Lisbon Serviced Apartments Madalena

8/10

Excellent

10 Mar 2026

Carey

Loved location very nice stay!

10/10

Exceptional

04 Mar 2026

Armando

Excelente

Partner

10/10

Exceptional

27 Feb 2026

Velvilie

Lovely apartment, very close proximity to sights and shops

8/10

Excellent

02 Dec 2025

Iraida

Everything was great on this apartment, location, clean and safe. The only thing I was not happy with is that I had to chase the management to get the check in information as less than 24 hours from my stay I was still on the limbo on what I needed to do.

Leisure Family

6/10

Pleasant

17 Nov 2025

Micah

There wasn't a lot of space to lay things out; the hair dryer didn't have much staying power; the was only one roll of toilet paper (I had to go out and buy my own).

Self

10/10

Exceptional

13 Nov 2025

Debi

great staff and the room was spotless…

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Alexandria

Clean and good location and simple to check in

Self

10/10

Exceptional

15 Sep 2025

Matthew

Ideal location - great unit. Funky check-in process wasn't clear to us but did work out fine

10/10

Exceptional

09 Sep 2025

Meghan

We had a great stay here! Self service check in was easy.
The area was super convenient for getting to dining, shopping and local attractions.
Our room was clean and spacious, loved having a small kitchen with a functional fridge/ freezer.
Only downside was we were on an upper floor but the elevator did not work and we had to drag suitcases up many flights of stairs.
Overall would recommend!

Leisure Family

10/10

Exceptional

01 Sep 2025

Debra

This was my second stay in a week after attending a wedding in Estoril. It was much less stressful this time since I already knew the check-in was via a kiosk in the lobby, and that booking through Expedia meant there’d be zero customer service. Thankfully, everything went smoothly. Just a heads-up: don’t count on the elevator. It doesn’t work. Unfortunately, we were on the top floor this time (last time we were on the first), so carrying heavy bags up wasn’t ideal, but it wasn’t a dealbreaker either. Just know the elevator exists, but don’t expect to use it.

Leisure Family_with_children

8/10

Excellent

24 Aug 2025

Debra

I was super stressed when this property canceled both of my reservations, claiming my credit card was inactive. I contacted them multiple times by email, but never received a reply. Even Expedia reached out on my behalf several times, and despite assurances, the property still canceled my bookings. Ironically, I was able to rebook online, using the same credit card.
Communication with this property is non-existent, which made things especially difficult as I was traveling with a child. Eventually, I figured out that you can check in on their website using your reservation number, check-in date, and passport. After that, things went smoothly.
There's a kiosk in the lobby that generates a code to access your apartment after you've checked in and paid taxes. From there, the process was easy. The apartment itself was spotless, with a cute kitchenette, fridge, and even an electric burner. The location is perfect, and the AC worked well.
The elevator was broken—apparently a long-standing issue, judging from reviews going back years. We were on the second floor, so it wasn’t too bad, but we’ll see how it goes when we return in a few days. Fingers crossed.
The cleaning staff was hardworking, and they seemed friendly and helpful!

Leisure Family

8/10

Excellent

19 Jul 2025

Annemarie

Great place to say. Rooms clean and spacious. Elevators are out and looked like it has for awhile.

Leisure Family

6/10

Pleasant

15 Jul 2025

christina

Location was great, but shower flooded.

Leisure Family

6/10

Pleasant

13 May 2025

Armin

The check in instructions never came to my email.
For the check in just go to the main entrance and you will open the door with your reservation code. Once your inside the building you’ll see the automatic check in machine, just follow the instructions on the screen and you’ll be done.

Leisure Family

10/10

Exceptional

07 May 2025

Parisa

We arrived shortly before the country-wide power outage. We were worried about getting in through the electronic lock so my husband checked and luckily caught the cleaning crew as they were heading out. We had a nice talk with the on site manager and

8/10

Excellent

26 Apr 2025

mahsa

Best location

Leisure Family

10/10

Exceptional

24 Feb 2025

JOSE

Liked everything, especially location.

10/10

Exceptional

26 Jan 2025

Verified traveler

Horrible check in

The communication was appalling. The phone number listed on hotels.com is wrong. I did not receive the email with the check in instructions. Once check in is done, you are supposed to receive an email with codes for the front door and the apartment door… I am still waiting for this email and I have already checked out. The phone assistance has awkward hours, the person answering is bored and answers one question at a time and you need to call back… unbelievable!

8/10

Excellent

09 Oct 2024

Sergey

Location!!! Everything close by.

Leisure Family

6/10

Pleasant

06 Oct 2024

Cindy

Good location

Leisure Family

10/10

Exceptional

30 Sep 2024

Laura

Very clean and confortable. The only thing that was very uncomfortable is the elevator. But definitely we would comeback to the apartment.

Leisure Family

10/10

Exceptional

25 Sep 2024

Venera

Everything is ok except that they never replied to my messages so we don’t even know how to get in inside of the building.

10/10

Exceptional

21 Sep 2024

Douglas

Very good value in an excellent location

Leisure Partner

6/10

Pleasant

31 Jul 2024

Ravindra

The property itself is centrally located to cafes, restaurants, mini supermarkets and many other eateries giving you plenty of choices. The rooms are maintained well with good daily cleaning. However, the check-in process could get challenging if you didn't receive an email with entry code into the main entrance, which I didn't. I had to call to receive code, enter the apartment building with that code and then begin the check-in process on their automated system which is well designed. I have seen previous reviews with complaints of elevator/lift issues, and that is accurate. We had to climb 3 stories with heavy suitcases, not to mention climbing up and down every time you are exiting the building, which can be a challenge for elderly folks. So, please be aware that the elevator/lift issue seems to be an existing issue that has not been addressed. In addition, there is a bad stench/foul smell as soon as you enter the building. It is very displeasing every time you enter the premises.

Leisure Family_with_children

8/10

Excellent

24 Jul 2024

Jennifer

Good location. Was a bit frustrating to arrive to find the elevator was out of service. We were on the 5th floor and if had known ahead of time, we could’ve avoided having our large suitcases. It was very difficult bringing them all the way up and down using the stairwell. The steps were also difficult for our mother. Wish this was communicated to us prior to our arrival.

Leisure Family

10/10

Exceptional

23 Jul 2024

Samson

Excellent Stay at Lisbon Serviced Apartments Madalena

My recent stay at Lisbon Serviced Apartments Madalena was absolutely wonderful! The apartment was impeccably clean and tastefully furnished, providing a comfortable and inviting atmosphere from the moment we arrived.

The location was ideal – centrally located and close to everything we wanted to explore in Lisbon. We were within walking distance of major landmarks, charming neighborhoods, and fantastic dining options. It made our exploration of the city incredibly convenient and enjoyable.

The apartment itself was well-equipped with modern amenities, ensuring that we had everything we needed for a pleasant stay. The attention to detail in maintaining cleanliness and comfort was evident throughout.

Additionally, the staff at Lisbon Serviced Apartments Madalena were friendly and accommodating. They were readily available to answer any questions we had and provided excellent recommendations for local attractions and dining spots.

Overall, our experience at Lisbon Serviced Apartments Madalena was exceptional. I would highly recommend this accommodation to anyone visiting Lisbon who wants a centrally located, clean, and comfortable place to stay.

Leisure Family_with_children

10/10

Exceptional

13 Jul 2024

Eric

Very nice location and very clean!

Leisure Partner

10/10

Exceptional

09 Jul 2024

Angelo

Great Location

Apt. Was great and the location downtown was amazing, the initial check in was a bit confusing, recommend.

Friends_and_family Family

8/10

Excellent

07 Jul 2024

Verified traveler

Check in process needs improvement

Good location and nice room but the check in process was not well organized. I never got a reservation code to input at check in in the automated machine, so had to make a few phone calls to resolve.

Friends_and_family Family

8/10

Excellent

05 Jul 2024

SHEILA

Great location - everything was within walking distance. No reception but responsive via email. The bathroom sink didn’t have much space to put toiletries into. Bathroom glass door was faulty which allowed water to leak and flood the bathroom floor.

Leisure Family

10/10

Exceptional

24 Jun 2024

YANKO

Very centrally located, great ambiance, very safe!

Leisure Family_with_children

10/10

Exceptional

11 Jun 2024

Izabela

Clean, easy to check in, and great location!

Leisure Partner

10/10

Exceptional

20 May 2024

Paul

Great location, good communication, thoroughly recommend

Leisure Partner

10/10

Exceptional

29 Apr 2024

Qing

Very good location, clean room and easy to go many attractions by walking. Kitchen tools are good. Cleaning service is good. Got good help to get in building and room.

Leisure Family

10/10

Exceptional

28 Mar 2024

Feronika

Close proximity to places we want to see.

10/10

Exceptional

11 Jan 2024

Hector

Excellent location

Leisure Family

10/10

Exceptional

07 Dec 2023

Raymond

We had a 14 hours layover in Lisbon; therefore, need to stay here for one night. The service apartment was very close the main street with a lot restaurants, stores, and the plaza Praça do Comércio. Before you arrival, look for email from the property NOT from the Expedia, it will contain the building access code. Without it, it may be hard to find a way in. After you get into the building, there is no front desk, instead you will need your booking confirmation number and passport to check-in and pay for the necessary city tax or fee. The final screen will provide building access code and room access code, take a photo. The apartment itself was super clean and modernized. We booked an studio since we stay for only one night, it has a small kitchenet, big closets, very comfy bed and a single sofa bed. When you checkout, just need to scan the QR code on the door, submit a simple form. Great service apartment overall, and will stay here again when we visit Lisbon.

Leisure Family

6/10

Pleasant

23 Oct 2023

PATRICIA

The location and the actual property were perfect for me. There is a pre-check in site that simply does not work! Don’t waste your time. Check in yourself at the property at check in time, the kiosk in the entry is simple to use. You get a code for the front door and for your unit. The unit was spotlessly clean and well equipped. Perfect location, you can walk everywhere. Great restaurants nearby. Highly recommend it.

Leisure Self

8/10

Excellent

17 Oct 2023

Julie

Great location, clean but very small

Leisure Partner

10/10

Exceptional

10 Oct 2023

ADEKUNLE

Nice place and area. We will definitely say there again.

Leisure Family

8/10

Excellent

26 Sep 2023

Heather

A nice property overall, great base for exploring the old town. Well equipped compact kitchen. TV was a bit slow to load up channels, not sure why, but didn’t matter. A very modern style apartment in a historic building. Would recommend to others.

Leisure Partner

10/10

Exceptional

10 Sep 2023

Jana

Very clean property, clean your rooms everyday. Not noisy at all. Pleased with our stay.

Leisure Friends

8/10

Excellent

30 Aug 2023

Lynn

Easy access to city trips

Leisure Family

8/10

Excellent

18 Aug 2023

Aimee

Great location

Great location, clean apartment. Some difficulty reaching the property by phone. The mattress was absolutely rock hard. Otherwise all was well.

Friends_and_family Family

10/10

Exceptional

09 Aug 2023

Lucy

Spacious property and close to good places !

6/10

Pleasant

30 May 2023

elaine

Unfortunately the wrong apartment building code number was given to me. I was a late check in.10pm. Thank goodness 15 minutes later someone was heading out and let me in the building.I got the right code with the virtual check in. This was stressful and very upsetting.
Also the wrong phone number was posted so when I called a few days earlier it was a number not in service. I had to get an Expedia virtual assistant to reach out to the property owner to get the right number. This took all day.
Communication was very poor BUT the property was good.

Leisure

8/10

Excellent

29 May 2023

Eileen

Central location.

Leisure Family

6/10

Pleasant

20 May 2023

Olivia

The property is super close to the marina and main local attractions in Lisbon. It does have an elevator. The only thing I was a bit concerned about our stay was the cleanliness of our room and the smell of garbage/sewage when we walked into the main floor. Aside from that the apartments have stove top and utensils if you wanted to cook your own meals and location is great.

Leisure Partner

10/10

Exceptional

29 Mar 2023

Ilya

Great place to spend few days

The location os perfect, close to city center, pierce and all attractions.

We took a taxi to Belem, which was about 8 Euro.
Place is nice and clean.

Partner

8/10

Excellent

23 Mar 2023

Percival

close to everything

Family_with_children

10/10

Exceptional

04 Mar 2023

Lena

Great location. Compact but very efficient! Also very clean.

Leisure Family

10/10

Exceptional

22 Feb 2023

Ramon

This property is located in a great area right in the heart of Lisbon. It’s close to all that you need and within walking distance of most major attractions, restaurants, shops and transportation. It is super quiet from the modern inside windows. It has cleaning service daily, easy to check in and out. I would definitely recommend it and we would stay again without hesitation.

Leisure Partner

6/10

Pleasant

20 Jan 2023

Audrey

Positives: We stayed for a week, so it was nice to have a kitchen/dining area. Grateful there is an elevator, as we were on the 5th floor. Communication with the main office was quick and easy.
Negatives: Noticed a lot of loose hair around, especially in the bathroom when we arrived. Bed is extremely uncomfortable, might as well have slept on the floor. Angled ceiling in the living/dining room area is very low and we kept bumping our heads on it when sitting or standing up from the couch/chairs.

Leisure Partner

4/10

Poor

14 Dec 2022

Nadeska Elizabeth

Extremely small and uncomfortable. No space for anything

Leisure Family_with_children

8/10

Excellent

25 Nov 2022

James

It was cramped. Perhaps changing the bed and/or it's location would open the place up a bit. Garbage trucks and sirens every night. Otherwise the location was great. Close to trams, buses and trains. As well as the waterfront, sights and restaurants.

Leisure Partner

10/10

Exceptional

14 Nov 2022

Natan

Located in the center of Lisbon right near main walking streets. very well designed and thought thru apartment. comfortable enough - certainly worth its money

8/10

Excellent

09 Nov 2022

Nana

I was traveling with my parent and stayed 3 nights in Lisbon. The apartment is situated in a great location, near the water, walkable distance to everything. Apartment is very new and clean.
Note, there's no reception, its self-check-in.

Few cons - the apartment is small, very small, a bit too small for 3 of us. The bathroom is especially tiny, there's no counter space at all. My sofa bed was not prepared when we arrived, we had to set it our own. There's a window in the bedroom, but it was facing some type of air vent which was releasing smelly air, so we had to keep that window closed the whole time.

Leisure Family

10/10

Exceptional

03 Nov 2022

Carlos

Excelente place to be close of the centre of Lisboa , very clean y in very good condition.

Leisure Family

10/10

Exceptional

30 Oct 2022

Wendy

Perfect Location. Super clean and has everything you need in the cute little kitchen. Restaurants and shops all around it and a block away from bus station (where Ubers also pick up). 15 minute walk to the train station. A block from the port. Once you figure out check in, it's all smooth! ( Don't expect to be able to contact management though 😅 you're on your own)

Leisure Family

10/10

Exceptional

29 Oct 2022

Claude

Very conveniently located near tram lines, a metro station, and the river. Clean, modern, lift, and easy self-registration.

Leisure Self

8/10

Excellent

20 Oct 2022

Concetta

Location was very close to transportation. The apartment was a good size. Just would have liked more counter space in the bathroom.

Leisure Partner

10/10

Exceptional

09 Oct 2022

Eric George

Great location. Modern, clean, quiet. Great housekeeping staff. Good quality bed linens and comfortable bed. Loved the doors that opened to city to let a breeze in

Leisure Self

2/10

Poor

26 Sep 2022

Andrew

I would strongly advise to not book here, we slept very poorly. It's centrally located, clean and modern. However the walls are paper thin and the apartments are all very close together. You can hear every other guests conversations, TV etc even the sound of their cutlery on their plates as if they're in the room with you. We unfortunately also had noisy guests next door who were awake until 2 am every night. We requested to be moved on the first night but this was declined, we emailed again the second night but this was ignored.

Leisure Partner

10/10

Exceptional

25 Sep 2022

Sung

Central location to bars, restaurants, museums

Leisure Partner

10/10

Exceptional

15 Sep 2022

Rebecca

Everything was compact which made it spacious. It was amazingly clean!! So clean!

Leisure Friends

8/10

Excellent

11 Sep 2022

Gary

Great place to stay. So many options around for things to do, shops and restaurants. The check in always seems to be tricky. We called and they let us into the door, and we were able to check in on a touch screen. After that, it was easy to get in and out of the building with the code. It appears that it was just remodeled, and everything was new and clean.

Leisure Family

8/10

Excellent

06 Sep 2022

Zac

Great stay!! We thought it would be a loud party street due to the daytime activity when we arrived but it was actually very quiet at night aside from the usual city sounds. Small and efficient. The bed was very hard and could use a good memory foam topper but otherwise very nice.

Leisure Family

6/10

Pleasant

30 Aug 2022

Manish

The pictures of the apartment are misleading. The apartment was very small, and the bathroom could have been bigger as well.

2/10

Poor

10 Aug 2022

Liz

Could not find the property management for any questions.

Leisure Family

10/10

Exceptional

04 Aug 2022

Michael

Modern, air-conditioned, and close to everything in Lisbon.

Leisure Family

8/10

Excellent

28 Jul 2022

Violeta

Very clean well located

The place is clean and well located but a little small. It is okay for a short stay but not for a longer one.
It would be nice to get some sort if guide or tips or suggestions ( where to eat, how to move around, etc) from the people running the place .

Partner

8/10

Excellent

20 Jul 2022

Rami

locatet in an ideal place, quite and central. walking distance to almost all sites and pubs

Leisure Friends

8/10

Excellent

12 Jul 2022

Philip

Enjoyed the area. The bed was very comfortable, the air conditioning worked well. Even though it was a noisy, busy area, the room was quiet because of the sound proof balcony doors.

Leisure Partner

8/10

Excellent

30 Jun 2022

Michel

Good location but no reception. U always need to call to get help. I recommend this property as walking distance to everything

Leisure Friends

10/10

Exceptional

26 Jun 2022

Elzbieta

excellent location,clean,easy check-in & check-out

Leisure Family

10/10

Exceptional

25 Jun 2022

Sara

Fantastic location with walking access to many great spots in Lisbon. The property is clean, had great check-in, and was a beautiful building with many amenities.

Leisure Partner

8/10

Excellent

05 Jun 2022

arzu

Great location , but loud and bright because of the location. Would have been nice to have a welcome coffee to use with the provided coffee machine. Overall its a good place to stay for exploring the city. Tiny rooms

Leisure Partner

10/10

Exceptional

05 Jun 2022

Fernando

Very clean, staff very helpful, quiet. Some difficulties communicating before arrival but once we arrived no issues at all. Excellent location.

Leisure Family

6/10

Pleasant

02 Jun 2022

Angela

Very clean and compact. Great for sungle occupancy. Conveniently located.

Leisure Self

10/10

Exceptional

22 May 2022

Paul

Second time we have booked with Lisbon Serviced Apartments. Will do so again in future.

Business_and_leisure Partner

4/10

Poor

18 Apr 2022

Verified traveler

Staff emptied our room!

Overall pretty good property. However, we had made 2 reservations running one after another. We emailed ahead of time and had confirmation that we would be staying in the same room so no need to check out/in again. Despite this we came home one day to find the staff had went into our room, put all our stuff into plastic bags, emptied the safe and moved us to another room. Not on if you ask me. We had several other members of our family arriving the next day so couldn't do much about it. No one to talk to either as check in is a machine. Don't think staff should be doing this.

Friends_and_family Family

10/10

Exceptional

20 Mar 2022

Rosemary

Amazing location.

Leisure Partner

10/10

Exceptional

23 Feb 2022

Jordan

Very nice property, in an amazing location.

Leisure Partner

8/10

Excellent

13 Feb 2022

tiffany

Would stay again.

Th location was very good. Close to all the requiring amenities. Very clean apartment.

Friends_and_family Family

10/10

Exceptional

03 Feb 2022

Tracie

Overall excellent experience.

Our stay was overall excellent. The check-in process was a little confusing, but there was someone on site who assisted us right away.
The unit was very clean and they even left us some snacks!
The location was also very good.

Partner

8/10

Excellent

25 Nov 2021

Debra

Great central location. Nice property. Had issues with the shower draining, water poured out down the hall. Able to get someone in right away to fix it.
Only bad thing was the amenities in the kitchen. There was a coffee maker, but no coffee. What do you do with that? You are in a foreign country and now you have to try to find someone who will sell you a little bit of coffee grounds so you can make 4 cups of coffee??

Leisure Friends

10/10

Exceptional

16 Nov 2021

Ira Elisabeth

Helpful service, great location. Just walking distance from main center places. Nice clean rooms and has everything you need. Really enjoyed my stay there.

Leisure

10/10

Exceptional

23 Oct 2021

Juan C

Clean room, nice view, daily room service on time, easy check in no need to check out. The location was perfect.

Leisure Self

8/10

Excellent

17 Jul 2021

Serenity

Loved the location wish website said someone was there to check me in. I couldn’t make contact with property so didn’t check in first night.

Friends_and_family Friends

8/10

Excellent

12 May 2021

Verified traveler

Good value for the money

Great location, clean room kind of small but great price for it. Linens and furniture looked brand new and crisp. Quiet at night but it might not be the case when tourism is back to normal as it is located at a very busy neighborhood.

Partner

10/10

Exceptional

01 Jan 2021

Verified traveler

A great place to stay in Lisbon. Great location!

Leisure Family

10/10

Exceptional

30 Aug 2020

Daniele

Comfortable bed

Clean, new, amazing bed and great position.

Friends_and_family Friends

8/10

Excellent

23 Aug 2020

Bruna

e clean

The cleaning girl is very friendly and she’s doing a great work.

Business

6/10

Pleasant

03 Mar 2020

Verified traveler

Posotives - Location, bed, cleaniness, nice simple interior and good use of space, desent views.
Negatives - elevator not working and nobody warned us despite booking an apartment on the top floor, terrible smell on the common parts, luggage storage system not working but were offered an alternative addres to store our stuff.

Leisure Partner

8/10

Excellent

02 Mar 2020

Rashi

Great Location, Small but adequate

Very good location and well-equipped apartment.Added bonus was lockers to store luggage post-check-out

The staircase was a bit smelly and elevators didn't work

Partner

4/10

Poor

29 Feb 2020

Sergio

Avoid a headache and stay somewhere else

Hard to find. Horrible check-in experience, no parking nearby. Water leaking in the bathroom. Do not recommend.

Friends_and_family Family

10/10

Exceptional

19 Feb 2020

Verified traveler

Great location. Modern and clean apartment. Really good service from the team.

Leisure Partner

8/10

Excellent

18 Feb 2020

Verified traveler

Apart from the false fire alarm going off around midnight 3 nights out of 6 and the elevator being out of order we had a pleasant stay

Partner

4/10

Poor

15 Feb 2020

Verified traveler

There was Out of the elevator Service and we had to claimed 4th floors every day ! Specially not had service to help get luggage down for us from 4th floor! And every midnight had smoke alarming! So terrible!! Not more next time! Actually 4 nights When I stayed there and I couldn’t sleep! If can I would like to ask refund!

Business_and_leisure Family

8/10

Excellent

15 Feb 2020

Verified traveler

no elevator,every midnight alarming,can not sleep well.

Leisure Friends