Name: Meraprime Gold Design Hotel
Address: AUREA, 52, Lisboa, 1100-063, PT

10/10

Exceptional

26 Jul 2026

Milagros

I just can say wao!!! Excellent location, amazing staff, and service.

10/10

Exceptional

25 Jul 2026

Daniela

Great location! The room was clean and the staff was really nice.

4/10

Poor

21 Jul 2026

Jose

Was told there was laundry service, so I gathered up my clothes in the bag to bring to the lobby just to be told that there was no laundry service. My room smelled like a cat has been living in it. The air-conditioning is controlled by the hotel so you have no control of the A/C. You can request for the AC to turn on, but if it gets too cold, the air-conditioning turns off and doesn’t turn back on again until you request for it to turn back on. There was also some in fighting with the staff members when I requested the staff to check my room because I was looking for the do not disturb sign. Supposedly nobody wanted to help me find it. The receptionist end up helping me but had a feeling she wasn’t supposed to leave her post which might’ve been the cause of the tension between the staff. Not sure if that was truly the reason though.
The only good thing is the location of the hotel. Otherwise, not a really good hotel experience.
Would not go back

Self

10/10

Exceptional

21 Jul 2026

Lisa

Really great location would be what stood out the most. Close to public transportation as well as sites if you’re just walking around. Room was comfortable.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Renee

Hotel is centrally located and provided the ability to check out the different sections of downtown Lisbon comfortably (while also being into drop off shopping bags and to rest during the day). Friendly and helpful staff (explaining attractions, giving directions, storing baggage, refilling water even in the early mornings).

Being a few blocks away from the main square, you will likely hear some noise in the evenings but this is likely inevitable given the location. I was still able to sleep, even as a light sleeper!

10/10

Exceptional

14 Jul 2026

Elizabeth

The staff were helpful, rooms were comfortable and clean and the breakfast was delicious! The location was good and within walking distance of many restaurants. Our stay in Lisbon was a great experience .

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

ANGELITA

Awesome

Family

10/10

Exceptional

11 Jul 2026

ANGELITA

Awesome AC And location

Family

10/10

Exceptional

11 Jul 2026

ERICA

Strong AC and best location!

Family

10/10

Exceptional

10 Jul 2026

Amelia

Strongest AC even in the dead of a heat wave. Best location ever! Highly recommend

Family

4/10

Poor

06 Jul 2026

John-Paul

We had a negative experience at this establishment. When we first entered our room, all we could smell was a foul odour, resembling stinky feet. When we brought it to the attention of management, they said house keeping would come - they never did.

Then, the ceiling in the bathroom started leaking all the way along from one corner to the other, water dripping and pooling on the floor. Housekeeping came this time, but there was damage to the ceiling and it was a bit of an eyesore. Also stressful that it would happen again and it would drip in our belongings.

Next, we heard a knock at the door and men who only spoke Portuguese tried to enter our room, with no prior notice from management. We did not allow them to enter. 5 minutes later, the manager arrived and explained they had to do work in our room. It was unsettling to think these people would have been coming into our room unaccompanied by hotel staff if we happened to be away from our room that afternoon.

The carpet was also very dirty with numerous stains and stuck on dirt.

The mini-fridge had mold in it when we arrived, and was not working. They didn’t fix the mini fridge and remove the mild, thankfully.

Management was not helpful throughout the process and never offered a room switch or any compensation whatsoever.

The staff was nice, but clear the management/ownership do not care.

We would not stay here again in the future.

Partner

10/10

Exceptional

05 Jul 2026

Sanaa

Customers service were great and Breakfast was great. Room very very clean . Great Location and the hotel Staff were amazing with excellent service very helpful

Friends

10/10

Exceptional

30 Jun 2026

Arturo

Excellent location near Plaza de Comercio, good restaurants and great stores nearbt

Family

6/10

Pleasant

29 Jun 2026

Lydia

Clarissa checked us in and was absolutely fantastic! English was very good.
The property is in the middle of a lot of street activity and was noisy but everything a tourist could want was within easy walking distance.
The property needs updating. The air conditioning was shut down at about 10pm, turning the small room into a sauna. I called the front desk from my US cell phone because there was no answer from the room phone. The night clerk was argumentative and said it was something I did when all I needed was the AC back on. Then she indicated she would turn it on from the front desk and hung up on me. She did turn it back on. The room smelled musty and as a result my entire suitcase of clothes smells musty but overall our stay was as expected in such a busy part of Lisbon.

Friends

10/10

Exceptional

28 Jun 2026

Don

Fantastic!!! Friendly, clean, great location, staff was great! Loved this place!

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Chen

Great location, nice room and helpful staff. 1st floor was a bit noisy from the street and the room would shake a bit everytime the tram flys by but otherwise ok.

10/10

Exceptional

26 Jun 2026

Don

Great downtown location, easily walkable to most thing in the area. Staff was super helpful and friendly. Dining option on site. Room was clean and spacious. Great stay

Partner

4/10

Poor

25 Jun 2026

Yashar

I was disappointed with my stay at this hotel. The bathroom drain had a very unpleasant smell throughout the entire day, which made the room uncomfortable.
The breakfast selection was very limited, and many items were not refilled once they ran out. Guests arriving later had very few options left.
Additionally, during our three-night stay, housekeeping cleaned our room only once.
Overall, the hotel did not meet our expectations in terms of cleanliness, maintenance, and service.

Family_with_children

10/10

Exceptional

03 Jun 2026

david

Amazing hotel and would recommend it highly. Very clean, well maintained, the staff are super friendly and very accommodating. Very quiet and the beds and pillows are very comfortable. Rooms are small but roomy enough! Easy access to shopping and the many outdoor restaurants. Easy access to the port if your are catching a cruise.
Give this hotel 10/10!!!

Partner

10/10

Exceptional

02 Jun 2026

Kevin

Perfect location for sightseeing. Close to restaurants and shops.

Partner

10/10

Exceptional

20 May 2026

Tera

Stayed at the Meira Prime Gold Hotel during my time in Lisbon and had a great experience. The staff were incredibly friendly, welcoming, and always helpful whenever I needed anything. The location is also excellent, with easy access to so many of the main attractions, restaurants, and transit. It made exploring the city really convenient. Comfortable stay overall and I would definitely recommend it to anyone visiting Lisbon.

Self

10/10

Exceptional

14 May 2026

Brenda

Breakfasts are pricey for same menu everyday that i felt should discount for people who stayed at the hotel!

I like amenities around the blocks so many nice places to visit and eat.

Staying here for a week was convenient for me!

10/10

Exceptional

12 May 2026

Marinella

Great location and great amenities! Super clean hotel and the shower was wonderful. The staff was very friendly and helpful with all our needs and questions. I would stay here again!

Partner

10/10

Exceptional

10 May 2026

mohammad hasan

Great staff and clean

10/10

Exceptional

10 May 2026

Hemla

Very good location. Friendly staff. We had a lovely stay at this Hotel. Would definitely recommend it.

Friends

10/10

Exceptional

10 May 2026

Nancy

Nice hotel located perfectly for exploring the tourist areas of Lisbon. Rooms are small but nice, beds are comfortable. The staff at the front desk was exceptionally helpful with planning trips and general advise about Lisbon.

Family

10/10

Exceptional

09 May 2026

Karen

Excellent location. Within walking distance of many sights, restaurants, cafes and the water-front.

2/10

Poor

06 May 2026

Yalini

We stayed for 3 nights and 4 days, and unfortunately had a very disappointing experience. The room was clean on arrival, but extremely small - just two single beds pushed together with barely any space, making it very cramped. While the location is good, that’s where the positives end. Housekeeping and customer service were poor. On two separate days, our room wasn’t cleaned at all. When we requested fresh towels, it took 3 hours and multiple calls. Staff at reception were rude, dismissive, and unhelpful - one even said the issue “wasn’t her problem.” Eventually, the room was cleaned in just 15 minutes, which made the earlier delays even more frustrating. We also felt uncomfortable around one staff member due to inappropriate behaviour towards 2 women.
Overall, the lack of basic service, poor communication, and rude staff overshadowed the good location. We are very dissatisfied and would not recommend staying here.

Friends

10/10

Exceptional

28 Apr 2026

Garrett

Really nice hotel in a great location for an excellent price.

Self

10/10

Exceptional

25 Apr 2026

Darrell

I recently spent four nights at Miragaia Riverside Suites and had a thoroughly enjoyable stay with no complaints. The room was clean, spacious, and offered a great view of the river, along with a well-appointed bathroom and an excellent shower. Marta, the manager, was especially kind and helpful throughout my visit. I would absolutely consider staying here again.

Self

10/10

Exceptional

18 Apr 2026

Michele

Clean and comfortable room. Staff very friendly and helpful. Beds comfy plus enough pillows. Great location. Can walk to many shops and restaurants. Did not try the breakfast so cant comment.

Partner

6/10

Pleasant

16 Apr 2026

Phillip

The hotel is perfectly located, staff were friendly. The only issue was the sewage smell in the bathroom which spread around the room and seemed to be an issue on 1sr floor

10/10

Exceptional

15 Apr 2026

Jaye

The staff was excellent especially Lara who helped us wonderfully, great location .

Friends

10/10

Exceptional

13 Apr 2026

Sharon

Excellent in every way. The staff was amazing and took great care of everything we needed. Rooms were quiet, beds comfortable. Would definitely recommend this hotel.

Partner

10/10

Exceptional

11 Apr 2026

Atoussa

Excellent breakfast buffet.
Friendly and helpful staff

Family_with_children

10/10

Exceptional

03 Apr 2026

Rebecca

Great location, very convenient to explore the city.
Staff are very friendly and helpful

Self

6/10

Pleasant

26 Mar 2026

Michelle

It had a great location. Right next to restaurants, shops, tourist areas. The condition of hotel was just okay. We had 2 rooms, the rug in both rooms was very stained. The bathroom in one room smelled stale, so much do that the whole entire room stank. The shower had so little pressure that water only came out of the bottom half of the nozzle. In the other room, the bathroom ceiling was leaking, which we did tell front desk-they seemed unphased. I booked because of the 5 star reviews, however I dont think Id book it again.

Friends

10/10

Exceptional

22 Mar 2026

Jennifer

The staff was very friendliness

6/10

Pleasant

21 Mar 2026

Layne

The room smelt like mold after a day of raining, rust on multiple open air spaces, carpet ripped up and room and stabbed my foot on exposed nail, limited food options, broken elevator during the stay, and that's just some of the problems I experienced. Lena at the front desk was the highlight of the stay.

Self

10/10

Exceptional

12 Mar 2026

Jocelene

I can't say enough about this hotel. My wife, daughter and I spent our last night in Portugal here before heading home the next morning. The location was great, just a short walk from the Arch of Rua Augusta. The staff were helpful, professional and friendly. Our room had a nice ambiance and was very clean. When we checked in we were given a coupon good for a 20% discount at the restaurant. Our dinner at the restaurant was a really big surprise. The food was excellent (two entrees, one chicken, one beef with fries, two bowls of wonderful soup, three bottled drinks and three desserts) and the service was excellent. The total, after the discount was $35.10 USD! When I booked the hotel I payed for the optional breakfast, not realizing that we would not have time to eat before leaving for the airport. (They don't start serving breakfast until 0730). While eating our dinner I mentioned this fact to our waiter. He volunteered that they could prepare a breakfast to-go that we could pick up in the morning. We grabbed our breakfast (two large bags) as we left for the airport. We were pleasantly surprised when we looked inside. There was 3 bottles of juice, rolls, sliced ham and two kinds of cheese, croissants, pastries, 3 cups of yogurt, silverware and napkins! Wow! Overall, we had an excellent experience and would definitely choose this hotel again.

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Drew

This was the perfect hotel for a week long stay in the heart of Lisbon. The staff were very helpful and friendly. The room was spotless and housekeeping did a really good job every day. The location is excellent if you want to be in Chaido, near all the sites but also for transit and train if you're doing some day trips to Sintra or Cascais. When we go back to Lisbon (and we will because it's awesome) I would stay here again.

8/10

Excellent

21 Feb 2026

Olga

Hotel is centrally located, lots of cafes and restaurants near by. Short distance to public transportation. Rooms are clean, staff provided great service.
There is not a restaurant on site. They serve lunch and dinner but options are limited. They do not offer wine either just beer and sodas.
Overall a good place, I would stay there again.

Family

10/10

Exceptional

17 Feb 2026

Kristin

Best front desk staff I’ve ever encountered. These young ladies were welcoming and super helpful.

10/10

Exceptional

25 Jan 2026

Janice

Customer service and housekeeping was great. The room was always clean whenever we come back from our sightseeing that day. They attended to our needs promptly. Great job.

Leisure Partner

10/10

Exceptional

20 Jan 2026

Nitin

Very conveniently located, lots of eating options in the area
Clean and nice rooms, friendly staff

Leisure Self

10/10

Exceptional

12 Jan 2026

Ayman

Friendly and helpful staff
Clean room
I liked the breakfast idea of ordering from a checklist
Thank you for an enjoyable stay.

Leisure Self

10/10

Exceptional

07 Jan 2026

Marco

Great location!
Wonderful staff

Leisure Family_with_children

8/10

Excellent

31 Dec 2025

Sandeep

Very good.

8/10

Excellent

16 Dec 2025

Paula Ma Lourdes

Service stood out a lot. Excellent service when checking-in. Was provided orange juice and biscuits. Then suitcases were personally brought to room. Even took the time to explain how things work in the room like the AC, the safe. Did appreciate that they refilled the espresso machine with pods. No kettle or tea bags.
Room was too small for my liking. Not a big fan of the carpet and the size of the room. TV was too high; no way to watch but laying down on the bed.

Leisure

10/10

Exceptional

16 Dec 2025

Shelby

Beautiful hotel. Staff were very friendly and helpful. Great walkable location.

Leisure Friends

10/10

Exceptional

20 Nov 2025

Cheuk Yin Jason

Comfortable, clean and tidy room. Have a decent stay.

Leisure Family

10/10

Exceptional

16 Nov 2025

Reyna

All staff are welcoming and helpful, especially Marta and Ricardo. I stayed here 2 different times and both stays were wonderful. Breakfast has a large selection of options to pick from. Location is perfect and easy to walk around. Nice extra touch like a nice written note welcoming me back the 2nd time.. i am looking forward to returning to the nice room, comfy bed and friendly staff.

Leisure Partner

10/10

Exceptional

16 Nov 2025

Anne

Great location very close to main attractions. The room was clean and had all the amenities needed.

10/10

Exceptional

08 Nov 2025

Gloria

An absolute gem in all ways.

Leisure Family

8/10

Excellent

02 Nov 2025

Lenore

Customer service was excellent

10/10

Exceptional

29 Oct 2025

Jenny Perez

Excellent location and outstanding service! All the staff were incredibly kind and helpful throughout my stay. I would definitely recommend this place to anyone looking for a great experience.

Leisure Partner

10/10

Exceptional

27 Oct 2025

Reyna

Super central location and walkable to main attractions and staff at hotel were very kind arranged transportation for us. Super helpful. Would definitely stay here again

Leisure Partner

10/10

Exceptional

26 Oct 2025

Stephen

Great location, near the centre and close to metro. Nice friendly staff and rooms were comfortable. Only real complaint is the curtains aren’t big enough so don’t fully block the sun which is a slight privacy issue. But overall comfortable, clean hotel, nice staff and centrally located. Ideal for a weekend break or longer stay.

Self

8/10

Excellent

21 Oct 2025

Wendy

This was a very nice place to stay in the lower part of the city and was very walkable.

Leisure Partner

10/10

Exceptional

20 Oct 2025

Justin Everton

Great location

10/10

Exceptional

18 Oct 2025

Yeh Tsong

Excellent location

Leisure Family

10/10

Exceptional

16 Oct 2025

Mir

Did not have breakfasts

Leisure Friends

10/10

Exceptional

14 Oct 2025

Julio

Estuve un dia me fui muy temprano y no desayune

Leisure

6/10

Pleasant

11 Oct 2025

Mark

The location was good as it was convenient to transit and attractions. On the negative side, our shower did not work for 2 days which was frustrating and not acceptable.

Leisure Partner

10/10

Exceptional

02 Oct 2025

Harald

close to several pedestrian areas with many dining options. room was smallish, but very nice. breakfast was offered too late to fit into our tour schedule.

Leisure Partner

6/10

Pleasant

01 Oct 2025

Chris

Walking distance to main tourist area. Breakfast had good mix options of hot and cold food, fruits and daily baked cake.

Leisure

10/10

Exceptional

29 Sep 2025

Mark

Very nice place I will come again!

10/10

Exceptional

28 Sep 2025

Alexia

Amazing hotel. 10/10 recommend.
It is small, but I’m used to that. Open window was cool. Bathroom was very clean and modern. Coffee machine was awesome and of course the fridge is a bonus. Great location walking to everything. I cannnot recommend this place enough!! I would stay here every time .

Leisure Friends

10/10

Exceptional

28 Sep 2025

Christopher David

Staff all welcoming and any small issues were resolved quickly.

Leisure Partner

10/10

Exceptional

25 Sep 2025

Jenny

The location is excellent, very clean and quiet, with easy access to restaurants, shopping and some of Lisbon's attractions. It is also very convenient for transportation. The staff are also very warm and attentive.

Leisure Partner

10/10

Exceptional

25 Sep 2025

Jenny

The location is excellent, very clean and quiet, with easy access to restaurants, shopping and some of Lisbon's attractions. It is also very convenient for transportation, such as the 28 tram. The staff are also very warm and attentive.

Leisure Partner

8/10

Excellent

25 Sep 2025

Christopher

This hotel has easy access to restaurants, shopping and some of sites to see in Lisbon.
The hotel staff did a great job of keeping it clean but I did notice some things were permanently dirty like the carpets and the shower.

Leisure Friends

10/10

Exceptional

24 Sep 2025

Lindsay

Comfortable mattress, in room safe, very clean, and quiet. Breakfast was good. Room is small, but similar to what you find in the area.

Leisure Self

10/10

Exceptional

19 Sep 2025

Barb

Great location and staff. We found it warm in the room at night, as they seemed to turn off the air conditioning

Leisure Friends

10/10

Exceptional

14 Sep 2025

edwin

Good

Leisure Partner

10/10

Exceptional

09 Sep 2025

Aquilino

Great location, not as crazy busy compared to other hotels in the area. Best part is its easy access to tram 28, and the very accommodating staff. Breakfast was great.

Leisure Family_with_children

10/10

Exceptional

27 Aug 2025

Lisa Telkamp

Excellent location. Breakfast was good. Room was clean. Staff was friendly. Id definitely stsy here again.

Leisure Friends

10/10

Exceptional

22 Aug 2025

Paul

Good location, staff was excellent.

Leisure Partner

10/10

Exceptional

22 Aug 2025

Zini

Great location, great hotel

Leisure Friends

10/10

Exceptional

12 Aug 2025

Paul

Great location close to all the shops and restaurants, helpful staff and clean rooms so all good.. thank you

Leisure Partner

10/10

Exceptional

28 Jul 2025

Martha

Conveint location

Leisure Partner

10/10

Exceptional

25 Jul 2025

Teresa

Excellent location. Friendly staff. Room was spacious, clean and very comfortable. Would highly recommend.

10/10

Exceptional

20 Jul 2025

?????

it was very nice!

Leisure Family

10/10

Exceptional

17 Jul 2025

Idalia

We stayed just one night between flights, but the experience exceeded our expectations. The service was exceptional—personalized and attentive. Staff were all very friendly and welcoming. The hotel had everything we needed, even small essentials like a toothbrush. We’d love to come back and stay longer to truly enjoy Lisbon. Highly recommended!

Leisure Family_with_children

10/10

Exceptional

17 Jul 2025

Jessica

Great hotel, clean rooms. The staff were great

Leisure Family_with_children

8/10

Excellent

29 Jun 2025

Verified traveler

Cozy Space

Great space and location. Highly recommended and will definitely stay there again.

Self

2/10

Poor

18 Jun 2025

ANDREW

Not recommended due to issues with safes & dirty carpets. However, the location is convenient and staff do try their best with limited to no support from management.

Leisure Partner

10/10

Exceptional

18 Jun 2025

Grant

Excellent location and amenities for the price.

Leisure Partner

10/10

Exceptional

11 Jun 2025

Mark

From the bag drop off to the boutique room experience, this hotel is one of Lisbons best kept secrets!
Incredible breakfast as well!!

Business_and_leisure Self

10/10

Exceptional

02 Jun 2025

Cristina

Great hotel in Lisbon touristic area

The hotel is a short walk from the subway/metro station, and super close to the Commerce Plaza and the streetcar 28 station. Very clean, modern and elegant, great service and great breakfast. I definitely want to return to this hotel.

Friends_and_family Friends

10/10

Exceptional

24 May 2025

Paul

Wedding Anniversary Trip

All the staff very friendly and helpful. On our return to the room (day of our wedding anniversary) they had decorated the bed (see attached) and a few other items. Food was good. This place is ideally placed for the City.

Partner

10/10

Exceptional

22 May 2025

Juan

Close to Restaurants area

Leisure Family

8/10

Excellent

19 May 2025

Marcos

Room is dated but what you pay for is the location

While the room design is dated, the bathroom has undergone renovation with modern fixtures.

A massive post (one of many that support the entire building) straddles the room and makes it look smaller and crammed. The carpets are old and need replacement.

There’s an old 40” Samsung TV (1080P only) with plenty of channels, but we’re still puzzled why it needs to be inside a wooden frame. WiFi is moderately fast and adequate for streaming apps. Bring your AC wall adapters for Europe (round, two-prong).

The shower stall comes with newer sliding doors- it doesn’t leak. The water flow is strong for both hot & cold, for those refreshing showers after a long day of walking in the Old City of Lisbon.

We stayed on the 3rd floor (#301), which offers corner street views. But, don’t get too excited as you’ll see only pedestrians and the adjacent buildings.

The room is spec’d for tall individuals as the coat hangers, cabinet shelves & windows are convenient for taller people. Shorter people will have to use the chair to stow their clothing & other belongings on the antiquated style shelving.

The room has a safe, a small fridge, and a Nespresso-style coffee maker.

The mattress is firm, all linens are clean, but the pillows are not plush (quickly flatten).

The hotel offers breakfast for a daily fee of 15 Euros per person. We’re so glad we didn’t bundle that when we made our reservation, because the Old Lisbon area has too many restaurants, bars, and smaller snack shops.

Partner

6/10

Pleasant

17 May 2025

Marshall

The property is in a great location....but rooms are rather dated....worn/stained carpet. We had a leak about our bathroom...and you can see mould

Leisure Partner

8/10

Excellent

15 May 2025

Sarah

Overall service is very good. The front desk even updated our stay to a suite. The only issue I have is that we were placed on the first floor which was quite noisy from outside especially the tram passing through on the street right outside the hotel

Leisure Partner

10/10

Exceptional

14 May 2025

Brian

Hotel was clean. Staff were amazing. Great location.

Leisure Family

10/10

Exceptional

12 May 2025

Ciara

Great stay

Great stay in a perfect location. Around a 5-7 minute walk to the train station. Close to many restaurants and the main square. Small rooms but normal for european standards

Friends_and_family Friends

10/10

Exceptional

10 May 2025

Nancy

The staff was very knowledgeable and very helpful.

Leisure Friends

10/10

Exceptional

03 May 2025

Michael

The staff is great. The location is excellent for exploring the area around the central Plaza of Commerce.