Name: Best Western Plus Lozenetz Hotel
Address: bul. Sveti Naum 23, 23, Sofia, 1421, BG

8/10

Excellent

02 Jul 2026

Dimitar

Our only problem was the barely working air conditioner. Everything else was totally fine and the staff was very helpful. The elevator is unusually small.

Family_with_children

10/10

Exceptional

30 Jun 2026

Zhanna

Very clean rooms, great staff and amazing breakfast:)

Family_with_children

10/10

Exceptional

11 May 2026

roger

Clean, comfortable room. Front desk staff were extremely helpful and spoke good English. Breakfast was a good selection. Short walk to metro for transportation to Serdika--main sights in Sophia. Parking was on site with a reasonable cost

Partner

10/10

Exceptional

15 Mar 2026

Melanie

Friendly and helpful staff, modern clean room, comfy bed, nice breakfast selection and good location.

Friends_and_family Friends

10/10

Exceptional

09 Feb 2026

Angela

Room was comfy very convenient and staff were lovely

10/10

Exceptional

21 Dec 2025

u

Excellent !
Highly recommend this hotel.

Self

10/10

Exceptional

19 Sep 2025

Arvind

Great

10/10

Exceptional

09 Aug 2025

Nikolay

It is a nice hotel with great location and service.

10/10

Exceptional

27 Jul 2025

David

Great location near the center of Sofia. It will be a first choice for us when we visit the city.

Leisure Family

8/10

Excellent

23 Jun 2025

elhanan

Nice hotel with a homely atmosphere

Hotel close to metro station, hotel manager is very humane, cordial and helpful with every request

Partner

8/10

Excellent

09 Jun 2025

Sarah Elizabeth

This was our first time in Sofia - the Best Western Plus was in a perfect location for the metro station (European Union Metro) which is two stops from the city centre. It was a short and easy drive from the airport and great for parking too (€10 per night). I emailed in advance of our stay to book a parking space as the underground garage isn’t that big.

A small breakfast buffet was included, the hotel itself was new and modern, and the staff were so friendly and helpful. The only thing we felt let it down slightly was how thin the walls and floors are - we could hear people in the corridor and in the rooms next door as well as above us which wasn’t ideal when people came in late at night. If you’re looking for peace and quiet, definitely bring earplugs!

Leisure Partner

8/10

Excellent

09 Apr 2025

Yuri

My favorite place to stay in Sofia: reasonable rates, close to subway and a few minutes to the downtown. Facilities and rooms are not new and would require remodelling. Bedding definitely require immediate replacement: fitted sheets must be used instead of old fashion regular sheets.

Business Self

10/10

Exceptional

26 Mar 2025

Julian

Good deal

Leisure Self

10/10

Exceptional

22 Mar 2025

Michael

Friendly and helpfull staff, english speaking.
Comfortable rooms, clean and bright

Business Self

10/10

Exceptional

26 Feb 2025

Julian

Good hotel

Business Self

8/10

Excellent

17 Feb 2025

Julian

Great hotel! Recommend

Leisure

8/10

Excellent

18 Apr 2023

Lukasz

Hotel is a bit off the main streets however in fairly close walk to main pedestrian area. Comfortable bed and room was quite specious. Breakfast OK. Good value for money.

Partner

2/10

Poor

10 Dec 2022

Shai

Not Recommended

2nd time in Sofia with my wife 2nd time in BW Lozenets..
The first time 2019 (pre Covid) was great which is why we came this time.
Unlike the first time, room wasn’t clean.
On the 2nd day when asking why the cleaning lady didn’t make our bed, changed towels and brought toilet paper, we were told that it’s being done every 2 days (why wasn’t I told this when making the reservation?!) and if we want them to change towels we need to ask in the morning to do so.
In the 4 nights we’ve stayed there, not once we’ve had a cleaning lady and each night we’ve asked for towels and toilet paper though each morning we’ve asked them to clean the room.
Only at night when we’ve return from the center we went to the reception and waited for them to get us towels and toilet paper.
I don’t see myself as spoiled but this is too much. I payed +/- $250 to get service which I haven’t got and this is basic request.
I won’t return here because having fresh towels and toilet paper is a necessary thing to have and I don’t need to go to reception and ask on a daily basis to have it.
End of story, NOT RECOMMENDED!

Partner

8/10

Excellent

17 Oct 2022

TATIANA

Not a warm welcome

I arrived in the middle of the night as my flight was delayed. Instead of the man at reception being empathetic or at least welcoming, he was very stern and insisted on me checking out exactly on time in the morning.
Hotel is on the older side but I don't mind.

Business

8/10

Excellent

13 Oct 2022

Maia

Just an overnight stay in Sofia.
Room was clean and with enough space for 2 people. The necessary basics were all provided - towels, soap, kettle, etc. Breakfast was decent. Overall would recommend if you look for a place to sleep.

Leisure Family

6/10

Pleasant

07 Oct 2022

Szántó

Not up to Best Western standards

Here's a list of what I didn't like: 3 of the 4 lights did not work in the room. The staff needed 24 hours to find bulbs. One light stopped working again the following day. One towel had a huge hole in the middle plus some stains. I stayed 3 nights, with room service only once. Even then, my bed was not made. The shower tube was falling apart and the shower wall was leaking, resulting on water running everywhere in the bathroom.

Business

6/10

Pleasant

15 Sep 2022

Fadya

The room wasn’t clean.There were dust and spider webs everywhere. The bed was comfy and the bed essentials were good. The hotel overall wasn’t well maintained but it was just ok for a overnight stay after a long flight.

Leisure Partner

4/10

Poor

14 Sep 2022

Ivaylo

Best Western? More like Worst Western...

The place is beaten down bad. The room we were in (sold as apartment :) was in very poor state of maintenance. Wall paper peeling or completely ripped, power sockets not working, carpet not clean, shower with missing and moldy grouting, curtains in disrepair and wrong size for the windows etc. etc. Windows were of poor quality- you could hear the traffic from the (busy) street outside day and night.
Staff were all friendly, but they lack customer service skills and definitely lack efficiency. Shortly after we checked in, I asked for two extra pillow cases (there were two spare pillows and duvet literally thrown in the closet) and mentioned that the remote is missing from the room. We came back almost 8hrs later and there was still no remote in the room and no pillow cases either. Asked for iron- was told all irons are given and i should check in the morning if i want one. HKP would take over the entire (already narrow) corridor with bags of dirty laundry and carts.
I haven't stayed in such a poorly run Best Western ever.
We chose the place due to it's proximity to a place i needed to go for a meeting- next time we'll stay near the airport where there are better hotels.

Friends_and_family Family

2/10

Poor

09 Sep 2022

Mehmet

Very Dirty and Unfriendly hotel

Dirty,unfriendly hotel stay clear

Friends_and_family Family

2/10

Poor

09 Sep 2022

Mehmet

Stay Clear,you have been warned!!!

Terrible hotel dirty lots of human hair in shower and floors are full of dirt all over, no remote for television damage on my car!!! Stay clear non communication with management or reception,no sympathy of customer care or happiness

Friends_and_family Family

8/10

Excellent

09 Aug 2022

Dora

Nice location

Business_and_leisure Family_with_children

4/10

Poor

03 Apr 2022

Evangelos

The properties/rooms are resuiring renovation!

8/10

Excellent

13 Feb 2022

Phillip

Nice place to stay

Nice simple place and friendly staff. We walked into the Centre each day and also used the metro

Friends_and_family Friends

8/10

Excellent

14 Jan 2022

Yvonne

We stayed in the \"deluxe\" room which was really sweet. The room was round, and very big with a seperate seating area and a huge bathroom. This was at the top of the hotel and was reached via a small spiral staircase - so probably not the best if you have mobility issues (or lots of baggage)

Bed was comfy. Shower was not the hottest but adequate.

The girl on reception was very nice and helpful, with excellent english.

Breakfast was good, but unfortuately the restaurant was shut for dinner on the evening we arrived (even though the description boasts a restaurant) I can't comment on any other ameneties as we couldn't find them!

Hotel is within walking distance of main shopping/eating areas so plenty of restaurants in vicinity.

Not very happy at having to pay 10 Euro to park the car over-night (especially as this is neither my currency nor Bulgarian currency) we parking in the underground car park but were told we would have to pay the same to park on the pavement outside the hotel.

Leisure Partner

6/10

Pleasant

01 Jan 2022

Verified traveler

Old and decrepit rooms

The value for money is quite good, but the room was decrepit, with taken off wallpaper, broken sofa, damaged furniture...
Location is OK, 15 minutes walk to downtown Sofia.

Friends_and_family Family

2/10

Poor

30 Dec 2021

Christopher

Stayed 4 weeks , bedding changed once and towels 4 times. Room was never cleaned including bathroom. To in room did not work as cables were broken, ended up fixing it myself .Was stuck in lift for an hour and then it was out of service for a week. Complained at the end and was told that the room was cleaned regular etc, ad in future they hope I find another hotel to my standards. In other words don’t come back !

Leisure Self

6/10

Pleasant

30 Nov 2021

Stefani

Стаята, матрака, възглавницата, закуската и удобствата на хотела са добри, но и двете вечери нямаше топла вода!

Friends_and_family Family

6/10

Pleasant

02 Sep 2021

Nikola

The hotel is in a nice location, near the underground. The room was facing away from the street and it was very quiet. Staff were friendly.
The house keeping was haphazard, the bed was made twice during our 12 days stay. However fresh towels were provided almost every day. The bathroom fixtures were poorly made and some of them broken.

Leisure Partner

4/10

Poor

01 Sep 2021

Verified traveler

Dirty and shabby

Shabby and dirty! In a still COvid pandemic you would think they will clean the glasses in the room, but no! The glasses were still dirty from the previous guests! I do not recommend as it is too dirty overall! Sheets and towels are clean, but that is it! Cheep, true, but at least they could cleaned the glasses!!!!

Friends_and_family Family

6/10

Pleasant

16 Aug 2021

Verified traveler

The bed comforter was not clean, the sheet it gets placed were clean but not the comforter.
Breakfast was cold every day, the meat balls, sausage were placed in the warming/serving tray cold.
The toaster would work unless held down.

Business Self

6/10

Pleasant

18 Jul 2021

DEYAN

Awlful smell of smoke. Don't be misled by branch name,

Partner

8/10

Excellent

08 Jul 2021

Verified traveler

Nice very clean hotel in the center of town. I’ve been going for years to the nearby Zenit but this became my favorite now. Good value for money.

Leisure Self

8/10

Excellent

02 Jun 2021

Verified traveler

Excellent location, friendly staff. It's clean. Delicious breakfast. Easy access to public transportation and Sofia Center. The only minor problem was bad wifi in my room so I had to take my laptop to the lobby and work there. It was fixed a few days later. Recommendation - I would like to see the staff smiling more often. Overall I am glad I booked a room there.

Business_and_leisure Self

2/10

Poor

15 Feb 2021

Nick

I have never thought that it's possible that 2 of 3 bookings on the hotel within two weeks cab have overbooking problem. It seems that this hotel sells rooms without limiting the amount of sales. So this time when I came to the hotel and when a receptionist said that it is overbooked, i have already known what to do. The replacement hotel has worse location, did but include breakfast and it has a problem with balcony door, which was impossible to close properly.

Self

8/10

Excellent

15 Feb 2021

Nick

It was that rare booking, when hotel was not overbooked. Hotel overall and rooms are quite good. Breakfast has variety of food and quite good

Self

2/10

Poor

14 Feb 2021

Nick

All the time overbooked

Hotel was overbooked and the receptionist ask me to use another hotel from their chain. It was quite late and i didn't want to arguing, so i agreed to this proposition. But the substitution hotel was much worse. The location is quite far from city center. Breakfast is not included (but it was included in the original booking). The room has a lot of problems

Self

6/10

Pleasant

13 Jan 2021

Teodora

No slippers in the room. Poor breakfast. Polite staff. Very expensive parking lots. Use the places behind the hotel.

Business_and_leisure Partner

8/10

Excellent

24 Dec 2020

Roman

Adequate

A well priced hotel with all the basic facilities one may require during a 3-night stay

Self

10/10

Exceptional

23 Dec 2020

Behnam

Super

Everything was perfect. I would like to thank the reception. They were really nice, helpful and kind. We back there for sure again and will recommend to my friends. Thank you.

Business

8/10

Excellent

13 Dec 2020

keith

Sofia in December

Nice hotel. Helpful staff.

Self

2/10

Poor

03 Nov 2020

Yana

The Location and pictures of the property look great but property is poorly maintained. There are issues with the AC and the hotel staff is overwhelmed and not friendly. When approached with questions the staff acted out, became rude and was poorly informed with absolutely no desire to assist. Overall, I would not recommend this facility.

Leisure Partner

10/10

Exceptional

19 Oct 2020

Verified traveler

Excellent hotel .very clean, very comfy beds
Would stay again.

Leisure Self

4/10

Poor

17 Aug 2020

احمد

In Thursday they did not have regular tea and it was all herbs. The on Friday they did not have it. I complained and they said on Monday (after breakfast time) they will get tea.

Business_and_leisure Partner

10/10

Exceptional

11 Aug 2020

Dave

First class room,excellent breakfast.Would not hesitate to recommend this establishment.

Leisure Self

10/10

Exceptional

13 Feb 2020

Yanqi

Good

Good

Business

10/10

Exceptional

12 Feb 2020

Yanqi

Gpod

Really good

Business

10/10

Exceptional

19 Dec 2019

Shai

Great experience in BW Lozenetz

Hotel is in good location, breakfast was great. Staff was very helpful, especially the one at night (don’t know his name), we had an early flight so they offered us breakfast to the airport (not very common)

Partner

8/10

Excellent

14 Dec 2019

Verified traveler

It’s convenient for me because it is very close to my friends in Sofia and the bar we meet in the area

Friends_and_family Family

10/10

Exceptional

08 Dec 2019

Piotr

Great

Great stay

Business

8/10

Excellent

22 Nov 2019

Verified traveler

Excellent breakfast and friendly staff. The room was comfortable. The downside was the internet, poor connection.

Business Partner

10/10

Exceptional

26 Oct 2019

Verified traveler

Nice hotel with good breakfast and comfy bed.

Nice hotel rather close to city center, if you are prepared to walk more than 10 minutes. Good breakfast, large room (suite). Comfy bed.

10/10

Exceptional

18 Oct 2019

Gulliver

,Ideal location to walk 20 mins walk to city centre. Lovely room & facilities and definitely stay again.

Leisure Friends

8/10

Excellent

13 Aug 2019

Verified traveler

Good hotel near the metro staton. Great breakfast.

Business_and_leisure

8/10

Excellent

02 Jul 2019

Verified traveler

The property is very close to the European Union Metro station. The hotel is nice and clean, but it is a little noisy. The next building was too close to my windows, but the room is a good size. The breakfast was abundant. I would recommend this hotel to a business traveler.

Business Self

10/10

Exceptional

29 Jun 2019

Verified traveler

Great location, friendly staff, excellent breakfast.

Friends_and_family Family

8/10

Excellent

24 Jun 2019

John

Good location

Nice hotel, somewhat basic but was clean and cheap
Located close to the European Union metro line
Easy walk into town and to the shops, bars and restaurants

Friends

8/10

Excellent

14 May 2019

Verified traveler

Friendly helpful good value good breakfast choice, convenient location for Metro

Friends_and_family Partner

10/10

Exceptional

24 Mar 2019

Verified traveler

Very friendly staff. Restaurant food was great!
Quick check in.

Friends_and_family Family

8/10

Excellent

19 Mar 2019

Sulltan

Weekend trip in Sofia

We have been for weekend with friends. Hotel position was perfect near to the center, the staff have been amazing, very good people and helpfull.
Also the room was very good and very clean, i would just one thing recommend, bathroom to small and too old.

Friends

10/10

Exceptional

17 Mar 2019

Timothy

We would do it again.

We got in late and were met by a very friendly receptionist who arranged parking right in front of the hotel lobby.

The room was nice and accommodated us very nice.

Breakfast was great. A big variety and all good.

Family

10/10

Exceptional

09 Dec 2018

Piotr

Good hotel

Great hotel. I will stay tgere again

6/10

Pleasant

29 Nov 2018

octavian

Under average hotel but with good beds and matress

Very slow lift...small and always full with troleys and cleaners.
Cheap and very low standard bathrooms with cheap and bendy toilet seats...Come on Best Western..you can do better than that

8/10

Excellent

22 Oct 2018

Rodrigue

Small but clean

Rooms were pretty clean , and spacious. Not much selection at the bar and the restaurant but the hotel is perfectly located in a very busy area and a shopping center nearby with all the amenities.

8/10

Excellent

13 Aug 2018

Verified traveler

Good hotel in excellent location. There were tea making facilities but only two bags of tea. Breakfast was good, nice coffee. The restaurant was closed in August so we could not use it. The lift broke down and out elderly friends found it difficult to go up and down the stairs.

10/10

Exceptional

31 Jul 2018

Adrian

Amazing breakfas. Great location. Price is decent for this location

8/10

Excellent

20 Jun 2018

Verified traveler

Recommendable hotel !!

The room is clean and big (our room is a 3-person room), the WiFi is fast. The staff is nice and helpful. The hotel is near by the metro station (few minutes walk) and there’s a big shopping mall nearby. The only one thing that I can complain is the breakfast, there’s not much choice in breakfast. But, overall, the hotel is recommendable !!

Friends

4/10

Poor

21 May 2018

A

Nice staff but my room was quite run-down. An out of the way location. Breakfast is good, as usual in Bulgaria!

4/10

Poor

08 May 2018

HUSAMETTIN

The check in and support was very bad.
All services extra cost without informing like parking.

Friends

10/10

Exceptional

26 Feb 2018

Mark

Wonderful modern hotel with a very nice restaurant

We have stayed at the hotel one night before an early flight next morning.

The hotel is conveniently located - both close to the city center and only a 15 minutes drive from the airport.

The two-room suite we've stayed in was spacious and tastefully decorated, the staff was very helpful and the dinner we had at the hotel's restaurant was delicious.

Highly recommended.

Family

6/10

Pleasant

20 Feb 2018

Nicholas

Disappointing!

Whilst the location was convenient for the purpose of my trip, the hotel was fairly average in all areas. It badly needs some tlc, e.g. remove stains from carpets in rooms. Wi-Fi provision also needs to be improved as the connection often dropped out.

8/10

Excellent

02 Nov 2017

Verified traveler

Nice hotel in Sofia, Bulgaria

The front desk was very helpful in ordering me an extremely early airport shuttle. The bar/cafe an restaurant had good service. Small, cozy hotel in good neighborhood, about 10 min from the airport.

10/10

Exceptional

08 Sep 2017

Viacheslav

Great hotel. Good service from hotel personal

Family

6/10

Pleasant

30 Aug 2017

Julian.

Could have been better.

Good Points: Good choice of English speaking television channels, comfy bed, clean room hot shower, excellent WiFi, free tea/coffee.
Bad points: Air con was very weak and noisy and hidden behind curtain, lots of noise from road, shower cubicle broken (had to wangle the door closed) carpets a little tired, staff didn't speak very good English, kettle was broken - tho they did replace it when asked. Worst thing was on leaving the hotel i was told i could have a late check out, subject to a charge - fair enough but then, they changed their mind and said they had a \"group booking\" so i had to be out with just a 30 minute notice - not a happy bunny !

8/10

Excellent

05 Oct 2016

Daniel

Convenient Location and Great Hospitality

The hotel is in a very good neighborhood of Sofia. It is relatively close to the center which is about 15-20 minutes by Taxi, and a mall which is within a 5-10 minute walk. The staff were very nice and hospitable. The breakfast every morning was delicious. The decor of the rooms could use a little bit more of a modern touch, especially the closets. I completely overlooked the fact that they don't have safe boxes in the room, only at the front desk. I never felt that any of the staff were \"sketchy\", on the contrary, they were all very nice people. However, I travel for business internationally many times throughout the year and I'd like to say that the option of a security box in the room just makes me feel more secured with my personal belongings.

One negative experience I had with my room was that the A/C didn't work, when I tried to put the A/C on, for some reason the heater would turn on. The room would get ridiculously hot during the day time which affected me when I came back from work. The good thing is that it was during fall in which I opened the windows the room would cool down quickly, it's why I didn't even bother to complain to the hotel staff since it was a quick solution for me. The bed and pillows were very comfortable, I slept very good at this place.

I would recommend this place for the price, location, hospitality, and tasty breakfast.

10/10

Exceptional

05 Jul 2016

PopPop

Nice stay!

Good hotel. Convenient location. Very reasonable. Enjoyed our stay. Nice breakfast service. Would stay here any time!

8/10

Excellent

10 Jun 2016

Michal

Hotel ok but not perfect, good breakfast , very high pillows- couldn't sleep on them

10/10

Exceptional

29 Dec 2015

Steavey

Excellent hotel near public transport and shops

Very friendly receptionists.
The rooms are modern, well furnished and clean.
And the dining room is a joy to have breakfast in.

Partner

10/10

Exceptional

17 Sep 2015

solo traveller

Good hotel, good value for Sofia

Small but comfortable hotel, good breakfast included with room. Staff is very helpful. Hotel is a little far from downtown Sofia but easily accessible by metro. Good value for the money.

8/10

Excellent

04 Sep 2015

Verified traveler

Reasonably priced hotel close to the center of Sof

Comfortable rooms, generous breakfast service, helpful stff

8/10

Excellent

15 Aug 2015

thandie

Close to the cityb

Good experience the hotel is near a shopping mall as well as a subway station

Family

8/10

Excellent

17 Jun 2015

deetee

Nice area and very helpful staff

Great experience, lovely staff (only one surly guy in the breakfast room), located in a nice area about 20 minutes walk to NDK Square and the main shopping street. Decor a bit dated but all necessary facilities present and working. Very clean room.

6/10

Pleasant

23 Jan 2015

Olga

Disappointing.

Small room ,leaking shower stall . Park on the street at your own rick.

8/10

Excellent

01 Oct 2014

SEBA

Really nice hotel, nice people

I recommend this hotel for people who like eating. Big buffet for the breakfast and the restaurant part is really good...(definitely worth eating at the hotel instead of going out). I was not expected so much. Also the wifi is perfect each floor has his own network. The staff is cool. It´s close to the center (20 minutes by walk) also near a big shop center and the subway. I will go again.

4/10

Poor

26 Aug 2014

Zhanna

We was staining one night before we live from Bulgaria it's was 20 min from airoport room is lurch all amenity very old towels so thin and used it's scary to dry your self bad is uncomfortable we soth for one night that will be OK No it's not but people who work there was very helpful polity and try to do our accomadation berreble

Family

8/10

Excellent

21 Aug 2014

jdonch

Great lil Hotel for the price.

I enjoyed my stay at the lozenetz Hotel. The hotel is neat and clean and, while the rooms are basic, they are clean and comfortable. I found the staff to be very pleasant and helpful. the morning b reakfast is simple but good and they keep the coffee hot and strong. I especially enjoyed the outside seating area for the morning coffee. The site gives you a smoking preference but all the rooms are non-smoking. if you are a smoker you can request a balcony room where you are allowed to smoke on the balcony.

8/10

Excellent

31 May 2014

Verified traveler

nice hotel in a good location

very good and convenient fro a business trip. fair price and a good location.

6/10

Pleasant

20 Mar 2014

Traveller

OK Hotel

The hotel is clean & in a good location but I didn't find the staff especially friendly or helpful & would say that the breakfast was acceptable. However, it wasn't expensive & suited us for what we wanted.

6/10

Pleasant

07 Jan 2014

CLD

Good enough, recommended for price

Hotel staff could be a bit nicer, and the check-in process was arduous and time-consuming. The hotel was basic but the corner room was fantastic and spacious. My family's rooms, however, were close to the road and suffered from the noise. Breakfast exceeded my expectations. The hotel is a good 15 minutes walk, at least, to the center of Sofia, but it isn't an unpleasant walk. I definitely recommend this for the price.

8/10

Excellent

16 Nov 2013

Frenchy

Very easy to get to from the airport using public transport. One bus to the centre - 84, and then get on the metro line, for not a lot of pennies either.
Hotel has a simple selection for breakfast but was easily good enough for the wife and I. I have to say that if you wish the hot food to be hot you need to go to breakfast when it starts, otherwise the eggs/sausages/bacon does not stay hot.
Room was a good size and as it was at the back of the hotel it was away from the main road, meaning it was quiet. The bathroom was clean and the shower was a good temperature and pressure. The only minus for me was the bed was a little hard, but that is subjective.
Already recommended this hotel to my family.

10/10

Exceptional

29 Sep 2013

Iordanka

close to all thinks I was interesting

I like it , everythink what I expected

Family

2/10

Poor

30 Aug 2013

Lempert

Too dirty, stay away from this hotel

We have arrived to the hotel, took a look at the room we were given and after that had to move to another hotel. Bathroom condition was awful, overall hotel cleanliness is terrible. Furniture is old, bed linen is dirty and grey. I will never return to this hotel

8/10

Excellent

25 Aug 2013

lamberto

well located, near to the city center and subway

it was my third stay in this hotel; every time i got satisfied

8/10

Excellent

17 Aug 2013

Verified traveler

pleasant cheap hotel

great hotel for the price- clean, great, helpful staff and comfortable room.

8/10

Excellent

09 Jul 2012

Verified traveler

Very nice hotel

It was a very pleasant stay. Friendly staff, clean room, excellent location. Only the bеd was with an uncomfortable spring-mattress.

8/10

Excellent

12 Feb 2012

Patrick

Lozenetz - good place to stay

We spent two nights in this hotel and we were impressed by the location. The breakfast corner was neat and the selection of the food was very nice. Minor things for the hotel to pay attention are: the doors are still using normal keys to manually lock and unlock - I personal prefer the card locks, the elevator is pretty small too the extent that two people with three or four luggage pieces will find it very uncomfortable in it. Also since it was snowing, the front door area was very slippery ( the rug provided was too small). Apart from these minor issues, the room was superb and the receptionists and other employers were very friendly and helpful. Kind like makes you come back again.

I would definitely recommend this hotel to others.