Name: Residentas Aurea
Address: Rua A Urea 72 1 2 3 E 4 Andar, Lisbon, PT

10/10

Exceptional

22 Jul 2026

Carina

Wonderful stay! It’s clean and a great size, much better than a hotel room. Definitely recommend.

Family

10/10

Exceptional

21 Jul 2026

Mary Po-Yan

Excellent stay. Great location. Spacious and clean. Staff communicated with us everyday. The only thing I wished was luggage storage is in the same location and check out time is later than 10am. I would stay again!

Family

8/10

Excellent

16 Jul 2026

Rob

Nice and spacious, excellent location.

Family_with_children

10/10

Exceptional

15 Jul 2026

Jonathan

Very nice. Great location and extras.

Partner

10/10

Exceptional

13 Jul 2026

Stephanie

We loved our stay here. We are a family of 3 (2 adults 1 child)- when we arrived there was a lovely welcome basket waiting for us, complete with a smaller basket for our kid. The property was super clean and lovely and surprisingly quiet for the location. It was also super convenient in location and the staff could not be nicer or more helpful. Would def recommend to anyone visiting Lisbon!

Family_with_children

10/10

Exceptional

13 Jul 2026

Ozen

Excellent location and quick, helpful responses and perfect amenities. Loved the tea table with goodies - a fantastic touch!

Family_with_children

10/10

Exceptional

11 Jul 2026

David

Great Property, excellent location.

Family_with_children

10/10

Exceptional

08 Jul 2026

Maria Gina

Very nice clean place, near to metro and walkable to restaurants and bar. There is a Laundry and Kitchen. Staff communicate everyday. We loved it there and would stay again.

Family_with_children

10/10

Exceptional

07 Jul 2026

Matt

Very local to everything

10/10

Exceptional

06 Jul 2026

Matt

This place was so conveniently located. It had everything you would want around you. The people working the reception phone are so nice and welcoming.
The only thing is be patient trying to find it. There’s not a big sign or anything that stands out. But besides that, it’s great.

Family_with_children

10/10

Exceptional

04 Jul 2026

Shirley

This place was perfect! Walking distance to everything! We did do some Ubers due to some places being all uphill walking. Staff was amazing- super helpful and friendly. They gave excellent food recommendations and how to get to places. They also helped with transport to and from the airport. The property was beautiful and our balcony faced the street- it was neat to people watch. The laundry was very convenient. Would definitely stay here again. Thank you for a great stay!

Family_with_children

10/10

Exceptional

03 Jul 2026

jaideep

We had a wonderful stay and would definitely choose this place again. The apartment was exceptionally clean, spacious, and well-equipped with everything we needed for a comfortable visit. The location was excellent, making it easy to explore Lisbon and access restaurants, attractions, and public transportation.

Everything was exactly as described, and the apartment was well-maintained throughout. It was a fantastic stay, and we would highly recommend it to anyone visiting Lisbon.

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Brian

Very responsive staff. Great location, tram stop a block away, lots of restaurants and night life. Comfortable beds and they set it up for us so nicely. Definitely recommend.

Family_with_children

10/10

Exceptional

30 Jun 2026

alona

We had a great experience with our stay.
The room is very clean and the location was great it’s in the center of everything. The staff is friendly and the place is very quiet.
I will definitely stay in this place again.

Family_with_children

10/10

Exceptional

26 Jun 2026

Thomas

Liked the apartment. Was a nice option to have laundry in the room. It was a combo washer dryer unit. Quick Tip - watch the shared YouTube video on how to use. Great location. Note some pick-up services have to park a few short blocks away but again great place to stay close to all the restaurants and city center.

Partner

10/10

Exceptional

23 Jun 2026

Susan

Amazing stay - fantastic location - super easy to check in- communication was clear and it was so very clean! Will definitely stay here again when I’m back in Lisbon

Friends_and_family Friends

10/10

Exceptional

19 Jun 2026

Tatiana

The location is very central, safe & walkable to everything. Easy metro ride from the airport. What I loved the most was their service & welcome box of goodie’s inside our room. We also appreciated having a washer & dryer machine inside our apartment. We would highly recommend staying here.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Amelie

Nous avons séjourné dans un appartement de type studio. Nous étions deux adultes. Il est rare de bénéficier de lit king en Europe, aussi nous avons été agréablement surpris. Dès l'arrivée, nous avons été accueilli par de belles attentions qui nous ont permis de nous sentir les bienvenus. Le décor est soigné, moderne et la litterie très confortable.

Family

10/10

Exceptional

16 Jun 2026

Devendra

Excellent location with easy access to landmarks and restaurants

Family

10/10

Exceptional

12 Jun 2026

James

Great location and well appointed room

Family_with_children

10/10

Exceptional

10 Jun 2026

Neil

Excellent apartment and location. It was our second time here because we like it so much when we come to Lisbon. A great choice for a place to stay.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Lori

Any question were answered right away. Very clean. All amenities you need. Very welcoming. Made sure you were happy. Washer/dryer very nice to have. Well equipped. Loved our stay here. Will choose it again next visit.

Family_with_children

10/10

Exceptional

07 Jun 2026

Nadine

Very nice room. Clean and staff was very communicative and helpful. The location is excellent. Would definitely stay here again.

Friends

10/10

Exceptional

06 Jun 2026

jungyun

Awesome

10/10

Exceptional

30 May 2026

Maria

The location is in prime downtown area, very convenient for catching different transportation. The staff were super friendly, helpful and attentive to anything we needed. Although we didn’t utilize the cleaning service, I really liked that they offered complimentary housekeeping of the apartment. We didn’t need or want for anything while staying in this apartment, it had everything we possibly needed to have a great stay in Lisbon. The apartment was super spacious, nicely decorated and we really liked that there was a washer/dryer combo unit in the apartment which we utilized a lot. The apartment was super quiet and looked freshly renovated in the last few years. Highly recommend using this company!

Partner

10/10

Exceptional

27 May 2026

Rosario

Clean place, great location all amenities included. I felt lucky to have found this place and happy that it did not disappoint! 10/10

Family

10/10

Exceptional

23 May 2026

Donna

We were thrilled with our accommodation. It was spacious, comfortable and central to everything. Excellent communication. A lovely welcome bowl of fruit and bottle of wine. We will definitely recommend the Auria to our friends and we hope to return at a future date.

Partner

10/10

Exceptional

23 May 2026

Nadine

Excellent location - amazing apartment and great communication with host .

Friends

10/10

Exceptional

21 May 2026

Angela

The location was excellent at the center of Baxia yet quiet. No noise from street. Soundproofed apt. Bed and sofa bed very comfortable. Elevators worked well too. Close to lots of food places, and amenities. Hostess and team are amazing. Prompt responses to all our questions, very supportive and courteous. Checkin was flawless. You just have to follow all the clear instructions they give. We placed our luggage at their designated spot directly from airport, explored the city then walked to our apt around the corner in time for checkin at 4pm. I totally enjoyed my stay here and would unreservedly recommend it to others.

Friends

10/10

Exceptional

20 May 2026

Mark

Super smooth arrival and the location is central to everything. We were offered a complementary cleaning and the staff was always there to answer our questions if we had any needs or requirements.

Would definitely recommend!

Friends

10/10

Exceptional

18 May 2026

Jianchao

We stayed there 5 nights and it was wonderful. The location is great and convenient to everything. The apartment was clean and comfortable. The front desk people were friendly and helpfull. We would highly recommend it!

Family

10/10

Exceptional

14 May 2026

Miranda

The suite was everything we’d hoped for. It was conveniently close to everything, very clean and comfortable. A wonderful place to stay and we would highly recommend it. Check in was a little confusing as we hadn’t received the code on WhatsApp but they were quick to help us and very kind about it all.

Family_with_children

10/10

Exceptional

14 May 2026

Zeljko

Apartment that we stayed in was exactly as advertised, bright and clean. Great stay, highly recommend!

Partner

10/10

Exceptional

12 May 2026

Joel

Very well located close to everything

Friends_and_family Family

10/10

Exceptional

06 May 2026

Helen

Although our reservation was changed prior to arrival from Residentas Aurea to Residentas Arco do Bandeira, the experience exceeded our expectations. This was truly one of the most beautiful apartments we have ever stayed in. The apartment was stylish, spacious, impeccably maintained, and thoughtfully designed with wonderful amenities that made the stay both comfortable and luxurious.

The location was also outstanding — close to everything and perfect for exploring the city on foot. Restaurants, shops, and major attractions were all conveniently nearby, making it easy to enjoy the area without needing transportation.

Overall, it was an exceptional stay and a place we would gladly return to and highly recommend.

Family_with_children

6/10

Pleasant

30 Apr 2026

Farzana

Great location and spacious apartment. We encountered some issues with the access code for the apartment as well as the luggage storage which was eventually resolved by the management.

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Muhammad

Excellent location, main downtown. Very clean. Can walk to everything, many resturants and cafes around.
Only thing is our room was on top floor and the roof was slanting. Hit my head in the washroom a few times.

Family_with_children

10/10

Exceptional

20 Apr 2026

Marlynn

The rooms were immaculate and very well equipped. Both the bed and sofa bed were very comfortable. The location was excellent, within walking distance of many of the notable neighbourhoods and sites. Having the luggage storage about 700m down the cobblestone streets was not ideal with big suitcases. We had to take a bolt/uber because we arrived in Lisbon before the 4pm check in and departed the city after the 10am checkout times. Which was still less than the additional early/late stay add-on fees offered. If you only have a small suitcase you can carry, not roll (will destroy your wheels), it is fine.
Overall, excellent accommodations and location. I would return with less luggage. 😅

8/10

Excellent

11 Apr 2026

Rahul

We stayed for 3 days with 3 and 11 yr old. Here’s the positive and negative.

Positive - location, good restaurants, amenities, comfortable master bed, employees willingness to try and make up on other shortfalls

Negative - this is not a 4 star property, one tiny tv, sofa bed was disappointingly old and difficult to manage, oven which was set up in mandarin and no one bothered to reset before handing to new tenants, same with tv setting in mandarin, washer with dryer that did not dry, never cleared garbage during 3 day stay, let alone offer changing towels, property has started to deteriorate (bathroom door was wrapped and water damaged two feet at the bottom), communication channel could be better because they stopped replying on WhatsApp and told me middle of 2nd day that email is the best mode of communication, no direct line to call during urgent requests. Surprised the building access codes stopped working out of the blue on 3rd day. (But once you are able to reach them then employees try to make up for the lag but there are several basic process gaps)

10/10

Exceptional

03 Apr 2026

Kristianna

Residentas is in a wonderful area and my family and I enjoyed th stay. Highly recommend

10/10

Exceptional

31 Mar 2026

Sommer

Super clean and good amenities. Great space for a family of four and in a prime location

Family_with_children

10/10

Exceptional

30 Mar 2026

Ravi

Well furnished, clean, fully stocked property, excellent location and helping staff.

Family_with_children

8/10

Excellent

18 Mar 2026

Grechell Zayas

Good

Family_with_children

10/10

Exceptional

16 Mar 2026

Philip

This accommodation is perfect. Much larger than any hotel room and located in the perfect location close to restaurants, transit and all the places in Lisbon we wanted to see.

Room was very clean and having a full kitchen and laundry was wonderful.

Family_with_children

10/10

Exceptional

15 Mar 2026

Nayara

Excelente localização e estadia. Comunicação ótima com o anfitrião. Me hospedaria mil vezes novamente. Tudo excelente.

10/10

Exceptional

12 Mar 2026

Bruce

We very much enjoyed our stay here . The apartment was huge ! The staff were amazing . They were always asking if everything was ok and if we needed anything . Very much appreciated the welcome gift !
The location was perfect ! We were happy to find a nice flat area to stay at , some of the other areas appeared quite hilly . Numerous places to eat nearby . Enjoyed the view from the large windows . Would love to stay here again if we return to Lisbon and would most definitely recommend it to others !!

Partner

10/10

Exceptional

06 Mar 2026

Todd

Room is clean and very comfortable..Host was very responsive. Lots of things and all withing walking distance. Just a little bit of street noise. Overall, great place.

10/10

Exceptional

28 Feb 2026

Mirka

L’équipe était super, les réponses hyper rapides à nos demandes et questions. L’endroit était un peu plus petit que ce que j’imaginais par rapport aux photos mais c’est bien situé et nous avons apprécié notre séjour.

10/10

Exceptional

26 Feb 2026

Yoshihiko

Great room, staff and location!!! This facility made our days!!!

Partner

10/10

Exceptional

22 Feb 2026

James

Everything was great, room was clean and comfy. There were some nice little touches left by the host on arrival and the communication was really good throughout. We’d definitely stay again

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Jacqueline

The hotel and room were very clean. Close to all major attractions. Communication between management team was also great as when we needed to communicate them. I would stay there again!

Family

10/10

Exceptional

25 Jan 2026

Hilary

We were extremely pleased with Residentas Aurea. Not only was it a clean and beautiful apartment, but it was centrally located, easy to get in and out of with access codes, the staff provided helpful recommendations for restaurants and local activities, and they also left delicious snacks and rose for us. The location couldn't have been better, the views spectacular. It is a gem!

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Ying

The room is nice and clean and modern. Location is convenient. Staffs are friendly and easy to communicate to.

Leisure Family

10/10

Exceptional

28 Dec 2025

Niall

Kitchen was great and the rooms and living space were wonderful

Leisure Family

10/10

Exceptional

21 Dec 2025

Larissa

Staff was very courteous, room was clean and nicely decorated. Hotel was extremely conveniently located in the area with lots of shopping/restaurants so we could walk everywhere. Excellent experience overall.

Leisure Family

10/10

Exceptional

17 Dec 2025

Jimmy

Perfect

Friends_and_family Family

10/10

Exceptional

08 Dec 2025

Chris

ThI staff was absolutely amazing all through text but if I needed anything they responded immediately.
When we arrived a nice care package was waiting for us which was so nice.

10/10

Exceptional

05 Dec 2025

Ken

Great staff and service. Fantastic location. Room was great.

Partner

10/10

Exceptional

04 Dec 2025

Zaimara

staff and location amazing. Room super cozy and clean.

Leisure Family

10/10

Exceptional

01 Dec 2025

Tomas

We had a great time.

6/10

Pleasant

25 Nov 2025

RUIZI

Every thing is great except that the bathroom is a little bit leaking when is showering

Leisure Family

10/10

Exceptional

20 Nov 2025

Patricia

Very clean, great location. Staff was wonderful!

Leisure Partner

10/10

Exceptional

19 Nov 2025

Andrew

Above excellent. The unit was new, spacious, clean, equipped well beyond what most apartments provide, and the staff were most accommodating. Even to the extent of providing a welcome bottle of wine and snacks on our kitchen table when we arrived.
I have spent five times more for five times less

Partner

10/10

Exceptional

29 Oct 2025

David

I was very impressed by the suite. They went above and beyond, providing luggage storage, a bottle of wine and even snacks, toys and goodies for my children. They also provided a complimentary clean during the stay. Thank you so much!!!

10/10

Exceptional

29 Oct 2025

Shaun

Staff was very accommodating. Because these are apartments, there is no 24 hour desk but there is always, at least, one person available during business hours. Our unit had a washer/dryer combo which came in handy for a long stay. The room had all the comforts of home and did a great job of incorporating those comforts in limited space. Great location, in the center of everything.

Leisure Partner

10/10

Exceptional

28 Oct 2025

John

It is perfect location to enjoy Lisbon city center and tours . Our room was very small and just enough for a couple with two suitcases . So be careful if you are booking with more bags , this is not the right place .

Leisure Partner

10/10

Exceptional

24 Oct 2025

John

Wonderful Stay in a Beautiful Apartment in Lisbon

Beautiful space in the heart of downtown Lisbon. It was very easy to get wherever we wanted and very close to excellent restaurants.

What really set this place apart from others was the attention to detail and very nice touches like a bottle of wine waiting for us, a gift basket, thoughtful activities for our children.

I also really appreciated the washer/dryer unit. I didn't think I would use it but after a few disasterous spills it was sure handy.

Staff was super attentive and always ready to answer our questions. They set up the transportation to and from the airport as well, which was convenient given we were traveling with small children.

There is only one small negative that people should be aware of: if you arrive early, as is typical for flights from the US, and want to hold your bags while you explore, you actually have to stow them in a separate Residentas Aurea property a few blocks away. It wasn't a super big deal, but it would sure be nice if they had something on site.

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

Carlos

Great property! Close to everything in Lisbon!

Leisure Family

10/10

Exceptional

20 Oct 2025

Jennifer

Everything was exceptional

Leisure Partner

10/10

Exceptional

16 Oct 2025

Peta

Beautiful design, thoughtful touches, great communication. Clean and well looked after. Espresso maker in room was great for early mornings. Little treats (meringues, pineapple juice) a lovely touch. This was my second stay. Will be back again!

Business Self

10/10

Exceptional

13 Oct 2025

Gail

Summary. We really enjoyed our loft apt’s amenities, location, cleanliness & service. Bed was super comfy; the shower had good water pressure (rainfall & handheld shower head options). Welcome box of treats provided. Apt is conveniently located close to transit, restaurants, and the waterfront. Would recommend.
Know before you go: Contactless checkin - provide full name, passport/id, citizenship for each guest & pay the Lisbon city tax online. 4 pm checkin day of arrival. Fee of 45-60 Euros to check in 1-2 hours early. No luggage storage, but can suggest luggage storage facilities nearby. Check out 10 am; late checkout similar to early check in. Keyless entry: Bldg & apt codes provided before arrival. Prompt/courteous customer care: 9a to 6p online + emergency # outside those times. TV/internet: Cable channels limited, but can use Netflix/Prime if you have your own account. Internet adequate; wouldn’t rely on it for remote work though. Well equipped kitchen with everything you need. Note kitchen cabinets have 3 shelves but I could only reach the first shelf. Thankfully my tall spouse could reach what I couldn’t. Cleaning: This is an apt, so do not expect daily cleaning. What was included worked well for our one-week stay.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Julie

Lovely.

10/10

Exceptional

12 Oct 2025

WESLEY

Great place

10/10

Exceptional

11 Oct 2025

Rebecca

Very convenient for us. Great service.

10/10

Exceptional

11 Oct 2025

Lawrence

We enjoyed our stay very much. It has an excellent location and very close to transportation, including a tram stop, and other important sites. Communication with the staff was very easy and they responded very quickly to our needs. The unit had everything we needed.

Leisure Partner

10/10

Exceptional

09 Oct 2025

neil

Great location, excellent room and very helpful, communicative staff.

Leisure Partner

10/10

Exceptional

07 Oct 2025

Iwona

Location is perfect, right in the center of Lisbon. Room was very nice and clean.
Definitely would stay again.

Leisure Family

8/10

Excellent

06 Oct 2025

RAJEE

I really liked the location and our place of stay. It would have been helpful if there was more frequent room cleanings.

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Lori

This property is wonderful to stay. I was here 7 days, it truly felt like home away from home. The staff is incredible and very easy to communicate. I was ill when I arrived and they were able to send me a dr for an assessment. Location is perfect for downtown Lisbon as well as easy access to transportation assistance. Absolutely would stay here again!

Business_and_leisure Self

10/10

Exceptional

05 Oct 2025

Denise

Perfect location. Very clean, well equipped and excellent communication.

Leisure Family

10/10

Exceptional

04 Oct 2025

RAJA

Exceptional apartment and staff!

Top notch location, exceptional super-responsive staff (shout-out to Rhea Jane Valles, Reilla Valena, Geah Mae Cenas), and top notch amenities. The welcome package with the evening tea table setting and a special kids package was a nice surprise. Highly recommended for anybody looking for a relaxing peaceful family vacation in Lisbon. Beats any 5 star hotel accommodation in Lisbon by a mile.

Friends_and_family Family

10/10

Exceptional

01 Oct 2025

Famida

Amazing place with great hosts. Very receptive. Highly recommend

Partner

10/10

Exceptional

26 Sep 2025

Jen

Excellent with all services and also the staff members are excellent as well. We did look around for grocery nearby but finally found a small one a few blocks away.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Katherine

Our only issue was the nepresso machine kept eating the pods.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Erika

Our 1 week stay here was wonderful!! It was in beautiful condition and very safe. We also loved being close to literally everything!! Multiple dining options, transportation, shopping you name it! It was very quiet at night. Will definitely stay here again!!

Leisure Partner

10/10

Exceptional

15 Sep 2025

Nicole

Loved the location !!! Place was great and communication was fast. Would stay here again.

Leisure Friends

10/10

Exceptional

03 Sep 2025

Melanie

Great room, super comfy very spacious.

Leisure Partner

10/10

Exceptional

03 Sep 2025

Reyimu

I had a lovely stay at this quiet and charming hotel. The European-style decor gave it a cozy, authentic feel, and the atmosphere was peaceful and relaxing. What really stood out was the well-equipped kitchen — fully stocked with everything you could possibly need, which made cooking a breeze. The staff were warm, helpful, and genuinely friendly. Highly recommended for anyone looking for a comfortable and quiet retreat with a touch of European charm!

Leisure Family

10/10

Exceptional

03 Sep 2025

Marilyn

This home was amazing and had everything we could need. Excellent location to downtown !
Management had excellent communication and very responsive. Highly recommend!!

Business_and_leisure Family

10/10

Exceptional

30 Aug 2025

Shiraz

Nice clean hotel and room. Staff was great. Only one glitch that we were locked out of our room due to door hardware issue and it took 90 minutes of WhatsApp communication and finally the emergency maintenance came to fix it But they compensated by allowing late check-out.

Leisure Family

8/10

Excellent

30 Aug 2025

Derek

mix emotions

We rented the premium room shown on the website with the large windows. When we arrived, the staff were very kind and allowed us to leave our luggage in the room even though it wasn’t ready yet. However, I quickly realized the pictures were misleading: instead of full-length windows, the room had half windows facing a construction site.

I expressed my disappointment to the staff member at the desk, but she refused to help—no room change, no supervisor contact, nothing. I even called Hotels.com, who tried to assist, but she still declined to issue a refund or let us cancel. She was completely uncooperative.

On the positive side, the place is clean and the bed is very comfortable. Unfortunately, the staff service was a big disappointment.

Friends_and_family Family

8/10

Excellent

29 Aug 2025

Shaifali

Location location location
If thats all you care for - then there is no other place you rather be!!
The facility itself was good - we had two minor issues with the bathroom which unfortunately not fixed - shower pressure was low and shower door kept

10/10

Exceptional

23 Aug 2025

Adam

Great place!

Super clean and wonderful place to stay. Prefect location!

Friends_and_family Family

10/10

Exceptional

17 Aug 2025

TARIQUE

Excellent place. Great hospitality. I would definitely recommend to stay here.