Name: Phi Phi Harbour View Hotel
Address: 58/1 Moo 7 Au-Nang Amphur Mung, Koh Phi Phi, 81210, TH

10/10

Exceptional

02 Jul 2026

Heather

The perfect place for a relaxed, fun week in Phi Phi. The hotel was a short walk from the pier, right on the beach, close to everything, but still quiet at night. And the pool was amazing!

Friends

8/10

Excellent

29 Apr 2026

Satha

This hotel is with walking distance from the pier so it’s very convenient to get to. We got a room that has pool access. That was very nice since we can lounge on the patio or just jump into the pool. There’s another pool facing the beach so the view is very nice from there. The breakfast has limited offerings and was located in a different building from the hotel but still close. And now to the beds…they had one of the hardest beds I’ve ever slept in. I’ve traveled all over Asia and firm beds are normal. But the bed on our room was so hard that it made our first night so uncomfortable. Besides that one issue, it’s a nice hotel to stay for a short time.

Partner

6/10

Pleasant

29 Apr 2026

Jeffrey

This was our second stay at this location in 3 yrs. Was excited to come back and was VERY disappointed. Location is awesome - close to the pier and a short walk to all amenities. Staff at this hotel were incredible - very friendly and helpful….the pool was always nice….thats where it ends. Oh and if you love cats, there are plenty!!! Pool bar never had a server (even after ringing a bell 4 times) lots of garbage around the grounds, beds were beyond HARD, like sleeping on concrete, we didn’t have hot water and breakfast buffet was below average. Hotel is dated even after some obvious upgrades. Sad to say we won’t be back!

Partner

10/10

Exceptional

07 Apr 2026

Rita

Beautiful hotel with stunning views, great fresh breakfast included. Great variety for anyone!
Try to get a room on the first floor with the pool swim out patio.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Sylwia

We stayed at this lovely hotel for 3 nights.
Everything was amazing. Great central but very quiet location.
Clean rooms and swimming pool.
Breakfast restaurant with an amazing view.
Lots of cats around.
I would love to give the amazing staff more than 5 stars. They were so lovely and helpful ❤️

Partner

8/10

Excellent

03 Apr 2026

Sian

Ideal location, big room and great little pools too! Could just do with a little update, the staff were great and I’d definitely go back!!!

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Pavel

Great place!

Partner

6/10

Pleasant

25 Mar 2026

Maximilian

Beds are very very hard as rocks

8/10

Excellent

11 Mar 2026

William

The property is situated in a perfect location. The swimming pools are incredible, and well maintained. The staff were very friendly and accommodating.
The room was clean, but needs some serious updating. The beds were too firm, and my safe didn’t work properly.
We had a swim up room that was in a great location; it was at the end closest to the beach. This hotel was great for a short visit.
If they would spend some money on new mattresses and new shower hardware, this could be a 4 or 5 star rating hotel.

Partner

2/10

Poor

10 Mar 2026

Trampis

The bed was as hard as the concrete floor. We ended up getting a mattress topper and 4 comforters just to make it useable. The internet was spotty at best. And then there was the thumping of music till 4am. We actually left a day early because we couldn't take it anymore.

Partner

10/10

Exceptional

09 Mar 2026

Joseph

The staff and service is excellent

10/10

Exceptional

21 Feb 2026

Jennifer

Staff was very friendly. The pool was beautiful. Only thing that would have made it better is more ladders into the pool and no other guests.

8/10

Excellent

05 Feb 2026

Bryan

Room was clean, it’s in a good location and all the staff we came in contact with I would give them a 10/10.

Leisure Partner

10/10

Exceptional

05 Feb 2026

Darin

Quiet. Clean. Friendly staff. Lots of space

10/10

Exceptional

01 Feb 2026

William.m

Our room was clean, comfortable and the staff were courteous.

Partner

10/10

Exceptional

19 Jan 2026

Khurram

Great staff. Uograded hotel. Fantastic location just 2-3 minutes walk from the pier. Bathrooms are freshly done and the included breakfast is great offering a large variety

Leisure Self

8/10

Excellent

17 Jan 2026

Teresa

Staff were lovely & always ready to help. Pools were perfect- ground floor rooms have direct pool access. Pool temperature; one warmer the other cooler. Location perfect, right on the beach, walking distance from main pier & eateries. Size ideal for a family with interconnecting rooms. Spacious bathroom & shower. Breakfast offered variety of cuisines & was plentiful.
Only shortcomings; the place is a little tired. Shower water (seems like bore water, it was salty), water temperature was on the cooler side (esp if you love a hot shower) & the mattress was too hard. But I’d forgo all of this & stay again as it delivered value for money given the location & convenience.

Leisure Family

10/10

Exceptional

17 Jan 2026

Tasman

Lovely place in a brilliant location. Rooms are spacious and nice, pools are awesome. Breakfast is great and the view is stunning.

10/10

Exceptional

12 Jan 2026

Ted

This hotel was the best hotel we’ve stayed in so far. From the second we got there, right until dropping our bags to the ferry port for us, staff were so friendly and attentive.
The location is absolutely perfect, located right on the beach/ harbour. Everything you need is at your doorstep.
Amazing nightlife just a 5 minute walk along the beach, thrilling fire shows and atmosphere there every night.
The hotel itself is absolutely stunning, even though it’s at the heart of everything, the 2 massive pools are always quite enough to get some piece and quiet away from the rest of the island.
Highly recommend and we are already planning our next trip here!

Leisure Partner

6/10

Pleasant

06 Jan 2026

Erika

Everything is ok

6/10

Pleasant

04 Dec 2025

Hatice

The room was clean but would benefit from modernisation. Breakfast offered a wide variety of options, although the presence of many wasps was noticeable. The view of the beach from the breakfast area was stunning. Sun loungers needed upgrading. Staff very friendly

Friends_and_family Friends

6/10

Pleasant

25 Nov 2025

Deborah

Great location. Hotel didn’t live up to expectations

Friends_and_family Friends

10/10

Exceptional

24 Nov 2025

sarmad

great room , very nice staff

Leisure Friends

10/10

Exceptional

15 Nov 2025

Ian

Possibly one of the best hotels I’ve ever stayed at.

10/10

Exceptional

15 Nov 2025

Deanna

Everything was great. Staff was wonderful and very helpfull. Room was nice and clean. The only i have to complain about is i wish they had steps into the pool access rooms.

Friends_and_family Family

8/10

Excellent

25 Oct 2025

Richard

Great central location especially for first time visitors like us.

Leisure Family_with_children

10/10

Exceptional

23 Oct 2025

Samwil

The hotel is situated in a perfect place , a litte loud fr9m bars near by but otherwise perfect. Easy to access, to the harbor and has tge best views from the breakfast room

Leisure Partner

10/10

Exceptional

20 Oct 2025

Meg

Beautiful hotel and stay - perfect location. Beds are very hard and uncomfortable.
Hotel set up a gorgeous display for my birthday!!

Partner

8/10

Excellent

18 Aug 2025

Frederic

Koh phi phi en famille

Excellent emplacement près du port (ça se marche à pied). Très belle piscine et plage. La vue des chambres est magnifique (digne d’une carte postale). Étant donné que c’est une île, c’est très humide et chaud. L’aire climatisé est requise. La chambre sent un peu l’humidité et les draps également (le seul point négatif). Mais c’est souvent le cas sur les îles. L’endroit est très propre. Le déjeuner était délicieux et très varié.
Le personnel à l’entrée nous a aidé avec les activités au alentours (où aller pour acheter un tour)

Friends_and_family Family

10/10

Exceptional

29 Jul 2025

Mark

Great

Very nice hotel

Partner

10/10

Exceptional

06 Jul 2025

Michael

Really nice hotel especially for the price we paid. Staff very friendly and helpful would highly recommend.

Leisure Family

10/10

Exceptional

28 Apr 2025

Suzanne

Great hotel in a great location

Lovely hotel right in the centre of Phi Phi and right next to the beach. Lovely swimming pools and great breakfast choice. All round a great hotel for families.

Friends_and_family Family

8/10

Excellent

12 Apr 2025

Ingrid

This hotel is a one minute walk from the end of the pier. View from room is onto the pool and a lovely beach and the location is the main thing going for this hotel, but no noise at night. However, there were mosquitos in the room when we arrived as cleaners leave doors open for ages, so we did not have the room cleaned for the three days we were there, after being badly bitten in the room on first night. Killed a few mosquitos but it spoiled my sleep worrying about this, having to wear bug spray to bed and getting too hot, as trying to hide under the covers! Staff came quickly to unblock shower which was filling up and mop floor as if you try to increase the temperature, there is a lot of condensation. Room floor felt sandy underfoot, when we arrived, mirrors had lots of smears so cleaning is not brilliant, but staff were nice. Also water from taps and showers is salty, so need to buy extra water to make hot drinks. There were no room towels as problem with supply, so used pool towels. Only one key per room which they prefer you to leave in hotel but had to jump over counter to get it, as security guard was not there when we got back. Breakfast is not bad, across the road, with a lovely view of the beach, but we had to get mosquito spray on for breakfast too, after getting a bite!

Leisure Family

8/10

Excellent

02 Mar 2025

Kayleigh

The mattress is like sleeping on a stone slab but location of hotel really can’t be beat, central, quiet and beautiful.

Leisure Partner

10/10

Exceptional

19 Feb 2025

Bek

I loved that this property was in walking distance of the main pier (we came from Ao Nang, Krabi ferry). Everyone was delightful and helpful. The breakfast that is included (at least our stay) was fabulous - good healthy options included. We are right between opposite beaches on the north and south side (near Ao Ton Sai Pier and Loh Dalum beach) - how convenient is that? There is also a beautiful pool which we didn't use since we were busy sight seeing. What was a surprise, is that, as soon as you get off the ferry, there was someone with a sign for Phi Phi Harborview hotel waiting for you and they helped walk to your hotel. A tiny bit of feedback to the hotel: I had messaged the hotel via Expedia about how to get to the hotel from the Pier (it wasn't clear someone would meet us or that it was so close to the Pier). I was a little worried until I got the Pier and saw someone holding a sign.

Leisure Partner

10/10

Exceptional

11 Feb 2025

Daniel

The poolside bar is slow but other than that it’s an amazing resort. The room quality and the views were amazing. Also a short walk to the pier.

10/10

Exceptional

03 Feb 2025

Yaacov

Amazing location, friendly staff, nice view,

Leisure Family

6/10

Pleasant

03 Feb 2025

Verified traveler

The staff are very friendly and helpful. However, the hotel is very dated and needs major renovations. The rooms smell like mildew and my family and I were coughing from the stale, wet air. The mattress is incredibly hard and uncomfortable and the sheets smell like mildew. The bathrooms have black mold in the corners of the tile. The music from the beach parties is loud at night but it’s understandable given the central location of the hotel. Overall the price was very high for a run down hotel but Phi Phi is an expensive place for accommodation.

Friends_and_family Family

8/10

Excellent

13 Jan 2025

Clara

It was good for the price I guess. And very convenient if you don't Wang to carry bags far away, my safe did not work and the breakfast is outside the restaurant.

Leisure Family

6/10

Pleasant

29 Dec 2024

Jordan

Hotel is lovely the only down fall was it was hard to sleep you can hear the music off the beach till gone 2am in the morning. Also when that stop the air conditioning sound like a plane taking off all night which keep you up to.

Friends_and_family Friends

2/10

Poor

06 Dec 2024

Reza

The room stinks like sewer, I think that's all you need to knw about this hotel.

Aircon practically not working, the room always feel wet

Leisure Family

10/10

Exceptional

25 Nov 2024

Verified traveler

Perfect

Very friendly staff, clean hotel and room, location perfect

Friends_and_family Family

10/10

Exceptional

24 Nov 2024

Aileen

Phi Phi Harbour View was very good to us. We stayed there for 3d/2n and we were able to do a lot of things. It’s close to the beach and tons of dining options. The location was also close to some night life activities but far enough that we were able to sleep through the loud music and parties. The breakfast buffet was okay and their fresh mangoes were stellar.

Leisure Partner

6/10

Pleasant

22 Nov 2024

Jason

We stayed here for 1 night. The hotel location from the pier was fantastic. Easy walking distance, however, the parties could be heard from the room so it was hard to rest. We knew this before booking. The staff was very polite. The room was nice however the bed was very hard! Pools were very nice but didn’t get in due to time. Easy access to a lot of shopping and food.

Leisure Family

10/10

Exceptional

22 Nov 2024

Sophie

Very good. Lovely hotel

Leisure Partner

10/10

Exceptional

20 Nov 2024

James

Great location

Leisure Family

6/10

Pleasant

27 Oct 2024

Camela

We absolutely loved our room (rm 312). Loved the pool area and being close to all amenities. What we hated was having to hear club music coming from Ibitza (sp?) until 3 am. Every. Single. Night. My white noise app was on full blast. But the Club music won and it made for a horrible sleep. Additionally, even though we requested and received a mattress topper, the bed was as firm as ever. Loved this location and the staff but I value my sleep more. I would recommend being far away from that hotel that could care less about adjacent hotels.

Leisure Partner

6/10

Pleasant

27 Oct 2024

Richard

Nice location, hard beds but managable, and wifi wasn’t the best but suitable for a quick 2 night stay

Leisure Partner

8/10

Excellent

21 Aug 2024

Stewart

Great location and lovely pools.

Leisure Family

8/10

Excellent

07 Aug 2024

Rhoda

Great pool access room

The pool access room was great. The bed was hard as a rock, but a mattress topper help it become more comfortable. The room was dark. It could use better lighting as well as a privacy curtain. Also, drawers to put away clothes and dryer rack to dry wet clothes would be helpful. The location and ocean proximity cant be beat.

Friends_and_family Family

10/10

Exceptional

07 Jul 2024

Amy

Wonderful hotel and in the perfect location

Leisure Family

10/10

Exceptional

26 May 2024

Roy

Only 1 block from the ferry. Very affordable yet nice hotel. Very quiet yet only steps from shopping and about a 7 min walk to all the nightlife on the beach.

STAFF are simply the best. So friendly and accommodating. Love how they take care of the island cats!!!

Leisure Self

10/10

Exceptional

24 May 2024

Roy

Great staff. Only one block from the ferry!! Can walk anywhere!!

Leisure Self

10/10

Exceptional

30 Apr 2024

Verified traveler

Great stay

Good stay, as advertised. A+++++ hotel. Close to all amenities and the beach.

Friends_and_family Family

10/10

Exceptional

20 Apr 2024

Linda

Staff amazing hotel next to pier swim up lovely only issue no steps from balcony to get in

Leisure Family_with_children

10/10

Exceptional

07 Apr 2024

James

Super location in Phi Phi

Awesome accommodation in Phi Phi. Super location a minute from the harbour, brilliant when arriving on the ferry, especially with a toddler in tow. The two pools are beautiful and safe, great for kids and adult swimming. Proximity to the beach is 10/10.
The staff were fantastic throughout, especially with our little boy who got so much love and attention.
We enjoyed having breakfast right beside the beach. Balcony overlooking the larger pool was great and the room was super, lots of space. Mattress a little hard for my tastes, otherwise fantastic.
We would love to come back and visit again.

Friends_and_family Family

6/10

Pleasant

30 Mar 2024

Luigi

The location and the room itself good. The service and the exterior of the hotel is bad , need repairs

Friends_and_family Friends

8/10

Excellent

30 Mar 2024

Carlos

Great location,staff is wonderful the bed is to hard other then that great place to stay

Leisure Family

8/10

Excellent

28 Mar 2024

Safrarz

Property was nice and staff was very helpful. I would recommend this place.

Only thing I did not like is the bed was hard.

Leisure

10/10

Exceptional

11 Mar 2024

Jorge

Situated in a convenient location accessible to most amenities. Steps from longtail boats and ferry pier. Clean, friendly staff, great beach access. Enjoyed my experience and would definitely visit again

Leisure Self

4/10

Poor

20 Feb 2024

Connie

This was the hardest mattress I e ever slept on felt like ply wood

Leisure Family

8/10

Excellent

13 Feb 2024

Lee

Ideal location just opposite the harbour and on the beachfront. Breakfast was great, just outside the hotel on the beach front - stunning views.
Pool access room difficult to enter/exit as no steps and we didn’t get any of the sun on our balcony.
Helpful staff and clean enough. Room was tired and basic but had everything we needed for a few nights stay.

Leisure Partner

8/10

Excellent

05 Feb 2024

Holly

This property is a good location, but quite run down, needs updating - overpriced if you ask me.
Staff are amazing that’s one good thing.
Breakfast very limited options…
The bed is a lump of rock, very hard so if you have a bad back you won’t want to stay here.
But good location 2 mins from harbour

Leisure Partner

10/10

Exceptional

02 Feb 2024

Leanna

It was an epic trip with everything at our finger tips

Leisure

6/10

Pleasant

30 Jan 2024

Kamana

Stayed here over new years, staff was incredibly helpful and in a prime location by the dock. Facilities seemingly have not been updated in a long time, could use a renovation. Also not much attention to detail on the beachside, trash overflowing etc. OK stay, given how conveniently located it is and with pool and beach access would put more effort into the visuals.

Leisure Partner

8/10

Excellent

19 Jan 2024

Ashley

Great service

8/10

Excellent

18 Jan 2024

Tracy

Nice stay - pleasant 7/10

Was ok stay
Great location
Pool very tired looking and rooms ok
Would give it 7/10

Friends_and_family Family

8/10

Excellent

10 Jan 2024

Julie

Perfect location… a block away from ferry pier! Oceanfront.. only downside is rooms always feel damp. But would def stay again!

Leisure Friends

10/10

Exceptional

04 Jan 2024

Courtney

10/10 amazing place to stay!

When we arrived, we were immediately greeted by the staff who took our bags inside and up to our room. Easy check in, convenient location, & kind workers. We were pleasantly surprised by our room that had a view of the pool and the beach. I’d stay here again!

Friends_and_family Friends

10/10

Exceptional

06 Dec 2023

Isaell

Wow! The view, the room, just a big wow!

Friends_and_family Family

10/10

Exceptional

06 Dec 2023

JAY

Brilliant stay here. Quiet as it’s nearer to the end of the beach, but easily walkable to where all action is. Hotel is clean, rooms are good sized & the pool overlooks the ocean. Will be back here!

Partner

8/10

Excellent

28 Nov 2023

Timothy

A nice hotel that felt a little dated in style. The bed was extremely firm and lack of pillows. The pool looked loveky hut it rained during our stay so couldnt enjoy.

Great location as you get off the boat and its just there. Also out the way from the nightlife but close enoigh to walk in and enjoy if you want to.

Leisure Partner

6/10

Pleasant

19 Nov 2023

Barbara

Just okay

Big rooms but very dark and dated.Spotty wifi. No warm or hot water in shower and shower doesn’t drain well. Very fish bowly as all rooms look into each other. Phi Phi Don was the only disappointing spot in Thailand. Dirty and smells like sewage. Cats everywhere and the do their business on the beach. Phi phi Ley was spectacular and wish we just did a day trip instead of staying on Phi Phi Don.

Partner

6/10

Pleasant

16 Nov 2023

Leama

Good value, excellent location. The real let down of this hotel were the rock hard beds, I actually thought they were just box springs. A mattress topper would go a long way for this place. There was also this green light coming from a box under the sink in the bathroom & it glowed straight through the glass wall in our eyes as we slept which also seemed problematic for a good nights rest

10/10

Exceptional

12 Nov 2023

Darlene

East walking distance to and from ferry terminal. Lots of restaurants and shopping. Very convent location and nice hotel with very nice pool.

Leisure

8/10

Excellent

10 Nov 2023

Will

Clean, comfortable

Nice hotel but basic. Would recommend getting a room with pool access.

Partner

10/10

Exceptional

21 Oct 2023

Amy

Had a wonderful time here

Leisure Family

10/10

Exceptional

15 Oct 2023

Jason

Great hotel near the pier and all the attractions. No need for water taxis or long walks. You can’t get a better location

Leisure Family

4/10

Poor

07 Oct 2023

Camila

Not well maintained and higiene not great

Hotel is in bad state, and the higiene is not good. The towells had a bunch of stains and the rooms were extremely humid. The air condition doesn’t work well and the beds are really hard. The people are really nice so I feel really bad leaving a bad review but the hotel was really bad. We walked around it and found other options at the same price that looked much better. The shower curtain had mold also.

Friends_and_family Friends

4/10

Poor

03 Oct 2023

Peter

Too much noise until early morning

Our stay would have been fine but for the loud music at a nearby nightspot that kept us up until 2am each of the four nights we were there.

Partner

8/10

Excellent

17 Sep 2023

Ekkalak

Please make sure you ask for additional mattress top cover, the original mattress is very hard.

Leisure Family

8/10

Excellent

13 Sep 2023

Charne

Loved the proximity to the harbour.
Lots of noise during the day.

Leisure Partner

6/10

Pleasant

18 Jun 2023

Stephen

We received a warm welcome at check-in and our rooms appeared to be perfect - good sized beds, great air con and views over the pools and the adjacent beach/sea.

However, our good impression died rapidly after dark when several open air bars approximately 750 m from the hotel played extremely loud bassy music until the early hours of the morning, which interfered significantly with our ability to sleep almost as much as the rock hard beds and the objects that identify as pillows.

The following morning, we discovered that the shower drain didn't really work too well and the buffet style breakfast was disappointing.

The next day, we used the pool which had a pool bar. Although the pool had a jacuzzi section but no bubbles and the pool bar wasn't 'set up' to sell any drinks either.

The staff at the hotel are all lovely people and the hotel is perfectly located for easy access to the ferry, shops, cafes, resto's, beaches etc, but for us the nighttime noise and rock hard beds would stop us from going back there.

10/10

Exceptional

14 May 2023

Jeffrey

Beds were awful, resort needs some TLC

8/10

Excellent

13 May 2023

James

Beds were the hardest ever, not comfortable.

4/10

Poor

23 Apr 2023

Kasim

Overpriced at almost $200 per night for the triple room with piol access, forca 3 star hotel at best. No towels in the room, and pool and other facilities dilapidated. Even worse, they called us at 11am shsrp to inform us to check out (whereas most hotels have 12pm checkout) and tried to get us to pay extra 500 baht to checkout at 12. Overall bad experience. Only good thing is the location if you want something near the main pier.

Leisure Partner

8/10

Excellent

10 Apr 2023

Jessica

Excellent hotel in central Phi Phi

This hotel was a perfect and as advertised. There were no bells and whistles or fancy extras, but it was clean, centrally located, had professional staff, and had a great pool and beach. Restaurants and bars were all across the street and this was also only a 2-minute walk from the dock (an extra bonus when it's sunny and over 100 with luggage).

Friends_and_family Family

8/10

Excellent

05 Apr 2023

Vanessa

It’s very outdated. It’s a pretty room if you have access to it. It just was dirty to me. Dusty, and no bar like promised, and chairs flimsy, and water was not so clean. But it’s a beautiful view. Close to the pier.

Leisure Family

6/10

Pleasant

27 Mar 2023

Shena

Location is perfect

The location is perfect, in middle of everything, just off the main pier. The hotel has so much potential.. but is just being neglected.

Basic stuff missing, no hand towels or face towels, if u need swimming towels u must go to front desk. The air conditioner @ 26 o is freezing cold, when switched it to fan mode, flooded the entire room, breakfast is only till 10am. Front desk only works till 1am.
The windows should be tinted, u can see through all other rooms in the bedroom to bathroom. The outside chairs are disgusting. The cleaning is superficial.

Self

6/10

Pleasant

16 Mar 2023

Stephanie

Looks very rundown and not like the images displayed when booking. Right next to the beach which is great but from 8pm to 2am you will have very loud music thumping in your room from the nightclub. The positive is that it was walking distance to the harbour and restaurants and shops. Beds were uncomfortable and extremely hard, the air con had a weird smell. For the price I paid it’s not what I was expecting therefore I am disappointed and wouldn’t recommend unless you get a good deal and are only there for one night or at a stretch 2 nights.

Leisure Family

10/10

Exceptional

11 Mar 2023

FRED

Great location and wonderful staff

Leisure Friends

8/10

Excellent

11 Mar 2023

Yazmin

Perfect location for a short stay in phi phi, right next to everything. Clean hotel with big bedrooms my only negative was the mattress on the bed was like laying on the floor and woke up both mornings with a back ache, luckily we were only doing a short 2 night visit so wasn’t too much of a problem. Nice pool area with brilliant views of the beach and was always quiet to get a bed, we done our trip to Maya bay and came back and chilled at th pool in the afternoon and there was plenty of beds still. Would recommend, just if you’re staying more than a few days be prepared for an uncomfortable bed.

Leisure Partner

10/10

Exceptional

09 Mar 2023

Jeffrey

A very pretty hotel on a huge great beach. Get a room on the first floor facing the pool for swim up access to your room. The location is close to the shopping walks along the beaches. The included breakfast was good.

Leisure Partner

8/10

Excellent

05 Mar 2023

Andrew

Very Clean for being right up next to the jungle. big rooms,

Leisure Partner

10/10

Exceptional

28 Feb 2023

Jennifer

This hotel is in a great spot is only 1 minute walking distance from Tonsai pier. The staff is so friendly and kind. And at the other side of the hotel pool is the other side of the island so is like you have both side at one minute walk is a great place to stay. I will come back for sure

Leisure Partner

2/10

Poor

28 Feb 2023

Bryson

Worst hotel experience of my life. Hands down

Having stayed in dozens of beautiful and clean hotels using hotels.com I never could have imagined the horror that Phi Phi Harbour View had in store.
Beyond all, the place was DISGUSTING. (See photos attached). The photos don’t even show the stain on the sheets or the horrible stench coming from the bathroom, and the whole hotel frankly.
The bed was rock solid hard. Not the firm, solid kind that can be nice. It was awful and uncomfortable.
Staff was few and unhelpful. When we voiced our concerns several times (to the front desk and hotels.com) the only solution anyone could come up with was to keep sending housekeeping to the room, which didn’t help at all.
I could not believe the amount of mold in the room. There was mold behind every crevasse. The photos attached show maybe 10% of it.

We were booked to stay for 3 nights and had to leave after 2 and book a new place because we couldn’t stand to live in a place like that. We still have not received a refund or a credit from hotels.com
Even if the room was decent the whole hotel itself was rundown and outdated and gross.
DO NOT CONSIDER THIS HOTEL.

Partner

8/10

Excellent

17 Feb 2023

christin

Fabulous location just minutes from the pier and all the shopping.

Leisure Friends

10/10

Exceptional

13 Feb 2023

Robert

Everything was great. Except two things.
1. The workout room doesn’t even have a fan so there’s no way to work out in there.
2. The beds are rock hard. Although they did bring a mattress pad for me.
This was an amazing place great location, nice pool and breakfast. Great staff. Overall very pleased.

Leisure Partner

2/10

Poor

10 Feb 2023

Sara

The beds are made of rocks, the housekeeping and services are not 24/7, and the place is so messy, they do not clean up the pool trash or towels

Leisure Friends

6/10

Pleasant

08 Feb 2023

Verified traveler

You will rather sleep on the sand as the beds are rock hard. Worst sleep ever. Prepare your bug spray as the second you open the door you will be attacked I left the island with a million bites. Hotel is clean overall, room with 3 beds yet one outlet next to the beds. Walk in pool is nice.

Friends_and_family Friends