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Poshtel Arenal

Northern Mountain Zone / Arenal · Costa Rica

South Side Of The Catholic ChurchView location

8.4/10Excellent229 Reviews
Cleanliness8.4/108.4
Service8.8/108.8
Comfort7.8/107.8
Condition8.2/108.2
Location10.0/1010.0
Neighborhood9.2/109.2
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Poshtel Arenal

Don't miss out on the many recreational opportunities, including hot springs, an outdoor pool, and bicycles to rent. Additional features at this hostel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills. Enjoy a satisfying meal at Creperia serving guests of Poshtel Arenal.

Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Featured amenities include express check-out, luggage storage, and ATM/banking services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Make yourself at home in one of the 16 air-conditioned guestrooms. Your memory foam bed comes with premium bedding. Rooms have private balconies or patios. Prepare your meals in the shared/communal kitchen. Bathrooms feature rainfall showerheads. Distances are displayed to the nearest 0. 1 mile and kilometer.

La Fortuna Park - 0. 1 km / 0. 1 mi- El Salto Fortuna River - 1. 7 km / 1 mi- Arenal Adventure World - 1. 8 km / 1. 1 mi- Costa Rica Chocolate Tour - 2. 6 km / 1.

Read more about this hotelShow less

6 mi- Ecoglide Arenal Park - 4 km / 2. 5 mi- Baldi Hot Springs - 4. 7 km / 2. 9 mi- Kalambu Hot Springs - 4. 8 km / 3 mi- Paradise Hot Springs - 4. 9 km / 3 mi- Ecotermales Fortuna - 5 km / 3.

1 mi- Children's Eternal Rainforest - 5. 3 km / 3. 3 mi- La Fortuna Waterfall - 5. 5 km / 3. 4 mi- Los Lagos Hot Springs - 5. 5 km / 3. 4 mi- Termales Los Laureles - 6. 2 km / 3.

9 mi- Natura Eco Park - 7 km / 4. 4 mi- Go Adventure Park - 7. 2 km / 4. 5 mi. The nearest airports are: La Fortuna (FON-Arenal) - 2. 7 km / 1. 7 mi Juan Santamaria Intl. Airport (SJO) - 119. 5 km / 74.

2 mi San José (SYQ-Tobías Bolaños Intl. ) - 136. 1 km / 84. 5 mi In the heart of La Fortuna, Poshtel Arenal is within a 5-minute drive of El Salto Fortuna River and Baldi Hot Springs. This hostel is 3 mi (4.

8 km) from Kalambu Hot Springs and 3. 4 mi (5. 5 km) from La Fortuna Waterfall.

In the heart of La Fortuna, Poshtel Arenal is within a 5-minute drive of El Salto Fortuna River and Baldi Hot Springs. This hostel is 3 mi (4.8 km) from Kalambu Hot Springs and 3.4 mi (5.5 km) from La Fortuna Waterfall.

Make yourself at home in one of the 16 air-conditioned guestrooms. Your memory foam bed comes with premium bedding. Rooms have private balconies or patios. Prepare your meals in the shared/communal kitchen. Bathrooms feature rainfall showerheads. Featured amenities include express check-out, luggage storage, and ATM/banking services.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Entertainment
Non-smoking
Childcare
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Hot springs access available from 8:00 AM to 10:00 PM.
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    The front desk is open daily from 6:00 AM - 10:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 15 years old
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 150 per vehicle (one-way, maximum occupancy 2)
    • Airport shuttle fee per child: USD 150 (one-way), (from 6 to 18 years old)
    • Nearby parking fee: USD 24 per day (16 ft away)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

La Fortuna Park 0.1 km / 0.1 mi
El Salto Fortuna River 1.7 km / 1 mi
Arenal Adventure World 1.8 km / 1.1 mi
Costa Rica Chocolate Tour 2.6 km / 1.6 mi
Ecoglide Arenal Park 4 km / 2.5 mi
Baldi Hot Springs 4.7 km / 2.9 mi
Kalambu Hot Springs 4.8 km / 3 mi
Paradise Hot Springs 4.9 km / 3 mi
Ecotermales Fortuna 5 km / 3.1 mi
Children's Eternal Rainforest 5.3 km / 3.3 mi
La Fortuna Waterfall 5.5 km / 3.4 mi
Los Lagos Hot Springs 5.6 km / 3.5 mi
Termales Los Laureles 6.2 km / 3.9 mi
Natura Eco Park 7 km / 4.4 mi
Go Adventure Park 7.2 km / 4.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 16
  • hotel
  • Wheelchair-accessible
  • Wi-fi
  • Bicycle hire service
  • Garden
  • Terrace
  • Children’s swimming area
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE CITY VIEWQUADRUPLE • CITY VIEWQUA.CV

    Photos are not available for this room type.

    Poshtel Arenal

    QUADRUPLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Poshtel Arenal

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Poshtel Arenal

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory FEMALE ROOMBed in dormitory • FEMALE ROOMBED.FA

    Photos are not available for this room type.

    Poshtel Arenal

    Bed in dormitory FEMALE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    FEMALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.FA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Poshtel Arenal

8.4
Excellent
229 Reviews
Cleanliness
8.4 /10
Service
8.8 /10
Comfort
7.8 /10
Condition
8.2 /10
Location
10.0 /10
Neighborhood
9.2 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
01 Jun 2026
Nathalie
L’emplacement était parfait et le personnel très serviable, nous avons adoré notre séjour
Friends
6/10
Pleasant
05 May 2026
Ashley
Photos definitely make it look better than it is, but it’s a good price. They were doing construction when we were there and the beds weren’t super comfortable. Staff was very great.
10/10
Exceptional
02 May 2026
Emma
Good location
8/10
Excellent
18 Apr 2026
Stéphanie
Le bar ou la piscine était vraiment cool. La barmaid agréable. Demander un coco loco qui c'est pas sur le menu. Excellent !
J'ai eu quelque problème avec mes compagnes de chambres.. Une est arrivée à 2h30 du matin pour packeter ses valises. Et elle est venu à 6h30 pour se coucher...bizarre...alors que on se levait... Personnel très agréable et Mia la petite chatte etait trop mignonne.
Point a améliorer : avoir des crochets pour suspendre notre linge. Et il manquait des prises de courant pour chaque lit... Je recommande.
Self
6/10
Pleasant
18 Apr 2026
Victor Y.
Daily cleaning of the room was terrible, no towel changes or new soap, left floor dirty sometimes. Bathroom water handle came off easily. Bar selection ok, drinks are average. Staff is friendly at least. Expected way more.
Family
10/10
Exceptional
14 Apr 2026
Penny
The staff was friendly and attentive. The chef was amazing loved the breakfast. Felt like 5star service! The pool and hammock were nice and well kept. We had a private room, it was a little dated, didn't have a fridge or microwave but it was good for the price we paid and clean. Loved the vibes here!!
8/10
Excellent
12 Apr 2026
David
Comfortable room, convenient location, reasonable price
Self
10/10
Exceptional
10 Mar 2026
Jessica
We loved our stay in La Fortuna at Poshtel Arenal!
Friends
6/10
Pleasant
22 Feb 2026
Kayla
Overall th
10/10
Exceptional
20 Feb 2026
Abigail
the staff are absolutely incredible here!
8/10
Excellent
18 Feb 2026
Nichole
Cute place! Outside area was super cute and the private room is big. Fun vibes here, staff was great, bar was fun, showers warm, and close to everything. Welcome drink was a nice touch.

Cons (not super biggies but just note): I could hear the people next door yelling super early in the morning. It would be nice to have a TV in room. Pool is advertised as heated so I guess I expected it to be warmer (it was super cold and rainy during my stay), a provided umbrella would have been nice.

Overall though would stay here again should I ever make it back :)
Self
8/10
Excellent
02 Feb 2026
Kate
Clean room, central location
Leisure Partner
8/10
Excellent
08 Jan 2026
Shelby
Remember this is technically a hostel though it didn't feel like one. I had a private room with a balcony. The ac was lovely but the street was loud. There was no blankets, just a sheet, and the shower did not get hot, not usually a problem after a warm day. But really great considering the cost.
Leisure Friends
10/10
Exceptional
06 Jan 2026
Guylaine
Beautifull for a Hostel.. good wifi..
Leisure Family
10/10
Exceptional
01 Jan 2026
Irma Guadalupe
Es un lugar que ofrece más de lo que pagas. La habitación limpia y con aire acondicionado, el bar y restaurante con ricos platillos. Y está localizado en el corazón de la Fortuna. Estuvimos muy cómodos y satisfechos .
Friends_and_family Family
6/10
Pleasant
31 Dec 2025
Hannah
We stayed in poshtel for 3 nights. Room was next to the entrance. Room very basic, no toiletries, nowhere to hang clothes and no hairdryer. Bed sheets very thin but bed and pillows were comfortable. No chair in the room to sit down and get ready. Staff were helpful and polite and we had some nice drinks at the bar. Overall was an ok stay but would not want to stay for more than 2 or 3 nights.
Partner
10/10
Exceptional
16 Dec 2025
jennifer
I so happy i stayed here. Everything was wonderful clean, all public areas are well maintained.
10/10
Exceptional
12 Dec 2025
Deborah
Such a great little place in the heart of town! Frannie is a fabulous bartender. Loved the little pool too, though it was chilly! Would stay here again, and longer, on next visit. Great bakery next door!
Partner
10/10
Exceptional
08 Oct 2025
Tyler
Absolutely amazing place. Staff was super helpful and friendly. Amazing experience. Would recommend this place to anyone looking to have a great time right in the center of La Fortuna.
Friends_and_family Family
4/10
Poor
09 Jul 2025
Nicole
The service at check-in was friendly, but the place was not as advertised. They were doing renovations so the pool was not open, nor was the bar and the courtyard was a mess. I was not informed about this upon booking nor upon check-in, very disappointing. Also, the beds came with one thin sheet, that's it.
Leisure Family
6/10
Pleasant
20 Jun 2025
Rachel
Staff was short and we had to go back and get towels and also never received our complimentary drink.
Leisure Friends
10/10
Exceptional
15 Jun 2025
Nikita
I enjoyed staying here and would defiantly stay again. However the walls are paper thin. I had to bang on the wall and knock on the door to the people next door multiple times.
Leisure Friends
10/10
Exceptional
03 Jun 2025
Evan
Simple accomodations, air was cold, beds were fine. Nice location in town. Staff was extremely friendly.
Leisure Family
4/10
Poor
27 May 2025
David
We was greeted to the room by a roach(killed it). They would not provide a blanket, hand towels or wash cloths for the room. Pool music was very loud, nightly to10 or 11pm. Very old rooms.
Leisure Family
10/10
Exceptional
26 Mar 2025
Rammell
Very Nice staff
Leisure Family
10/10
Exceptional
23 Feb 2025
Martha

The place to stay in fortuna.

Great place, very clean, convenient. This was our second visit to Poshtel and we loved it. Staff is very friendly and helpful. Location location, closes to everything in town which we loved it since we didn’t have a car and walking in town was great. We will definitely go back! Thank
You.
Friends_and_family Family
10/10
Exceptional
13 Feb 2025
Halima
Great location and service!
10/10
Exceptional
12 Feb 2025
Robin
It was a great location. Nice pool, nice garden area. Gated and someone around 24/7. Was a hostel with private rooms and bathrooms ahared kitchen.

AC worked well. Bar at the pool and they played music from early afternoon to 10 pm every day, which I didn't love, but it was okay.

A ton of restaurants nearby!! All good food.

We had birds in the trees every morning and every night so that was cool - they were pretty loud lol.
Leisure Partner
4/10
Poor
02 Feb 2025
Jason
No me gustó, no lo recomiendo.
Self
6/10
Pleasant
10 Jan 2025
Patricia
Great location and courtyard. However, we booked 2 “ Deluxe” rooms. 2 beds and a bathroom. They hand you 2 bath towels. No washcloths or hand towels. We had sheets and one thin blanket but our friends only had a sheet on their bed! They also had one tiny wastebasket in the bathroom, and since you can’t put anything in the toilets here, that’s a problem! Diago ( who checked us in)was terrific. Welcome drink is a four ounce strawberry daiquiri, literally served in a small plastic champagne glass. The grounds are well done, just wish they would put a little effort into the rooms.
Leisure Friends
6/10
Pleasant
03 Jan 2025
Verified traveler
Diego was very
Helpful. Gave excellent advice and helped us with booking tours and even our trip outside La fortuna.
Friends_and_family Family
8/10
Excellent
24 Dec 2024
Andrea
Food options nearby. Shared dorms were very open.
Leisure Friends
8/10
Excellent
16 Aug 2024
Bradley
The private rooms are a good size. The staff are very helpful with organizing excursions and giving travel tips. Eddie’s a great bar tender as well!
Leisure Family_with_children
10/10
Exceptional
18 Jun 2024
martin
Helpful staff. Beds were comfortable. Music was off by 10pm. Good security. Older bathroom but clean. Would stay there again.
Friends_and_family Family
10/10
Exceptional
17 Jun 2024
Martha

Cozy and cute!

Very cozy! Definitely we will
Come back. Location location. Since we use the bus from San Jose, it was very convenient. Just a few meters away from the bus station.
Friends_and_family Family
10/10
Exceptional
17 Jun 2024
Martha

Cozy and cute!

Very cozy! Definitely we will
Come back.
Friends_and_family Family
10/10
Exceptional
19 Feb 2024
Jared
Very cute little spot centrally located in La Fortuna, easy to get around and grab what you need.
8/10
Excellent
15 Oct 2023
Jill
Great value for the money! I'm too old for this place and it's bit noisy. The walls aren't insulated. Great Staff. I highly recommend this to those under age 30 !
Leisure Partner
10/10
Exceptional
22 Apr 2019
MikeM
The two Michelle’s that work the front and tour desk are absolutely amazing.
Leisure Self
10/10
Exceptional
09 Apr 2019
Verified traveler
The property was beautiful. It looked better in person then in the pictures. Rooms were decent and the beds were very comfortable. The outside is very nice has about 4 hammocks and chairs outside all the rooms. Very nice mini bar with a cool pool.
Leisure Friends
4/10
Poor
30 Mar 2019
Frederick
When you book on this Hostel, you will ended up in Backpackers Hostel (sister hostel).
I book for a double room and I got room 125 next to the bar, music was off by 10pm and light by 10:20pm but people still around that area playing pool/smoking/loud conversation which didn't end until 11pm, kinda of late if you want to get some rest after a long day.
Leisure Partner
10/10
Exceptional
02 Mar 2019
Verified traveler
Lots of rules for a backpackers. No smoking areas and had to go out the front or back which was no trouble but didnt feel too safe after dark outside gates by myself.. very nice staff and great grounds.. nice swim up pool bar.
Leisure Friends
6/10
Pleasant
02 Jan 2019
Verified traveler
They overbooked; we did not get the rooms we reserved; it was a horrible experience to spend a night with 6 people in the same room - totally ruined our vacation spirit, not mentioning if they would refund some of the cost.
8/10
Excellent
06 Dec 2018
Verified traveler
Centrally located in the heart of La Fortuna, this hostel is part of the Costa Rica hostel chain. Big spacious and clean rooms, with pools and bar and hammocks in the courtyard. Cheap prices, friendly staff.
6/10
Pleasant
26 Aug 2018
Bill
Rooms are very small, Staff is not very helpful When I checked in ,No towels in room . I was provided with one bath towel only. Over priced.
8/10
Excellent
16 Aug 2018
Cecilia
Hostel is pretty, housekeeping not very good. They don’t have enough towels and we had to ask for a blanket/comforter. Fabio, the bartender is very nice and welcoming.
Family
6/10
Pleasant
02 Jul 2018
joanne

Ok

The hostel has two sides, one that is very standard and the other that is more upper scale depending on price. Social areas are accessible to everyone regardless of what room/side you choose. Great idea if you want a quick place to stay and on a budget but still want to enjoy a more upper scale environment. We choose the standard. Our room looked a bit run down, was noisy and the roof leaked in the bathroom. Told them about the roof and they said someone would come look at it but no one did. Told them the next day again and no one seemed bother by it. One bed had no box spring so uncomfortable. Staff was great tho, very helpful!!
Family
6/10
Pleasant
22 Jun 2018
Verified traveler

Nice staff but poorly organized

When we got there at 2pm, our room wasn't ready and it took them another hour to clean it. It was also raining (as it often does in La Fortuna), and our room was leaking and our suitcases are wet. The shower was also clogged and the shower head was not working well. We asked to get another room and the other one's shower was also clogged, and we had to get moved to a 3rd room. Also, when they cleaned our room during the day, they took the dirty towels and when we asked them for new ones, they said we had to wait until 6pm. Wifi is also extremely slow in rooms. Positive points: Nice pool bar, friendly staff, close to all restaurants
Family
10/10
Exceptional
03 Jun 2018
Verified traveler
Rooms were very nice, spacious and comfortable. Staff was helpful and welcoming. Carlos helped us plan all of our adventures, which went seemlessly (and he also helped arrange our transportation to the next town).
4/10
Poor
20 May 2018
Lexsu

poor facilities

Nice environment but I was very disappointed with the room facilities. My friend and I spent three nights here. The shower room drainage was blocked so water everywhere. We requested maintenance first thing in the morning, but apparently nobody came so the room was flooded again on the 2nd night. We requested maintenance again so it was fixed on the third day. The shower system was also working strange. The faucet stopped automatically in the middle of the shower for 10 sec, then only EXTREMELY HOT WATER came out, it was dangerous at the time. On top of that, the shower started working automatically at 5am without anyone touching it. It was so loud that we thought was the pool downstairs. Maybe we just had bad lucks but I hope no one gets something like this again.
Partner
4/10
Poor
25 Feb 2018
Serena

Not impressed at all

Very disappointed, first night had to stay in my friend’s room as they put me in a dorm (Although said no other guests would be in there) which was not what I’d booked or wanted, the room was horrible. I asked to move but they were full. The following day I managed to move to a better room but the shower didn’t work properly, it was scalding hot or freezing cold and intermittent, would start and stop.
Location was good but I wouldn’t recommend this hotel to others.
Family
10/10
Exceptional
22 Feb 2018
jonathan
Great place with beautiful relaxing gardens and friendly staff at front desk. Would definately stay here again.
10/10
Exceptional
18 Feb 2018
Stephanie

Helpful staff

The staff were very helpful and friendly. The room was nice and the hotel is in a convenient location in La Fortuna.
8/10
Excellent
14 Feb 2018
John

OK Place to Stay - But Beware of Noise from Bar

We found this place pleasant enough for our 2 night stay but on 1 night the noise from the Bar kept us awake past midnight. All rooms in the main complex face the courtyard where the bar is, however we were informed they have rooms across the street in a four story building that would be quieter. Overall the hostel presents well - and like all hostels your experience may vary depending on the guests there at any one time.

The property has a small pool and waterfall with a sit down and swim up bar. We did not see much in the way of amenities except for a spa. Breakfast was an extra $7.00 USD per person.
10/10
Exceptional
13 Feb 2018
L

More than excellent staff

Had the best Costa Rican experience over there, a part from the weird showers (didnt get how the hot and cold worked, we all kinda struggled at the dorm actually, also the showers could use some sort of rack in which we can put our shampoo and stuff and a rack to put our towel on) Arenal Hostel Resort has the best staff I've ever seen, they went the extra mile to help me plan and organise my activities and trip, the friendliest I've had so far. Had a lot of fun at the poolbar at as well, funniest bartender. Everything was just so Pura Vida and chill vibes. 100% will come back.
10/10
Exceptional
08 Feb 2018
susan

Great place to stay right in downtown La Fortuna

A clean comfortable convenient place to stay while visiting La Fortuna. Close so all amenities. Great staff. Great food in the Corner restaurant. Will certainly use it again.
10/10
Exceptional
26 Jan 2018
Laura

Little tropical escape in downtown La Fortuna

This hostel was great! We stayed in a private room, which had a balcony overlooking downtown. Two pools, a bar, and lots of hammocks for lounging as well. Would definitely stay here again!
2/10
Poor
09 Jan 2018
Prashant

Not for families- Misleading info on Hotels.com

We reserved 5 rooms in the Arenal Hostel Resort from Dec 24-27.
The hotel was located close to shops, restaurants and a park, which was convenient but very loud and noisy. We were woken up every morning at 4 with roosters competeton with each other to see who was louder.

Although the rooms were a good size, none of the rooms had sufficient towels or blankets when we arrived. The overhead light in one room did not work. The hotel had sufficient notice to ensure that our rooms were ready. The staff was very indifferent to our requests. Upon asking for towels, some of us were told that towels and blankets would be requested from a sister property while others were informed that none were available.

Contrary to what the hotel advertised on Hotels.com , most of the rooms had no TV’s and none of the rooms had safes that worked. We were instead asked to use the one common safe at the front desk which was accessible by all guests staying at the property. The Wi-Fi only worked in common areas and not in the rooms.
One of the rooms even had a lizard on the coffee machine ( picture attached). We were quite disappointed.
Family
4/10
Poor
01 Jan 2018
Verified traveler

sent away to a plain sister hotel, no hammocks

We were very disappointed. We saw a picture of hammocks and a courtyard area on Expedia and thought we reserved a room there. When we showed up we were told yes we had a reservation but they needed us to stay at their sister hotel. They put us in a cab and we were dropped off at a plain hotel. I made the reservation because I wanted to spend my down time in the hammocks. Very misleading advertising. We stayed in the hotel la fortuna. Best thing about it was maricky the desk clerk. He was awesome!!!
Family
8/10
Excellent
30 Dec 2017
Lisa

Easy Access

Upon arrival at the main hostel, we were directed to their 2nd location, which then directed us to their 3rd location which was called Arenal Hostel Backpackers. Although it was super close, they were kind to have offered to drop us off for the first time free of charge. It was unfortunate we didn't get a room at the main location as it seems like it has more going on, however, the service at our branch was excellent. You can have access to the main branch if you'd like as well.
8/10
Excellent
28 Dec 2017
Verified traveler

Arenal visit

Great hotel location in downtown Arenal, all shops and restaurants are walking distance. Hostel common area had hammocks, a bar area and a pool which was all nice. Room was a bit of a mess. Very poor lighting inside. Bathroom had no towels, had to put a deposit at reception to borrow towels except they were out of towels for the first day and half. Arenal as a place is awesome - enjoyed all activities and loved the lava trail, zipline, rapelling, hot springs at Baldi’s and Fortuna waterfall
Family
10/10
Exceptional
08 Dec 2017
Alex

Great hotel

Great hostel to meet people, very friendly and helpful concierge for activities, events, places to eat and places to visit. Nice bar and pool for budget travelers.
8/10
Excellent
24 Aug 2017
Verified traveler

Nice place, bad room

This is a nice hotel and the staff is always very helpful, but the room was very basic, just two beds and a nightstand, no closet, no table, not even one shelf to put your things on. Also, the curtains didn't keep out the light and we could hear the noise of motorcycles in the street and people outside. They ask for a deposit for your room key and another one for the towel, which they return when you return the item in question. We've had a lot less hustle and were more comfortable in places less expensive.
8/10
Excellent
03 Jul 2017
ivanhoo25

3 hostels in 1

This is a huge chain of hostels in Costa Rica! There are 3 hostels in La Fortuna, one behind the other. You can use the facilities and spaces in any of the 3. I really liked this hostel! Room was clean and comfortable. It had a hammock outside to relax (and dry the clothes after rafting lol) staff was very friendly and helpful.
8/10
Excellent
19 Apr 2017
Julie

Little paradise inside

This place is beautiful and relaxing with the hamac in the center of the hostel. You can cook your own food in the kitchen and the staff is great. The alcohol is very expensive but its great to enjoy a fresh pina colada (6$us) at the side of the bar from the warm pool. The parking is free and we decided to stay one more day as we love this place.
10/10
Exceptional
17 Apr 2017
Mish

Great Time!

The staff, and facilities were amazing! They treat you very well and there's security around the clock, so you feel safe. If you are splurging for a private room, try to get room 307 in the towers, it has amazing views!!

BTW, I would recommend the two volcano tour.
10/10
Exceptional
02 Apr 2017
Justin

Amazing place!

The staff was an A+, the place was very comfortable outside of the rooms. Two pools, one swim up bar, TVs, tons of hammocks. Made it pleasing to rest and read without many distractions. 2 kitchens too so you can cook your own food. I can't wait to stay here again!!!
8/10
Excellent
02 Apr 2017
Alexandra

Hostel fun!

I had a great time at this hostel. It's well located in La Fortuna with many young travelers. The staff is extremely friendly and helpful.
8/10
Excellent
28 Mar 2017
Verified traveler
Office staff were very friendly. No hot shower water. (We learned that Costa Rica hot is much different than American hot. Costa Rica hot seems to mean \"less cold than the other cold\"). Bunk beds were not very comfortable. But the rest of the amenities were great! Kitchen was very user friendly. Hammocks and swinging chairs all over, which made it comfy and inviting. Great landscaping. It was in the middle of downtown. We had windows facing the street and it was very noisy. Overall, still a great stay for the price and I would definitely stay there again.
10/10
Exceptional
25 Mar 2017
Chris
A good middle of town hostel. Rooms were spacious, airy and clean. The toilet roll holder needed to be replaced and the information in the rooms about the cost of the breakfast buffet was not correct, leading to an embarrassing confrontation at the restaurant the following morning. The communal kitchen was very small and often without crockery, but was fine if only a few people were using it (one or two!) Overall, a good stay here and the guys behind reception did their utmost to get good prices for trips.
Family
8/10
Excellent
20 Mar 2017
Aaron

The room exceed our expectations

The room was large, had a balcony, AC, and a roomy shower that always had hot water. My only complaint was that there was no wifi in the room.
10/10
Exceptional
12 Mar 2017
Tyffany

Great Hostel in a good area.

Great hostel. Didn't actually feel like a hostel. We had our own room & bathroom, & the area was very convenient to everything. Room was basic but clean. Hammocks in the common areas, pool & swim up bar. I'd stay here again. They have a $7 US buffet breakfast but there are many other places to eat for less & sufficient enough.
Family
6/10
Pleasant
26 Feb 2017
Rach

Clean, centrally located but noisy

The hostel is in a great position bang in the middle of La Fortuna. Rooms are clean and of a good standard. The hostel is in two sides; we were on the newer side, which had less ambience (less leafy, cold pool vs hot pool on other side, no bar) but did have a kitchen, which was really handy, as restaurants are expensive in Costa Rica. Didn't quite get the 'resort' concept - I've stayed on resorts before, and they are nothing like this! I would rate it as a nice hostel. The big downside, and it's a BIG downside for me, was the noise. The combined noise of cars (with altered engines it would seem, to enable revving engines...why Costa Rica?!), cockerels (??!) etc meant that there was little in the way of sleep for me. The noisiest place I have ever stayed in my many years of travelling. My companion wore earplugs, which seemed to help.
10/10
Exceptional
21 Feb 2017
Justin

Great place

Nice place.
We had one of the private rooms on the ground floor. It was clean, only uncomfort was the cold shower. The heated pool with swim up bar was great. The hammocks were a great touch. The breakfast buffet was nothing special but good. To me it was worth it to spend a bit more and try the food around town instead because it's located great for walking around.
8/10
Excellent
14 Feb 2017
Verified traveler

Greatest hostel I've been to.

I have been to many hostels and this one is definitely one of the best ones.
10/10
Exceptional
11 Feb 2017
Verified traveler

Awesome, easy to meet people, great atmosphere

Had a great time, I was a solo traveler and I felt very welcome
8/10
Excellent
25 Jan 2017
Brittany
The place was in a great location downtown and close to alot of shopping and food. The only downfall was that people were very loud until about 1am and then again at 7am. The staff, and facilities were great though!
Partner
10/10
Exceptional
21 Jan 2017
Joni

Luxury hostel

Beautiful hostel resort. Luxurious room on the 2nd floor with renovated bathroom and view of volcano. Great location in town. Amazing breakfast for $6. Loved our stay here. My only complaint is that even when I reserbed room 8 months in advance and had a confirmation email that I would not be bumped to the sister hostels , they tried to bump me to another one of their hostel. I insisted that I want to only stay here and I emailed them 8 months ago that I didn't want to be bumped. Luckyly we checked in at 1 pm and they bumped someone else. Overall this hostel is amazing.
8/10
Excellent
16 Jan 2017
Katherine

Nice Hotel and clean

I really like the hostel, I was very impressed. All the facilities are very clean. My overall rating is a 4 only because the internet wifi was not great. I only had internet in the reception area. Otherwise, the Arenal Hostel is good. And in good location.
10/10
Exceptional
12 Jan 2017
genevieve

First time backpaking

Had a blast! The staff is wonderfull! Very secure, super clean and very well managed!
I will come back for sure!
8/10
Excellent
27 Jun 2016
Verified traveler
One of the best hostels I ve ever stayed in. Room was big, staff were all very helpful and pleasant and the grounds are very well kept. Would definitely stay again
8/10
Excellent
28 Apr 2016
julio

Awesome location, super nice for a hostel.

We had a great stay. Very helpful staff and nice hostel and a great area. Only complaint was bad wifi.
8/10
Excellent
21 Mar 2016
Verified traveler

THE place to stay!

Great place and super staff-friendly and helpful!
Partner
10/10
Exceptional
18 Mar 2016
kari

Poshtel. Very nice hostel

Fabio and Christian so much fun. Excellent, clean, fun hostel
10/10
Exceptional
08 Mar 2016
Matt

Awesome hostel in the city center

The entrance to this hostel is a hallway decorated with plants, flowers and lights. It really sets the mood for what to expect. Once you are inside it opens in to a big courtyard which is nicely decorated with more plants, flowers and lights. There are hammocks, a pool and bar area and a kitchen for guest use.

Elena checked us in quickly and showed us our room and then gave us a quick tour of the place. She was polite and friendly. Our room was what we expected and was nice and clean. The water pressure in the shower was not great but everything else was good.

The pool and bar area are very nice. The pool is kept warm which is nice, but a cool pool would have been refreshing at times. We were offered a free welcome drink and the bartender, Fabio, whipped it up for us quickly. He was very friendly and provided excellent service.

Although this place is a hostel, it is way better than many other hostels!
10/10
Exceptional
08 Mar 2016
Verified traveler
Comfortable but very noisy area.
Family
10/10
Exceptional
05 Mar 2016
Verified traveler
My favorite hostel I've stayed in! The owners have created a little oasis in the middle of town. Fun, relaxing, good breakfast, gated parking.
2/10
Poor
26 Feb 2016
Diane

Too noisy

Noise! Couldn't sleep. Too bad as it is a really nice place but we had a room next to the bar and kitchen and hardly got any sleep. They turn off the loud music about 10 pm but there is a lot of loud partying after that. Then, the first night, at 4.39 am, we thought we were sleeping in a bottle sorting depot or something with all the banging and clattering. They start preparing for breakfast and the noise is unavoidable although it was less when I mentioned it after the first night. It is a nice place but not much use if you cannot get any sleep.
Partner
8/10
Excellent
21 Feb 2016
Verified traveler

Great courtyard w hammocks & rocking chairs

The private rooms were very nice - flat screen TVs, air conditioning. Wasn't hot, so didn't need to \"cool\" the room, but the \"dry\" setting on the air conditioning helps to ensure that any wet clothes dry overnight.
10/10
Exceptional
04 Feb 2016
Marlon Jay

Great and friendly staff

The hostel was kind enough to let me know about incapacity to accommodate me and my friend. Upon arriving, they hooked us with free breakfast which was awesome. Great and friendly staff. I truly recommend this hostel
Family
10/10
Exceptional
22 Jan 2016
Michael

Thumbs up!

The place is just simply awesome! Only reason I stayed in arenal so long!
6/10
Pleasant
18 Jan 2016
Verified traveler
Some rooms smelled so bad with fungus… the location is good.
8/10
Excellent
26 Dec 2015
Verified traveler

Do not stay in the all female dorm otherwise great

I love this hotel and have stayed here many times in private rooms and dorms. The facilities are super nice, the staff is great and until this trip I've never been disappointed in the slightest. Unfortunately, I chose to stay in the all female dorm room this time. There is ONE plug in the bathroom for 10 people to recharge their phones, etc. The showers BARELY spit water at you, making it impossible to wash your hair. The walls looks like they've been through some sort of water damage repair and never repainted:( Every other room I've been in was great. Learn from my mistake- Don't choose the female dorm room.
This hostel is miles above the $8 hostel down the road. spend the extra $8
10/10
Exceptional
18 Dec 2015
jenna

You should stay here

The people working at the front desk were very friendly and checking in was easy. My friend and I stayed in a dormitory room and there was one other person in there. It was very clean and the shared attached bathroom was very clean. The second night we were there we came in a bit after midnight and it was a little hard to find/wait for someone to let us in as we had been ringing the bell. The next day my friend and I decided to hike cerra chato and the staff at the hostel kept are bags for us which was very nice of them. After hiking in the jungle for 7 hours all we really wanted was a shower. We returned at the hostel to grab our bags and asked if while we were there we could shower. The ladies in the office said no because the maids had already cleaned the rooms. After we explained our situation and how we had been hiking and still had to drive to San Jose they decided to make an exception. They did not have to do this and it was awesome that they did.
Family
10/10
Exceptional
19 Nov 2015
Isaac

A great place to stay solo or with friends

This hostel was perfect for a solo getaway but would also be great for a getaway with friends. I stayed in a shared dorm with 6 beds (3 sets of bunks). The room itself was very clean and was cleaned every day by housekeeping. The staff was friendly and they provided a complimentary welcome drink at the bar which was a nice touch. The courtyard was well appointed and had hammocks and seating to relax and socialize. The courtyard is fenced in and I never felt unsafe at all during my stay. This is a great place to stay on a budget.
10/10
Exceptional
18 Nov 2015
Megan

Great for solo backpacker

This was a lovely hostel right in the middle of town. Belen was very welcoming, showed me around the hostel, and helped me plan tours- I recommend doing the Arenal Observatory Lodge tour, which is only $35 and a lot of fun with great guides. I also enjoyed the ziplining tour that included use of Los Lagos resort's hot springs, which I had almost to myself. I stayed in the female dorm, which was fine- had AC, the only outlets were in the bathrooms but there are also outlets in the shared kitchen area. The common areas were great-hammocks, a fun pool bar, and a shared outdoor kitchen. I met a lot of great people. Definitely recommended for solo travelers!
8/10
Excellent
17 Oct 2015
Verified traveler

Solo Lady Traveler

Great hostel ro stay in for the solo lady traveler. Went on a trip by myself and it was a great place to stay. The people are nice and helpful.
4/10
Poor
29 Aug 2015
CJ

Very disappointing and not what was advertised

Hostel rooms were very damp with huge damp patches on the walls in the dorms. Naturally the dampness resulted in a very unpleasant odor. Mattresses were very poor and left a huge dent in the middle when you slept, so very uncomfortable. The bunks were not stable, so when someone moved in the night you felt like you were in a bouncy castle. Rooms were so cramped that people were bumping into others all night long, which naturally brought it's own disadvantages. Bookings would be made elsewhere instead in future. On the positive side the staff are pretty friendly and helpful and can arrange things quickly.
Family
8/10
Excellent
06 Apr 2015
Verified traveler

Great little downtown hotel

We had a great time staying at Arenal Hostel, we got a tour of the hotel when we checked in, there's a safe parking lot and the room was very clean. The hostel is right next to all the restaurants and shops, close to grocery stores and ATM machines.
10/10
Exceptional
23 Mar 2015
Brook

Perfect location, great food, and clean rooms.

Joe did an awesome job at helping our group get directions and booking tickets to Baldi always remembering our names, etc... Other staff was awesome too, great breakfast, great drinks from the bar. Rooms and pool were clean. Are group was couples from 25 to 42 in age and all of us want to come back soon! (Our travel agency has put you on our top vendor list)

Location & surroundings

Poshtel Arenal
South Side Of The Catholic Church, La Fortuna, Costa Rica

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Poshtel Arenal

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