Name: Ferraria XVI Flh Hotels
Address: Rua Dos Sapateiros, 84, Lisboa, 1100-619, PT

10/10

Exceptional

19 Jul 2026

Jasmin

Great room, great location, shower was a bit tight but overall would stay here again. Breakfast was excellent, staff always helpful, bed comfortable. Only thing is the tv’s didn’t have apps (Netflix) that I could figure out.

Partner

10/10

Exceptional

11 Jul 2026

Mark

Amazing hotel in a great location! Highly recommend!

Friends

10/10

Exceptional

08 Jul 2026

Jesus

We had a great time in this property. Fernando and in general all the staff provided a excellent customer service.. Thank you. We would like to return. ⭐️⭐️⭐️⭐️⭐️

Friends_and_family Friends

10/10

Exceptional

29 Jun 2026

Jasleen

Great hotel!

Partner

10/10

Exceptional

25 Jun 2026

Jonathan

Great location, rooms clean and friendly helpful staff.

10/10

Exceptional

21 Jun 2026

Sarah

The hotel is located in a very convenient ( and flat ) part of Lisbon.
The staff were very friendly and went above and beyond to assist us during our stay.

Partner

10/10

Exceptional

17 Jun 2026

Anna

Fantastic hotel right in the city centre with loads of restaurants just round the corner. The bed was really comfy with a fab shower. We had breakfast both mornings which was a good mix of pastries, toast and continental bits. The staff were really attentive and made sure we had a good stay.

Partner

10/10

Exceptional

08 Jun 2026

steve

Everything about this hotel was excellent, loved it and my husband will recommend it to all the air Canada staff as he is a pilot there:) thx for a nice stay!

Partner

8/10

Excellent

28 May 2026

Sarah

Stayed here two different times on my recent trip to Portugal. Staff is very nice. Location is excellent. My only issue is that in both rooms there was a terrible mildew/musty odor in the bathrooms - not exactly sure where it was coming from but I suspect from plumbing if it was in two separate rooms.

Friends_and_family Friends

10/10

Exceptional

28 May 2026

Michele

The staff was so kind and helpful! Also, the room was quiet and spacious. It was well appointed and freshly decorated. The breakfast was amazing, as was afternoon tea/coffee and cake. The location was fabulous. We highly recommend this hotel!!

Partner

10/10

Exceptional

26 May 2026

Maged

All was good

Family

10/10

Exceptional

25 May 2026

Rafael Vissepó

The good thing Is in the center. In the breakfast I would like to eat Omelette

Partner

10/10

Exceptional

22 May 2026

catherine

Wonderful breakfast! Allot of choices fruit & honey for your yogurt the coffee was very good. The wine bar in the evenings was special. Location was great.

Partner

10/10

Exceptional

18 May 2026

Liliane S.

We loved our stay. They also had a wonderful breakfast, will definitely be going back.
Thank you for making sure we were happy.

Partner

8/10

Excellent

18 May 2026

Fernando

The staff was great. Made our stay very comfortable. The rooms was well maintained

Partner

10/10

Exceptional

17 May 2026

Rosa

This was an excellent hotel. It is in the heart of main attractions and easily walkable to other sites. The breakfast was excellent with a variety of things to choose from. The hotel is very clean and has a modern look and feel. Staff is very friendly and helpful. We enjoyed our stay.

Partner

10/10

Exceptional

15 May 2026

Carmina

Great breakfast, fresh food. Tasty with nice espresso maker. Helpful staff

Partner

10/10

Exceptional

14 May 2026

Peter

This FLH hotel is perfectly located in the heart of downtown Lisbon. All the staff were fun and super friendly. The complimentary breakfast was wonderfully presented and starts your day out just right. Truly a great find in Lisbon!

Partner

10/10

Exceptional

13 May 2026

Taylor

Great hotel, right in the middle of everything. Front desk staff was incredibly accommodating.

10/10

Exceptional

13 May 2026

ONeal

Staff was friendly and accomodating. We had a room with a terrace with outdoor seating. The staff left a bottle of wine and a pastry in our room for my wifes birthday. Very nice touch. Would highly recommend.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Mandy

We absolutely loved our stay here. The staff was incredibly welcoming and very helpful. We loved our little room. It had everything we needed to make our stay comfortable.. loved that there was plenty of space to place our toiletries and also a shelf in the shower. The beds and pillows were comfortable. For breakfast room was so cozy and made us feel like home (literally)… I guess this is why they branded themselves as FLH ;) the breakfast buffet has plenty to choose from and the coffee and orange juice was delicious!! Thank you to all the staff that made our stay so special!

Family

10/10

Exceptional

10 May 2026

Adrian

Friendly great staff. Clean hotel overall. Great location. Was probably the most comfortable of my 4 stays traveling over the last two weeks

Self

10/10

Exceptional

08 May 2026

Caitlin

The hotel is small and in the heart of the city with a friendly staff. The rooms have everything you need, and the elevator and breakfast Each morning were really nice. We had a beautiful view out the window but the room was quiet and comfortable.

Partner

10/10

Exceptional

30 Apr 2026

Karina

Best hotel we stayed at. Fantastic location and front desk. Amazing room.

10/10

Exceptional

27 Apr 2026

Michael

Helpful staff, great location, quiet once inside the hotel. Breakfast was great.

10/10

Exceptional

26 Apr 2026

Irene

We liked the location because it was walking distance to meetup locations for our tours and lots of shopping around. The hotel was really nice, we enjoyed the continental breakfast and the room was cozy and clean.

Partner

8/10

Excellent

20 Apr 2026

Teri

We loved staying here. The staff was great, rooms were spacious, and the location was perfect.

My ONLY complaint was that a fragrance was used and it gave me a sore throat and headache. I am highly sensitive to smells. I’m sure that most people enjoy the fragrance.

Friends

10/10

Exceptional

19 Apr 2026

Karina

Excelente ubicación y el desayuno muy delicioso!

10/10

Exceptional

17 Apr 2026

Michael

Super helpful staff and awesome location

Partner

10/10

Exceptional

13 Apr 2026

Helen

Everything was great, the room, bed and especially the staff. The location was perfect and the hotel was very peaceful. The breakfast though small in variety was ideal and really satisfying.

Partner

10/10

Exceptional

09 Apr 2026

Catherine

Excellent location; staff helpful, friendly and knowledgeable. Breakfast was very good and replenished regularly. Access to tea and coffee throughout the day was much appreciated.

10/10

Exceptional

06 Apr 2026

Sandra

Perfect location and super warm and helpful staff … love the boutique size and feel

10/10

Exceptional

01 Apr 2026

Michael

Great staff. Super accommodating to travelers with a great lounge to stay in before or after checkin. Very clean and enjoyable.

10/10

Exceptional

01 Apr 2026

Michael

The hotel has a perfect central location and is well maintained. Would highly recommend for travelers looking for a little space in the town center.

Partner

10/10

Exceptional

25 Mar 2026

JOHN

Great location.

Partner

8/10

Excellent

15 Mar 2026

Jiyoun

Great location and friendly staff. If you arrive early or depart later, you can ask them to hold your luggage. The location is excellent; however, due to construction on the nearby road, taxis were unable to drop us off directly in front of the hotel.

Partner

10/10

Exceptional

14 Mar 2026

Mr Brian L

Hotel is ideally situated for a city break in Lisbon.

Staff, food, rooms are all excellent.

Only issue is access by taxis. Although hotel offers taxis pick up the road network does not allow pickup to/from front door.

Also hotel offers taxi pick up for 35 euro. You can travel by taxis for 15 euro.

Cannot criticise staff or hotel on any issue and would recommend for a visit to the city and would return.

Just want to highlight these issues for anyone with mobility issues.

10/10

Exceptional

07 Mar 2026

Stephen

Very friendly and helpful staff. Location is great as the Metro will take you from the Airport to within 100 metres from the front door of this hotel. Location is great in that you can walk to many of Lisbons top attractions.

Partner

10/10

Exceptional

04 Mar 2026

Nick

Was a wonderful stay in a very nice hotel

Partner

10/10

Exceptional

02 Mar 2026

MARITONI YUMANG

First off, special thanks to the staff who were incredibly kind to adjust our reservation due to our flight cancellation when we were hit with the blizzard on the east coast. Our room were was very modern and clean and their breakfast was delicious. The hotel was very close to major attractions, shopping area and the metro station. We would definitely stay here again. If you’re looking for a place to stay at Lisbon, we would definitely recommend Ferraria XVI FLH Hotel.

Partner

10/10

Exceptional

25 Feb 2026

Craig

Fantastic location, clean rooms, great shower.

10/10

Exceptional

25 Feb 2026

H

The room was spotless and all the staff were very helpful and courteous. The hotel was in prime location, next to Metro station and all the amenities. The breakfast was very nice as well. Next time I’m in Lisboa I will definitely stay here.

Partner

10/10

Exceptional

24 Feb 2026

joan

A beautiful surprise in a charming part of Lisbon. The colors, tiles, and pastries were a great photo oportunties, The staff’s warmth made it feel like a home away from homes Perfect breakfast, endless coffee, and that afternoon cake — worth every extra pound..

Self

10/10

Exceptional

21 Feb 2026

Jacqueline

We had a lovely stay at this hotel. The location is great and the staff are really nice and very helpful. We loved the breafast which is unusally included these days and was continually replenished. The cake and coffee available every afternoon was a really nice touch. Thomas and Iris were particularly lovely. We would recommend this hotel and will definitely stay here again.

Partner

6/10

Pleasant

20 Feb 2026

Brenda

The staff were courteous and friendly. The room was very small, and nowhere to put our things.

Partner

10/10

Exceptional

19 Feb 2026

Kelly

Right from entry to exit this hotel had excellent service. The staff was exceptional and have an in-depth understanding of customer support. Their attitude was upbeat and refined at the same time. Our room was spotless and well appointed! We were greeted by a lovely personalized note in our room. The breakfast room was cosy and had an ample selection of items. We did not want to leave so yes we would highly recommend it and would gladly return.

Partner

10/10

Exceptional

10 Feb 2026

Scott

Staff! Friendly and helpful.
Very modern, clean room.
Lovely barhroom with two sinks.
Would definitely return there.

Leisure Self

8/10

Excellent

07 Feb 2026

Rachael

Lovely hotel, clean room and allowed us to check in early which was amazing. Great location close to many tourists sights and easy to walk around.

Air con didn’t work and the room was too hot, which didn’t get sorted even though we spoke to staff on many occasions about it. Our only complaint as everything else was lovely.

Partner

10/10

Exceptional

31 Jan 2026

Stacy

Stayed for one night loved it! Great location!

Leisure Partner

10/10

Exceptional

27 Jan 2026

larry

very helpful staff, clean room

10/10

Exceptional

14 Jan 2026

Ben

Best hotel ever, great staff great breakfast and amazing trip overall.

Leisure Friends

10/10

Exceptional

07 Jan 2026

Bipin

Room was spacious, clean and well organised to meet our needs. Had an outstanding view from the window given the festive season.
Staff were polite, courteous and were very pleasant always.
We had a fantastic stay and would be staying here when we visit Lisbon next time

Leisure Partner

8/10

Excellent

26 Dec 2025

Ling

The breakfast was great and fresh. The staff at the hotel was very friendly and helpful.

Leisure Partner

10/10

Exceptional

11 Dec 2025

Malcolm

It was all just perfect
Great staff with good local knowledge

Partner

2/10

Poor

07 Dec 2025

Lydia

NO AIR CONDITIONER!! Only hotel system and was very hot.
Hotel is beautiful, but we didn’t slept at all, no choice for another room to open window with no noise. Horrible night!

10/10

Exceptional

01 Dec 2025

Everliny

Hotel limpo, confortável e moderno. A equipe é muito atenciosa e educada, especialmente a recepcionista Isadora. Com certeza eu recomendo a estadia neste hotel.

Partner

10/10

Exceptional

27 Nov 2025

Thomas

Very modern, clean and friendly. We really enjoyed our stay and the staff made us feel very welcome. An ideal position in Lisbon as a tourist with many attractions within walking distance.

Leisure Partner

10/10

Exceptional

24 Nov 2025

Liliana

Clean room! Excellent
Staff super super excellent!!!

Leisure Self

10/10

Exceptional

18 Nov 2025

Kim

We stayed at Ferraria XVI FLH Hotel for 4 nights.

From the moment we arrived and greeted, we felt right at home. Everyone was friendly and helpful. We arrived early and was able to use the changing rooms to change and leave our luggage in storage until check-in.

The room was equipped when the basic necessities. We were gifted chocolate and a nice hand written note. Hotel includes breakfast and afternoon tea.

It is centrally located where you could walk to a lot of attractions or take the nearest public transportation like the subway from the Baixa-Chiado subway station (less then 2 min walk) or bus/tram at Commercio area (less than 5 min walk).

Leisure Partner

10/10

Exceptional

09 Nov 2025

Mary Concepcion

Highly recommended!

Partner

10/10

Exceptional

02 Nov 2025

Railene

Beautiful hotel in the heart of Lisbon. Walking distance to a lot of sightseeing. The staff were so pleasant and helpful.
The rooms are beautiful, super clean, great amenities.
Breakfast and afternoon tea were delicious. We’re certainly going back to Lisbon and the Ferraria is our place to stay.

10/10

Exceptional

26 Oct 2025

Courtney

Staff was incredibly friendly.

The hotel was centrally located and with walking distance to many attractions and shopping areas.

Leisure Family

10/10

Exceptional

26 Oct 2025

Colin

The rooms, service and breakfasts were all thoughtfully designed and executed. We loved our stay at your hotel.

Partner

10/10

Exceptional

22 Oct 2025

Kelly

Great breakfast, clean and comfortable room. Staff very helpful. Great hotel and would stay there again.

10/10

Exceptional

21 Oct 2025

Kevin

Great location Great hotel

Very nice hotel. Perfect location Friendly efficient and helpful staff

Partner

10/10

Exceptional

19 Oct 2025

claudette

The staff are very welcoming, helpful and were all eager to answer your questions enthusiastically. 5 star service!

8/10

Excellent

19 Oct 2025

Diana

Excellent service, breakfast, room, quiet, thankbyou!

Leisure

10/10

Exceptional

18 Oct 2025

Peggy

The staff were courtesy and professional. Always helpful

Leisure Partner

8/10

Excellent

17 Oct 2025

Maria Margarita

We stayed for my wife’s 50th birthday and the hotel left a chilled bottle of wine in our room one evening.

The hotel room was nice and quiet.The staff were friendly and the location is busy but convenient.

The only complaint is that the cleaning staff remove towels and slippers even when placed in area with intention to reuse.

Overall a great stay and highly recommended hotel.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Trevor

Great stay. Would absolutely come come back again.

10/10

Exceptional

09 Oct 2025

michael

Good breakfast, excellent location

Leisure Partner

8/10

Excellent

08 Oct 2025

Sheila

There was an odd smell when AC wasn’t on. Other then that the room was really good

Leisure Family

10/10

Exceptional

05 Oct 2025

Monica

Really cool hotel, great location, clean, amazing shower, bed, bedding and breakfast. Staff were also super nice. Will definitely stay there again.

Leisure Partner

10/10

Exceptional

01 Oct 2025

Alison

We had a wonderful stay and I would highly recommend this hotel. The only critique I have is there is no good space for a large suitcase in the room. I would not book if you are traveling with a lot of luggage.

Leisure Friends

10/10

Exceptional

01 Oct 2025

Aftab

City chic

Lovely chic hotel with excellent service. Very central !

Business

10/10

Exceptional

30 Sep 2025

Kevin

We had a great stay! Staff was super friendly and helpful. Room was sparkling clean. You could not ask for a better location in Lisbon.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Rebecca

Great hotel, fantastic location and a gorgeous breakfast buffet. Would stay here again!

8/10

Excellent

25 Sep 2025

Oliver

Overall a good stay and very friendly and accommodating staff. Buffet breakfast had many options, it's just that if someone stays for 5 days like we did it ends up getting old because it's the same breakfast items everyday. Would be nice to see a bit of variety. Room was very clean and modern, very practical safe included. Excellent location to explore old historic Lisbon!

Leisure Partner

10/10

Exceptional

24 Sep 2025

Palvi

very nice

10/10

Exceptional

24 Sep 2025

Eunkyong

Everything was perfect for my stay. Clean room, well prepared breakfast, safe and convenient location, and a staff at the front desk, she was so kind and sincere. I will definitely recommend this place.

Leisure Friends

8/10

Excellent

23 Sep 2025

Helene

Rearview Window of Portugal

The bathroom was smaller than expected but the room was intimate. However, once you open the window facing the Rua Augusta, these amenities are meaningless. The sounds of people walking and mingling, waiters serving food, street performers singing is completely breathtaking! The entire staff was exceptional and very engaging! I will definitely refer this Hotel to my friends and family.

Partner

10/10

Exceptional

19 Sep 2025

Scott

Very nice stay. I can't say anything negative about this place, which is rare. The breakfast was wonderful. Room was very modern and clean. When I got there, there were chocolates on the bed, a small bottle of wine. The location is very central to the whole old town area. You are literally one block away from the central strip with all the restaurants. I have to say that each and every employee was very friendly and accommodating. 100% a great pick. Management and employees are really nice!

Leisure Self

10/10

Exceptional

17 Sep 2025

Martin

Great!

Great location, good breakfast, staff was amazingly nice.

Partner

10/10

Exceptional

14 Sep 2025

Diana

Excellent service, clean, nice rooms, exceptional location. I loved it

Leisure Friends

10/10

Exceptional

12 Sep 2025

Rita

This small hotel is a perfect place to stay when in Lisboa. Although our room was one of the smaller ones, we had ample space to relax. The bathroom had generous proportions too. The hotel was always spotless, every staff member was friendly, welcoming and helpful. To top it off breakfast was always fresh and delicious. The afternoon cake always available in the lounge was a welcome treat as we came back from wandering around the city. We would love to come back one day!

Leisure

10/10

Exceptional

01 Sep 2025

Reiko

Safe and convenient area, super clean and friendly hotel. I’d happily choose it again when I return to Lisbon!

Leisure Self

10/10

Exceptional

01 Sep 2025

Claudia

Boutique style with spacious rooms and very clean.

Leisure Family

10/10

Exceptional

30 Aug 2025

Rina

Staff were lovely, and made our staff enjoyable

Leisure Family

10/10

Exceptional

23 Aug 2025

Guy

Amazing place ! Clean , comfortable, great breakfast, close to everything and a very attentive and helpful staff !

Partner

10/10

Exceptional

18 Aug 2025

Stephan

Incredible location, beautifully updated property and a very nice continental breakfast included!

Leisure Self

10/10

Exceptional

14 Aug 2025

Verified traveler

Fantastic hotel. In a great location and great value for the money. I would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

13 Aug 2025

Timothy

We loved this hotel it was just perfect to explore the city. Staff were lovely and very helpful. The breakfast was delicious, with a good choice. Would definitely recommend.

Leisure Family

10/10

Exceptional

12 Aug 2025

Hugh

Great hotel in an excellent location to explore the city, really welcoming and friendly staff, breakfast was really good in a very unique, quirky dining room. Really enjoyed our stay. Will visit again and definitely recommend.

Leisure Partner

10/10

Exceptional

11 Aug 2025

Jean

The hotel receptionist upon arrival arranged to have our rooms ready before the check in time. The bed was very comfy, great sound proofing from the other rooms as well as the outside. Centralized and close to everything. Breakfast was provided and greatly appreciated. 10/10 we will definitely stay again

Leisure Partner

10/10

Exceptional

08 Aug 2025

Shane

Everything was excellent. The staff were very nice, the room was nice and big. There was free tea/coffee and cake/biscuits, which we were even allowed to use after we'd moved out and came back for our bags.

One smalle point. The frosting on the bathroom wall should be extended to the floor. I could potentially see my mother sitting on the toilet while lying on my bed.

Leisure Family

10/10

Exceptional

28 Jul 2025

Sahba

Exceptional Service and a Prime location

The true hallmark of an exceptional hotel lies in its people—and here, the staff are nothing short of extraordinary. From the moment I arrived, their dedication and warmth were evident in every interaction. At check-in, I was welcomed not only with efficiency but also with genuine kindness that immediately made me feel both valued and at home. The process was smooth and unhurried, with the receptionist taking time to answer my questions and recommend local attractions, all with a sincere smile.

While the service throughout was consistently excellent, I must extend special thanks to three individuals who truly went above and beyond: Fernando, Isadora, and the wonderful Manta. Their attentiveness, professionalism, and heartfelt hospitality made a lasting impression, and I’m incredibly grateful for their efforts.

Every member of the team seemed to share this remarkable spirit of service. Whether it was the concierge offering insider tips, the housekeeping staff keeping my room immaculate, or the restaurant team who remembered my coffee preference after just one breakfast—every gesture felt thoughtful and personal. Touches like a handwritten welcome note made the entire experience feel genuinely special and far exceeded my expectations.

And let’s not forget the location—it’s unbeatable. You’ll find yourself right in the heart of the city's most popular attractions. Honestly, you won’t find a better spot. Just book your stay, see it for yourself, and thank me later.

Friends_and_family Friends

10/10

Exceptional

24 Jul 2025

Michael

This is a fantastic property! The location is amazing, and it really is pretty quiet given that it’s in the middle of everything. The staff are super friendly and helpful, and the amenities are top notch. Definitely would recommend and would come back again!

Leisure Partner

10/10

Exceptional

22 Jul 2025

CLAUDIA

Our stay was perfect, convenient location, walkable to some of the main attractions, staff was very attentive and friendly, and the room was clean. Breakfast was great!

Leisure Friends

10/10

Exceptional

09 Jul 2025

Dana

Great location! Clean, nice rooms. Staff was very nice and professional. Excellent breakfast options too and enjoyed relaxing in the lounge.

Leisure Family

10/10

Exceptional

08 Jul 2025

Arlicia

The staff were friendly and helpful. The rooms were clean and photos were just as advertised