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The Ivens Autograph Collection

Lisbon · Portugal

Rua Capelo 5View location

9.6/10Excellent100 Reviews
Cleanliness10.0/1010.0
Service9.6/109.6
Comfort9.8/109.8
Condition9.8/109.8
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Ivens Autograph Collection

Experience Lisbon's vibrant heart at The Ivens, Autograph Collection, a luxury hotel in the historic Old Town. Just a short stroll from Santa Justa Elevator and Rossio Square, this hotel offers a memorable stay. Enjoy two onsite restaurants, including the Italian-inspired Barra, or relax with 24-hour room service.

Unwind with a drink at the bar/lounge after a workout in the fitness center or admire the tranquil garden views. Each of the 87 air-conditioned rooms provides modern comforts like flat-screen TVs, complimentary Wi-Fi, and private bathrooms with hair dryers and slippers.

Additional conveniences include laptop-compatible safes and a nightly turndown service. Start your day with a cooked-to-order breakfast (available for a fee). Complimentary newspapers, dry cleaning/laundry services, and valet parking are also available. The closest airport is Humberto Delgado Airport (LIS).

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With a stay at The Ivens, Autograph Collection in Lisbon (Lisbon City Center), you'll be a 5-minute walk from Santa Justa Elevator and 6 minutes by foot from Rossio Square. This luxury hotel is 0.6 mi (0.9 km) from Avenida da Liberdade and 0.3 mi (0.6 km) from Commerce Square.

Make yourself at home in one of the 87 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature hair dryers and slippers. Conveniences include phones, as well as laptop-compatible safes and a turndown service.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Popular amenities

Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Conde Nast Hot List Year 2022 No rollaway/extra beds available Parking height restrictions apply Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in BREEAM Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
    • Service fee: 2 percent

    We have included all charges provided to us by the property.

  • You need to know
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately EUR 30 for adults and EUR 15 for children
    • Covered self parking fee: EUR 25 per day
    • Covered extended parking fee: EUR 25 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Portuguese

    English

    French

    Spanish

Nearby attractions

Armazens do Chiado Mall 0.2 km / 0.1 mi
Fernando Pessoa Statue 0.2 km / 0.2 mi
Camões Square 0.4 km / 0.2 mi
Santa Justa Elevator 0.4 km / 0.2 mi
Rua Augusta 0.4 km / 0.2 mi
Carmo Convent 0.4 km / 0.3 mi
Fado in Chiado 0.4 km / 0.3 mi
Lisbon City Hall 0.4 km / 0.3 mi
Rossio Square 0.5 km / 0.3 mi
Pink Street 0.5 km / 0.3 mi
Commerce Square 0.6 km / 0.3 mi
Rua Augusta Arch 0.6 km / 0.4 mi
Ribeira das Naus 0.6 km / 0.4 mi
Figueira Square 0.6 km / 0.4 mi
Miradouro de São Pedro de Alcântara 0.7 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 87
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Lift access
  • Garden
Show 4 more facilities & services
  • Newspapers
  • Breakfast
  • Minimum check-in age: 18
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    The Ivens Autograph Collection

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL

    Photos are not available for this room type.

    The Ivens Autograph Collection

    SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    The Ivens Autograph Collection

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 39 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable10 photos

    The Ivens Autograph Collection

    DOUBLE SUPERIOR KING BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    The Ivens Autograph Collection

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 22 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable11 photos

    The Ivens Autograph Collection

    DOUBLE KING SIZE BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    The Ivens Autograph Collection

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    The Ivens Autograph Collection

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    The Ivens Autograph Collection

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM QUEEN BEDDOUBLE • PREMIUM QUEEN BEDDBL.PI-QN

    Photos are not available for this room type.

    The Ivens Autograph Collection

    DOUBLE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    The Ivens Autograph Collection

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    The Ivens Autograph Collection

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB PREMIUMDOUBLE • CLUB PREMIUMDBL.CB-PI

    Photos are not available for this room type.

    The Ivens Autograph Collection

    DOUBLE CLUB PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    The Ivens Autograph Collection

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 22 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    The Ivens Autograph Collection

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    The Ivens Autograph Collection

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GUEST ROOMTWIN • GUEST ROOMTWN.GR

    Photos are not available for this room type.

    The Ivens Autograph Collection

    TWIN GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    The Ivens Autograph Collection

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 22 m²TWN.ST
    TWIN STANDARDPhoto unavailable6 photos

    The Ivens Autograph Collection

    TWIN STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    The Ivens Autograph Collection

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BED • 1 Bedroom • 30 m²DBL.KG-PI
    DOUBLE PREMIUM KING BEDPhoto unavailable11 photos

    The Ivens Autograph Collection

    DOUBLE PREMIUM KING BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWSTWIN • WITH VIEWSTWN.WV

    Photos are not available for this room type.

    The Ivens Autograph Collection

    TWIN WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Ivens Autograph Collection

9.6
Excellent
100 Reviews
Cleanliness
10.0 /10
Service
9.6 /10
Comfort
9.8 /10
Condition
9.8 /10
Amenities
9.2 /10
50 reviews shown
10/10
Exceptional
26 Jul 2026
Michael
Awesome
10/10
Exceptional
04 Jun 2026
Don
An exceptionally beautiful property located in the heart of Lisbon. The rooms were small, but elegantly appointed. Staff, especially the concierge, were extremely responsive. Had a fantastic dinner in their beautiful dining room. Don’t miss spending some time at the bar.
10/10
Exceptional
06 Feb 2026
Silvano
Great stay. Perfect location. Staff was awesome.
Leisure Partner
10/10
Exceptional
30 Jan 2026
Zachary
Perfect
Leisure Partner
10/10
Exceptional
05 Jan 2026
Jesseca
Hotel Ivens is a gorgeous, thoughtfully designed hotel in a fantastic location. The decor is stunning without feeling stuffy, and the overall vibe strikes that perfect balance of stylish and welcoming.

What really set it apart, though, was the service. Truly next level. We were there over Christmas with our family, and the team went above and beyond to make the day feel special — thoughtful, kind, and genuinely attentive in a way that’s hard to find.

Four-star experience all around, and I’m honestly glad we chose this over the Four Seasons. Bonus: we stopped back a few days later just for drinks at the restaurant and it was such a fun scene — great energy, great cocktails, and a place you’d want to linger.

Highly recommend for travelers who care about design, location, and service that actually feels personal.
Friends_and_family Family
10/10
Exceptional
11 Dec 2025
Vera
Clean rooms we had everything we needed. Location was great and also the staff was amazing. Thanks for all.
Leisure Friends
10/10
Exceptional
23 Nov 2025
Gurmeet
Amazing! Will definitely be back.
Friends_and_family Friends
10/10
Exceptional
07 Nov 2025
Diane
Beautiful hotel, excellent restaurant, amazing staff, great location.
Partner
10/10
Exceptional
31 Oct 2025
Jill
It was a lovely hotel, clean and the staff were very helpful and friendly. I would recommend it
Leisure Family
10/10
Exceptional
20 Oct 2025
imad
Service at restaurant and breakfast is so slow. I had to call manager ir i was ready to walk out
Partner
10/10
Exceptional
08 Oct 2025
Kristin
This hotel was fantastic. The staff was so helpful and there were so many personal touches throughout our stay. The rooms are very nice and it is conveniently located.
Friends_and_family Family
10/10
Exceptional
21 Sep 2025
Kate
Gorgeous room, great bar and restaurant, very attentive staff. We would definitely stay here again!
10/10
Exceptional
23 Aug 2025
Monica
Absolutely stunning hotel! Great staff , attentive! Highly recommend!
10/10
Exceptional
22 Aug 2025
Samir
Excellent hotel with extremely friendly staff. The Rocco restaurant is nnot to be missed.

Leisure Partner
10/10
Exceptional
24 Jun 2025
Maria
If there was an option for 10 stars I would have chosen that! We stayed at the hotel for 4 nights and had the absolute best time! We arrived, room was ready given it was lunch time we decided to have a bite in the restaurant! OMG gorgeous! The food was served in a beautiful light filled room with gorgeous design and delicious food. They make a tiramisu in front of you! Needless to say we ate there several times!
The rooms are so stylish, bathrooms fantastic, it's luxury and luxurious!
One night we had a few drinks at the bar, it's incredible. The doors are closed in the lobby and you can't imagine this incredible space is beyond and you can't hear a thing! My favourite place to stay in Lisbon, you have my heart!
Leisure Friends
10/10
Exceptional
23 Jun 2025
Ricardo
Great staff, wonderful place
Leisure
10/10
Exceptional
13 Apr 2025
ricardo
Excellent top of the line
Leisure Self
8/10
Excellent
15 Mar 2025
Nick
Generally excellent. The check in is on the first floor which is a bit odd and slightly inconvenient. The parking is valet and they didn’t charge me. The lobby could do with a bar and somewhere to buy coffee.
The room and bed were excellent.
Concierge was very helpful but one of the restaurants she recommended was only average, the other brilliant.
Leisure Partner
10/10
Exceptional
03 Mar 2025
Mohamad
Excellent property, very nice staff ! Beautiful restaurant and great location. My new spot every time I visit Lisbon.
Business_and_leisure Family
10/10
Exceptional
18 Feb 2025
Tracy
Exquisite hotel in a beautiful part of Lisbon. Easy access by car and very walkable to many sites. Staff was friendly and attentive. Room was luxurious and comfortable. Restaurant and bar get crowded at night so make a reservation if you want to eat dinner. Always was able to get a seat for a quick coffee or a drink though. Highly recommend.
Leisure Friends
10/10
Exceptional
22 Dec 2024
John
The staff was remarkable. And our friend, the chimp, was so welcoming.
Leisure Family
10/10
Exceptional
08 Dec 2024
Michael
Common areas were top notch designs. Rocco bar/restaurant was incredible. I have been a loyal fan of the Autograph Collection and The Iven deserves this branding - Highly recommend.
Leisure Friends
6/10
Pleasant
24 Nov 2024
Gina
I am torn on this review. The Chiado area of Lisbon that the Iven's is in is extraordinary, but the hotel itself falls short in many categories. The staff is either hot or cold. The rooms were VERY small, even for European standards. The bathrooms were unacceptable for the $800 per night price tag. Housekeeping was wonderful, the free mini bar amenities were gracious, and the breakfast was delightful.
Leisure Partner
10/10
Exceptional
12 Aug 2024
Megan
The Iven's boutique hotel in Lisbon is amazing! I would give it 10 stars if I could. I stayed there for 6 nights during a trip to Portugal. The staff was so friendly and accommodating. The ambiance was amazing & the rooms are super comfortable. Rocco bar is super cool and delicious food and drinks. It was the perfect location to walk to lots of restaurants, pink street, the water, etc.
10/10
Exceptional
12 Aug 2024
Megan
The Iven's boutique hotel in Lisbon is amazing! I would give it 10 stars if I could. I stayed there for 6 nights during a trip to Portugal. The staff was so friendly and accommodating. The ambiance was amazing & the rooms are super comfortable. Rocco bar is super cool and delicious food and drinks. It was the perfect location to walk to lots of restaurants, pink street, the water, etc.
Leisure Friends
10/10
Exceptional
15 May 2024
Alexandra
The location is excellent. The rooms are modern and clean. Overall staff service isn’t as expected on a five star hotel.
Leisure Family
10/10
Exceptional
11 May 2024
Marian
Perfect
Leisure Family
10/10
Exceptional
07 May 2024
Jeong
Wonderful venue to stay to trip to Lisbon.
Friends_and_family Family
10/10
Exceptional
16 Mar 2024
Candra
I cannot say enough positive things about this hotel. It exceeded my expectations greatly. I spend much time researching hotels and areas and decided on The Ivens. My husband and I enjoyed the friendly staff, the gorgeous decor, the romantic ambiance of the bar and restaurants. There were plenty of options on cocktails, liquors, wines and the food was impeccable. The area was quiet, safe and walkable to many restaurants. The concierge was extremely helpful and gave us daily recommendations. The room was spacious, storage for luggage was wonderful and they left daily tips and treats in our room. If you are considering this hotel, look no further. When we return to Portugal again, it will certainly have our business. Thank you Ivens for a superb stay to celebrate our 5 year wedding anniversary.
Leisure
10/10
Exceptional
03 Jan 2024
Rachel

Amazing hotel, in great location!

The staff was incredible, we stayed here for NYE and couldn't have had a better time. Rocco the restaurant attached is also fantastic. Location is also amazing!
Partner
8/10
Excellent
20 Oct 2023
Robert
A good hotel in all respects with an outstanding restaurant.
Leisure Family
10/10
Exceptional
13 Oct 2023
Jeffrey
Great staff and nice rooms
Leisure Partner
10/10
Exceptional
09 Sep 2023
Steve
Great property and nice location
Leisure Partner
2/10
Poor
01 Sep 2023
Sohail
Terrible
Leisure Partner
10/10
Exceptional
28 Jul 2023
Verified traveler

Exceptional hotel

The level of service started with emails a week before our arrival to finalize our transportation, sightseeing, and comfort requirements.
Partner
10/10
Exceptional
22 Jul 2023
David
Everything was outstanding on every level from our room and the restaurant to the location. Bravo!!
Leisure Partner
10/10
Exceptional
01 Jul 2023
Hailey

Excellent stay

Beautiful hotel with great service. We will definitely stay here again when in Lisbon. The hotel is also in a very walkable area. we never had to take an uber anywhere.
Partner
10/10
Exceptional
07 Feb 2023
Fiona

Perfect city break hotel.

Great location, fabulous hotel.
Friends_and_family Family
10/10
Exceptional
01 Jan 2023
Nelia
The staff were very courteous knowledgeable and Place is clean.
Leisure Friends
10/10
Exceptional
18 Dec 2022
Jocelyn
The decor of the hotel is very elegant. The staff was extremely friendly and accommodating. The hotel is perfectly located to all of Lisbon’s famous attractions. I would definitely stay here again when I travel back.
Leisure Partner
10/10
Exceptional
12 Dec 2022
Avraham

Luxury with a cherry on top

A m a z i n g!
Friends_and_family Family
10/10
Exceptional
28 Aug 2022
deepak
Excellent staff and clean rooms
Leisure Partner
10/10
Exceptional
17 Aug 2022
Tayla
Forget about the nice location and design (though they’re superb), it has the BEST shower! Restaurants are also great.
Leisure Family_with_children
10/10
Exceptional
10 Aug 2022
Georges
Fantastic
Leisure Family
10/10
Exceptional
15 Jul 2022
Phoi Thi

Happy place

Wonderful ladies trip in lisbon. Great location. Service was amazing. Love the jo Malone products. Everyone was happy with the hotel. Bar and restaurants are super.
Friends_and_family Friends
4/10
Poor
03 May 2022
Sacha
Small rooms, front desk staff is very helpful but cleaning crew is quite problematic. They knock on door while do no disturb is on. We got several calls to our room , some quite late for no reason speaking in Portuguese and hung up. Breakfast is terrible, coffee is very bad. This hotel has potential but they are not a 5 star yet
Leisure Partner
4/10
Poor
02 May 2022
Sacha
Rooms are small, friendly staff at front desk but rest seems disorganized. Very frequent room disturbance from knocking when do not disturb sign is on, calling the room in error (5 times), and door banging in the hallway. Our room got flooded due to plumbing issue, we’re moved to downgraded room with no city view. And don’t serve capsule coffee to customer in a 5 star hotel
Leisure Family
8/10
Excellent
23 Mar 2022
Christopher
Beautiful hotel, though the rooms are small
Partner
10/10
Exceptional
14 Feb 2022
Benedicto
We came to Lisbon for our honeymoon, and found the hospitality in Portugal to be top notch. The Ivens raised that bar even further. The staff were absolutely awesome and go out of their way to make you feel welcome and special, even remembering us by name. Housekeeping must clean the room at least 3 times a day, as it always felt like we had fresh towels being provided. As an added bonus, the location is awesome and you find yourself right in the middle of shops, bars, restaurants and the metro, comboio station Cais do Sodre. Could not recommend this hotel highly enough, and will most certainly only ever return here in the future.
Antonio provided us with very personalised hospitality, and the stay at the Ivens will easily be our most memorable. If only all hotels could be like this!
Leisure Partner
10/10
Exceptional
03 Feb 2022
Vivek
Great location. Wonderful ambience . delicious food. Attentive staff
Business_and_leisure Self

Location & surroundings

The Ivens Autograph Collection
Rua Capelo 5, Lisboa, Portugal

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The Ivens Autograph Collection

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