Hotel Hirsch

6/10

Pleasant

04 Jun 2026

Kevin

Good location but there are issues
Rooms/barhrooms are small, no Air conditioning. There some maintenance issues (the toilet seat was not actually attached to the toilet). Having said that, the beds were comfortable and the rooms were clean. Staff was excellent and friendly. Public parking is available on the other side of the river.

Family

4/10

Poor

25 May 2026

Cuong

I paid $360.00 per night for a very small room, there was no ammenities. The front desk is on second floor that we must carry our luggage’s up a flight of stairs to register. Furnitures were made with 1” plywood. We asked the hotel order a taxi to the airport and was charged $70 CHF that was 3 times the cost of Uber. In short, the value is terrible

Partner

10/10

Exceptional

17 May 2026

Robin

Perfect spot in old city Zurich. Nice breakfast too.

10/10

Exceptional

08 May 2026

Harvey R Morrill

Clean, convenient hotel in the old section of Zurich. Lots of shops and restaurants along the street. Have to bring your luggage up one section of stairs. Did not have breakfast there although a lot of people do.

Family

10/10

Exceptional

01 May 2026

Andy

Excellent location with easy walk to many attractions. Very helpful and friendly staff. Rooms and bath were small but that is expected in an older heritage building.

Partner

10/10

Exceptional

24 Apr 2026

Karen

This hotel is in a great location with extremely helpful staff who go above expectations. The room is adequate for short stays, so it worked well for us. The room is simple but has the basics. Staff and location are its strengths.

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Rob

We didn't have food at the hotel but plenty of great places to eat nearby. Very clean and comfortable - very helpful and friendly staff. Great location

Partner

4/10

Poor

17 Mar 2026

Audrey

The front desk woman was very sassy and rude.

Family

10/10

Exceptional

14 Mar 2026

Judith

Staff was helpful with getting me ice for my knee!!

Partner

10/10

Exceptional

07 Mar 2026

Gary

Great historical hotel in a perfect location!

10/10

Exceptional

14 Feb 2026

Brian

Wonderful staff, perfect central location. Comfortable room.

Leisure Family

8/10

Excellent

22 Jan 2026

Nicholas

Perfect location. Characterful boutique hotel.
Great breakfast.

10/10

Exceptional

19 Jan 2026

Jim

Staff was friendly and did a great job explaining everything and the amenities were great.

8/10

Excellent

28 Dec 2025

Katherine

Cute, small historic hotel tucked away in a great section of town. Cons: Room was small with poor lighting, few outlets, and the shower vacillated between hot (almost scalding) and cold).

Leisure Family

8/10

Excellent

05 Dec 2025

Robert

Great location, small bathroom, amazing service

Partner

8/10

Excellent

03 Dec 2025

Keyla

Location, Location Location

Leisure Self

8/10

Excellent

24 Nov 2025

Lisa

The room was cosy and clean. The staff were all very friendly and helpful.

8/10

Excellent

19 Nov 2025

Marc

Mice older hotel in the heart of old town.

8/10

Excellent

12 Nov 2025

Michael

Staff was very kind and helpful. Loved the area, very walkable, lots to have access to

Friends_and_family Friends

10/10

Exceptional

25 Oct 2025

Maureen

Perfect location. Friendly and helpful staff. Clean and comfortable room.

Self

6/10

Pleasant

23 Oct 2025

Gabrielle

Just okay. Very nice and convenient location. First staff member was very friendly and gave recommendations, second was rather cold. Overall pricey for the room, yet much cheaper than most in the area.

6/10

Pleasant

21 Oct 2025

prakruti

Breakfast is decent, well attended. Very conviently located,
room was small -barebones. 10-15 steps up with luggage to reach the reception. Owner has a tight grip on running this place, efficient.

Partner

2/10

Poor

20 Oct 2025

Hossein

The room was clean , staff very nice and friendly. But the shower wasn’t pleasant at all. It was getting either so hot or so cold. We couldn’t enjoy the shower to get relaxed , a minute got very hot to the boiling point and a minute after got very cold.

Leisure Family

10/10

Exceptional

20 Oct 2025

Deborah Scattergood

Wonderful hotel in a convenient location! Family owned and run. Great service! Will definitely return next time we’re in serve, probably next year.

Partner

10/10

Exceptional

19 Oct 2025

Paul

Good internet, nice breakfast options, great service, fabulous location in old town Zurich!

Self

8/10

Excellent

17 Oct 2025

Frank

Good relative value for money

10/10

Exceptional

16 Oct 2025

Laura

Clean, Comfortable, Good Breakfast, Right in the middle of town. Everything - walking distance.

Partner

10/10

Exceptional

15 Oct 2025

Victoria

It is a charming hotel, and we liked everything about it except for we two older people to have to lug our suitcases up the steps to the reception area was a tad difficult. It would be nice if someone at the front desk would have heard us and helped us. Otherwise a fabulous visit and stay.

Leisure Friends

8/10

Excellent

13 Oct 2025

Ila

There was an obvious deception regarding the elevators at the hotel. When we arrived, we had to climb 12 steps to the check-in desk. The most irritating part was that when we got to the desk, the woman at reception laughed about the fact that they hid the knowledge that there were steps to the check in. There are elevators to the upper floors, but that is a deceptive description.

Leisure Friends

8/10

Excellent

12 Oct 2025

Robert

Hotel is reasonably priced and in an excellent location for a visit to Zurich. Breakfast served is excellent with fresh pastries, cold cuts, cheeses, yogurt and boiled eggs cooked to order. Facilities are clean and staff is accommodating.
Rooms and bathrooms are small as to be expected in an historic facility. They are sparse with little decoration, adequate beds and very small televisions located far across the room. Check-in requires navigating a flight of stairs, but an elevator is available up from there.
Overall a good choice and value for a visit to the heart of Zurich

Leisure Family

10/10

Exceptional

07 Oct 2025

Abelardo

Great location! Walking distance to every spot we could imagine. Lots of restaurants and shops around the hotel + turist attractions. They also had a \"doggy\" roof top where people bring their dogs, have a beer or cocktail and enjoy. We were very pleased!

Leisure Partner

10/10

Exceptional

04 Oct 2025

William

Family friendly feel. Great customer service.
Central to everything. Walk anywhere. No air conditioning but weather was great. Hotel provides a fan. But slept with the window wide open and it was fine. I didn’t mind. Perfectly safe to do so. To access the main lobby, you have to climb a full flight of stairs with your luggage. I also did not mind. But some may have an issue with it. I would certainly stay there again.

Leisure Family

10/10

Exceptional

02 Oct 2025

Gary

A very comfortable and clean place to stay. Staff was very fiendly and the location in old town was great!

Partner

10/10

Exceptional

22 Sep 2025

Ravi

Great location in the square and very close to many cool spots. Old Town has charm, and is a short walk (5 mins) to the new town area.
If you have a car, parking is a bit challenging, but fairly close by.

Leisure Partner

8/10

Excellent

22 Sep 2025

Emily

Great location!

Leisure Family

8/10

Excellent

11 Sep 2025

Cecilia Elizabeth

It was good I will recommend this properity

8/10

Excellent

06 Sep 2025

Thomas

Long staircase to checkin with no elevator for luggage.

10/10

Exceptional

01 Sep 2025

Ross

Excellent hotel!

Leisure Family

10/10

Exceptional

26 Aug 2025

Romain

Great place central

Leisure

8/10

Excellent

23 Aug 2025

TAUNYA

We didn't do the breakfast. So we didn't require much staff attention. But there was always a greeter at the desk. Tiny bedrooms - very European vibe. Great location. For the price - if breakfast was included it would get the full 5 stars.

Leisure Family

8/10

Excellent

23 Aug 2025

Daniela

Quaint hotel in the middle of the city center.
Very original with 24 hours service,
Authentic Swiss breakfast and elevator available.
Rooms and bathrooms are European size.

Leisure Family

10/10

Exceptional

15 Aug 2025

Paolo

Great location in the old town area. Walkable from the main train station and many dining options around the area. The only thing is that there’s no ac since none of the old buildings in the old town area have ac, so it can get pretty hot in the room.

Leisure Family

6/10

Pleasant

13 Aug 2025

GIANNI

the location of the hotel is great. right on a nice square with plenty of restaurants right outside. (shame we could not eat at any of them as Switzerland is so expensive and our aussie dollar makes it even worse. not that this is the hotels fault of course). our room was very basic but we only stayed for 2 nights so you make do.

Leisure Partner

8/10

Excellent

11 Aug 2025

Aaron

Quaint Hotel in the Middle of Everything…but…

This is a quaint hotel right on the street in the middle of everything in Old Town (oldest hotel in Zurich). But with that comes a few things to be aware of: 20 stairs to climb to get to the lobby. Tough with big luggage. 2. No air conditioning, just a table top fan. Beware if you go in the hot season. 3. Room is very small (#502). I know there are some big rooms ( ones ending in “1”), but we didn’t have it. All things considered, nice place to stay for only one or two nights.

Partner

6/10

Pleasant

30 Jul 2025

Natalie

We were not greeted warmly at all - the receptionist was unfriendly and very abrupt in his manner. The check in process was slow, manual and antiquated and overall we were not made to feel welcome.

Leisure Friends

8/10

Excellent

24 Jul 2025

Marcie

Lively area with lots of great food options. The staff is wonderful, and there is a dog cafe on the rooftop. Breakfast was excellent. There is no ac so it was quite hot: would definitely return, though.

Leisure Friends

4/10

Poor

22 Jul 2025

Ernest

The location of the hotel is nice. However, the price of the rooms does not reflect the hostel-like environment of the property. Felt like I was in a cheap dorm room with minimal amenities. Also did not feel very secure as the front desk where our keys for the rooms were stored was often unattended and easily accessible.

Leisure Friends

8/10

Excellent

19 Jul 2025

Galina

Convenient location - very close to both the lake and the train station, right in the heart of the Old town. Two things to keep in mind - there is a flight of 20 stairs before you reach the elevator level - which is an issue with suitcases; since it faces the main square where a lot is happening during the summer - it is extermely noist until 2 am - I suspect this may not be an issue outside of te summer season. Very clean.

6/10

Pleasant

18 Jul 2025

Dee

The hotel was fine and the people were friendly. My ratings are based on the lack of air conditioning. It was really really hot and sleeping was difficult even with a fan. It was an unusual heat wave but if you are going to Zurich in the summer just keep in mind that this hotel is not air conditioned.

Friends_and_family Family

6/10

Pleasant

30 Jun 2025

Wilsun

This hotel is in an excellent location which is the center of the old town. There is a lot of restaurants around. One main problem is that the hotel does not have air-conditioning. This is challenging in the summer. The sink is too small. The shower area is also very small. This condition may or may not be compatible to the price of the hotel since I did not compare it with other nearby hotels. Therefore, I recommend you compare nearby hotels in terms of room size and air-conditioning when making a reservation

Leisure Partner

8/10

Excellent

25 Jun 2025

Xiaoyan

Very good location, but please be aware that there is no air conditioning and the bathroom is quite small.

Be aware that the hotel requires prepayment even though it is marked as \"pay later\" at expedia.

Business_and_leisure Self

8/10

Excellent

13 Jun 2025

David

We really liked the location of this property. Great restaurants and very walkable. But the hotel is above a restaurant and without AC windows opened leads to a lot of noises of dishes and setting up of chairs and tables. Make sure you get a fan. But, again, for the price the location is excellent.

Leisure Partner

6/10

Pleasant

12 Jun 2025

Ian

no air con , only very small fan . Double bed against wall so access difficult . Very clean and charming but a bit too quirky for the price . No fridge , We have stayed here several times but better options available for price now

Leisure Partner

8/10

Excellent

08 Jun 2025

Kayley

Older place, no frills but great location and room size is pretty good

Leisure Partner

8/10

Excellent

02 Jun 2025

Philip

Medievei charm and in the heart of Zurich. Staff were rude and unwelcoming.

Leisure Partner

10/10

Exceptional

01 Jun 2025

Elizabeth

Sylvia and Lorenzo were very accommodating and friendly

Leisure Friends

10/10

Exceptional

26 May 2025

Nancy

So VERY conveniently located. The building which was 600 years old was full of history! It even had a well in the cellar that was still functioning! But even more so Sylvia (the owner) and her son Lorenzo were so welcoming and accommodating. Thank you so much for all you did to make our stay in Zurich wonderful!

Leisure Partner

6/10

Pleasant

19 May 2025

Paul

So, the hotel itself is very plain, nothing fancy. The rooms are functional but not at all up to what I would consider 'standard' based on North American standards. The hotel is located in the heart of the entertainment district and as there isn't any air conditioning, the nightlife kept us up until well past our normal 'bed time'. So, future guests should be aware of this. If you like to party, this location is perfect for you.

Leisure Partner

2/10

Poor

19 May 2025

SHAHRIAR

Too small - specially for a person of 6 foot and over 200 lbs. Not enough space in bathroom to move. Do not recommend for big person or tall. Picture are deceiving sometime otherwise it was placed in middle of town.

Leisure Family

8/10

Excellent

12 May 2025

Jacob

Beautiful

6/10

Pleasant

17 Apr 2025

David

Zurich is an expensive city, so you don’t get as much there as you would in Germany.
Our room had access to an outdoor patio, which improved the experience overall.
Otherwise it was a pretty plain room and the bathroom was rather cramped

Leisure Family

10/10

Exceptional

15 Apr 2025

Stacey

Great location

6/10

Pleasant

06 Apr 2025

Verified traveler

Noise disturbance

Reception on level 2 with stairway. We have heavy luggage thus quite tough to get up there. Staff friendly. As the hotel is surrounded by eateries, noise inevitable. Night was noisy by restaurants patrons, and transparent noises from hotel guests check in and out etc, thus could have a peaceful night of sleep. Only plus point is good location near train station.

Friends_and_family Family

8/10

Excellent

06 Apr 2025

Christina

Good

8/10

Excellent

01 Apr 2025

Doug

Very clean and comfortable, great views and great customer service

Leisure Partner

6/10

Pleasant

29 Mar 2025

Nikolay

Very basic hotel for short stay.

It's not a hotel for long stays. The rooms are small and have only very basic amenities such as a bed, a small TV on the wall, a kettle, and a very small wardrobe. That's all. However, all the reception staff are very friendly and helpful. Overall, I cannot recommend this hotel for a comfortable stay of more than 1-3 nights. It is suitable for a short business trip, but nothing more.

Business

10/10

Exceptional

28 Mar 2025

Matthew

This hotel is in the middle of lots of shopping and dining. It's a good, simple older hotel with a great staff and within easy walking distance from the train station and all the older parts of town

10/10

Exceptional

20 Mar 2025

Emily

Amazing service, great location and walking distance to old town.

Leisure Friends

6/10

Pleasant

20 Mar 2025

Samson

a bit noisy (and construction nearby)

Leisure Partner

8/10

Excellent

17 Mar 2025

mike

Hotel in an excellent location and amazingly friendly staff.
Room was smaller than Expedia pictures but had a lovely view over a courtyard. Bathroom small and breakfast basic but adequate. Waterpressure in shower fluctuates affecting hot and cold water so maybe not ideal for kids. Despite a few flaws the hotel is very good value and had some very nice touches. Ideal location and super friendly staff make this hotel.

Leisure Partner

10/10

Exceptional

12 Mar 2025

Seyed-Shahriar

Great hotel. Perfect locations. Great staff. small shower and bathroom could use upgrades.

Leisure Family

10/10

Exceptional

21 Feb 2025

Carlos

Great location to walk around the main sights of Zurich. Staff was great. Room had a great look of the church and square. Would stay again.

Leisure Family

10/10

Exceptional

20 Feb 2025

Kelly

The staff at this property were great! Very accomodating and kind. I was able to get into my room after a 7 hour flight at 9 AM instead of waiting till 2 PM, which was a huge help. The room was cozy and exactly what I needed. Location is great, right in the middle of Old Town and near a ton of great dining options. The umbrellas in the lobby were a huge help when it poured my second day. I didn't eat in the hotel restaurant but I heard good things about it. Would def stay here again!

Leisure Self

10/10

Exceptional

14 Feb 2025

Zeynep

Very good

10/10

Exceptional

12 Feb 2025

Mitchell

The staff are amazing!

Business_and_leisure Self

6/10

Pleasant

27 Dec 2024

Verified traveler

The Hotel is in a great area and the staff are very nice. The reason for the low rating is the shower. When taking a shower every minute or so the temperature will change to nearly boiling, last about 5 seconds and then return to normal. Overall it is a smaller hotel room in a great area. If your plan is to visit Zurich and don't need much more than a clean bed and simple room then this is a great option.

Partner

4/10

Poor

23 Dec 2024

Verified traveler

Good location, bad hotel

The only good part about this hotel is the location. Everything else is lacking. The rooms are ok, but the bathrooms are not nice.

Partner

4/10

Poor

17 Dec 2024

Almas

We ran into accessibility issues with this hotel. The staff was not helpful with our concerns and suggested we find somewhere else to stay. Rather unfortunate for a wonderful location

Leisure Family

10/10

Exceptional

11 Dec 2024

sagrario

This was my first time Switzerland!! I decided to stay in Zurich and i stayed in old town Zurich where this historical hotel is located. The room was a good size very clean and a comfortable bed!! We went during the holidays and were surprised to see a Small Christmas market outside. The location was perfect!!!! Felt safe walking around at night with my young daughter after sightseeing or coming back from the train station which is only 15 minutes away walking. The area looked like a fairytale. Just beautiful. Staff was very friendly.

Leisure Family

10/10

Exceptional

10 Dec 2024

Kelly

It was great. Close to the hustle bustle. Breakfast was very good.

Leisure Partner

10/10

Exceptional

10 Dec 2024

Jessica

The hotel is in a great location! Rooms are basic but clean and bright. Staff are very nice and helpful too!

Leisure Family

6/10

Pleasant

07 Dec 2024

Kazim orhan

Tgere are vetter hotels in area

Poor heating..very smal Bathrooms

Partner

2/10

Poor

27 Nov 2024

Michael

The hot water barely worked for my shower despite waiting 25 minutes for it to get warm. The heating system went out completely the second night and on the second day the kettle plug to the wall separated due to it being old and poor quality and I got zapped and had to go to the doctor for a check. The morning I left someone tried to rob me

10/10

Exceptional

23 Nov 2024

Jumia

Closer to Zurich HB

Leisure Family

10/10

Exceptional

14 Nov 2024

Mitchell

Great location and the staff were amazing!

Business Self

8/10

Excellent

14 Nov 2024

Vito

A bit of a nuisance that you had to leave key at front desk every time you left the hotel and ask for it every time you went back to your room. Don't know if that is done for security reasons but I felt like I was bothering the front desk. At other places, we got the standard plastic cards and could come and go as we pleased.

10/10

Exceptional

01 Nov 2024

Sabrina

We truly enjoyed our stay at Hotel Hirschen. Right in the heart of Zurich, you can walk anywhere and even walk from the Train Station (Zurich HB) to the hotel. There are so many restaurants and shopping around the hotel. The staff was always so kind and very welcoming. The highlight of this place was the cute dogs always around reception. Chloe and Hector really made our stay at Hotel Hirschen so much more enjoyable. Would definitely recommend and stay here again!

Leisure Partner

10/10

Exceptional

22 Oct 2024

David

Excellent convenient location to public transportation, restaurants, and everything else in Zurich

Leisure Self

10/10

Exceptional

19 Oct 2024

Elizabeth

The hotel is at the very center of a lovely plaza and street. There is plenty of restaurants and super cute shops. The hotel is very old but nicely decorated with a pretty breakfast room. There are fabulous restaurants on site including a special wine cellar.

Leisure Self

8/10

Excellent

19 Oct 2024

Mark

Good.

Business_and_leisure Partner

8/10

Excellent

16 Oct 2024

Jame

Location

Leisure Partner

2/10

Poor

10 Oct 2024

Matthew

Ugh

Room 402 during Oct. 5-7.

Pros:
- good location

Cons:
- room is tiny, did not match the photos
- very old rooms
- room was not cleaned properly beforehand. There were still things from the previous occupants in the room (dirty wash cloths)
- very loud building, not loud street noise
- the reception plays music from the lobby which is very loud as it echos throughout the buildings. It sounds like banging and furniture moving from above within our room. At investigating, we found it was the music and we ask her to turn it off. This ruined the entire first night staying there. Could not sleep without ear plugs as a result. The lack of self awareness that maybe it’s not a good idea to play music that can be herd throughout the building is amazing. Really ruined the first night at over $220/night. It hurts. Terrible night sleep as a result.

Partner

10/10

Exceptional

20 Sep 2024

Peter

The hotel is an easy walk from the main train station. While the room is a bit small, it was immaculate and had great WiFi, a good breakfast (included) and the staff were very friendly. Nice neighborhood for dining and drinks. All in all a good 'home away from home' in Zürich!

Leisure Self

10/10

Exceptional

19 Sep 2024

Eddie

This is a really lovely, simple hotel, in the heart of Zürich's old town. It took me about 10 minutes to walk there from the main station.

The room was perfectly clean, and comfortable. I booked a small room, which had an en-suite, double bed, wardrobe and table and chairs, but I can't comment on the larger rooms and suites.

Breakfast was simple, but nice. Pastries, bread, some muesli (of course), fruit, yoghurt, salami, cheese, and eggs you could boil up in their little machine. What more do you really need? (obviously there was coffee and tea too)

I've stayed in 3 Hotels in Zürich now, and this is the one I'll be using again, as it has the right balance between price and comfort.

The staff are lovely and helpful.

Business_and_leisure Self

8/10

Excellent

17 Sep 2024

angela

Beautiful old building. 10 minute walk from the station. Room was on the small side but perfectly adequate. The bed was comfortable and the shower was excellent with good pressure and very warm. We ordered breakfast for our last day and the food was of a good standard. Lots of choice for dining in the area.

Leisure Partner

10/10

Exceptional

12 Sep 2024

PANAGIOTIS

All good.

Business

10/10

Exceptional

09 Sep 2024

Bryan

Right in the old quarter near every thing. Sweet staff make it very pleasant.

Leisure Partner

6/10

Pleasant

18 Aug 2024

David

Air condition not working properly.

8/10

Excellent

15 Aug 2024

Cathryn

The staff at this hotel were incredibly helpful and friendly. The breakfast was delicious and the basement wine cellar is a great feature.

The only downside to this property was that there were about 10 stairs from the ground level up to reception. From there, there is an elevator, but it was a little harder for my father to get around than we realized.

The room was clean and comfortable, and the area was quiet at night, but close to the main train station and lots of shopping and restaurants.

Leisure Family

10/10

Exceptional

31 Jul 2024

Francisco

Great location!

Self