Amari Phuket

Thailand , Phuket
Tambon Patong, Muen-Ngern Rd, Patong Beach, Kathu District, 2
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100 reviews shown

10/10

Exceptional

10 Mar 2026

Daryl

Best service I’ve had at a hotel. Would love to be back for sure :) super nice staff

Friends

10/10

Exceptional

08 Mar 2026

Amit

Amazing view.
Large room.
Very friendly staff.
Perfect vacation

8/10

Excellent

08 Mar 2026

Jessica

Nice water view location, property needs updating on the outside and inside.

Friends

10/10

Exceptional

05 Mar 2026

Rama

Excellent views

Partner

10/10

Exceptional

01 Mar 2026

miguel

great room ,great views ,great people

Friends_and_family Family

2/10

Poor

26 Feb 2026

Satyam

Horrible property
Definitely not a 5 start.
Bad room that stink mold

Will not recommend anyone

Friends

10/10

Exceptional

22 Feb 2026

Tracey

Room had a breath taking view. It was spotless. All the staff members were very helpful and super friendly. Buffet breakfast was fantastic. So much to choose from.

Leisure Partner

4/10

Poor

22 Feb 2026

Aseem

My check-in experience was extremely disappointing. I was initially allocated a room right next to a construction site, which was unacceptable given the nightly rate. After raising the issue, I had to wait one and a half hours to be moved to another room, and even then, the new room did not offer a satisfactory view.
To add to the frustration, the coffee machine in the replacement room was broken. I waited over an hour for it to be replaced. While the staff attempted to make amends by offering a bottle of champagne, I don’t drink champagne, so the gesture didn’t feel particularly thoughtful.
As a solo traveler paying close to $750 AUD per night, I expected a far higher standard of quality and attention to detail. Unfortunately, the experience did not meet those expectations, and it’s not a property I would recommend.
That said, I did genuinely enjoy the service at the lounge, which was consistently pleasant and one of the highlights of my stay.
Overall, despite a few positive aspects, I would not choose to return.

Self

10/10

Exceptional

21 Feb 2026

Andrew

Without exception all the staff were excellent they were always friendly & helpful.

The location of the hotel is perfect for a trip to Phuket. You can either walk from the hotel or get a tuk tuk which were always ready to go and only cost around 200b.

There are a lot of steps! But it kept us fit 😀

The rooms although spotlessly clean are dated, but the sea view was beautiful and the furniture on the balcony was very comfortable.

This is a fantastic hotel, with an amazing lobby and view making it a special place to stay, the food was also exceptional but a bit of work on the rooms would make it even better.

Highly recommend.

Friends

6/10

Pleasant

19 Feb 2026

Yamileth

Good amenities but staff not good always with aptitude to solve something , didn’t re stock the room daily with snacks or coffee and I found one of the snacks opened and I had to pay for. Many mosquitoes in rooms , I understand outside us ok bc it is tropical but in rooms it should be something to keep them out , my kids legs and arms are terrible 😞

Family_with_children

8/10

Excellent

18 Feb 2026

Parinaz

The room was ok but some of them is missing. The TV is not smart no YouTube just local programming. Housekeeping is good and clean and fresh everything. Breakfast is good choice. The staff are friendly. The pool was clean and close to our room. The hotel is good place and close to the restaurant and bar and massage, shop.

Partner

10/10

Exceptional

16 Feb 2026

Juan

Friendly staff! Amazing food! Cleanliness!

Leisure Partner

4/10

Poor

14 Feb 2026

Aman

Staff would always take used towels the not provide new ones and we would have to call. Service was not up to par overall. Pool also was always out of towels. Room was also outdated and not renovated.

Leisure Partner

10/10

Exceptional

12 Feb 2026

Kulwinder

Amazing ocean views, high end feel, superb staff at the front desk. Wicked good food options.
Expensive but worth every dime

8/10

Excellent

10 Feb 2026

Suganya

Very good view and breakfast buffet was great.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Guadalupe

Clean facility. Exceptional, friendly, helpful staff. The food in the restsurants was very good. The breakfast buffet was amazing.

Leisure Partner

10/10

Exceptional

08 Feb 2026

Sudesh

It was all good

Leisure Family

10/10

Exceptional

04 Feb 2026

Sudesh

Very comfortable

10/10

Exceptional

03 Feb 2026

Akarshita

I had a very wonderful stay here. The sea view room was absolutely gorgeous. The entire hotel is on a cliff so wherever you go the view is amazing. Staff behaviour is also good and food was great. Overall it is a perfect resort with a perfect location on the Patong beach.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Joseph

The scenery is great

8/10

Excellent

19 Jan 2026

Shauna

This is a really lovely property and I would give it 4.75 stars if it was an option. The rooms were super clean. The service was fantastic. The breakfast buffet was pretty good although we have had better in Thailand. But the staff were just incredible, so kind and friendly. The only reason I didn’t give five stars was the showers are not good - and after travelling 25 hours from Canada, I really just wanted a nice shower. The water pressure is weak. They were only lukewarm at best and the worst part is they leaked literally everywhere. The staff was really great about coming and cleaning it up, but still, it was a bit of a pain in the butt. That said it would not be enough to keep me from coming back the property as well located away from the crazy of Patong Beach - however if you are a late sleeper, be warned… You can hear the bass from the parties late into the night. It’s only a short walk to the main strip, but still feels away from it enough to find some peace. We really enjoyed it.

Leisure Partner

10/10

Exceptional

15 Jan 2026

Anabel

Our stay was amazing! Breakfast was delish and staff was very nice

Leisure Family

6/10

Pleasant

12 Jan 2026

Brenda

beautiful property but need to warn guests about all the walking and the need to take shuttles to rooms -

Friends_and_family Family

4/10

Poor

11 Jan 2026

Aaron

This place is a complete joke. First off, it’s a 3 star hotel unless you pay for the 1/2 bedroom suites which are located in a different exclusive area. The pictures you see of the resort (infinity pool) are for the exclusive area only. About 80% of rooms are not in this exclusive area. I’m all about investing but we didn’t need a 1/2 bedroom suite but thought we were getting something different. They insisted on up charging me just so I could get access to the better pool area. The resort is very dated. Towels were all tattered, public bathrooms were not clean. We stayed in 5 stars throughout Thailand and this was a big disappointment for our last stop. Won’t be booking with Amari ever again.

Partner

10/10

Exceptional

10 Jan 2026

Dima

Clean room friendly staff, breakfast variety and location very good

Leisure Partner

8/10

Excellent

10 Jan 2026

Louis Gabriel

Nice hotel with nice location and good staff. Negative point that his hotel is a kind of resort where you have to reach your rooms with an internal transportation and during hotel peak hour it become a nightmare moving within your room and reception or restaurants

Friends_and_family Family

8/10

Excellent

09 Jan 2026

Ahmad

The property is beautiful with beautiful private beach, multiple pool experiences, and cascading landscape from the hilltop-level to the beach. The room cleaness wasn’t at high standard and the overall food was acceptable but not special. Staff is always friendly. The hotel location is excellent in relation to Patong beach and downtown. Overall it was a nice experience.

Leisure Family

10/10

Exceptional

08 Jan 2026

Cheryl

Everything from the immaculate room, attention to detail with cleanliness and service, all staff were extremely courteous and friendly.
We loved dining on fresh, nutritious meals with views of paradise on our doorstep. Highly recommend and will return again with pleasure.

10/10

Exceptional

05 Jan 2026

Petteri

Friendly staff, great food and pool areas

8/10

Excellent

04 Jan 2026

Eshan

The property is great except they dont have enough service cars to take you around and there is a long wait for the buggies.

Leisure Friends

10/10

Exceptional

02 Jan 2026

Mark

Great staff and dining options on site. close proximity to Patong beach- walkable without needing cab. Great access to night markets. Pools were nice and beach in front of hotel was nice to chill and get some down time.

Leisure Family

2/10

Poor

02 Jan 2026

suraj

Rude customer service

Leisure Family

10/10

Exceptional

02 Jan 2026

Edmundo

This hotel in Phuket was the perfect place to relax and disconnect. One of the highlights of the stay was the beautiful view, especially during sunrise and sunset. Waking up to open views of nature and the surrounding landscape made every morning feel peaceful and unhurried.

What truly stood out was the quietness of the property. Despite being in Phuket, the hotel felt calm and secluded, away from the crowds and noise. It was ideal for resting, recharging, and enjoying slow moments by the balcony and common areas without interruptions.

The atmosphere throughout the hotel was tranquil, making it easy to unwind after a day of exploring the island. It’s a great choice for travelers looking for peace, privacy, and scenic views, rather than a busy or party-focused environment.

Overall, this hotel offers a serene escape with stunning views, perfect for couples, solo travelers, or anyone seeking a relaxing stay in Phuket. I would gladly return.

Partner

10/10

Exceptional

01 Jan 2026

Sherif

Everything was fantastic except the WiFi was bad .

Family

10/10

Exceptional

29 Dec 2025

ELADIO

The room was as great. Staff was amazing and nice

Leisure Partner

10/10

Exceptional

28 Dec 2025

Bonnie

One of my favorite hotels in Patong I stay there because it’s very quiet clean amazing breakfast beautiful big rooms away from all the noise but during my stay there was a festival so it was very loud and I got no sleep till about 3 AM but I cannot blame the hotel It wasn’t their fault other than that an amazing stay.

Leisure Self

10/10

Exceptional

28 Dec 2025

bonnie

Room and hotel staff and breakfast was all amazing except for they had beach parties for some Christmas celebration, which was very disturbing because it was like a club bass music right outside the hotel and I paid so much money to stay there and got hardly any sleep, but other than that, it’s my favorite hotel in Phuket Patong

Leisure Self

2/10

Poor

26 Dec 2025

cassandra

Disgusting old mold smell dirty

10/10

Exceptional

24 Dec 2025

Deeksha

6/10

Pleasant

23 Dec 2025

Harsha

Poor service, did not refill shower gel after house keeping. Bedsheets smelled bad. Overall experience was not worth the price paid

Leisure Family_with_children

10/10

Exceptional

21 Dec 2025

Mindy

Staff, room and amenities was fabulous! Highly recommend and would definitely comeback again.

Leisure Partner

8/10

Excellent

13 Dec 2025

Jee Chen

Nice room and great front desk staff.

Leisure Partner

4/10

Poor

06 Dec 2025

Vanya

The rooms were really disgusting. The curtains and furniture had stains and looked moldy.

10/10

Exceptional

03 Dec 2025

Jayanta

Staff members were excellent, always very attentive and respectful. The resort itself has so many places where one can spend relaxing times in the lap of nature. The complementary breakfast and cocktail hour at the Club Pakarang were itself worth the price paid for the room! Overall, Amari Phuket is an amazing resort where any discerning visitor would love to make their base for a memorable Phuket vacation.

Leisure Partner

6/10

Pleasant

02 Dec 2025

Francis

Breakfast was not good and there were not many choices. Our room was on a high hill, every time we needed to go to the lobby or to have breakfast or go out, we had to call lobby to wait for a hotel car come to pick us up, sometimes we had to wait nearly 15 minutes, it was very inconvenient, the room was clean and the staff was friendly , we will not return to this hotel.

Leisure Partner

10/10

Exceptional

01 Dec 2025

douglas

I upgraded to club level as the main restaurant was very busy last time i stayed. The staff are exceptional can't do enough for you.

Partner

10/10

Exceptional

30 Nov 2025

Eshan

Great hotel with amazing views. We stayed at the club house two bedroom villa with exceptional views and club house facilities.

4 star as buggy service was always very delayed and could be better with overall service.

Leisure Friends

10/10

Exceptional

29 Nov 2025

Mark

The service staff are super attentive to our needs and requests.

Friends_and_family Family

8/10

Excellent

29 Nov 2025

Eric

Quit location. Clean with his service.

Leisure Partner

10/10

Exceptional

26 Nov 2025

Mahboob

The breakfasts were very high quality, the staff are really kind and respectful and ready to help when needed.

Friends_and_family Friends

6/10

Pleasant

25 Nov 2025

Ahmad

The room too small. The location is good. The best thing is the balcony and ocean view.

8/10

Excellent

22 Nov 2025

Karen

Clean room staff friendly

Leisure Self

8/10

Excellent

20 Nov 2025

Albert

Good value for money considering the general price point in Patong. The staff were extremely friendly, and both pools were fantastic. Breakfast was fully stocked with a wide selection of options. The resort does lose a star, though - the lobby makes a strong first impression, but the rest of the property feels quite dated (rooms and gym especially). There are also a lot of stairs throughout, although the shuttle service helps. Overall, my wife and I still enjoyed our stay and found it to be a solid option with room for improvement. If you want a more updated experience, I would recommend booking a club room.

Leisure Partner

10/10

Exceptional

12 Nov 2025

Pamela

I loved this hotel! From start to finish we received excellent service. The moment we checked in they offered us a free upgraded room which was awesome after such a stressful day of traveling. The breakfast was decent with lots of options. The Italian restaurant was good! I wish they would make their drinks a little stronger at the bar. The hotel is super close to Patong beach and they have long tail boats that will take you to Freedom Beach which is considered the one of the nicest beaches in Phuket. It was also convenient to lots of bars and restaurant. Would definitely stay here again!

Leisure Partner

10/10

Exceptional

11 Nov 2025

Gregory Michael

This was a beautiful resort with all the amenities. Would definitely return for another visit.

Leisure Self

8/10

Excellent

06 Nov 2025

Peter

The \"One Bedroom Suite Ocean View Coral Lounge\" was lovely, clean and comfortable. Complete with fridge freezer and microwave cooker.

6/10

Pleasant

31 Oct 2025

Sameer

Rooms were quite average. Furniture was worn out. Bar and Room service was average.

Friends_and_family Friends

2/10

Poor

26 Oct 2025

Basel

Very out dated, bathrooms leak water. Old furniture, used to be a 5 star hotel. Now it’s no more than a 3.5 star

Partner

10/10

Exceptional

26 Oct 2025

Kirsty

10/10

Exceptional

23 Oct 2025

Antonio

Friendly staff and beautiful ocean views. Clean rooms and a great breakfast buffet with a wide variety of food.

Leisure Self

10/10

Exceptional

23 Oct 2025

Zhafiera

Very personable, clean, humongous, staff very polite and professional at all times, helpful. This was very busy establishment and very convenient to stores and shops

Leisure Family

10/10

Exceptional

20 Oct 2025

Reynold

Property was nice but little bit far from downtown

Leisure Partner

10/10

Exceptional

20 Oct 2025

Janscie

Lovely setting and beautiful helpful staff to look after us

Leisure Partner

10/10

Exceptional

19 Oct 2025

Aston

This hotel was amazing! Very convenient being in Patong, however away from the hustle and bustle.
Stayed with my family( kids 4 &6 years old) and we all loved it. Booked a 2 bedroom suite and the views were spectacular.
Very modern and spacious suite, including a kitchen and lounge.
Staff are attentive and very helpful.

Friends_and_family Family

10/10

Exceptional

15 Oct 2025

Tiesha

This property had a relax and catered environment. The property also gave a eco friendly environment. The food was amazing. And the views from different vantage points were spectacular. The room was very clean and modern.i can go on but its best to experience yourself!!..

Business_and_leisure Friends

10/10

Exceptional

26 Sep 2025

Chung Q

staffs was extremely polite and helpful.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Lee

Great service and very welcoming staff. Their spa is a must visit! Awesome service with awesome view. Highly recommended.

Partner

10/10

Exceptional

18 Sep 2025

Solomon

Great place and service!

10/10

Exceptional

11 Sep 2025

Colin

Excellent Ocean view room - so relaxing break.

Leisure Family

10/10

Exceptional

05 Sep 2025

Rajesh

Beautifull place very clean and Staff were very friendly helpfull enjoyed our stay

4/10

Poor

04 Sep 2025

Chris

Not worth the Money.

Review of Amari Resort

Very disappointing stay. We had to change rooms on arrival due to cleanliness and a faulty bathroom power outlet — yet even in the new room the bathroom outlet still didn’t work. Rooms are run down, cupboard light wouldn’t switch off, lighting was either all on or all off, and barely enough space for one suitcase.

The resort layout is impractical with over 100 stairs just to reach reception. For a property of this size, golf carts or guest transport should be provided — many other guests were also frustrated.

Breakfast was poor: undercooked scrambled eggs sitting in liquid, limited fruit, no avocado, and sweetened juices. Laundry was absurdly overpriced per item, while 500m away a full 1kg load cost just 100 baht. Drinks were also more expensive than in Australia.

The shuttle to Patong Beach runs only three times a day, far too limited given the distance. And despite marketing itself as a “beach resort,” there is no real beach access — just a shore wall, with the tide often leaving no beach at all.
The only thing going for this hotel is its staff, friendly, kind and caring.

Partner

2/10

Poor

30 Aug 2025

Mohammed

Terrible Hotel

10/10

Exceptional

29 Aug 2025

Troy

Private beach and panoramic views of Patong bay are phenomenal

Leisure Self

8/10

Excellent

18 Aug 2025

Jason

Didn’t get any of the vip upgrades

10/10

Exceptional

07 Aug 2025

DAN

Close yet detached from the hustle

8/10

Excellent

02 Aug 2025

Ann

Beautiful view

The property was stunning. The rooms with the oceanfront view are very dated and not like the pictures on the website. The pools are beautiful and had ample loungers. Transportation is readily available for a small price to take you downtown. Overall a wonderful experience if the oceanfront rooms get updated.

Friends_and_family Family

6/10

Pleasant

23 Jul 2025

Surbhi

This is a lovely property and very well maintained. There was a draw back which was the constant calling for the golf cart to get to the lobby and also paying every time to leave or get to the resort as it was on an incline, not suitable to constantly walk up and down. Also the guests were quite noisy and rambunctious so wasn’t as quiet and peaceful at times.

Leisure Self

10/10

Exceptional

19 Jul 2025

Emtisal

Amazing hotel with stunning beach views and direct access. The staff were incredibly helpful and attentive throughout our stay.

Leisure Family

6/10

Pleasant

05 Jul 2025

Nicky

Not very clean

Leisure Family

10/10

Exceptional

26 Jun 2025

Antonio

Very friendly staff and the most amazing view. I love the location. Not too close to downtown Patong and not too far. The hotel property is beautiful. My room has kept very clean and the balcony view is amazing. The only con is that there is not enough outlets for everything I have to charge.

Leisure Self

10/10

Exceptional

25 Jun 2025

ROSALITA

Excellent location . Bed is comfortable and comfy. Pillows are soft .

Leisure Family

10/10

Exceptional

22 Jun 2025

Antonio

The staff are super friendly and helpful. My room was Amazing and I had a beautiful full ocean view. My room was very clean.

10/10

Exceptional

21 Jun 2025

Arian

Super helpful and friendly staff!

8/10

Excellent

08 Jun 2025

Vanessa

This gem has amazing views from the room. We originally booked and had a last minute issue, and attempted to cancel our booking. They would not work with us or refund so we ended up going anyway. Just know that the hotel has strict policies regardless of your reasons. The check in was a little chaotic. We got in before the 3 pm check in and there were many rude tourists and families waiting for their room. The front desk reception were kind and patient, even when a tourist rudely intruded on my check in to ask questions because they could not wait in line like everyone else. Just understand that if you are familiar with classy, respectful vacation goers, this property didn't seem to cater to those types. The room and property is enormous, well-kept, and dropdead gorgeous. The location is on the south side of Patong Beach, and away from the madness. We probably would have stayed in a less touristy area and not Patong Beach if we knew better. The staff were fast to respond and always very respectful. That really made our stay very nice.

Friends_and_family Family

10/10

Exceptional

31 May 2025

Kevin

Clean

10/10

Exceptional

28 May 2025

Kevin

Perfect

10/10

Exceptional

19 May 2025

Kon

The property is right on the beach with two pools and a lot of walkable areas. There is about a 15 minute walk all the way to the jetty with a bar. The whole area is beautiful and quiet. It is about a 20 minute walk to the busy Patong Beach Bangla walking street or about $12.00 Grab ride if you don't want to walk. There is an Italian restaurant and a Thai/India restaurant in the hotel, both are excellent restaurants with reasonable price. The hotel price includes the excellent breakfast buffet. I highly recommend this hotel. An additional piece of advice, download the Grab app on your phone before going, Grab is the equivalent of Uber in Thailand and Singapore. Grab is very convenient to order rides in Thailand. Airport to the Amari Hotel is about $32.

Leisure Friends

8/10

Excellent

15 May 2025

Minhazur

Great resort!

The club suite was lovely, second time staying at Amiri will be back again!

Self

10/10

Exceptional

10 May 2025

Richard

This is the perfect location for a mixture of tranquility and city life. The staff in every area of the resort are amazing. Food is always fresh and tasty. The view is beautiful!

Leisure Partner

10/10

Exceptional

08 May 2025

Desmond

Beautiful location and great staff

Leisure Partner

8/10

Excellent

03 May 2025

Lucio

may be need more personal for transportation in side of the Hotel , but in general, is good

Leisure Family

10/10

Exceptional

29 Apr 2025

Vikashni V

It was Beautiful. Saow and all the employees were very helpful and friendly.

Leisure

10/10

Exceptional

28 Apr 2025

Mazen

The best hotel on battong street. The suites was big enough. The suites are too clean and tiny.
Thanks to all staff for their professionalism.
I like variety of buffet and the breakfast is so delicious especially the banana budding, I miss it a lot

Leisure Friends

10/10

Exceptional

28 Apr 2025

Mazhar

Great Hotel with a very convenient location. Staff extra helpful and happy to be of service. Had a great stay with good food and service.

Leisure Friends

10/10

Exceptional

23 Apr 2025

Mildred

Spectacular view. Staff was very helpful and friendly.

Leisure Partner

10/10

Exceptional

23 Apr 2025

Mitchell

Great hotel good value

Stayed here a little over 2 weeks. Awesome place down by the ocean. Awesome services and decent food.

Partner

8/10

Excellent

22 Apr 2025

William

Beautiful Stay at Amari Phuket – Rainy but Relaxing ☀️🌧️

We stayed at Amari Phuket and had a good overall experience. The resort is beautiful, clean, and well-maintained, with a tropical, peaceful vibe throughout. Our room was lovely—comfortable, clean, and right near the beach, which made for a really relaxing atmosphere.

Unfortunately, we had rainy weather during our visit, so there wasn’t much to do around the area, and there weren't many ideas or suggestions offered to make the most of the rainy days. The beach looked gorgeous, but access was restricted, so we weren’t able to enjoy it like we had hoped.

Despite the weather, we still had a fun and enjoyable stay—the views, the property, and the comfort made it worth it. Would love to come back again, hopefully with sunnier skies next time!

Leisure Family

8/10

Excellent

21 Apr 2025

shamim

Nice

4/10

Poor

18 Apr 2025

Sunethra

Not much selection in the menu. Everyday is the same breakfast buffet. Room facilities are very limited

Leisure Partner