Name: Dolce By Wyndham Versailles - Domaine Du Montcel
Address: 2, Rue Jean Bauvinon, Jouy-en-josas, 78350, FR

6/10

Pleasant

14 Jul 2026

RAYMOND

When I booked this hotel the room picture had a bathtub in the room, I sent a request to the hotel requesting a bathtub weeks before arrival. When I checked in I was told that the room with bathtub was not available yet & I would have to wait 2 to 3 hours for 1 & it was 5pm. I also booked this hotel because it had 2 pools (indoor & outdoor) & I was looking forward to a swim, it was July & very hot. Imagine my surprise when I was informed that I had to pay $25.00 euro to use the pool only for 1 1/2 hours !!!, No where was it noted that the pool would cost extra. My room was good but I was not happy with my stay.

Partner

2/10

Poor

21 Jun 2026

Pierre

Probably one of the worst hotel experience I have ever had in the world. Extremely long wait at check in due to room not ready,
Non functioning Air conditioning the room
Swimming pool forbidden to kids in the afternoon.
None of information, diner reservation, early checking or late check out request made online or over the phone where confirmed
Some stuff have to change in this venue to really diserve 4 stars and charge the amounts they are today

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Sarah

The hotel is immaculate, the restaurant and bar cafe food wonderful, the majority of staff extremely helpful and accommodating and the ambiance of the place is extremely calm and restful.

They do need to look at the frustrating pool/spa area … you only get free access with a delux room or above ( they did upgrade me for free at checkin due to my Expedia membership but didn’t tell me, so i thought i had to pay the substantial fee for a while) and you have to book a slot for only 1hr 30mins…then pay for further hours.

The car park is quite a walk and needs signs to walk to the buildings, they do have a gof cart service & friendly driver called Adam who gave us tour of the ground’s & history of the place …reception didn’t tell us about this though, so it took a while until we spotted him.

If breakfast isn’t included it is expensive for what it is. The other meals were fantastic though.

There is no tv area in the hotel though and this would have been helpful for me as my husband worked in our room for a few hours so not being able to watch Roland Garros or sit by the pool was frustrating.

Overall a wonderful break …great venue to be outside of Paris but easily accessible and fantastic to visit Versailles

Partner

10/10

Exceptional

06 Jun 2026

Asmahan

Petit déjeuner limite à améliorer

10/10

Exceptional

26 May 2026

Michael

This stay lived up to all our expectations. Great staff-room-bed-surroundings. Nearby train station to Versailles and the city. Room was made up everyday with fresh towels. There was a great supply of phone and PowerPoint connnections in the room.

Partner

10/10

Exceptional

13 Mar 2026

Janis

Very nice hotel, swimming pool exelent

Business

10/10

Exceptional

12 Mar 2026

fabrice

The hotel in itself is exceptional, the food is delicious but the staff are truly the ones who made that stay incredible. Cannot recommend it enough.

Self

10/10

Exceptional

19 Dec 2025

daniel

super nice place. good food, good rooms and nice staff

Business

10/10

Exceptional

18 Dec 2025

Witold

Everything perfect

Business

10/10

Exceptional

13 Nov 2025

Yaroslav

It's not easy to find this hotel without recommendation. Wifi is not good, unstable and low signal😔bathroom is ok, but no place for keeping. Nothing

Business

10/10

Exceptional

28 Oct 2025

Mary

Amazing and friendly staff

Leisure Friends

4/10

Poor

06 Oct 2025

Keith

Roger Wright Room 1209 Wed 1st October.

The signage in the car park is baffling - there’s no indication how far away the hotel is or whether there are steps. There’s also no information about the electric vehicles and how to call them, we started walking with all our luggage when they came and dropped someone off. Put a camera so you can see when people turn up.

Why has a new hotel been designed with external and internal steps and no ramp?? How do people in wheelchairs get in?? I saw other people manhandling their wheeled luggage down the stairs in front of reception - I had to do this as well, very poor design.

Service - this starts with a smile but the reception staff were very serious and not very welcoming. At breakfast there were people just standing around looking bored. When I left the breakfast area there were five members of staff crowding round the lecturn. All five of them stared at me, no smile or hello - very rude.

It seems to me the hotel is run by the staff for the staff - is this why it’s 240 Euros a night??

Then, despite the fact that guests are given priority in the dining room,there was no room for us and we had to go to the village.

Lastly a group of conference delegates outside on the terrace made unacceptable noise until midnight. Where were the staff to ask them to be quiet???

The hotel is well appointed but nothing out of the ordinary. This was meant to be a treat at the end of a 3 week tour of Europe instead we were both very disappointed.

Friends_and_family Friends

6/10

Pleasant

16 Sep 2025

emma rajkovic

Its a pretty new hotel.
Rooms are spacious

Leisure Partner

10/10

Exceptional

14 Sep 2025

Jose

Definetly recomended

I stayed two days on the hotel and it was amazing. One of the best hotel I have stayed in Europe. Clean, spacious, gorgeous, and treated me amazingly

Partner

8/10

Excellent

07 Sep 2025

Karen

The place was very nice. Green, quiet and classy.

However - we were with two small children and staff (apart from the people driving the golf carts to and from the parking) made us feel unwelcome with small children. From breakfast - basically giving us no choice but to sit on the terrace at 8.30 am despite it being a bit chilly - so as not to disturb the other guests to not letting us choose when to go to the pool/spa as the only slot they let you have is Sunday morning at 10am.

The hotel needs to decide whether it wants to let families stay there or not and if so - be more welcoming to families and less rigid with the use of the pool. Surely we should be able to use a time slot like at 5pm too rather than having to go in the morning when it is still chilly.

The place is wonderful but I found those two aspects disappointing for the price we were paying as we have a right to use the facilities like the others as we pay the same price even though we have children

Leisure Family_with_children

2/10

Poor

12 Aug 2025

Charles

Listed as a family friendly hotel with pool access on Expedia which is a complete lie. We were made to feel very uncomfortable as we had two young children, both during dining and around the hotel. Adults are limited to only 1hr in the pool per day and children are not allowed whatsoever. It’s basically an adult only hotel which the manager agreed. Several families left during our check in and still now, we are battling to receive a full refund.

Leisure Family_with_children

4/10

Poor

12 Aug 2025

Stuart

Disappointing Experience – Not Friendly and definitely not family friendly.

We’ve stayed in many 4 and 5 star hotels around the world, and have never felt less welcome. Instead of being treated as valued guests, we were made to feel like problems to be managed.

This hotel is simply not suited for families. In fact, my advice to management would be to market it as adults-only, not that I would have been impressed if we had just been there as a couple.

Listing a pool as a feature when it can only be accessed by prior booking for a single hour is misleading – whether you’re travelling as a couple or a family. To make matters worse, there are no drinks served by the pool, removing any sense of holiday relaxation.

The pool staff were unfriendly and overly officious. (Our kids age 11 & 14, are ridiculously well behaved, (sometimes I have to encourage them to live a little bit) the staff kept asking them where we are, when we were on a sun lounger less than 5 meters away. The reality seems to be that the spa and pool facilities are far too small for the number of guests and suites.

Our room wasn’t set up– sofa bed with no sheets or duvet provided, and we were told they would have to sleep without one because housekeeping had already closed. Following complaint they resolved this but it was very frustrating.

Overall, a disappointing stay.

Leisure

10/10

Exceptional

21 Jul 2025

Mercy

Between the room, and the spa, and the restaurant, this hotel will not disappoint

Partner

10/10

Exceptional

17 Jul 2025

David

New and clean, great spa and pool. Only stayed for one night but had a great time.

Leisure Friends

4/10

Poor

07 Jul 2025

Jennifer

Lovely venue is a disappointment

I really wanted this to be an amazing stay. We took the Presidential Suite, as this stay would be the last two nights of our Paris vacation. The venue itself is very pretty. The one really hard-working bellman in amazing. But everything else is a huge disappointment. I think this is a case of a new hotel desperately trying to get its service staff in order.

We were able to get into the Presidential Suite an hour and a half after the promised check-in time. There was a nice basket of fruit and a welcome note...but no water anywhere in the suite, nothing in the mini fridge (not even a paid mini-bar), and the phone did not work, so we could not order room service. Vending machine on the floor was broken. We found several small items in the suite that had been left by the previous visitor - so the room was not checked after cleaning. There was nothing open for coffee between 10:30 and noon on Sunday (so no coffee if you slept in).

The spa was a disappointment. They were out of robes when we checked in (to get one, we would have to walk in the rain back to the main hotel and walk back). We were offered a second towel instead. The sauna and rain shower experience were both broken.

The air conditioning in the room was broken and we could not turn down the fridged air - the room was 64 degrees the entire stay. No effort to fix it. There was no baggage assistance available when we checked out at 7am, so we had to carry our heavy bags down a flight of stairs. Can't recommend.

Partner

10/10

Exceptional

04 Jul 2025

Sharahkay

Property was just as advertised, clean, luxurious and the staff were lovely and very accommodating. Great for honeymoons or get away but is a little far from central Paris but is 10 mins away from a train station and the Ubers are quick!

Leisure Self

6/10

Pleasant

29 Jun 2025

STEPHANIE

Très peu de débit d’eau dans la salle de bain de la chambre.

Partner

10/10

Exceptional

02 Jun 2025

Rachel

absolutely stellar, will be back! thank you again for a beautiful weekend

Partner

10/10

Exceptional

30 May 2025

Mark

Excellent hotel in tranquil setting, super staff!

I had a fantastic time, it was so handy to the Versailles Palace & yet it was lovely tranquil hotel away from all the crowds, food was great & the staff were wonderful, we would definitely go back.

Partner

8/10

Excellent

27 May 2025

Verified traveler

Great place!!

Location site and hotel are great. Since it's new they still have some things to get better at. No ice bucket in the room. Not sure why charge 15 euros to get 2 glass of champagne serve to your room lol

Partner

2/10

Poor

25 May 2025

Romain

It was The worst experience

10/10

Exceptional

17 May 2025

MARYJANE

The room was beautifully decorated and the bed very comfortable. Clare was an excellent masseuse at the spa which was fantastic. The food from room service and from the bar was excellent. The staff were friendly and very helpful especially Max. Overall I loved our stay and make sure to use the spa as you get 1.5 hours complimentary each day of your stay.

Business_and_leisure Partner

10/10

Exceptional

09 May 2025

Victoria

Excellent séjour à l’hôtel, tout était parfait.
La chambre était spacieuse, très calme avec une literie incroyablement confortable.
Le spa était super propre avec tout ce qu’il faut pour se détendre et le restaurant avec des produits de qualité.
Le service et la gentillesse du personnel est vraiment à souligner. Un grand merci notamment à Elodie pour son accueil.

Leisure Partner

10/10

Exceptional

06 May 2025

Verified traveler

Amazing you won't regret it!

A beautiful hotel, the grounds are immaculate and the food at the restaurant is 10/10

Partner

10/10

Exceptional

03 May 2025

Cristina

Staff really friendly, very nice hotel and surroundings

Leisure Partner

10/10

Exceptional

19 Apr 2025

Stephen

…

10/10

Exceptional

09 Jan 2025

Nikola

Excellent

Super short stay!

Friends_and_family Family

10/10

Exceptional

30 Dec 2024

Kyle

This was the best stay at an hotel that I have ever had! The staff was amazing, patient, and very accommodating. Ever thing was very clean as well and modern. If you're looking for a great place to stay while Paris, look no further!

Leisure Partner

8/10

Excellent

01 Dec 2024

David

Superbe

Superbe hotel avec un oersonnel aux petits soins. Tout esttres bien, petit bemol,notre chambre donnait sur un puis d'aération qui nest pas insonorisé par la fenêtre... donc assez derangeant pour la nuit

Partner

10/10

Exceptional

24 Nov 2024

Jean-François

Super moment

Nous sommes venus pour un nuit en couple.
Chambre superbe, brasserie parfaite , service au petit soin pour nous du début à la fin. Et le Spa est exceptionnel, un moment de bonheur .
Merci

Partner

10/10

Exceptional

19 Oct 2024

Jeremy

New Gem in Versailles

The hotel is a newly restored castle so it was very nice to enjoy a new, clean and crisp room, furnishings and overall new hotel experience. The 'Majordome' was very attentive to all his guests and very helpful while ensuring the place ran smoothly. He gave us a brief tour and history of the domain including the German bunker which added a fascinating historical aspect to the experience. We appreciated the free room upgrade which is nice to know this hotel will do if they have a better room available. The lended long umbrellas at the door are also a very classy and practical touch for guests. The breakfast was absolutely wonderful, the bacon was the best I've ever tasted and the crepes melted in mouth. However, no food is available from 2pm to 7:30pm from the restaurant or room service. This was unfortunate for us and guests that arrive famished during this timeframe due to travel schedules, something travelers should be made aware of, or ideally adjusted by the hotel if they plan on hosting international travelers. It felt that outside of breakfast, the restaurant itself is more focused on catering to locals.
The location itself is perfect for visiting Versailles in particular and the west end of Paris.
Overall this is an excellent hotel which we felt offered a very French experience and feel, including the restaurant menu. Why they named it 'Dolce' in Italian is a mystery and I forgot to ask.

Partner

10/10

Exceptional

28 Jul 2026

Guillaume

Seul petit bémol le fait que la piscine ne soit pas en ligne Acces et qu'il faille réserver un créneau

10/10

Exceptional

24 Jul 2026

Philippe

Hôtel très agréable , en pleine nature et proche du village à pied, personnel très sympathique.

Il manquait juste des serviettes à la piscine le dimanche et les oreillers sont un peu trop épais à mon goût mais c’est un détail

10/10

Exceptional

22 Jul 2026

Damien

Chambre décorée avec goût,
Personnel top,
Resto top

10/10

Exceptional

18 Jul 2026

Kouassi Ange

Nous avons passé une nuit absolument parfaite dans cet hôtel. Le personnel est adorable, disponible et toujours prêt à rendre service; un accueil vraiment chaleureux du début à la fin.

La chambre était magnifique, fonctionnelle et impeccablement propre. Tout était pensé dans les moindres détails pour notre confort.

Sans hésitation, nous reviendrons ! Merci pour ce beau moment.

Friends_and_family Family

2/10

Poor

06 Jul 2026

David Chi yeon

Selon la politique de l’établissement, les guest de l’hôtel ne peuvent pas profiter la piscine en semaine, il faut réserver et payer 25 euros par personne pour seulement 1h30. La réception de spa était très désagréable et non professionnel du tout.
Je ne comprends pas la politique de l’établissement.

Partner

6/10

Pleasant

14 Jun 2026

Agathe

Aucun appel ni message ne nous a informés qu’il fallait réserver l’accès à la piscine ou au spa.

Il aurait également été appréciable que les clients soient clairement informés qu’en réservant une chambre supérieure, l’accès au spa n’est inclus qu’une seule fois pour l’ensemble du séjour. Il est regrettable de renvoyer la responsabilité vers la plateforme de réservation en indiquant qu’elle aurait dû nous prévenir. Une information aussi importante devrait être communiquée directement par l’établissement afin d’éviter toute déception et tout malentendu à l’arrivée.

Aucune solution ne nous a été proposée sur place. Pour accéder à la piscine, il a donc fallu s’asseoir par terre, ce qui est loin d’être acceptable.

Pour un établissement 4 étoiles, on s’attend à trouver des peignoirs dans la chambre, quelques cotons à disposition et, surtout, un nombre de serviettes de toilette adapté pour deux personnes.

L’accueil était correct, mais aucune solution n’a été proposée à notre arrivée. Le complexe est pourtant très agréable ; en revanche, l’accueil du spa s’est révélé d’une froideur déconcertante.

Partner

4/10

Poor

01 Jun 2026

Peter

Hotellets personale i både reception og restaurant var uprofessionelle og dårlige - begik utallige fejl og gav urigtige oplysninger. De havde heller ikke styr på betalingen. Man skulle betale for at bruge poolen selvom man ikke bliver oplyst om det ved booking tidspunkt. Virker generelt som om der ikke styr på driften af hotellet. Med undtagelse af rengøring/housekeeping som virkede imødekommende og professionelle.

Partner

2/10

Poor

20 May 2026

Moriaan

Zonder uitleg werd ik omgeboekt naar een ander hotel

8/10

Excellent

10 May 2026

Maimouna

Très bien

Partner