BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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9.2/10Excellent268 Reviews
Cleanliness9.4/10 9.4
Service9.0/10 9.0
Comfort9.2/10 9.2
Condition9.0/10 9.0
Location9.4/10 9.4
Neighborhood9.2/10 9.2
Value9.4/10 9.4
Amenities9.2/10 9.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Crystal Palace Boutique Hotel
The Crystal Palace Boutique Hotel is a great boutique hotel, housed in a beautiful historic building, situated in the very centre of Sofia, right by the Doctor's Garden, St. Climent Ohridski University of Sofia, as well as St. Krill and Metodii National Library.
Links to the public transport network are to be found just a few minutes' walk away. The hotel comprises a total of 63 double rooms fitted with up-to-date amenities and boasts common spaces of luxurious décor. It is a great place for both leisure and corporative travellers.
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A stay at Crystal Palace Boutique Hotel places you in the heart of Sofia, steps from Sofia University and Doctors’ Garden. This hotel is 0.5 mi (0.9 km) from Borisova Gradina Park and 0.6 mi (0.9 km) from Soviet Army Monument.
Make yourself at home in one of the 63 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
5:30 AM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Parking height restrictions apply
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Cleaning and safety
Sanitization
Cashless transactions are available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.28 per person, per night
We have included all charges provided to us by the property.
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- A car is not required for transportation to and from this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
- Airport shuttle fee: EUR 45 per person (one-way)
- Self parking fee: EUR 20 per day
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: EUR 30 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Bulgarian
English
Nearby attractions
Sofia University
0.2 km / 0.1 mi
Doctors’ Garden
0.2 km / 0.1 mi
Cyril and Methodius National Library of Bulgaria
0.3 km / 0.2 mi
Bulgarian Parliament
0.4 km / 0.3 mi
Zaimov Park
0.4 km / 0.3 mi
Yellow Pavement
0.4 km / 0.3 mi
Borisova Gradina Park
0.5 km / 0.3 mi
Alexander Nevski Cathedral
0.5 km / 0.3 mi
National Gallery for Foreign Art
0.6 km / 0.4 mi
Soviet Army Monument
0.6 km / 0.4 mi
Monument to the Liberating Tsar
0.6 km / 0.4 mi
Vasil Levski Monument
0.6 km / 0.4 mi
Crystal Park
0.7 km / 0.4 mi
Central Military Club
0.7 km / 0.5 mi
Oborishte park
0.8 km / 0.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 63
- Number of floors (main building): 6
- Double rooms: 63
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
- GarageExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
Show 35 more facilities & services
- Wi-fi
- Transfer serviceExtra charge
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Lift access
- Newspapers
- Luggage room
- Towels and bed linen
- BarExtra charge
- Restaurant: 1
- Non-smoking area
- Air conditioning in Restaurant
- Conference room
- Meeting room: 2
- ProjectorExtra charge
- PrinterExtra charge
- PhotocopierExtra charge
- Audio-visual equipment rentalExtra charge
- FaxExtra charge
- SaunaExtra charge
- Steam bathExtra charge
- MassageExtra charge
- Spa treatmentsExtra charge
- Breakfast buffet
- À la carte lunchExtra charge
- À la carte dinnerExtra charge
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Palace Boutique Hotel
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Palace Boutique Hotel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Palace Boutique Hotel
Double or Twin EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Palace Boutique Hotel
TWIN EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Palace Boutique Hotel
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 28 m²DBL.ST
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- Wi-fi
- Safe
- Central heating
- Centrally regulated air conditioning
- Carpeted floors
- Tea and coffee making facilities
- TV
Show all 22 amenities
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
- Toiletries
- Bathrobes
- Slippers
- Make-up mirror
- Smoke detector
- Housekeeping
- Telephone in the bathroom
- 220V power supply
- Pillow menu
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Palace Boutique Hotel
DOUBLE STANDARD
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Wake-up service
- Wi-fi
- Safe
- Central heating
- Centrally regulated air conditioning
- Carpeted floors
- Tea and coffee making facilities
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
- Toiletries
- Bathrobes
- Slippers
- Make-up mirror
- Smoke detector
- Housekeeping
- Telephone in the bathroom
- 220V power supply
- Pillow menu
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 30 m²DBL.EJ
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Shower
- Bathtub
- Smoke detector
- Tea and coffee making facilities
- Direct dial telephone
- TV
- Telephone in the bathroom
Show all 22 amenities
- Bathroom
- Housekeeping
- Make-up mirror
- Slippers
- Bathrobes
- Toiletries
- 220V power supply
- Pillow menu
- Wake-up service
- Wi-fi
- Safe
- Central heating
- Centrally regulated air conditioning
- Carpeted floors
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Palace Boutique Hotel
DOUBLE EXECUTIVE
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
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Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ
Room amenities
- Hairdryer
- Shower
- Bathtub
- Smoke detector
- Tea and coffee making facilities
- Direct dial telephone
- TV
- Telephone in the bathroom
- Bathroom
- Housekeeping
- Make-up mirror
- Slippers
- Bathrobes
- Toiletries
- 220V power supply
- Pillow menu
- Wake-up service
- Wi-fi
- Safe
- Central heating
- Centrally regulated air conditioning
- Carpeted floors
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Palace Boutique Hotel
DOUBLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Palace Boutique Hotel
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Palace Boutique Hotel
SUITE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXESUITE • DELUXE • 1 Bedroom • 45 m²SUI.DX
Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Rollaways on demand, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Carpeted floors
Show all 23 amenities
- Central heating
- Safe
- Living room: 1
- Wi-fi
- Wake-up service
- Pillow menu
- Cot on demand
- 220V power supply
- Toiletries
- Bathrobes
- Slippers
- Make-up mirror
- Smoke detector
- Housekeeping
- Telephone in the bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Palace Boutique Hotel
SUITE DELUXE
Room photos
17 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Rollaways on demand, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Room amenities
- Centrally regulated air conditioning
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Carpeted floors
- Central heating
- Safe
- Living room: 1
- Wi-fi
- Wake-up service
- Pillow menu
- Cot on demand
- 220V power supply
- Toiletries
- Bathrobes
- Slippers
- Make-up mirror
- Smoke detector
- Housekeeping
- Telephone in the bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Palace Boutique Hotel
SINGLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXESUITE • DELUXESUI.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Palace Boutique Hotel
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARD • 1 Bedroom • 28 m²DUS.ST
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Direct dial telephone
- TV
- Centrally regulated air conditioning
- Wi-fi
- Wake-up service
- Pillow menu
- 220V power supply
Show all 22 amenities
- Toiletries
- Bathrobes
- Slippers
- Make-up mirror
- Smoke detector
- Housekeeping
- Central heating
- Safe
- Carpeted floors
- Tea and coffee making facilities
- Telephone in the bathroom
- Bathroom
- Shower
- Bathtub
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Palace Boutique Hotel
DOUBLE SINGLE USE STANDARD
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DUS.ST
Room amenities
- Hairdryer
- Direct dial telephone
- TV
- Centrally regulated air conditioning
- Wi-fi
- Wake-up service
- Pillow menu
- 220V power supply
- Toiletries
- Bathrobes
- Slippers
- Make-up mirror
- Smoke detector
- Housekeeping
- Central heating
- Safe
- Carpeted floors
- Tea and coffee making facilities
- Telephone in the bathroom
- Bathroom
- Shower
- Bathtub
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE EXECUTIVEDOUBLE SINGLE USE • EXECUTIVE • 1 Bedroom • 28 m²DUS.EJ
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- TV
- Shower
- Bathtub
- Telephone in the bathroom
- Housekeeping
- Hairdryer
- Direct dial telephone
Show all 23 amenities
- Smoke detector
- Make-up mirror
- Slippers
- Bathrobes
- Desk
- Toiletries
- 220V power supply
- Pillow menu
- Wake-up service
- Wi-fi
- Safe
- Central heating
- Centrally regulated air conditioning
- Carpeted floors
- Tea and coffee making facilities
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Palace Boutique Hotel
DOUBLE SINGLE USE EXECUTIVE
Room photos
8 photosSelect a photo to open the full-screen viewer.
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Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DUS.EJ
Room amenities
- Bathroom
- TV
- Shower
- Bathtub
- Telephone in the bathroom
- Housekeeping
- Hairdryer
- Direct dial telephone
- Smoke detector
- Make-up mirror
- Slippers
- Bathrobes
- Desk
- Toiletries
- 220V power supply
- Pillow menu
- Wake-up service
- Wi-fi
- Safe
- Central heating
- Centrally regulated air conditioning
- Carpeted floors
- Tea and coffee making facilities
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Palace Boutique Hotel
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrystal Palace Boutique Hotel
DOUBLE EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Crystal Palace Boutique Hotel
100
reviews shown
michelle
Large, well de room, comfortable bed,
Victoria
Great location. Very clean if dated room. My only criticism is a large part of the huge window in my room did not have a solid/blackout curtain. It meant the whole room was extremely bright by 6am (summer). Lovely if you wanted to get up early but impossible to lie in otherwise.
Dennis
Our stay was marred by the fact that the hotel had not yet turned on the air conditioning and the temperature in the room, above 80 degrees Fahrenheit, made sleeping almost unbearable. The hotel was booked so we could not change rooms. On our last evening the hotel offered us wine and fruit. Nice gesture but still could not sleep, even with the one door and one window open. This was a beautiful hotel but our stay was terrible ssa result of the heat. This was probably the worst hotel experience I have ever had.
Yichuan
Everything is ok
Katarizyna
lovely hotel with very friendly staff. great location in a beautiful city
Sofia
Everything was top notch
Charles
Ok
A bit oversized for the tired rooms. Expensive breakfast.
Sarah
Property was very nice and in a decent location, but is a little bit of a walk to more main attractions.
Tsvetelina
Great central location, quiet yet vibrant neighborhood with great amenities and friendly staff
Lorne
Extra convenient
Sachi
One of the gentlemen at the front desk was very kind and helpful :-).
Robert H
Well Located and Welcoming
A comfortable hotel well located for touring the capital. It sits across from a park and the street is quiet. The staff is friendly and helpful with recommendations. Breakfast is good though coffee service gets overwhelmed and though tasty, coffee is not terribly hot. The bar and lounge is quiet but service is great. The restaurant is comfortable with excellent service - the outside decking area is very pleasant.
Theodor
Old classic hotel with excellent location, friendly staff.
Susan
Great location and lovely staff.
Darlene
This hotel is close to the University of Sofia and located in a lovely neighforhood. The room was comfortable and quiet. My only problem involved the lack of air-conditioning one night, making it difficult to sleep. But, that was fixed by the following day.
Theodor
Old classic style hotel with friendly staff
Patricia
Great location and very comfortable rooms
Deidree
Stayed here for a business trip, really liked my spacious room with air conditioning, water kettle, complimentary mineral water, tea, and coffee, bathtub, stable password-protected WiFi, daily cleaning, good breakfast, restaurant on site, proximity to parks and my business event venue. Only minor issue was the safe wasn’t working. Highly recommended!
Robert
Great hotel in the heart of Sofia - very classy with wonderful staff and accommodations. Convenient parking garage under hotel was perfect and the breakfast was quite tasty. I was able to venture around on foot to see the sights and enjoy some very delicious Bulgarian food (and even craft beer) - can't wait to return.
Ronan
Fabulous hotel, Fantastic staff
A fabulous hotel with fantastic, friendly staff. Ideal location just a metro stop from centre at Serdika. Would absolutely stay there again and recommend it highly.
Giorgio
Very good hotel , clean and convenient. called a taxi to the airport at 4:00 AM and it was at the front door in five minutes.
OLEKSANDR
Good breakfast, downtown is in walking distance
Leslie
Very comfortable bed. Nice bathroom.Two armchairs.
I came down for breakfast at 9am and by this time the hot food was only lukewarm but there was a good choice of cereals and cakes.
I came down for breakfast at 9am and by this time the hot food was only lukewarm but there was a good choice of cereals and cakes.
Vladislav
Highly recommend the hotel and area
Lodewyk
Thank you
Kashif
well maintained and clean property. centrally located.
John
A superb location in the Doctors Garden area of Sofia. Great cafes and bars in the vicinity but quiet across the road from a well-kept park. Staff are very accommodating. Strongly recommended. Definitely my favorite hotel in Sofia.
Lubomir
Hotel is getting worn down. Wonderful location and close to downtown
Keiko
Grandeur hotel in very convenient location
It is in the amazing location, in front of a park. In several minutes, you can walk to the cathedral, parliament, the University of Sofia (one block) and many cafes and restaurants. The hotel has the traditional value of a great hotel. Staff are properly attired. Furniture is solid wood. Brass handles in the washroom are all well polished shiny.
Marlon
Great location..!!
Dan
Helpful receptions and very central to all places of interests. It’s only 5 minutes walk to Alexander cathedral and 10 minutes away from the buzzing Alexander Boulevard.
The hotel is a bit dated and they charged for everything including water bottles.
The bar could not offer all the alcoholic drinks offered on their drink menu. However, there are other bars very close by.
The hotel is a bit dated and they charged for everything including water bottles.
The bar could not offer all the alcoholic drinks offered on their drink menu. However, there are other bars very close by.
Milena
The AC was working perfectly. It’s not easy to find in Bulgaria
Richard
Central value for money
People on the desk and the concierge was very friendly and helpful. Smiley and welcoming.
Maria
Wonderful staying!
Great stuff!
Great stuff!
Verified traveler
Excellent
Exceeded expectations. Great bathroom, comfortable bed. Great location. Very reasonable price. Will stay here again
Ann CT
Warning: please message to the hotel. They should be aware of booking the taxi for their customers. Should select quality drivers that will not treat the customers with extra mileage for the extra fees. We were driven to a wrong hotel that the driver insisted he was right even though we showed him on the map and the correct address.
Stephen
Wonderful hotel with friendly service in a great area. Have stayed in most of the hotels in Sofia and this is my favourite
Paula
Favourite spot!
This is my favourite hotel in Sofia. The staff are so kind and welcoming, the rooms are clean and comfy, and it's in a great location.
Paula
Pretty much perfect
Lovely people, great room with a little balcony, clean, in a perfect location. Would definitely stay there again!
Leon C
One of the best hotels in Sofia
My favorite hotel in Sofia. Clean rooms, great staff and centrally located.
Verified traveler
Excellent value for the money downtown Sofia, Bg
My trip was amazing! Everything the hotel offers: perfect location, very clean, new interior and facilities, outstanding service in all details, very friendly staff, luxury car transportation from/to the airport, a fitness facility, underground garage, bunch of excellent bars and restaurants around 3 to 8 minutes away (I would mention Grozd, Shtastlivetza, Chef's Live, Arbat). It is located in 5 - 10 minutes walk from the main touristic, historic, architectural and administrative focal points of the city. A nice garden or park is across the street. Finally, the hotel has an own restaurant with excellent drinks! The hotel is not large, offers good privacy and calm atmosphere: just downtown but quite silent.
The Crystal Palace helped me organizing all my busyness trips and meetings, as well as to relax well between these. I regret I was only for five business days there - for sure spending the weekend there would be a good bonus for travelling business people.
The Crystal Palace helped me organizing all my busyness trips and meetings, as well as to relax well between these. I regret I was only for five business days there - for sure spending the weekend there would be a good bonus for travelling business people.
Verified traveler
V good. Hi hhjghffgggggfffffgghhgff CB cm bhuhhg hhgh
susan
I highly recommend this hotel!!
A friend and I have been traveling for over a month in Azerbaijan, Armenia, Georgia, Turkey and Egypt. Some of our hotels were delightful and others left much to be desired. We didn’t know what to expect at this hotel in Sofia Bulgaria. It was our great pleasure to stay in the Crystal Palace. Our room was spacious, quiet, beautifully decorated, very clean and we noticed the hotel has great attention to details. The breakfast buffet is widely varied and exceptionally good. We ate in the restaurant one evening and thoroughly enjoyed our meal.
Kevin
AMazing place to stay. Great location!
David
Great hotel in stellar location
I’ve stayed at the Crystal Palace twice and both stays were excellent. The rooms are comfortable and clean, the breakfast is very good, and it has one of the best locations in Sofia in a nice neighborhood right across from one of the city’s best parks. It’s also just a few minutes’ walk from the Alexander Nevsky cathedral and the St. Sofia Church.
Verified traveler
Great hotel in Sofia
This is a gem of a hotel in probably the best neighborhood in Sofia. Excellent service and super location. Our room was clean, quiet and well maintained. The hotel is very central, so you can walk to almost all the main sights in downtown Sofia.
Chandru
Layover in Sofia for business
Well positioned hotel in Sofia. Comfortable and with wonderful service. Great for a business layover.
Professor
I was prepared to write a most amazing review of this aspiring boutique hotel near Sofia center, but was disappointed with a surprise price hike upon check-in, though I had pre-paid through Expedia. The charge was 20 Euro for my wife, though their website confirmed that it is only a 7 Euro for 2nd adult, and even so, Expedia specified a lesser 5 Euro for 2nd adult. This was a non-breakfast reservation, and though we paid for a 2nd adult, we were still only provided a single set of towels & bathrobe.
The price that the staff assured me I would pay during check-in, including the 2nd adult extra charge of 7 Euro (as specified on their website), unfortunately, changed back to 20 Euro upon my check out. We were in a rush to catch an early morning 06:00 flight, so paid without going into details again. The same manager and receptionist were still there, and assured us of the ‘politics’ of the situation. We used the hotel room for a total of 7 hours for our Sofia layover, and though it was nice, and the money disputed was not much, the ‘politics’ of the situation were quite disappointing.
The price that the staff assured me I would pay during check-in, including the 2nd adult extra charge of 7 Euro (as specified on their website), unfortunately, changed back to 20 Euro upon my check out. We were in a rush to catch an early morning 06:00 flight, so paid without going into details again. The same manager and receptionist were still there, and assured us of the ‘politics’ of the situation. We used the hotel room for a total of 7 hours for our Sofia layover, and though it was nice, and the money disputed was not much, the ‘politics’ of the situation were quite disappointing.
Matias
Business stay
Breakfast was good. Gym is one of the biggest and more complete for downtown hotels even though is relatively small-medium size
Matias
Business stay
Business stay. Breakfast and gym was correct.
Perhaps the room service menu was short
Perhaps the room service menu was short
Verified traveler
This is a wonderful property in the center of Sofia. Wonderful location, wonderful hotel.
Nikolay
Great hotel!
Magnificent, everything is superb!
Vassil
Top notch location, impressive professionals at lobby bar - Georgi and
Galia went an extra mile to help me fix my cuff links.
Diana at housekeeping did remarkable job.
Thank you all of the above !
Galia went an extra mile to help me fix my cuff links.
Diana at housekeeping did remarkable job.
Thank you all of the above !
Kathy
Very nice hotel. Great location. Easy check in. Would stay here again.
Breakfast is very good.
Breakfast is very good.
Verified traveler
Lovely hotel, great location! The absolutely best feature of this hotel is the staff. They were caring, knowledgeable, and professional.
Nicky
Comfortable, very well-located hotel
Quiet and comfortable, this hotel is well-situated for a pleasant stroll through some key attractions (5 minutes) to the main shopping area or beyond (20 minutes +).It's very close to a metro station from the airport, and opposite an extremely pleasant park with integral characterful outdoor cafe. There are plenty of bars and a couple of good restaurants within 3 minutes' walk, and the area, popular with locals, feels very safe.
Rooms are spacious and comfortable, and spotlessly clean; breakfasts are good, especially if eaten outside on the terrace. Reception staff are functional rather than friendly; they speak good English but are not forthcoming with information, even about the hotel, unless asked a direct question. A request for umbrellas on a thundery day was met with incredulity, but we did get them! We would be very happy to return if in the area again.
Rooms are spacious and comfortable, and spotlessly clean; breakfasts are good, especially if eaten outside on the terrace. Reception staff are functional rather than friendly; they speak good English but are not forthcoming with information, even about the hotel, unless asked a direct question. A request for umbrellas on a thundery day was met with incredulity, but we did get them! We would be very happy to return if in the area again.
Arlene
Chrystal Palace
I have stayed here before and it was a wonderful experience. I came to Sofia early to join a group tour and decided to stay here again. The location is perfect and the staff are wonderful.
Emiliya
Wonderful place
Wonderful place with friendly staff and amazingly comfortable bed, In the best possible area of downtown Sofia. Excellent stay until we had our car scratched in the garage. Manager didn’t even bother to call and talk to me but emailed me it wasn’t their fault. I had the car for not more than 4 hours and it didn’t have the hit by then. I had to communicate with the valley guy instead. Very poor management in this case. This would have been the perfect stay for my travels so far but unfortunately this disrespectful problem solving situation left a bad taste in my mouth.
Verified traveler
A very good hotel, with an excellent location.
Stronglly recommended it!
Stronglly recommended it!
leti
Do not stay here!
Terrible experience - messed up our booking, were very rude about it and moved our belongings during our stay to a smaller room without telling us. We went out for the day, they packed all our staff (just shoving everything into plastic bags!) and moved it! Utterly unbelievable. They could not be bothered to call my mobile to ask us to move room!!! And they were incredibly arrogant and rude about the whole thing pretending they were in the right, despite me showing them the checkin form I signed on check in with the correct dates of our booking. They also claimed they did have no contact number for me, and they showed me a copy of the reservation - and there was my name and phone number right at the top! They did not even bother checking!!! Do not stay here - worst customer service I have ever experienced!
Verified traveler
Do not stay here!
Despite the fact we had a reservation they moved our belongings to a different room for the last night without telling us! They were rude, claimed they had done nothing wrong...they packed our belongings randomly mixing clean and dirty clothes, shoved stuff in plastic bags and in our suitcases and moved them to a much smaller noisy room. They got the dates wrong and blamed us, we were out for the day on an organised tour and could not believe our eyes when we came back! They had not bothered calling my mobile to inform me or ask if we could move our stuff....utterly unbelievable. First they claimed our booking was incorrect, when I showed them the dates on the check in form I had signed they still insisted it was not their fault. When I asked why they had not called me they said they did not have my contact number because I had booked via Expedia and they don't share contact details with the hotel, this was a claim from the hotel manager on the phone because she was not in on a Saturday, the girl at reception was so arrogant she insisted showing me a copy of the booking they get from Expedia, and there right at the top of the page was my mobile number...she had not even bothered checking!! They then said the manager would call us to our room and she never did, this is the worst hotel experience we have ever had, in terms of standards, rudeness and attitude. Stay as far away as possible from this place, it will spoil your stays !
Chris
Simple, well-located central hotel
I only stayed overnight but the staff were helpful. I was able to walk to all of the local attractions. The only thing was that there was a power failure on my first day there! It was soon fixed, though...
vi
Great location and close everything.
Good hotel, clean, friendly staff, comfortable bed and great location
Breakfast is just ok. The major problem is the bathroom. There is no ventilation fan, so it is so humid after bath. You need open the bathroom door.
Breakfast is just ok. The major problem is the bathroom. There is no ventilation fan, so it is so humid after bath. You need open the bathroom door.
Verified traveler
Comfortable, clean and professional. You will be satisfied.
Verified traveler
Great hotel, great location
this hotel is in a great location. The rooms were clean, the staff was very hospitable and it was quiet. It is a quaint older hotel with charm. Derouge bar next-door with fun and the best place to go for a meal was at a place called \"FLY\", down the street. The hotel beds were comfortable, towels and sheets were soft. Can't complain at all as I spent a lot of time in the room and it was very cozy.
I enjoyed the spa and had an awesome massage. Breakfast food was so-so but had lunch in the bar one day and it was great.
I enjoyed the spa and had an awesome massage. Breakfast food was so-so but had lunch in the bar one day and it was great.
Verified traveler
Great location
Next to a couple of great local bars.
Places to eat close by
Places to eat close by
steve
Lovely hotel in Sofia
We had a large room with king bed and balcony,nicely furnished. The staff was very helpful with arranging a tour to Rila monastery and transport to Bansko by private car. The hotel is on a quiet street across from a park yet very close to major attractions. Breakfast was extensive and tasty
TOMAS
Easy to get to hotel from airport by metro subway
Denis
Great hotel in Sofia Bulgaria
Excellent staff in a great facility. Everyone is so pleasant and doing all they can to help the clients. I would not and will not hesitate to recommend this hotel to any friend or family visiting Sofia.
Verified traveler
Fantastic.
A real gem. Great room, friendly staff, very good location
Grant
Great Hotel in Sofia
This is a great hotel, with a great location. I would stay here again, and again. The location is near a nice park and close to many attractions in the city center. The staff was welcoming and friendly. The price was excellent. The wellness center was also great.
Sammy
Elegance, class and comfort
Hotel has a wonderful downtown location across from a park and near metro. Entering is like stepping into era of elegance. It is an attractive hotel, with a wonder bar area and restaurant. The room was fantastically comfortable.
Verified traveler
cyrstal clear
two nights in Sophia a perfect location within walking distance of the government buildings ,museum, shopping mall, old town shops and plenty of restaurants and bars. beautifully clean and efficient hotel providing everything for a short term stay.
Steve
Sofia Gem
My son and I were traveling in Bulgaria for a mixture of business and a short ski vacation We stayed 4 nights at the Crystal Palace and were incredibly impressed by the rooms(super comfortable beds, large immaculate bathroom, windows overlooking a gorgeous park and zippy Wifi) the beautiful breakfast spread complete with fresh squeezed juices, and most of all the warm and incredibly helpful staff. If I'm in Sofia, I'm staying here
Morten
Great service and comfort
Returned for the 3rd time and will return again
Verified traveler
Excellent staff, excellent location, excellent food
Ian
Excellent strategically-located boutique hotel
I have tried most if not all the 4 and 5 stars in Sofia, Bulgaria so far in life. Crystal Palace offers an excellent, quiet boutique hotel atmosphere with very polite and helpful staff who speak Bulgarian and English fluently. The underground parking is easily accessible and free which is a huge bonus in Sofia.
The room was quite large (over 300 square feet) and it was very clean. Overall you could see the hotel is maintained regularly.
The room was quite large (over 300 square feet) and it was very clean. Overall you could see the hotel is maintained regularly.
Slav
A gem of a hotel in the heart of Sofia
This place is a real gem. In the very centre of Sofia, opposite one of the most charming and loved gardens, in a lovely and quiet neighbourhood, surrounded by various cafes, different restaurants, one better and more enticing than the other.
The hotel is nice, with good level of luxury without being ostentatious. We had a suite on the last (6th) floor with access to a big terrace with more than 180 degrees views. The suite was provided with everything, was remarkably quiet and even more remarkably maintained clean and organised. The cleanliness was extraordinary!
The hotel had a bar and a restaurant. I want to mention the breakfast, which was something really special with its richness, deliciousness and variety, including Bulgarian specialties. In addition to the usual offerings, every day there were some new things included, which added to the richness of what was offered. Dinners are also exceptionally good. And guests are given 10%discount, which is a very good and clever strategy.
The hotel has reasonably well equipped gym. It also offers Spa services, including different treatments and massages. The massages we had were very good. Recommended!
The service everywhere was of the highest professional standard.
We strongly recommend the suite and the hotel. And we will return for our next visit to Sofia!
The hotel is nice, with good level of luxury without being ostentatious. We had a suite on the last (6th) floor with access to a big terrace with more than 180 degrees views. The suite was provided with everything, was remarkably quiet and even more remarkably maintained clean and organised. The cleanliness was extraordinary!
The hotel had a bar and a restaurant. I want to mention the breakfast, which was something really special with its richness, deliciousness and variety, including Bulgarian specialties. In addition to the usual offerings, every day there were some new things included, which added to the richness of what was offered. Dinners are also exceptionally good. And guests are given 10%discount, which is a very good and clever strategy.
The hotel has reasonably well equipped gym. It also offers Spa services, including different treatments and massages. The massages we had were very good. Recommended!
The service everywhere was of the highest professional standard.
We strongly recommend the suite and the hotel. And we will return for our next visit to Sofia!
Aneta G.
One of the best hotels we have ever stayed!
The hotel and the staff exceeded our expectations. The room was ready on time and they didn't forget the extra bed for our daughter.
The pros:
- perfect location
- luxury features
- spacious room
- comfortable bed
- very clean hotel
- delicious breakfast
- extremely helpful and friendly staff
- free parking
The cons:
- no bathroom ventilation
- no espresso and the coffee didn't taste right
- the furniture fabrics need some attention
The pros:
- perfect location
- luxury features
- spacious room
- comfortable bed
- very clean hotel
- delicious breakfast
- extremely helpful and friendly staff
- free parking
The cons:
- no bathroom ventilation
- no espresso and the coffee didn't taste right
- the furniture fabrics need some attention
Mihaela
Fantastic Hotel in the heart of Sofia
fantastic location, service, very friendly and professional personnel, very cozy and super lux in the heart of Sofia, fantastic restaurant and breakfast, very clean
Lucy
Charming hotel, close to a beautiful park
Delightful staff, very comfortable bed, great and quite airconditioning, The water in the shower turns warm immediately. The food is delicious.
Cathal
Great location and staff
Top class hotel with user friendly staff who were very knowledgeable and helpful. Breakfast could be better with some fresh fruit. Perfect location for touring a very impressive city.
Bela
Clean room, great neighborhood, good service.
Clean room, great neighborhood, good service.
Verified traveler
Great value & great location
Conformable & easy going .. hotel surrounding area is amazing, opposite to a very nice park & on walking distance to the center; very nicely equipped gym & staff were very helpful & friendly
Verified traveler
PERFECT stay and homely comfort
The curb service was absolutely perfect from the time I checked in until I pulled away in my car. It was a PERFECT STAY! Hard to find the first time and very conviently located in the city center HIGHLY RECOMMEND this was aPERFECT stay and homely comfort
Verified traveler
increadibly pleasant stay
The hotel itself is in a great location, walkable to the major sites of Sofia as well as to nice cafes and restaurants. Had an executive room on the third floor facing the park. Although the furniture was abit dated, the bathroom had a great tub for soaking. All the staff I interacted with where nice and helpful. My only complaint would be with breakfast - eggs, hot meats (bacon/saugage) weren't hot or even warm. That was disappointing but there was a good variety of other options.
SEAMUS DOYLE
Excellent
This was one of the best value hotels I have ever stayed in considering the size of the room and the service offered. It was truely excellent in every way. The only small issue was the size of the bed quilt which was bizzarely much too small for the bed.
Diego
Service could be improved
I travel on business to Sofia every two months. Having the breakfast included is a basic thing; charging 13eur extra for this is ridiculous considering local prices. Getting an iron to quickly do your shirts before a meeting is also a must-have; charging extra for laundry services instead us a bad alternative.
Paul & Coral
FABULOUS BOUTIQUE HOTEL, IN VERY PLEASANT LOCATION
Great location, 10 to 15 minutes walk to city centre. Even closer to the historic churches., large park opposite. Nice restaurants & bars nearby. Hotel very clean, staff very helpful and full of local knowledge.
Richard Tempest
One-night stay at the Crystal Palace, Sofia
Stay was very pleasant, service impeccable, breakfast, which we ordered when we booked, everything one could wish for. The room itself was clean and comfortable. My only criticism relates to the size of the comforter, which was too small for the king-size bed and appeared to be queen-size.
Richard Tempest
Excellent central location.
Very nice hotel. Stayed in the executive suite. Bed was comfortable, bathroom nicely appointed. Truly outstanding service. Only criticism is: 1) the lack of coffee maker in room, which is standard in Western hotels at this level; 2) the lack of paper, envelopes, and writing instruments in the room.
Sybel
International comfort plus European charm
I really enjoyed my stay in Sofia,: nice city, nice people and nice hotel. International comfort plus European charm. Looking forward to my next rip.
Magdie
Do not come here
OK, I have been in different hotels in Eastern Europe so I know how they operate here. However, this hotel charges you for breakfast (approx 25 USD which is ok) but we did not get the proper food that we paid for. They served old/stale food and the choices are minimal (close to nothing) for the price that you paid for. The hotel quality is not great. I get different treatment from hotels in Asia and now Eastern Europe \"everytime\" I booked through Expedia??? If they do not like the price they get paid through your service, they should not be part of the program.
Ellen
Terrific
Clean, great service, tons of storage, comfortable, convenient to walk to many sites or mass transit (though taxis are quite cheap so those are good to use too.) Consistent Internet access, noiseless and powerful air conditioning. Can you tell we were happy with this place? The only drawback was the additional charge for breakfast - which we didn't pay. So - we recommend breakfast at Modera a few doors down. Though they don't have \"breakfast\" per se, and don't start serving until 9, we found this combo a perfect breakfast to share: one serving of the waffles with whipped cream (like syrup!) and fruit - though I don't remember the Bulgarian name for the waffles - there are pictures - and one serving of the toast with cheese. Split between two, with coffees, this was a luxory breakfast at a low price.
Verified traveler
close to many must-see sights
Crystal Palace Hotel is located in a very nice neighbourhood called Doctor's Garden, overlooking a small park where lots of locals hang out. It's within walking distance from many famous places in Sofia. Breakfast is great. The food served in its restaurant is more than reasonable. It's also within close vicinity of quite a few good restaurants, e.g. Lomo, L'Instant and The Architect's Club. The room is big and nicely furnished. There's free wi-fi and a good gym on site. The only thing that's unusal is the missing safe in my room. For a 4-star hotel that tells its guests how to use the safe in its information booklet, the safe simply didn't exist in Room 106.
David
Great hotel in a wonderful city.
A really excellent hotel. Great location in the centre of the city, really well managed and extremely comfortable. The breakfasts are lovely, with a first class selection including some amazing home made jams and the most gorgeous figs in syrup. The restaurant too, is among the very best I've used in Bulgaria. Can't recommend this place too highly.
Verified traveler
great location, comfortable bed,
I tried few additional hotels during my trips to Sofia and definitely I would recommend it, for a business trip it has everything you need, in a good location, nice terrace outside, good restaurant. No doubt I'll stay there again.
Kelly J. L.
Sofia hotel Crystal Palace
We location was perfect to access all of the tourist sights. Walking was easy. The city bus from the airport dropped us 2 blocks from the front door.
We were greeted in English. The staff was so helpful.
The breakfast buffet was wonderful They had everything and more, from cereal and yogurt to meats and cheeses, and lots of fruit and fresh tomatoes and other vegetables. I would stay there again. Very great experience.
We were greeted in English. The staff was so helpful.
The breakfast buffet was wonderful They had everything and more, from cereal and yogurt to meats and cheeses, and lots of fruit and fresh tomatoes and other vegetables. I would stay there again. Very great experience.
Andy Hunt
Very enjoyable nicely located for city life
gladys
Excellent place to stay
very friendly hotel staff
Location & surroundings
Crystal Palace Boutique Hotel
Shipka Street, 14, Sofia, Bulgaria
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Crystal Palace Boutique Hotel
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