Cityhome Aparthotel

Bulgaria , Sofia
Sofia, Konstantin Poprusinov, 1
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20 reviews shown

6/10

Pleasant

09 Sep 2025

Charles

The location has easy access to a bus stop (right out in front of it) lots of food options within a 15 minute walk.

Some parts of my room were updated with a more modern look. Just others had remains of what once was. There were 3 wall mounted light sources, non of which worked.
The clothing cabinet doors were not set right (off the sliding hinge) and the mirror one had several cracks.
The bathroom ceiling had outlines and stain evidence of mold that had been painted over.
The daily cleaning was totally random. Some days they would stop by at 930 in the morning and one day it wasn't until 1530 when cleaning came by.
The bed was 2 twin mattresses pushed together, with a blanket meant for a Queen size and not the king size layout it had.
The air-conditioning could never cool the room below 24°C and if you opened the window at night. The noise from the busy road, never ended. Be it students racing each other well past 1 in the morning or just general automotive noise.
The 2 rooms on each side, had a balcony and the guests for those rooms during my stay, would be out on the balcony until 2 in the morning talking and drinking.
The room had a lack of power outlets as well.

Business_and_leisure Self

6/10

Pleasant

09 Aug 2024

Jannine

Entry is around the back of the building, looks tidy from the outside bur inside is very dated,. The cover for the beds was worn and with holes. They provide a kettle but you have to unplug the fridge or tv to use it, and the only plugs accessible means you have to put the kettle on a stool. Well in need of a bit of a makeover.
Situated on the edge of city 15 mins from a nearest metro station, but does have a good bus service.

Friends_and_family Family

4/10

Poor

04 Jul 2024

Konstantin

You get what you pay for - the place was dirty, we saw nail clippings on the table. AC did not do much. Overall a pretty run down place.

Leisure Family

6/10

Pleasant

03 Jul 2024

Ivaylo

The general condition of the hotel have gone down significantly over the last few years. The room was in disrepair- closet falling apart, headboards worn out to the point that seemed more like an cheap motel. The bedding and pillows were of poor quality and there were spare pillows and worn out duvets just shoved in the closet (no spare linen for either of them). Some towels were OK but some were worn thin and with holes.
The floor was just dirty. Check in was fine and receptionists we encountered were very friendly and informative but the rest was just blah...

Friends_and_family Family

8/10

Excellent

04 Jun 2024

Jivka

The app was big enough for us

8/10

Excellent

19 Feb 2024

Verified traveler

Good stay, nice studio flat.

All good for a night syay before flying out of Sofia.
Good underground parking space but be careful of the high kerbs as it scraped the bottom of the rented car.

Friends_and_family Family

10/10

Exceptional

19 Oct 2023

Mohammad

Very good 👍

4/10

Poor

23 Jun 2023

Yancho

Do not recommend!!!

The room was not clean properly. It was smelly. In my last day in the hotel the door could not be open from the inside. I called receptionist to unlock me and I had to wait 15 minutes. The door wasn’t fixed until the end of my stay.
The following morning the staff unlocked me again to get out.
Do not recommend!!!

Business

8/10

Excellent

03 Feb 2023

Emiliya

Place were very clean inside room , pleasant house keeping every day .
Areas outside is not much fun or stuff to do like restaurants. If you need to stay for a work meeting somewhere that is close to airport and downtown Sofia it’s a good location!

Business Self

4/10

Poor

29 Aug 2022

Katya

Do not recommend

We needed multiple sleeping places and chose this aparthotel for its location which was good for what we needed.
The apartment was quite outdated with some broken and rusty furnishings which can be tolerated in most cases but at least some things need to be fixed/replaced. There was a broken mirror on the wardrobe in one of the bedrooms which made it impossible to open the wardrobe without risking cutting yourself and my little nephew did CUT his hand while trying to open it. This definitely needs to be replaced to remove the danger!
The lift was not working when we were checking in but it was fixed afterwards.
There is free parking on the street close to the hotel.
As we needed to also use the sofa for sleeping, when reserving the apartment, I asked that stuff for sleeping is provided for the sofa too. When we checked in such was not provided so I asked again. Then I had to ask for the third time and was promised that such will be left in the apartment before we come back at night. When we came back at night I had to ask the guy at reception yet again to which he started yelling at me that 'he is not a house maid and that there are no pillows and pillow cases left'. This was extremely rude and unprofessional behaviour.

I would NOT stay again here. It's not a decent place even for a one night stay.

Friends_and_family Family

2/10

Poor

30 Sep 2021

Bozhidar

This was our second booking within two weeks! Again not ones our room was cleaned despite putting the sing on the door. We had to buy our own toilet paper since no one cared to visit the check on our apartment. Kitchen wear was poorly washed covered with stains and fingerprints.
Avoid!

Leisure Family_with_children

4/10

Poor

29 Sep 2021

Bozhidar

Not ones our room was cleaned despite putting the sing on the door. We had to buy our own toilet paper since no one cared to visit the check on our apartment. Kitchen wear was poorly washed covered with stains and fingerprints. Good location is the only thing worth mentioning!
Avoid!

Leisure Family_with_children

2/10

Poor

10 Dec 2020

Muhammad

Bad place to stay

Booked a studio with balcony end up getting a smaller room with roaches in it and management kept on delaying to change the room . Always had to talk to the manager who was never at the property . Bed sheets and duets were smelly and bathroom door didnot even close . Water floods out everytime after shower .

Business

10/10

Exceptional

20 Oct 2020

Krasen

*Convenient location (for our needs). *On-site parking at a reasonable price. *Friendly staff. *Great view of Vitosha mountain.

Business_and_leisure Family

10/10

Exceptional

08 Sep 2020

margarita

Fantastic time

Great place to stay , very clean and lovely receptionist lady
Will come back there soon

Friends_and_family Family

2/10

Poor

24 Jun 2020

Aleksandrina

Bad experience

We arrived at 2am in the morning on 23/06/20 and we had only 5h and 30 min time to sleep but we could not sleep at all. There are people above our room (which was 102B), they were really noisy all night long. Around 3:30am we asked the receptionist if he can cahnge rooms but he said NO. At the end we could not sleep at all... :( At the next day, we had to do a lot of things and we wrere really tired!

Partner

10/10

Exceptional

02 Jun 2020

Steven

Excellent place to stay near the centre.

Nice property in the city centre.

Business

8/10

Excellent

26 Oct 2019

Verified traveler

The room itself was nice and clean, a with newish decor, I also liked the electric kettle, at last I saw one in a Bulgarian hotel!
However, I circled around for almost an hour because the hotel was impossible to find and the locals didn't know about it either.
There was no street sign with the hotel street name and the hotel itself is hidden between residential buildings and trees so you can't see it. The hotel staff should've acknowledged the area's lack of street signs and should've put some directions for visitors to find the hotel. I asked the reception guy \"Where is the street sign for the hotel street?\" and he responded with great confidence \"I don't know\". What a smart answer! Another one said to me \"You don't use navigation?\" Well, not everyone is glued to their smartphone for everything, and not everyone uses mobile navigation or has mobile internet.
Even if they do, that doesn't replace the hotel's responsibility and usual business practice to post directions because the hotel staff know very well that the hotel area lacks any street names and it will be very difficult for visitors to find it. There is a reason why in general street names exist in almost any place around the world and why hotels put \"How to find us\" directions for all their guests. The staff's response was that they are planning (?!) to put signs for their hotel. Hello! You should've done that before you opened the hotel for business! Catch up with the rest of the civilized world

Business Self

10/10

Exceptional

16 Oct 2019

Verified traveler

Really nice, staff was helpful and very enthusiastic. only problem was there was no rubbish bin in the room so i used the one in the bathroom. other than that really pleasant stay

Leisure Self

6/10

Pleasant

14 Jan 2025

Hasan

Fine for the money

Clean and nice, though lights are very dimmed and it was hard to find electricity outlets, the blinds are old and retains one position. No breakfast but every thing i needed was there , and it was easy to find from the airport.

Friends_and_family Family