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Complutum Hostel

Madrid · Spain

San diego, 2View location

8.4/10Excellent37 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.6/108.6
Condition8.6/108.6
Location10.0/1010.0
Neighborhood9.2/109.2
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Complutum Hostel

Hostel Complutum is located in the center of the old town of Alcalá de Henares. With all the quality and comfort of a hotel and with the most fun and useful details of a hostel. It has free Wi-Fi and houses a nice and pleasant cafeteria.

The establishment has private double / single rooms with towel service. We also have shared rooms for 4, 5 or 6 people and rooms where you can reserve beds sharing a bedroom.

All shared rooms include breakfast and the use of the common room, to make your stay easier and more welcoming. Towels and toiletries are not included in this type of room. These can be obtained at the hostel reception at any time.

The hostel has a common room with a TV and DVD player, a full kitchen and a launderette for the common use of guests. The reception is open 24 hours with tourist information service and personalized attention.

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The bistro cafeteria inside the hostel has breakfast service, as well as a varied menu of options for lunch and dinner.

The location of the hostel is one of the best in the city, in the old town, just one minute from the central building of the University of Alcalá de Henares and less than 5 minutes from the Cathedral of the Holy Children, the Archbishop's Palace or The Corral de Comedias.

It is a 5-minute walk from a bus stop, a 10-minute walk from the train station and 17 km from Adolfo Suárez Madrid-Barajas Airport.

A stay at Complutum Hostel places you in the heart of Alcala de Henares, steps from Colegio de San Ildefonso and University of Alcala. This hostel is 0.1 mi (0.2 km) from Capilla de las Santas Formas and 0.3 mi (0.5 km) from Parque O'Donnell.

Make yourself at home in one of the 13 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Concierge
Entertainment
Non-smoking
Business facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Rollaway bed fee: EUR 27.6 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Colegio de San Ildefonso 0.1 km / 0.1 mi
University of Alcala 0.1 km / 0.1 mi
Convent of Las Clarisas de San Diego 0.1 km / 0.1 mi
Plaza Cervantes 0.2 km / 0.1 mi
Capilla de las Santas Formas 0.2 km / 0.1 mi
Torre de Santa Maria 0.2 km / 0.1 mi
Corral of Comedies Theater 0.3 km / 0.2 mi
Convent of San Juan de la Penitencia 0.3 km / 0.2 mi
Teatro Salon Cervantes 0.3 km / 0.2 mi
Hospital de Antezana 0.4 km / 0.2 mi
Cervantes Birthplace Museum 0.4 km / 0.3 mi
Plaza de las Bernardas 0.6 km / 0.4 mi
Regional Archaeological Museum 0.6 km / 0.4 mi
Archbishop's Palace 0.7 km / 0.4 mi
Parque O'Donnell 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2016
  • Total number of rooms: 13
  • Number of floors (main building): 2
  • Double rooms: 3
  • Quadruple rooms: 2
  • Superior rooms: 2
  • Family rooms: 5
  • Accessible rooms: 1
  • hostel
  • MasterCard
  • Visa
  • Maestro
Show 36 more facilities & services
  • Visa Electrón
  • EuroCardExtra charge
  • Euro 6000
  • City centre
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Bicycle hire service
  • Air conditioning in public areas
  • Smoke detector
  • Lift access
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Toaster: 1
  • Clothes dryer: 1
  • Library: 1
  • Electric kettle: 1
  • Towels and bed linenExtra charge
  • CaféExtra charge
  • BarExtra charge
  • Restaurant: 1
  • Banquet hallExtra charge
  • Meeting room
  • PrinterExtra charge
  • TV lounge
  • À la carte lunchExtra charge
  • À la carte dinnerExtra charge
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Complutum Hostel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH BALCONYFAMILY ROOM • WITH BALCONY • 1 Bedroom • 30 m²FAM.BL
    FAMILY ROOM WITH BALCONYPhoto unavailable6 photos

    Complutum Hostel

    FAMILY ROOM WITH BALCONY

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.BL

    Room amenities

    • TV
    • Shower
    • Bathroom
    • Towels and bed linen at surcharge
    • Garden
    • Soundproof room
    • Smoke detector
    • Toiletries
    • Balcony

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 25 m²QUA.ST-1
    QUADRUPLE STANDARDPhoto unavailable2 photos

    Complutum Hostel

    QUADRUPLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–5 • Adults: max. 4 • Children: max. 3
    Bed setup
    4 × Bunk beds
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-1

    Room amenities

    • Bathroom
    • Toiletries
    • Smoke detector
    • Soundproof room
    • Towels and bed linen at surcharge
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Complutum Hostel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 30 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable3 photos

    Complutum Hostel

    FAMILY ROOM STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    5 × Bunk beds
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Smoke detector
    • Toiletries
    • Towels and bed linen at surcharge
    • Shower
    • Bathroom
    • Soundproof room

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 2 Bedrooms • 30 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable9 photos

    Complutum Hostel

    DOUBLE SUPERIOR

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    2
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Wi-fi
    • Cot on demand

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Complutum Hostel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 25 m²DBL.ST-2
    DOUBLE STANDARDPhoto unavailable8 photos

    Complutum Hostel

    DOUBLE STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Room amenities

    • Wheelchair-accessible
    • Shower
    • Bathroom
    • Towels and bed linen at surcharge
    • Soundproof room
    • Smoke detector
    • Desk
    • Toiletries
    • Cot on demand
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Complutum Hostel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH BALCONYFAMILY ROOM • WITH BALCONYFAM.BL-1

    Photos are not available for this room type.

    Complutum Hostel

    FAMILY ROOM WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.BL-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Complutum Hostel

8.4
Excellent
37 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
10.0 /10
Neighborhood
9.2 /10
Amenities
8.4 /10
20 reviews shown
10/10
Exceptional
19 Jun 2026
Alexander
Cozy location, next to the University of Alcalá and city center
Partner
10/10
Exceptional
02 Dec 2019
Elizabeth
We had a wonderful stay at Complutum Hostel! So artsy and cool just like in the photos. Its in steps away from historic sites and literally across the street from a gorgeous old spanish court adorned with lush gardens. The staff was very helpful and friendly. The cafe serves delicious food. The a la carte breakfast at the cafe was wonderful! Fresh squeezed orange juice, quiche and baked goods. YES they squeezed the juice right in front of us! Cool little gathering room filled with tables and books where ppl meet for drinks, a quick bite or live music! Thanks Complutum for a wonderful stay! Gracias!!
Friends_and_family Family
10/10
Exceptional
07 Jul 2018
Jacqueline

Great place & price!

I love Complutum Hostel!
8/10
Excellent
23 May 2017
Verified traveler

Complutum Hostel

We stayed here as an accident thinking it was actually in Madrid so we were a bit surprised to find out how far from the city it actually was. When we arrived we were pleasantly surprised about how beautiful the area was! The only thing I didn't like about the room was how narrow the space was between beds, it made it a little difficult to get around when everyone has their bags out getting ready in the morning. Also the wifi doesn't work very well which made it hard for us to book transportation and places to stay for later on in our trip.
Family
8/10
Excellent
25 Jun 2021
Verified traveler
Super Preisleisgung, sehr zentral und nettes Personal. Räume sehr hellhörig und Ausstattung müsste an einigen Stellen mal wieder nach gebessert werden aber für den Preis absolut ok und alles tip top sauber.
Leisure Friends
10/10
Exceptional
18 Jun 2021
Verified traveler
Situación inmejorable. Amabilidad del personal. Limpieza.
Leisure Partner
6/10
Pleasant
15 Jul 2019
Cliente
El aire acondicionado no funcionaba bien en pleno mes de julio con temperaturas cercanas a los 40 grados. Era imposible ajustar la temperatura y aun apagado (o al menos eso decía el personal) hacia un ruido que duró los 4 días de mi estancia (día y noche). El personal no estuvo muy acertado para solucionar el problema e insistían en que el aire funcionaba bien dándome explicaciones contradictorias. Además, el desagüe de la ducha no funcionaba bien y acumulaba mucha agua y tardaba mucho en vaciarse. El aspecto de la ducha era desagradable.

Lo bueno del hotel es la situación y el programa de préstamo de libros.
Business Partner
4/10
Poor
13 Jul 2019
Verified traveler
Ruido del ventilador y olores en el baño
10/10
Exceptional
18 May 2019
Verified traveler
Esta muy bien, en pleno centro, limpito y muy chulo
Business
10/10
Exceptional
06 May 2019
Verified traveler
El cuarto de baño tenía todo lo suficiente para la estancia. Las dimensiones de la habitación son suficientes. Decoración muy interesante de las zonas comunes.
Leisure Partner
4/10
Poor
01 Apr 2019
Verified traveler
The description to the room that we book, there wasn't the reality. The room Was very narrow, without towells and any space to move. The washands Was inside the room instead inside the bath. We book a bigger space room than the room web stayed. Very noisy in the morninng and the clean service open oye door without knock And we stay in underwear!!!! We don't return
Friends_and_family Friends
2/10
Poor
06 Mar 2019
Alejandra

Inaceptable

Hemos pagado 100 € para una habitación miniatura sin TV, sin toallas ni shampoo ni jabón de manos, sin mesa o silla y no llegaba ni la señal wifi. Encima había moho, la ducha estaba muy sucia y mi lámpara en la cama rota. Tuvimos que esperar a que nos atiendan para todo porque solo había un trabajador que iba al baño o estaba limpiando el cuarto de televisión etc.
Family
10/10
Exceptional
16 Jan 2019
Laura
La ubicación y el personal como siempre excelente!
Totalmente recomendable.
8/10
Excellent
16 Jan 2019
Jose
Acogedor, buena ubicación, cama cómoda y perdonal amable
10/10
Exceptional
03 Jan 2019
maria belen

Muy recomendable

Todo fue estupendo...y muy centrico
Family
10/10
Exceptional
07 Oct 2018
Giovanna
Es muy bonito y con gente muy amable instalaciones limpias y bien cuidadas
10/10
Exceptional
01 Oct 2018
Ale

Maravilloso

Las habitaciones son amplias, las camas comodosimas, el personal muy atentos y amabled
10/10
Exceptional
11 May 2018
LB
El hotel está situado en pleno corazón de la ciudad.
Perfecta la terraza para tomar algo y disfrutar del ambiente.
El personal muy atento y amable.

Sin duda para repetir!
10/10
Exceptional
15 Apr 2018
Paloma

Un Paraíso

Lo mejor de lo mejor
10/10
Exceptional
28 Jul 2017
Valérie

Excellent rapport qualité-prix

Cadre très agréable et très convivial ; déjeuner à volonté et varié et propreté irreprochable ! Mention spéciale à Ana et ses collègues de la réception et du café, ainsi qu'à Lola, qui s'occupe de l'entretien des chambres !

Location & surroundings

Complutum Hostel
San diego, 2, Alcalá De Henares, Spain

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Complutum Hostel

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