Name: Madrid Torrejon Plaza
Address: Avenida De La Constitucion, 21, Torrejon De Ardoz Madrid, 28850, ES

10/10

Exceptional

12 Jul 2026

Tony

It was really nice the staff were very helpful. The rooms stay nice and cold to escape the heat. I wish the rooms came with wash clothes.

Friends

8/10

Excellent

20 Oct 2025

Catherine

I liked the hotel but it was further from the airport than we thought. It was difficult to navigate to and from.

Leisure Partner

8/10

Excellent

02 Jul 2025

Karla

Good Spot

Great location for this hotel, it was very conveniently close to the train station, and lots of local food options to walk to. The only thing I wish my room had was a small fridge to keep a drink cold. Other than that I thought it was great for the money.

Friends_and_family Family

6/10

Pleasant

30 May 2025

Rikki

Image on Expedia is a concept photo…. There is no water feature of any kind on the property…. Bed not very comfortable…. A/c hardly working - can’t imagine in full summer heat …. Not close to things except some bus terminal ... Noisy area.

Leisure Friends

4/10

Poor

05 Nov 2024

Miles

An old property - with ZERO view, and under construction. Either get a very low price, or choose another. Should be a 2 star hotel.

6/10

Pleasant

23 Oct 2024

Veronika

It was hard to sleep, because the walls are thin, the doors don't close tightly, and all through the night I heard voices and guests moving around. The room was very clean though.

Leisure Self

8/10

Excellent

21 Oct 2024

Alicia

The coustumer service was poor

8/10

Excellent

08 Oct 2024

YOLANDA

The staff was very nice but the place is kinda outdated but very clean

10/10

Exceptional

05 Oct 2024

A.J.

Nice place to stay at very clean.

4/10

Poor

04 Oct 2024

Jaydie

You could hear everything from the next bed room and I had a horrible neighborhood in next room.

8/10

Excellent

27 Sep 2024

Michael John

The creative photography really shows up the property well.The photographer needs a good bonus.
Despite its actual appearance, the property is clean and comfortable. The train and bus station are just across the road, so super convenient for travel into the city centre and Europa park. The reception staff are super friendly and helpful. The rooms are cleaned daily. The only thing I would like to see improve is the addition of soundproofing as you do hear every noise in the hallways, aswell as the lift shaft if you happen to have a room next to it. Although it wasn't quite what I expected, I would stay here again as it was very convenient as well as friendly, comfortable and clean.

Leisure Family

10/10

Exceptional

13 Sep 2024

Kim

Picture was so different from what we saw. Fast and easy Taxi service to airport. Very nice staff.

Leisure

10/10

Exceptional

02 Sep 2024

Christian

Loved everything, but could use a fridge, inside the room. Staff was exceptional and pleasant. Great location, near train and bus stations. Will definitely, stay again.

Leisure Self

8/10

Excellent

18 Jul 2024

Sara

Hotel was conveniently located near the train station and the bus stop. However, the room was quiet. Breakfast was mainly a selection of pastries, fresh fruit, iberic ham and slice bread. Coffee and a variety of juices was also available.

Leisure Self

2/10

Poor

19 Jun 2024

Veronika

halls smelled like marijuana. The room reeked of cigarettes. The bathroom floor was covered in mold. The bed is uncomfortable. You get toilet paper and a tiny bar of soap and a towel. If I could give negative stars, I would.

Leisure

8/10

Excellent

18 Jun 2024

Rosa

El hotel tienecun buen precio. Los cuartos limpios y espacio adecuado. Los baños están excelentes! No tenian el estacionamiento disponible pero encontremos uno publico muy conveniente.

8/10

Excellent

14 Jun 2024

William

Near shops, grocery stores and restaurants.

Leisure Self

2/10

Poor

13 Jun 2024

Deborah

smell bad

this room was musty smell, cigarette smell and dark. no sunlight. onky a sheet and 1 towel.

Partner

10/10

Exceptional

05 Jun 2024

Ciandria

I came to Madrid to see Taylor Swift. This neat little hotel was 15 mins away from the airport 30 mins from the city center. Easy access. I paid for everything through Expedia. Breakfast too. The receptionists do speak English and there is free wifi. There was a nice little pedestrian area next to it full of shops and restaurants/cafes and landmarks to sight see. I do recommend bringing your own wash cloths. They don’t have those. I ended up buying like an exfoliating thing from the perfume spot in the pedestrian spot. I would stay here again. Housekeeping was very great! 13/13 service!! I would stay here again. 🙂

Leisure Self

8/10

Excellent

15 May 2024

Helen Veronica

The hotel didn't mind us turning up in the early hours of the morning (after a nightmare experience at the airport). Breakfast was fine on the morning.

Leisure Partner

6/10

Pleasant

02 May 2024

Eric

Walls are thin. You can hear neighbors talking late into the night.

8/10

Excellent

03 Apr 2024

Alexandra

😊

Business_and_leisure Partner

8/10

Excellent

27 Jan 2024

Robert

It was hotel to serve purpose of being near airport but would not want to stay longer than a night. It was very welcoming and clean

Leisure

6/10

Pleasant

05 Dec 2023

Catherine

The hotel was ok, I stayed for two nights. the pretty lights showing on the picture outside the building was never on, the room looked clean but I found two different hair type in the bathroom, there was mold on the edge of the bathtub, the room they gave me was not the same one I chose when I paid online, but because I was too tired and similar I didn’t say anything, the hallway doesn’t have a rug so you could hear people walking and rolling suitcases in the middle of the night, The area was nice very close to the train and buses, has a supermarket nearby and plenty of places to eat around but I wouldn’t stay at this hotel again

Leisure Family

6/10

Pleasant

07 Nov 2023

Verified traveler

It serves its purpose of staying somewhere while you travel in Madrid. Nothing fancy.

Partner

8/10

Excellent

08 Oct 2023

nagaraj

Metro station is near.

Leisure Self

8/10

Excellent

04 Oct 2023

robert

Served It's Purpose

The hotel was a great location to be in close proximity to a close friend and his family living in T d A. That was the primary reason for choosing this hotel.
The room was very small, and with our four bags of luggage and the room's scant closet and storage space, we were cramped and on top of each other. Cleanliness of the room was fine. Breakfast was on the weak side. This would be the perfect hotel for those who travel light.

Partner

10/10

Exceptional

19 Sep 2023

Teodoro

Confortable stay..

Very friendly staff.. Felt confortable there..

Partner

2/10

Poor

06 Apr 2023

Vital

Nothing at all

6/10

Pleasant

14 Mar 2023

Verified traveler

No WiFi

Stay here only if you don't need WiFi. Perfect service but the staff never shared the correct password. Constantly saying the WiFi wasn't working when clearly they just don't give people the correct password for some reason. Very annoying.

Business

8/10

Excellent

08 Dec 2022

MOSHE

Hotel is nice and centric. Staff is freindly and helpful. Good breakfast. Recomended

Partner

10/10

Exceptional

02 Dec 2022

Paata

Very good place to stay, they speak good English , good breakfast , very nice and helpful Custumer service

Business_and_leisure

10/10

Exceptional

09 Oct 2022

Mina

Easy to access, just a short walk from trains. Helpful staff. Adequate room. Nice village.

Leisure Self

8/10

Excellent

26 Sep 2022

kevin

We really enjoyed walking around the town having a few drinks and getting some tapas

Business_and_leisure

6/10

Pleasant

23 Jun 2022

Gabriela

Visiting Madrid

The hotel was nothing special. It was the basic need for a holiday where we were mostly out of the hotel. Close to the train station that got us in Madrid for all other train connections in less than 30 min.

Friends_and_family Friends

2/10

Poor

28 May 2022

Luz

Nunca me quede ahí tuve que irme a otro hotel, olía horrible el cuarto y el hotel no es nada de lo que muestran en las fotos. Horrible

Leisure Self

10/10

Exceptional

30 Apr 2022

Rony

I was very pleased with the hotel service. Everyone was friendly!

Business Partner

6/10

Pleasant

15 Apr 2022

Nigel

Do not stay here if you are visiting Madrid, it is 40 minutes on a train. Torrejon has limited facilities, a few bars, local shops and near to the airport. Get the 824 bus for the airport, €2.60 single ticket. It takes 20 minutes. Next to the hotel is a bar called Liberty, friendly staff ( Jose ), cheap drinks and tapas.
Hotel is a 2*, basic facilities, clean room and breakfast that was good value. Staff very friendly.

Leisure Partner

10/10

Exceptional

25 Feb 2022

Wayne

Great hotel with the train station directly across the road to get into central madrid.

Self

10/10

Exceptional

19 Feb 2022

Javier Rosas del

Its very convenient from short trips.

Leisure Self

4/10

Poor

10 Oct 2019

Marsha

The entire ad on Expedia for this property was very deceptive and misleading. The picture does not depict the actual hotel.

The hotel occupies only a small portion of this building.
Entrance/Lobby is located in the right side of this building. Small narrow entrance and hidden in the middle of a strip center between two small takeout restaurants. Hard to find and no on street or short term parking.

The desk clerk, Laura was very sweet and pleasant and extremely accommodating. The most pleasant experience of our stay.

We were two couples traveling together. Our rooms were located on the 2nd floor and there was an elevator. The halls were very narrow and dark. A little scary had I been checking in alone All lights were on timers and didn't work very well.

Our rooms had electronic keys that also operated the electricity and lights in each room. Air conditioning was advertised. However, the room was hot and the thermostats were taped off. All the air was controlled from the front desk. Needless to say, our rooms were very hot, resulting in an uncomfortable nights stay.

The windows opened to a juliette type balcony over a very busy street
below. We were able to open the window but, the traffic noise and street crossing beeps made it unable to sleep.

The room was basic and clean. Hot water, towels and bath toiletries were good. The room was dark as there were two lamps with burned out light bulbs.

Leisure Friends

10/10

Exceptional

06 Oct 2019

Claudia

Good

We stayed one night. The room was fine and we got the bus to the airport which saved us 40euros.

Partner

8/10

Excellent

05 Oct 2019

C.D

Great modernized room very spacious bathroom. Bed was too springy and squeaky. Walls too thin

Leisure Partner

6/10

Pleasant

26 Sep 2019

Verified traveler

Es cerca al tren y a restaurantes. Los empleados muy amables. La cama fue muy incómoda y el cuarto muy pequeño y húmedo.

Friends_and_family Family

10/10

Exceptional

01 Jul 2019

Munish

Good Hotel Torrejon

Basic hotel with all needed for a work stay. Good location reasonable rates plenty in the immediate area means you don't really need many facilities at the hotel.

Clean and comfortable room. Great selection continental breakfast.

2/10

Poor

17 Mar 2019

Verified traveler

Nothing I liked about it, it had no facilities for drinks in the room, had to keep asking for more towels, the view out the window was steptoes yard

Leisure Family

8/10

Excellent

31 Oct 2018

Joyce

It was very leasant except that the toilet ran on loudly all night long and there was no way to shut off the water that I could see

10/10

Exceptional

26 Oct 2018

Marbin

The hotel is great over all. Just the air can’t be control.

6/10

Pleasant

19 Oct 2018

Glenn

Not the best or worst to stay at ... just OK

It was not the best or worst place to stay, it was just Ok to stay at for the night. Pictures posted for this hotel are not accurate. Rooms with balcony to the main street are noisy. They cut the air conditioning off so it was uncomfortable to sleep on a hot room. Breakfast had no variety to choose ... They could improve that. Also, they are locatted way far from Madrid Adolfo Barajas Airport and taxies charge high to get to and from the hotel ... they could either offer a discount rate or have their own shuttle. In front of Torrejon Plaza there is another one with better amenitties and for the same price.

Partner

4/10

Poor

13 Oct 2018

Rita

Problems with Hotel

We requested non-smoking rooms and both rooms were smoking rooms. We were advised there were no \"non-smoking\" rooms available. The single room had a broken toilet.

Friends

8/10

Excellent

28 Jul 2018

Verified traveler

The gentleman at check in was very courteous and fast. The room was clean however the bath tub in the bathroom had moldy spots. The bed was uncomfortable for me, it woke me up a few times during the night. Breakfast was tasty with a selection of fruits, bread, pastries, cereal, ham, cheese, coffee, tea and juices. It would have been nice to have fresh cut veggies along with the cold cuts.

8/10

Excellent

26 Jul 2018

John

Stayed one night for early flight out of Madrid. Very convenient location. Nothing overly special but it served our needs very well. Friendly staff. Nice Peruvian restaurant just down the street - - great food reminiscent of Lima.

10/10

Exceptional

23 Jul 2018

Jason

2nd stay here. Easy location to get to airport. AC worked well

Friends

8/10

Excellent

18 Jun 2018

Verified traveler

Nice affordable hotel close to transportation

Good location next to the train station, 45min away from downtown Madrid. Free parking by train station.

2/10

Poor

16 Jun 2018

Verified traveler

Worst hotel I had ever stayed at.. Terrible beds and the staff was rude!!

8/10

Excellent

10 Jun 2018

Martin

Great time

10/10

Exceptional

07 Jun 2018

DP

Nice Cozy Hotel

At such a Affordable price
It's the Best 4 Starvation Hotel
I Lived in

LOCATION is Big Plus ...
Bus number 824 ..drops
You Straight ftom Airport y
HOTEL Front Entrance. ..

Great WIFI
NICE Breakfast
Nice clean and Spacious Rooms

Bathrooms were Super CLEAN AND
Very Spacious too...

The STAFF at the Hotel Reception
Was very Helpful & Cooperative...
----------- - - - - - - - - - -

Being ftom America and Travelled
To 45 Countries Worldwide. .
I can say this was one of the Nicest Hotel
I stayed at ..
Loved my Stay here

6/10

Pleasant

17 Mar 2018

Lisa

Not as advertised

Room was very small. Smelled of cigarette smoke. The elevator (which we liked to use) made a horrible sound that echoed into the room all night. Very noisy at 10 pm, so we called reception who came up to say there was no noise.... Incredibly the noise that kept us up ended shortly thereafter. We found an excellent tapas bar in the little mall at the train station down the street. Score! Parking was underground & secure, that was nice.

8/10

Excellent

03 Dec 2017

Diana

Friendly staff!

My trip wasn’t going so well up until staying at this property. The staff was beyond helpful and accommodating, taking personal interest in my well-being. I’m horrible with names, but every single person that I encountered were wonderfully nice. The rooms were clean and spacious, the views that I had weren’t so bad either! I look forward to staying at this property again!

4/10

Poor

22 Oct 2017

Sarah

Poor sound proof

The staffs there are very friendly.The room is spacious, tidy and clean.The wifi is great.However, the sound proof is really poor.I can even hear people's coughing sound.I remembered a night I was really tired.However, a couple made loud sound while they are in doing something in the midnight.It interrupted my sleep.Even though I was wearing headset, I still able to hear their voice....I wouldn't recommend someone who is difficult to fell asleep as I don't think you could sleep well there....Except the hotel is not so busy......

8/10

Excellent

16 Oct 2017

enjoy

Pleasant bustling location out of big city

What the other reviewer said about getting to the hotel from the airport is on target.
We came into Madrid airport the day before our flight back to the US. We made the mistake of taking a cab to the hotel (30E) when we could have taken a bus that stops 2 easy blocks away (green bus #824 if I remember correctly--phone hotel & ask). Check in was easy & room clean. Quite satisfactory for our overnight stay. After we each had a relaxing hot bath, we strolled around the area, which is populated by working people rather than the tourist neighborhoods of big cities. Had a delicious meal, near the top of the list for our vacation, when tapas offering restaurants.

8/10

Excellent

23 Jun 2017

Katie

Not bad

I was only staying the night so I could fly out of Madrid, but the room served its purpose. The air conditioning worked well, I was actually freezing when I woke up in the morning! The staff was very friendly. The hotel is on a busy street and it was a bit noisy though.

They should add a mini-bar to the rooms. It was the first hotel in Spain I had been to that didn't have one and the only one where I really wanted one--I had been travelling all day and had to get up early to travel the next morning so I didn't have time to get dinner. I would have gladly paid outlandish prices for some cold water and a snack had it been offered!

8/10

Excellent

25 May 2017

Heidi

Nice hotel outside the city; close to train & taxi

This is a nice hotel in a town outside the city center of Madrid. I originally booked it because hotels.com showed that it had an airport shuttle. It does not have an airport shuttle and that has been removed from the website, just not before I booked the hotel because of a shuttle...

The positives of this hotel are first it's proximity to the train station and taxi stand. You are literally across the street from both. The neighborhood also has restaurants and supermarkets and feels safe. The hotel has great water pressure and very hot water. The breakfast is good and runs until 11. The staff is very friendly and speaks English.

One negative is the location relative to the airport. If the airport is at 12 on a clock, the hotel is at 3. But with public transport, you have to go from 3, 4, 5, 6, 7, 8, 9, 10 & 11 to reach 12. You can get there direct with a taxi, but it costs over $25 Euros one way. Another drawback for me was the temperature. The rooms have an AC control panel, but I'm from South Florida and I know AC temps. The room did not cool below 79 degrees F at any time (across 4 days in 2 rooms). Since it was May, the nights were nice and I could leave the balcony doors open. But if it had been hot at night, it would have been very uncomfortable in the room with that inadequate AC.

Also a nice Turkish takeaway right next door. Chicken pita with chips and soda for $5.50 Euros.

Great value. Just a bit warm and far from city and airport via public transport.

10/10

Exceptional

18 May 2017

Verified traveler

Nice place to stay, It has a metro station a nd a taxi station very close

8/10

Excellent

15 May 2017

Verified traveler

Had to sleep with window open, lots of road noise . Had not yet switched to air conditioning for the summer season.

8/10

Excellent

10 May 2016

ricardo

Really convenient for transportation and food pric

It's a nice hotel, great location comparing with downtown Madrid, easy to find restaurant with good food and good prices plus banks, and transportation

Family

2/10

Poor

26 Oct 2015

California Post

Hotel next to bus depot.

Not worrh the price - did not sleep a wink - very noisy place! Picture very deceiving. The grassy area with flag pole is a roundabout part of main road not part of hotel!

8/10

Excellent

20 Oct 2015

Derek

Nice and friendly hotel for the price.

A clean and functional hotel located near the plaza. A bit noisy at night but close to restaurants and other amenities in the area.

6/10

Pleasant

01 May 2015

Henry

Good hotel

Mostly good, but wifi often did not work.

Partner

8/10

Excellent

25 May 2014

YW

Good value

The hotel staff is very nice and friendly. The wifi didn't work for my PC but most likely due to my work laptop settings. It works fine on my iPhone and iPad. They were willing to move me to a different room. The water temperature seems to change all the time but the hotel across the street had the same issue so...

10/10

Exceptional

07 Feb 2012

Verified traveler

Review

For the price the hotel is great, its located close to the airport and a good budget option compared to the other airport options

8/10

Excellent

23 Jun 2026

Vagner

Bem localizada, vários comércios, transporte acessível.
Bom café da mznha, pessoa da recepção bem simpática e prestativa.
Ducha excelente, banheiro grande.
Hotel pequeno mais prático e bem localizado.

Friends_and_family Friends

10/10

Exceptional

08 Jun 2026

jesus angel

Muy buen servicio, me atendieron excelente y sin duda me volvería a hospedar ahí.

Self

4/10

Poor

03 Jun 2026

Marc

If you just need a bed for a night then its okay, but it is very basic. Horrible Air Condition, weird smell and very puristic breakfast even for spanish relations..
Won‘t stay there a second time.
Staff was really nice and helpful though!!!

Self

8/10

Excellent

13 May 2026

Julio

Ok

Partner

10/10

Exceptional

24 Jan 2026

Luis A torres

Buen trato

8/10

Excellent

01 Nov 2025

Ivonete

Quarto limpo, pessoal agradável. Sentimos falta de frigobar, além de muito barulho de bares e avenida próximos.

10/10

Exceptional

25 Oct 2025

Jean

Très bien situé pour le bus vers l aéroport

Leisure Partner

6/10

Pleasant

06 Oct 2025

JESUS ANTONIO

Un hotel muy viejo sin muchas remodelaciones y habia pulgas o alguna especie de animal que nos picaron las manos y los pies, el desayuno muy limitado.

Leisure Partner

8/10

Excellent

20 Jun 2025

Roberto

Hotel comodo y funcional. Mas que suficiente para lo que necesitabamos. Muchos bares, restaurantes y otros servicios en la misma calle.

Partner

10/10

Exceptional

11 May 2025

Franz

Very Good

Leisure Friends

10/10

Exceptional

01 Feb 2025

Beth

Excelente estadia, café da manhã ótimo, chek in e check out rápidos e práticos.

8/10

Excellent

13 Jan 2025

Louis

Nice staff and clean room. Also very convenient because it’s right in front of the station.

10/10

Exceptional

28 Oct 2024

soraida

Recomiendo

Muy bien

Self

10/10

Exceptional

27 Oct 2024

María

El cuarto tenía demasiado ruido de la calle.
Ubicación genial

6/10

Pleasant

26 Oct 2024

Luis

El hotel muy limpio y personal amable . Únicamente que hace calor en las habitaciones y el aire no iba bien , al abrir las ventanas demasiado ruido. El resto perfecto.

Leisure Friends

10/10

Exceptional

16 Oct 2024

adriane

Ótimo atendimento!

Foi tudo ótimo. Conseguimos descansar, quarto espaçoso e confortável, ótimo atendimento. Perfeito.

Friends_and_family Family

8/10

Excellent

08 Oct 2024

Laura

todo okey

Leisure Partner

10/10

Exceptional

06 Oct 2024

Vero

Na

Leisure Friends

10/10

Exceptional

16 Sep 2024

Carlos Rogério

Excelente funcionaria

Partner

8/10

Excellent

15 Sep 2024

Sergio

Ok

2/10

Poor

29 Jun 2024

Sabin

Worst hotel in years

Leisure Partner

10/10

Exceptional

27 May 2024

M ANGELES

Buen Hotel

Muy buena experiencia. Bien ubicado.
Muy curioso y comodo.

Sólo un pero: acceso Muy estrecho a la plaza del parking

Friends_and_family Family

10/10

Exceptional

12 May 2024

jose antonio

El trato de los empleados excelente

Leisure Friends

6/10

Pleasant

11 May 2024

sucel

No pudimos dormir del ruido,tanto afuera como adentro.no se puede descansar.la habitacion no tenia los amenities sufucientes.El personal muy amable,sobre todo la chica de la mañana La limpieza muy buena.Seleccionamos cama queen y nos dieron doble

Leisure Family

8/10

Excellent

09 May 2024

pei shan

外面看起來雖然有點舊，但房間還蠻寬敞的！離機場坐車大約20分！

Friends_and_family Friends

10/10

Exceptional

01 May 2024

Jose

El personal muy amable me aclaro todas mis dudas. Facil llegar en bus del aeropuerto. No queda tan céntrica de puntos turísticos pero excelente opción si uno va de pasada.

Leisure Partner

10/10

Exceptional

01 Apr 2024

Carlos Neves

Dans l ensemble c était très bon

2/10

Poor

04 Feb 2024

Marco

Los pasillos huelen mucho a tabaco y en mi caso pedi una habitacion con cama doble xq iva con mi pareja y mi sorpresa q m dieron una habitacion con 2 camas individuales pero esas no son camas para adultos xq si se da buelta se cae al suelo

Leisure Partner

10/10

Exceptional

26 Nov 2023

Marlene

Excelente

Leisure