Val Ha Tel

France , Paris
ChÃ¢teaufort, 3 Place Des Dix Toises
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100 reviews shown

6/10

Pleasant

23 Jun 2026

Shelly

Was in a double room. One bed had a flat sheet and one bed had a fitted sheet. Neither had a full set of sheets. Was no hair dryer in the room but they brought us one.

Family

10/10

Exceptional

22 Jun 2026

Donna

Manager was amazing in helping us check in a bit early. Went out of his way to help. Also very close to destination - within walking distance. Had to pay hefty parking but fairly understandable due to location.

Family_with_children

4/10

Poor

21 Jun 2026

Manuel E.

The room was not ready at the check in time provided. After an hour the front desk person gave us another room. That room was not ready as there was a ring around the tub and when my wife showered the bathtub would not drain. Housekeeping was great they fixed the situation pretty quick. The bright light in all this was Jason who really bent over backwards to fix the issues. Thank You Jason

Partner

6/10

Pleasant

21 Jun 2026

Denise

Not a lot it was close to both Nashville and grand old opry if you have a car

8/10

Excellent

21 Jun 2026

Renee

Overall it was a great stay. The pull out sofa bed was actually comfortable for our 10yr olds! The breakfast was good but it would help to have more than 1 waffle maker. The outdoor pool was very nice as well. The only drawback was a motor noise from the building that was constant, day and night that was a bit bothersome.

Friends_and_family Family

4/10

Poor

21 Jun 2026

Todd

Musty smell from the air conditioner

Family_with_children

8/10

Excellent

20 Jun 2026

Shelby

Cleanliness was good and staff was very helpful. Beds need to be updated - they were too hard for our comfort. Breakfast was good and hours were 6:00 - 10:00 which was great.

Partner

10/10

Exceptional

20 Jun 2026

Nimisha

Staff was great

Family_with_children

10/10

Exceptional

19 Jun 2026

Beth

Greet location, staff were kind and attentive, delicious breakfast!

Partner

10/10

Exceptional

19 Jun 2026

Gary

the clerk at check in was very professional and helpful.

8/10

Excellent

16 Jun 2026

Denver

Good hotel nice room but $35 a night to park is ridiculous!

Family_with_children

8/10

Excellent

15 Jun 2026

Silas

Clean room----yes
Staff-----super nice
Breakfast-----good only negative thing I can say run out a few items to early

Family

6/10

Pleasant

07 Jun 2026

Gabi

Having to pay for parking while staying is not ideal whatsoever. The elevators took forever to come, so we ended up taking the stairs every time we had to go down or up. Never got our room cleaned or fresh towels while we were there.

Business

8/10

Excellent

06 Jun 2026

Veronica

Overall the hotel stay was nice. There were just a few things I didn’t care for. First, you have to pay for parking and it is expensive. Second, two of the face towels in my room had black stains on them, and three, the elevators were very slow. They do have excellent breakfast and the view in my room was nice!!

Self

6/10

Pleasant

06 Jun 2026

Sharon

Property needs updating. Common areas are good. Room not so much. Tub was scary. Bathroom door handle looked like it was in a fight. Hated the high parking fee. It didn’t keep me from being approached by a panhandler.

Partner

6/10

Pleasant

06 Jun 2026

Terrin

The staff were awesome. The pool was nice. The location was convenient and safe, which was of high importance to us, BUT the bedding was hard. AC turned on and off and sounded like a car starting. We lost hot water during the day with no discount offered. No free toiletries on the counter. A couple of crumbs in the bed sheets upon arrival. Stains on the comforter from previous guests. Peeling ceilings, duck tape on the grout beside the toilet, cracked bath tub floor.

Partner

10/10

Exceptional

05 Jun 2026

David

Great staff breakfast wasn’t anything to write home about but did the job.

Self

8/10

Excellent

05 Jun 2026

IRMA

Solo un elevador disponible

Family

4/10

Poor

03 Jun 2026

Mike

Front desk person was so unfriendly when we went to check in. Never got out of her seat or looked up at us. Rude!

Self

2/10

Poor

01 Jun 2026

Miguel

The mattress was sagging, there were bedbugs, there were no towels, and they never provided a trash bag. They charge a $120 deposit—which they never mention beforehand—plus an additional $140 for parking for four nights. The ceiling was cracked; the place is poorly maintained. The elevator takes forever and smells foul, and during all four nights of my stay, people were screaming and fighting in the hallways at 3:00 a.m.—drunken individuals shouting and making a scene. It was a horrible experience, especially considering the cost; it leaves a great deal to be desired.

Friends

4/10

Poor

31 May 2026

Cherri

Our stay was not good To much noise The hotel had mechanic problems that cause a lot noise with no sleep for us
I told staff they said they would refund me 1 night stay And called talk Exepidtia and y’all only gave me the wrong amount credit,shorting me
Why??!!! And I called and still not corrected
Not happy about any on this!!

Partner

6/10

Pleasant

31 May 2026

Jessie

Pretty decent, bed wasn't as comfortable as I hoped for but overall okay stay. Breakfast was good. Parking fee wasn't great was 42 dollars.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Andrew

For the price, it's a great hotel in a great part of Midtown Nashville. Very near lots of nice restaurants and cafes. A short car ride from downtown Nashville. Decent breakfast and good rooms too.
Highly recommend this accommodation.

They have parking available as well.

Partner

6/10

Pleasant

25 May 2026

Margaret

While this is one of the more affordable hotels closer to downtown Nashville, we probably wouldn’t stay here again. The room itself wasn’t terrible, but it showed a lot of wear and tear, and I definitely wouldn’t feel comfortable walking barefoot around it. That said, the room was very spacious, and having a kitchen was helpful since we were traveling with our baby. We also had a nice view of the Parthenon.
Overall, though, the property could really use some updating and better upkeep. Also, parking is managed through a third party, so it’s an extra cost on top of the room rate. This wasn’t a huge issue for us, but it’s worth noting.
Our biggest disappointment was the staff. My husband and I are very easygoing people and rarely complain, but the staff consistently acted inconvenienced by simple requests. Since housekeeping isn’t provided daily, towels and toilet paper aren’t automatically replenished, which is understandable. However, when we asked the front desk for a couple extra towels and toilet paper, we felt like we were bothering them—even though we went downstairs ourselves to pick them up.
I hate leaving negative reviews, but as someone who has worked in customer service, I think guests should be treated with kindness and professionalism. If you just need an inexpensive place to sleep near downtown, this hotel may work. But if you want a cleaner, more updated property with better service, I’d recommend staying elsewhere.

Family_with_children

4/10

Poor

24 May 2026

Summer

Great distance to Broadway and stadium. Parking is $50/day of which it did not tell me that up front. I didn’t look over the building but hallways have an odor. Room seemed clean but carpet filthy with stains and room had an odor so not real sure how clean.

Family

10/10

Exceptional

22 May 2026

ALAN

We had a very nice stay, everything was clean and the room was very comfortable. We will use this hotel next time we come to Nashville. I did think having to pay an additional $35 was completely ridiculous!

Partner

6/10

Pleasant

17 May 2026

Stan

There is a hidden fee. The property has a third party parking system. On Expedia it says self parking. I couldn’t find where it says you pay extra. I stayed two nights and it cost me 17% of the stay, meaning 17% of the total of the two night stay. Very expensive. Second Hampton Inn in Nashville to do this. One more caveat: you do not have to be a customer to use the lot. Meaning it does have the potential to fill with non customer parking.

8/10

Excellent

12 May 2026

Theresa

The room was nice and location of the hotel was perfect for our needs. We interacted with 3 staff during our stay. One was very nice and helpful the other two were unfriendly.

10/10

Exceptional

11 May 2026

Phil

I had a very good experience at this hotel and I would definitely go back. Super close to all the nightlife on Broadway (we took an Uber). I had left something in my hotel room after checkout, came back a couple hours later and the hotel staff was super helpful returning it.

Partner

8/10

Excellent

10 May 2026

angela

Thermostat didn't work. Window blinds didn't work and not enough coffee left in room or water plastic water cups.

Partner

8/10

Excellent

10 May 2026

James

The room was a bit outdated. Could use a freshen-up. Can’t complain though. Great staff, great amenities, and love a complementary breakfast! Hope to be back soon!

Self

2/10

Poor

09 May 2026

Mona

Toilet seat broken. Bathtub backed up. No soap. No shower cap. No bath gel. No room service for three days. Asked for soap and shower cap first day and never got them for three
Days terrible experience won’t stay at a Hampton inn again and paid over $1000!!

Friends_and_family Family

6/10

Pleasant

09 May 2026

Kara

When we checked in and went to our room, the key didn’t work. As we were trying to enter the room someone opened the door. We had to go back to check in as they assigned us a room that was already occupied. When we got into our actual room there were old stains on the carpet, no soap, the handle for the bathroom door actually came off in my hand, and the shower got warm at best. No hot water for showers. The “dark roast” coffee at the breakfast was so weak it was transparent. For the price, I expected much better.

Family_with_children

4/10

Poor

08 May 2026

Cassandra

My husband and I arrived at the hotel around 1:30 am after driving for over 8 hours. The young lady at the desk was unable to find our reservation which we had made a week before. She called her co-worker for assistance and he found our reservation fairly quickly. Once we got our room key we headed up the elevator with all of our bags. When we got to the room we noticed a do not disturb sign hanging on the door handle. We did not attempt to use our room key because we figured the room was already occupied. We contacted the front desk and the young man came to investigate further. He knocked on the door loudly but no one responded. He then attempted to use her master key but he still could not get in. We all went back down to the front desk hoping he could find us a vacant room. He checked the computer and the security officer even tried to help. The young man made a few phone calls trying to reach an off-duty manager but had no luck. This went on for about 30 minutes or more. I was extremely tired and ready to get some rest because we had a busy day ahead of us. The young man finally found us a room on the 7th floor. When I walked into the room I noticed paint on the floor and carpet. I looked up I saw the terrible patch job on the ceiling. It looked like the ceiling had a leak at some point and someone attempted to repair the situation but they lacked the skills. We were given a discount for our troubles. But the rundown rooms did not match the pricey rates and parking fees.

Partner

4/10

Poor

07 May 2026

Philip

Had to pay for parking at the property.

Family_with_children

10/10

Exceptional

07 May 2026

Jessica

The hotel stay was wonderful and parking was very accessible with for decent price!

Friends_and_family Family

4/10

Poor

04 May 2026

Matthew

This placement

2/10

Poor

04 May 2026

Ebony

Room was very nasty bowelmovement on bed sheets

8/10

Excellent

02 May 2026

Ronica

Great stay & great staff! Just hated the parking situation….$42 for a one night stay 😩😭

10/10

Exceptional

02 May 2026

David

Nice and clean

10/10

Exceptional

28 Apr 2026

Tessera

Would humbly like to thank the staff and management for all they did to accommodate our family during a very stressful time with a member of the family in the hospital.

Family

8/10

Excellent

25 Apr 2026

alice lynn

Great breakfast. Did not like to pay $35 per night stay.

Friends_and_family Family

2/10

Poor

25 Apr 2026

Brandi

Had to pay for parking on top of paying for the room. Trash was left in an elevator. Got stuck in the elevator bc it would not work on the floor we stayed on and no guest was informed on that floor. Front desk did not know anything about the surrounding area to help us navigate to our appointment.

Friends_and_family Family

6/10

Pleasant

24 Apr 2026

Timothy

The fact that I had to pay for parking when I arrived was a big surprise.

Family

4/10

Poor

23 Apr 2026

Allison

Unexpected 45$ parking fee to park in a already full parking lot that is not even secured!!

Friends_and_family Family

8/10

Excellent

21 Apr 2026

Greg

The tub needs to be rodded. The drainage could not keep up the water from the shower.

Self

8/10

Excellent

14 Apr 2026

Doug

Breakfast offering was great as a complimentary amenity

Partner

6/10

Pleasant

13 Apr 2026

William

Yes and parking should have been free

Family_with_children

10/10

Exceptional

12 Apr 2026

Erika

Great stay. Do not like paying $42 a day for parking

Family

4/10

Poor

11 Apr 2026

Claudia

Breakfast was mediocre at best, parking was controlled by a second party and recieved two violations within 18 hours of being there the first one an hour after being there. The first was paid but we still got another parking ticket. The property has no amenities other than breakfast. The property is so run down with only 1 working elevator we were on the 4th floor with bad hips and backs not walking stairs. There were a ton of damages in our room. No working bathroom fan, one pull down shade in the bedroom, no sink plug, the bathtub was filthy, the floors were not swept. Walls are thin. Was not worth the money that was paid to stay. It was a very disappointing stay. Will not recommend.

Partner

8/10

Excellent

06 Apr 2026

Samantha

Staff was amazing. Room remodeling seemed to be slightly unfinished but overall in good condition. A little sad the pool wasnt open since it was an outdoor pool. But had a good stay

Partner

6/10

Pleasant

05 Apr 2026

thomas

parking was expensive. did not know prior we had to pay.

10/10

Exceptional

04 Apr 2026

james

Good stuff enjoyed my stay

Friends

10/10

Exceptional

03 Apr 2026

Robert

breakfast very satisfying

Family

6/10

Pleasant

25 Mar 2026

John

$35 a day parking, hot water turned off for maintenance for several hours. Staff is great but value for price is not there

Self

4/10

Poor

21 Mar 2026

MONA SADEK

No bar of soap even though I asked
Shower was backed up the three days we were there

Partner

6/10

Pleasant

20 Mar 2026

Lee

Well, first off the bathtub had not been cleaned properly and the floor had a lot of stains left from previous guest.
Also it would be more convenient to add the parking value instead of just saying available parking on the website. The staff were great. The overnight front desk was simply awesome. He was very, VERY helpful in resolving our needs as we came in late from dinner.

Family_with_children

4/10

Poor

19 Mar 2026

Timothy

Room was worn, in disrepair , and in need of a remodel. Staff was seemingly unconcerned. .

Self

6/10

Pleasant

17 Mar 2026

Derek

First room was disguising. Long hair in the bathroom, shower, in the bed and on the pillows. I was offered another room, but it wasn’t much better. There was no hair in the bed at least. Garbage still had trash in it. Worst Hampton Inn I’ve ever stayed at and one of the worst hotels.

Self

2/10

Poor

16 Mar 2026

Roger

One dissapointment after another! Check in time was 3:00 I arrived at ~4:00 room not ready. Went to get a bite to eat. Room still not ready! No hot water for hours! Peeling wall paper and ceiling paint. Leaking faucet damaged bath tub! Damp carpet in most of the room and a leaking window from a rain storm! In short, I need a full refund and an apology.

Self

10/10

Exceptional

14 Mar 2026

Jeffery

INCREDIBLE WORLD CLASS STAFF!!

Self

10/10

Exceptional

12 Mar 2026

David

Breakfast was mediocre at best - would like to have had some fruit and yogurt, which is typical breakfast during my stays at hotels like this one. Room was great, gym was also great - I enjoyed using the ellyptical on both days.

Self

10/10

Exceptional

12 Mar 2026

Loretta

After the 3½hour drive, surgery, i was just hungry, and exhausted. Sherell was very kind and polite at registration. The room was clean, beds, soft and comfy. I slept like a baby. The breakfast hit the spot, hearty. Checkout was easy. Thank you for a good overnight stay.
Loretta H.

Friends_and_family Family

2/10

Poor

08 Mar 2026

Tandy

The property is old and has not been maintained. Our room was 74 degrees and would not get any cooler. There was no soap, shower gel, or shampoo in the bathroom, neither in the shower (there was conditioner hanging on the wall out where the bottle dispensers would be for gel and shampoo- there were just empty hangers) nor on the sink counter. The lamp on the desk did not work. We heard two others complaining to the front desk about their accommodations. Although the cheapest option in downtown Nashville, for the state of the property, the prices was still not worth it.

Partner

10/10

Exceptional

07 Mar 2026

Mellissa

Great hotel !

Family

2/10

Poor

06 Mar 2026

Derik

Staff was nice

Family_with_children

10/10

Exceptional

06 Mar 2026

Laseana

Good

Family_with_children

8/10

Excellent

02 Mar 2026

Roy

Front desk person was rude and short.

Partner

8/10

Excellent

01 Mar 2026

Jessica

Staff was helpful and respectful. Room needs updating found a single pub hair in soap dish on bathroom sink. Morning breakfast was great.

10/10

Exceptional

01 Mar 2026

Brian

Easy and a great stay

10/10

Exceptional

28 Feb 2026

Jeffery

The staff was so incredibly supportive, uplifting, and kind. In all my travels - this humble place and service alone will bring be back to Nashville.

2/10

Poor

27 Feb 2026

LaSonya

$42 including fees, just to park in a parking space at the hotel that I had already booked. There was NO MENTION of this on the booking page.

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

Darin

Room was clean and the staff was nice snd helpful

10/10

Exceptional

26 Feb 2026

Edward

Room was spotless and very nice. Good breakfast in the morning. Highly recommended

Self

8/10

Excellent

25 Feb 2026

Med

Parking Sucks in Nashville.

10/10

Exceptional

24 Feb 2026

Jodi

Room was spacious, bed was comfortable, Hotel was quiet at night, Hotel and room was very clean.
Several restaurants across the street (Chili’s..1 block away, BBQ restaurant across street) other restaurants close by. VA and Vanderbilt Hospital close by.

Partner

6/10

Pleasant

24 Feb 2026

Fiona

The staff was very friendly. The breakfast was ok/sufficient. The rooms were quite dated and felt very worn although the furniture did feel newer. Bathroom and carpets need upgrading badly. Easy walking distance to many things though.

Family

8/10

Excellent

23 Feb 2026

Brian

Staff was courteous. The value was good.

Partner

8/10

Excellent

23 Feb 2026

Ronald

The room is so clean and comfortable the staff also knows how to attend to customers very well

Friends_and_family Friends

2/10

Poor

21 Feb 2026

Kyle

Had to pay for parking without notice from Expedia. Was a complete surprise when I arrived for check in. Two nights of parking came out to $85… Now that might be normal in Nashville, I’m not sure but, it should be included after spending $300 on the room. On top of that, the parking lot was so full, I almost didn’t get a parking spot.

Both the sink and shower backed up and did not drain. A two and a half minute shower had the water filling up to my ankles.

The bathtub didn’t have a non-slip mat and my mother-in-law and wife almost slipped in the shower.

On a new note, I will say that the staff were friendly and the hot breakfast was pretty taste for hotel breakfast.

Family

10/10

Exceptional

20 Feb 2026

Gina

The room: slightly aged furniture; tub worn. But very clean especially the linen.
The Staff: the nicest most helpful people. 5 Star for them.
Breakfast: clean area; plenty of tables; good selection.
Price: Excellent
Location: quick short walk to Vanderbilt University which was the reason for our visit. You don’t need a car. $2 bus ride to downtown where you can tour the Country Music Hall of Fame, The Arena and most importantly- listen to great live country music local bands performing at the many bars.

Friends_and_family Family

8/10

Excellent

20 Feb 2026

Madelyn

Parking should not cost so much to stay there.

Family

10/10

Exceptional

18 Feb 2026

Sherry

Yes

Friends_and_family Family

8/10

Excellent

17 Feb 2026

Greg

Room was amazing!!! Everything was great until leaving this morning—no huge deal, but we could exit the side automatic door facing the parking garage, but it would not open to enter/re-enter. Another guest said he had already notified them about it, but I let them know again. Probably just an oversight, but breakfast began at 6am-we were there at 7:20am. Juice machine was not turned around for use, and could not locate any water to drink. Walked to front desk to let them know. Gentleman working desk reluctantly gave me a bottled water, made comment they normally only hand those out upon guest arrivals. I informed him there were no drinks including water for anyone eating breakfast. He proceeded to ask me if I told anyone working over near the kitchen? I’m sorry, get up out of that chair you’re glued to and find out for all the guests

Friends_and_family Family

6/10

Pleasant

17 Feb 2026

James

room was good bed confi bathroom needed a little bit more cleanin

Friends

6/10

Pleasant

15 Feb 2026

Patricia

Room was in decent condition. It looks only slightly dated but lacked typical items like USB plug-ins. Needs more outlets in general.

Friends_and_family Family

6/10

Pleasant

15 Feb 2026

Dyneshia

The room was ok. It was the lingering smell of urine in the room. I couldn’t tell if it was on the carpet or dried up on the sheets. It was horrible.

Self

10/10

Exceptional

13 Feb 2026

Doris

yes

Business

6/10

Pleasant

10 Feb 2026

Donna

Need to have curtains up at the windows to block lights from other buildings. I didn’t get much sleep that night.

Friends_and_family Family

2/10

Poor

06 Feb 2026

Jack

They overbooked through the online website.
They gave our room away so we had nowhere to stay. Now I can’t get through to them to get a refund. Worst experience I’ve ever had with a hotel. Absolute worst!!!
Do yourself a favor and just don’t even deal with them.

10/10

Exceptional

05 Feb 2026

Debbie

Yes they was very nice my husband had surgery I stayed the night before wasn’t very friendly when I was asking about a room for that night but the one I made through hotel .com was nice

Friends_and_family Family

6/10

Pleasant

03 Feb 2026

Hannah

The bed could have been better. Also it was $42 dollars for parking. If I pay for a hotel room, I expect to be ble to park in the parking lot. It doesn’t make sense to pay 42 dollars for less than 24hrs of parking.

8/10

Excellent

02 Feb 2026

Charles

The bartender that evening was very courteous very kind

Leisure Self

2/10

Poor

01 Feb 2026

CHRISTOPHER

The vanity sink was leaking. The return vent for the HVAC system started leaking the first full day in the room. The floor was messed up & when the vent started leaking, it was clear that this was an ongoing issue that nothing had been done about. The floor was absolutely filthy & clearly had not been mopped in a very long time. The room was dusty. The bathtub looked absolutely terrible, & the grout had mildew. A few of the towels also had hair from staff members on them. This was such a disappointing stay & was way overpriced. My family just needed a place to stay while our power was out due to the ice storm, & the hotel stay didn't help our stress levels at all. The only plus was that there was hot water & heat.

Friends_and_family Family

8/10

Excellent

28 Jan 2026

Madissyn

Accommodating and kind. Breakfast was very bland, not consistent on condiments offered & hardly had someone attending to cleanliness/restocking. For the king suite with the kitchen, very basic needs were supplied as far as utensils. should mention if you go grocery shopping it is easier to buy already prepared foods such as diced onions or vegetables and pull top cans as there are not utensils to cut anything (unless you want to use butter knives) or to open cans. The gym is very small, often limited to one person at a time on weights. They were prepared very well for the snow storm and sidewalks were always as safe as they could be despite freezing temperatures. Staff at front desk were kind, not overly talkative but willing to answer questions regarding property if you had any.

Business Self

6/10

Pleasant

28 Jan 2026

Tony

Parking is $42 a night! I’m not sure how I missed that but I know why they don’t make it clear up front.
Other than that the Hampton was great.

Business Family

8/10

Excellent

24 Jan 2026

Alan

The room is clean but needed some maintenance for the window curtain.

Business

4/10

Poor

20 Jan 2026

Anil

Property is in disrepair. Safety sign falling off, one of two elevators inoperable, the operable elevator was in extremely poor condition with no inspection certificate posted in the elevator.

Leisure Partner

10/10

Exceptional

18 Jan 2026

MARK

Everything was great except $42 to park at a $173 a night hot l is insane

Friends_and_family Friends

6/10

Pleasant

12 Jan 2026

The room was in good condition. The lady at the front desk was friendly but didn't seem to anxious to help me find a first floor room. We needed one as my adult son is in a wheelchair. The room was very tight with the wheelchair in it

Business Family