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Sense Hotel Sofia, A Member Of Design Hotels

Sofia · Bulgaria

16 Tsar Osvoboditel Blvd.View location

9.2/10Excellent616 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort9.2/109.2
Condition9.2/109.2
Location9.4/109.4
Neighborhood9.4/109.4
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sense Hotel Sofia, A Member Of Design Hotels

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Make yourself at home in one of the 71 air-conditioned rooms featuring iPod docking stations and minibars.

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A stay at Sense Hotel Sofia, a Member of Design Hotels places you in the heart of Sofia, steps from Yellow Pavement and Bulgarian Parliament. This luxury hotel is 0.1 mi (0.1 km) from Monument to the Liberating Tsar and 0.1 mi (0.2 km) from Central Military Club.

Make yourself at home in one of the 71 air-conditioned rooms featuring minibars and espresso makers. Your memory foam bed comes with Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and slippers.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: EUR 50 per night
    • A tax is imposed by the city: EUR 1.53 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • Parking height restrictions apply.
    • Contactless check-in is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 28 per person
    • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
    • Covered self parking fee: EUR 30 per night
    • Pet fee: EUR 30 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: EUR 55.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Bulgarian

    English

Nearby attractions

Yellow Pavement 0.1 km / 0.1 mi
Bulgarian Parliament 0.1 km / 0.1 mi
Monument to the Liberating Tsar 0.1 km / 0.1 mi
Central Military Club 0.2 km / 0.1 mi
Aleksander Nevski Crypt 0.3 km / 0.2 mi
Russian Church 0.3 km / 0.2 mi
National Museum of Natural History 0.3 km / 0.2 mi
Sveta Sofia Church 0.3 km / 0.2 mi
Alexander Nevski Cathedral 0.3 km / 0.2 mi
National Gallery for Foreign Art 0.4 km / 0.2 mi
Sofia University 0.4 km / 0.2 mi
City Garden 0.4 km / 0.2 mi
Ethnographical Museum 0.4 km / 0.3 mi
Cyril and Methodius National Library of Bulgaria 0.4 km / 0.3 mi
National Opera and Ballet 0.5 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 71
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Multilingual staff
  • Lift access
Show 18 more facilities & services
  • Garden
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Spa treatments
  • Breakfast
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Sense Hotel Sofia, A Member Of Design Hotels

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Sense Hotel Sofia, A Member Of Design Hotels

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Sense Hotel Sofia, A Member Of Design Hotels

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Sense Hotel Sofia, A Member Of Design Hotels

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 26 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable5 photos

    Sense Hotel Sofia, A Member Of Design Hotels

    DOUBLE SUPERIOR

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 35 m²DBL.EJ
    DOUBLE EXECUTIVEPhoto unavailable7 photos

    Sense Hotel Sofia, A Member Of Design Hotels

    DOUBLE EXECUTIVE

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 35 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable6 photos

    Sense Hotel Sofia, A Member Of Design Hotels

    DOUBLE DELUXE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 60 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable13 photos

    Sense Hotel Sofia, A Member Of Design Hotels

    SUITE KING SIZE BED

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 33 m²TWN.SU
    TWIN SUPERIORPhoto unavailable4 photos

    Sense Hotel Sofia, A Member Of Design Hotels

    TWIN SUPERIOR

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Sense Hotel Sofia, A Member Of Design Hotels

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH TERRACESUITE • WITH TERRACESUI.TR

    Photos are not available for this room type.

    Sense Hotel Sofia, A Member Of Design Hotels

    SUITE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-1

    Photos are not available for this room type.

    Sense Hotel Sofia, A Member Of Design Hotels

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible SUPERIORRoom • Accessible SUPERIORROO.H6-SU

    Photos are not available for this room type.

    Sense Hotel Sofia, A Member Of Design Hotels

    Room Accessible SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sense Hotel Sofia, A Member Of Design Hotels

9.2
Excellent
616 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.2 /10
Location
9.4 /10
Neighborhood
9.4 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
Blair
Nice hotel which is centrally located in the heart of downtown.
Self
10/10
Exceptional
12 Jun 2026
Gregory
Great location, clean lovely rooms
Friends_and_family Friends
10/10
Exceptional
01 Jun 2026
Gerard
Excellent location with helpful staff. This was a last~minute choice and one well made.
Partner
10/10
Exceptional
07 Mar 2026
Virginie
Perfect as described
10/10
Exceptional
05 Mar 2026
JIBON
rs
Self
10/10
Exceptional
10 Feb 2026
Alexander
Spacious, clean room, very friendly staff…
6/10
Pleasant
30 Dec 2025
Eman
Some furnishings and surfaces in the room need to be updated (e.g., stained/old towels, scratched floors and walls). The shower doesn’t have an actual fixed shower head, just a handheld one which made showering really difficult. Rooms were noisy at night — even on a Monday night — you could hear talking and furniture moving and walking in the next room. My room was also by a service elevator which made the situation much worse. But the staff were so lovely and helped me as much as they could.
Leisure Self
10/10
Exceptional
14 Oct 2025
MAC DONALD
Loved my entire experience at Hotel Sense, from the service to the room to the breakfast. Thank you for everything
Self
8/10
Excellent
18 Aug 2025
Louise
Great hotel near all areas of Sofia for shopping etc
10/10
Exceptional
30 Jul 2025
Kalina
Friendly staff
8/10
Excellent
13 Jul 2025
Kelly
Great location
Leisure Self
10/10
Exceptional
04 Jul 2025
Jehane
Great hotel and service! We highly recommend it.
Business_and_leisure Family
10/10
Exceptional
07 May 2025
Najma
We stayed here for 4 nights. It was such a lovely hotel. So comfortable, large spacious room. And comfortable beds. It was cleaned daily. The staff were so helpful and friendly. Very professional. The location was brilliant, right in the city centre. Lots of cafes and restaurants nearby as well as the main town centre. Everything is as walking distance. I would highly recommend this hotel.
Leisure Family
8/10
Excellent
09 Mar 2025
Oleg
This hotel is located in teh center of Sofia. The gym is ok, a little small for me, I felt a little claustrophobic. The sauna is good. The only ting I did not like - the car parking charges unexpected (20 euro per day), When I was booking the hotel there was no info about it.
Business Self
10/10
Exceptional
19 Feb 2025
FABIOLA

Perfect

Excellent location! Room very comfortable, staff was great. Coming back.
Friends_and_family Family
4/10
Poor
02 Feb 2025
Conor

Book another hotel

Don’t stay there!!!
Bar closed from 11pm -12 noon. No room service after 9pm
Waiting staff sat at restaurant tables smoking right up until the second it opens at noon. And refused to let us in at 11.55 am because all 8 staff were sat smoking. Rooms badly need upgrading. Sanitary ware falling off the walls. Balcony was a trip hazard. We booked the hotel because of the rooftop bar. A week before we arrived they emailed to say it would be closed. Joke
Partner
8/10
Excellent
27 Jan 2025
Francois

One of the best hotels in Sofia

Great rooms, generous size, modern amenities
Careful the rooftop is closed for renovations (it's their no1 feature)
Business
10/10
Exceptional
22 Dec 2024
Hannelore

Waking distance to all landmarks

Exceptional welcome and impecable assistance, promptly to help in all my needs.
Friends_and_family Family
8/10
Excellent
09 Dec 2024
ilan
It was fine - the hotel towels need to b in better condition and not worn out and frayed.
Self
8/10
Excellent
11 Nov 2024
Isabel
Room was not properly clean yesterday !! And we told them but when we arrived at 6.00 pm nothing had been done !! They clean a bit but not toiletries replaced , water
Friends_and_family Family
6/10
Pleasant
21 Oct 2024
Gaurav
Sense hotel Sofia, while its location is undeniably convenient—just a short walk from many of the city’s major attractions—the overall experience didn’t quite meet my expectations. The proximity to key sites made it easy to explore without needing transportation, which was a definite plus.

However, I was disappointed with the room and service standards. The room felt a bit outdated and lacked the comfort I was hoping for. Additionally, the service seemed somewhat inattentive, and certain requests took longer to fulfill than expected.

While the location is fantastic for tourists, I believe there’s room for improvement in terms of the hotel’s accommodation and service quality.
Leisure Partner
6/10
Pleasant
09 Oct 2024
Mindaugas

Weird impressions

It has been a weird experience. On one hand this is considered to be a unique-style hotel, but certain details were not to my taste. Positives: the breakfast room on the 9th floor - excellent views, ok food and service. The Jintu Asian restaurant on the ground floor - top notch. The pool and sauna area - ok, but the steam sauna was steamless. Negatives: my room was on the 1st floor among the conference rooms. Street view was nothing to enjoy. Door-type window blinds was the most strange thing I’ve ever seen. The shower door leaked water out onto the bathroom floor and I always had to use a big towel to collect it. The water pressure is simply to high. The most dissapointing was that the room didn’t look modern - had no USB pirts, chargibg stations and TV was difficult to manage with just a few programs really working. My conclusion - not worth its high price.
Business
10/10
Exceptional
08 Oct 2024
DAVID
I like the rooftop bar
Leisure Self
10/10
Exceptional
09 Jul 2024
Neil
Excellent restaurant and rooftop bar.
Leisure Partner
10/10
Exceptional
25 Jun 2024
Dolores
We liked everything. Helpful staff, clean and quiet room, good breakfast, excellent breakfast staff including Slavka.
Leisure Partner
10/10
Exceptional
18 Apr 2024
ZIV

Very nice hotel but beware of houskeeping

Very cool adn cpmfortable boutique hotel in a an excellent downtown location. Amazing rooftoop restaurant and bar with some of teh best views in town and an excellent cusine. I would have given the full marks for service except for teh fact that once again a cleaning lady from housekeeping stormed into teh room catching me in my birthday suit, seems to be a common theam in many hotels.
Business
10/10
Exceptional
24 Nov 2023
Rakesh
Great hotel and very cosy with a nice roof top bar/restaurant
Leisure Partner
8/10
Excellent
13 Nov 2023
Michael

Beautiful hotel, great area, service needs work

This hotel was a great value because it was beautiful and in a great location. My room was huge and luxurious. Breakfast was really good if relatively limited choices. My only complaint was the service. They were pleasant at check-in, but they gave me a room on the 8th floor. When I mentioned that all the reviews said not to get a room on an upper floor because the noise from the rooftop bar, they accommodated me, but identified me as “noise-sensitive”. Bigger problem was that reception said I would not need a reservation for the rooftop bar after 11:00 PM (which admittedly I though was odd for a Saturday night if it was such a local hotspot). So I went to dinner, and when I came back around midnight, I went up to the bar and it was heaving, of course. The hostess was borderline rude, and had me sit at a table outside of the main bar area. After waiting for 10 minutes with no further attention, I went back up to the hostess station and asked if I could order a drink, and she begrudgingly took my order and then delivered the drink a couple minutes later. As I was finishing my cocktail and getting ready to leave, she came up and told me they had a place at the bar for me and when I declined, she seemed a little annoyed with me. Check out was also a little clunky, because even with a deposit on file, which more than covered my charges, they ran another charge on my credit card, which made me a little uneasy and honestly, the explanation was not very clear.
Self
10/10
Exceptional
24 Oct 2023
Jennifer
The hotel is very well located, within walking distance to several attractions and has excellent amenities. Highly recommend staying at this hotel!
Leisure Friends
10/10
Exceptional
08 Oct 2023
andrew
Spot on , great location
Leisure
10/10
Exceptional
28 Sep 2023
Baron
The roof top bar and restaurant are great.
Business
10/10
Exceptional
21 Aug 2023
Junko
The hotel was amazingly nice. Spacious comfortable clean room and the breakfast was outstanding. The view from the rooftop bar is also spectacular.
Partner
4/10
Poor
02 Jun 2023
Jhames
Staff is great and are willing to help. The hotel is located in a perfect location overlooking great sights and close to everything. However, be prepared to hear loud music until midnight since the bar is on the top floor. We were in a suite and could not sleep until they closed the bar. Additionally, the pool is only available for one hour a day for kids under 14. Not a family hotel.
Leisure Family
10/10
Exceptional
30 May 2023
moshe

Excellent

Great hotel,very modern,high condition.
Good service and very good food
Self
10/10
Exceptional
14 Mar 2023
Michal

Great modern hotel in the city center

Great modern hotel in the city center
Partner
10/10
Exceptional
06 Mar 2023
daniel
An excellent hotel. Definitely 5 star service. Great room with a balcony in a central location. Food was good and cocktails were excellent in the ground floor restaurant. The rooftop bar had a lovely view, book ahead for a table as it was full most nights in our stay.
Leisure Partner
10/10
Exceptional
07 Feb 2023
Jesse
The staff were remarkable! Everyone was very professional and ensures you are comfortable. Breakfast upstairs was amazing! Slavra was the best!
Leisure Partner
10/10
Exceptional
06 Jan 2023
Mark

Fantastic location, facilities and feeling

Only a short walk from the Metro station (from airport) this hotel is set in a superb location overlooking the cathedral. I had the warmest of welcomes by the bell boy and reception staff (deposit for extras paid on arrival), check in was quick and key card operates the elevator.
The hall ways smell of fresh carpet, the room is very modern by design and extremely clean, maintained this way all week by the very friendly and attentive staff. Lots of information about services, great mini bar and seamless WIFI.
The Spa Facilities at the hotel are epic, a true escape from the day to day grind with pool, hot tub, cool tub, sauna and steam room. Spa staff are fantastic, treatments are incredible and cost effective.
Rooftop bar is also amazing during the evening, for food and working during the day.
One of the best hotels I have stayed at and I would recommend to anybody visiting the city.
Self
6/10
Pleasant
19 Dec 2022
CAROLINE

Fabulous room but sadly no smoking ban

Hotel room and facilities were fabulous and I would 100% recommend the location, amenities and the spa facilities. The rooftop bar is fabulous but sadly Bulgaria doesn’t have a smoking ban so you are enclosed in a bar and restaurant area with smoke which is not what you expect from a five star experience anywhere else in the world. The breakfast is great and the staff are friendly. The spa was lovely too but I had a bad experience with the facial. I will write to the hotel separately about this but those are honestly the only issues I had. I would definitely stay again and would recommend that friends and family do there were just these two issues both of which I’m sure can be fixed- one when Bulgaria catches up with the rest of Europe on the smoking laws (I have no issue if people want to smoke- completely your choice but I don’t want to come away from a nice restaurant or bar stinking of smoke) and one was personal issues with the spa treatment and I didn’t let either ruin a wonderful stay.
Self
8/10
Excellent
06 Dec 2022
Shavtai
Centrally located, good breakfast.
Didn't like glass wall in the room & absence of big windows.
10/10
Exceptional
22 Nov 2022
Tytus
Great hotel with attentive staff and an amazing restaurant. Highly recommend for business travel.
Business
10/10
Exceptional
14 Nov 2022
ilan
The place is wonderful, very clean and pleasent.
The staff is helpfull , eating on the roof is great highly recomanded .
Leisure Family
10/10
Exceptional
26 Sep 2022
Darrin
This is one of the best Hotels I have ever stayed in. It is better than most 4 **** in Las Vegas. It is a huge bang for your buck and the staff are supreme! You have a grand view of the Cathedral every morning for breakfast and is centrally located to all the sights especially the Roman ruins and shopping. The restaurant is bar none a top shelf menu! Seemed to be a popular night spot too for patrons and locals.
Leisure Self
6/10
Pleasant
21 Sep 2022
Audrey
Amazing location! Since it is affiliated with Marriott I was disappointed in the following:
No inside safety chain or bolt
NO USB charging or plugs next to the bed. Very difficult to charge.
Outrageous laundry cost
Leisure Family
10/10
Exceptional
29 Jul 2022
AMNON

Great hotel

Very good hotel, nice view, good breakfast,kind staff
Business
10/10
Exceptional
04 Jul 2022
Chen

Faultless

I’m a regular at Sense hotel and have come to expect the highest standards from them. This time was no exception, if anything they have got better.
Friends_and_family Family
2/10
Poor
29 Jun 2022
nikolay
only location and fithness center
Leisure Self
10/10
Exceptional
14 Jun 2022
David

Fantastic stay

A fantastic hotel in an amazing location. It only takes around half an hour to get here from the airport using the Metro and then the short walk from the station. The facilities are very good and the staff are even better. From here the main sights of Sofia are all a short and easy walk to get to.
Partner
10/10
Exceptional
21 Dec 2021
Ruth
I like everything about this boutique hotel.
Business_and_leisure Self
10/10
Exceptional
28 Sep 2021
Nicholas
The Sense is minimalist, impeccably clean and in the middle of town. Absolutely loved my stay. My only comment is coffee with breakfast should be included as part of the package. Other than that 5* all around.
Business_and_leisure
10/10
Exceptional
30 Jul 2021
Lisa

Great Stay

I had a wonderful, relaxing stay at this hotel. The spa area including the pool was a rewarding bonus after a long day of work.
Business
10/10
Exceptional
29 Jul 2021
Verified traveler
Best hotel in Sofia. No need to look further.
Leisure
6/10
Pleasant
18 Jun 2021
Gonen

My last visit

I came with high expectations hearing only good things about the hotel. But it was only OK. Average. Room was small, no extra amentities, not very comfortable wooden floor, breakfast was average.
One thing - the staff with very kind, vrey polite, very helpful the entire time
Business Self
10/10
Exceptional
10 Mar 2021
Verified traveler
Great location & friendly staff! Highly recommend.
Leisure Self
10/10
Exceptional
13 Oct 2020
Ram

Perfect hotel for Sofia

Perfect hotel for Sofia - best location, beutiful modern design and feel, great breakfast and even a nice spa. My only negative remark is that the hotel does not provide complementary drinking water.
Friends_and_family Family
10/10
Exceptional
15 Jun 2020
Verified traveler
Perfect location and great service. I recommend it.
Leisure Self
10/10
Exceptional
22 Mar 2020
Boyana
It's the best.
Business Family
4/10
Poor
09 Mar 2020
Verified traveler

not good as it was

the Hotel have a really bad smell especially in the 3rd level,
it was a great hotel but the service and condition of the hotel is not good
Friends_and_family Friends
10/10
Exceptional
03 Feb 2020
AMNON

Great in all aspects

Amazing hotel, great rooms, great breakfast , verey nice staff. Comfort parking by the bel boy
Business
2/10
Poor
01 Feb 2020
Verified traveler
Oldish hotel, room are also older. Front door is broken. Smell of toilet in the room
Business Self
10/10
Exceptional
25 Jan 2020
Nils

Best hotel in Sofia

Best hotel in Sofia. I have stayed in many, but none of them are better than Sense.
Business
10/10
Exceptional
16 Dec 2019
AVISHAY

This is the hotel to stay at

An absolute delightful, luxurious, fun and comfortable experience. One of the best hotels we have ever stayed in.
Partner
10/10
Exceptional
09 Dec 2019
Verified traveler
Stylish hotel with a spa center and a nice sky bar in a nice and communicative part of the Sofia city center. The staff is very helpful and the facilities are plenty and modern.
Business Self
10/10
Exceptional
23 Nov 2019
Verified traveler
Fantastic breakfast. Friendly service. Wonderful swimming pool.
Leisure Partner
10/10
Exceptional
10 Nov 2019
Verified traveler
Very nice hotel and spacious room and friendly helpful staff.
Leisure Self
6/10
Pleasant
24 Oct 2019
Verified traveler
The hotel didn't feel like a five-star one. They need to upgrade their rooms to match the star rating.
Leisure Self
10/10
Exceptional
16 Oct 2019
Ben

Excellent hotel & staff.

The service and hotel couldnt have been better, the staff were friendly and efficient, I would come back to Sofia, just to stay at this hotel
Friends_and_family Friends
10/10
Exceptional
02 Oct 2019
Carli

Best hotel in sofia!!

Best hotel in sofia!!
Partner
10/10
Exceptional
23 Sep 2019
Verified traveler

Great location and stay!

Great location, very nice staff and rooms were clean and comfortable. Front desk was very helpful answering any questions.
Friends_and_family Family
10/10
Exceptional
23 Aug 2019
kim

Wonderful Hotel in the heart of Sofia

The hotel was wonderful clean and the service was fantastic at breakfast. When we ate on the roof top in the evening the waiter forgot to bring our appetizer? We did ask him about it and he said oh I am so sorry.. please forgive me it was fine the other person was only eating the appetizer but I had more than enough for my dinner so we just shared my order but when we got the bill the appetizer was on it... UGH
They removed it. We had room service as well and that was excellent and used the spa services which were also a great value and excellent quality. It would have been nice to have our little one at the pool but you had to be 14 to go to the pool or spa. The bath tub was very large so our 20 month old enjoyed playing it the tub.
Business
10/10
Exceptional
21 Aug 2019
Verified traveler
Cool decor. Terrific view from rooftop restaurant. Exceedingly friendly and helpful staff, esp Lora, Kalina, and Slavka.
Leisure Self
10/10
Exceptional
23 Jul 2019
Kamen

Great hotel in the middle of town

Great hotel. Both restaurants outstanding. Valet parking.
Partner
10/10
Exceptional
11 Jul 2019
Albert Steven

Stylish stay in Sofia

Excellent hotel in a very centrally located part of the city. Stylish property with a great roof top bar with a terrific view of the city. My only complaint about the rooftop is how many people smoke up there. Very good breakfast served on the rooftop also. Hotel staff are pleasant and helpful.
10/10
Exceptional
06 Jul 2019
Zaid
Very nice
10/10
Exceptional
02 Jul 2019
Verified traveler
Great breakfast!!
Friendly staff
Comfortable rooms and awesome spa
10/10
Exceptional
12 Jun 2019
Verified traveler
Modern and yet friendly. Spacious rooms. Nice rooftop bar. Very central
Business Self
10/10
Exceptional
22 May 2019
Carli
Best hotel in sofia!!!
Family
10/10
Exceptional
22 Apr 2019
Verified traveler
My room at the Sense hotel was just awesome - floor to ceiling windows with a beautiful view of the cathedral that is Iit up at night. Great room layout - the bed faces the window and behind the bed is a desk. Nice lighting control in the wall controls room lights. Nice sized tv. Nice bathtub with separate shower stall with rain shower head and a hand shower. Only one tiny complaint that the tub was a bit too deep for me being only 5 foot 3. The 9th floor bar/restaurant was wonderful. Had a great shrimp appetizer and sat at a table overlooking the plaza. Hotel staff was absolutely great - helped me book a day trip and gave me advice on how to get a tram ticket, what sights were within walking distance, etc. The hotel is literally several blocks away from the cathedral, both buildings of the art museum, the ethnographic museum, the natural history museum, so I didn't need to taxi anywhere. The downtown area was beautiful - lots of green with tulip beds everywhere, just gorgeous.
Leisure Self
8/10
Excellent
16 Apr 2019
Assaf
hotel is great ; clean, service is good ;

2 issues:
1. wifi wasn't working on the 1st day ; solved on the second day
2. breakfast - try to change from time to time ; having the same breakfast for 4 days is a little boring

besides, all was great
Partner
8/10
Excellent
13 Apr 2019
Verified traveler
I enjoyed the hotel property and the staff, i did not enjoy being charged for an extra person fee, because expedia overlooked me making a reservation for an adult and a child, indicated a double occupancy on the reservation and ignored my disoute afterwards.
Business Family
10/10
Exceptional
01 Apr 2019
Florent

Very good hotel

Nice location, and very friendly and helpful staff
Partner
10/10
Exceptional
26 Jan 2019
Verified traveler

A great job once again!

This is an amazing place. I have stayed here several times. Each return is just as good as I remembered it. The food is great and reasonably priced, the spa is excellent and the room a definite 5 Star experience.
8/10
Excellent
25 Jan 2019
S
Good location, polite service, clean spacious rooms.
10/10
Exceptional
19 Jan 2019
Verified traveler

Modern hotel

Modern hotel, big rooms, in door parking, good breakfast on the top roof bar, nice staff.
6/10
Pleasant
08 Dec 2018
Flavia

Nothing special in the room...no view ..

It was ok...not more and not less
Friends
10/10
Exceptional
04 Nov 2018
Bogie
Modern, clean and so perfect all around! The staff was white glove all around, the rooms were clean and felt designer driven with lots of thought to the smallest detail,
10/10
Exceptional
03 Nov 2018
Petra
This was my second time staying at this property. The hotel had a great location in Sofia. I love the design and comfort of the room. I would highly recommend this hotel to anyone coming to Sofia.
6/10
Pleasant
19 Oct 2018
Verified traveler
Terrible beds!! Overpriced and overrated. In relative terms better hotels around at more competitive prices. Beds were barely the width of a small child bed
10/10
Exceptional
27 Sep 2018
DARREN

It makes Sense

We stayed in a suite. Beautifully appointed. Very very clean. Nice touches with complementary wine, fruit and chocolates. Service outstanding in all bars and restaurant.
Partner
8/10
Excellent
27 Sep 2018
Jason James

STUNNING

Very nice hotel and I would stay again. I was on the 7th floor which was under the restaurant/bar and the room was very cold (August). the Airconditioning, although switched off, continued to pump cold air into the room sporadically. There was also clicking/cracking noises (as if metal/wood was expanding from the sun) every once in awhile. Overall, I would definitely stay here again. The spa/pool were FANTASTIC, staff were extremely helpful and the rooms were immaculate. Roof top bar WOW.
8/10
Excellent
25 Sep 2018
Michael

Great service

All good except that maybe non coffee drinkers, we drink tea, could be better served by providing fresh milk in the fridge.
A special mention for the doorman who due to road closures carried our two suitcases for approximately 500 metres, including down three flights of steps to catch our taxi.
Excellent service, thank you.
Partner
10/10
Exceptional
16 Sep 2018
Shlomi
Great staff and facillities , beautiful rooms and hotel enviroment
8/10
Excellent
10 Sep 2018
Po Sheng
nice and fancy hotel but drain is not working well
10/10
Exceptional
05 Sep 2018
Verified traveler

Beautiful rooftop bar, and great spa

The Sense Hotel was very luxurious. All the amenities were top quality. The rooftop bar/breakfast area has an amazing view of the city. The spa/pool area was very nice as well. There is a hot tub, a cold bath, sauna, steam bath, pool, and shower. It was located near most of the main attractions of Sofia. The bedroom was very comfortable but felt a bit like an office.
Partner
10/10
Exceptional
05 Sep 2018
Verified traveler

Excellent Hotel for the looking around \n

Very Good nothing found to complain about, if you had it was delt with very quickliy
10/10
Exceptional
14 Aug 2018
James
Hotel was amazing but unfortunately the restaurant/bar were always really funny about us splitting the bill between two rooms, even telling us it was ‘not possible’ on one occasion.
Partner
10/10
Exceptional
12 Aug 2018
Verified traveler
Excellent staff- so friendly and happy let a lot extremely professional! Countless amount of bottled complimentary water still or sparkling- great amenities and the rooms bed were just absolute BLISS! Such a great stay - and will most definitely stay here again!! Thank you Dad Stur
10/10
Exceptional
11 Aug 2018
Verified traveler
Honestly - one of the best hotels I’ve ever stayed in! Incredible value for money! Please don’t get more expensive because your rates are amazing for the luxury you get! Also, your staff are so sweet! Especially the morning breakfast staff in particular the lovely tall lady Slyvaka or Slavika (sorry I can’t temember it now)! What a great overall stay! Huge rooms & perfect settings! Loved The Sense Hotel! Bravo!
6/10
Pleasant
04 Aug 2018
L
No option to contact housekeeping so I asked the front desk for extra towels, but they were never sent to the room.
After the room had been cleaned, i noticed that the wrappers of the stuff that had been consumed from the mini bar as well as the dirty coffee cups were still there. I asked the front desk to take care of it, they did not apologise; instead they asked what was my room number. After dinner i returned to the room and noticed that someone had removed the dirty cups, but not replaced them with clean ones, and the mini bar was not refilled. If I hadn't bought a bottle of water from somewhere else, I wouldn't even have water in the room (in a city where the tap water cannot be used). I called the front desk, again no apology, they just said it was too late to do anything and that it was a matter of 3 departments of the hotel to clean the room, clean and check the mini bar and replace the goods. I asked that the manager would call me the next morning at 9. Nobody called, so i called in the morning only to talk to a manager on call, because the General Manager was \"not available\". He apologised and sent over a platter of fruit.
When i reviewed the hotel (they sent me a survey via email), I received an apology from a front office manager. I requested a response from the General Manager, but again he was on a business trip...
Good, spacious rooms, , but No1 in a hotel experience is cleanness and politeness... Unfortunately, these guys need to work on those.
8/10
Excellent
01 Aug 2018
Verified traveler
Nice rooms, great pool for laps, but when you call Front Desk for questions or issues their customer service is lacking.

Location & surroundings

Sense Hotel Sofia, A Member Of Design Hotels
16 Tsar Osvoboditel Blvd., Sofia, Bulgaria

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Sense Hotel Sofia, A Member Of Design Hotels

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