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LeL Madalena GuestHouse

Lisbon · Portugal

Rua da Madalena, 128 1 naView location

8.0/10Excellent249 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort7.8/107.8
Condition7.8/107.8
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About LeL Madalena GuestHouse

LeL Madalena GuestHouse is centrally located in Lisbon, a 4-minute walk from Lisbon Cathedral and 5 minutes by foot from Commerce Square. This family-friendly guesthouse is 0. 2 mi (0. 3 km) from Castle of Sao Jorge and 1 mi (1. 6 km) from Rossio Square.

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a communal living room. Featured amenities include express check-out, multilingual staff, and laundry facilities. Limited parking is available onsite. Make yourself at home in one of the 7 individually decorated guestrooms, featuring microwaves and flat-screen televisions.

Your memory foam bed comes with premium bedding. Prepare your meals in the shared/communal kitchen. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Read more about this hotelShow less

A stay at LeL Madalena GuestHouse places you in the heart of Lisbon, within a 5-minute walk of Lisbon Cathedral and Castle of São Jorge. This guesthouse is 0.4 mi (0.6 km) from Commerce Square and 1 mi (1.6 km) from Rossio Square.

Make yourself at home in one of the 7 air-conditioned rooms featuring flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include express check-out, multilingual staff, and laundry facilities.

Popular amenities

Free WiFi
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Noise-free rooms not guaranteed No front desk Guests will receive an email with special check-in instructions Guest will receive an email before arrival 72 hours Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
    • Administrative fee: EUR 15 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. Guests will receive an email within 72 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and mobile payments; cash is not accepted
    • Mobile payment options include: PayMe, PayPal, and MobilePay
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 86262/AL
  • Minimal age
    18
  • Optional fees
    • Housekeeping fee: EUR 20 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

Rua Augusta 0.2 km / 0.1 mi
Lisbon Cathedral 0.3 km / 0.2 mi
Armazens do Chiado Mall 0.3 km / 0.2 mi
Castle of São Jorge 0.3 km / 0.2 mi
Figueira Square 0.4 km / 0.2 mi
Commerce Square 0.4 km / 0.2 mi
Santa Justa Elevator 0.5 km / 0.3 mi
Rossio Square 0.5 km / 0.3 mi
Rua Augusta Arch 0.5 km / 0.3 mi
Lisboa Story Centre 0.5 km / 0.3 mi
Carmo Convent 0.5 km / 0.3 mi
Miradouro de Santa Luzia 0.6 km / 0.4 mi
Lisbon City Hall 0.6 km / 0.4 mi
Fernando Pessoa Statue 0.7 km / 0.4 mi
Martim Moniz Square 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2019
  • Total number of rooms: 6
  • Number of floors (main building): 1
  • Junior suites: 2
  • Superior rooms: 4
  • guest house
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
Show 42 more facilities & services
  • Entertainment Area
  • Car park
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Mobile phone coverage
  • Wi-fi
  • Transfer serviceExtra charge
  • Secure parking
  • Airport Shuttle
  • Laundry service
  • Launderette
  • Multilingual staff
  • 24-hour security
  • Smoke detector
  • Newspaper standExtra charge
  • Supermarket
  • Concierge
  • Toaster: 1
  • Oven: 1
  • Dining area
  • Clothes dryer
  • Electric kettle: 1
  • Towels and bed linen
  • Café
  • Non-smoking area
  • Breakfast room
  • Printer
  • PhotocopierExtra charge
  • Children playground
  • Game room
  • Breakfast
  • Breakfast served to the table
  • LGTBIQ friendly
  • Identification card at arrival
  • Flight information required
  • No hen/stag or any other parties allowed
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Self check-in
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    LeL Madalena GuestHouse

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN HONEYMOONTWIN • HONEYMOONTWN.HM

    Photos are not available for this room type.

    LeL Madalena GuestHouse

    TWIN HONEYMOON

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    HONEYMOON

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.HM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE INNERDOUBLE • INNERDBL.IN

    Photos are not available for this room type.

    LeL Madalena GuestHouse

    DOUBLE INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    LeL Madalena GuestHouse

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    LeL Madalena GuestHouse

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ

    Photos are not available for this room type.

    LeL Madalena GuestHouse

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ONE BEDSINGLE • ONE BEDSGL.1B

    Photos are not available for this room type.

    LeL Madalena GuestHouse

    SINGLE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about LeL Madalena GuestHouse

8.0
Excellent
249 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
7.8 /10
Condition
7.8 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
22 Jun 2026
Claire
We had such a wonderful stay!! Great location and the hotel kept our bags safe for us after check out so we could explore!
Friends
8/10
Excellent
20 Jun 2026
Kristi
Great location and such a clean and cute room. The staff were very helpful and answered any questions we had. Would definitely stay again. Thanks Kristi
6/10
Pleasant
16 Jun 2026
Lianne
Good location. The check in is across the street at another hotel. They are not always at the desk and don’t answer the phone. The room was clean. The shower was awesome. There are only 2 single electrical outlets in the whole place and none near a mirror. About an hour before we left, we did see a very large cockroach but only that one.
Family
6/10
Pleasant
03 Jun 2026
Stacey
Check in process was not great. They never sent me my check in instructions and I had to wait 2 hrs past check in to get into my room.

The room was clean but walls are thin and I could hear everything from the room next door.
Self
6/10
Pleasant
02 Jun 2026
ARNEL
Get ready for two flight of stairs especially if you have heavy luggages because there’s no elevator. I wish the entryway could have been cleaner & maintained. The room was clean, tidy & good size.
Self
10/10
Exceptional
27 May 2026
Stuart
All the staff are nice and helpful for giving us tips to how to get around and to take elevators for avoiding to climb hills. The room is quite big and clean. Air condition worked well. The location is very convenient for shipping and landmarks. You can walk to most of the attractions.
Partner
10/10
Exceptional
13 May 2026
Nicole
My favorite out of the 3 hostels I stayed in this trip. Although I had my own room and bathroom. I also had a TV which made my stay even better especially in the evening. The bed has a nice little sleeping spot already in it, haha, but the pillows was good. You could control your own temp too. Would stay here again. Waking distance to a lot of things, if you don't mind walking, which I don't. Up hill but fine if you are good with hikls. And coffee shops right where they are needed.
Self
10/10
Exceptional
10 May 2026
Lisa
The apartment was clean and close to walking distance to metro, historic center, shopping and restaurants. I was pleased with the tv entertainment, as I was sick for a day and not able to go out. I would recommend this place for visitors who want a quiet a place to sleep and away from crowds.
Friends
10/10
Exceptional
03 May 2026
Doreen
Perfect spot for one night. Staff were amazing. Highly recommend
Self
8/10
Excellent
03 May 2026
Michelle
Great central location. Easy to access.
Room was clean and comfortable. Would recommend staying here.
Partner
6/10
Pleasant
26 Apr 2026
Kelly
Good central location and spacious unit, but the check in process felt odd and the communication with the hotel staff was poor.
Self
6/10
Pleasant
11 Apr 2026
Musbaudeen
This is ok for a solo traveller and close to lots of sightseeing spots. Staff were nice. The guesthouse lobby could use some renovations and my room was facing a busy street which was noisy at times.
Self
10/10
Exceptional
22 Mar 2026
Ludmila
Great location, comfortable bed, easy access and good value.
Friends
4/10
Poor
14 Mar 2026
Mark
We were very concerned when walking through the big entrance door from the street. Dark, dismal entrance with peeling paint, big statue broken in half and plastered back together, doors and walls to first floor unit and shared kitchen were dirty and blemished. The bedroom and bathroom itself was clean but fabric furniture soiled and baseboards broken. Walls thin when you can hear the neighboring room guest coughing. The features listed in Expedia were contradictory as it listed fridge and kitchen under each room description but then upon checkin I was confused and looked back at listing and saw it was also listed as a common space. All to say, disappointed and not worth the money but stuck it out for the one night. I’m sure there would have been better options in same price range.
Family
10/10
Exceptional
12 Mar 2026
Ceu
Love the place an close to everything
Friends_and_family Family
8/10
Excellent
15 Jan 2026
Daiane
Cleaning everynother day, garbage was not picked.
10/10
Exceptional
22 Dec 2025
Edanur
The guesthouse is located near the city centre, room was pretty clean. Had a very pleasant stay, would definitely recommend. Staff was very helpful and accommodating.
Leisure Friends
10/10
Exceptional
11 Dec 2025
Karolina
Location, clean room, comfortable
Partner
10/10
Exceptional
17 Nov 2025
Jane
The kitchen was very nice even though I didn’t use it. The room is basic but very clean and comfortable. I love the bed and the fresh bed linens. Heating AC worked well. I felt like I was in the guest room of someone’s home.
Self
10/10
Exceptional
16 Nov 2025
Sally
Room was clean and of a good size . It was on one of the busier roads but not to noisey as it has good windows and shutters . Excellent central location near to shops , bars restaurants and older part of town
Friends_and_family Friends
10/10
Exceptional
14 Nov 2025
Jane
I love this guest house in Lisbon. It’s very basic but very clean and charming. Bed was so comfortable with sheets that felt like they had just come out of the sunshine. It’s a No Frill’s room, but all I needed. I stayed there twice while in Lisbon and would definitely consider it again.
Self
6/10
Pleasant
10 Nov 2025
Elizabeth
The room was clean and comfortable. Deducting 1 star because I didn't expect that you can't flush the toilet paper and you had to use a garbage can. On our first day there was no garbage liner, so it felt unsanitary. After the room was cleaned then a liner was added. Deducting another star because a glass bottle of water was provided, and the glass was brown so you can't see what's inside, plus the stopper was a simple cork. I didn't trust it to drink it. A better solution would be a twist cap bottle of water instead. We checked in from a hotel lobby diagonally across the street and we had a little trouble finding the GuestHouse at night.
Partner
8/10
Excellent
09 Nov 2025
Robin
Spacious room with great linens … clean and modern finishes.
Friends_and_family Friends
10/10
Exceptional
07 Nov 2025
Ermanno
Person at the desk very professional.
The guesthouse is well located, close to public transportations and supermarket. Nice and clean, the kitchen is also available. Don't forget to use the free lift.
Elevator Baixa on Rua dos Fanquieros 178.
Leisure Self
10/10
Exceptional
23 Oct 2025
Maria
Nice stay and excellent staff service
Partner
6/10
Pleasant
22 Oct 2025
April
This guesthouse has an excellent location, walkable to sights, shops, and restaurants. The well organized kitchen is great and the room generally comfortable. However, we had no idea Rua de Madalena was such a Main Street, and it was NOISY - even with windows and shutters closed. Not easy to sleep. Additionally, like many places in old buildings, they request that toilet paper is placed in a garbage can rather than the toilet. The problem is that this gets stinky. We asked for the garbage to be removed and were told that it would only be done every second day. But despite our request, it did not happen at all during our 3-day stay. Not okay! We saw cleaning staff in the building every day and were very disappointed that they didn’t take 2 minutes to empty our garbage. We would not go back to this guesthouse despite its excellent location and lovely kitchen.
Leisure Family
8/10
Excellent
19 Oct 2025
Edie
Walkable to a lot of sights, food, and shopping. Lisbon is very hilly and next to two public elevators but I didn’t even use them. Great communication from staff. Only comments are that the hallway and stairwell lighting is very dim and my deluxe double room #1 was IN the main stairwell so I heard people coming and going at all hours of the night as there is no noise insulation. The other rooms are off a hallway behind a door so they are better insulated to traffic.
Leisure Self
8/10
Excellent
18 Oct 2025
Daniel
This location was excellent and within a 5-10 minute walk to the Castle. You can take an elevator up half way and then walk about 2 blocks uphill to get to the huge castle that has a surrounding park with stunning panoramic views of the city. You’re about. 10 minute walk to get to the sea. The s
Partner
10/10
Exceptional
07 Oct 2025
Monique
Love this spot! Would book again next time I’m
In lisbon
Leisure Self
2/10
Poor
03 Oct 2025
Samantha
Pros
•Air conditioning worked well: The unit kept the room at a comfortable temperature throughout the stay.
•Kind staff member at check-in: Although check-in occurs at a different hotel, the representative who assisted me was extremely kind and welcoming.


Cons
•Misleading photos: The room looked nothing like what was advertised online.
•Filthy floor: The flooring was visibly dirty and unsafe.
•Walls in poor condition: Noticeably neglected, damaged, and unmaintained.
•Overpowering chemical odor: The property reeked of strong chemicals, making the environment unpleasant.
•Pest issue: A large roach was present upon entering, which is entirely unacceptable.
•Hazardous debris: My sister had metal lodged in her foot from debris left on the ground, an inexcusable safety risk.
•Unsanitary environment overall: The entire property failed to meet even a basic standard of cleanliness.
•Inconvenient check-in: Guests must walk uphill to another hotel for check-in, which is highly inconvenient, especially with luggage.
Leisure Family
10/10
Exceptional
22 Sep 2025
Carol
Easy check-in and check-out; able to store our luggage arrived until room available. Also provided area for us to change ( just got off plane) and freshen up. Staff very pleasant. Room clean and beds comfortable. Separate kitchen area for all guests to use
Leisure
6/10
Pleasant
16 Sep 2025
Hunter
Great location, close to everything. Lots of great restaurants and shops. We did however have an issue with the plumbing. Our first night there, we checked in, showered and left for dinner. When we got back, the room stunk of sewage so badly you could barely stand it and the toilet was blocked. We were unable to use the facilities through the night. They did come the next day and repaired, but the bathroom still had a very foul smell for the remainder of the stay. I will say that the following morning when I called to see if someone was coming to repair, they did offer me the option of another room (if there was one available). We chose to stay in the same room, because we did not feel like moving again. Aside from that issue, everything else was fine.
Leisure Partner
6/10
Pleasant
13 Sep 2025
John
Great location, right downtown close to all shopping, restaurants and main strip.
Lots of noise. Busy traffic all night. AC machine made loud noise at all times when on. Beds were uncomfortable. Otherwise decent stay
Leisure
8/10
Excellent
30 Aug 2025
Henry
Great location. Clean property but there is a bad smell at the bathroom area. It was clean but can smell dirty drainage or something. But other than that it was all good.
Leisure Partner
10/10
Exceptional
24 Aug 2025
Alexei
Such a prime location - close enough to the action, but still quiet and safe. Walkable from subway and train station. Clean and comfy. AC was so helpful. No notes.. would book again.
Leisure Partner
10/10
Exceptional
23 Aug 2025
Jonathan
I already answered everything
Leisure
10/10
Exceptional
09 Aug 2025
caroline
LeL Madalena was a great place to stay it was located in an area that was very walkable there was a grocery store very close by and many restaurants
4/10
Poor
03 Aug 2025
Gabriela
No lo recomiendo. Las fotos se ven bien, el cuarto es grande pero el edificio es muy viejo y huele terrible. El edificio tiene un olor a caño y humedad que impregna todo el lugar. El staff niega el olor y este no mejora. La limpieza la hacen cada dos días, el lugar es muy ruidoso y no hay señalamientos en la calle para reconocer el hotel. Algo positivo es que nos guardaron las maletas al momento del check out.
Business_and_leisure Friends
6/10
Pleasant
30 Jun 2025
Julie
The location is great and the air conditioning worked well. However, it is an old building and the plumbing makes a lot of noise at all hours. We discussed the issue with the staff. After checking it out, they acknowledged that the noise was not normal but had no way to fix it.
4/10
Poor
28 Jun 2025
Bronwen
Their was a sewerage issue in our room and the stench was unbearable. The Mander’s and staff at the FLH Memória were as helpful as they could be. They put is in their hotel the first night and got technician to the room. It was improved but still smelt and we had to sleep there because there was no other option. Hotels.com were uncontactable and the owner had not responded to the hotel by the time we left.
Friends_and_family Family
8/10
Excellent
25 Jun 2025
Lauren

Would recommend

The location was great to get to a few different landmarks. The room was clean and has everything you need. The beds are comfortable. The air conditioning worked well.
Friends_and_family Friends
10/10
Exceptional
23 Jun 2025
Brenda
Excellent place. Ideally located. Staff very helpful.
Leisure Friends
10/10
Exceptional
09 Jun 2025
Julia
Our stay at Lel Madalena Guest House was great—the place looks just like the photos. However, we did have some concerns about security. The same access code was used for the front door, the common area, and our room. At one point, we mistakenly tried the door next to ours and the code worked there too, which made it seem like all the codes might be the same. While we did feel safe overall, this raised some concerns about the level of security.
Leisure Friends
10/10
Exceptional
08 Jun 2025
Peter
Loved everything about our room and our stay. Exceptionally helpful staff; clean and spacious kitchen; beds very comforable; within walking distance of all the major sites; and a grocery store around the corner. This was our first time in Lisbon. We would definitely come back here.
Leisure Partner
10/10
Exceptional
07 Jun 2025
Stephanie
Staying at the guesthouse was definitely a great choice! The guesthouse was very clean and the service was good. Very accessible to the metro, Rossio Station, and resteraunts.
Leisure Partner
10/10
Exceptional
02 Jun 2025
David
Good location. Satisfied with the stay.
Leisure
10/10
Exceptional
01 Jun 2025
Olivia
Loved my stay! In a very central area so you can walk to wherever you want to see.
Leisure Self
8/10
Excellent
01 Jun 2025
ALFREDO
Buen tamaño habitacion. Muy buena provision de insumos en la cocina compartida.
Leisure Partner
10/10
Exceptional
21 May 2025
Tanya
Such a beautiful room in a lovely area, would 100% stay again
Friends
6/10
Pleasant
18 May 2025
Félix
mauvaise insonorisation des chambres
Leisure Family
8/10
Excellent
13 May 2025
Scott
very good location. friendly staff, bed was comfortable, area was quiet
Leisure Partner
10/10
Exceptional
11 May 2025
chu fung
Good location, easy to find .
Leisure
8/10
Excellent
08 May 2025
Shane
It was nice and clean. My only issue was with the shower leaking water. My girlfriend took a shower and I heard her call my name. I walked over and saw water all over the floor because the glass in the shower was not sealed correctly, so I spent the next 30 minutes cleaning up the mess and ringing out towels.
It’s a nice property and the house keepers are kind, just be careful when taking a shower!
Leisure Partner
8/10
Excellent
30 Apr 2025
Jianping
Very clean.
Leisure Partner
8/10
Excellent
21 Apr 2025
Vicky
Excellent location and staff were so friendly and helpful.
Leisure Friends
6/10
Pleasant
16 Apr 2025
Myriam

Bel emplacement pour visiter mais…odeur humidité

La chambre a une bonne grandeur pour 2 personnes, bien situé aussi pour visiter la ville, toutefois, il y a réellement une odeur d’humidité persistante et pas agréable.
Même en ouvrant en tout temps les grandes fenêtres ça ne part pas. Cette odeur et d’autant plus désagréable dans la salle de bain en tout temps.

À considérer si vous êtes comme moi et avez le nez sensible on avait hâte que notre 2 nuits termine même si nous passons que peu de temps dans la chambre.

Nous étions dans la chambre 3


Partner
6/10
Pleasant
04 Apr 2025
Alexandre
Honestly only bad things about that stay. The comfort of the bed is a nightmare. The check in too. The wall is thin and you heard everything.
Will not come back
Partner
2/10
Poor
04 Apr 2025
Chelsea
We stayed for three nights and all three nights were a challenge. We tried to leave before our first night was completed but they wouldn’t refund anything so we pushed through.

For one- the room smelt like a moldy basement. It left my clothes with a smell after leaving. It was strong and awful. My clothes felt damp afterwards which is not good.

The walls are so thin. Depending on your neighbors you will hear them snore. You need a code to get into the building and then up to the guest house area and then again into the rooms. You will hear your neighbors coming in and it is so loud we thought they were coming into our room. Don’t expect a good sleep here. It’s convenient to walk everywhere but not worth it imo, I wish we paid up more for a nicer place

Leisure Partner
2/10
Poor
24 Mar 2025
Ravinder
Useless management tea

After advising them 8 hours ahead of arrival, of the issues at LHRwith the sub station incident, and all flights were cancelled, they made out they would help to move a booking then totally dismissed it the following day & gave me a no show

So they took my money in full and were useless at trying to help an already stressful situation

I certainly will not be parting my money with them again
10/10
Exceptional
26 Feb 2025
Troy

Very helpful staff

Guesthouse was separate from main building.

Very helpful staff
Partner
10/10
Exceptional
26 Feb 2025
Amelia

Lovely accommodation

The guesthouse is so lovely, in such a good location to get around Lisbon. The staff at the hotel (to check into the guesthouse) are really friendly and approachable. The guest house feels very homely in comparison to a hotel. Definitely recommend if you’re staying in Lisbon.
Friends_and_family Friends
6/10
Pleasant
21 Dec 2024
Denyse
We arrived very early, were lost as no indication for guest house, you have to go to the main hotel. A young lady was very welcoming and nice, the young man after so-so...
We stayed two nights but the room was not cleaned after first night, not at all.
Partner
8/10
Excellent
27 Nov 2024
Scott
Great place, felt safe, secure, in a good area.
Leisure Self
10/10
Exceptional
23 Nov 2024
Verified traveler

10/10 would recommend

Easy access, friendly space and really safe area. The beds are comfortable enough and the bathroom is nice and clean (great water pressure). 24/7 concierge service available across the street and really convenient location. 10/10 experience - there can be a little bit of noise from others but not bad enough to ruin the experience at all.
Friends_and_family Family
10/10
Exceptional
01 Nov 2024
Anjandeep
Great property, perfect location. Basically this is like a hostel with your own room and bathroom. Shared kitchen and lounge area. Walls are thin, if you have nosey neighbors then it’s tough. No elevator.
Leisure Self
8/10
Excellent
31 Oct 2024
maryann

great location

Great location ,walking distance from metro station
Partner
10/10
Exceptional
31 Oct 2024
Lisa

Welcoming

Such great check in and service. Thank you!
Partner
10/10
Exceptional
28 Oct 2024
Giuliano
Really nice experience. Stayed in an individual room with a private washroom. Door was always locked and you would unlock it with a keypad on the door.

There are a couple things to be aware of though that the property can work on.

The washroom door was a swing door and didn’t properly close. Really weird for a washroom but some people can overlook this.

Our AC unit wasn’t working and communicating over WhatsApp was useless. It’s best to go to the affiliated hotel down the street and speak directly with someone there.

Friends of ours were staying in the room across and checked out a day earlier. Out of curiosity they tried to unlock their old room and the code was the same… they do not change the codes.

The place is clean and otherwise comfortable to stay in and I would stay there again knowing now what I’ve mentioned above.
Leisure Partner
10/10
Exceptional
24 Oct 2024
Massiel
Great stay here. Receptionist were wonderful. Will definitely return
Leisure Partner
8/10
Excellent
23 Oct 2024
Maryann

love the location

We love the location,walking distance from Rossio metro station. many restaurants nearby. just be mindful,Lisbon is the city of hills,prepare to walk up and down.
Partner
8/10
Excellent
28 Sep 2024
Lorbertson
Location is good
Leisure Friends
2/10
Poor
12 Sep 2024
Verified traveler
I have never had an experience where the hotel staff went through and removed all my personal belongings because I was one hour late checking out.
I had gone to use a lap pool in Lisbon and I left something at the pool, so I arrived later back than planned. I understand that this was one hour later than the check out time but it is totally unacceptable tp fo through all my personal belongings including lap top and passport and other valuable items.
I was not allowed to check in until 15.00 and they only have 7 rooms so I fund it hard to accept that they have to physically clear every room one hour after check in.
To make it worse the Hotel that manages the airbnb, Hotel Memoria Lisbon,were not even slightly apologetic. I explained I had not intended to check out late and I found their attitude was very unfriendly.
This is despite me haveing a lovely chat when I initially arrived.
Despite the fact I was not happy, i informed them that there was a leak coming through the cieling from the floor where their accommodation was.
I informed them of this to save water damage, but their reply was its not caused by us. I wasn't making a problem about this, mearlt informing them.

I have stayed at possibly 100 hotels bioked through this site, and have NEVER made a complaint before.
Self
8/10
Excellent
31 Aug 2024
David
Nice place to stay in the heart of Lisbon. Difficult to find because Orbitz shows an address different than where you go to check in. But otherwise great.
Leisure Partner
8/10
Excellent
17 Aug 2024
Frank
Great location, large room, and very nice overall. The only negatives were that they do not clean daily and we saw two cockroaches in our room. However, the room seemed clean and we had a great stay!
Partner
8/10
Excellent
14 Aug 2024
CAROLINA
The guests house was nice, the bedroom was cute and the location was great.
But the room smelled a bit moldy and the bed was way too soft.
Otherwise a good place to stay
6/10
Pleasant
28 Jul 2024
Tonnie
Very clean and close to many places - need better internet connectivity
10/10
Exceptional
15 Jul 2024
Elizabeth
Great place. Easy check in and great location.
Leisure Partner
8/10
Excellent
21 Jun 2024
Lauren

Good for location.

The room was super nice and located in a great spot. Would have given this 5 stars if it wasn’t for the pungent sewer smell in the bathroom. Walls are very thin and you can hear everything… I mean everything. Road noise was ok as we are use to it back home.
Friends_and_family Family
8/10
Excellent
21 Jun 2024
Lauren

Good for location.

The room was super nice and located in a great spot. Would have given this 5 stars if it wasn’t for the pungent sewer smell in the bathroom. Walls are very thin and you can hear everything… I mean everything. Road noise was ok as we are use to it back home.
Good price and convenient.
Friends_and_family Family
10/10
Exceptional
02 Jun 2024
Emmanuel
Perfect place for a couple or solo person
Leisure Self
8/10
Excellent
29 May 2024
Robert
I very much enjoyed the convenience of being right downtown. It is on a busy street so street noise is noticeable at night. It is quite incognito from the outside which could be a plus. The concierge at the Memoria was very helpful with tourist suggestions. Would do it again.
Leisure Self
10/10
Exceptional
28 May 2024
Camille
Beautiful place
Leisure Partner
10/10
Exceptional
19 May 2024
Cynthia
Delightful stay. Wonderful location, safe and comfortable.
8/10
Excellent
21 Apr 2024
Rance
The rooms were nice and the kitchen and water dispenser were very handy. It was very loud though with the people on the streets outside being able to hear clearly when sleeping, and everytime the water was used in any rooms the pipes made a very loud grinding sound which was very frustrating when trying to sleep. Good location though, close to many things.
Leisure
8/10
Excellent
10 Apr 2024
Verified traveler

Losbon 3 day stay

Stayed for 3 nights and it was very comfortable. The shared kitchen was well equipped but a washing machine would have been helpful.
Beds and room was clean and comfortable.
As previously mentioned, we didnt receive any check-in information prior to arrival so we contacted Hotels.com who also tried to contact the property but had to leave a message. We then read previous reviews and saw that you had to check-in at the hotel up the road. On the second day of our stay i eventually received a reponse fron the hotel - a bit late then though!
Friends_and_family Friends
10/10
Exceptional
13 Mar 2024
Raniel
Great location, great price, lots of added security to get in, and clean rooms. I like the shared kitchen, especially the water dispenser from the fridge. I got the single bedroom, and it is spacious if sharing with another person. There is a TV equipped with local channels and streaming service you have to input. The area is on the hilly side, but not too difficult to access.

A few things that I didn’t like were how thin the walls are in the room. Imagine trying to get sleep but you can hear the next room talking almost clearly with every shuffle and movement. Also the shower was hard to figure out, but took several trial and errors.

Overall it was a great experience, and would definitely lodge here again.
Leisure Friends
4/10
Poor
05 Mar 2024
Thomas Kristine
This property is not as it appears. While the units are nicely decorated, the location is convenient, and the staff is friendly (but located elsewhere), the positives end there.

Cons:

- The check-in experience was poor. I didn't receive any email with instructions and had to wait outside until someone let me in, only to find that I had to check-in at the hotel across the street. However, despite the frustrating process, the staff was excellent.
- The building is run-down and almost seemed abandoned. Upon entering, there was discarded furniture and a completely dark foyer. Could not find lights anywhere.
- The walls are paper-thin. I could hear the guests in the next room snoring.

Pros:

- Nicely decorated, but this is less appealing when you're uneasy about entering the building and can't sleep because you can hear your neighbor snoring.
- Convenient location.
- Clean.
Leisure Partner
4/10
Poor
04 Feb 2024
Nicolas Yannic
Very noisy due to the busy street and the bars right below the rooms.
Leisure
10/10
Exceptional
28 Nov 2023
juan
The service. Very kine.
10/10
Exceptional
05 Nov 2023
Nadia
Great location, very close to everything. Great stay.
Leisure Partner
6/10
Pleasant
31 Oct 2023
Elizabeth
The room had a terrible sewer problem, with rancid smell coming up from the shower drain and toilet stool and creating an odor that was sickening. We arrived late at night so we could not leave and find somewhere else; we were there for just over 7 hours. We could not check out fast enough the next morning!
Leisure Friends
10/10
Exceptional
24 Oct 2023
Logan
Great property! Close to many different places. The room was nice. The only issue was we couldn’t get the bedroom door to lock. Other than that we had a great experience.
10/10
Exceptional
15 Sep 2023
Laurie
From the first greeting to our check out we had an absolutely wonderful stay. The staff at the MEMORIA hotel were so very kind and helpful and allowed us to store our luggage without me even having to ask. The guesthouse itself is bright and very clean and tastefully decorated! I would highly recommend anyone to stay here and I hope to come back soon!
Leisure Family
10/10
Exceptional
15 Jul 2023
Marwan
It is a nice guesthouse , we enjoyed our stay!
Leisure Partner
8/10
Excellent
05 Jul 2023
Jaime

Great located

It was a little bit expensive considering that the building was old and rundown. A major negative point was the noise caused by the many vehicles driving by. Other than that, the location of the hotel was really convenient, it was clean and the front desk guys were kind and helpful with recommendations.
Self
6/10
Pleasant
01 May 2023
Madison
Centrally situated, as everyone else has already stated! Nicely decorated as well. However, 1.) the moldy, mildewy, pungent smell drifting from the bathroom was inescapable. This is an extremely disappointing and unexpected feature of our guesthouse room that really soured our experience. 2.) The other comments are not kidding around when they say the walls are thin. You can hear absolutely every conversation and noise in the neighboring room, which can make sleep difficult. Bring earplugs. 3.) Even this was seemingly stated nowhere on the Guesthouse website, remember to check in at the Memoria hotel up the hill from the guesthouse. In addition, their directions to reach the guesthouse were very vague and sent us on a wild goose chase up and down the hill looking for the door to the guesthouse. You need three codes to get to your room. Heads up, the number on the (green) entrance door to the guesthouse is 128.
Leisure Friends
8/10
Excellent
20 Feb 2023
Verified traveler

Overall value for money, especially for tourists

I had a good stay at Lel Madalena---my room had an internal courtyard view that was nothing to speak of, but the bed and armchair were comfortable (although the rickety clothing rack in lieu of a wardrobe would not be that helpful---there are wall hooks though); the kitchen had an espresso machine and a water dispensing fridge (but no hot water kettle); and the shower pressure was good and everything clean.

The only major minus was the spotty wifi, because I was on a working holiday. If I were just on holiday, I would not have minded as much.

The GuestHouse is in a very convenient location---definitely get a bifana from up the street!

The receptionists at the Memoria were helpful and the complimentary water and port were nice, but they originally gave me an access code that did not work, which was frustrating.
Business Self
8/10
Excellent
10 Jan 2023
Maya

Thin walls, but nice room

Lovely stay but walls are thin so you can hear everything
Partner
8/10
Excellent
08 Nov 2022
Carol
This is the first time we have stayed in a GuestHouse. It is an unusual set up for getting keys to access the unit, which happened to be a few doors down the street. The hotel Memoria staff that kept the keys were very helpful in getting us settled. We are are thankful for that. With key pad access code and a key we felt secure. Our unit was in a renovated older building with 2 flights of stairs up. Though fairly small it had high ceilings and a large bright French door that opened on to a small wrought iron balcony that overlooked the street below.
The bathroom was on the tiny side but it even had a shower. The bed and pillows were comfortable. The room was clean and well kept.
The kitchen that was for all the suites was next door. It also had a key pad access. It was fairly well equipped with two ovens and full sized fridge. No stove top though.
Groceries are found close by.
The location was perfect for seeing the area by foot. However, they are several options for transportation. We bought a transit pass which covered most modes except for the metro and it worked well for us. Enjoyed our stay.
Leisure Partner
8/10
Excellent
17 Oct 2022
Lyly
It is very well situated and great for a quick stay. There is also a shared kitchen and rest area, we did not used it but it looks really cute and cozy.
Leisure Partner

Location & surroundings

LeL Madalena GuestHouse
Rua da Madalena, 128 1 na, Lisbon, Portugal

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LeL Madalena GuestHouse

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