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Urbano Flh Hotels Lisboa

Lisbon · Portugal

42 Rua Da MadalenaView location

9.6/10Excellent1,001 Reviews
Cleanliness9.6/109.6
Service9.8/109.8
Comfort9.2/109.2
Condition9.4/109.4
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Urbano Flh Hotels Lisboa

Enjoy a central Lisbon stay at Urbano FLH Hotels Lisboa, steps from Commerce Square and an 11-minute walk from Rossio Square. This hotel offers complimentary continental breakfast, Wi-Fi, and cable TV in each of its 26 guestrooms. Bathrooms feature showers and hair dryers, plus conveniences like safes and bottled water.

A 24-hour front desk and multilingual staff are available for guest assistance. Nearby attractions include Lisbon Cathedral (0. 2 km) and Castle of São Jorge (0. 5 km). Lisbon Airport (LIS) is 9. 7 km away.

Read more about this hotelShow less

With a stay at Urbano FLH Hotels Lisboa, you'll be centrally located in Lisbon, steps from Commerce Square and within a 5-minute walk of Rua Augusta Arch. This hotel is 0.3 mi (0.5 km) from Castle of São Jorge and 0.5 mi (0.8 km) from Lisbon Cathedral.

Make yourself at home in one of the 26 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 105204/AL
  • Minimal age
    18
  • Spoken Language

    Portuguese

    English

    French

    Spanish

Nearby attractions

Commerce Square 0.2 km / 0.1 mi
Rua Augusta 0.2 km / 0.1 mi
Rua Augusta Arch 0.2 km / 0.1 mi
Lisbon Cathedral 0.2 km / 0.2 mi
Lisboa Story Centre 0.3 km / 0.2 mi
Lisbon City Hall 0.4 km / 0.3 mi
Ribeira das Naus 0.4 km / 0.3 mi
Armazens do Chiado Mall 0.5 km / 0.3 mi
Figueira Square 0.6 km / 0.4 mi
Miradouro de Santa Luzia 0.7 km / 0.4 mi
Santa Justa Elevator 0.7 km / 0.4 mi
Rossio Square 0.7 km / 0.4 mi
Portas do Sol Viewpoint 0.8 km / 0.5 mi
Carmo Convent 0.8 km / 0.5 mi
Castle of São Jorge 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 26
  • hotel
  • Wheelchair-accessible
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Transfer serviceExtra charge
  • Lift access
  • Breakfast
  • Breakfast buffet
Show 2 more facilities & services
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Urbano Flh Hotels Lisboa

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 18 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable4 photos

    Urbano Flh Hotels Lisboa

    DOUBLE SUPERIOR

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORT • 1 Bedroom • 22 m²DBL.OM
    DOUBLE COMFORTPhoto unavailable5 photos

    Urbano Flh Hotels Lisboa

    DOUBLE COMFORT

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Room amenities

    • Internet access
    • Housekeeping
    • Safe
    • Individually adjustable air conditioning
    • TV
    • Hairdryer
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Urbano Flh Hotels Lisboa

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Urbano Flh Hotels Lisboa

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE INNERDOUBLE • INNERDBL.IN

    Photos are not available for this room type.

    Urbano Flh Hotels Lisboa

    DOUBLE INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Urbano Flh Hotels Lisboa

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Urbano Flh Hotels Lisboa

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE INNERSINGLE • INNERSGL.IN-1

    Photos are not available for this room type.

    Urbano Flh Hotels Lisboa

    SINGLE INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.IN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE INNER-QUEEN SIZE -VUODEDOUBLE • INNER-QUEEN SIZE -VUODE • 1 Bedroom • 13 m²DBL.IN-QN
    DOUBLE INNER-QUEEN SIZE -VUODEPhoto unavailable4 photos

    Urbano Flh Hotels Lisboa

    DOUBLE INNER-QUEEN SIZE -VUODE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    INNER-QUEEN SIZE -VUODE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.IN-QN

    Room amenities

    • Internet access
    • TV
    • Hairdryer
    • Safe
    • Bathroom: 1
    • Individually adjustable air conditioning
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Urbano Flh Hotels Lisboa

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Urbano Flh Hotels Lisboa

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE INNERSINGLE • INNER • 1 Bedroom • 11 m²SGL.IN
    SINGLE INNERPhoto unavailable6 photos

    Urbano Flh Hotels Lisboa

    SINGLE INNER

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.IN

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR QUEEN BEDSUITE • SUPERIOR QUEEN BEDSUI.QN-SU

    Photos are not available for this room type.

    Urbano Flh Hotels Lisboa

    SUITE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 23 m²SUI.ST
    SUITE STANDARDPhoto unavailable4 photos

    Urbano Flh Hotels Lisboa

    SUITE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room INNERRoom • INNERROO.IN

    Photos are not available for this room type.

    Urbano Flh Hotels Lisboa

    Room INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASIC • 1 Bedroom • 16 m²DBL.Z1
    DOUBLE BASICPhoto unavailable6 photos

    Urbano Flh Hotels Lisboa

    DOUBLE BASIC

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Room amenities

    • Housekeeping
    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 15 m²TWN.ST
    TWIN STANDARDPhoto unavailable4 photos

    Urbano Flh Hotels Lisboa

    TWIN STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Housekeeping
    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Urbano Flh Hotels Lisboa

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Urbano Flh Hotels Lisboa

9.6
Excellent
1,001 Reviews
Cleanliness
9.6 /10
Service
9.8 /10
Comfort
9.2 /10
Condition
9.4 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
26 Jul 2026
Cailey
breakfast was fabulous, staff was so helpful during a baggage issue. hotel was clean and in the perfect location.
10/10
Exceptional
26 Jul 2026
Kerry
Friendly staff. Very supportive to our needs.
10/10
Exceptional
25 Jul 2026
Jordan
Staff was great. Breakfast was ample
10/10
Exceptional
25 Jul 2026
Shannon
Everything was so amazing! Staff was so helpful, location was perfect, room was comfortable and clean. Would 10000% recommend staying here especially if you’re a solo traveler as I was!
10/10
Exceptional
22 Jul 2026
April
Staff was very helpful
Nice hotel
Small rooms very close to everything and you can get droppped off at the front of the hotel
10/10
Exceptional
20 Jul 2026
Alexander
Great place, close to a lot of good sites and easy to get around the area. Rooms were good size and the staff were all kind and present. Breakfast was delicious
Partner
10/10
Exceptional
16 Jul 2026
Cameron
Great location with everything within walking distance. Pedro was super helpful when we arrived and gave us great tips and recommendations. Breakfast is small but nice and a good enough selection, and the hotels offers snacks, water and coffee throughout the afternoon. 24/7 reception and key card entry makes it feel very safe. Only small complaint is the view from the room as it looks out directly onto another building which is under construction.
Partner
10/10
Exceptional
13 Jul 2026
Keswick
Excellent staff, fantastic breakfast and location was a great hotel for our first trip to Lisbon.
10/10
Exceptional
12 Jul 2026
Peter
Very clean room with an amazing breakfast with good but not great AC. A little louder just based on probably the sound dampening of the room, and the room was a little smaller than expected. But the location was super convenient and the breakfast with cake and coffee was fantastic!
Partner
10/10
Exceptional
12 Jul 2026
Mary
Urbano was Excellent!!! Perfect location to walk and see Lisbon. The staff were amazing and very helpful, especially Pedro. They made the trip so much easier and went out of their way to help. The breakfast was delicious and the room was nice and clean. Would definitely stay there again!!!
Family_with_children
10/10
Exceptional
11 Jul 2026
Akaolisa
Was an awesome hotel. Great free breakfast, nice rooms. Helpful staff
Self
10/10
Exceptional
07 Jul 2026
Manuel
First of all, the staff were very kind and helpful. Breakfast was excellent and varied. Our room was spacious although being on the top floor we had to take the lift to the 4th floor and then climb the stairs which are not steep. Bell boy ready to help with luggage. The hotel location great, a few steps from Praca do comercio and Rua Augusta.
Partner
10/10
Exceptional
06 Jul 2026
Pamela
Very nice property in a great location. Easy to walk to main pedestrian street and square by the river. The staff was very nice and helpful. The room is nicely decorated. However it is very small. The bathroom is behind frosted glass. They appointed a small space well, but might be an issue. We still enjoyed our stay.
Friends
10/10
Exceptional
01 Jul 2026
Francoise
The location is great, the staff is very friendly and the included breakfast was the perfect way to start our days. Highly recommend!
Partner
8/10
Excellent
30 Jun 2026
Michelle
Excellent location in the heart of the city is this small boutique hotel. They offer a delicious breakfast and afternoon tea and cake; their staff is extremely helpful
but rooms are very small. Room is clean. I had a tiny room for a solo traveler. Tiny is the operative word with not much space. Took some getting used to but all the other factors outweighed this
10/10
Exceptional
29 Jun 2026
Ashley
Great location, helpful staff, clean room. Would def recommend!
Self
10/10
Exceptional
20 Jun 2026
Elan
Great spot near many attractions, the hotel staff was very kind and accommodating.
Partner
10/10
Exceptional
17 Jun 2026
Deniz
We really like it. I will be there again soon . Staff was so polite and helpfull to us. I recommend to my friends and family the this hotel.
Partner
10/10
Exceptional
06 Jun 2026
Dariia
24/7 coffees Nespresso in the lobby, snacks for guests, very nice touch.
Partner
10/10
Exceptional
31 May 2026
Lorne
An airport shuttle might be nice :)
Family
10/10
Exceptional
24 May 2026
Emilse N
We really enjoyed our stay at this hotel! Breakfast was good!
Partner
10/10
Exceptional
24 May 2026
Rachel
Amazing hotel with fantastic staff. Matilde checked me in and gave me some great recommendations and the rest of the staff throughout my stay were terrific.

Breakfast was perfect, the coffee machine in the lobby 24/7 was a nice addition.

While the room is definitely smaller than I am used to, it worked for my solo travels. It was a bit difficult to navigate with my large suitcase, but I still would highly recommend this hotel. You don’t spend much time in your room anyways while in Lisbon.
Self
10/10
Exceptional
24 May 2026
Mary
Nice location, attentive staff, comfortable rooms!
Friends_and_family Friends
10/10
Exceptional
21 May 2026
noel
Staff always smiling and polite
Partner
10/10
Exceptional
18 May 2026
Evan
The central location and the AC
Self
10/10
Exceptional
11 May 2026
Ken
The staff was very helpful the room was clean and location very convenient. The breakfast was well stocked and delicious.
I highly recommend this hotel
10/10
Exceptional
09 May 2026
Jon
The front staff was very helpful on several occasions.
Self
8/10
Excellent
08 May 2026
Glen
Wonderful hotel! Rooms were clean, beds and pillows were comfortable and breakfast was a great start to the day. There was even coffee/tea and sweet treats available at night. The only issue we had during our stay was the air conditioning wasn’t working in the building. After the first couple of nights, they got us a fan which helped Otherwise a wonderful stay!
Partner
10/10
Exceptional
08 May 2026
maolin
great location and good service
Family
10/10
Exceptional
07 May 2026
PATRICK
Everybody sooo nice and helpful..breakfast was absolutely delicious, fresh..we will stay again for sure!! We loved our experience. Perfect
Partner
10/10
Exceptional
05 May 2026
Jeremy
Beautiful hotel, amazing breakfast, fantastic location. We will always return.
Partner
10/10
Exceptional
27 Apr 2026
Madison
lovely hotel! clean and very helpful staff! breakfast was delicious. perfect location for exploring on foot. stayed before boarding a cruise and were able to easily walk to the port. would stay again 100%
Partner
10/10
Exceptional
27 Apr 2026
Lisa
Great value hotel in a good location. Staff couldn’t have been friendlier, so helpful. Lovely continental breakfast and nice clean rooms and bathrooms. Would definitely recommend Urbano
Friends
10/10
Exceptional
23 Apr 2026
Heather
The staff are as good as they get! I was warmly welcomed and felt right at home my whole stay. It a beautiful hotel, exceptionally clean, comfortable, and near the best thi gz to do and see in Lisbon. I look forward to retuning.
Self
10/10
Exceptional
22 Apr 2026
Gerard
We loved this hotel! Our room was spotless, the staff were extremely helpful, and the breakfast was fresh and delicious. We were within walking distance of so many of Lisbon’s highlights and the train station to Sintra.
Partner
8/10
Excellent
19 Apr 2026
Helen
This is a lovely little boutique hotel in a great location. On check in there was a couple of minor issues with the room which front of house dealt with very quickly. Breakfast was really great; a lovely selection of fresh fruit, yoghurt, pastries, toast, eggs, hams and cheeses etc. The only thing that I would suggest as an improvement would be tea/coffee making facilities in the room.
Friends_and_family Friends
10/10
Exceptional
15 Apr 2026
Diane
The location is great! Room was comfortable and clean. Breakfast was delicious. Staff were helpful and friendly. I have stayed at this hotel twice and would stay again.
Friends
10/10
Exceptional
07 Apr 2026
Ouida
Safe location and clean with basic furnishings. Good breakfast.
Family
4/10
Poor
06 Apr 2026
Rebecca
Staff were very friendly and amenities were great, and hotel is in a great location. However, the bed was extremely uncomfortable - probably one of the worst hotel beds we have ever slept in - and the sheets and pillows were thin and scratchy. While room was generally clean, bathroom in particular showed a lot of signs of wear (rust and mold in the tub that couldn’t be cleaned off). No fridge in room either. For those reasons, would not stay here again or recommend to others.
Partner
10/10
Exceptional
31 Mar 2026
Stuart
Great
Self
10/10
Exceptional
31 Mar 2026
Amiya
Staff was very friendly! They greeted me every time I passed through the lobby. The breakfast buffet was perfect to start my day. Everything was great and the hotel was in a great location. Would definitely stay again in the future.
Self
10/10
Exceptional
29 Mar 2026
Donald
The staff were very friendly and helpful in suggesting activities and restaurants. Notwithstanding the pm checkin time our room was ready when we arrived mid morning when we disembarked from our cruise. The breakfast was excellent and staff offered to put together a care package on the day we left as we had an early flight. Only issue was the building air conditioning malfunction but staff tried to have it repaired. Would recommend this hotel for a very centrally located hotel in the old city.
Partner
10/10
Exceptional
25 Mar 2026
Rachel
Great spot close to restaurants, shops, and historic sites! The room was perfect and the staff was kind & friendly. The breakfast was nice too!
Self
8/10
Excellent
23 Mar 2026
Øystein
Very nice location. Some noice from the street in the morning.
Friends_and_family Friends
10/10
Exceptional
22 Mar 2026
Bethany Nicole
Great hotel for my solo trip - really well located, nice breakfast buffet included (delicious mini pastel de nata!), the room was clean and comfortable with a good bathroom, attentive and friendly staff. Would have been nice to have coffee facilities in the bedroom for first thing in the morning, but they do have a machine in the lobby. Overall a great place to stay.
Self
10/10
Exceptional
13 Mar 2026
Trudie
Really central, lovely hotel, great continental breakfast included.
Partner
10/10
Exceptional
11 Mar 2026
Jane
Great location. Nice staff. Hotel has everything you need. Great breakfast
Self
10/10
Exceptional
05 Mar 2026
Christian
Excellent
Partner
10/10
Exceptional
15 Feb 2026
Natasha
Excellent stay can’t believe the value for money. Lovely staff all friendly and helpful, great breakfast which we were expecting. Room was modern and clean with a comfy bed and good shower. No complaints!
Partner
8/10
Excellent
13 Feb 2026
Christina
The room got daily cleaning and felt so comfortable! The hotel is the perfect location to central Lisbon and you can easily walk everywhere. The breakfast had many great options as well!
Leisure Self
10/10
Exceptional
10 Feb 2026
Elizabeth
Room was very clean, staff were pleasantly helpful and courteous. We even received a restaurant recommendation for dinner in the neighbourhood. Highly recommend.
10/10
Exceptional
30 Jan 2026
Tara
Room was clean, common area was great & the breakfast was fantastic.
Leisure Friends
10/10
Exceptional
27 Jan 2026
Joelle
Fantastic breakfast, very friendly staff, comfortable beds and a walk-in shower.
Business_and_leisure Partner
10/10
Exceptional
25 Jan 2026
Amelia
Amazing room and super convenient!
8/10
Excellent
22 Jan 2026
Jessica Pires
It was a great stay. My partner and I arrived 4 hours before check-in time, and the staff were kind enough to check if there were any rooms available and check us in, which really helped us a lot and relieved the stress of all the hours traveled by plane.
Leisure Partner
8/10
Excellent
17 Jan 2026
matthew
Self service Breakfast was really good.
Room was clean and large.
Central city location so could be noisy at night.
Would stay again.
Leisure Friends
10/10
Exceptional
14 Jan 2026
Carmen
Excellent property. Very clean and quaint. This is smaller hotel but had everything we needed while in Lisbon.
Leisure Family
10/10
Exceptional
11 Jan 2026
Karina
Room was very clean and quiet despite the thin walls I did not find that I had any sleeping issues due to noise. The breakfast was surprisingly fresh and the staff very lovely and accommodating. The location of this hotel is perfect, so many places to explore within walking distance and also amazing transport links.
Self
10/10
Exceptional
09 Jan 2026
Linda
Very helpful, friendly staff. Breakfast was superb!
10/10
Exceptional
23 Dec 2025
Genady
It was a perfect stay at the hotel. The hotel is located in a central area, close to shopping and Central square,with plenty of dining options. The room maintenance was excellent, and the staff was very helpful. In the hotel lobby, tea and coffee are available around the clock, including cakes and cookies. The breakfast is excellent, and what was important is that they constantly checked that everything was available and added more as needed. In one word, recommended.
Friends_and_family Friends
10/10
Exceptional
23 Dec 2025
Miguel
Great
Business Family
10/10
Exceptional
01 Dec 2025
Liang Neng
Urbana FLH Hotels Lisboa clearly exceeded our expectations. We arrived at 9am from the rain and cold outside, and Felipe at the front desk was most welcoming. He was very friendly, helpful and accommodating. When he was not able to find a room available at that hour for the category that we have booked, he upgraded us to another room that was available, thus allowing us to check in early. He also invited us to enjoy the wonderful breakfast!
The hotel is very well located, within walking distance to many of the attractions in Lisbon. The room is clean, simple and tasteful. The hotel serves delicious cakes, pastries and cookies along with tea and coffee during the afternoon, which added to the enjoyment especially after a long day of touring and sightseeing.
FLH stands for Feels Like Home and they truly live up to their slogan!
Leisure Partner
10/10
Exceptional
29 Nov 2025
Katherine
Excellent front office staff, friendly & welcoming. Lovely modern clean accommodation.
Self
10/10
Exceptional
28 Nov 2025
andrew
Convenient, pedestrian friendly area, good location with access to port, trains and buses.
10/10
Exceptional
24 Nov 2025
Michael
Room was small but very clean. Staff was very courteous and helpful. Great location with lots of attractions at a walking distance. Would definitely stay there again.
Self
10/10
Exceptional
20 Nov 2025
Henry
Great location, nice and spacious room.
Leisure Self
8/10
Excellent
17 Nov 2025
Juan
Rooms 25 and 26 are attic rooms. They are spacious and nice but they have 20 stairs above the last elevator floor. This is inconvenient luggage, elderly or mobility reduced. Wish we would have known.
Friends_and_family Family
10/10
Exceptional
12 Nov 2025
MaryAnne
Very friendly staff. Excellent breakfast. Great location
10/10
Exceptional
09 Nov 2025
Alison
Great room, top floor, bright and quiet.
Breakfast was really satisfying with a lot of choices. We loved the 24 hour coffee/tea sweet treats.
Location was perfect, really central without being on the ‘strip’.
The staff were all friendly and very helpful.
I would definitely stay here again.
Leisure Partner
10/10
Exceptional
26 Oct 2025
William
Great staff and a delicious breakfast. Good service and information about the city. Great restaurants around the corner.
Partner
10/10
Exceptional
23 Oct 2025
Margerie H
Small room but clean and has all the things that we need. Bed is comfortable.
Friends_and_family Family
8/10
Excellent
22 Oct 2025
Dianne
Clean room. Staff friendly. Breakfast was good. Hotel provides guests access to good coffee, cake and biscuits during afternoon and evening. Cons: Bed and pillows were uncomfortable.
Self
8/10
Excellent
19 Oct 2025
Dariel
Very clean and excellent service
Self
10/10
Exceptional
19 Oct 2025
Joan
Nice location; walkable to historical areas and restaurants. Staff friendly and helpful.
Leisure Partner
10/10
Exceptional
19 Oct 2025
Laura
This hotel is in a great location and walkable to most things. It is in the heart of downtown with many restaurants, cafes and attractions nearby. The breakfast was great as are the staff. The rooms are very small, but fine since we were out most of the time. I would stay again.
Leisure Partner
10/10
Exceptional
17 Oct 2025
Barbara
Good location, a bit of street noise because it is in a busy area.
Leisure Partner
10/10
Exceptional
16 Oct 2025
Sam
Breakfast was simple, room clean , great location close to the central area,
Friends_and_family Friends
10/10
Exceptional
15 Oct 2025
Vincent
It was perfect.
Friends_and_family Family
10/10
Exceptional
14 Oct 2025
Natalie
Perfect location
Partner
10/10
Exceptional
14 Oct 2025
Sheryl

Wonderful staff, lovely hotel in a great location

The hotel was very nice - had all amenities we needed —in a great location. The morning breakfast was beautiful and delicious. Your staff is amazing!!
Partner
10/10
Exceptional
12 Oct 2025
Gayle
The room was very clean and comfortable. The staff was very friendly, helpful and enjoyable to talk to. Breakfast was delicious everyday with many choices to choose from.
Partner
10/10
Exceptional
10 Oct 2025
Brianna
Perfect for our short stay. Great location and fantastic breakfast.
8/10
Excellent
10 Oct 2025
Brad
The Urbano FLH (short for Feels Like Home, their tagline) was in a good location in the Baixa area of Lisbon, very close to the Praça do Comércio Lisbon's main square. The rooms were a bit small, but adequate considering the time spent in the room. Staff was quite friendly and helpful, and the Continental Breakfast they served each morning was outstanding. There were many options to choose from, and although there were only small daily variations, there were enough choices that we were not bored of them in the 5 mornings we were there. There were also many restaurants in the immediate area and walking the city was easy from there. It is in a busy area of Lisbon and the noise at night wasn't completely blocked by the double-paned windows.

There is, however, one negative thing that detracted from our stay. The hotel lobby and all the hallways had electronic fragrance dispensers that were quite strong scented and operated 24/7. We are sensitive to these fragrances and became congested over time. The scent was so strong for us, that despite it not being in the individual rooms, it pervaded our clothes and luggage completely and has not dissipated even several days after departing.
Friends_and_family Friends
10/10
Exceptional
08 Oct 2025
Cynthia
Great location. Delicious breakfast buffet and excellent coffee machine.
Leisure Family
10/10
Exceptional
08 Oct 2025
Kim D

Great location and staff

The staff here was amazing. They were extremely helpful and friendly. The room was spacious, clean and modern. Great location close to the action but far enough away to be quiet.
Partner
10/10
Exceptional
07 Oct 2025
Cortney
breakfast was wonderful, great location
Partner
10/10
Exceptional
01 Oct 2025
Theresa
The room was very clean and well stocked with necessities and added treats. Breakfast options were plentiful. Very healthy and well prepared and fresh. The staff were lovely and very helpful. Nice location to walk to areas in Alfama and restaurants.
Leisure Friends
10/10
Exceptional
26 Sep 2025
Kerri
Breakfast was amazing! Wouldn’t stay anywhere else when visiting Lisbon. The service was impressive and location was perfect.
I have nothing but great things to stay. Pillows were good too! Gotta have a good pillow.
Partner
10/10
Exceptional
25 Sep 2025
Abigail
We loved our stay at this hotel. It’s so close to everything. The staff service were spectacular. Felipe was great. Provided great recommendations and super helpful and as well as the rest of the staff. It’s clean and breakfast was great. High recommend. Will definitely come back to this hotel.
Leisure Partner
10/10
Exceptional
24 Sep 2025
Nadia
Friendly and welcoming staff, small but very clean room, excellent breakfast
Leisure
10/10
Exceptional
20 Sep 2025
ALEXANDER ALEXI
Increíble la ubicación en cercanía a todos los lugares turísticos de Lisboa, limpieza y atención inmejorable.
Partner
10/10
Exceptional
18 Sep 2025
Karyn
Staff was wonderful. Location great, room was fantastic. Will return!
Leisure Partner
10/10
Exceptional
16 Sep 2025
James
Wonderful. Didn’t show up on Google maps
8/10
Excellent
15 Sep 2025
Liana
Wonderful staff service property and clean
Not enough counter space and pillows could be better but otherwise very wonderful location and very happy with this resort
Leisure Partner
10/10
Exceptional
14 Sep 2025
Gary
It is a great location to the cruise port and down town area is all easy walking. Lots of restaurants in the area. It is a small hotel with 26 rooms, but well maintained and a good vibe. Friendly staff.
Leisure Self
10/10
Exceptional
13 Sep 2025
Naira Marat
We had a wonderful stay at this hotel! From the moment I arrived, the staff was warm, welcoming, and attentive to every detail. The room was spotless, comfortable, and well-designed, with everything I needed for a relaxing stay.

What stood out most was the level of service. Every staff member went above and beyond to make sure we felt comfortable and well taken care of. It truly made the experience feel special.

I would highly recommend this hotel to anyone looking for comfort, convenience, and great hospitality. I will definitely be returning on my next trip!
10/10
Exceptional
13 Sep 2025
Jeneieve
Perfect boutique hotel for my stay in Lisbon. Located in a very central location so it was easy to walk and access public transportation. Breakfast every morning was delicious, rooms were clean, staff were amazing.
Highly recommend!
Leisure Family
10/10
Exceptional
07 Sep 2025
Mariana Melina
My family and I absolutely loved our stay at this hotel. The room was great, the AC was amazing and the breakfast offered at the hotel was delicious. Most importantly the staff were great. They made us feel welcomed and made sure to always be so helpful with us. I would definitely stay at this hotel again when I travel back to Portugal.
Leisure Family
10/10
Exceptional
07 Sep 2025
Aubrey
Highly recommend for Lisbon vacations and would stay here again. Beautiful property in great location with kind staff and delicious breakfast featuring traditional Portuguese pastries and cheeses. Room was a lovely modernized space in a stunning vintage building. Pricing very reasonable. Quick drive from airport and close to many transit options and Commerce Square.
Leisure Partner
10/10
Exceptional
31 Aug 2025
Elizabeth
We booked a room at Memoria Lisboa FLH Hotels for two nights following a Norwegian cruise. Unfortunately, our flights home were cancelled due to an Air Canada airline strike. There was no room at Memoria, but staff found us a room at their nearby sister hotel FLH Hotels Urbano. The strike continued for over a week, and we were finally able to get flights home to Canada 9 days later. Staff at both Memoria and Urbano were great! They found us rooms in their hotels during the busy summer season. We had to change rooms and even hotels several times, but the staff moved our luggage every time. It made the swaps so much easier for us. Staff were all friendly, spoke excellent English, and were so very, very helpful.

For us, the Urbano location was a bit better. It was located within easy walking distance of restaurants and the Plaza, along level streets (an important consideration for my wife on crutches). In both hotels, the rooms were nice, and included breakfast at no extra cost. At other times of the day, self serve cake and cookies were provided, along with coffee and tea.

We highly recommend FLH Hotels, and will not hesitate to stay with them once again if the opportunity arises.

Location & surroundings

Urbano Flh Hotels Lisboa
42 Rua Da Madalena, Lisbon, Portugal

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Urbano Flh Hotels Lisboa

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