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Westlight Lisboa Madalena

Lisbon · Portugal

Rua Das Pedras Negras, 61View location

9.2/10Excellent260 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.0/109.0
Condition9.0/109.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Westlight Lisboa Madalena

The accomodation features a total of 21 accomodation units. In addition, Wi-Fi access is offered at the establishment's common spaces. This hotel offers 24-hour reception for guests' convenience. Westlight Lisboa Madalena has wheelchair-accessible common areas. Westlight Lisboa Madalena provides parking for guests' convenience. Some services may be payable.

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With a stay at Westlight Lisboa Madalena, you'll be centrally located in Lisbon, just a 4-minute walk from Commerce Square and 7 minutes by foot from Rossio Square. This hotel is 0.7 mi (1.1 km) from Avenida da Liberdade and 0.3 mi (0.5 km) from Santa Justa Elevator.

Make yourself at home in one of the 21 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, hair dryers, and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Optional fees
    • Fee for continental breakfast: approximately EUR 15 per person
    • Nearby parking fee: EUR 40 per day (1640 ft away)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

Lisbon Cathedral 0.2 km / 0.2 mi
Commerce Square 0.3 km / 0.2 mi
Rua Augusta 0.4 km / 0.2 mi
Armazens do Chiado Mall 0.4 km / 0.2 mi
Rua Augusta Arch 0.4 km / 0.3 mi
Figueira Square 0.4 km / 0.3 mi
Lisboa Story Centre 0.5 km / 0.3 mi
Santa Justa Elevator 0.5 km / 0.3 mi
Rossio Square 0.5 km / 0.3 mi
Lisbon City Hall 0.6 km / 0.4 mi
Carmo Convent 0.6 km / 0.4 mi
Miradouro de Santa Luzia 0.6 km / 0.4 mi
Ribeira das Naus 0.6 km / 0.4 mi
Dom Pedro IV Statue 0.7 km / 0.4 mi
Portas do Sol Viewpoint 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 21
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Wi-fi
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Westlight Lisboa Madalena

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASIC • 1 Bedroom • 20 m²DBL.Z1
    DOUBLE BASICPhoto unavailable2 photos

    Westlight Lisboa Madalena

    DOUBLE BASIC

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 20 m²SGL.ST
    SINGLE STANDARDPhoto unavailable2 photos

    Westlight Lisboa Madalena

    SINGLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Westlight Lisboa Madalena

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 23 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable2 photos

    Westlight Lisboa Madalena

    DOUBLE SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Westlight Lisboa Madalena

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE LUXURY ONE BEDROOMJUNIOR SUITE • LUXURY ONE BEDROOM • 23 m²JSU.B1-LX
    JUNIOR SUITE LUXURY ONE BEDROOMPhoto unavailable2 photos

    Westlight Lisboa Madalena

    JUNIOR SUITE LUXURY ONE BEDROOM

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width
    Room type
    JUNIOR SUITE
    View / characteristic
    LUXURY ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.B1-LX

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Westlight Lisboa Madalena

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Westlight Lisboa Madalena

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Westlight Lisboa Madalena

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Westlight Lisboa Madalena

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN

    Photos are not available for this room type.

    Westlight Lisboa Madalena

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIOR • 1 Bedroom • 20 m²DBT.SU
    Double or Twin SUPERIORPhoto unavailable2 photos

    Westlight Lisboa Madalena

    Double or Twin SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Westlight Lisboa Madalena

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Westlight Lisboa Madalena

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Westlight Lisboa Madalena

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Westlight Lisboa Madalena

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Westlight Lisboa Madalena

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXE • 1 Bedroom • 20 m²TPL.DX
    TRIPLE DELUXEPhoto unavailable2 photos

    Westlight Lisboa Madalena

    TRIPLE DELUXE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUM • 23 m²SUI.PI-2
    SUITE PREMIUMPhoto unavailable2 photos

    Westlight Lisboa Madalena

    SUITE PREMIUM

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-2

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Westlight Lisboa Madalena

9.2
Excellent
260 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
26 Jul 2026
Tracy
On arrival we were met by a wonderful man on reception who was so welcoming & helpful. He made us a list of local restaurants and directions on how to get to each. Unfortunately for us we never saw him again. The room was spacious, clean & comfortable. The bathroom was equally spacious & lovely. We had air con but also the windows could open like a door or in varied directions. We were fortunate to be in a back room away from the lift, our room was very peaceful. The hanging space allocated for clothes was a little odd as it was directly over the fridge. I had maxi dresses with me which did not easily hang with the height of the rail. The safe was a little temperamental but the receptionist came up & changed the battery. There was a little plaque with a QR code in the room which was intended to give you information (in place of a handbook with info such as reception number etc) the AR code didnt work. We didn’t get told about the breakfast room on the lower part of the hotel (accessible from the street) so we only learned about it on our last day. So we had 1 inclusive breakfast instead of 5.

These were all minor things. The hotel and staff were great and the area was local to everything in each direction. Would happily stay again & recommend to others.
Partner
10/10
Exceptional
23 Jul 2026
Diane
The breakfast was different but good and also free.The staff was patient with our many questions about getting around and there were plenty of restaurants in our immediate area.Also transportation was near we were on a train a subway and busses also we took a taxi here and there
10/10
Exceptional
23 Jul 2026
Peter
Perfect location. Very clean. Nice breakfast.
10/10
Exceptional
12 Jul 2026
Velma
We had a wonderful experience. The room was clean. They have a young excellent staff who was extremely helpful and informative about the area and the environment. The breakfast provided was tasty and excellent. I will definitely recommend this hotel to all my friends that travel to Lisbon.
Friends_and_family Family
10/10
Exceptional
12 Jul 2026
Diane
west light was very close to all transportation and restaurants it was also close to the river. The area has hills and for me going uphill was difficult but my son had no problem.I was also close to the FIFA watch parties.The room itself was narrow rather wide but suited us. The staff was amazing patiently answering all our questions and breakfast was free and tasty
Family
8/10
Excellent
02 Jul 2026
Kendra
The carpet was pretty dirty in the room and needs to be replaced. The room was large though and the staff was friendly. I wouldn’t say this is a 4 star hotel though.
Partner
10/10
Exceptional
28 Jun 2026
Leticia
The hotel is nice and the bed was very comfy. How ever we arrived pretty much empty handed because the airline delayed our luggage. We told the girls up front about it. The luggage got there the night of and no one told us. I called the next morning at 9am and I had to ask if the luggage’s were there and they receptionist, said yes since last night. I think it would had been nice and courteous, for them to have called us as they arrived.
Friends
8/10
Excellent
27 Jun 2026
Jacy
Nice beds. Big room size.
Family
10/10
Exceptional
26 Jun 2026
Benjamin
Staff were very nice, helped make our honeymoon special :)
Partner
8/10
Excellent
24 Jun 2026
Kalina
The rooms are small but the hotel is very centrally located. Not much amenities in the actual rooms and need a good spring clean.
The staff was very friendly and helpful at reception. The breakfast was very good and staff at the cafe was lovely!
Family
10/10
Exceptional
22 Jun 2026
Philip
Room was surprisingly large and very clean. Perfect location to explore the heart of Lisboa!
Partner
10/10
Exceptional
20 Jun 2026
Maria
We had a wonderful stay at this hotel. The location is excellent, within walking distance of the main plazas, local markets, shopping areas, and public transportation stations, making it very convenient to explore the city.

The breakfast was delicious, with a great variety of fresh pastries and breads. Everything tasted very fresh.

Overall, a very comfortable and enjoyable experience. I would definitely recommend this hotel and would happily stay here again.
Partner
10/10
Exceptional
18 Jun 2026
Dylan
Coffe shop and breakfast were great. Staff was as well.
Partner
10/10
Exceptional
15 Jun 2026
Alexander
Property is very clean, has 2 elevators but both are very small. Staff was nice and very responsive.
We left hotel 5:30am to airport and staff prepared breakfast boxes, even though buffet opening 7:30am.
Family
10/10
Exceptional
14 Jun 2026
Alejandro
Room was very clean. Staff were very friendly and helpful. The apartment had all the amenities we needed for our visit. The room was very quiet.
Family_with_children
8/10
Excellent
09 Jun 2026
Regiena
Great breakfast included in the attached Cafe.
Family
8/10
Excellent
05 Jun 2026
alana
The property was conveniently located. Staff were very helpful. Although it is a downtown hotel and one does not expect many amenities, it needed some common areas for guests to congregate or use after being out in the busy city all day.
Partner
10/10
Exceptional
05 Jun 2026
Yash
Loved the stay here. Clean hotel, delicious breakfast and friendly staff. Great location to stay for everything in historic area.
6/10
Pleasant
01 Jun 2026
Randi
Centrally located. Very small rooms. Good air conditioning. Breakfast was fantastic
Friends_and_family Family
10/10
Exceptional
01 Jun 2026
Sara
Great location and clean place. The breakfast is really good.
Family_with_children
8/10
Excellent
30 May 2026
Maeve
The location of this hotel is good between old town and Alfama. But it's a bit run down and lacks amenities like coffee in the room. Allegedly, there was unlimited coffee in the tiny lobby, but there were never any coffee pods for the nespresso maker. Staff seemed mostly uninterested in my companion's stopped up sink. Nice quiet room though. And clean.
Friends
2/10
Poor
27 May 2026
farnoosh
The location was good. I am not sure why it is rated 4.5 stars. It is very basic with no amenities. The water in the sink did not drain. It was fixed on the day of my departure after I reported it on the first day.

The included breakfast is a set menu from the local coffee shop. One has to wait to be seated. One day I had to wait about 5 minutes for the person in charge to get everyone’s order before she points to a seat.

Please check your rating of this place to avoid surprises for future visitors.
Self
4/10
Poor
26 May 2026
Craig
We asked to move our room due to the smell and condition of bathroom tile. The staff accommodated and moved us to an upgraded suite. However, the carpet and tile were still dirty. It was one night only or we would have found other accommodations.
10/10
Exceptional
21 May 2026
Fernando
Located in the heart of Lisbon. Nice clean and convenient area to tour the city at walking distance.
Partner
10/10
Exceptional
19 May 2026
Vicky C M
Great stay, clean rooms, good customer service and delicious and beautiful breakfast. The take out breakfast exceeded our expectations (we had to leave early on the last day)! Would highly recommend
Family
10/10
Exceptional
17 May 2026
Shuguang
Breakfast is very good
10/10
Exceptional
17 May 2026
Adam
Great location, friendly staff. Our toilet seat was broken when we got into the room but it was fixed within minutes. On site breakfast was great.
Partner
8/10
Excellent
14 May 2026
Sandra L
Lovely hotel
Partner
10/10
Exceptional
12 May 2026
Louise
Parfait
Partner
10/10
Exceptional
30 Apr 2026
Dolores
The staff were so very helpful. They went above and beyond. The room was very comfortable. I loved the breakfast. We left early on our checkout day, and they packed us a wonderful breakfast to go. I can't say enough good things about this hotel. It was perfectly located, too. It was very central and you could walk or take a four or five euro Bolt or Uber ride to just about anywhere you wanted to go. Thank you again for your great hospitality!
Partner
8/10
Excellent
28 Apr 2026
Stephanie
Clean room, comfortable bed but would benefit from drawer storage and a shelf in the bathroom. Included breakfast was excellent.
Staff were helpful and courteous.
10/10
Exceptional
25 Apr 2026
Maria
Everything was perfect and the location was on point
You can walk anywhere
Self
10/10
Exceptional
20 Feb 2026
francisco
excellent and perfect locted
Partner
10/10
Exceptional
08 Feb 2026
Yekaterina
We stayed here for one night and had a very nice experience. The hotel was comfortable, welcoming, and well located. Everything was clean and well maintained, and the staff were friendly and helpful.

A lovely touch was the complimentary bottle of wine, which made our short stay feel extra special. A great choice in Lisbon—would happily stay again.
10/10
Exceptional
31 Jan 2026
Anne Regina Otilia
Such a great place! The staff was very friendly and helpful. The room was very nice and clean. Perfect location close to everything as well!
2/10
Poor
28 Jan 2026
Emily
DO NOT STAY HERE AS A FEMALE TRAVELER. I’m a woman who booked this hotel. It was a great stay until I was woken up by a male worker entering my room. I had a do not disturb sign out and the door was locked. He did not knock, he just let himself in. Thank goodness my husband was with me. The employee was not a cleaner, I believe he was the front desk person. Why would a front desk worker need to enter a locked room unannounced when it wasn’t past check in? There aren’t the normal safety latches in the hotel that prevent the door from being opened if you’re inside. I addressed what happened with the front desk person when I checked out and I think it was the same guy that entered my room. I felt so unsafe after this experience and checked out immediately. If you’re a solo female traveler BEWARE.
Partner
10/10
Exceptional
25 Jan 2026
William
Really great deal
Partner
8/10
Excellent
05 Jan 2026
Suzanne
All good
Leisure Family
10/10
Exceptional
30 Dec 2025
Jennifer
Room was clean, very quiet and staff were all extremely helpful and friendly.
Leisure Family
6/10
Pleasant
26 Dec 2025
Dulce
.
Partner
4/10
Poor
23 Dec 2025
REIHANEH
Everything in the hotel was old, unlike the photos.
Old sofa.
Fridge without any cold.
Not even bathroom slippers.
I could only tolerate it because of its proximity to attractions
Leisure Self
10/10
Exceptional
22 Dec 2025
mert seymen
The staff was amazing! Helpful, kind and understanding & responding to requests.

The room was spotless as well. The only downside can be the construction facade the room was facing but for a single-night stay, it didn't bother me at all.
Self
10/10
Exceptional
20 Dec 2025
Gary
Friendly staff! Rafaela at the front desk had lots of great advice about the area.
Leisure Self
8/10
Excellent
07 Dec 2025
xiang
Nice people, quite and clean room tho a bit small
10/10
Exceptional
05 Dec 2025
Harvey
Helpful staff
Leisure Partner
8/10
Excellent
01 Dec 2025
Flora
The homeless great, location was great. Close to great restaurants and attractions.
Self
10/10
Exceptional
30 Nov 2025
Virginia
Staff were wonderful and room was clean and welcoming Got me tea very early on day we we’re leaving
10/10
Exceptional
28 Nov 2025
Gia
Friendly staff
Leisure Self
10/10
Exceptional
27 Nov 2025
parveen
Very clean , central area , walking distance to everything, laundry is 5 mins walk from hotel , staff was very nice and helpful. Definitely will recommend this hotel.
Friends_and_family Family
10/10
Exceptional
12 Nov 2025
Virginia
Clean rooms breakfast very near staff very friendly and very helpful with anything we askef
8/10
Excellent
08 Nov 2025
Gloria
Excellent location, staff and breakfast. The bed was clean but room Maintenance could use detail-work.
Leisure Family
10/10
Exceptional
08 Nov 2025
Nigar
Clean room
10/10
Exceptional
04 Nov 2025
Son
Staff was friendly and helpful. Greeted everyone one that entered.
Partner
10/10
Exceptional
03 Nov 2025
Helena
Comfortable clean room, serviced daily, very friendly & helpful staff. Great location for exploring old Lisbon
Friends_and_family Family
8/10
Excellent
26 Oct 2025
Roslyn
A clean, minimalist hotel. Breakfast the biggest disappointment. Location is excellent for walking and seeing cental Lisbon. Parking and traffic are problematic.
Leisure Partner
8/10
Excellent
22 Oct 2025
Jorge Rafael Bracho
Location very good, WC was a bit loose and the safe deposit a joke: a little box not fixed to anything, service of the hotel was very helpful and nice
Leisure Self
8/10
Excellent
21 Oct 2025
Haskel
Buen hotel
Friends_and_family Family
8/10
Excellent
16 Oct 2025
SIN I
Great location, close to attractions, <5mins to Rossio metro station.
The hotel was well decorated and rooms spacious. However there was a sewage smell in the bathroom, perhaps older building and we were on first floor.
Breakfast was decent and was quite a lot of food (pastries, egg, bread + juice and coffee).
Leisure Family_with_children
6/10
Pleasant
30 Sep 2025
Patrick
The hotel staff were great but the hotel is tired and in need of some modernization. The breakfast was good. Area around the hotel is busy and noisy and not much immediately around the hotel. However close to the Elevador Baixa to get from the Baixa area to the Rua Madalena.
Leisure Partner
10/10
Exceptional
27 Sep 2025
gerald
Great hotel and stay. The staff was professional, kind and very accommodating. The complimentary breakfast was fantastic and generous! We’ll be back.
8/10
Excellent
24 Sep 2025
Gillian
Hotel in a good location with lots of eating places close by. All attractions within walking distance. Breakfast taken in cafe underneath hotel but a very strange concept and terrible cold filtered coffee. It was quite laughable as you could trade your orange juice or bread roll in for a fruit bowl which looked nothing like the photo and was not enjoyable. Despite trading in bread roll you were still given ham, cheese, butter and Jam. Don’t try and grab breakfast earlier than 7.30 even if you have an early flight as there is no flexibility.
Despite the breakfast fiasco we liked the hotel as reception staff really welcoming and kind and rooms lovely. We had a superior room on 3rd floor which was roomy, comfortable and quiet. Would recommend but breakfast needs some tweaking and filtered coffee needs upgrading.
Leisure Friends
10/10
Exceptional
23 Sep 2025
Sheila
The best part was the friendly helpful staff. They were very kind.
Leisure Self
10/10
Exceptional
20 Sep 2025
Ellen
Good location, pleasant staff & clean
Partner
10/10
Exceptional
02 Sep 2025
Lisa

Exceptional Hotel!!

From the moment we walked in the door until checkout the service was exemplary. Our room was spotless and comfortable. The breakfast in the cafe below the hotel was delicious and the perfect start to each day. The location was perfect for exploring Lisboa on foot. Highly recommend this lovely hotel.
Partner
10/10
Exceptional
01 Sep 2025
Yangchen
Conveniently located, close to everything. The staff were great and very helpful!
Leisure Self
10/10
Exceptional
29 Aug 2025
Michelle
Beautiful hotel. Easy to get to from the airport Aprox $30 euro with taxi or $15 with Uber. Very nice rooms with water and coffee provided. Shower amenities were excellent. Hairdryer and mini fridge also provided. Great location within walking to everything. City noise was not too bad. Nice air conditioning unit in hotel. Breakfast provided was excellent ❤️. Would recommend and stay again
Leisure Family_with_children
10/10
Exceptional
17 Aug 2025
Lynette
Terrific location and friendly staff
Leisure Family
10/10
Exceptional
02 Aug 2025
Ariel
The location is great along with the pricing and accommodations! With 2 great breakfast places right infront or under!
Leisure Family
10/10
Exceptional
25 Jul 2025
William
The receptionist was friendly and helpful. She spoke English. We were able to get into our room a liittle early.
The hotel is in a good location, near to interesting sites and food options, including a grocery store just a short walk away. We had a comfortable stay.
Leisure Partner
10/10
Exceptional
22 Jul 2025
Shannen
Staff were very accommodating and attentive. The room was clean, comfortable and in a great area. Very walkable! It was a great stay, and we super appreciated the complementary breakfast at Copenhagen Coffee Lab. Quiet and calm but still close to the action.
Leisure Family
10/10
Exceptional
19 Jul 2025
Denise
Hotel was small but clean and super easy to get most places in Lisbon. Front desk staff were very nice and helpful. Breakfast in the little coffee shop downstairs was tasty and more than enough to start the day.
Leisure Family
10/10
Exceptional
10 Jul 2025
Carlos
Location and people were wonderful
We enjoyed the stay
10/10
Exceptional
08 Jul 2025
Pamela
Clean and nice hotel with breakfast close to everything when you're in Lisbon.
Leisure Family
8/10
Excellent
06 Jul 2025
Hitay
The hotel is close to public transportation lines easily accessible. Nice breakfast. The room was a bit small and sime noise from the road.
Leisure Self
8/10
Excellent
01 Jul 2025
Mariela

Small Beds, Great Breakfast

Room was clean but beds were small. We opted for two twin beds but they seemed youth size. The breakfast was excellent with freshly baked pastries and excellent service. Good location on a hill. Elevators very small.
Partner
8/10
Excellent
17 Jun 2025
Mariela

Good Location Hotel

The hotel was close to many transportation, sights and convenience stores. There is a large market Pingo Doce a few minutes walk away. Many restaurants and Gelaterias. Our room was clean, a bit small for US standards but had very good AC. Amenities are adequate. Elevators are small. Breakfast was included, in the restaurant located in the basement of the hotel (street level), it was excellent quality and plentiful. Overall a very good experience. This is an older hotel, not luxury but definitely has enough to offer at a reasonable price.
Partner
10/10
Exceptional
11 Jun 2025
mia
Perfect location, clean rooms, friendly service. Front desk staff available 24/7 & super helpful & knowledgeable. They have AC and breakfast included with the stay at Copenhagen Coffee.
Leisure Self
10/10
Exceptional
30 May 2025
Laurie
Great location and very friendly and helpful staff. Great shower in the room and air conditioning (outside temp was 32C when were were visiting. Thank you!
Partner
10/10
Exceptional
28 May 2025
Bob
Near the ciry center closed dinning and other major attractions
Leisure Partner
10/10
Exceptional
25 May 2025
Arleen
The hotel staff was able to help with questions on how to best get to the areas we wanted to visit and give us personal insights on getting around. Our shower floor was very slippery and they immediately put in a grab bar and floor mat. Do not have enough nice things to say about how wonderful they made our stay.
Partner
8/10
Excellent
20 May 2025
Daniel
Great location. Parking was a nuisance though. Driving from parking lot back to hotel was very confusing- lots of one way streets.
Partner
10/10
Exceptional
01 May 2025
Gerardo
Great location, the staff was amazing, I regret not getting the staff’s names as they should get the credit they deserve. All the staff members were always courteous, helpful, and had a smile on their face. The area was close to a lot of the tourist attractions and you could always find something to do nearby.
Leisure Self
10/10
Exceptional
01 May 2025
Glenda
This place was wonderful. The staff goes above and beyond anything that I have ever seen from any hotel I have ever stayed. The place isn’t big they make up in mighty personality and kindness.
Leisure Friends
10/10
Exceptional
22 Apr 2025
Kishore
In the Alfama district very convenient to all touristy things, eateries and public transport... breakfast was very good.
Leisure Family_with_children
10/10
Exceptional
09 Apr 2025
Priscilla
Everything about this hotel was amazing. The location, the cleanliness, the breakfast, the adorable rooms and the staff! The staff went over and beyond for us just because. I would definitely recommend and book this place again!
Leisure Family
10/10
Exceptional
19 Mar 2025
Lorne
Excellent location, staff wete very helpful.
10/10
Exceptional
17 Mar 2025
Lourdes

Great location and welcoming

Great little hotel in a wonderful location. Jessica at the front desk was amazing giving us recommendations of local restaurants. She was very friendly and made our experience in Lisbon even more enjoyable.
Friends_and_family Family
10/10
Exceptional
16 Mar 2025
Larissa
Wery efficient, helpful and friendly stuff.
Leisure Self
10/10
Exceptional
08 Mar 2025
L
Adored this hotel! The staff really make this place. Huge thanks to the ladies on reception who couldn't do enough for us and to the manager at checkout who was brilliant. Great room, fantastic location, close to everywhere, including being round the corner from Bifanas do Afonso. Plus, we had one of the best breakfasts ever at the hotel. The chef and lady serving at the till were so great! Can't recommend this place enough. Five stars all round. Highly recommended.
Family
10/10
Exceptional
26 Feb 2025
Amy
The room was spacious and very clean! Bathroom amenities were great. Quiet area and close to main Lisboa attractions as well as plenty of amazing restaurants. Staff were kind and helpful as well. Great hotel, I would stay again.
Leisure Self
10/10
Exceptional
20 Feb 2025
Angel

Excellent stay, very welcoming staff

Our stay was excellent, the location was perfect, quiet but still very much walking distance to a lot of nice restaurants, shops, etc. Can't say enough good things about the staff either, as soon as we've let them know that our flight back got cancelled, Bernard, the manager, did not hesitate for one sec to help us out (he offered a late check out if need be). We ended up staying an extra night and they were very accommodating. Everything was clean everytime we came back to our room at the end of the day. Would definitely stay here again next time we find ourselves in Lisbon!
Partner
8/10
Excellent
16 Feb 2025
Gurpreet

Feedback to hotel as well Restaurant

All the front desk was so helpful. speacially the very first day of my Lisbon, Jessica the front desk receptionist welcomed me very well and provided me all the useful information. She arranged laundary me, was great help for me.
All the night evening staff and evening staff was really helpful. Its my bad i wanted to mention every single staff member name but unfortunately i forgot the name. All girls and one guy front desk all really good.
Only one thing made me disappointmnet was not having coffee machine and a small refregerator in the room. i did not know that if i choose COSY room option then i am not getting coffee machine and refrigerator. For me both are very basic necessatiies when you stay in the hotel. Regardless the price ofthe room, both these items should be in the room. I can not imagin my life without coffee. Yes they have one coffee machine on ground floor but it is not same as having coffee right away in the room when you wake up.
Restaurant- Loraine the front desk desk help at restaurant was very polite, humble and very accomodating. The only one thing i need to add the option c Vegan breakfast not enough for a person. Choices are not as of option A but at same price.
Self
10/10
Exceptional
15 Feb 2025
Ralph
minor glitch -damp towels which we reported on departure. Staff we very friendly, receptive and knowledgable
Leisure Partner
10/10
Exceptional
28 Dec 2024
Fatima
Hotel is centrally located and staff were very helpful
Leisure Partner
10/10
Exceptional
13 Dec 2024
L
I didn’t know what to expect when I booked this hotel but I was happy and very satisfied with my overall experience. The hotel’s location is very central. Outstanding hotel staff- friendly, very accommodating and helpful. My hotel room was clean with spacious bathroom, comfortable pillows and mattress.
Westlight Lisboa Madalena is highly recommended to solo travelers, couples and families alike. I truly had a pleasant stay at this hotel and will stay here again when I return to Lisbon.



Leisure Self
10/10
Exceptional
06 Dec 2024
Bryon
Amazing helpful staff, Best location for visiting old town
Partner
8/10
Excellent
27 Nov 2024
Riad
A great place to visit Lisbon for 3 to 4 days. Spacious room but unfortunately no place to get your clothes and store it while staying there. They could use an armoire. Would that the place would be excellent for longer stay
Leisure Partner
6/10
Pleasant
17 Nov 2024
Peter
very small suite. no closets one bottle of water once upon arrival curtain and toilet seat needed to be fixed location was good
Leisure Partner
10/10
Exceptional
12 Nov 2024
Bradley
The staff here are so friendly, lovely people !!! Rooms are superb too
Leisure Friends
10/10
Exceptional
09 Nov 2024
Daniela
The area is very safe and quiet (I was on a solo trip), and at the same time is it very close to all touristic spots.

Staff was very polite and friendly.

Would definitely recommend.
Leisure Self

Location & surroundings

Westlight Lisboa Madalena
Rua Das Pedras Negras, 61, Lisboa, Portugal

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Westlight Lisboa Madalena

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