Name: Phi Phi Island Cabana
Address: Moo7 Tambol Ao-Nang, Amphur Muang, 58, Tambon Pak Nam, 81000, TH

2/10

Poor

14 May 2026

Julianna

Super dirty, toilets don’t flush unless you hold the handle for like 60 seconds, rooms smell like poop and cigarettes, cockroaches everywhere. Woke up to a roach on top of me!! Worse than any hostel I’ve ever been to. Location is the only plus. DO NOT stay here.

Family

2/10

Poor

28 Mar 2026

Guadalupe

The rooms are very outdated. Our shower didn’t work. Our toilet didn’t work. Customer service was super rude in the front desk.

Family

6/10

Pleasant

22 Mar 2026

Anne

The room served its purpose. Was ok for a two night stay. We wish the washroom (toilet) was cleaner.

Friends_and_family Friends

8/10

Excellent

17 Mar 2026

Graham

Great location, a bit dated and could do with a refresh to update to modern standards

10/10

Exceptional

03 Mar 2026

Pat

Pool was amazing

8/10

Excellent

12 Jan 2026

Andrew

Great location. The pool area is unreal.

Only downside i would say is the rooms need updating. Shower also was cold. Other than that great place

Leisure Family_with_children

8/10

Excellent

03 Jan 2026

Arkadiusz

Was clean enough, staff people not so great. Environment and view was alright, just ok.

Friends_and_family Family

8/10

Excellent

25 Dec 2025

Kyle

The location was unreal!

Leisure Partner

6/10

Pleasant

04 Dec 2025

Genoveva

The property is definitely very outdated. No elevators within the property, but it’s only 3 stories tall. The rooms are dingy. We had a frustrating incident when we found mold on the box spring cover and the staff had to be told repeatedly to change it. The shower door is unreliable, so expect the entire bathroom to be flooded afterwards. The water pressure is so bipolar, as is the water temperature. Our first night there, we showered with cool water. Overall, you get what you pay for, especially in the side of town closest to port and the center of the island. You’re basically paying just for the convenience and location. But hospitality and cleanliness are very subpar. So, good luck!

Leisure Friends

6/10

Pleasant

08 Nov 2025

Michael

Rooms very dated, roof leaked during rain, some lights didn’t work, shower door stuck open, shower didn’t drain properly, variable water pressure and temperature.

Partner

8/10

Excellent

06 Nov 2025

Stephanie

Location and the pool view were amazing!
The staff were friendly. Breakfast was decent, they had a woman cooking fresh eggs. The bathrooms were disappointing. The shower head did not work and the overall bathroom was old and showing signs of disrepair.

Leisure Family

10/10

Exceptional

10 Aug 2025

Diandra

Great place

Leisure Family

8/10

Excellent

26 Jul 2025

Clayton

Great location

4/10

Poor

26 May 2025

Sneha

While most of the staff were polite and welcoming during my stay, I had a very disappointing interaction with one staff member who spoke to me in an extremely rude and loud manner. It felt disrespectful and unprofessional, which really affected my overall experience. I appreciated the kindness of the other staff, but I hope the management addresses such behavior to ensure every guest feels respected and comfortable.

2/10

Poor

11 May 2025

MAHMOUD ALI ATIFE

I really don't know where to start with this,i stayed for 2 nights from the photos with the pool its looks great but apart from that was terrible would not recommend to my worst enemy.Main light didn't work ,charging point barley worked and would spark,bed was terrible,the whole room looked like something from 1950s.No evaluator.But worse part is the balcony door was so run down i opened it to go outside and the door feel out and smashed,if i slipped i would of been dead!But the hotel was so nice they charged me 17000 baht (£391)!!!!said i caused it!the place is a hell whole if you want to enjoy beautiful PHI PHI DO NOT STAY HERE!! It was the worse hotel i have ever stayed in and scammed me for £391 on top for damage for there run down room .

Leisure Friends

8/10

Excellent

06 May 2025

Jason

Great location

Amazing views of the bay, pool was huge and never overviewed.

Great location to the town and the pier.

Loved they had free fruit and snack in the afternoon.

Partner

2/10

Poor

12 Apr 2025

Dayakarn

I didn’t like anything on this property. In fact I had to shift hotels. Not a friendly staff and the room was not clean to standards. Had stains on the sheets and smelled like mold. My partner is very upset

10/10

Exceptional

04 Apr 2025

Russ

The staff was great the room we had the shower wasn’t as clean as it could be. The property was nice, the pool area is great.

Leisure Family

8/10

Excellent

01 Jan 2025

Atcha

Bathroom is not working well.

Family

6/10

Pleasant

30 Dec 2024

Daniel

The hotel has a specular view and it´s very convenient just few steps from the dock. However, the room was extremely dirty. We had to help the staff to move the beds and other furniture around to make sure they could clean the floor properly.

Leisure Family

10/10

Exceptional

05 Dec 2024

Giles

Great place to stay. Friendly staff, nice pool and poolside bar. Hotel is a bit tired but it has character and given what it and the island went through all those years ago, i wanted to stay here and pay my respects. Thank you!

8/10

Excellent

25 Nov 2024

FRED

Very Nice property nice pool area and close to the pier

Leisure Family

6/10

Pleasant

29 Oct 2024

Maria

Best pool and view.

A very lovely hotel in a traditional style with some overall updates. So much could be done to save this place, starting with sustainability. With the tourist pollution problem this hotel is still using plastic bottles . Beds are so hard and noise at night unbearable till 3am despite being given earplugs by staff at checkin. The outlook from the hotel is stunning and it is well located centrally. The bathroom in our room was in poor shape though functional. I really wanted to clear out the circular pool gardens of weeds! Could so easily be achieved.

Partner

10/10

Exceptional

16 Oct 2024

Darren P

Great hotel in amazing location

Perfect location 5 minute walk from the pier and same distance to get into town where all the restaurants and bars are. When we left the pier there were lots of people holding signs for hotels, our guy loaded our luggage onto the trolley and walked them down to the hotel for us. We arrived at 12pm and were allowed to check into our room immediately? With our luggage also been taken . As soon as I walked into the pool area absolutely stunning views of the sea and pool , I immediately booked additional nights. I would recommend mosquito spray to blast the room every night as you are next to a jungle, it is noisy at night time due to the bars playing music till the early hours but that didn’t bother us. Perfect find!

Friends_and_family Family

4/10

Poor

04 Sep 2024

J. Eric

The view was nice, the pool is also very nice, but the bathroom and shower were horrible, the mattress felt like a bag of bricks. The pillows were just small brick bags. This place would be really nice if they updated their bathrooms and just got some new mattresses and bedding. That place has a lot of potential if somebody were to take it over and revamp it

Leisure Family

10/10

Exceptional

17 Jul 2024

Elizabeth

Great pool, large room and delicious breakfast. Staff are lovely also. Close to town and dock station.

Leisure Family

4/10

Poor

15 Jun 2024

Stephen

A bit run down. What would make it better is more renovation and cleanliness

Leisure Partner

8/10

Excellent

24 Mar 2024

Karl

Overall - We had a lovely stay at this hotel and would recommend for others.

We hotel is in a very good spot with a lovely pool, small outside gym and a view of the quiet side of the Phi Phi Beaches.

If you can, I would absolutely recommend a room with a sea view.

The hotel rooms were nice but the bathrooms could do with some updating. I felt this was the only area which was not up to scratch in the room.

One thing to note and this doesn't fall on the hotel itself but the ongoing parties in the Phi Phi mainland mean there is some noise in the evenings. The hotel room did a good job of blocking this out which was good.

Thank you to the staff and the hotel for a lovely stay at one of my favourite places!

Leisure Partner

4/10

Poor

07 Mar 2024

Matthew

Great location, loads of space, only issues were room was very run down, dirty and 2 light bulbs working. When you visit you know why the bathrooms are not in the pictures

Leisure Partner

6/10

Pleasant

04 Mar 2024

Laura

Great location but very run down hotel.

The pool and views are picture perfect. However the rooms and hotel are very dated. There is also a reason why there isn’t a picture of the bathroom as they are the worst part. Depending on the room you get given depends on quality. We first had a run down room with small bathroom that was falling apart and floor peeling and tripping up. When moved room was smaller but better equipped. Breakfast was basic and service not the best. Reception staff helpful. Location is away from the noisy bars so is quieter but not too far from shops/restaurants.

Friends_and_family Friends

10/10

Exceptional

04 Mar 2024

Teri

A very nice hotel. In a more quiet part of the island.

Business_and_leisure Partner

10/10

Exceptional

29 Feb 2024

Terri

Beautiful hotel with lovely rooms and a beautiful pool overlooking the sea!! This is a perfect location on Phi Phi island!

Leisure Self

6/10

Pleasant

29 Feb 2024

Timothy Peter

Tried to charge me for a sheet that it was suggested that I'd stained. Definitely not my issue. Had to walk away as they were shouting at me....

6/10

Pleasant

18 Feb 2024

Reece

It is right on the water close to the beach but loud from the bars. Our bathroom was dirty when we arrived and our shower door was broken.

Leisure Friends

6/10

Pleasant

27 Jan 2024

Jason

This is an old property but certain areas head been updated. Our room was good but our shower was gross! The view and location was amazing

At $145 Canadian bucks a night there was much cheaper for equally or better value.

Leisure Partner

8/10

Excellent

24 Jan 2024

LORELAY

Near the pier. Great breakfast buffet. Beautiful pool. Broken shower door.

Leisure Friends

8/10

Excellent

21 Jan 2024

Charity

The rooms were very outdated, the beds were hard, and the showers were difficult. But good location and nice swimming pool.

Leisure Friends

6/10

Pleasant

30 Nov 2023

Zahira

Requires remodeling. Super dirty shower. They did not allow me to participate in the meals in the afternoon because they thought I was not at the hotel and since they hardly understand English they did not understand me. They had nowhere to refill water to drink and they didn't even offer me a bottle.

Leisure Partner

8/10

Excellent

25 Nov 2023

Douglas

Bad attitude at front desk. Breakfast is awful

Business_and_leisure Friends

10/10

Exceptional

05 Nov 2023

Sofia

Wonderful view!!

Leisure Friends

8/10

Excellent

04 Nov 2023

Lori

I wanted to give this place 5 stars because the pool was wonderful and we liked the breakfast. The staff was great and it's in a convenient location. But the bathroom was in really rough shape. It felt dirty, the toilet only worked part of the time, and it felt like it was falling apart and in need of an update.

4/10

Poor

02 Jul 2023

winton

Hotel room was dirty. Other people’s hair in the shower, and by the bed.
Extremely dated. Cats piss in the hall ways. Was disgusting

Leisure Self

10/10

Exceptional

11 Apr 2023

Eric

Great pool perfect location

Leisure

2/10

Poor

27 Dec 2019

SeattleTraveler

What a dump!!! AC only partially working (room not cold); no hot water at all!! They advised us at check-in that the AC and hot water were being “cleaned” and would be fully functional at 2pm. This turned out to be a lie so we did not go stay at another hotel. Both the AC and hot water tank were not working at this property and they did not want to tell us this as we would have stayed at another property. Our room was infested with mosquitos; we spent the first 30 minutes in the room killing mosquitos. There is standing water in broken water features and broken pool, which are breeding grounds for mosquitos The duvet cover was not clean; we found blood on the underside of the duvet and one pillow. we did not see this until time to sleep. They obviously just flipped it over when turning the room over from one guest to the next. Pool was under “renovation” but they did allow us to use another hotel’s pool. One of the water glasses in the bathroom had lipstick on it when we checked in. The mattress is one of those old metal coil springs from the 1970s; you can feel each metal coil when you sit or lay on the bed. This hotel is in complete disrepair and dirty. And the sad part is we paid over $200 USD per night for our room at this dump. Shame on Expedia for selling rooms at this hotel! This hotel needs to be removed from Expedia immediately. DISGUSTING

Leisure Family

4/10

Poor

18 Dec 2019

Verified traveler

The hotel smelled really bad. The sheets, pillow covers, pillows smell like it hasn’t been changed for a long long time. Rooms smell moldy.

Leisure Family

6/10

Pleasant

25 Nov 2019

Lee

Only stayed here for one night, but that was long enough! Our room had a serious mosquito infestation! We literally killed about 10 mosquitos upon entering! We called the front desk about the problem and they came to spray the room with something that kills them...but I can’t say that helped much. On top of that there was no hot water in the bathroom and beds were super hard! Pretty much a hostel standard hotel. Pros: the location is just a 4min walk from the ferry and the view from the room was pretty nice.

Leisure Friends

2/10

Poor

08 Oct 2019

Ilay

Horrible

The hotel is hiding the bathroom and toilet, so you cant see them in the room picture!
The rooms are terrible, dont fit to these days standards. We left the hotel 5 minutes after first check in.

Partner

4/10

Poor

24 Aug 2019

Tj

The best feature of this hotel is it’s proximity to the pier...literally a 5 minute walk. This hotel has very traditional “ancient temple” decor; which was charming at first, until I unearthed all of the modern day issues. No hot water complaints from my room as well as other guest rooms, immobile shower doors that made it difficult for anyone over 185lbs to enter through, an old fuzzy TV, broken towel racks and the worst by far was THE HARD BED!!!! This bed felt worse than sleeping on the hard slippery tile floors in the room!!!!!

Leisure Friends

2/10

Poor

08 Aug 2019

Verified traveler

Switched rooms 4 times because none of there aC was cold just blowing hot air. The bathroom shower doors were broke. I’m still in a room that ac doesn’t blow cold and they still didn’t do anything about it

Leisure Friends

10/10

Exceptional

04 Aug 2019

David

Very central to pier, clean, nice staff

Nice hotel,very close to the pier from Krabi/Phuket etc, only a 5 min walk if that. The reviews I read on the hotel before staying here mentioned the decor etc. Yes the hotel is a bit dated (1980s) however location wise this is great. Air con is a bit old fashioned so not the greatest and cooling you down but the positives are; really big swimming pool, your a matter of metres from the beech, hotel is clean, friendly staff and very central to everything. I would suggest if your going to Phi Phi though that you go for more than 2 days like we did. There is so much to do so we wished we stayed here longer. When we come back to Phi Phi I would stay here so I definitely recommend this hotel.

Partner

8/10

Excellent

27 Jul 2019

Nicole

Nice place

Nice place. Good location, close to everything but not in the middle of everything. Air conditioning quality is poor. Bathroom cleanliness is so-so. Loved the pool area.

Partner

8/10

Excellent

08 Jul 2019

Dre

It's an island with limited resources so please understand water is low flow, AC is older and at 80% cold, it's humid in July is quite hot for Westerners, great location on quieter side that is the very close to the pier where most of the transport leaving the island. Very close to massage, food, main road. Pick the other side of the island if you want to 'live & see \" the beach side. This hotel is very large with a few large auditorium meeting spaces. It was very very quiet in July but with all the meeting hall ways (not meeting rooms), gathering centers, this resort can be busy with tours. We barely saw 6 people in the 3 days we were there.

Leisure Family_with_children

10/10

Exceptional

23 May 2019

Verified traveler

Great hotel and position. Wonderful view acros the bay!

Leisure Partner

10/10

Exceptional

25 Mar 2019

Ryan

Great, convenient location with an amazing view. If you want to arrive by boat, almost instantly arrive and check in, and have close access to all the main amenities, this is an excellent, convenient choice. While not all Phi Phi hotels have a view, this hotel has two great ones: a spectacular view of the north bay (from the large pool area and many of the rooms), and another view to the south bay mere footsteps away, on the other side of the shore, where you can eat at the hotel restaurant. Magical experience swimming in the north beach at night watching the clouds over the mountains. The hotel pool is large.

Front desk staff are courteous. There’s a tourism desk to the side, with a very helpful man who can book different trips for you (I paid him for a snorkelling boat tour), and he can also sell you a very good price on the return ferry trip (I think I paid him only 350 or 250 Baht and that included van shuttle transportation to the Phuket airport). There are also ferries going back to Krabi.

This hotel has easy walking access to the entire main urban area of the island, but is located on the east side that’s more peaceful. If you walk about 20 minutes on the streets/pathways to the west, you’ll cover almost all of the restaurants, shops, hotels and pubs, and can then access the stairs up to the scenic mountain viewpoints on the west side mountain.

One disadvantage is the evening noise from nightclubs far away down the beach; their music stops at 1am.

Business_and_leisure Self

10/10

Exceptional

05 Feb 2019

Somedude

Wow! Amazing view of the ocean and beautiful pool! Great breakfast!! Close to the pier and an easy walk

Leisure Partner

8/10

Excellent

26 Jan 2019

Ian Lawrence N

Decent stay

We had a decent stay and was walking distance to everything in town. We were able to book our boat tour through our hotel. We had breakfast buffet every morning. Excellent pool view overlooking the waters of Phi Phi. The furnishings were in fair condition.

Partner

8/10

Excellent

19 Jan 2019

Verified traveler

Good hotel for the price.

The hotel is located in a very convenient location on Koh Phi Phi. It is conveniently located near market and far enough from bars that you won't be bother by loud music and drunk people. Staffs are friendly and helpful. The price is at market rate for the location. However the hotel is old and can use some upgrade. Amenity is bare minimum.

Friends

4/10

Poor

15 Jan 2019

Siti

Hotel condition is horrible

Staff was very polite but the condition of the hotel is horrible. The whole room was full of mosquito,bed was hard,towels n comforter was given in damp conditions. The toilet was full of stains,overall the room had this one smelly smell. Aircon wasn’t working well. Not worth the price I’ve paid for.

Family

8/10

Excellent

08 Jan 2019

Verified traveler

The pool and view from the pool was excellent. As well as the poolside service. The free breakfast was also great. The wifi was terrible, the cleaning service was not great and the rooms were musty but it did help that the key and the electricity key were different so you could keep the AC on all day. The staff was very uninformed and doesn't speak any English, which is difficult. But all in all, for the price and location, the hotel was great. I will repeat that the pool and the view and location to the beach was phenomenal. You do hear the music from the bars but I didnt mind and that's the price you pay for being so close to the action.

Leisure Friends

4/10

Poor

30 Dec 2018

Hanna

Very worn down hotel in need of a face lift

Nice rooms but very worn down bathrooms. Pool area and especially the sun beds are very old and not fresh. Service in general very poor. Not a satisfying breakfast. Overall impression was very much under our expectations

Partner

2/10

Poor

30 Dec 2018

Tomer

Bad

The hotel is old, the room smells bad with the smell of mold .. Dust everywhere save yourself the aggravation

Partner

2/10

Poor

22 Dec 2018

Verified traveler

View/location / other than that it was terrible and very dirty

Leisure Family

2/10

Poor

17 Nov 2018

Anthony

Couldn’t book!

Hotel was average but I as unable to book. They said that there was a problem with booking through hotels.com so they wouldn’t give me a room. Will be calling back in the states for a refund!

Friends

4/10

Poor

01 Nov 2018

Dana

Breakfast - 2 stars
Room & Facilities - 3 stars
Staff - 4 stars
Ambiance/style - 2 stars (only thanks to the wonderful pool)
Location - 4 stars

Final grade - 2.5 stars

When I was on Thailand a few years back as a young backpacker, it was my dream to stay at the Cabana hotel. I remembered the hotel being so impressive and the pool area as a real gem. Years later, despite the not-so-good reviews, I had to book my dream hotel for our honeymoon.
Well, you know what they say - sometimes the real tragedy is getting exactly what you wanted.
I guess the years did its fair share, and the once beautifully decorated hotel got old and so did the facilities. With no appropriate maintenance, the shower did not work properly and there was a bad odor in the bathroom. The TV was from the nineties which was pretty amusing. The balcony was nice though, and we got a glimpse of the ocean.
Breakfast wasn’t good, fresh, or tasty. I would prefer less variety and more quality. The staff was very nice but couldn’t make up for the bad facilities.
The only thing that stayed as beautiful as I remembered was the amazing pool - probably the only thing that is being maintained in the hotel. Having very few people stay at the hotel (we called it our ghost hotel), we had it all to ourselves. It’s located right by the beach and is very convenient with access to the beach and the town. I know we paid way too much on this one and could have gotten a better hotel for this cost.

4/10

Poor

14 Sep 2018

Kate

Location was fantastic on the beachfront. Buffet breakfast was great. The hotel facilities are very cold and need a revamp. The hardest bed I have ever slept on. And the shower was disgusting, all the tiles were cracked and drain exposed and smelt like sewerage. Also we paid for a garden view apartment but when we arrived there was like a hundred rooms vacant with amazing views so I would think they could have given us one of those.

4/10

Poor

21 Aug 2018

Verified traveler

Dead mosquitos on bed. WiFi does not work in rooms.

Friends

6/10

Pleasant

11 Jun 2018

Kristopher

Old and Rundown.

The hotel is so run down. It felt like an empty ghost town. The room was dirty, filled with mosquitoes, and the AC barely worked.

6/10

Pleasant

30 May 2018

Mun Shan

Location was good, but the hotel room and swimming pool were poorly maintained.

Friends

2/10

Poor

07 May 2018

Verified traveler

Pool floor and sides is completely black mold. A lot of construction going on, on pool deck. Most expensive hotel we stayed in on our month long trip to Thailand and the only bad experience we had.

4/10

Poor

27 Apr 2018

Charles

It's a great location. However, there is no Wi-Fi in the rooms. The website said they had wifi but it's only in common areas. Other than that the hotel matches its star rating.

Partner

8/10

Excellent

22 Apr 2018

Antoinette

Great stay

Hotel great, breakfast good there was a good variety for all. Only thing I would faukt them on was that there was no wifi in the rooms.

Partner

8/10

Excellent

06 Apr 2018

Verified traveler

Nice hotel, Good view

Very nice hotel with good view of the water. The hotel could improve it's cleanliness, but overall nice stay. The view is very good

4/10

Poor

17 Mar 2018

Verified traveler

Great location but terrible room

The location was great really close to the pier and the night life. If you like peace and quiet this hotel isn’t for you at night the island comes to life and there’s a lot of noise and music. The room was not clean there was a rat in my bed the staff was nice and let me change rooms but still a lot of spiders couldn’t sleep for days.

6/10

Pleasant

08 Mar 2018

Verified traveler

Nice pool, but rooms and breakfast are very poor!!

The pool from the hotel is very nice, with great views. But in general, the hotel inside looks old.

The rooms are not confortable, they didn’t had pluggers beside the bed to charge cellphones. The bathrooms are very small and poor light. The door from the bath tub fall apart, the bed was unconfortable, the water from the sink and the shower was salty and the breakfast was not good!!

Before coming to Phi Phi, we passed by to Bangkok, Chiang Mai, Koh Samui, Krabi and Phuket and the breakfast from the hotels was amazing. (Paying the same price per night)

To conclude our experience, they didn’t had wifi in the rooms, only in the public areas. SERIOUSLY???

Don’t stay here!

10/10

Exceptional

06 Mar 2018

bubbles

Right on beach, amazing view & staff was excellent

Close walk to ferry, helpful & amazing staff very willing to help with anything needed. An amazing breakfast spread & the view outside of balcony was postcard!
The cleanliness could use some work, found animal droppings in room & bathroom. The curtains & bedding was stained.

8/10

Excellent

04 Mar 2018

amy

Average hotel great location.

Pool was beautiful. Best location on phi phi although a bit outdated. Staff very friendly and accommodating,

2/10

Poor

01 Mar 2018

Lita

HOTEL IS PLAYING GAMES

We have been dealing through Expedia on a very simple issue. Upon check out this property claimed there was a \"NO Show\" on my husband's traveling companion's reservation. It's a very long story but the short is that the reservation was under a different name on the expedia paperwork. Upon check in the clerk said NOTHING to my husband's traveling companion. When he was checking out they claimed there was a no show on his friend's reservation. Expedia has called the property three times explaining the mix up but they are unwilling to refund us the room charge. DO NOT BOOK THIS HOTEL

8/10

Excellent

24 Feb 2018

Ellie

Great location and pool, highly recommend

The pool overlooks beach, you’ll want to take a photo as soon as you arrive. Free breakfast which is good (and includes bacon and eggs!). Restaurant also offers wide variety of foods (Thai, fish, steaks, burgers, salads etc.), we’ve eaten here for lunch and evening meal despite there being so many other places to go on the island. The location is great; nightlife, markets and boat trips are all within a 5-10 min walk but far enough away to get a good nights sleep. When you arrive by boat, you are met by a man with a sign to help carry your suitcases to the hotel (there aren’t roads here). the only downsides are that you can’t get free Wi-fi in rooms (it’s only available around the pool and communal areas) and hot water can be limited if u shower at peak times but I think this is true for all hotels on the island so I wouldn’t let this put u off.

4/10

Poor

24 Feb 2018

Chris

Serious Investment Needed

The shower stall in our room was quite simply a disgrace.
The area around the swimming pool is in a very poor state of repair.
The ceiling was collapsing with rubble on the floor in the upstairs area above the breakfast area.
Hot water supply for showers etc very poor.

10/10

Exceptional

19 Feb 2018

Sebastian

Awesome location

We loved our stay here. It is right on the beach (our room, even though we didnt requested it, had a sea view and was literally a minute's walk away from the beach), yet it is as far as you can get from all the noise from the rest of the island. It is at walking distance from everything (everything in Phi Phi is). The staff is super friendly and the hotel itself is very clean.

8/10

Excellent

18 Feb 2018

ARTHUR

Needs some love and attention

The pool and surrounding area has numerous broken and damaged tiles, nobody stopping idiotic adults taking glasses and bottles into pool.
Could also do with a wider selection of cereal for breakfast

Partner

4/10

Poor

18 Feb 2018

christine

Never again

The room was filthy we did not use the shower as the floor was was disgusting and shower head was black overall rank . If its a romantic break not the place to st

Partner

8/10

Excellent

14 Feb 2018

Dolores

Excellent location, hotel located right on the bay

I booked this hotel because of the location. I wanted to be overlooking the bay, and also close to walking the shops & restaurants at night. We stayed on Phi Phi for 5 nights. I was aware the ratings were not the greatest but I also know people tend to over exaggerate sometimes too. The hotel was perfectly fine...its not an upscale hotel but thats OK, it was clean, the room was nice and the views were spectacular. Nina at reception was EXCELLENT from the time we checked in, to the day we checked out. She was so helpful and accommodating. The adapter plugins I had brought did not want to work in their outlet for some reason, so she arranged to have one sent up to me. Another time I was soo hot and they had these huge fans blowing in the reception area so I asked if there was any chance I could have a fan in my room, and she found an extra one I could borrow and arranged to get it dropped off to our room. We ate at the outdoor restaurant several times and food was very good. I have nothing bad to say about this hotel, and compared to the other hotels I seen in the village, I would stay here again in a heartbeat. It is probably the only hotel on the island that has such a good location AND close to the village etc. We walked the village every night to shop, have ice cream, eat dinner etc. We rented a private long tail boat from the beach right off the property to go to Maya Beach, Monkey Beach etc. Internet was sometimes an issue but it always worked in the lobby...

4/10

Poor

07 Feb 2018

Verified traveler

Bad AC. Dissapointing

This place is not worth the money. The first room they put us in was dirty- the sheets hadn’t been changed, the AC was terrible and the shower door was broken.

8/10

Excellent

29 Jan 2018

Brittany

Amazing location and pool

I'd rate the location and pool area 5 stars. Right on the main strip of the Phi Phi Islands easy walk to anywhere you have to go and to the main pier. The pool was big a beautiful with an amazing view. Staff was very friendly. The room however I'd give 3 stars- the bed was comfortable, nice view from balcony, good AC, clean, but the bathroom definitely needs to be renovated. Overall was a great stay and I would stay there again!

Partner

2/10

Poor

24 Jan 2018

Verified traveler

Old, tired hotel

in need of major renovation. bathroom fixtures corroded, tiles coming up, cant tell if anything was just old or just dirty. Can hear loud music from other side of island, floors shaking from loud music until 2 am. Staff attentive and location good despite loud music at night

Family

10/10

Exceptional

23 Jan 2018

Milan

Krtolica Milan

Amaizing opinion

Family

6/10

Pleasant

22 Jan 2018

Steve

Bathrooms need a face lift

Rooms look like they have new flooring but they need an upgrade to the wood work and fixtures and a major facelift to the bathrooms. Repairs around the facility look like patch work (different color tiles used and other areas just patched with no tile). Pool tiles need to be refurbished. Biggest issue is noise until 2 am from the rage parties going on way down the beach. Apparently every night. Management should have warned us before putting us in a room (sea view beachfront) that sounded like the party was at their location and was so loud it shook the room and was impossible for anyone to sleep. The room they moved us to after several demands were made (took them to the room to prove how loud it was. Language barrier with night shift. Have google translate app) had the building to help block some noise but was still pretty loud but at least the room wasn’t vibrating. I think the mattresses were actually box springs. They provided a padded mattress cover which made it acceptable.

10/10

Exceptional

16 Jan 2018

mpgago

Nice hotel close to the beach

The hotel was very near from the port. The view to the beach from the pool was incredible. It was old but very nice and well maintained. It was very big and counts with a very nice restaurant near to the beach. The location was also very good!! Many shops and restaurants nearby.

4/10

Poor

14 Jan 2018

jeff

nice view with horrible amenities

best location with private beach

looks like they never renovated since tsunami.
water damaged masonry, poor restroom in need of overhaul, ugly green tiles, everything is old!
TV is old box TV!!!

only thing good is best location. i will not stay again unless they renovate the entire room!

6/10

Pleasant

11 Jan 2018

Carl

It was a nice hotel good local big rooms but very old but clean no wifi in rooms the pool was big and amazing

Partner

10/10

Exceptional

09 Jan 2018

Verified traveler

amazing

view was worth everything

2/10

Poor

06 Jan 2018

Verified traveler

Good location awful hotel

I would never normally write a review however this definitely deserves writing about. The only good thing about this hotel is the location and it's pool. Extremely dated, shower didn't work and didn't get fixed for the whole time we were there even after complaining about it. The shower door was hanging off so couldn't close it, not that that mattered too much as we had to wash in the sink anyway!! Not much of an apology was shown by members of staff, they were more interested in finding out who we spoke to about it to shift the blame. The food was also poor. Our flight was delayed which meant we missed the last ferry over to the island from Phuket, meaning we had to pay for a hotel for the night then travel in the morning. Therefore missing our first nights stay and breakfast at Cabanna hotel which had already been paid for.. on arrival we asked politely if there was anything the hotel could do to reimburse us as we were paying a lot of money for the stay. Nina (the \"not manager but manager that's here\"- whatever that meant ) was stubborn and said no and it's hotel policy they can't do anything and blamed Expedia and said if we have a problem we had to go through Expedia. This left us frustrated and with a bad taste in our mouth about the hotel and it's unaccomodating attitude, hence this review. We paid in excess of 6000 baht a night and would say it wasn't worth that for the entire stay let alone one night. Save yourself the disappointment and book somewhere else on phiphi

10/10

Exceptional

03 Jan 2018

Anisha

Great Location

The location was great, also the facilities was clean and we loved the pool.

Partner

8/10

Excellent

24 Dec 2017

Mark

Nice hotel and good location

We had a very nice three days here and wish it was longer. Great location for us just far enough away from the party atmosphere, great view from the room over the pool/beach to one side harbour on the other, the staff were very nice and we took the included breakfast which didn't disappoint.

4/10

Poor

17 Dec 2017

Helmut

Don’t stay here if you plan to sleep at night

Don’t stay at Phi Phi at this hotel if you plan to sleep at night. There are dance clubs nearby which will blast some Russian tunes till 2am. Room was smelly and outdated. View was the only highlight

Partner

6/10

Pleasant

15 Dec 2017

Verified traveler

Good location. \nOutdated room. \nBad WiFi.

Good location. Outdated room.
Bad WiFi.
Bad breakfast.
No power outlets near bad.
Nice staff.
Amazing shore.

10/10

Exceptional

25 Nov 2017

donna

Very nice room with a sea view

Best hotel room of our trip. Had everything we needed. Good staff, good breakfast, quiet, beautiful pool...enjoyed our stay.

10/10

Exceptional

14 Nov 2017

Tammydj

Perfect Location

Travelling alone through Thailand I spent 3 days here on Phi Phi Island at The Cabana Hotel.
The Island is stunning and the position of this hotel is the best possible to enjoy it.
The front of the hotel faces the harbour where you arrive & the rear of the hotel faces the sea.
As I was travelling alone, I did not want to stay in any of the secluded resorts, this place is the best.
Walk out the back door & go swimming in the beach, grab a kayak, hire a long boat.
Walk out the front & book a tour, go shopping along the esplanade, eat at the many restaurants, have a drink at the many bars.
The hotel has a great swimming pool & the pool lounges can face either the sea or the pool.
The spa is by the pool area & the massages & service are excellent & cheap.
My sea view room was lovely. My only negative would be that the water in the shower is not very hot, but easy to live with that

10/10

Exceptional

14 Nov 2017

Alexander

Beach day

Great location with one of the best beaches on Phi Phi. Down side are that the grounds are built on a hillside and they do not provide transport from your room to the dining area or beach. Our dinner was great with a variety of fresh seafood.

Partner