Name: P.P. Palmtree Resort
Address: Moo 7, Tambol Ao-Nang, Koh Phi Phi, Ampur Muang, 125, Krabi, 81000, TH

10/10

Exceptional

03 Feb 2025

mary

The hotel is in a great location. It's in the center of the resort and easy to walk around the resort.
The staff were lovely, the breakfast had a good variety. Our room was steps away from the pool and clean.
We would definitely stay here again.
It's reasonably priced compared to others in the same location. We were met at the port and they escorted us to the hotel and carried our luggage. Great service.

8/10

Excellent

25 Dec 2024

Robert

Great Location

Leisure

10/10

Exceptional

23 Dec 2024

Joey

The for desk they was amazing!!

Leisure Family

10/10

Exceptional

14 Dec 2024

Jordan

Nice room and super nice staff. Close to everything but not loud at night. Certainly recommend

8/10

Excellent

10 Dec 2024

Kristen

Stay on Phi Phi

Great location in middle if town. We had one poolside room and a third floor suite with outdoor shower. Splurge for thecsuite it was a very nice room. Staff were great.

10/10

Exceptional

04 Dec 2024

Niseer

2 night stay , December 2024

Stayed for 2 nights , i couldn't fault the hotel and staff were very friendly and helpful , the location is perfect , the breakfast was very good with plenty of choice , oh i nearly forgot the shower , the best shower ive ever had in any hotel , piping hot water instantly and very good pressure, definitely a 5 star experince.

Partner

10/10

Exceptional

13 Nov 2024

Cesar

Loved my stay at P.P. Palmtree. Rooms were clean and comfortable with a nice balcony. Very good location as it is centered in Phi Phi Island.

Leisure Self

10/10

Exceptional

02 Nov 2024

Verified traveler

Fantastic place

Our stay was amazing. Phi PhiPalmtree is situated right in the middle of Tonsai village, close to…everything. We stayed at the suite, which was large and very quite. We loved the outdoor shower (note to hotel: the plastic curtains do not hold up in the wind…). The staff was super friendly and helpful, the hotel pool is fun, and the pool bar was great. We enjoyed every part of our stay and will be back again!

Friends_and_family Family

10/10

Exceptional

18 Oct 2024

Jamie

Pool access room

Was a great stay the guy who helped me to and from the ferry was great cant remember his name sadly.

Only potentially bad point for some is the very firm solid bed which is more traditional way around asia rather than the soft bouncy spring mattresses of the west. Was a bit sore after first night but soon go used to it

Self

10/10

Exceptional

05 Aug 2024

David

X

6/10

Pleasant

23 Jul 2024

Karen

Picturesque

Very picturesque
The room is average definitely not the best we have stayed in
Several issues like not being able to charge your phone if the lights r on
Also as always in this kind of accommodation there r the inevitable
cockroaches outside
The pool access was nice but very unwell whilst here so no chance to appreciate it
Also there r no cars on the island so a taxi is a shopping trolley for your cases and a walk to wherever u r staying

Partner

10/10

Exceptional

27 May 2024

Kristian

Good

8/10

Excellent

04 May 2024

DAMON

Arrival:
Rented the suite after reading reviews. There is a bellman that will be waiting at the pier upon your arrival. Look through all the people holding hotel signs until you find the right one. He loaded the bags on a cart and we took the short walk to our room. Hotel is very convenient to EVERYTHING, especially the center of the market.

Check in:
Front desk staff was friendly and spoke pretty good English. Check in was a breeze. They even provided recommendations for excursions.

The room:
It was spacious and had very good ammenities for a hotel of its age. I will say the mattress was one thing that kept this from being a 5 star review. It was very stiff and I love a firm mattress. The best thing for me was the OUTDOOR SHOWER. The temps were in the 100's. That shower made we want to have one installed outdoor, immediately upon my return.

Hotel:
Breakfast was okay. There is an omelet station. I wish there were non-pork meat options but the veggie omelet was good. Pool appeared to be nice but we never had the opportunity to use it due to our schedule. The bar is right there at the pool and they had a good selection of liquors, juices and beverages to choose from.

I would definitely consider staying here again in the future. I may ask if they have a softer mattress next time though.

Business_and_leisure Family

10/10

Exceptional

11 Apr 2024

Thomas

Perfect place

8/10

Excellent

20 Dec 2023

elif

It is middle of the both side of the island. Amazing location.

The pool is not big but does the job.

Very friendly staff.

The room is big,good shower. But when you get in there is smell of mold. I did not see any sign of it,but there is a huge smell.

The breakfast team was not the best. There was a good amount of food, but the team was too noisy; they were talking , and laughing, and it was kinda hard to get their attention to ask for a cup of coffee.

Leisure Partner

10/10

Exceptional

06 Dec 2023

Norman

Wonderful place at a food price that is centrally located.

8/10

Excellent

04 Dec 2023

Andy

Love the location. Staff was friendly. Only issue I had was the bed, it was too hard. Other than that, stay at this hotel.

Leisure Self

10/10

Exceptional

30 Nov 2023

Norma

We loved our stay here! It’s about a 4 minute walk from Tonsai pier but someone meets you at the pier and helps carry the bags which is appreciated! The room was clean and the AC was awesome. Would recommend!

6/10

Pleasant

25 Nov 2023

Berenice

Good location

Leisure Partner

6/10

Pleasant

15 Nov 2023

Imran

The location is as central as it gets. You are inbetween 2 beach entrances.

I would stay here again.

Leisure Friends

10/10

Exceptional

12 Nov 2023

Vanessa

Very nice stay. No smoking allowed anywhere on the property which is very unusual for Thailand.

Leisure Self

10/10

Exceptional

10 Nov 2023

Randy

The room was quiet, you didn't feel like you were in the middle of the bars. The staff met the ferry and got us checked in quickly and the hotel was a short walk from there. 2 nights on Phi Phi, no complaints from us.

Leisure Partner

10/10

Exceptional

06 Nov 2023

Kellie

Great resort

Leisure Partner

10/10

Exceptional

02 Nov 2023

Christian

Great room!!!
We loved our stay Maxx and the staff were super helpful and outgoing. They did everything that we needed them to do :)
They had a great location and so close to the lake and the shops. It was very clean in the room and reception

10/10

Exceptional

02 Nov 2023

Christian

Great room!!!
We loved our stay Maxx and the staff were super helpful and outgoing. They did everything that we needed them to do :)
They had a great location and so close to the lake and the shops. It was very clean in the room and reception

10/10

Exceptional

09 Oct 2023

Joey

Great poolside rooms

Leisure Partner

8/10

Excellent

14 Sep 2023

Andrew

The rooms here are pretty nice, especially for how inexpensive they are. The staff was wonderful and the complimentary breakfast was so convenient. The only negative thing we had to say about our stay is that the beds are similar to laying on a concrete floor. We don’t mind a firm mattress, but this was next level.

Leisure Partner

10/10

Exceptional

20 Jun 2023

henry

Nice hotel very close to everything I recommend it

Leisure Self

10/10

Exceptional

31 May 2023

Sophia

They were so accommodating and kind, my friend and I got pick up and escorted to the property from the ferry free of charge. When we decided to stay another night they let us stay in the same room and were so kind. It was quiet and clean, we loved it !

Leisure Friends

4/10

Poor

14 May 2023

Jean Ann

A miserable place!

No general manager! We wanted to cancel the rest of our reservation. Advised by Hotels.com we would be contacted within 72 hour. Conveniently the end of our reservation. Still waiting it’s been 7 days. The staff at this hotel are not trained in customer service, spend most of their time with their backs to their customer on their cell phone. The pool although lovely has no umbrellas and no shade. We were offered a nice welcome drink but needed to go to the bar to get it. No one there. The rooms are old and out dated with the hardest bed imaginable. The beach does not exist as it end to end boats. It was a miserable stay and would recommend no one go here!

Partner

8/10

Excellent

31 Mar 2023

kobi

Very good staff

Leisure Partner

10/10

Exceptional

19 Mar 2023

gregory

Excellent staff

10/10

Exceptional

19 Mar 2023

Sharon

Beautiful property in an excellent location. Good breakfast and very quiet even though you are close to everything

Leisure Partner

10/10

Exceptional

14 Mar 2023

Duncan

Very convenient and perfect for 1-2 nights. Could do we an improvement of bed and breakfast quality

Leisure Friends

10/10

Exceptional

10 Mar 2023

William

Great location and reasonable prices. And all the staff were very friendly and helpful. Stay in the suite with the attached patio, it’s definitely worth it.

Leisure Partner

10/10

Exceptional

14 Feb 2023

Naoishe

Great hotel

Really enjoyed our stay here and would have extended if time allowed. The pool area is lovely and the rooms are perfect for what we needed. The hotel is clean and the breakfast is great - lots of options for veggies. They have lots of rules but I’m guessing the really young crowd take the piss - all rules are fair.

10/10

Exceptional

12 Feb 2023

Sharon

Absolutely beautiful hotel, right in the centre of phi phi but you wouldn’t realise as very quiet at night. Breakfast the best we’ve had in Thailand! Absolutely delicious! Would definitely stay again

10/10

Exceptional

28 Jan 2023

Yahya

Evrything was perfect

Leisure Family

10/10

Exceptional

13 Jan 2023

Josh

Great property - nice and peaceful but right in the middle of Phi Phi.

Leisure Partner

6/10

Pleasant

11 Jan 2023

Benjamin

Average

I was a bit disappointed about my stay here as the price didn’t reflect the service.

First the good points, the room was of good size and had everything you needed. Kettle, hairdryer, safe etc. Some parts of the breakfast were good, ie: the options, the bacon and the omelette station.

The location was perfect though and my room on the third floor was pretty quiet.

The bad points: The bed was ridiculously uncomfy. As a guy who enjoys a pretty stiff bed at home this was another level. The pillows and bed were like blocks of concrete with a sheet on top. I woke up numerous times every night and the first few hours of the night I had back and shoulder pain. I’m 30.

The sausages for breakfast were underdone hotdog sausages basking in luke-warm water. Needless to say if you’re expecting a full English, don’t. Also, no eggs in the buffet station. If you want scrambled or fried you have to ask them to do them for you. The service was average. Just small things like putting towels on the bed for you rather than in the bathroom hung up. Not replacing sugar or tea bags.

Took a while to check in and at one point 7:00 am. The key for my room stopped working and there wasn’t anyone at reception who could help so I was locked out.

Considering it’s Thailand and I was paying $100+ AUD per night, I was expecting a lot more and was underwhelmed and disappointed overall. If I went back to phi phi I wouldn’t stay here again in all honesty.

Self

10/10

Exceptional

06 Jan 2023

Sandrine

Best location/price/value; little gem next to everything and refreshing pool! A bit outdated when it comes to style, but so practical, so conveniently located. And the welcome drink is fantastic! (just add rum)

Leisure Family

10/10

Exceptional

20 Mar 2020

Gilles

Quiet place, great staff, great room. Big problem, it is not possible to take drinks at the pool bar and charge it on the room and pay at the checkout.

Leisure Partner

10/10

Exceptional

05 Jan 2020

Gary

Very nice people operate this establishment!

My stay was very quiet and comfortable and I would stay here again for sure !

Self

8/10

Excellent

08 Nov 2019

Brian

November 2019

Quality hotel in the heart of the resort. All services provided with a smile. Plenty of choice at breakfast. Would definitely recommend to anyone visiting the islands.

Partner

10/10

Exceptional

25 Oct 2019

GUILLERMO

You find and excellent for Phi Phi

Great place to stay perfectly situaded in the center of everything yet with familiar neighbored, good construction that provides a silent comfy safe personal space. Great room,nice amenities, good breakfast, and all guarded by an excellent staff, I want to give specially five stars to Reception staff who was very receptive and happy to make myself feel at home, Thank you!! Thai women Harasinee & Orathai

10/10

Exceptional

16 Oct 2019

Kristin

Perfect couple retreat

Amazing room with jacuzzi tub! Loved all the flowers and fresh fruit in the room.

Partner

10/10

Exceptional

13 Sep 2019

Verified traveler

Very friendly staff, very accommodating to my needs

Leisure Family

6/10

Pleasant

10 Apr 2019

Sandra

Restraint staff extremely rude

Partner

4/10

Poor

20 Feb 2019

Mick

It was a fairy quiet property for Koh Phi Phi. But I do not think that it is worth the price even when bought at a discount. Firstly, the employees seemed scared of leadership team and were so worried about sticking to routine that they were not hospitable.

At breakfast I was waiting for my daughter as she ran up to get us the breakfast coupon and they would not even let me sit down and wait. For as expensive as it is they should also offer up more amenities at the pool. They had a pool bar but it was not open and they should invest in more pool chairs. It is a large facility with numerous guests and 6 chairs doesn’t cut it. Lastly, I was charged for a hand towel because it went missing. I counted all the towels before leaving and I know it was there. I asked to go back up to find it and was greeted my an annoyed cleaning women who dropped all the things she took out of my room on the floor. In that pile were 4 bath towel when we only had two in there so I know it was not what came out of our room. It was no longer there and I had to pay 250 baht for the towel. Very irritating as I never took the hand towel and saw it laying there as I left.

Nice pool and the staff was friendly enough but just not what you would expect from the price of a hotel. I would highly recommend staying elsewhere. Plenty of nice hotels for a cheaper price on the island.

Leisure Family

10/10

Exceptional

25 Jan 2019

Verified traveler

Very friendly staff, clean rooms, awesome pool, working AC. Definitely a place to stay in phi phi. Also if you are not there to party the rooms are also quite at night.

Leisure Self

10/10

Exceptional

06 Jan 2019

Verified traveler

The room was beautiful everyday. I was able to spend very comfortably in the pool.

4/10

Poor

04 Jan 2019

Verified traveler

It’s in the centre of everything and the gym in the sister hotel was nice. But we found them really inflexible - a lot of rules about what you can and couldn’t do, fines around returning towels late and the breakfast was disappointing. More than that, we had to argue for more bath towels, there was no iron. But it is a good place to explore everything from. We advise Pool room as it’s worth the extra money but honestly, we wouldn’t book this again.

8/10

Excellent

01 Jan 2019

charlie

The review you need to read 😬

After reading other reviews I was a bit dubious to book. But I was pleasantly surprised. There isn’t a lot to pick from in Phi phi. But for what we paid I think it seemed fair.
Main things. Rooms are clean. Showers are good and warm. And the air con is nice and cold.

We never ate at the restaurant as there is so much on your doorstep. I read reviews about rude staff. They were pleasant. You can’t have guests but then again a lot of the places on phi phi do this. The pool is perfect, there isn’t a lot of beds but you have a lovely beach on your doorstep. For being so central it’s very quiet at night

The pool bar wasn’t always open but you have multiple shops on your doorstep. So you can save a few bucks and go to the shops

Finally the rooms are on the tiny side but you have to remember most places on phi phi as like this. It’s a little island with over 10k people crammed in

Friends

4/10

Poor

01 Dec 2018

Verified traveler

The property is nicely located near shops and restaurants. How I appreciated the location the hotel does need updating. The WiFi reception was very poor and I basically couldn’t use my phone while in my room or anywhere else on the property. The hotel staff is very friendly though, but I wouldn’t stay here again.

Leisure Friends

8/10

Excellent

22 Nov 2018

Geoffrey

The resort was nice and clean, room was spacious with all expected amenities, but the mattress was quite hard. We were happy to have stayed there.

Partner

10/10

Exceptional

12 Nov 2018

Lisa

Knowing what a small island Koh Phi Phi is, it's understandable that the facilities on the island just aren't as advanced as places in the bigger cities. This was our third trip back to Koh Phi Phi and our third different hotel on the island. I think it's safe to say that I think we found our go-to place to stay when we're here. First of all, the location is great. It's probably about 8 minutes from the pier, 5 minutes to the beach and all of the beach bars. There are 7-11's and other quickie marts all around the PP Palmtree, not to mention this lady who makes crazy good fried chicken around the corner (seriously, I am still having dreams about this woman's fried chicken two weeks later!!). We booked a \"Deluxe Double\" room and although a little small, it had a great view of the pool. There are only three floors but no lift so if you can't walk up and down stairs easily, consider a different place or requesting a ground floor room. Breakfast had a great selection of eastern and western foods and we loved filling up each morning before starting our day. Staff was always so kind and greeted us each time we came back to the hotel. They also had complimentary towel rental that you could use for the beach or pool as long as it was returned at the end of each day. All in all, I enjoyed my time at PP Palmtree and wouldn't hesitate booking another room there or at one of their sister properties.

10/10

Exceptional

11 Nov 2018

Verified traveler

Everything was nice and clean. It’s also on a perfect street.

8/10

Excellent

06 Aug 2018

Verified traveler

Great pool, helpful and friendly staff; breakfast was a little underwhelming

8/10

Excellent

31 Jul 2018

Anniina

Nice location and friendly staff.

Lovely place in the heart of everything. The resort was very quiet and we enjoyed our stay a lot. Only negatives to mention was the that the bed was very hard and the stuff not very well aware what food had meat and what was vegetarian. So even though i asked every morning in breakfast that items i was taking were vegetarian, i kept getting meat in my plate.

Partner

10/10

Exceptional

18 Jul 2018

ALICJA

Great hotel,super friendly staff. Great location-in a center of koh Phi Phi. Very clean.

8/10

Excellent

06 Jun 2018

jimmybelittle

Great place to stay

Fantastic place to stay with even better staff. Tor the poolside bartender was amazing and went above and beyond his job. The only gripe I have regarding room comfort was the fact that sleeping on cement would of been more comfortable as the beds are more that a wee bit hard.
Would definitely recommend this hotel to anyone.

8/10

Excellent

03 Jun 2018

Maks

No smoking on entire hotel grounds.

Excelent location in the middle of everything.
Bag pickup from the pier. 5min walk from the pier following the guy carriying your bags.
Clean rooms. Every day fresh pillow caps. Hard bed (too much for me).
Nice swimming pool and access from the room terrace, but strict rules about closing time (not even 5 minutes after 8pm or you will be fined).
In the morning quite loud, while staf are cleaning other rooms - rooms not sound proof.
The no smoking policy on the entire property should be mentioned in the description.
I did not enjoy to go on the street in front of the hotel every time I wanted a cigarette.
It was a bit downside for me not able to grab a beer and a smoke on the room balcony in front of the pool. So if you are a smoker, like me, take note on this.

Otherwise it is a nice excellently located non smoking hotel.

Partner

8/10

Excellent

27 May 2018

Verified traveler

Great stay!!

A bit dated but clean. Staff were very friendly and helpful!

Partner

10/10

Exceptional

26 May 2018

George

Suite was very beautiful with balcony and outdoor shower. Very close to dining and activities. Only issue was the jet tube was not ran in a while and had debris come out the jets. Would stay again but probably get room next to pool.

8/10

Excellent

18 May 2018

JP

Great hotel. Quiet and clean.

Nice hotel. Quiet and clean. Great pool.

Friends

10/10

Exceptional

28 Apr 2018

Nathan M Blackstock

Great Hotel and Location.

The hotel has all the comforts. It is in the middle of everything but so quiet. Never heard any of the late night parties.

Friends

8/10

Excellent

24 Apr 2018

amanda

Central location

Great value for money. Staff were great when our A/C broke they fixed it immediately. Good breakfast, very central location. Beds a little hard

8/10

Excellent

29 Mar 2018

Hunter

Would stay again

Good stay, and very central location. was surprisingly quiet in the evenings which was the big concern of ours, before arrive to Phi Phi for the first time. Would stay here again. If you are looking for a secluded hotel among the palms this is not for you, but if you are looking for something in Phi Phi central, this should do the trick!

Partner

10/10

Exceptional

18 Mar 2018

John

Great location and service!

The location and service were amazing. The pool and included breakfast was a nice plus. I would recommend this hotel to all travelers. Very quiet and they do not allow visitors to intrude into other hotel guests experience.

8/10

Excellent

17 Mar 2018

Chris

Meh

One of the nicest hotels on phi phi. Unfortunately the island is disgusting and you can hear drunk teenagers partying until 4 am.

Partner

10/10

Exceptional

12 Mar 2018

elizabeth

Great hotel we had a suite which was beautiful. Wish we were able to stay longer then one night. Will definitely stay there again. Awesome hotel great location!

Partner

4/10

Poor

01 Mar 2018

Verified traveler

Strict rules upon checkin that are not revealed prior. Broken toilet, poor shower.

8/10

Excellent

25 Feb 2018

Ahmed

Great hotel in the middle of Phi Phi for less!

My wife and I stayed here for two nights on our recent trip to Phuket and Krabi. We were pleasantly surprised as reading the reviews online, we weren't expecting much from any hotels in Phi Phi. Upon arriving on the pier, the hotel staff was at the pier with a big smile. They took our luggage and tok us to the hotel which was about a 10 minute brisk walk. Upon arriving at the hotel, we were promptly checked in and provided with a welcome drink (much needed on a really hot day). We were assigned room 320, the luggage was taken to our room and a little gratuity was really appreciated for their hard work.
Room was better then expected. Bath room was nice and clean (this is important to us) and the shower pressure was amazing!
The hotel breakfast is really good. The made to order eggs and the pancakes are very good. Fresh fruit, coffee, friend rice and noodles and fruit juices all very good.
Location is excellent and steps away from good eats and thai massages. We could hear the music in our room as expected and it wasn't loud enough to hinder our sleep.
Pool looked good but we spent our time in the ocean instead. :)
Upon check out, the hotel kept our luggage for our late ferry to Krabi and once we showed up after a lunch, the guys dropped them off for us at the pier.
For what it's worth, we are well traveled and usually stay in upgraded Hilton rooms due to my gold status with them.

4/10

Poor

21 Feb 2018

Sherif

No Wifi, No guests, No respect

I was heavily disappointed with my stay here. I found out that as a solo traveler, anyone would be treated as a trespasser and not one of my guests. They also do not have wifi. Unless you want to drain your data on a laggy hotspot you won't be able to use your computers. I was also woken up by housekeeping despite having a 'Do Not Disturb' sign. Horrible stay. Stay elsewhere!

10/10

Exceptional

20 Feb 2018

Glen

The staff here is amazing, hotel is nice and clean. Great place, I would stay here again

Partner

4/10

Poor

17 Feb 2018

sal

Not like the photos!

The photos are not a true representation on the hotel.
Both me and my partner became violently ill after eating breakfast at the hotel. It was almost an immediate reaction! Severe vomiting and diarrhoea! The toilet wouldn't drain it's water so constantly calling reception to come fix it.

10/10

Exceptional

15 Feb 2018

eli

Excellent location, beautiful room, each room different design and friendly staff spacious room and bathroom location is in the jungcylion mall on patong street

10/10

Exceptional

08 Feb 2018

Spoorthi Ravi

A cute little hotel with no hassals what so ever!

Amazing!

Family

10/10

Exceptional

07 Feb 2018

roger

Pool room

Very good pool room

Partner

10/10

Exceptional

04 Feb 2018

Verified traveler

Good location, clean hotel!!

Clean and in the center on everything. Not on beach but close enough to walk. Nice pool too.

8/10

Excellent

12 Jan 2018

ori

Nice , can find better in that price

Small pool and high prices, good rooms

10/10

Exceptional

07 Jan 2018

Mark

Great location, off of the hostel path

Great location on Phi Phi, on the main strip for easy access to all the shops and restaurants, close enough to the beach for excursions. Most importantly, not next to hostels for peace & quiet!

Partner

4/10

Poor

31 Dec 2017

Kris

Nice mediocre hotel.

Average in all respects. For the price, would definitely look for something nicer next time. The hotel is ok, if old and poorly maintained, but the staff is surly and the customer service, whenever needed, is slow and seems a \"bother\". The \"free\" breakfast was recycled -- food was gone half-way-through.

8/10

Excellent

28 Dec 2017

Jody

Two nights stay

My daughter and I stayed at this hotel for two nights in December. When we arrived by Ferry, we were greeted at the pier by a hotel employee and he was helpful in assisting with our luggage placing it in a cart when we walked to the hotel. Our room was located at the pool level which was a nice bonus. The rooms were clean and the breakfast was excellent.

10/10

Exceptional

23 Dec 2017

jane

Never seen such a nice room!

I would give this a 1000 out of 10! Never seen a room so beautiful we got the best room there was and my god I have stayed in some 5 stars before never compared to this! To die for! Made everybody I know jealous anyways! Breath taking how this hasn’t been given out 5 on Expedia is beyond me! Please visit! It’s AMAZING! Two balcony’s one with an amazing view another with amazing view of the pool get ur self booked!

8/10

Excellent

12 Dec 2017

Verified traveler

Good hotel close to the beach and restaurant/bars

Would definately stay again and recommend the hotel to a friend. The only down side was the rock hard bed. Breakfast basic but fine.

10/10

Exceptional

02 Dec 2017

Nikolaos

Very pleasant stay

The hotel is very easy to find and it is located in the heart of the local area. although it is near the local market it is very quiet.The stuff are very pleasant and polite and they smile at you all the time!The room was clean and spacious with Wifi and TV and AC and a small balcony overlooking the pool.We though that there would be a lot of noise from the pool, but the double glazing takes care of that, no problem at all. The \"hit\" is the fully electronically controlled room, through a control panel near the bed, so you don't have to get up at all! We were having only breakfast at the hotel, which is delicious, with local Thai food and American style buffet,plus eggs/omelets prepared on request. The only \"issue\" was that it was almost impossible to get our sea towels dry overnight, because the humidity is very high and day by day our wet towels/bathing suits were getting a rotten smell, not a hotel issue but maybe of the area.Nothing to worry, but keep it in mind.The highlight -if you like Thai food- is that the hotel is 3min walk from the best Thai restaurant you can find in the area: Pa-Noi Thai. The beaches around are nice but you can go to Long Beach by boat every day.You will not regret staying there.

Partner

8/10

Excellent

30 Nov 2017

Verified traveler

Perfect location..

This hotel isn’t in a great location easy to walk to and has some wonderful staff.

8/10

Excellent

28 Nov 2017

wolfgang

in the middle of everything. clean. good service

hotel is in the center of phi phi. walking distance from pier. was quiet at night. Breakfast ok. a little outdated rooms but clean and comfortable. bed a little hard. Breakfast ok.

8/10

Excellent

12 Nov 2017

Moniroos

Great central hotel close to everything!

Clean and great sized room, service was great (staff even remembered our names and my partner's birthday), Pool was great and everything was really close to us!

2/10

Poor

02 Nov 2017

joe

Terrible service!

This is a very nice location, everything should be great if without been forced to pay 350 plus credit card transaction fee for a broken cup. I told front desk that a cat followed us and got inside our room, we try to let it out, it jumped on the night stand and made a cup fell down on the floor. She said how could it happen. After I showed her the video tape, she asked the manager and told me that the cat is not belonging to the hotel. What a joke, the cat was at the lobby every day, when we in and out every time you will see it laying right on the stairs in front of reception desk. This is Ridiculous!

Partner

2/10

Poor

13 Oct 2017

Verified traveler

avoid if u can...

strict hotel they forgot u came from vacation and they need to serve you...
bring the pool towel after 20:00? you will pay
get inside the pool even u booked pool cases room u will pay .
security rude
can't invite no one even to lobby or drink.
it's army rules hotel.. ... avoid...

10/10

Exceptional

09 Oct 2017

Verified traveler

Nice hotel in good location

The hotel is not new but they try to make you feel comfortable. The location is good - close to everything but far enough from the nightlife noise. The breakfast is nice but not great. Would recommend overall.

Partner

8/10

Excellent

28 Sep 2017

Cait

Quiet, relaxing get away

This resort was a great way to end our holiday we were able to relax completely. The staff were amazing and very helpful. The cleanest resort we saw in Thailand.

10/10

Exceptional

13 Jul 2017

Opher

Well worth the money

This is our second time visiting Palmtree.
The room is clean specious and comfortable.
The staff is always very helpful and at night there is even a guard guarding the hotel.
The pool is an awesome amenity in its design.
The location of this hotel I think is the best because it's right in the middle between the 2 main beaches.
Thanks Palmtree for a great stay.

8/10

Excellent

05 Jul 2017

Julie

Nice hotel in heart of town, away from noise.

Loved pool access room until hotel gets busy, very hard mattress but would stay there again. Loved the room decor and up to date room controls. Water pressure great plus had a shower wand which we prefer. Porters met us at jetty even tho we hadn't told them which ferry we would be on! Great value for money.

10/10

Exceptional

26 Jun 2017

Tony

Great hotel , location and staff

Partner

8/10

Excellent

23 Jun 2017

Brandon

The hotel is right in the middle of shops and night life. I had a great time meeting locals and my room was nice. Always water in the frige. Be sure to add guest name to your room list before the lobby closes because security will not let anyone in who's not signed into the hotel.

8/10

Excellent

19 May 2017

Olafur

Good value, great location but some small issues.

Pros: The hotel has a nice little pool, with a pool bar. It's quiet even though you are on the doorstep of all the parties, If that's your thing. Short distance to restaurants and shops. Nice smiling staff.

Cons: The pool bar wouldn't allow to charge drinks on room, we had to bring money into the pool and pay. The lights in the shower were connected to tv switch and since there is a sandblasted window between shower and bedrooms it became a little issue..tv on meant bright lights. Then there was a little ant issue by the desk area. A computer was left on the desk and is now infested with little ants coming out of keyboard every now and then.

Family

8/10

Excellent

04 May 2017

EATxPLAYxLIVE

Quiet yet close enough to the action

A smoke free resort with a pool and balcony for all rooms. The rooms are clean and are close enough to the locals of the island and also the party goers that come to the island.

Many convenient stores are located within a 2 minute walk from the facility and also restaurants and bars.