Name: Hemus
Address: 31 Cherni Vrah Boulevard, Sofia, 1421, BG

6/10

Pleasant

08 Nov 2025

Nikolay

Great staff. Bathroom condition was not the best.

Self

8/10

Excellent

12 Jun 2023

Yuri

Quite, not so many people, good recently remodelled rooms. Good quality for less price. Incredible toiletries

Business Self

10/10

Exceptional

07 Jun 2023

Yuri

Good location

Business

2/10

Poor

10 Apr 2023

dorna

Everything was bad and old except the hotel location,
There were 4 sockets in the room, and only one was working. The shower curtain was used in the bathroom, it was also old and dirty, the air conditioner, TV and telephone in the room were not working.

Business

10/10

Exceptional

24 Feb 2023

ILIYA

-

Business_and_leisure

6/10

Pleasant

04 Jul 2022

Verified traveler

Lobby was beautiful; room not so much.

The lobby is gorgeous. When I got to my room, the carpet was threadbare and was already loose and coming up. It was clean, but I was shocked by the carpet and overall look of the room. The employees were friendly and very helpful.

Self

6/10

Pleasant

13 Apr 2022

Conka

Grate location. Friendly stuff.

Clean sheets and towels but the rest was old and carpet grubby.

Self

6/10

Pleasant

19 Dec 2021

Konstantin

Rude cleaning lady

The hotel did not honor the price set by hotels.ca!?!
The cleaning lady was rude.

Self

8/10

Excellent

25 Oct 2021

Verified traveler

Good location, decent for the price

The location is great, the staff was nice enough. A big problem was the bedsheets would continue to slide revealing a rather horrific mattress. The air con really didn't keep the room warm considering the windows have 0 insulation. However we were given an electric heater which helped loads.

Friends_and_family Family

8/10

Excellent

04 Oct 2021

Verified traveler

Close to center and exactly next to metro station. Simple, a little worn but excellent value for a price.

8/10

Excellent

18 Aug 2021

Verified traveler

A bit older but clean, maintained and nice staff

Very friendly personnel, room had all I needed and in good condition, bathroom super clean, nice terrace for breakfast.

Business

4/10

Poor

07 Oct 2020

Kazi

ery bad experience. Will never recommend

They would turn off AC when ever they wanted. Hair dryer was not working in the bathroom. They would not clean room until we ask them.

Friends_and_family Family

8/10

Excellent

13 Dec 2019

Verified traveler

Improved

There is an improvement from our previous stay. The room is clean but the bathroom area is too small, very difficult to bend and scrub your leg without your head hitting the wall and your back pulling up the shower curtain. They responsed quick to needs. I will rate them 4/5

Friends_and_family Family

2/10

Poor

17 Oct 2019

Adam

Looks beautiful from the outside but horrible from the inside. Had to change our room twice due to faulty air condition and finally had to move to a different hotel.
Staff were rude and rooms smelling cigarettes.

Business_and_leisure Family

4/10

Poor

05 Oct 2019

Verified traveler

Wasn’t everything the way I expected

Breakfast poor, waitresses unfriendly, receptionists helpful. Noisy corridors, you could hear a normal conversation in the adjacent room. Location was great!

Business

2/10

Poor

07 Aug 2019

Velma

Not a place I would recommend or stay again

The receptionist on the day of arrival was very rude and it didn't get any better!!! The room stunk, the water leaked from the bathroom sink to the floor and there was a major pluming problem, in that they moved us to another room, it smelled a bit better, but eventually we started having the same problem with the stench coming from the vent in the bathroom floor! Hot water was also a problem, as we had to shower with cold water a few times! This is not a hotel I would go back to, even for one night!!! They have no sense of customer service as we tried to ask them for help on a day trip from Sofia, and they were not any help at all!!!!

Partner

2/10

Poor

10 Mar 2019

Verified traveler

Terrible room, dirty and dusty.

Dirty old rooms, very dusty, dark, bed is tilted on one side, only one electrical outlet is working. Shower difficult to control the temperature. Changes every 30 seconds from very hot to very cold. But on the positive side the staff are very friendly.

10/10

Exceptional

06 Feb 2019

Verified traveler

Nice and clear hotel near to the center and metro station

8/10

Excellent

27 Nov 2018

NDG

Great location and connections to all downtown and beyond.

Leisure Family

6/10

Pleasant

05 Jun 2018

Kristina

The room was okay, with the shower and bathroom fairly clean.

8/10

Excellent

16 Dec 2017

Natally

Affordable stay and wonderful location

I stayed at Hemus hotel twice for the nights only. The hotel is in a good location with wonderful views to downtown Sofia from the one side and to the Vitosha mountain to the other side. The quality is adequate for the price.

4/10

Poor

25 Aug 2017

NJ traveler

Back to 1990!

If you are looking for post communism experience, you have found it! The hotel has not been updated since the 90ies and probably it won't be soon! Initially we were in a double room (don't expect queen or king size beds at all). The room was so tiny, there was hardly any space for our luggages. Basic stuff like hairdryer was nowhere to be found and given to me only after asking the receptionist.
After one very disappointing and claustrophobic night, we moved into an apartment which was way better and the price offered as a foreigner was one and then lowered when they found out we were originally from the country.
Do not expect anything fancy! The TV was an old tube TV that thankfully was working. But come on! This is the center of the capital of Bulgaria and you have waivy floors from who knows what and TV from the 80ies? Simply horrible!
Therefore I would not recommend this hotel to anybody including my enemy!
The management needs to do a lot of work to bring this hotel to the expected standards and the 3 star they supposed to offer.
Better spend your money somewhere else!

6/10

Pleasant

28 Mar 2017

Polvarkis

Ok for the price

fine, not expensive for what you get, breakfast was alright, i booked the suite so it was nice, but I'm not sure about the regular rooms

8/10

Excellent

26 Apr 2015

slobodan

business stay

Good position, solid breakfast, service staff, good parking

6/10

Pleasant

21 Aug 2014

jdonch

Basic room, clean and comfortable. good for price.

Overall satisfied. a decent location within walking distance to the pedestrian walk in Sofia. the room was comfortable but very basic. the breakfast was good but an attempt to look ritzier by putting individual meals under glass rather than allowing guests to choose what they want.The restaurant closes at 3PM so I did not get to check that out. the bath is a small (approx 1X1 meter) enclosed with a shower curtain that does not contain the water well so, be careful of wet floors.

6/10

Pleasant

29 Sep 2013

Judaas

Staff need to be more friendly

We have stayed there before, but we found the reception staff on duty on this visit unfriendly and miserable. The rooms are basic but fine. Breakfast ok

6/10

Pleasant

17 Dec 2012

Tony

OK Business hotel

the hotel was Ok, it needed renovation but was clean. The breakfast was ordinary. the cost however was reasonable. Location was very good next to a new mall and underground station.

4/10

Poor

22 Sep 2022

Sara

La cama estaba hundida, aunque luego me cambiaron de habitación, no me dieron la habitación que reservé. Todos estaba sucio y no era como en las fotos

Self

8/10

Excellent

08 Aug 2022

Verified traveler

Parfait
Super bien situé à une sortie de métro et rapport qualité prix ok

Self

8/10

Excellent

04 Apr 2022

Jeahong

Good for fee

Small Toilet but clean Room and bed

Friends_and_family Friends

6/10

Pleasant

25 Oct 2021

Mark

We verbleven 6 nachten. Locatie is perfect!
Maar de hotelkamers worden niet goed schoon gemaakt en gehouden.
Toiletpapier houder zit achter de wc bril, dus papier pakken niet mogelijk.
Kleine badkamer met losse wastafel, losse deurklink en als je douched is werkelijk alles nat! Het ruikt ook zeer muf in de badkamer. We hebben zelf maar schoongemaakt aangezien er in de gang zelfs iets zeer goors op de spiegel zat!
De lamp ging kapot in de badkamer en die moesten we zelf vervangen aangezien er op dat moment (18.30) geen monteur aanwezig was. We konden van kamer wisselen hiervoor, maar zie je jezelf al gaan met al je spullen voor een lampje?
Op het beddengoed zitten de nodige brandgaten van sigaretten.
Houd ook de minibar (koelkast) in de gaten, want die was bij ons leeg bij aankomst, maar bij de uit check werd er in eerste instantie gezegd dat deze gevuld was.
Het ontbijt is zeer eentonig en er is alleen een snee witbrood voor de broodrooster. Geen ander brood! Zelfs jam zoals aardbeiensmaak is niet aanwezig!
Dit was de 3e keer nu, maar het lijkt alleen maar slechter te worden nu vergelijken met de vorige keer! Gelukkig is mijn partner Bulgaars en dankzij de taal redden we ons aardig.
Volgende keer een ander hotel dus!

Leisure Partner

10/10

Exceptional

11 Mar 2020

Melissa

super hôtel

C’est un très belle hôtel
Il est super bien placé avec accès facilement au transport .
Il y’a même un bagagiste pour garder tes bagages
Je recommande si vous voulez passez un agréable séjour en Bulgarie .

Partner

8/10

Excellent

19 Feb 2020

Verified traveler

Supervriendelijk personeel! We konden in de ochtend niet ontbijten omdat we vroeg moesten vertrekken ivm een reis naar een andere stad. Werden er 2 ontbijtpaketten voor ons gemaakt! Een dag bijboeken was ook zo geregeld! Super personeel!

Business Partner

6/10

Pleasant

14 Oct 2019

Verified traveler

It's alright!

Basic *** hotel without much glamour but sufficient for a short stay

Self

6/10

Pleasant

13 Oct 2019

Verified traveler

Struttura vecchia. Camera con moquette che si solleva in alcuni punti. Doccia microscopica con tenda. Avrei apprezzato una tovaglietta sui tavoli dellla colazione anziché appoggiare il piatto direttamente sul legno del tavolo

Business Self

6/10

Pleasant

14 Jul 2019

Verified traveler

L hôtel est bien situé, à proximité d'un centre commercial, du métro, propre dans son ensemble, avec un restaurent sur place. Je n'ai rien à critiquer vraiment, c'est simple bon rapport qualité prix. Le seul truc c'est que personne ne parle français. Il faut savoir parler anglais.

4/10

Poor

04 May 2019

salman

שירות הקבלה בכלל לא טוב ארוחת בוקר עלובה גבינות מקולקלות המיטה בחדר מאוד צרה ולא נוחה החדר מיושן ולא הכי נקי...
המיקום של המלון מעולה

Family

6/10

Pleasant

10 Feb 2019

Verified traveler

Le personnel est sympa malgré quelques difficultés pour comprendre et se faire comprendre. Si vous parlez anglais c'est très bien. L'établissement est vieux mais quand même quotidiennement entretenu. Plusieurs choix de petits déjeuner. La seule chose qui m'a vraiment déplu c'est le manque d'eau chaude. Sur deux week-ends je n'avais pas d'eau chaude entre le dimanche matin et le lundi matin. Hors mis ça et l'état ancien de l'établissement j'ai plutôt passé un bon séjour. Cependant les personnes qui préfèrent les établissements plus modernes peuvent s'abstenir pour cet endroit.

Business Self

4/10

Poor

29 Oct 2018

Verified traveler

주차장이 없었다.

Friends

8/10

Excellent

23 Oct 2018

Dirk

Gut und günstig

Super Preis-/Leistungsverhältnis. Frühstück könnte besser sein.

6/10

Pleasant

16 Jul 2018

Moko

地下鉄の出入り口のすぐ前で、それはよかった。車で行ったので、大きなホテルで幹線道路に面していて、わかりやすかったのがよかった。シャワーが最悪だ。シャワーの床のバットは 70cmX70cm で、ビニールカーテンが2面だが、カーテンがバットの縁より 10cm 程高い長さまでしかないので、カーテンを伝った水はバットの外に大量に流れていき、トイレも水浸しになった。しかも、バットの排水が詰まり気味で、あふれそうになった。なぜ、こんな状況のシャワー設備を平気で客に提供できるのだろうか、本当に腹立たしい。支配人などは、一度このシャワーを使ってみるがいい。冷蔵庫があったが、全く冷えなかった。故障である。これも、なぜ放っておくのだろうか、理解できない。客商売でないみたいだ。

6/10

Pleasant

17 May 2018

Verified traveler

Hotel is acceptable.

4/10

Poor

26 Oct 2017

Verified traveler

Δεν είχε ζεστό νερό στο μπάνιο.Κλεισαμε διπλό κρεβάτι και μας έδωσαν μονό.Το ακυρώσαμε μετά από 2 ώρες καθυστερηση

4/10

Poor

14 Oct 2017

Verified traveler

Sporco

Pessimo. Le foto non corrispondono alla realtà.
Le camera puzzano di fumo, sporche e l'arredamento è vecchio e logoro.
Personale scortese.

6/10

Pleasant

28 Jul 2017

Claudia

Not that bad, but..

We booked the suite with breakfast included. The room is acceptable, but not what I was expecting.

8/10

Excellent

27 Jun 2017

Verified traveler

만족합니다.

시내 중심에서 떨어져있지만 지하철역에 바로 있어서 이동하는데 좋았습니다.
멀리서도 딱 보이고 사거리에 지하철역, 쇼핑몰이 있습니다.

6/10

Pleasant

08 Jun 2017

Mara

Hotel antigo

Hotel antigo com carpete, banheiro ruim.

8/10

Excellent

02 Jun 2017

Verified traveler

attention à l'endroit de la chambre

hotel correct dans son ensemble. Si vous êtes sensibles au bruit, veillez à ne pas prendre de chambre dans les derniers étages car il y a un restaurant au dernier étage et le bruit résonne plusieurs étages en dessous. Sinon l'hotel est assez proche du centre ville, accessible à pieds pour ceux qui aiment marcher (environ 45 minutes) ou à bus ou métro avec des stations de bus et de métro à proximité immédiate. Pour ceux que ça intéresse, le musée de l'homme, le musée de la culture et un petit centre commercial étaient à proximité.

6/10

Pleasant

01 May 2017

Verified traveler

Für die Qualität zu teuer. Unrenoviert aber sauber. Kein Wasserdruck aber gutes Personal.

4/10

Poor

01 May 2017

Verified traveler

Altes Hotel..... ohne Charme des Ostens...... wenn Angebot unter 40€, dann ein guter tip für preissensitive....