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Once Upon Lisboa

Lisbon · Portugal

Rua De São Julião, 5View location

9.6/10Excellent15 Reviews
Cleanliness10.0/1010.0
Service10.0/1010.0
Comfort10.0/1010.0
Condition9.4/109.4
Amenities9.2/109.2
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Once Upon Lisboa

The total number of accomodation units is 17. This establishment was lastly renovated in 2025. Travellers can make good use of the wireless internet connection available at the public areas of the hotel. There is no 24-hour reception. Clients can make use of the airport transfer service.

Once Upon Lisboa may charge a fee for some services.

Read more about this hotelShow less

With a stay at Once Upon Lisboa in Lisbon (Lisbon City Center), you'll be steps from Lisbon Cathedral and 9 minutes by foot from Rossio Square. This hotel is 0.8 mi (1.2 km) from Avenida da Liberdade and 0.1 mi (0.2 km) from Commerce Square.

Make yourself at home in one of the 17 guestrooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and complimentary bottled water.

Featured amenities include dry cleaning/laundry services and luggage storage.

Popular amenities

Dining services
Concierge
Laundry
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Guests can access their rooms with a mobile device.
  • Special Instructions
    The front desk is open daily from 8:00 AM - midnight. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Property Registration Number 9174
  • Minimal age
    18
  • Spoken Language

    Portuguese

    English

Nearby attractions

Lisbon Cathedral 0.2 km / 0.1 mi
Commerce Square 0.2 km / 0.1 mi
Rua Augusta 0.3 km / 0.2 mi
Rua Augusta Arch 0.3 km / 0.2 mi
Lisboa Story Centre 0.3 km / 0.2 mi
Lisbon City Hall 0.5 km / 0.3 mi
Ribeira das Naus 0.5 km / 0.3 mi
Armazens do Chiado Mall 0.5 km / 0.3 mi
Figueira Square 0.6 km / 0.4 mi
Miradouro de Santa Luzia 0.6 km / 0.4 mi
Santa Justa Elevator 0.7 km / 0.4 mi
Portas do Sol Viewpoint 0.7 km / 0.4 mi
Castle of São Jorge 0.7 km / 0.4 mi
Rossio Square 0.7 km / 0.4 mi
Carmo Convent 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2025
  • Total number of rooms: 17
  • Number of floors (annexe): 5
  • Double rooms: 10
  • Suites: 1
  • Superior rooms: 6
  • hotel
  • MasterCard
  • Visa
  • Visa Electrón
  • Key Collection
  • Check-in hour
Show 15 more facilities & services
  • Check-out hour
  • Wi-fi
  • Transfer serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Luggage room
  • Café
  • Bar
  • Breakfast room
  • Continental breakfast
  • Only Adults
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin PREMIUMDouble or Twin • PREMIUM • 1 Bedroom • 24 m²DBT.PI
    Double or Twin PREMIUMPhoto unavailable5 photos

    Once Upon Lisboa

    Double or Twin PREMIUM

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Room amenities

    • Soundproof room
    • Housekeeping
    • Smoke detector
    • Plug adaptor
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • 220V power supply
    • Turndown service
    • Wi-fi
    • Bathroom: 1
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Shower: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE PREMIUMDouble or Twin • DELUXE PREMIUMDBT.DX-PI

    Photos are not available for this room type.

    Once Upon Lisboa

    Double or Twin DELUXE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIOR • 1 Bedroom • 22 m²DBT.SU
    Double or Twin SUPERIORPhoto unavailable6 photos

    Once Upon Lisboa

    Double or Twin SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Room amenities

    • 220V power supply
    • Soundproof room
    • Housekeeping
    • Smoke detector
    • Plug adaptor
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Toiletries
    • Safe
    • Turndown service
    • Wi-fi
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Individually adjustable heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI-1

    Photos are not available for this room type.

    Once Upon Lisboa

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXE • 1 Bedroom • 34 m²DBT.DX
    Double or Twin DELUXEPhoto unavailable5 photos

    Once Upon Lisboa

    Double or Twin DELUXE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Room amenities

    • Safe
    • Wi-fi
    • Turndown service
    • 220V power supply
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Plug adaptor
    • Smoke detector
    • Housekeeping
    • Soundproof room
    • Bathroom: 1
    • Bathtub: 1
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Individually adjustable heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU-1

    Photos are not available for this room type.

    Once Upon Lisboa

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin GRAND DELUXEDouble or Twin • GRAND DELUXE • 1 Bedroom • 40 m²DBT.DX-GD
    Double or Twin GRAND DELUXEPhoto unavailable7 photos

    Once Upon Lisboa

    Double or Twin GRAND DELUXE

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-GD

    Room amenities

    • Make-up mirror
    • Soundproof room
    • Housekeeping
    • Smoke detector
    • Plug adaptor
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • 220V power supply
    • Turndown service
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Once Upon Lisboa

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Once Upon Lisboa

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLASSIC DOUBLE BEDSUITE • CLASSIC DOUBLE BED • 1 Bedroom • 61 m²SUI.AS-DB
    SUITE CLASSIC DOUBLE BEDPhoto unavailable6 photos

    Once Upon Lisboa

    SUITE CLASSIC DOUBLE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    61 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.AS-DB

    Room amenities

    • Tea and coffee making facilities
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Plug adaptor
    • Smoke detector
    • Housekeeping
    • Soundproof room
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Fridge
    • Cooker
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Living room: 1
    • Wi-fi
    • 220V power supply
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Once Upon Lisboa

9.6
Excellent
15 Reviews
Cleanliness
10.0 /10
Service
10.0 /10
Comfort
10.0 /10
Condition
9.4 /10
Amenities
9.2 /10
5 reviews shown
10/10
Exceptional
03 May 2026
Scott
It was a wonderful place to stay in Lisboa; easy walk to the river and central location. The staff was amazing - helpful, kind, always available. The towels were new, the toiletries lovely. We would absolutely stay here again
Partner
10/10
Exceptional
25 Apr 2026
Paige
Spacious rooms and helpful staff! Generous breakfast and cute wine bar above the lobby. Convenient location close to waterfront, Alfama, and Baixa neighborhoods.
Partner
10/10
Exceptional
02 Jan 2026
Joel
Room was spacious and clean. Staff were friendly and helpful. Breakfast was included and was delicious. We were there on new year's eve and the staff gave us a bottle of champagne to celebrate
Partner
8/10
Excellent
09 Oct 2025
Jill

Nice Hotel

Very clean hotel. Excellent staff and great location. Elevator inoperable!
Partner
10/10
Exceptional
02 Oct 2025
Stephen
Great staff, very helpful. This property is exactly where you want to be om the Alfama.
Great value. Great hotel, everything brand new. They are building a breakfast/bakery on site.
Leisure Family

Location & surroundings

Once Upon Lisboa
Rua De São Julião, 5, Lisboa, Portugal

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Once Upon Lisboa

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