Name: Dear Lisbon Palace Chiado
Address: Rua Ivens, 35, Lisboa, 1200-226, PT

10/10

Exceptional

29 Jul 2026

smadar

The hotel is very pretty and perfect location. The building is very old with all the breathtaking architecture, but maintained well. Breakfast is served to the room and it was a nice experience. The only problem is that there’s no elevator and you have 43 stairs to take in order to get to the rooms floor. That’s a lot of stairs to climb up after you already climbed the city. Just keep that in mind! They do help with the luggage but if you leave after hours - it’s on you to carry the luggage.

10/10

Exceptional

27 Jul 2026

Izabella jo

my daughter had the best time and enjoy the breakfast in open balcony window,! beautiful spot. Well kept very clean and accommodating staff.!!

10/10

Exceptional

22 Jul 2026

Cheryl

The staff was very helpful. The rooms are large with high ceilings. Breakfast is served in your room and is lovely. The bed is large and very comfortable. Overall a great stay!

10/10

Exceptional

06 Jun 2026

Yana

Ideal location, spacious and beautiful rooms with a view! Breakfast in room was delicious and plenty. Highly recommend!!!

Partner

10/10

Exceptional

04 Jun 2026

Paul

Amazing room and the staff were so helpful. Breakfast in the room was great!!

Partner

10/10

Exceptional

27 May 2026

Nancy

I chose Dear Lisbon based on the reviews. I was pleasantly surprised with how spacious the room is. My friend and I couldn’t hear each other. 😂 It’s clean too.

And don’t get me started with breakfast served to the room in a cart. Yummy and so much to choose from!

The staff is super friendly and helpful.

The only downside is no elevator. Still highly recommend! It will help you with all the hills and steps wandering around Lisbon. 😁

10/10

Exceptional

22 May 2026

Sally

Our stay at the Palace Chiado was more like being a guest in a friend’s home than a hotel stay. All the staff is friendly and helpful and truly wants to make your stay the best it can be. There is a fantastic breakfast provided to each suite with lots of variety. We also had welcome pastries and snacks brought to our room in the afternoon. The rooms are more like mini apartments with large windows that overlook the city and river. We opened the windows in the afternoon to enjoy the breeze

Partner

10/10

Exceptional

07 May 2026

Raquel

The palace is lovely with its original charm. It should be noted that breakfast cannot be served prior to 8am so those travelling early will be aware if this as many im have missed out as I have. Also it should be noted early check out prior to 8am means no assistance with luggage down several flight of stairs. I am fortunate to of been able to manage on my own.

Self

10/10

Exceptional

05 May 2026

Zoe

Obsessed with this property! From the second we walked in, the service from staff was amazing. Our room was beautiful and huge. Breakfast served to the room in the morning was such a sweet touch. We will definitely book again if returning to Lisbon!

6/10

Pleasant

30 Apr 2026

Olivia

Not sure why the other reviews say the breakfast is so great, it’s pretty underwhelming. No amenities (no conditioner or lotion), and the whole room is carpeted, even in the bathroom sink area which seems unsanitary… Bed was comfortable but overall fine, definitely not 4 star hotel.

Partner

10/10

Exceptional

25 Apr 2026

Eileen

The breakfast was delivered to our room each morning, earliest time 8:30am. It was delicious and included egg, bacon, potatoes, yogurt, fruit , and selection on rolls and breads, pastry, cheese and ham, orange juice and coffee!
The staff was more than helpful. They were professional and very friendly.
Our only complaint was for our street facing room it was noisy at night. There were earplugs provided along with slippers and a robe.
Would defiantly recommend!

Partner

10/10

Exceptional

24 Apr 2026

Tatyana

Excellent location, charming hotel, very spacious room(#3) with character. Staff are friendly and attentive. Staying there adding to Lisbon experience. Highly recommend.

10/10

Exceptional

20 Apr 2026

Leandro

Go to Dear Lisbon if you want to be treated like royalty. The room was very spacious and the staff were so helpful and accommodating from beginning to end. The breakfast in the room every morning was amazing. I recommend this hotel to anyone looking to visit Lisbon.

Family

10/10

Exceptional

13 Apr 2026

Mark Paul

Excellent location. Large room, very comfortable. Friendly staff and great breakfast.

Family_with_children

10/10

Exceptional

24 Mar 2026

Kimberly

The location was excellent. The room was beautiful except for climbing stairs. The breakfast was delicious and hearty.

10/10

Exceptional

24 Mar 2026

Pei Shee

The location is perfect. The staff are very friendly and helpful. We truly enjoyed the scrumptious breakfast, slept well on the comfortable bed. There was noise from the street and from the plumbing as mentioned in other reviews, but we were not bothered. The shower/toilet room has no door, so it is ok for my sister and I with the shutter doors closed between the bedroom and the small lounge. The only problem is the TV not having English channels.

Family

10/10

Exceptional

22 Mar 2026

Patrick

Best experience I have ever had at a hotel. Amazing room, very welcoming and kind staff. Beautiful location right in the center of the city. I will recommend this hotel to every friend that I have who travels to Lisbon in the future. Amazing experience and my fiancee and I couldn’t be happier!!

Partner

6/10

Pleasant

18 Feb 2026

Abeda

The hotel room was good and comfortable, and overall the stay was pleasant. However, the breakfast was very disappointing. There was not much choice available, and when we booked, it was not mentioned that the breakfast would be so limited. It was served in the room, but the portion sizes were extremely small — one slice of toast between two people, one tea bag, and one bottle of water shared between two guests. If you asked for anything extra, they charged additional fees. This did not feel like good value and was quite disappointing.

10/10

Exceptional

25 Dec 2025

Shelley

Gorgeous room, stunningly fabulous view, friendly staff, delightful little breakfast cart delivered to our room each morning with so much beautifully prepared food…what’s not to love? This place was perfection for us. Book it. You won’t be sorry.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Michael

We had a very enjoyable stay. The staff was very nice and the location was great. We really enjoyed breakfast in the room each morning.

10/10

Exceptional

26 Nov 2025

William

Everything about the property was excellent. We really enjoyed the staff and their helpfulness, they went out of their way to make our stay special. We highly recommend the property and would visit them again if ever in the area. Our room is extremely large with huge sitting area. The bathroom was a bit small relative to the room size but nothing to complain about. The breakfast was phenomenal and delivered promptly each morning. The rooms are 3 flights up without a lift, but the staff handled out luggage. So it's not a problem unless you have mobility problems.

Leisure Partner

10/10

Exceptional

23 Nov 2025

Angela

The staff, especially Miguel, was very attentive. The hotel was beautiful, clean and quaint. The breakfast was amazing and the location was perfect.

Partner

10/10

Exceptional

10 Nov 2025

Natsuko

Breakfast was so delicious!

Partner

10/10

Exceptional

06 Nov 2025

John

Everything was exceptional. The room and bathroom were very clean. Breakfast was delivered to our room every morning. We were able to open the windows for fresh air. A special thanks to Miguel, Sakib and Januka who made our stay perfect. We highly recommend the Palace Chiado and we will definitely return.

Leisure Partner

10/10

Exceptional

06 Nov 2025

Heather

I had a great one night stay at the Dear Lisbon - Palace Chiado Suites. This is not a hotel to book if you have trouble with stairs, but they do everything possible to make it as easy as possible, including moving your luggage for you promptly. Super friendly staff, unique accommodation and great breakfast delivered to your room. I would highly recommend!

Self

10/10

Exceptional

23 Oct 2025

lise

The staff and service were excellent!

6/10

Pleasant

03 Oct 2025

Christina

Wonderful location for restaurants, shopping and walking to various must see area. Also close to metro and train.
However our room (deluxe suite), thuogh generous in size need at a minimum a coat of paint - wall and doors were chipped and dirty. Our room doors did not seal properly so hallway light was constant all night long. Windows and shutters appear to be original and do not filter out any noise. We could hear people talking late at night, and then there were was garbage pick up 2x in 4 nights, in the middle of the night. There is also a private club in the same building tht holds events - we could hear these as well and were told nothing coukd be done. Understandably this is a older building, but these are things that could be fixed to sone degree.
Our room was to have a 'city view' - our view was the building (windows) across the narrow street - which also forced us to lose the shutters for privacy.

Leisure Partner

10/10

Exceptional

10 Sep 2025

James

Fantastic property, excellent staff who couldnt have been more attentive and friendly. Large room with a fantastic view of the beautiful city and coast.

Partner

10/10

Exceptional

06 Sep 2025

Gordana

We had room 2, which was oversized and absolutely beautiful with a king bed but unfortunately the second day the air conditioner became faulty and we were moved to room 8. This was also a lovely room but it was half the size and had a queen bed, it did however have an incredible view of the city. The staff were lovely and it was in a great location.

Leisure Partner

10/10

Exceptional

13 Aug 2025

Mirijana

Great view of Lisbon, spacious room, nice breakfast delivered to room, helpful staff

10/10

Exceptional

02 Aug 2025

Ronald

Fantastic hotel with great staff. Wonderful breakfast in room. Perfect location. A must stay!

Leisure

10/10

Exceptional

09 Jul 2025

Julissa

Amazing hotel

If you value privacy, this hotel is perfect.

Friends_and_family Family

10/10

Exceptional

07 Jul 2025

Joe

We enjoyed the ocean views, great breakfasts, and stellar customer service!

Leisure Family

10/10

Exceptional

12 Jun 2025

Theodore

Quality hotel with fantastic staff. Elegant building. Excellent location.

Leisure Family

10/10

Exceptional

17 May 2025

Grace

EASILY the best stay on our Europe Trip Honeymoon! I am sad I can’t give it more than 5 stars!!!

This hotel is the most accommodating that we have gone to on our honeymoon (4 countries visited) & it was so affordable! The cost of in suite snacks/drinks, transportation etc through the hotel was so helpful and affordable. Plus the staff were so nice and really made it feel like a special experience.

The only downsides was that the street can be loud, but that is just because we were in the heart of Lisbon and that came with the location so it did not bother us at all. Never rlly heard our neighbors (in the building) so it was quiet inside.

The atmosphere in the building and the room felt very historical which gave it a unique edge over other places we looked at staying, but it is even more beautiful in person. Huge room & bathroom & the WINDOWS!!! Huge with a cool view of the street.

Ok. Now let’s talk breakfast: made us feel like Kings. Idk if for other people getting breakfast brought to your room is nbd, but for US this was royalty status behavior. Food was so good and they brought it us on a cart and it felt like a movie!!! Plus they changed it up everyday so we weren’t just eating the same thing all the time.

Ultimately, this is one place you HAVE to stay at in Lisbon. Dear Lisbon made our trip to Portugal 💯/10 and I will be telling everyone about this experience forever (bc it’s our honeymoon ofc!!).

Leisure Partner

8/10

Excellent

07 May 2025

Oscar Norberto

The hotel is an old palace (2nd floor only). Very accommodating staff. brought breakfast the night before when we had Ealy tours. They keep our bags from early in the morning to after returning from a tour (late afternoon).
Location is in the Old Town and walkable to most of the sites in Lisbon.

Leisure Partner

10/10

Exceptional

07 May 2025

Alexis John

The property was beautiful even though there was no elevator due to it being in a historic building! View was splendid and breakfast was superb!

Business_and_leisure Self

10/10

Exceptional

18 Apr 2025

thomas

Friendly and helpful staff. Very clean facilities. Daily breakfast was outstanding. Room had beautiful views of city and river. Convenient location to many attractions and restaurants. Would highly recommend.

Leisure Partner

8/10

Excellent

15 Apr 2025

Mokhless

We enjoyed two separate stays at this wonderful hotel.
It is part of a refurbished palace, so be prepared to climb some stairs to get to the spacious and well appointed rooms.The staff is attentive and courteous, the location is great, and their in-room breakfast formula is a winner!

Business_and_leisure Partner

10/10

Exceptional

11 Apr 2025

Mokhless

This is the perfect place to discover Lisbon! Great rooms appointed in a tasteful historic and modern style. It offers walkable access to all of historic Lisbon sites. The hotel’s delightful in-room breakfast formula is a winner. The welcoming and knowledgeable personnel makes staying at the hotel a most enjoyable experience.

Business_and_leisure Partner

6/10

Pleasant

12 Mar 2025

Manuela

We loved the location. We did request a ride from the airport and notified them that there were 4 people. We were picked up by a small car that barely accomodated our luggage. They had a difficult time working with the fact that there were 2 different rooms booked and neither couple were planning on having breakfast together. Also we were given the key to a room that had the wrong name on the welcome letter. The room was truly beautiful with high ceilings and beautiful comfortable bed. The baseboards needed a coat of paint and the carpet although very clean really needed an update. The worse part of the stay was the fact that whenever you used water in the bathroom the pipes would vibrate very loudly. You could not use the toilet at night for fear of waking up your partner.

Leisure Partner

8/10

Excellent

08 Mar 2025

George

We loved the property itself. The breakfasts were amazing, the staff and the rooms were lovely. Everything we wanted was close. The only complaint was the noise level. The building is historic which is a double edged sword. The plumbing is noisy. The windows are not double pane so when the garbage / recycling trucks go by in the middle of the night, it is very loud. The same goes for when the restaurants close and patrons leave and have loud conversations. If you have good ear plugs or are a sound sleeper, this location is prefect.

Leisure Partner

10/10

Exceptional

02 Mar 2025

Clare

The staff at this beautiful hotel were very welcoming and helpful and even surprised me with complimentary cake and port on my birthday. We had views of the castle and the sea from our gorgeous suite and the icing in the cake was having an amazing breakfast brought to our room every morning. Thoroughly recommend!

Leisure Partner

10/10

Exceptional

21 Feb 2025

Kathleen

Huge rooms. Terrific breakfast served in our room. Staff was so cordial, friendly, and helpful. We loved our stay.

Partner

10/10

Exceptional

17 Feb 2025

Verified traveler

Great hotel. Quiet. Very accommodating staff. There are some stairs to get to the hotel room but easily managed. There is no real lobby but we liked that because we felt like we were in our own palace. We rarely ran into any other people stating there. The room was beautiful and huge. We loved our time there and would definitely stay again.

Friends_and_family Friends

10/10

Exceptional

09 Dec 2024

Rachel

Beautiful property. The daily breakfast was inroom with a nice selction or warm and cold food. Not handicap acessible and all rooms are on the 3rd floor via stairs only. Just an FYI

Leisure Partner

10/10

Exceptional

12 Nov 2024

Lauren

Lovely hotel in the Chiado neighborhood. The hotel is an old palace so the rooms are the perfect mixture of historic charm with modern amenities. The hotel staff was super helpful and welcoming, they even booked our restaurant reservations each night! You also can’t beat the breakfast and the VIEW!

Leisure Family

10/10

Exceptional

26 Oct 2024

timothy

Wonderful, historic building. Beautiful room, great breakfast and personalized service. Best place we have ever stayed in Lisbon.

Leisure Partner

10/10

Exceptional

22 Oct 2024

Robin

Huge room. Comfortable bed and pillow. Professional staff. Excellent breakfast delivered to your room in time every morning.

10/10

Exceptional

20 Oct 2024

Joel

The staff was very helpful and the daily in suite breakfast was amazing.

Leisure Partner

10/10

Exceptional

16 Oct 2024

Anthony J

Goregous old building with an interesting history. The room was enormous even by American standards. Breakfast is prepared fresh and delivered to your room daily. Special thanks to Maria at reception who was beyond kind, informative, and attentive. Her level of service really elevated the stay from great to fantastic.

Leisure Self

10/10

Exceptional

21 Sep 2024

James

Very satisfied with Palace Chiado. Only complaint is street noise (e.g., garbage collection) very late in the night.

Leisure Family

10/10

Exceptional

21 Aug 2024

Jophy

Really beautiful property,very close to many attractions!!!

Leisure Partner

10/10

Exceptional

26 Jul 2024

Nancy

Huge comfortable room. Beware that there is no elevator

Leisure

10/10

Exceptional

22 Jul 2024

Andrew

Fabulous boutique hotel in a lovely central part of Lisbon close to everything. Staff welcoming and helpful, superb breakfast, comfortable beds, huge bedroom and bathroom. Lovely decor, it feels like you’re staying somewhere far more expensive and palacial. The only negatives are noise. We were on the street side of the hotel and it was very noisy late into the night, first revellers then bin collections. By night 2 we had resorted to ear plugs to be able to sleep. The water system also creates quite a lot of noise whenever water is run or a toilet flushed. We loved our stay here but, if noise is a concern, it might not be the perfect choice for everyone.

10/10

Exceptional

20 Jul 2024

Verified traveler

July 2024 review

Unique hotel. Beautiful rooms. Breakfast brought to each room. Staff very helpful and understanding of tired travelers. Guests must be able to climb stairs.

Partner

10/10

Exceptional

24 Jun 2024

Wesley

This hotel is a converted 1846 residence. It still contains many fine details of the era like fine plaster ceilings, yet still feels comfortably modern. The staff is very attentive to guest needs. The breakfast is most outstanding. The location is very convenient to the areas where we needed to go. I highly recommend it.

Leisure Partner

10/10

Exceptional

13 Jun 2024

Stephane Bernard Claude

This hotel was very nice and offers large rooms. The staff is very friendly

Leisure

8/10

Excellent

12 Jun 2024

Annette

Great experience. Large tasty breakfast. Friendly reception staff who assisted my husband and I by taking our luggage up to our room and suggesting lovely restaurants to eat at.

Leisure Partner

8/10

Excellent

27 May 2024

Karen

Beautiful old building with magnificent rooms and views. No lift and stairs are quite steep to manage.

Breakfast served in room. Mix of food would not suit everyone. Overall a lovely experience though.

Leisure Partner

10/10

Exceptional

24 May 2024

Verified traveler

Lovely trip

Really lovely place - the only negative would be the noise from the street which was pretty loud (we had suite 3) but the staff were lovely and the room was very comfortable and HUGE! Nice central location perfect for exploring Lisbon.

Partner

8/10

Excellent

20 May 2024

David

Great character, excellent staff

The property is beautiful, but not easily accessible, with steep stairs to access the rooms.
The rooms themselves are beautiful, well decorated, comfortable and roomy with excellent facilities.
The property is located in a busy area and does not have double glazing so, if your room is on the front, as ours was wear ear plugs - they are provided.
The breakfast is served in your room each day, and consists of an eclectic mix of ingredients with something for everyone.
The best thing of all are the staff, who are incredibly friendly and helpful.

Partner

8/10

Excellent

20 May 2024

David

Great character, excellent staff

The property is beautiful, but not easily accessible, with steep stairs to access the rooms.
The rooms themselves are beautiful, well decorated, comfortable and roomy with excellent facilities.
The property is located in a busy area and does not have double glazing so, if your room is on the front, as ours was wear ear plugs - they are provided.
There is a North African influence here, and that shows in the breakfast, which is served in your room each day.
The best thing of all are the staff, who are incredibly friendly and helpful.

Partner

10/10

Exceptional

11 May 2024

Damien

Lovely room with a fantastic view over the Baixa and the loudest thing was the birds in the trees. 3 minutes walk to Metro and lots of dining choses just down the street. Highly recommend.

Leisure Partner

10/10

Exceptional

11 Apr 2024

Laurence

Staff and customer service was outstanding!

Leisure Partner

8/10

Excellent

12 Mar 2024

Gene

Little bit dated and noisy at night but staff and service were excellent! Location is the best.

Self

10/10

Exceptional

25 Feb 2024

Karp

I highly recommend it if you want to stay in downtown Lisbon. It is a very nice location and walkable everywhere - subway, sightseeing, and all nice restaurants.

The staff is super nice and makes us feel welcome. We would recommend it.

Leisure Partner

10/10

Exceptional

21 Feb 2024

Joanna

A fantastic place to stay in Chiado.
Really close to the tourist areas.
Amazing room- very large, comfortable and luxurious.
Breakfast was outstanding! A feast was brought to our room every morning.
Staff were all lovely and very helpful.
A wonderful hotel.

Leisure Partner

10/10

Exceptional

12 Oct 2023

Kelsey

Such a unique stay, close to everything, and the staff were incredible. Wish we could have stayed longer!

Leisure Partner

10/10

Exceptional

11 Oct 2023

Dennis

Amazing hotel breakfast/feast delivered to your door every morning. The rooms are huge and beautiful. Great customer service with polite and attentive staff. Location is in the center of everything.

Leisure Partner

10/10

Exceptional

20 Aug 2023

Kim

Beautiful room, great location and staff are amazing.

Leisure Partner

10/10

Exceptional

28 Jun 2023

Ann

Awesome stay!

Staff AMAZING! Hotel located in Central Chiado neighborhood. Close to everything! Breakfast in room above and beyond!!! Air Con Great! Large beautiful rooms! There are stairs, no elevator… staff helps with luggage up and down. If you have mobility issues or knee issues this is not for you. We loved it, early 50’s in good shape. Would highly recommend!

Friends_and_family Family

10/10

Exceptional

28 Apr 2023

Kathleen

Lovely, exceptionally roomy accomodations with a fabulous view of the ocean and city. The staff were all extremely helpful and friendly. Breakfast served on a cart to the room was delicious, plentiful and beautifully prepared. Highly recommend this historical property in a very convenient location in Chiado!

Leisure Partner

10/10

Exceptional

29 Mar 2023

Makram

Great stay. Beautiful, spacious room. Staff so friendly and helpful. Breakfast in Room was an unexpected plus. Amazing!

Leisure Partner

10/10

Exceptional

14 Mar 2023

Clifford

Wonderful spot. Felt like royalty!

10/10

Exceptional

28 Feb 2023

Monica

Superb location and fantastic rooms. We were spoiled and felt special during our 5 nights stay. Everybody there was so genuine and friendly and went above and beyond to make sure we had all we needed and that everything met our expectations. I would stay here again without any hesitation!

Leisure Family

10/10

Exceptional

25 Jan 2023

Lauri

I stayed here just for a night when returning from Porto and before leaving Portugal. It's near the top of the hill for Chiado and only a few blocks from the shopping area and very convenient for restaurants in the area. I had room #9 and it was enormous with two windows overlooking much of the city including views of the waterfront and the Castelo Sao Jorge. I mentioned to them one small maintenance issue when I departed but otherwise everything was flawless.

For those with mobility issues, be aware that because this is a former Palace, it does NOT have an elevator and there are 33 steps to access the level with the rooms.

Leisure Self

10/10

Exceptional

02 Jan 2023

Ellie

Amazing services! Really spacious room in very central location. Amazing breakfast.

Leisure

10/10

Exceptional

04 Dec 2022

Tim

Great hotel

This hotel was awesome. The room was huge and amazing. Literally a palace room. Biggest hotel room I’ve ever been in. The staff were so amazing. They helped me out a lot to arrange a surprise for my fiancés birthday. Maria was great at responding as were the rest of her colleagues. Breakfast was also fantastic. I can’t recommend this hotel enough. Definitely worth it!

Partner

10/10

Exceptional

29 Nov 2022

Karen

Ideal Location, Relaxed and welcoming atmosphere

Excellent from the moment we arrived, very friendly and welcoming staff. Ideal location, Our room was very spacious and comfortable and the in room breakfast was a treat. Very relaxing stay and great location for shopping and visiting Rossio Square. Would recommend drinks across the road at Rocco restaurant. We also utilized the airport car service from the hotel which was ideal for an early morning flight, great service! Would highly recommend.

Friends_and_family Family

10/10

Exceptional

27 Nov 2022

Erika

Excellent stay, 10/10 recommend!

Leisure Partner

10/10

Exceptional

19 Nov 2022

Maggie

Good location, room was big and clean. Hotel reception staff was very helpful and friendly. We had very good experience at this hotel.

Leisure Friends

10/10

Exceptional

22 Sep 2022

John

Finding a treasure!

Having never before been to Lisbon, I didn’t know what the best areas were and where to stay. Well I hit the jackpot with this hotel, just one plus off a main street with shopping and restaurants. The staff was so helpful with suggestions and knowledge of the city with recommendations. The cost considering the room size and full breakfast was simply amazing!!!

The only downside is there is no lift, so if you have trouble with stairs you might consider another hotel.

Friends_and_family Friends

10/10

Exceptional

13 Sep 2022

Anthony

Our stay at the Palace Chiado was just wonderful! The riom are very large and the location is central to going anywhere in Lisbon. I highly recommend!

Leisure Family

10/10

Exceptional

26 Jun 2022

Krisana

Old world charm with modern comforts

The moment you check into this hotel you will feel like royalty which makes sense since the building used to be a palace. The staff are very nice and will cater to your every need. Beautifully appointed spacious rooms with all the modern conveniences. They also provide you with a lovely hot breakfast personally delivered every morning to your room. One drawback though is that because it's an old building there is no elevator so if you have heavy luggage you are going to have to haul it up four or six flights of stairs depending on where your room is. This property is also located in a prime location with lots of sites no more than 15 minutes away and plenty of great places to eat and shop.

Self

10/10

Exceptional

12 Jun 2022

Karen

Great location. Great breakfast. Staff is super friendly and helpful. Cool, historic building too.

Leisure Partner

10/10

Exceptional

13 Apr 2022

Joan

This is a fantastic property and the staff are just great and personable. We have travelled many times to Lisbon and this is best place we have yet stayed…it does not have elevator but we liked the stairs.

Leisure Partner

8/10

Excellent

30 Nov 2021

Verified traveler

Great location; good rooms, with caveats

The hotel is centrally located, close to everything. Breakfast was decent, served in the room. Staff was nice. Room was good. However, the elderly and physically challenged and others should be aware that every room requires climbing multiple floors of stairs and that there is no elevator. Additionally, the front desk is only staffed till 4 or 5 p.m., so checking in after that may require special arrangements, if late check in is possible at all. Otherwise a very nice place.

10/10

Exceptional

18 Nov 2021

Verified traveler

Wish I had stayed longer!

Had a wonderful stay! Andreia was super warm and helpful. The room was large, comfortable, well equipped, tastefully designed and well maintained. The morning breakfast served to the room really added to the palace feel. Lastly, the location is really convenient. Most of the important sites are walking distance away. Would 100% stay again.

Self

10/10

Exceptional

14 Nov 2021

amber m.

One Perfect Night

One night stay before a cruise. This location is perfect. So much to see within walking distance. Lots of shopping ,bars, pastries and restaurants. Close to the shore also. The rooms are huge and beautiful. There are stairs no elevators. Hard to haul a heavy bag. Still a palace I will return to.

Friends_and_family Friends

8/10

Excellent

11 Nov 2021

Verified traveler

Elegant period property

Lovely big room in central location. Breakfast served in room as no restaurant or other facilities on site. Good breakfast. Downside is no lift and rooms are 2nd floor or higher so may not suit those who don’t like or can’t manage stairs. Also reception is only manned up till 4pm

Partner

10/10

Exceptional

09 Oct 2021

david

Sent us a msg at 8am as to what time we wanted to check in. We arrived an hour later got check in done and held baggage. Very efficient. Sent a Whatsapp txt when room was available. Beautiful rooms and very large. Breakfast included but we unfortunately had to leave early for airport. Very central to walk out and explore. Lisbon is a fantastic destination.

Leisure Partner

10/10

Exceptional

21 Jul 2021

daphne

An accidental find!

Stunning, fascinating property. Spacious suites with older world charm, lovely views out of the enormous windows. Suite #6 was a corner unit-- just beautiful!

To learn the literary significance of the place was an unexpected delight to this aspiring writer.

Self

10/10

Exceptional

09 Jul 2021

James

Charming small hotel in heart of Chiado

Comfortable, stylish rooms in a great location convenient to all that Chiado has to offer. Well worth a stay.

Partner

10/10

Exceptional

08 Jul 2021

Verified traveler

Beautiful place. Great staff.

Business Self

10/10

Exceptional

29 Jun 2021

Verified traveler

It was amazing, a 19th century joke converted with so much character abs great views. I simply loved it! Excellent location and super helpful staff. Thank you I’ll definitely come again and recommend to my friends and family.

Business_and_leisure Self

10/10

Exceptional

22 Nov 2020

Richard

Perfect location. Every thing you need will be at walking distance . Well decorated. Room #3 was massive. Very close to airport about 25 minutes with Uber. Well decorated. 3 Nice balconies.
Room was on 3 rd floor but I could hear cars in the street but after 11 pm was quiet because of curfew. So if no curfew it might be loud up to 1-2 pm I’m guessing.
Overall it was a great place and experience

Business_and_leisure Family

10/10

Exceptional

09 Jul 2020

Verified traveler

Beautiful property. Excellent breakfast. Super location.

Business Self

10/10

Exceptional

03 Mar 2020

Verified traveler

Fabulous period property. No lift but beautiful wooden stairs which were easy to ascend.
The breakfast was amazing, you order the night before from a tick list and it is delivered to your room at the chosen time.

Leisure Partner

10/10

Exceptional

20 Feb 2020

Verified traveler

The details of this old building are gorgeous. Every detail of the hotel is perfect. The staff can’t do enough for you. When your breakfast trolley arrives you feel totally spoilt! Amazing location as well.

Leisure Family