Ibis Madrid Aeropuerto Barajas

Spain , Madrid
MADRID ( Barajas), 49 Avenida general
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100 reviews shown

10/10

Exceptional

24 Mar 2026

Ana

No airport shuttle. Everything else is great.

Family

8/10

Excellent

21 Mar 2026

Katherine

This definitely felt like a place to stay for one night, which is what we did. They were helpful with airport ride very early but there were no washclothes and a couple other standard things were missing

Partner

8/10

Excellent

21 Mar 2026

Nuria

Un hotel practico, limpio y con buen desayuno , ideal para una noche de transicion de aeropuerto.

6/10

Pleasant

20 Mar 2026

Joe

Only stayed overnight for a layover, but found the room far too warm. I of course used the AC controls but they had little to no effect.

Shower pressure was acceptable.

Positive was a lovely big bed.

Reception staff very kind and attentive.

Self

10/10

Exceptional

19 Mar 2026

Ismael Emilio

Very close to airport, which went very convenient as we were catching another flight next morning early.breakfast was good and I highly recommend it your next visit to Madrid

Family_with_children

8/10

Excellent

17 Mar 2026

Lori

Friendly staff

Self

6/10

Pleasant

17 Mar 2026

Lauren

This hotel is not really near the airport, certainly quite a drive to the international terminal 4. Also, it does NOT have an airport shuttle despite being advertised as having one. The decor is a bit odd with clouds painted in white onto a navy blue hallway rug and scenery on the room's ceiling. One advantage is that there is a supermarket right next to the hotel. It's clean enough and the bed was comfortable enough. I would have made a different selection had I known that it did not have the airport shuttle.

8/10

Excellent

14 Mar 2026

Brent

No airport shuttle as we were led to believe
Restaurant was like a cafeteria style but the food was very good.
For Spain the breakfast buffet was very good
Staff seemed a bit unorganized but friendly
Room was plain with only basic amenities
No shampoo, no hand towel or face clothes
I don’t think we would stay here again

Partner

10/10

Exceptional

11 Mar 2026

Nate

Easy peasy

10/10

Exceptional

06 Mar 2026

Tom

Room was good size. Bed was comfortable. 10 euro w bolt to airport. Breakfast was very good! Staff friendly. Located near a number of cute restaurants which we went to and food was very good. Train was 8 minute walk. Would recommend and would stay there again!

Partner

6/10

Pleasant

01 Mar 2026

Stephanie

The bed and pillows were comfortable , but it was very very noisy and the room was so hot we had to sleep with the window open …. Car, motorcycle , people at the pub accross the street making noise until 3am…. Terrible sleep ….if you are a light sleeper stay somewhere else

8/10

Excellent

01 Mar 2026

Analejandra

clean room

Family_with_children

8/10

Excellent

26 Feb 2026

paul

All okay

8/10

Excellent

19 Feb 2026

Colin

The room was very clean and the shower room and facilities were spacious. The staff were extremely helpful and attentive. Convenient for the airport - a pleasant stay

Self

10/10

Exceptional

17 Feb 2026

Jose

The lady that checked is in was exceptional. The vreakfast was.really worth it.

Partner

10/10

Exceptional

03 Feb 2026

Rocio

Room clean and comfy. Friendly staff

6/10

Pleasant

28 Jan 2026

Chris

It wasn’t terrible. The hotel itself was nice but between the housekeeping crew screaming down the hall to each other and all the banging from what I believe was construction or renovations going on, I couldn’t barely sleep. Probably won’t go back.

10/10

Exceptional

25 Jan 2026

Sacha

All good, according to Ibis standards.

Friends_and_family Family

8/10

Excellent

20 Jan 2026

Alvaro

Simple but useful for staying close to airport

10/10

Exceptional

18 Jan 2026

Fabiana

Everything beautiful

10/10

Exceptional

16 Jan 2026

Travis

Was able to check in super early which was important after long flight. Did the trick for a night!

Self

8/10

Excellent

15 Jan 2026

Mark

Easy checkin - Clean room no issues

Business Self

10/10

Exceptional

13 Jan 2026

Elizabeth

Súper cómodo y cerca al aeropuerto. Restaurantes en los alrededores. Volvería!

Partner

10/10

Exceptional

09 Jan 2026

Christine

Clean, basic but functional room. Quick and helpful check-in, good breakfast

Partner

4/10

Poor

08 Jan 2026

Jose Javier

I stayed there on the night of January 6, when the lowest temperature was -3 degrees Celsius. The room was really cold. The heat made a lot of noise, but it would not heat the room. I woke up at 2 in the morning because I was freezing. Someone came up to the room and brought up a blanket. When I said to her that, despite the noise, the heat was not working, she looked at her phone and ignored me. The blanket helped a little, but I was cold the whole night. I mentioned it at the front desk when I checked out in the morning (a different person was manning the desk then) and I did not get any comment or reaction from her except a sorry in a very low voice. I

10/10

Exceptional

05 Jan 2026

Leticia

4/10

Poor

03 Jan 2026

Adriana

connections flights are to far apart missed my flight

Leisure Partner

4/10

Poor

02 Jan 2026

Wakana

人手が足りないのか、チェックインでかなり待たされました。事前支払を済ませていたのに、現地精算を求められ、「おかしいな？」と思ったのですが、その場でお支払い。部屋にて確認したところ、やはり事前支払を済ませていたので、その旨伝え、返金していただけることになりましたが、チェックインの波が過ぎ去るまで30分ほど待たされました。
空港から近いと思っていましたが、歩ける距離ではなく、公共交通機関は複雑で、結局タクシーを使いましたが、T4からはUberが捕まらず、空港タクシーを利用して€22かかりました。こういった類のタクシーは現金払いを求められますが、案の定現金払いでした。
ホテル周辺の治安はあまり良くないように感じました。ホテルのロビーでクスリの匂いがしました。

Leisure Friends

10/10

Exceptional

02 Jan 2026

Maria

Yes

6/10

Pleasant

02 Jan 2026

Juan Gabriel

The common areas are rather unkempt. The walls in the rooms are thin so you can hear everything happening around you (suitcases hitting the floor and rolling upstairs, babies crying in the next room, people slamming doors and walking down the hall). Reception was kind and beds were comfortable.

10/10

Exceptional

19 Dec 2025

Lacey

Safe and clean

2/10

Poor

17 Dec 2025

Cagan

I booked this hotel because it supposed to have shuttle to airport. In reality no shuttle. Back and forth 44 euros by taxi.. on top of this room söells toilet. Horrible.

10/10

Exceptional

10 Dec 2025

James

Smooth check-in procedure, and friendly staff.

Partner

10/10

Exceptional

08 Dec 2025

Convenience.

Leisure Self

10/10

Exceptional

04 Dec 2025

Daniel

Clean room. New.

Business Self

10/10

Exceptional

04 Dec 2025

Aylin

The hotel room cleanliness and breakfast are perfect. The rooms are small but sufficient. I sent an email for my reservation, but they didn't give any reply.

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

Duncan

Super clean, simple and basic room which is all I needed! Everything worked, good water pressure

Leisure Self

10/10

Exceptional

14 Nov 2025

Jose

Room was spotless and great location

10/10

Exceptional

13 Nov 2025

ANAND

They do not have airport shuttle. However taxis are available which are not cheap.

Leisure Self

6/10

Pleasant

11 Nov 2025

David

Yes room clean but very cold and no

8/10

Excellent

02 Nov 2025

LUIS G

My stay was excellent! The staff were incredibly kind, courteous, and helpful. The room was spotless and very comfortable. I also want to thank for the excellent breadfast— delicious and beautifully presented. Highly recommended!

Leisure Self

8/10

Excellent

01 Nov 2025

Scott

Simple, basic hotel that is close to the airport

Partner

8/10

Excellent

30 Oct 2025

Jacki

The place was clean, neat & convenient to the airport. The staff was wonderful.

Self

4/10

Poor

27 Oct 2025

Michael

There was no airport shuttle, and no gym.

Partner

2/10

Poor

25 Oct 2025

Aurora

The room was infested with bed bugs we got bit all over - discusting

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Gustavo

Great place to stay if you are fly

Partner

8/10

Excellent

23 Oct 2025

Pablo

El hotel es decente. No ofrecen agua en las habitaciones.

4/10

Poor

22 Oct 2025

Christian

As an “airport hotel,” for 1 night the room was fine. Due to my early departure, I did not experience the breakfast. However, upon arrival, I asked the representative the methods for transport to the airport. She said taxis are available outside even at very late/early hours. I asked for the rate to Terminal 2 and was told approx 8 EURO. When I took the taxi the driver charged me 22 EURO. As an airport hotel, this is a scam for the taxis as the representative said it was basically the only alternative. That is ridiculous. 22 EURO for a 5 minute taxi ride at 4 am!

Leisure Self

8/10

Excellent

21 Oct 2025

Haskel

Todo ok

Friends_and_family Family

6/10

Pleasant

12 Oct 2025

Decio

Don’t have refrigerator

8/10

Excellent

08 Oct 2025

Roger

Clean, convenient, good breakfast. Supermarket next door is very convenient.

Leisure Partner

10/10

Exceptional

02 Oct 2025

Olga

Great staff service.

10/10

Exceptional

30 Sep 2025

Thania

Muy conveniente porque está cerca del aeropuerto, el desayuno es muy bueno y a buen precio

10/10

Exceptional

30 Sep 2025

Olga

Staff was amazing.

Business_and_leisure Self

10/10

Exceptional

29 Sep 2025

Monica

I really appreciate the friendliness and professionalism of most of the staff. The room was clean and our request for extra towels was provided for in a timely manner. The staff did accommodate storage of our refrigerated prescription meds. One downfall is there is no mini fridge or microwave in the room.

Partner

8/10

Excellent

28 Sep 2025

Alicia

It was a good spot to sleep after arriving late from the airport. Very small room but fine in a pinch.

Leisure Partner

8/10

Excellent

20 Sep 2025

Grisell

En general estuvo bien

Leisure Family

8/10

Excellent

18 Sep 2025

Ubaldo

The staff are really friendly and the property is close to the airport. The area is not particularly nice but it appears to be safe. Easy if you need to get to the airport rapidly.

Business Self

10/10

Exceptional

08 Sep 2025

Suhaib

Perfect for lay over sleep

10/10

Exceptional

17 Aug 2025

Antonio

Great hotel and convinient location if you need to stay near the airport.

10/10

Exceptional

14 Aug 2025

Rustam

Great location, close to airport, staff is helpful, pricing is reasonable

10/10

Exceptional

13 Aug 2025

Deyse

The hotel is excellent in every way. The breakfast is complete and very good. I highly recommend it.

Leisure Partner

10/10

Exceptional

09 Aug 2025

Gillian

Arrived after midnight , 24 hr check in, I had checked in online night before so getting room key was very quick.
Stayed in superior twin room… bed very comfortable, room quiet , lovely shower… very happy . Would be good if they did an airport shuttle but very happy with stay.

Leisure Friends

8/10

Excellent

05 Aug 2025

Magali

Nice and clean

10/10

Exceptional

02 Aug 2025

Ariela

The breakfast was great

2/10

Poor

02 Aug 2025

Sirajeddin

August 2 checked in at 12 in the afternoon. I don’t usually leave reviews, but I feel compelled to after experiencing blatant racism from a staff member. I was traveling alone with my three daughters (ages 5, 9, and 11) and had booked a room for three people. I understood we were one over capacity, but the hotel offered no alternatives except booking a second room. When I asked if the rooms were connected, they said no and I couldn’t leave one child alone.

I suggested my brother (staying at another hotel) could take one of the kids for the night. The woman at the front desk responded, “I know your kind and I know this story.” As a Middle Eastern woman wearing a headscarf, exhausted after a long day of travel, I was shocked. I broke down in tears and had to call my husband, who ended up booking another room just to resolve the situation.

In the end, we stayed together in one room, while the second room went unused simply because of her discriminatory assumptions. I never expected this kind of treatment in Spain. Racism has no place in hospitality.

Leisure Family_with_children

10/10

Exceptional

30 Jul 2025

Celia

Excelente. Buena atención del personal que me recibió a la 1am.
Confortable cama y almohadas.
Muy silencioso, nada de ruidos externos.
El desayuno muy agradable de buena variedad.

Business_and_leisure Self

10/10

Exceptional

29 Jul 2025

Fabian

Amazing place. Close to the airport.

Leisure Family

10/10

Exceptional

29 Jul 2025

Rolando

Excellent choice

Leisure Family

10/10

Exceptional

17 Jul 2025

Maria Eugenia

Excellent

8/10

Excellent

12 Jul 2025

Rose

good

10/10

Exceptional

11 Jul 2025

SHABANA

Very nice hotel for transit or short stays. Great location with all amenities nearby !

Business

10/10

Exceptional

07 Jul 2025

Johanna

Great stay super clean

Leisure

2/10

Poor

06 Jul 2025

CARLOS

dont stay

Business_and_leisure Family

2/10

Poor

06 Jul 2025

CARLOS

fire alarms every night
shady staff
not friendly slow elevators
clogged showers

8/10

Excellent

04 Jul 2025

Jacqueline

Some difficulty with check in but property was nice

6/10

Pleasant

30 Jun 2025

Dave

Nice enough property for a 2 star hotel, but it’s the only airport hotel I have ever stayed in that does not have a free or any airport shuttle. Add $25 to your room price when comparing to pay for a taxi to the airport. The other Ibis airport I stayed in last month did have a shuttle.

Leisure Self

10/10

Exceptional

20 Jun 2025

Eva

This airport hotel was exactly what we expected. The hotel was nicely appointed and there was a grocery store attached which was nice. Close to metro and several restaurants in a nice suburban area. We wish they had an airport shuttle.

10/10

Exceptional

20 Jun 2025

Jeffrey

Clean, basic room. Simple but good breakfast starts at 04:00. Easy access to airport via a short walk to the Barajas Metro Station then a train to the terminal (T4 or T1-2-3). All in all a good place to stay before an early morning flight.

Partner

10/10

Exceptional

12 Jun 2025

Kristin

Close to the airport, which was our goal – very clean. Staff was incredibly kind and friendly.

10/10

Exceptional

11 Jun 2025

mark

Basic but nice service and comfotable beds

10/10

Exceptional

09 Jun 2025

mark

All good

8/10

Excellent

31 May 2025

Andrew

If you need to stay somewhere by airport this will do just fine. Nothing fancy. Shower door didn’t really keep water from getting all over the floor in bathroom. No towels other than two bath towels. But was clean and easy.

Leisure Family

6/10

Pleasant

23 May 2025

Mark

This is a pretty basic travel hotel with ok rooms and actually quite a good breakfast. What it is not is an airport hotel. It’s ten minutes in a taxi at least from the airport and there is no way you can walk it. Don’t be fooled by the hotel’s name.

Leisure Family

8/10

Excellent

21 May 2025

Judith

Decent hotel close to the airport. Good restaurants nearby.

Leisure Partner

10/10

Exceptional

15 May 2025

Victor

Exelente servicio y su personal muy profesional y amable.

Leisure Family

10/10

Exceptional

15 May 2025

Stanislaw

Good hotel with clean basic rooms catering to mostly airport travellers(flight info display in the lobby).Excellent breakfast 4am(yes!)-1030 am,check out time is 12 noon.Big supermarket 50 yards away .Hotel itself is only half mile straight line from airport but you can't walk there and they have no free shuttle.We found taxis way too expensive(€27 for 4 min drive),metro too(€ 7 per person for 2 min ride) but very hepful metro staff directed us to bus stop outside terminal 2.We took modern,very clean electric bus # 101 to Barajas main plaza(Plaza Mayor-this is last stop,can't miss it) for € 1.50 per person,,tickets with bus driver,he also pointed to us Avenida General where hotel is located,after 5 min walk you're there.To return to airport do the reverse,same bus will take you to terminsls in reverse(i.e first T3 than T2 than T1,if your flight is from T4 get of at T3 and take free airport shuttle to T4.Very friendly and helpful people at airpot,metro station,hotel,bus and on the street.

Leisure Partner

4/10

Poor

14 May 2025

Diego

Carton glasses for water in the room? That's pushing it

Business Self

8/10

Excellent

14 May 2025

Federico

Lo unico malo es que no tienen shuttle al aeropuerto, pero es muy facil agarrar taxi/uber.

Leisure Family

8/10

Excellent

14 May 2025

Paula

Ibis hotel aeropuerto was very close to the airport. Although, I got ripped off by the cab driver coming from the airport. Going back was very reasonable. The hotel was ok. But,I paid too much. I should have gone to them directly. I am unhappy that hotels.com ripped me off!

Self

10/10

Exceptional

05 May 2025

Joseph

Convenient to Airport-light on amenities

This is an ok airport hotel chosen more for convenience to the airport rather than comfort or nearby amenities.

Partner

10/10

Exceptional

04 May 2025

Janet

Despite it being the day of the power outage in spain, the staff were helpful and the hotel was clean and organised

Leisure

6/10

Pleasant

02 May 2025

Jeff

Close to airport … could be cleaner. Basic - safe and sound.

10/10

Exceptional

02 May 2025

David

good place to stay if your plan is to take a flight from Madrid Barajas Airport

Leisure Self

10/10

Exceptional

01 May 2025

RICARDO

The location is convenient for a quick shower and nap because it’s less than 10 minutes from all terminals.

Leisure Family

10/10

Exceptional

29 Apr 2025

Vanessa

Great hotel right by airport. Lots of restaurants nearby. Bed and room were very comfortable, excellent breakfast!

Leisure Family

8/10

Excellent

28 Apr 2025

DIEGO

Convenient

Convenient hotel close to the airport but not as close as other review stated. It's not at walking distance. You have to take a taxi for Eu22 for a 5 minute ride but it's the best way to get there. The metro station is 700 meters away, not bad and the area seemed safe and clean. One thing we hated is that the bathroom bowl was dirty and my wife had to put gloves and cleaned it. This is something you do not expect in a hotel

Partner

8/10

Excellent

27 Apr 2025

Margareta

Staff was very friendly - the room was clean but the hotel has central heating/air which had not yet been switched over - room was very hot

Business Self

8/10

Excellent

24 Apr 2025

Sebastian

Good overall

6/10

Pleasant

22 Apr 2025

Verified traveler

Room is fine and clean, if simple. The service was not great. Greeted by a bored and unhelpful receptionist. Asked a member of staff about the restaurant being open and was told kitchen closed (even though it wasnt before the closing time). Clearly didn’t want to have to work anymore. When I complained to receptionist suddenly the place was no longer closed. Bad service.

Self