for a while in. actually, that might be its strong suit, since it ensures you go out and about as much as possible while you're on vacation. also, the wifi can only be accessed at the reception area.
Family
6/10
Pleasant
08 Jan 2016
Joseph W.

JUST OKAY

The room was not what we paid for! Our room was supposed to have two double beds. The a/c had not been put on and when we arrived after driving 3 hours we got to our room to find it like a sauna. This at 8pm was not pleasant. Secondly the walls have large gaps around the A/C and front door which waste all the cool air. There is no place to put your clothes. No closet or dresser! The toilet didn't work too well, and you have to put toilet paper in a waste bin. The TV was not receiving a signal and no one could help us with that. After two days I figured out that it was a tree branch in the way, no big deal. . but there was no one who was of any real help. The town has little in the way of entertainment and it's dark at 5:30 La Fortuna is NOT a family town after dark.It is nice to visit and do the hikes and take in the scenery. A TV would have been helpful. Diego was very helpful at the front desk but he was only there the first two days. After that the front staff was of little assistance. The gardens are gorgeous and maintained with extreme care. The grounds are lovely and teaming with wildlife. Cleaning staff were very nice and kept our room tidy. Kitchen staff were very pleasant and the food was appreciated! We've been to Costa Rica before this trip and our experience helped us this trip. Driving here is dangerous and requires patience and skilled driving. Every excursion from Fortuna takes hours to get to. The town itself has only one decent adult night spot
Family

Location & surroundings

Hotel Eco Arenal
2 kilometers North from Banco Nacional, La Fortuna Costa Rica, Costa Rica

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Hotel Eco Arenal

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