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Isla de la Garena

Madrid · Spain

Galileo Galilei, 18View location

8.2/10Excellent142 Reviews
Cleanliness8.2/108.2
Service8.0/108.0
Comfort8.4/108.4
Condition7.6/107.6
Location7.0/107.0
Neighborhood7.0/107.0
Value10.0/1010.0
Amenities7.4/107.4
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  • Family hotels
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Isla de la Garena

Situated in Alcalá de Henares's bustling business district, a mere 10 minutes from Barajas International Airport, this air-conditioned hotel offers 79 well-appointed rooms and a spacious convention center. Guests enjoy 24-hour reception service, Wi-Fi, an on-site café, bar, and restaurant, as well as a garage and car park.

Each room features twin or double beds, a terrace, and air conditioning, complemented by room and laundry services. Leisure facilities include an indoor and two outdoor swimming pools with a poolside bar, sun loungers, and parasols.

The spa provides a refreshing upstream swimming experience, a relaxing solarium, and a traditional Turkish bath. Maintain your fitness routine in the fully equipped gym, complete with plasma TVs in front of each machine. A daily breakfast buffet is also available.

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With a stay at Hotel Isla de la Garena in Alcala de Henares, you'll be in the business district, within a 15-minute drive of Riyadh Air Metropolitano and La Garena Plaza Shopping Center.

This spa hotel is 13.8 mi (22.3 km) from IFEMA and 0.8 mi (1.2 km) from El Corte Inglés Alcalá de Henares. Make yourself at home in one of the 79 guestrooms featuring minibars. Rooms have private balconies.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have deep soaking bathtubs and bidets. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 9 meeting rooms.

Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The seasonal pool will be open from June to September.
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 14.50 for adults and EUR 14.50 for children
    • Pet fee: EUR 22 per pet, per night
    • Service animals are exempt from fees
    • Late check-out fee: EUR 20 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

La Garena Plaza Shopping Center 0.8 km / 0.5 mi
El Corte Inglés Alcalá de Henares 1.1 km / 0.7 mi
Casa de Hippolytus 1.9 km / 1.2 mi
Foro de Complutum 2.6 km / 1.6 mi
Puerta de Madrid 3.3 km / 2.1 mi
Parque O'Donnell 3.4 km / 2.1 mi
Archbishop's Palace 3.7 km / 2.3 mi
Casa de la Entrevista 3.7 km / 2.3 mi
Plaza de las Bernardas 3.7 km / 2.3 mi
Magisterial Cathedral of Saints Justo and Pastor 3.8 km / 2.4 mi
Antiguo Hospital de Santa María la Rica 3.9 km / 2.4 mi
Monastery of San Bernardo 4 km / 2.5 mi
Regional Archaeological Museum 4 km / 2.5 mi
Palacio Laredo 4.1 km / 2.5 mi
Cervantes Birthplace Museum 4.1 km / 2.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 3
  • Single rooms: 2
  • Double rooms: 71
  • Junior suites: 2
  • Suites: 1
  • Accessible rooms: 3
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • City centre
Show 33 more facilities & services
  • Nearest Bus / Metro Stop
  • Golf course
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Room service
  • Laundry service
  • Air conditioning in public areas
  • Lift access
  • Garden
  • Sun terrace
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Conference room
  • Children’s swimming area: 1
  • Sun loungers
  • Parasols
  • Children playground
  • Steam bath
  • Breakfast buffet
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Isla de la Garena

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Isla de la Garena

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS

    Photos are not available for this room type.

    Isla de la Garena

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 1 Bedroom • 18 m²DBL.PI
    DOUBLE PREMIUMPhoto unavailable1 photo

    Isla de la Garena

    DOUBLE PREMIUM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Room amenities

    • Terrace
    • TV
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • Wi-fi
    • Wheelchair-accessible
    • Bathroom
    • Shower
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Isla de la Garena

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI

    Photos are not available for this room type.

    Isla de la Garena

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Isla de la Garena

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE CAPACITY 1DOUBLE SINGLE USE • CAPACITY 1DUS.C1

    Photos are not available for this room type.

    Isla de la Garena

    DOUBLE SINGLE USE CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Isla de la Garena

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Isla de la Garena

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room POOL VIEWRoom • POOL VIEWROO.VP

    Photos are not available for this room type.

    Isla de la Garena

    Room POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Isla de la Garena

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Isla de la Garena

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE PREMIUMDOUBLE SINGLE USE • PREMIUMDUS.PI

    Photos are not available for this room type.

    Isla de la Garena

    DOUBLE SINGLE USE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Isla de la Garena

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Isla de la Garena

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI-1

    Photos are not available for this room type.

    Isla de la Garena

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Isla de la Garena

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST-1

    Photos are not available for this room type.

    Isla de la Garena

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUMSINGLE • PREMIUMSGL.PI

    Photos are not available for this room type.

    Isla de la Garena

    SINGLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Isla de la Garena

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Isla de la Garena

8.2
Excellent
142 Reviews
Cleanliness
8.2 /10
Service
8.0 /10
Comfort
8.4 /10
Condition
7.6 /10
Location
7.0 /10
Neighborhood
7.0 /10
Value
10.0 /10
Amenities
7.4 /10
50 reviews shown
2/10
Poor
12 Jun 2026
Sarah
Loud. Loud. Loud. Other guests had a party in the LOBBY of the hotel until 3:00am and the staff did nothing to make any other guests comfortable. It's not a hotel for tourists, it's a party hall for locals. We only stayed one night.
Partner
6/10
Pleasant
09 Jun 2026
Hugo
Old and not maintained space. Restaurant (if you can call it that) only had two or three options available form the whole menu. AC didnt work properly (and it was 36° c...) Breakfast offering was also not great and bellow average.
Exterior pool was also not available but I do believe that was due to be slightly off season (even being almost June and 36°).
Business
10/10
Exceptional
25 Oct 2025
Alberto C
Great staff, ample parking, clean, good location within 15 minutes of MAD airport.
Business_and_leisure Family
10/10
Exceptional
30 Sep 2025
vanessa
Nice pool .. very comfortable rooms
Friends_and_family Family
2/10
Poor
21 Jun 2025
william and beatrice

Never a 4 star Hotel

Very disappointing. We were moved rooms without telling us while we were out. Restaurant awful, no choice for evening meal, breakfast was extremely poor, no clean tables, no bread, orange juice, no cereal or milk or tea available. Under staffed and not interested in helping. Swimming pool was over run with 20 footballing teen age boys diving/ jumping into pool. They weren’t being controlled by hotel staff. So noisy we had to abandon our sun beds.
Very badly run hotel, which is never 4 star ( maybe 2 star at best). Reception staff didn’t answer the phone and couldn’t help with our complaints.
Partner
4/10
Poor
20 Jun 2025
william and beatrice

Disappointed in this hotel given its star rating

Very dark and dingy hotel first impressions not good check in was extremely slow as only one person on duty -had booked a premium pool access room which if it was premium would hate to see the rest ,the bed groaned and creaked when you sat on it or tried to turn over while trying to sleep and again it was very dark although amenities were clean enough and air con efficient breakfast was poor not many choices and no tea only coffee supplied-we had booked for 2 nights on 2 separate bookings but were unaware that we were required to change rooms for the 2nd night as apparently it was more expensive for the second night as it was only a premium not pool access so while we were out sightseeing the staff packed up all our stuff into our luggage and in bags and moved all our belongings to a room on the 3rd floor but still premium apparently at least the bed didn’t groan or creak.To crown it all about 20 young footballers were also staying at the hotel and both nights made a nuisance of themselves jumping and diving into the pool despite being warned on numerous occasions not to -other guests were also not happy with their antics and left the pool area too.Some of their language was inappropriate also.Would not stay at or recommend this hotel to anyone
Partner
8/10
Excellent
21 May 2025
Mark
Perfectly adequate for us, passing through en route to Santander. Industrial area at weekend, so very quiet. The staff were helpful and friendly
Partner
6/10
Pleasant
01 May 2025
Tatiana
Although the property is updated,
10/10
Exceptional
25 Apr 2025
Dante

Great Staff

I was very happy with 2 people in particular who went above and beyond. First it was Margarita, the receptionist. She was very attentive and patient, especially when the hotel was super busy and full. Stef was part of the staff and she was just so kind and helpful with anything I needed or my kids.
Friends_and_family Family
2/10
Poor
24 Apr 2025
Eldaa
Upon arrival they claimed they didn't have my reservation took them awhile to find eventhough I had the confirmation number. Then I was given a room with one bed when I booked for 2 beds. They gave another family a room with 2 beds when they had booked for 1, yet they had told me they didn't have any rooms with 2 beds.The blankets were ripped and never replaced. They would take our towels but not replace them. They wouldn't turn on the AC because they weren't in AC season. They expected us to sleep with the door open instead. The spa wasn't open for use. The staff was very rude and unhelpful. The location is not close to anything and it looks like an abandoned place. The beds are hard and uncomfortable. We would not stay at this location again.
10/10
Exceptional
26 Jan 2025
Verified traveler

Our second stay here

Our second stay here. Friendly and helpful staff, convenient location, good facilities.
Business
10/10
Exceptional
31 Mar 2024
Edwin
The hotel is nice clean good staff and beautiful will love to stay again
Leisure Self
8/10
Excellent
21 Feb 2024
Raphael

A nice comfortable hotel.

A nice hotel, conveniently located. I had a room which faced the swimming pool on the 3rd floor and this was nice and reasonably quiet.
Room facilities were good.
Breakfast was modest but had everything required including delicious freshly squeezed orange juice.
I shall definitely stay here again.
Business
8/10
Excellent
11 Jul 2023
Maria Juliana

Practical and Clean

We needed something close to the airport. It’s a clean, comfortable hotel with a friendly staff. A little outdated but good, the neighborhood is a bit industrial.
Friends_and_family Family
10/10
Exceptional
03 Nov 2022
Jean
Everything was excellent!
Business Self
10/10
Exceptional
29 Jan 2022
simon
Great hotel, stayed here many times, no negatives. Going back next week.
Business
10/10
Exceptional
28 Sep 2021
Jamie
Ecellent hotel, well wroth the stay. Thank you
Business
8/10
Excellent
07 Sep 2021
Justin
A kettle in the room for a drink in the morning would have been nice
Friends_and_family Friends
8/10
Excellent
08 Jul 2021
Verified traveler

Ok for a night for business trip

The hotel is located in a business area and if you don't have a car you need to stay there. I had diner there, there is a diner menu for 15,5 with quite good quality food. The swimming pool is just opened from 5pm till 9pm and the best lounge chairs could be reserved to outisde visitors depending when you go. The maintenance of the hotel maybe after Covid-19 could be improved. The service at reception desk was ok.
Business
6/10
Pleasant
05 Jun 2019
Verified traveler
We only stayed here because all hotels in Madrid were booked (soccer final) and we needed to be close to the airport to catch a flight the next day. The hotel is in the industrial area, but there are a couple of stores/cafés within walking distance (about 15 minutes), like El Corte Inglés and Hipercor. The room was okay, but two light bulbs were out, which made it very dark; the bathtub was rusty in a few places and you could see where they tried to patch it a bit; and there was hair in the sink from the previous guest. The hotel itself is nice, although it could use some updating. The drive to the airport was about 20 minutes (via the toll road), so that was convenient.
Leisure Partner
10/10
Exceptional
25 May 2019
simon
Great place, air conditioned rooms, lovely outdoor pool,
8/10
Excellent
31 Jan 2019
Emma
Room was cold but I slept better because of it. Breakfast Ok but not fancy.
10/10
Exceptional
07 Dec 2018
Verified traveler

Nice and convenient

Very nice hotel. Excellent toiletries. Clean. Very good breakfast. Friendly staff. There is a shopping area and good restaurants in walking distance.
8/10
Excellent
18 Aug 2018
Geoff

Great pool

Stayed here whilst on business in Guadalajara after a recommendation from a colleague. Hotel is very spacious and clean . Outside pool is fantastic! I would stay here again
10/10
Exceptional
29 Jul 2018
Adam

Nice hotel

Great for local business trip
Plenty to do
8/10
Excellent
09 Jul 2015
Joe

A pleasant place to stay!

It was very pleasant and we could have a good rest after each evening of 3 days convention we had. For a 4 star hotel though it would be nice if they had coffee or tea facility plus pen and paper.
Location was not the best either.
Partner
8/10
Excellent
01 Jun 2015
Verified traveler
Very nice hotel in quiet area, with easy access to other areas of the city. It's surrounded by large but clean and calm warehouses and business headquarters, but within walking distance to nightlife and restaurants. The hotel itself was well maintained though the outdoor pool was unavailable and needing repairs. The spa was nice and calming. The hotel would do well to have information in the rooms or given to arriving guests regarding there services as I wouldn't have known what was available if it hadn't been for the Expedia website.
6/10
Pleasant
17 Oct 2013
Pete

Business oriented hotel on town outskirts.

Difficult to find from address provided. OK hotel with acceptable facilities.
10/10
Exceptional
22 Jul 2026
Pierpaolo
Piscina muy cómoda y chula
6/10
Pleasant
02 Jun 2026
Maria del Pilar
Para el precio que tiene considero que deberían tener las habitaciones algo más curiosas, ya que las paredes están un poco sucias.
Me gusta por el Spa, pero le falla que solo se puede reservar por 1 hora.
El hotel está bien pero por el precio que tiene podrían mejorar bastante las habitaciones.
Partner
8/10
Excellent
01 May 2026
Fabio
-
Business
10/10
Exceptional
18 Apr 2026
Marian
Todo estuepndo
8/10
Excellent
12 Mar 2026
xavier
Pas mal de place de parking, piscine agréable et super restaurant avec du choix
Business
8/10
Excellent
24 Nov 2025
Jerome
Correct dans l'ensemble mais pas extraordinaire non plus. Besoin d'un rafraichissement peinture pour etre plus agreable.
Business
10/10
Exceptional
13 Nov 2025
Fabio
Stanza impeccabile e personale cortese
Business
10/10
Exceptional
30 Oct 2025
Elena
Nos encantó, esperamos que sea nuestro hotel de confianza en Madrid
Business Partner
8/10
Excellent
30 Sep 2025
NICOLAS
Convenient
Business
8/10
Excellent
05 Sep 2025
Jérôme
Hotel assez bien dans l'ensemble mais plutôt vieillot.
Business
8/10
Excellent
06 Aug 2025
tewodros
Lamentablemente el último día en él desayuno el revuelto de huevo estaba oliendo muy mal.
En los baños no pone escobillas para el bater
Es muy importante en un habitación donde estén más de dos personas
La tranquilidad y la piscina y las personas q están en barbacoa la chica es muy amable trabajadora
8/10
Excellent
24 Apr 2025
Daniel

Por cercanía a la reunión

Elección por cercanía a la reunión.
Business
10/10
Exceptional
10 Mar 2025
Jonas

Bra läge och frukost.


Hotellet har utomhuspool och en pool inomhus jämte ångbastu.
Ligger i utkanten av ett verksamhetsområde, men det stör inte.
Din bil står säkert i garaget, elbilsladdare finns för fyra bilar.
Du kan ha med dig hunden
Partner
10/10
Exceptional
22 Feb 2025
Antoni
Great place to stay, good price and amazing staff.
Leisure Friends
8/10
Excellent
11 Nov 2024
Adolfo

Muy bueno

Muy bien pero alejado del centro de Madrid
Partner
8/10
Excellent
28 Sep 2024
Boris
Buenas habitaciones y parking subterráneo gratis buena opcion para moteros
Leisure Partner
2/10
Poor
08 Sep 2024
Andrea
Me estafaron porque en ningun lado ponia que el hotel habia cerrado el spa. El anuncio ponía que era habitación con acceso a spa y nos encontramos al llegar que no estaba abierto. En la app de Expedia no especificaba en ningun lugar que eso era así. Muy decepcionados.
10/10
Exceptional
13 May 2024
alfredo
100 recomendada
Leisure Self
10/10
Exceptional
23 Jun 2023
Michael

Ich würde jederzeit wieder in diesem Hotel buchen.

Sehr freundliches Personal. Auch ein von mir gewünschter Zimmertausch war kein Problem.
Business
8/10
Excellent
27 Feb 2023
Piet

Goed, maar geraakt gedemodeerd.

Dringend aan een upgrade toe, maar personeel doet zijn best.
Business
10/10
Exceptional
15 Sep 2022
CHARLY
Très bien pour une étape !accueil parfait, parking gratuit, chambre confortable, petit déjeuner compris dans tarif et très complet
Partner
4/10
Poor
27 Mar 2022
Laurent

A eviter

Hotel vieillissant en bord de route.
Business

Location & surroundings

Isla de la Garena
Galileo Galilei, 18, Alcala De Henares, Spain

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Isla de la Garena

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