Name: behotelisboa
Address: Rua dos Correeiros, 136, Lisboa, 1100-168, PT

10/10

Exceptional

21 Jul 2026

Ariani Reyes

Location of this cute hotel is just perfect, outstanding service, delicious food, and very comfortable. Everything exceeded our expectations, and the staff made our stay truly enjoyable. Highly recommended!

Family_with_children

10/10

Exceptional

17 Jul 2026

Randy

Room was clean and the staff was great. central so easy access to anything local. Tours were easy to get to as a result of the location. Would highly recommend this hotel and should we return we would stay at this hotel again.

Partner

10/10

Exceptional

17 Jul 2026

Randy

The staff were amazing and truly helpful. Any issues or concerns you had they addressed them quickly and efficiently.
Was a wonderful hotel to be in for our trip to Portugal and would use them again for our next trip to Lisbon!!!

Partner

2/10

Poor

12 Jul 2026

Sudaba

My trip started out good. Checked in to hotel at 3pm. I got there early so they held my bags for me which is common protocol.

The room was very clean but nothing to be too excited about. The best part about this hotel is the location as you’re close to baixa and chaido and walkable to most of the tourist attractions in those neighborhoods.

Well, now to explain why I gave the hotel a 1 star. I had checked in for two nights with my daughter and purchased the 2 person room with the queen bed. The second night, my spouse who we were going to reunite with the next day had a cancelled flight to that city from the US. He had to get on a last minute flight to Lisbon as that was the only available option. He landed in Lisbon quite late that night and came to hotel around 10:45pm. Moments after he arrived I got a call from the staff saying my husband is not allowed to stay at the hotel and that he can’t stay in the same room as us (me and my 5 year old child). 1) I pleaded with them to allow him for just 10 hours to just sleep since we were checking out in the morning. 2) I offered to pay extra for him to stay in the room with us. 3) or to pay for an upgrade.

They explained that they didn’t have a room for 3 people that night and that the only way he could stay at the property was to buy another room for 180 euros for that night which was approximately 10 hour stay. We were very offended by the managements response as my daughter was also ready to sleep for the night. It was very u

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Marjan

Location, location and location. This hotel is at a great location and everything is so close by. Also the staff are super friendly and very professional and the breakfast is also good. Overall I would come back to this hotel hopefully in the near future.

Family

10/10

Exceptional

10 Jul 2026

Catherine

Clean room and great location. Staff are super helpful.

Partner

10/10

Exceptional

10 Jul 2026

Laurence

Very good location. Staff was excellent. Hotel was clean. Wifi was good. The breakfast buffet was just ok. Not very special. Had a nice time staying here

Partner

10/10

Exceptional

09 Jul 2026

Kyle

Stayed for a night before flying home. Great little spot.

Friends

2/10

Poor

08 Jul 2026

Daniel

If you are a fan of hot rooms and unbelievably rude hotel managers this is certainly a hotel to try.

The hotel proudly advertises both on site and off site parking (€22 off site) but unfortunately they only have 4 spaces off site for the whole hotel. The price for 24hrs is €48 almost half of the cost of the hotel.

When it was suggested to the hotel manager the information on the booking platform was inaccurate she was defensive, rude and obnoxious. Not an ideal welcome.

Rooms were of average decor and hotter than the sun with the 1980s aircon unit struggling to even power on, let alone regulate the room.

Bang average I am afraid and with plenty of other options in the same area I would give this one a miss.

Partner

8/10

Excellent

06 Jul 2026

GILBERTO

Clean room , good breakfast and friendly staff

10/10

Exceptional

04 Jul 2026

Nafisa

Had a wonderful time in this hotel. Perfect location and close to all amenities. The station is a short walk however, you don’t have to go anywhere as the area has everything you need. The ambience of the location was fab. Always hustle and bustle with live performances which was only a short walk from the hotel.
Night time was peaceful in room. Staff were friendly and very accommodating.

Friends

10/10

Exceptional

28 Jun 2026

Ana-Maria

The location is perfect there’s so many restaurants and shops around and our room had a small balcony perfect for taking pictures and just people watching. The woman who checked us in was so sweet and gave us so many recommendations on places to go and sights to see I will definitely be booking with them again once I come back

Friends

10/10

Exceptional

27 Jun 2026

Jessica

The staff went above and beyond for us. They kind and incredibly helpful.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Oremia

The breakfast was very good and the staff was excellent. The location was ideal

Family_with_children

10/10

Exceptional

18 Jun 2026

Samantha

Our first visit to Lisbon with friends, hotel was in great location, breakfast was excellent with plenty of choice. The reception staff were very friendly and helpful with suggestions for things to see and do and booked our travel tickets.
Rooms were good, lovely shower, would have preferred kettle in the room as espresso is not for everyone! Beds were extremely hard which we struggled with, maybe a mattress topper is needed?
However we would stay again as this is and ideal location for exploring this beautiful city.

Friends

10/10

Exceptional

15 Jun 2026

Colleen

Great hotel and excellent customer service.

Partner

10/10

Exceptional

14 Jun 2026

Lori

We had a wonderful experience. Very helpful staff and a great location. However, one that the street it is on is a walking street most of the the day (except mornings), so know that you will have to walk a bit with your luggage. We loved it ! Close to everything.

Partner

10/10

Exceptional

13 Jun 2026

Sandra King

Fantastic location that is a little challenging for drop off but minor detail to affect an excellent stay.

Partner

10/10

Exceptional

11 Jun 2026

Mykola

Overall the hotel is great, clean, friendly staff, perfect location right in the center. Walking distance to everything. The only thing I didn't like, being a VIP member we are supposed to get a room upgrade when available, but instead they tried to upsell us rooms for additional 50 euros per night, when we declined, another elderly couple arrived from Australia, and they upsold them that room for 80 euro per night. Anyways, the hotel it self is good, clean and great location.

Partner

8/10

Excellent

08 Jun 2026

Catherine Louise

Excellent location, loved the little balconies with our room.

Partner

6/10

Pleasant

07 Jun 2026

Scott

Hotel was just ok. Beds are as hard as a rock. Had ants in the room. Breakfast was below average. Stayed in a mansard room because it says it has more square footage but what they don't tell you is 1/3 of the room is under the mansard so you cant stand up, room didnt have enough space to open 2 suitcases. Shower was touchy and went from too cold to scalding with just a small adjustment. On the good side the staff were helpful and the location was great

Partner

10/10

Exceptional

04 Jun 2026

Martyn

Clean and tidy hotel, very friendly staff and lovely breakfast options. Overall a very nice stay whilst in a great location.

Partner

10/10

Exceptional

01 Jun 2026

ala

Très bon accueil et dès renseignements proposés, très bonne situation

Self

10/10

Exceptional

01 Jun 2026

Serge

Emplacement parfait pour marcher Lisbonne

Partner

8/10

Excellent

31 May 2026

Eric

Friendly and helpful staff. Aromatherapy throughout the hotel. Great location with many sites within walking distance. Food, shopping, groceries, and pastry shops. Clean room with balcony access but small. You are out all day so not a big deal. Mattress could use an upgrade to memory foam or at the very least a fluffy mattress topper. Breakfast available on site.

Partner

8/10

Excellent

31 May 2026

Ianthe

Lovely Hotel, clean, nice touch welcoming Portuguese Custard and glass of port, free bottle of red wine and bottle water in room. Expresso Coffee machine, no milk provided. 20% food at at adjoining restaurant. Ok if coffee drinker but would benefit from supplying some tea bags and milk. Hotel noisy at night, as restaurants below putting away table and chairs and noisy early morning with the delivery of supplies. Hotel is central and easy to catch the metro, train or trams. Breakfast in adjoining restaurant. Good stay overall,

Partner

10/10

Exceptional

31 May 2026

JOSÉ ROMEU

We had an amazing experience, and what stood out the most was the very attentive staff, the excellent location, and the fact that it was a new and very clean hotel.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Judith

Fantastic hotel, very clean, good shower, safe in room. Great breakfast! Excellent location.

Friends_and_family Friends

8/10

Excellent

29 May 2026

Michael

A great welcome from the front desk team with a glass of port and pastel de nata! The hotel is in a great location for a first time visitor. Hotel is very clean and issue we had with the shower was resolved in super quick time. Although mattress is very very firm I would be happy to recommend for people to stay here !

Partner

10/10

Exceptional

24 May 2026

Terry

Clean rooms great customer service

Partner

10/10

Exceptional

24 May 2026

Giovanna

This hotel was spectacular . It was very clean and the staff was amazing . Anna and Penelope were most helpful in explaining how excursions booked through the hotel work and they were always there to answer any questions and addressed any concerns we may have had . They also booked our taxi to the airport . They made our stay hassle free and always took time for us . I strongly recommend this hotel to anyone travelling to Lisbon .

Partner

10/10

Exceptional

23 May 2026

Carl

Penelope was fantastic at check in. The rest of the staff was friendly as well every time we passed by.

Friends

8/10

Excellent

22 May 2026

Claire

Lovely hotel with great central location. The staff were extremely welcoming and helpful. The room was a little on the small side but was clean and had everything we needed.

Friends

10/10

Exceptional

21 May 2026

Christine

We enjoyed our stay at Behotelisboa. The property is extremely clean and the staff are very helpful with details for local things and places. I did find the room we booked smaller than expected but there are larger available. We should have upgraded since we were staying more than a few days. Breakfast is available with standard Euro continental offerings. Overall the property is recommended and a great location to be central to Lisbon sites.

Friends

10/10

Exceptional

21 May 2026

Christine

We enjoyed our stay at Behotelisboa. The property is extremely clean and the staff are very helpful with details for local things and places. I did find the room we booked smaller than expected but there are larger available. Overall the property is recommended and a great location to be central to Lisbon sites.

Partner

10/10

Exceptional

21 May 2026

Ashley

The staff was incredibly helpful! We arrived into Lisbon early and they offered to hold our bags and see if our room was ready early. Then once we were shown to our room, the view was stunning and the accommodation were very comfortable. The 4th floor was very well soundproofed from the street noise. Then after we checked out, we missed our train and went back to ask if they could hold our bags for 4 hours and Rodrigo was very helpful and held them for us. The port wine at check in was also a wonderful touch. Thank you Behotelisboa!

Partner

10/10

Exceptional

21 May 2026

Roberta

What a wonderful welcome to Lisbon...we were greeted by the friendly front desk who gave us a delicious welcome port and pastel de nata. Room was a little small but great.The breakfast had a nice selection of hot and cold choices. Location was fabulous. Note: Hotel is on a pedestrian street so if you need to take an Uber you will need to walk a block to catch one.

Partner

10/10

Exceptional

20 May 2026

Michelle

clean room, friendly staff, very convenient location (walking distance to key places and just off the main areas, so not noisy)!

Friends_and_family Friends

10/10

Exceptional

19 May 2026

Diana

Clean rooms

10/10

Exceptional

13 May 2026

Maria

Friendly, welcoming staff that truly make you feel cared for. The hotel is clean, chic, beautifully decorated, and has a great atmosphere. The location is excellent — right on a lively street with restaurants and within walking distance to the castle and many of Lisbon’s main attractions. A wonderful stay overall.

Self

8/10

Excellent

12 May 2026

Alisa

Hotel was located in a great area and staff was very nice. Bathroom was very small and bed was too firm. Biggest complaint is that the air conditioning was not working in the hotel. The staff should have notified guests in advance to let them know and given them the opportunity to cancel and book somewhere else

Partner

8/10

Excellent

09 May 2026

Richard

Superb location, staff very helpful, breakfast could be better

Partner

2/10

Poor

09 May 2026

Jennifer

I reserved this hotel nearly two months in advance and immediately contacted the property to request a two-twin room, since I was traveling with a coworker. The hotel advertises rooms with either two twin beds or one queen bed, so I wanted to ensure the correct arrangement ahead of time. Unfortunately, upon arrival, I was informed that only a queen room was available. This created an extremely uncomfortable and awkward situation, as sharing a bed with a coworker was clearly not appropriate for a business trip.
What was most disappointing was the lack of customer service. When I explained the issue at check-in, the staff response felt dismissive and unconcerned, with no meaningful effort made to address the situation or offer an alternative solution. At that point, finding another hotel last minute was impractical, so we had no real choice but to stay.

Beyond that issue, the room itself was very small, dark, and outdated. The bed was extremely firm and uncomfortable, and street noise continued late into the night, making it difficult to get any restful sleep.

Overall, this experience felt misleading given the room options advertised online, and the hotel failed to prioritize guest comfort or customer service when handling a legitimate concern that had been communicated well in advance

Business

10/10

Exceptional

08 May 2026

Carol

Very nice and clean hotel! Comfortable beds.Staff friendly and helpful. Location, location, location...you can walk to most places you want to see, or close by is the hop on hop off bus. We thouroughly enjoyed our stay and would reccomend!

Partner

10/10

Exceptional

04 May 2026

STEVEN

breakfast lunch and dinner was available for purchase. Staff was very friendly and helpful. Rooms were on the small side but nice.

Family

8/10

Excellent

04 May 2026

Airi Ellen

The hotel staff were very friendly, and the hotel was located in a good location. The breakfast was tasty, and the staff in restaurant were excellent. The only improvement I would suggest is a bit more variety at breakfast from day to day, which would be especially important for guests staying several nights in the same place.

Friends

10/10

Exceptional

03 May 2026

Derwin

This was a great hotel with a location very close to many attractions and dining opportunities. Staff was very helpful, and breakfast was very good. The only issue was parking, which is several blocks away and you need a card from the hotel before you can park (or pay more..). We arrived later than expected on our first day driving in Portugal and it was a little crazy trying to get to the hotel to get the parking card, since it was the end of rush hour and many of the streets were closing for dinner. If they could find a way to avoid having to go to the hotel before parking it would be a huge improvement.

Friends

10/10

Exceptional

02 May 2026

Maximiliano

Excellent

Friends_and_family Friends

8/10

Excellent

01 May 2026

Nancy

The mattress was very hard and uncomfortable. Coffee maker wasn't working. Reported and nothing was done to rectify the issue. Another bottle of water would have been nice for the second day. We booked for 2 nights.

Partner

8/10

Excellent

30 Apr 2026

Mrs Clare A

Small but very clean room
Very comfy beds
Staff were very helpful and friendly

Partner

10/10

Exceptional

30 Apr 2026

Jennifer

Behotelisboa was extremely clean with very friendly and helpful staff. It is right in the heart of the busy area of tourist-Lisbon but the energy is lots of fun! It does not get loud at night and it is wonderful to open the terrace window in the morning to hear the city wake up. We highly recommend it!

Partner

8/10

Excellent

29 Apr 2026

Su

Good breakfast. Very nice location

8/10

Excellent

28 Apr 2026

Bradley

Closed to other venues, hop on hop off bus, restaurants/bars, close to cruise ship terminal.
Negative was shower drain was partially plugged

Self

10/10

Exceptional

27 Apr 2026

shelley

Our stay was wonderful.. we arrived early and the staff were warm& welcoming.. they kept our bags while we explored the area and had lunch. Our room was small (we knew it would be) but well-equipped. The location is unbeatable! (Although be aware you can’t drive since it’s on a pedestrian only street). But that’s part of what makes it quaint.
We enjoyed breakfast buffet at the adjoined restaurant. All-in-all we were very happy with everything! Would stay here again.

Friends

10/10

Exceptional

26 Apr 2026

Vladimir

It was excelent choice. The hotel's room, the hotel's stuff, the hotel's location are upto the expectaions

Self

8/10

Excellent

26 Apr 2026

David

Room was above street. Noisy at times

Partner

8/10

Excellent

22 Apr 2026

Haymee

El Staff del hotel es súper amable, pero me tocó una habitación que el aire se rompió y había mucho calor.

Friends

10/10

Exceptional

20 Apr 2026

Heidi

Very nice hotel with friendly staff. Right in the middle of town and just a short walk to Rossio Station.
We didn’t have breakfast here because we like to venture out each morning.
Comfortable bed, clean room and great stay.

Partner

10/10

Exceptional

19 Apr 2026

Luiz Fernando

The breakfast menu was quite diverse. Many options to choose from. The staff at breakfast was really top notch. Very helpfull and always ready to meet the guests' requests for hot beverages.
Our room was very spacious with plenty of space to accomodate our clothes. Linen was changed daily. Always a fresh bed to sleep on. Overall impression was very good and we would definitely return to the Behotelisboa.

Partner

10/10

Exceptional

18 Apr 2026

Jodie

Lovely quiet and clean hotel within walking distance of most attractions and public transport. Staff are very welcoming and helpful. Breakfast is good, especially the pastries and other sweet offerings. I would definitely stay here again when in Lisbon.

Self

10/10

Exceptional

06 Apr 2026

Grace

Pros: The staff was standout- really courteous, helpful, and professional. The location was excellent, very conveniently located.
Cons: The room was nice, but admittedly tight and the bed was notably firm.

Partner

10/10

Exceptional

04 Apr 2026

Jane

This was our second stay at Behotelisboa. We loved it the first time and it didn’t disappoint. Room is nice size for the center of Lisbon. Very central location on a flat pedestrian only street. Breakfast was nice and fresh every day. Staff is super kind and welcoming. Will definitely stay again

Family_with_children

8/10

Excellent

04 Apr 2026

Philippa

Breakfast was good, perfect place to stay for a city break

Partner

10/10

Exceptional

01 Apr 2026

Marc

Awesome location wonderful staff

Family

8/10

Excellent

28 Mar 2026

Amber

Cold food
Not alot of variety
Plenty of drinks

Partner

10/10

Exceptional

26 Mar 2026

Catherine

Excellent location, restaurants and shopping all close by as well as attractions.
The staff are very helpful with restaurant recommendations and directions. The staff were friendly and helpful. Lovely room. Very comfortable, I would stay there again and recommend this stay to friends and family.

Friends

10/10

Exceptional

26 Mar 2026

Gerald

Very centrally located and a welcoming and helpful staff.

10/10

Exceptional

23 Mar 2026

Anne-Marie

This is a lovely hotel located in the perfect area of Lisbon allowing to visit most highlights of the city on foot. The staff is very friendly and helpful; the room although a bit small is well appointed, very clean and overlooks the pedestrian street. Of note, because of this, you can’t drive to the hotel but it does have an arrangement with a parking garage a five minute walk away where you pay half the regular price.

10/10

Exceptional

23 Mar 2026

Anne-Marie

Behotelisboa is a lovely hotel, perfectly located in an area of Lisbon that allows to walk everywhere and discover this beautiful city. The room was smallish but perfectly appointed and very clean. The staff was very friendly and helpful. The hotel also has an arrangement with a nearby parking where you can leave your car at half price.

Partner

10/10

Exceptional

22 Mar 2026

Diane

The staff were great and super friendly. The location was close to everything and the bottle of wine in the room was a nice touch. We would definitely stay here again!

Friends

10/10

Exceptional

22 Mar 2026

André Luiz

Yes

Friends_and_family Friends

10/10

Exceptional

20 Mar 2026

Randa

Great location

Friends

6/10

Pleasant

20 Mar 2026

Wendy

The hotel was fine for a couple nights. Rooms are VERY small. But it was clean. Beds are a bit on the hard side if you like a hard bed you’ll be fine. Overall it was okay mainly because of room size

Friends

10/10

Exceptional

20 Mar 2026

Hans

Väldigt trevlig personal, rymliga rena rum samt bra frukost.

Partner

10/10

Exceptional

16 Mar 2026

hyuntae

Very kind staffs and good location

10/10

Exceptional

16 Mar 2026

Simon

I would like to thank you for a wonderful stay. The hotel is modern and ideally located. The room was excellent and good value for money. I would recommend the breakfast. The staff were all really friendly, knowledgeable, helpful and caring and nothing was too much trouble for them. I had a fantastic stay in the Behotellisboa and would thoroughly recommend!

10/10

Exceptional

15 Mar 2026

Virgen

Staff, super nice , breakfast horrible

Family

8/10

Excellent

15 Mar 2026

Rosanna

Great location

Friends

10/10

Exceptional

13 Mar 2026

jane

Second time staying at this hotel? Cannot fault excellent location.

Family

10/10

Exceptional

12 Mar 2026

Richard

Travelled for mine and my wife's birthdays, staff surprised us with Birthday cakes. A very nice and much appreciated touch.
Would stay here again when next in Lisbon

Partner

10/10

Exceptional

08 Mar 2026

Andrea

The staff was so lovely and helpful!! The location could not be better to great local food and sites!

10/10

Exceptional

07 Mar 2026

Rachel

Very central, but even though it was on a busy street above bars and restaurants it was peaceful in the room.
Staff very friendly and helpful

Partner

10/10

Exceptional

03 Mar 2026

Julie

The hotel was in a perfect location to see all the sights staff were very friendly ! the room was clean and the hotel was very presentable.. it was a lovely check in …if your thinking of going to Lisbon stay here !!

Partner

10/10

Exceptional

03 Mar 2026

Janet Elizabeth

A very friendly and comfy hotel in an excellent location for sightseeing by foot tram train or bus. An abundance of good restaurants and shops nearby. We had a Mansard room in the top of the hotel which was a little small but compact and very clean and wonderfully quiet. The shower was excellent and the housekeeping team also excellent.
The reception staff were very friendly and very helpful. If we return to Lisbon we will definitely stay at Behotelisboa.

Partner

10/10

Exceptional

28 Feb 2026

Lee Cheng

Loved its location and daily breakfast. Staff at breakfast station were very friendly.

10/10

Exceptional

27 Feb 2026

Catherine

The room was clean and the staff were fantastic.
The staff recommended a restaurant for us which was excellent.
The location is great.

Friends

10/10

Exceptional

27 Feb 2026

Angela

—

10/10

Exceptional

27 Feb 2026

Mike

Best location! Right at the heart of everything. Amazing staff ! They were so caring and understanding. They went above and beyond to make our stay memorable. Nice cozy lounge where we could all meet. Very clean and comfortable room. What an absolute gem!
Highly recommended this place !
Thank you to all the helpful staff ❤️

Friends

6/10

Pleasant

20 Feb 2026

Davina

The staff just seemed a little off this time, no welcome drink or cake offered, which is unusual. Also couldn't use the phone in the room to ring reception - my husband reported issue but nothing was done.

Partner

10/10

Exceptional

16 Feb 2026

lisbet

What makes this hotel special is the service! Top notch service. The rooms are small and a bit outdated but the service made up for it.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Lobsang

Room was was very clean. Amazing staff. Right in the middle of all the action. Walking distance to the square. Perfect location. Thanks to office staff for the surprise birthday cake for my wife. It was awesome. Will visit again soon!

Partner

10/10

Exceptional

09 Feb 2026

Charles

Excellent property. Room clean and comfortable, staff was great and went above and beyond. The only issue (small) was the positions of the electrical outlets, the ones in the bedroom were down near the floor make it necessary to get on your knees to plug in any device and another one was very low down also close to the floor under the night table, again making it necessary to get on your knees to plug in a device

10/10

Exceptional

08 Feb 2026

Jason

Front of house team were fantastic and went the extra effort to be helpful. Ricardo and the team were amazing. Room was spotless and of a high standard of quality, with a great location to get around Lisbon.

Self

10/10

Exceptional

07 Feb 2026

George

Nice room, lovely staff, very central

Business Friends

10/10

Exceptional

07 Feb 2026

Gareth

Spotless room. Very friendly hotel staff. Nice facilities and fab location. Highly recommend.

8/10

Excellent

05 Feb 2026

Katherine Louise

Staff were very helpful and room was very clean. Hotel close to Rossio Square for easy access to transit and hop on hop off buses.

Leisure Partner

10/10

Exceptional

03 Feb 2026

Dilcia Mercedes

Staff was great, the room was very clean and the location was perfect!!

Leisure Family

10/10

Exceptional

02 Feb 2026

Agi

Very happy with the staff and their help and patience. The room was cleaned very well.Thank you

Leisure Self

10/10

Exceptional

02 Feb 2026

Dalen

location and reception

10/10

Exceptional

31 Jan 2026

Kelly

Great location to walk to sights!
Lots of restaurant choices within a very short walking distance.
We found the beds fairly hard and uncomfortable but our room was very clean!