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Arenal Xilopalo
Northern Mountain Zone / Arenal · Costa Rica
Calle 478 La Fortuna Alajuela 21007View location
9.2/10Excellent149 Reviews
Cleanliness9.2/10 9.2
Service9.8/10 9.8
Comfort8.6/10 8.6
Condition8.4/10 8.4
Neighborhood9.2/10 9.2
Amenities8.6/10 8.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Arenal Xilopalo
With a stay at Arenal Xilopalo, you'll be centrally located in La Fortuna, within a 10-minute drive of La Fortuna Waterfall and Kalambu Hot Springs. This hotel is 7. 4 mi (11. 9 km) from Arenal Volcano National Park and 4. 8 mi (7. 7 km) from Arenal Volcano.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services and a reception hall. Featured amenities include a computer station and luggage storage.
A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite. Make yourself at home in one of the 9 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private patios.
Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
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With a stay at Arenal Xilopalo, you'll be centrally located in La Fortuna, within a 10-minute drive of Baldi Hot Springs and Los Lagos Hot Springs. This hotel is 7.4 mi (11.9 km) from Arenal Volcano National Park and 7.3 mi (11.8 km) from Tabacon Hot Springs.
Make yourself at home in one of the 9 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Featured amenities include a computer station and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Concierge
Entertainment
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
10:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No elevators
Cash deposit required
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
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Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Airport shuttle fee: USD 50 per person (one-way)
- Airport shuttle fee per child: USD 35 (one-way), (up to 6 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
La Fortuna Park
0.5 km / 0.3 mi
El Salto Fortuna River
2.1 km / 1.3 mi
Arenal Adventure World
2.2 km / 1.4 mi
Costa Rica Chocolate Tour
3 km / 1.8 mi
Ecoglide Arenal Park
4.3 km / 2.7 mi
Baldi Hot Springs
4.8 km / 3 mi
Kalambu Hot Springs
5 km / 3.1 mi
Paradise Hot Springs
5 km / 3.1 mi
Ecotermales Fortuna
5.2 km / 3.2 mi
La Fortuna Waterfall
5.7 km / 3.5 mi
Children's Eternal Rainforest
5.7 km / 3.6 mi
Los Lagos Hot Springs
5.8 km / 3.6 mi
Termales Los Laureles
6.5 km / 4 mi
Natura Eco Park
7.3 km / 4.5 mi
Go Adventure Park
7.4 km / 4.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 9
- hotel
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Garden
- Concierge
- Luggage room
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityArenal Xilopalo
APARTMENT WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityArenal Xilopalo
DOUBLE SUPERIOR TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityArenal Xilopalo
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Arenal Xilopalo
75
reviews shown
Lourdes
Un lugar un especial rodeado de naturaleza, el personal es amable , la vista al volcán arenal única y los desayunos riquísimos
Piero
Nice location away from the hubbub of the main road but with easy walking distance of shops and eateries. Good WiFi and decent AC makes for a comfortable stay, but they are very stingy with towels and toilet paper and the florescent lighting in the room makes you feel like you’re on the factory floor. The pool was dingy and uninviting, although, granted, it’s rainy season and perhaps the staff didn’t expect it to be in heavy demand. Not good value at all for the price, but will do in a pinch.
Heather L
The property was really, really pretty and conveniently located - just a short walk to the restaurants and shops.
The rooms were decorated in a lovely way. Nice that they included a coffee machine and coffee, A small fridge, and two very large skinks.
The staff was so very friendly, very sincere and helpful. The restaurant had outstanding food for reasonable prices, and a wonderful view. Thanks to the front desk staff, we saw two yellow-throated toucans right in front of the hotel !!
The sloth tour with Armando, scheduled through the hotel, was a really impressive at the high # of animals we saw in 2 hours.
The rooms were decorated in a lovely way. Nice that they included a coffee machine and coffee, A small fridge, and two very large skinks.
The staff was so very friendly, very sincere and helpful. The restaurant had outstanding food for reasonable prices, and a wonderful view. Thanks to the front desk staff, we saw two yellow-throated toucans right in front of the hotel !!
The sloth tour with Armando, scheduled through the hotel, was a really impressive at the high # of animals we saw in 2 hours.
Yasmine
Cet hôtel, niché en bordure de la forêt et à l’écart de l’agitation, a été un véritable coup de cœur. L’environnement est paisible et immersif, avec de nombreux oiseaux et animaux qui visitent régulièrement les lieux.
L’espace piscine est un petit havre de paix, accompagné d’une agréable terrasse avec sofas, hamacs et tables donnant sur un étang où l’on peut observer la faune locale.
Les chambres sont très spacieuses, confortables et pleines de charme avec leurs murs en bois. La climatisation et le Wi‑Fi fonctionnent parfaitement.
Le restaurant mérite une mention spéciale. Le petit-déjeuner est simple mais savoureux, servi avec une vue magnifique sur la forêt, une clairière et le volcan Arenal. Les couchers de soleil y sont spectaculaires. Les repas du soir sont excellents et offrent un très bon rapport qualité-prix.
Le personnel est exceptionnel : chaleureux, attentionné et toujours prêt à aider, que ce soit pour la visite des lieux à l’arrivée ou pour la réservation d’activités.
Enfin, l’hôtel se trouve à seulement cinq minutes à pied du centre-ville, offrant le parfait équilibre entre tranquillité et proximité des services.
Un endroit que je recommande sans hésitation.
L’espace piscine est un petit havre de paix, accompagné d’une agréable terrasse avec sofas, hamacs et tables donnant sur un étang où l’on peut observer la faune locale.
Les chambres sont très spacieuses, confortables et pleines de charme avec leurs murs en bois. La climatisation et le Wi‑Fi fonctionnent parfaitement.
Le restaurant mérite une mention spéciale. Le petit-déjeuner est simple mais savoureux, servi avec une vue magnifique sur la forêt, une clairière et le volcan Arenal. Les couchers de soleil y sont spectaculaires. Les repas du soir sont excellents et offrent un très bon rapport qualité-prix.
Le personnel est exceptionnel : chaleureux, attentionné et toujours prêt à aider, que ce soit pour la visite des lieux à l’arrivée ou pour la réservation d’activités.
Enfin, l’hôtel se trouve à seulement cinq minutes à pied du centre-ville, offrant le parfait équilibre entre tranquillité et proximité des services.
Un endroit que je recommande sans hésitation.
Ignacio
Awesome place, we loved it
Lindsay
Staff were so helpful and it was easy to book excursions through the hotel. Good, central location. Bring cash - dollars or colones - for booking excursions. Recommend sloth tour with Armando if you have kids, and any of the excursions with Hotel Los Lagos as they end in hot springs and natural cool pools with water slides and a wet bar.
Chloe
This hotel is great and the staff are super friendly and helpful
Andrew
Beautiful propert. The reception wasn’t very welcoming (too many questions). Room was very damp. I was sneezing all night. No one told us about extra charges for breakfast until we had it. $10 pp is $20 extra. If we knew I would’ve skipped it.
Claudio
Ok breakfast and it was only $9. Clean room. Needs updating for sure. Pool was ok. Just run down but can’t beat the price!!
Saira
Very cool property, lots to do and friendly staff
Sherrie
Clean room, friendly staff, wildlife around, beautiful pool.
Luis
Towels changed every day. Staff very knowledgeable about area and tours. Quiet part of town. Close to everything. Liked the check in process-being shown amenities and then the room.
Calvin
Great staff, Jose at reception is the best. Excellent birdwatching from the breakfast area.
LUIS
Different, toucans and other wild animals at sight.
Angela
Spotless rooms, amazing staff. Loved it.
Leena
Excellent overall stay
Spacious rooms. We loved the breakfast area amidst the trees - enjoyed watching the colorful butterflies and birds all around us! Special shout out to Armando who spotted several sloths during the sloth tour and frogs during the night tour
Naomi
I loved this place . This is not a fancy resort nor is it trying to be. This hotel was affordable and perfect for my family of four: spacious rooms, Good breakfast , lots of birds outside our rooms. Nice and helpful staff walking distance to town . We had a car so we did not take advantage of the many tours they were able to provide . I do regret not doing the sloth tour with Armando but we didn’t have enough time in La Fortuna.
Migdalia
La estadia estuvo muy buena y amena. Atencion y servicio al cliente estuvo agradable. Recomendado.
Kelli
The suite we had was perfect for our family of 6. It was spacious, with plenty of sleeping space, hot water, air conditioning, quiet atmosphere yet still close to anything we needed in La Fortuna. We saw toucans! The kids played billiards and enjoyed exploring the property.
Luanne
We loved Xilopalo! It was authentic to the area and felt like a private resort but was close and walkable to town. We enjoyed the pool. The highlight was that breakfast was delicious and had an excellent view of the Arenal volcano. Our suite was spacious. Staff was helpful.
Nilesh
It's right in the middle of the town. The hotel is basic and clean
Verified traveler
Great location,walking distance to bar/restaurants
We were surprised to an upgraded massive room so that was great! Staff was friendly and helpful.
Verified traveler
If you love nature, you'll love this hotel
We loved our stay at this hotel. It had everything we needed as well as being great value for money.
The staff were polite and friendly and showed us around the facilities on arrival. It's not 5* accommodation but it more than makes up for it with the wildlife and views. Our room was spacious with 2 double beds, kitchenette and fridge.
You can pay for breakfast with a decent choice each morning.
Slightly out of the main La Fortuna area, but only a short stroll to restaurants. The main attraction for us was the location and wildlife.
Mount Arenal is the backdrop where you can view it over breakfast, alongside all the wildlife that visit. We saw toucans, hummingbirds, red squirrels and woodpeckers and countless other exotic birds I can't name.
There is a relax/pool area too.
We booked a number of tours through the hotel and they were cheaper than booking through the providers website.
I would highly recommend doing Armandos sloth tour, and he was also on hand just after sunset to take you through the gardens and point out the frogs and lizards which we'd never have found.
All in all we loved our here.
The staff were polite and friendly and showed us around the facilities on arrival. It's not 5* accommodation but it more than makes up for it with the wildlife and views. Our room was spacious with 2 double beds, kitchenette and fridge.
You can pay for breakfast with a decent choice each morning.
Slightly out of the main La Fortuna area, but only a short stroll to restaurants. The main attraction for us was the location and wildlife.
Mount Arenal is the backdrop where you can view it over breakfast, alongside all the wildlife that visit. We saw toucans, hummingbirds, red squirrels and woodpeckers and countless other exotic birds I can't name.
There is a relax/pool area too.
We booked a number of tours through the hotel and they were cheaper than booking through the providers website.
I would highly recommend doing Armandos sloth tour, and he was also on hand just after sunset to take you through the gardens and point out the frogs and lizards which we'd never have found.
All in all we loved our here.
Ye
There is bird watching every morning at the breakfast area which is amazing. We saw variety of birds. The hotel room is very basic, the shower was not great.
Sarah
Arenal Xilopalo was well situated in area providing quiet evenings and beautiful breakfast views of the bird’s local to the area. Rooms were spacious but outdated. If looking for luxury this is not the place. It is affordable, roomy, and meets needs for a group traveling. Loved the rates to book excursions through hotel also. Did many things and staff were amazing. Night tour by guide on property was worth the pictures we will have for a lifetime. Much gratitude for this place.
Janet
I think the best asset of this hotel is the staff. They are friendly, approachable and with great communication skills. I also like the location because the hotel is beside a forest and lots of animals and birds visit it.
Jodi
Great option for hotel in la fortuna, especially for the price. Rooms are dated, but nice property and staff. Ee really enjoyed our stay, breakfast was also really good.
Lawrence
Convenient location. Great breakfast
Christine
My favorite feature was the attached restaurant that overlooked a field. They had trees right nearby with fruit hung up so that all sorts of birds came up close. Good areas to sit and read by the pool. Easy 5-min walk or less into town for shopping, groceries, pharmacy, or more food. Bathrooms were average, but rooms are spacious, with AC and a desk.
Verified traveler
Ok room
Hard to find good places in La Fortuna during busy season. Everything is either booked or overpriced. The price here was good but the room was old and shower water was not hot. Location was good
Samantha
Had a wonderful stay here, the staff were lovely and really helpful. The room was basic but had everything I needed, and I didn't spend much time in it anyway! Housekeeping cleaned the room daily. Lovely little restaurant upstairs serving a choice of breakfast, you can sit and watch the birds from the seating area. They put bananas up in the trees and you can see toucans, plus a variety of other birds eating them. A big shout out to Armando, who made my stay here, he's so knowledgeable and spends ages ensuring you get great photographs when you go on tours with him. I was so lucky and saw a sloth come to the ground right in front of me; I came to Costa Rica to see sloths and I still can't believe how many I saw! He would also knock on my hotel if he saw any cool wildlife (because he knew how much I loved it!), so I could go and get photos.
The hotel is easily walkable to restaurants and shops and if you're feeling up to it, you can walk to La Fortuna Waterfall (I did this, be warned it's very steep! But worth it!)
Thank you for a great start to my holiday in Costa Rica.
Pura vida :)
The hotel is easily walkable to restaurants and shops and if you're feeling up to it, you can walk to La Fortuna Waterfall (I did this, be warned it's very steep! But worth it!)
Thank you for a great start to my holiday in Costa Rica.
Pura vida :)
Omid
You definitely get the Costa Rica experience staying at this hotel. Great price, within walking distance of the town/ restaurants. Clean pool, rooms and plenty of wildlife within the facility. There are plenty hummingbirds around the bushes by the parking lot.
Patricia
We stayed in various places around Costa Rica and this was our best .
Andrés
Relajante
Un lugar Natural, muy cerca del centro pero alejado del ruido, El desayuno estuvo muy bueno.
Honorine
Great place to stay to visit Arenal volcano. A bit away from the noice and the traffic of la Fortuna which is good.
Lavanya
Love the property and nature
Marie-Eve
Room was large and comfortable. Food was excellent, bird watching was very interesting. Other services including a cold pool and a pool table were available but we haven't used it. A nice place to stay. Tours at reasonable prices are also available.
Pamela
Lovely view of Arenal volcano from the dining area. Definitely have the reception desk book all your excursions and transportation for you. They are very helpful and can get you good rates. John was very helpful in making travel arrangements for me. Just 3 short blocks from central zone of town.
Jennifer
Loved breakfast (not included) and bird watching in the mornings, the sloth tour with Armando offered through the hotel was amazing and well worth the price. Location was great, short and safe walk to town (bring a flashlight or phone light). Beds weren’t the best and the sheets were musty but we slept so well and weren’t bothered by any noise.
Kathleen
Centrally located but receptionist tried to get us to pay in cash at a higher rate than listed on Expedia
Dierdre
Fantastic place! Tucked away on a dead end road, so very quiet, with wonderful views of both the volcano and great bird watching at the bird feeding stations. We can’t recommend the Sloth tour with Armando enough. Make sure you do it if at all possible!
Sukhdeep
Staff was very friendly and helpful and answering our million questions. The facilities were great, water and natural environment. The room was really big and clean.
Donald
Great staff! Solid location just in town but bordering natural area. Local staff took us on a little frog walk to show us frogs on the property. The breakfast and dinner area is a nice terrace with a stunner view of Arenal and some areas for birds to come eat fruit. Very pleasant. Overall a great stay!
Bryan
It's beauty is unparalleled. The owners were friendly and accommodating. They went out of their way to help us. An unforgettable experience.
Hayato
The manager Jose did an amazing job! They have an onsite restaurant which has an amazing view of the volcano. To top it off there are about 200 birds that come for the morning while you eat to feed on the fruits they hang. Also they offer us a \" mini night hike\" for free ( we tipped of course) around the property which has a bunch of frogs , toads and insects to see which we wouldn't have been able to see otherwise. The room was \"huge\" and our kids loved being in a separate room from us. Very close to everything!
Christopher
Beautiful hotel in a quiet location but still near the center of town. Wonderful property where I saw birds and other kinds of wildlife. The rooms were a little older but we didn't mind. Highly recommend the breakfast with a view of the volcano.
Verified traveler
The restaurant has amazing views of the volcano! Very low expectations and was pleasantly surprised as the room was very clean and included a mini fridge and there was hot water!
Verified traveler
It is nice place
Verified traveler
Family owned property! Right in la fortuna city but still in nature. Great restaurant and staff is amazing. Great bite watching and we saw lots of frogs around their water feature. Truly a great place at a great price!
Gretchen
Great stay
This place is amzing, especially for the price. Rooms are large and clean. Close to town so you can walk in for dinner. Very helpful in booking tours and their tour prices are cheaper than anywhere else we saw. The back deck overlooked undeveloped land and the bird feeder attracted many interesting birds including tucans! We would definately stay here again!
Hazriq
The staff were top notch. Very friendly and extremely helpful. They welcome you with a refreshing cold juice.
The location is next to the nature reserve so you can actually see some wildlife if you are lucky. Also within walking distance to the town center without all the noise and chaos.
Room was big and full of amenities, including coffee and a jar of cookies. Ample parking space.
The location is next to the nature reserve so you can actually see some wildlife if you are lucky. Also within walking distance to the town center without all the noise and chaos.
Room was big and full of amenities, including coffee and a jar of cookies. Ample parking space.
ALLAN
Quiet birders paradise
This is a great hotel, the location is perfect. The effort they put into attracting an amazing array of birds makes this the best place to stay in the area, and the great breakfasts make you never want to leave.
Verified traveler
Friendly and helpful staff. We were given a room upgrade to a really great room. Hotel is within walking distance of shops and restaurants.
Verified traveler
The owner and his son are great people who are happy to help you with anything you need no matter what. its not a 4 star or 5 star hotel but if your looking for a quiet clean place with great staff and close to everything this place is great i give it a thumbs up
Marla
Very Helpful Staff
The staff was very helpful with giving us suggestions of activities and directions. This is a new hotel. I would like to give some suggestions. A trash can in the kitchen area would be very helpful. The toilet seat was for the wrong size toilet and there is no sound barriers. We could hear the conversations in the office In our room. Also we could hear other people in other rooms and outside. I still give this place a high review. We would stay again.
Jose
Excellent option for those who don’t need luxury.
Staff amazing. More geared toward locals, foreigners may find it a bit rustic or basic but overall is VERY NICE. The gardens, the property is upkept very well. Will definitely come back and be surrounded by nature.
Verified traveler
Very cheap hotel (21US$/night) for the location and very close to restaurants, grocery store and shops.
Staff very friendly and helpful with many choices of activities.
Bogarin trail right next to the hotel (100meters) with discounted price (8US$) is a must, we saw many sloths and birds!
Hotel is still in construction but will sure become awesome.
Room had AC, fridge, cookies and coffee machine which was great.
Room was spacious but a strong urine smell when we arrived (we had to let the door open few hours)!
Overall enjoyed our stay and recommand!
Staff very friendly and helpful with many choices of activities.
Bogarin trail right next to the hotel (100meters) with discounted price (8US$) is a must, we saw many sloths and birds!
Hotel is still in construction but will sure become awesome.
Room had AC, fridge, cookies and coffee machine which was great.
Room was spacious but a strong urine smell when we arrived (we had to let the door open few hours)!
Overall enjoyed our stay and recommand!
Sayitlikeitis
Great customer service. Facilities were clean and welcoming. Check in was great. Our only regret was we only had one night stay.
Verified traveler
Easily walkable to town, but also quiet. Enjoyed everything about it, just didn't have enough time.
Verified traveler
Good value for travelers
This hotel was very good value for money and the staff were very friendly and helpful. The room seemed to have a damp smell initially but this went once the AC was on. Room had a fridge and filter coffee machine and nice cookies other wise fairly basic. Great for the budget conscious traveler who just needs a place to sleep while exploring the area during the day.
Verified traveler
The staff always go above and beyond to ensure you have a great stay! The hotel property borders a park so it’s an amazing place to watch birds.
Cameo
We loved that this hotel was surrounded by nature, while still being very close to town. My son was obsessed with all the creatures he was able to find on the grounds, including poison dart frogs, spiders, birds, agouti, as well as the beautiful plants.
Tracy
great location, a lot of restaurant around that area. staffs are nice and helpful.
Verified traveler
great location. a lot of restaurantaround staffs are nice and helpful.
ClearwaterRob
A great option for the value conscious traveller. The room was very clean, and huge! The small fridge was also a nice bonus.
Verified traveler
New and large rooms.
New and large rooms. very helpful front desk. A little hard to find the location.
Verified traveler
Staff are great, they go out of their way to assist and always happy to help.
Maria-Luisa
Just great!!
Perfect location, great customer service, very clean for an unbelievably price
Nick
We had a great stay here, the rooms firstly are a great size with heaps of room, the aircon and fridge run cold, the shower is hot! The staff were great as well and after trying to find cheaper prices for activities online and in shops i couldn't. We highly recommend doing the rafting the hotel offers, amazing!
Shauna
Very acceptable
Very acceptable lower cost lodging. It worked well for our family of 6 adults for 2 nights. We stayed in a 2 bedroom unit with a kitchenette. I think if 6 people are allowed, there should be enough glasses,plates and utensils for 6. Otherwise it was as described and convenient for visiting the nearby area..
Verified traveler
This is an excellent location in La Fortuna! It is just on the edge of town so you can walk anywhere yet the grounds back onto a natural area where you can view Arenal Volcano and bird watch. I was able to take some amazing photos of birds right beside my room! The staff were super friendly and helpful with everything! The only complaint I had was that my room smelt moldy (although I didn’t complaint to the staff so they may have been able to move me to a room that wasn’t so - not sure?). I would definitely stay with them again but I would recommend requesting a room on the second floor as I had the end unit and the stairs going up was loud.
Verified traveler
Pleasantly surprise! The property is still undergoing renovation, but the accommodations are nice. Private and spacious. The staffs were courteous friendly and helpful! Jose was able to secure a last minute tour for us to which I am very grateful. I would stay here again for sure!
Ginny
Most staff were very friendly but one time the only person at the front desk was new to CR and did not understand English so could not help with recommendations.
If you are a no-frills person who simply wants a clean, safe, quiet, spacious, very convenient location and very economical place- this is a perfect place! A 5 minute walk to town but feel like you are in the middle of nowhere. We would definitely stay here again.
However if you are looking for anything like a Holiday Inn, definitely not the place for you.
Very little room service (we stayed more than one night) just made the bed but no new towels etc. (although probably would have given them to us if we had thought to ask) nothing for breakfast (although there are very reasonable priced and delicious restaurants nearby costing approximately $5), once inside your place, the walls between bathroom and between rooms does not go completely to the ceiling, so no privacy in your apt/within your room and not completely dark in your room until all lights are turned off. However full privacy between guest rooms etc
If you are a no-frills person who simply wants a clean, safe, quiet, spacious, very convenient location and very economical place- this is a perfect place! A 5 minute walk to town but feel like you are in the middle of nowhere. We would definitely stay here again.
However if you are looking for anything like a Holiday Inn, definitely not the place for you.
Very little room service (we stayed more than one night) just made the bed but no new towels etc. (although probably would have given them to us if we had thought to ask) nothing for breakfast (although there are very reasonable priced and delicious restaurants nearby costing approximately $5), once inside your place, the walls between bathroom and between rooms does not go completely to the ceiling, so no privacy in your apt/within your room and not completely dark in your room until all lights are turned off. However full privacy between guest rooms etc
Verified traveler
I did not like the Cleanliness, and also there were small holes in the floor, which led to lots of bugs in the area. Extremely dissatisfied with my choice of this hotel. Also, the location of the hotel was behind the whole town, which was a bit freaky because it was all alone.
Hamed
Appliances inside the room were very old and not clean.
Location & surroundings
Arenal Xilopalo
Calle 478 La Fortuna Alajuela 21007, La Fortuna, Costa Rica
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Arenal Xilopalo
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