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Towneplace Suites New Hartford

Utica - NY · United States

4760 Middle Settlement RoadView location

9.0/10Excellent516 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.2/109.2
Condition9.2/109.2
Neighborhood9.0/109.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Towneplace Suites New Hartford

Enjoy a comfortable stay at the TownePlace Suites by Marriott New Hartford, conveniently located in a shopping district within a 5-minute drive of Sangertown Square and the New Hartford Recreation Center.

This hotel offers 95 guestrooms, each featuring a kitchen with a refrigerator and stovetop, a Smart TV with cable programming, complimentary Wi-Fi, a desk, a separate sitting area, and a phone with free local calls.

Guests can take advantage of the indoor pool, 24-hour fitness center, complimentary continental breakfast, and free on-site parking. Additional amenities include a 24-hour business center, express check-in/check-out, gift shops/newsstands, and tour/ticket assistance. Utica College is 3. 1 miles, and Charles A. Gaetano Stadium is 4. 1 miles away.

Read more about this hotelShow less

Located in New Hartford, TownePlace Suites by Marriott New Hartford is in a shopping district, within a 5-minute drive of Sangertown Square and New Hartford Recreation Center. This hotel is 3.1 mi (5 km) from Utica College and 3.5 mi (5.6 km) from Accelerate Sports.

Make yourself at home in one of the 95 guestrooms, featuring kitchens with refrigerators and stovetops. Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 15

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Pool access available from 6:00 AM to 10:00 PM.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • Minimal age
    15
  • Optional fees
    • Pet fee: USD 125.00 per pet, per stay
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Bosnian

    Arabic

    Belarusian

    Polish

Nearby attractions

Sangertown Square 1.8 km / 1.1 mi
Utica College 4.4 km / 2.7 mi
Accelerate Sports 4.9 km / 3 mi
New Hartford Recreation Center 5 km / 3.1 mi
Sherrill Brook Dog Run 6 km / 3.7 mi
Charles A Gaetano Stadium 6.6 km / 4.1 mi
Village Green 7.8 km / 4.8 mi
Beacon Golf Center 7.9 km / 4.9 mi
Oneida County Historical Society 8 km / 5 mi
Erie Canal 8.2 km / 5.1 mi
Brimfield View Driving Range 8.3 km / 5.2 mi
Utica Tennis Center 8.3 km / 5.2 mi
Brimfield Farm Winery 8.3 km / 5.2 mi
Roscoe Conkling Park 8.5 km / 5.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 95
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Room service
  • Laundry service
Show 25 more facilities & services
  • FireplaceExtra charge
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • Restaurant
  • Poolside snack barExtra charge
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Game room
  • Breakfast
  • Continental breakfast
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 15
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 18 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable16 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites New Hartford

    SUITE TWO DOUBLE BEDS

    Room photos

    16 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites New Hartford

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 0 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Toiletries
    • Desk
    • Cable TV
    • Dishwasher
    • Housekeeping
    • Toaster
    • Bathroom
    Show all 19 amenities
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Disability-friendly bathroom
    • Wi-fi

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites New Hartford

    STUDIO KING SIZE BED

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • TV
    • Toiletries
    • Desk
    • Cable TV
    • Dishwasher
    • Housekeeping
    • Toaster
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Disability-friendly bathroom
    • Wi-fi

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible Two Double bedsSUITE • Accessible Two Double beds • 2 BedroomsSUI.H6-2D
    SUITE Accessible Two Double bedsPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites New Hartford

    SUITE Accessible Two Double beds

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2D

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size Bed • 1 BedroomSUI.H6-QN
    SUITE Accessible-Queen Size BedPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites New Hartford

    SUITE Accessible-Queen Size Bed

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites New Hartford

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites New Hartford

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen Beds • 1 BedroomSTU.H6-2Q
    STUDIO Accessible-Two Queen BedsPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites New Hartford

    STUDIO Accessible-Two Queen Beds

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites New Hartford

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 BedroomSTU.H6
    STUDIO AccessiblePhoto unavailable11 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites New Hartford

    STUDIO Accessible

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 0 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • TV
    • Housekeeping
    • Toaster
    • Oven
    • Dishwasher
    Show all 18 amenities
    • Cable TV
    • Desk
    • Toiletries
    • Wi-fi
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites New Hartford

    SUITE QUEEN SIZE BED

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • TV
    • Housekeeping
    • Toaster
    • Oven
    • Dishwasher
    • Cable TV
    • Desk
    • Toiletries
    • Wi-fi
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 54 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Room size
    54 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites New Hartford

    STUDIO TWO QUEEN BEDS

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    54 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites New Hartford

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites New Hartford

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 1 BedroomSTU.H6-KG
    STUDIO Accessible KING SIZE BEDPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites New Hartford

    STUDIO Accessible KING SIZE BED

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 BedroomSTU.H6-2
    STUDIO AccessiblePhoto unavailable11 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

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    Towneplace Suites New Hartford

    STUDIO Accessible

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    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

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    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

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  • SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS Accessible • 2 BedroomsSUI.B2-H6
    SUITE TWO BEDROOMS AccessiblePhoto unavailable11 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

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    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

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    Towneplace Suites New Hartford

    SUITE TWO BEDROOMS Accessible

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    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-H6

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    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

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  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

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    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

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    Towneplace Suites New Hartford

    SUITE QUEEN SIZE BED

    Room photos

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    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

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    Room code: SUI.QN-1

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  • STUDIO AccessibleSTUDIO • Accessible • 1 BedroomSTU.H6-1
    STUDIO AccessiblePhoto unavailable11 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Towneplace Suites New Hartford

    STUDIO Accessible

    Room photos

    11 photos

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    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Towneplace Suites New Hartford

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Towneplace Suites New Hartford

9.0
Excellent
516 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.2 /10
Neighborhood
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
Steven
We made a last minute reservation with the hotel. It turned out to be a great decision. The rooms were clean, breakfast good, and a nice pool. The surrounding area also had a couple nice places to shop. Would definitely stay again.
Family_with_children
6/10
Pleasant
12 Jul 2026
Virginia A.
Rooms are not cleaned daily. We stayed two nights and expected the room to be cleaned the morning after the first night. I inquired and was told they only clean rooms every other day.
Family
10/10
Exceptional
20 Jun 2026
Paul
Much better than I was expecting. Hotel was nice, clean and well appointed rooms. Breakfast was a surprise, good food and decent variety. Overall, this one was a winner.
10/10
Exceptional
27 May 2026
Kaitlyn
Wonderful room and location. The breakfast was very nice and had a lot of variety.
Self
10/10
Exceptional
24 May 2026
Maria
Very quiet, could not hear noise from other rooms. Good location, near shops and restaurants.
Family
10/10
Exceptional
17 May 2026
Amy
Second time staying here. It was busy which made breakfast crowded but there was always plenty of everything! Always clean, friendly, convenient.
8/10
Excellent
05 May 2026
Alison
It was fine. Perfect for what I needed for a week
Self
10/10
Exceptional
03 Apr 2026
Dani
Great hotel
10/10
Exceptional
29 Mar 2026
Nancy
The room was clean, breakfast was great. I would stay there again.
10/10
Exceptional
11 Feb 2026
Harold
Staff were great, rooms were clean
Leisure Partner
10/10
Exceptional
24 Jan 2026
Robert
Courteous staff, but usually not at the desk. Fortunately, Dia was there when we arrived or I wouldn’t know if we were in the right building.
Business Partner
8/10
Excellent
03 Jan 2026
Erin
Overall this is a great option for a comfortable, safe hotel in the area. Some of the rooms are starting to show wear so a more regular review would be helpful (paint, appliances, etc). The power went out while I was there (snow storm so not the fault of the hotel) but I was surprised that there were no emergency lights in the room and apparently no back up generator. Generators are a necessity in that part of the country so an investment in that equipment would be important. Since I was in an ADA compliant room it is crucial to have emergency lights for those with mobility issues. The staff was friendly and I would stay here again. Just a little more attention to details, especially in winter, would be wise for this location.
Friends_and_family Family
4/10
Poor
28 Dec 2025
Robert
Room 409 - trap under bathroom sink was leaking. Manager brought towels, said she would have maintenance come to look at it. We went out at approx 1030am, returned at 330pm. Still leaking. Front desk said maintenance man out with flu will be back tomorrow-sorry. I HAD to ask for a room change. Seems to be a lack of concern for customer comfort. Very poorly run hotel.
Leisure Partner
10/10
Exceptional
26 Dec 2025
Timothy
.
Leisure Family
10/10
Exceptional
25 Dec 2025
Anne M
Excellent
Leisure Family
10/10
Exceptional
13 Dec 2025
Kim
We LOVE staying here. We usually stay in a suite with our daughter and granddaughter. Having 2 bedrooms and a central room is perfect! The pool is always welcoming, breakfast is probably the 6 year old's FAVORITE! Having a kitchen available is certainly helpful also with a 6 year old. Rooms are clean, comfortable and we stay here often!
Leisure Family_with_children
8/10
Excellent
30 Nov 2025
Karen
Room was clean but we had to go get our own towels. Otherwise everything was fine
10/10
Exceptional
02 Nov 2025
David
Clean room, easy in and out!
Leisure Partner
10/10
Exceptional
21 Sep 2025
Raymond
Its not far from anywhere i wanted to be
Business_and_leisure Family
8/10
Excellent
15 Sep 2025
Tomas
Good average hotel and no complaints
6/10
Pleasant
26 Aug 2025
Carol

Misleading description of the room

Booked a one bedroom suite with a sleeper sofa for three adults. Turned out the king bed was not in a separate bedroom. The sleeper sofa was positioned to open up against the foot of the bed so very inconvenient for everyone. Hotels.com may be responsible for the inaccuracies - seems to have gone downhill in the last few years.
Friends_and_family Family
10/10
Exceptional
22 Aug 2025
Kelly
Property was great. Room was very clean and spacious. Multiple restaurants ans shopping just minutes down the road.
Leisure Friends
4/10
Poor
12 Aug 2025
Shannon
Worst matttess ive ever attempted to sleep on. The floor would have been more comfortable. Fridge was warm when I arrived and several of my items went bad before it got cold.
Business_and_leisure Partner
10/10
Exceptional
01 Aug 2025
Helen
Loved the layout of the 2 bd suite. Comfortable and clean
Friends_and_family Family
10/10
Exceptional
24 Jul 2025
Teresa
We stayed in 20 some hotels on our Colossus of Roads Trip and this was either the Best or in the top three. The room was perfect four our group of four — two bedrooms with great beds and pillows, a kitchen and sitting area, three TVs and so many plugins at bedside. Breakfast was great, there were plenty of choices (including Nutella) and if you didn’t get everything charged in your room, there were more plugins in the breakfast tables!
Leisure Family
10/10
Exceptional
19 Jul 2025
Crystal
Always a good place, clean and safe. We stay yearly
10/10
Exceptional
15 Jul 2025
Renee
A
Leisure Partner
10/10
Exceptional
29 Jun 2025
James
Awesome experience
Business_and_leisure Partner
8/10
Excellent
24 Jun 2025
Adrienne
Place was great except there was mold on the pillows.
Friends_and_family Family
10/10
Exceptional
18 Jun 2025
Robyn
It was great night.
Friends_and_family Family
10/10
Exceptional
26 May 2025
Jennifer
Nice comfortable suite style rooms with good breakfast options
Business_and_leisure Family
10/10
Exceptional
18 May 2025
Efren
Love the location and everything was really clean. The building looks like it’s brand new! Strongly suggest
Business
6/10
Pleasant
27 Apr 2025
Verified traveler

Small room

Room was small. We thought we had a suit with living room and bedroom. The couch rolled out as a bed touching our bed. The pool was cool and relaxing environment.
Friends_and_family Family
10/10
Exceptional
22 Mar 2025
Tracy
Room was perfect. Newly renovated. Only criticism is we were on the first floor at the end of the hallway and heard the loud clicking of the door every time someone went in/out of the building. There was a lot of morning activity. More attention should be paid to noise created with doors opening/closing.
Business_and_leisure Family
8/10
Excellent
07 Mar 2025
Steven

Adequate but not special

I was in town apartment hunting and needed a place just to crash last minute. They are remodeling so the place was a little bit rough. The staff was very friendly and attentive. Breakfast I guess I was expecting something different but I have specific health needs and so my options were limited. For standard diets it’s adequate but nothing special.
Self
10/10
Exceptional
12 Feb 2025
Irina
Good hotel, very friendly and helpful staff
Business Self
10/10
Exceptional
28 Jan 2025
Nicole
Those at the front desk were friendly and welcoming. Also the one that was taking care of the continental breakfast was friendly and helpful and a good variety of food. My room was clean, comfortable and convenient. The pool area also clean and cute. Hotel overall is clean, excellent and a quiet area. I'm glad I chose to this one for my stay. Highly recommend!
Leisure Family
2/10
Poor
21 Dec 2024
Queena
I called the hotel to see if I can bring my children to go to the pool I was told that it was fine when I arrived I was told the pool was open and by the time I went to my room to change came back down I was told the pool was now closed due to an isssue I then waited till morning to talk to the manager Courtney and I asked her why did she tell me the pool was open when it wasn’t she proceed to say well my employee told me you had children with you who was not on the room… which was never stated that I couldn’t have children with me and she put $150 hold on bank card and told me it was only suppose to be $20 hold so I believe this was all discrimination and made it a horrible stay for me and my children
Leisure Family_with_children
10/10
Exceptional
02 Dec 2024
Irina
Will definitely stay again
Business
6/10
Pleasant
25 Nov 2024
Shannon

Random charges on my card. Scam

This place charged my card extra. Stayed there for one night. A few days after my stay I get a charge for $30 to $40. Never broke or stained anything. Got in the hotel late, fell asleep, woke up and left. We didn’t even use the shower!! Rip off will never ever go back.
Friends_and_family Family
8/10
Excellent
10 Nov 2024
Caitlin
This property was clean, comfortable and convenient.
Business Self
8/10
Excellent
09 Nov 2024
Clay
All is good excepting the overhead light in the desk that refuses to turn on consistently.
Business Self
10/10
Exceptional
27 Oct 2024
KRISTEN
First time here seems nice so far.
Business_and_leisure Family
6/10
Pleasant
22 Sep 2024
Deana
Rooms and bathrooms were clean. The free breakfast was very poor quality with few options and the food service and eating areas were filthy. The staff was very curt with everyone I heard them speaking to. The linens and pillows were not comfortable but the mattress was fine. For what they charged it felt like we didn’t get enough of a value.
Leisure Partner
10/10
Exceptional
15 Sep 2024
Dave
Clean and convenient would stay again.
Business
10/10
Exceptional
31 Aug 2024
Pat
Easy from start to finish!
6/10
Pleasant
31 Aug 2024
Valerie
Laundry room flooded while I was doing laundry. Sofa bed in first room was uncomfortable on the first night so I asked for another room. The room charge was charge extra and they couldn’t fix it
Leisure Family
8/10
Excellent
15 Aug 2024
Melissa
My first stay here this month was great...the second one was not quite....the room was good,clean and spacious. Our problem was that our keys deactivated every day which was a huge hassle. One of the days the desk clerk said it was because our stay ended..not true (it was 2 days before checkout) other than that, it was fine.
Friends_and_family Family
8/10
Excellent
10 Aug 2024
Barbara
Easily accessible to venues in the area.
Leisure Family
10/10
Exceptional
08 Aug 2024
Victorial

Nice out of the way surprise !

Found this last minute gem and was pleasantly surprised. Nice reception and room. We enjoyed the perfect temperature indoor pool and comfortable furniture.
Breakfast was different than what you usually see but good. Not right near the highway but worth the trip. Will stay again on one of our trips from Ohio to family in Maine.
Partner
10/10
Exceptional
05 Aug 2024
Jennifer

Comfortable, spacious stay

Booked a suite with a very reasonable price. Two rooms and full kitchen. Very clean, comfortable. Breakfast included in booking which had a variety of items to choose from.I highly recommend this place.
Friends_and_family Family
8/10
Excellent
29 Jul 2024
Delthony
It was good enough. Our room had an issue but the team tried to do what they could to make amends. Also when the pool was closed, the manager on duty called a neighboring hotel 🏨 and got permission for us to is their facility.
Leisure Family
10/10
Exceptional
28 Jul 2024
Brian

Great stay at the Marriott, I'd go there again

When I couldn't find the place on my GPS, the person gave clear directions to where it was located. When I met the person I spoke at the front desk, he asked me what floor I would like and I said first floor and it was only a few doors down from the front desk which was very thoughtful of him. I wouldn't have to lug my bags a long distance from the parking lot. He told me the pool hours and when breakfast was served and was very amiable and friendly. The other staff members were equally kind and courteous.
Friends_and_family Family
10/10
Exceptional
15 Jul 2024
James
Clean and comfortable. Very friendly and considerate staff



Terrible coffee. A little noisy at night
Leisure Family
6/10
Pleasant
14 Jul 2024
JOHN
Friendly welcome
8/10
Excellent
02 Jul 2024
Bruce
Nice
Business Self
4/10
Poor
29 Jun 2024
Rebecca
Just a quick overnight stop
Family_with_children
10/10
Exceptional
25 Jun 2024
Juli
Front desk staff was very personable and made us feel at home.
Leisure Family_with_children
8/10
Excellent
13 Jun 2024
Stephanie
Quiet safe place
Partner
6/10
Pleasant
02 Jun 2024
April
Pool closed. Fire pit not working. Outdoor area wasn't cleaned all weekend, dirty with empty cups scattered around. Bathroom fan not working. Many high school sports team staying here and it was loud until 2am. We were disappointed, especially for the cost.
Leisure Pet
10/10
Exceptional
28 May 2024
Ricky
Great Find
10/10
Exceptional
18 May 2024
Anthony
We had a larger suite which had two bedrooms. Slept in one, luggage in the other. Bed was comfortable. Rugs were showing some age but clean. Furniture a bit dated but clean. Overall, the wall paint, curtains, kitchen appliances, etc were in good order and it was like having our own apartment.
Leisure Family
10/10
Exceptional
15 May 2024
Matt
Great, friendly staff.
Leisure Family
8/10
Excellent
14 May 2024
Andrea

Fire alarm snafu

Room was quite small -night 2 -the fire alarm went off at 3am which necessitated the entire hotel to be vacated in 30 degree weather for a period of 40 min —super irritating but staff was nice —and I was pleased that when asked for a review was compensated $100 for the inconvenience
Self
10/10
Exceptional
13 May 2024
Karen
Best hotel bed in a long time. The bed was firm but soft enough and same for the pillows. Enjoyed my stay. Would rebook in a heartbeat. Pleasant staff too!
Friends_and_family Family
10/10
Exceptional
02 May 2024
Bonnie

New Hartford

Room was dated but clean and comfortable. Breakfast was a little bit limited compared to others we’ve had. Staff was friendly. Pool area was dark but water clean and warm. We were in a suite that had a kitchen. Eating utensils were sparse. Each room had its own temperature control and the HVAC was very quiet. Overall, stay was good, comfortable and we wouldn’t hesitate to stay again
Friends_and_family Family
10/10
Exceptional
30 Apr 2024
Renee
I really enjoyed my stay.
10/10
Exceptional
28 Apr 2024
monica
Great stay
Business
10/10
Exceptional
28 Apr 2024
Clark

Family Fun Night

Exceptional staff. Very friendly and helpful. Very clean hotel. Loved the pool.
Friends_and_family Family
10/10
Exceptional
27 Apr 2024
Mark
It was great
8/10
Excellent
25 Apr 2024
Khiem
Decent hotel to stay at with family
10/10
Exceptional
24 Apr 2024
Denisse
very clean and accommodating
Family_with_children
10/10
Exceptional
22 Apr 2024
JOHN
You could hear all the doors slamming in the hall and people talking in the hall

Our room was not cleaned and we had left early to go out for the day.

We had to call down when we got in that evening and they didnt have staff they just gave us clean towels
Leisure Family
8/10
Excellent
21 Apr 2024
Lisa
Quiet, convenient location. Our 2 bedroom suite was great.
Leisure Family
10/10
Exceptional
11 Apr 2024
donna

Nice place to lay your head

Easy check in. Breakfast ended at 9. A bit early for me to get around! Some freying of the carpet by the bathroom door. Easy fix by a carpet stretcher. Comfy bed.
Business
8/10
Excellent
17 Mar 2024
Raichelle
The good: beds were comfortable, the room was spacious, very conveniently had a microwave and apartment sized fridge, the pool was lovely, the breakfast was good.
The bad: some of the rooms were hard to get into since you had to use a lot of force to push the handle down, and there was no fan/exhaust in the bathroom.
Business Family
10/10
Exceptional
10 Mar 2024
SHAREE L
There for a team event in the area. Staff and hotel stay was amazing. Everyone very friendly, rooms were spectacular, close to where we needed to be for the weekend.
Leisure Family_with_children
10/10
Exceptional
05 Mar 2024
Travis
They were nice
8/10
Excellent
25 Feb 2024
Samantha
We stayed in a suite with 2 bedrooms the kids had fun, rooms definitely need an upgrade tvs are really old and we had alot of issues getting them to work. Carpet was frayed and in the bathroom the walls were patched and they never painted over it, it was just white spots, blankets on the beds were frayed and had random strings on the end. We had fun and most issues were cosmetic nothing that effected the fun we had but for the price things shouls be bettee up kept
Friends_and_family Family
10/10
Exceptional
22 Feb 2024
Paige
NA
10/10
Exceptional
15 Feb 2024
Anthony
This hotel was perfect the rooms have anything you need from microwave to utensils & cups & extra towels
Leisure Partner
10/10
Exceptional
24 Jan 2024
Amy
Peaceful
8/10
Excellent
01 Jan 2024
Valerie
Did not like the early fire alarm
Leisure Friends
6/10
Pleasant
31 Dec 2023
Rebecca
Loved our check in lady! Couldn't check in early but on New Year's Eve that's not too surprising! They did get us in by 3! Loved the pool and the coffee/hot cocoa! Room was large and nice! Tv remote and heating was not working right but maintenance came immediately and fixed our issues! Otherwise very nice and we've stayed here before and will again!
Leisure Family_with_children
10/10
Exceptional
15 Dec 2023
Patricia
Pleasant staff, clean and convenient location!
Business Family
10/10
Exceptional
26 Oct 2023
Charlene
Good, reasonable, no frills accommodations. Would stay again
Partner
10/10
Exceptional
23 Oct 2023
Gerald
Very nice
Partner
10/10
Exceptional
29 Sep 2023
Joe
No complaints
10/10
Exceptional
02 Sep 2023
Heather
Excellent hotel, staff was very friendly and helpful. I highly recommend it. However, the location and directions needs to be updated..they are incorrect and it took me a long time to find it.
Business Self
6/10
Pleasant
07 Aug 2023
Eugene
The rooms are so small that when sofa bed is open, there is not even an inch between the bed and the sofa. Very inconvenient when Marriott sells it as a room for 3 people (we were travelling with our 15 year old daughter). Also, the sofa bed was very poor quality to sleep on, even for the 15-year old. The air conditioner was making very loud noises all night kicking in and stopping intermittently.
Leisure Family
10/10
Exceptional
30 Jul 2023
Kerry
Nice modern hotel with great breakfast buffet. Nice swimming pool and outside lounge area too
Leisure Partner
10/10
Exceptional
30 Jul 2023
Debbie

Great Stay

We had an amazing stay. It was nice that our children had a chance to go swimming. The bed was super comfy.
Friends_and_family Family
10/10
Exceptional
21 Jul 2023
Deborah

Extended Family Vacation

Convenient location for getting around the Utica area, easy access to restaurants, shopping, activities. Take advantage of the pool as well as the outdoor gathering areas! Cornhole, outdoor dining, grilling are all possibilities. Nice and cool in the heat of summer.
Friends_and_family Family
6/10
Pleasant
19 Jul 2023
Elle
Overall Townplace Suites is fine, the mattress on one side of the pull out was not sanitary, not the side you’d sleep on, but I saw it and so I pushed it right back in to the couch position.
When I arrived, they were doing parking lot maintenance during a high peak travel time and so is EXTREMELY inconvenient and not enough spaces for everyone staying and we’re so packed in that I just hope no one hits my car! Plus we have to have all our vehicles moved to the opposite side of the parking lot by 8 am
I can only imagine what this is gonna like like at 730am!! If I had known this, I would have looked elsewhere!
Lastly, the biggest issue was check in. I booked through Expedia and when I arrived they said they could not honor my booking as they are over booked and I was on some call list, but she didn’t have my number! Expedia didn’t share my number?? What! And how is this even possible?? If Expedia is booking for the hotels, they best have the most accurate information! Imagine if I didn’t check in til dark! Or late!!! I’d be sleeping in my car!
At best, this hotel is nicer than sleeping in my car but it is off my list of places to stay at.
I will end this review with the staff has been super incredible and pleasant and even though I was super annoyed at the check in issues, Tricia was amazing and kept her cool and was funny in an appreciated by me way. She was wonderful and tried other hotels for me and as I was leaving a cancellation happened,So I got a different room
Business_and_leisure Family
8/10
Excellent
30 Jun 2023
Rex
.
10/10
Exceptional
12 Jun 2023
Chris
Was definitely a suite with refrigerator and stove top and room was good size with enough closet and drawers for comfortable extended stay. Room was very clean and modern and tv selections including Netflix was a nice way to wind down the day. Will stay here again for sure! Thanks!
Leisure Self
10/10
Exceptional
05 Jun 2023
Will
Great place to stay..
8/10
Excellent
23 Apr 2023
Deborah
we had a very pleasurable stay. Nice area and a great little store /gas station right in front of the Suites.
Leisure Family
8/10
Excellent
20 Mar 2023
David
The room was perfect & service was great. The drawback for the stay was that there was a youth basketball & hockey team there who were running around and goofing off in the halls making it hard to rest.
Friends_and_family Family
4/10
Poor
11 Mar 2023
James
The guests upstairs were very loud from the time we checked in until we’ll after 1am. Management did warn them a few times, but the loudness continued. My two young boys did not fall asleep until late and as a result, they were very tired the next day.
Business_and_leisure Family_with_children

Location & surroundings

Towneplace Suites New Hartford
4760 Middle Settlement Road, Whitesboro, United States

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Towneplace Suites New Hartford

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