Name: Best Osuna Madrid Feria
Address: Luis de la Mata 18, 18, Madrid, 28042, ES

Best Osuna Madrid Feria

Madrid · Spain

Luis de la Mata 18, 18View location

100 reviews shown

6/10

Pleasant

26 Jun 2026

Andrew

This hotel was ok. From the airport you can get the 200 bus to Canillejas then it's a 10 min walk. You can walk to the IFEMA conference centre in about 20-25 mins and if you do then on the way there's a massive hypermarket (Campo de las Naciones) where you can get any item you may require. Easy to get the metro to the city centre also from Canillejas. There is a pool (didn't try). Didn't try the breakfast as got things from the hypermarket to eat. Room was spacious but the air conditioning was not very strong (was 39 degrees outside). Room door lock was a bit odd and sometimes it didn't close completely so had to double check when leaving each day. Liked that there were some complimentary drinks in the mini bar. The shower gel was empty in the shower but ok as just used the shampoo instead. Good enough hotel for my purposes (attending a conference).

Self

6/10

Pleasant

17 Jun 2026

Doreen

Very basic and old; in a separate gated secluded building from the lobby etc.

Self

10/10

Exceptional

02 Jun 2026

Ruth

Great place to stay a bit far from Madrid but beautiful place

Partner

2/10

Poor

25 May 2026

Sorcha Erin

We booked Best Osuna Feria in Madrid for my daughter and her partner because the listing showed a pool and good facilities. Unfortunately, their experience was the complete opposite of what was advertised.
Upon arrival, the reception staff were not particularly friendly, and the room they were given was dark, dingy, and felt unsafe. The curtains couldn’t be opened because the room was on the first floor directly next to the entrance, meaning anyone passing by could see straight in. To make matters worse, the door did not lock properly. This was reported to reception, but the staff seemed uninterested and even laughed. They offered to pay to upgrade, but were informed that no suitable rooms for couples were available—only family rooms.
We then discovered that the pool was closed and completely empty, something we were never informed of prior to arrival. There were also no facilities available at all—no sunbeds, no tables or chairs—nothing that could compensate for the lack of a usable pool.
Given how unsafe and uncomfortable they felt, the only option was to move them to a different hotel at our own expense. This was extremely disappointing and has left us out of pocket, although thankfully they were still able to enjoy their time in Madrid, which is a beautiful city.
Expedia, I strongly recommend reviewing this property and considering removing it from your listings. The experience provided was nowhere near what was advertised.

6/10

Pleasant

24 May 2026

Arturo

Para mí la ubicación es muy buena, muy cerca de mi destino
El hotel es feo, mal tenido, la pieza sucia con tierra debajo de cama y muebles
En ningún caso es 4 estrellas
Desayuno bueno y variado

Partner

10/10

Exceptional

05 May 2026

Desmond

Excellent location & the staff were very friendly & exceptionally helpful. Would definitely recommend for holiday

Partner

8/10

Excellent

28 Mar 2026

Mark

We stayed for 3 nights and really enjoyed the buffet breakfast every morning. All the staff were really nice & helpful. The hotel was in a great location for us, 20 minute walk from the metro station to the airport and 6 minute walk to the metro station to get into central Madrid. The bed and pillows were comfy so we got some good sleep. The shower was hot and powerful. The room was a bit tired and in need of a little TLC but other that that everything alse was great.

Partner

6/10

Pleasant

22 Feb 2026

Edgar

Si pero se bloquiaban mucha la tarjeta d los cuartos todo los día

Friends

8/10

Excellent

20 Feb 2026

Maritza Maldonado

Es un lugar muy limpio, pero la amabilidad del personal que trabaja en la cafeteria no lo es. Además nos emviaban a callar estando dentro de nuestras habitaciones.

8/10

Excellent

02 Jan 2026

norine

Good sized room. Restaurant food is dry and could be better. Toilet size is great and massive. Some friendly staff and some less welcoming. Good location, quiet and safe.

Leisure Friends

6/10

Pleasant

19 Nov 2025

mohan

i did not have time for breakfast. i had a fight at 9.30..
you have to wal a lot to the room and that time it was raining

Partner

10/10

Exceptional

30 Oct 2025

Guenola

Love this place very much
Close to Ifema cortes del ingles and in a quiet suburb.
Room is clean and food is good
Service is amazing
Just Hope we see less tourism in this place …

Business Self

8/10

Excellent

28 Oct 2025

Michael

Very friendly staff and convenient location to the airport. The shuttle service is really helpful as well.

Leisure Partner

10/10

Exceptional

15 Oct 2025

Alfonso

Great Value and great service

Leisure Family

10/10

Exceptional

05 Oct 2025

sixto

Excellent location. Clean and quiet

Family

8/10

Excellent

25 Sep 2025

Alexander

Overall good , lacks room cleanness and bathroom not working . But bed was ok , good food in restaurant

Leisure Partner

6/10

Pleasant

21 Sep 2025

Gary

Thanks mr lifeguard…not

Hotel is fine overall. However dont bother taking your children of you want a hotel with a pool for kids to play in. Lifeguard was very disinterested and blunt as it seemed it had to be kept a fun free zone. Very sterile and not exactly an area full of laughter!

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

Elizabeth

I love this hotel. I have stayed at the hotel 3 times. It is so convenient to the airport and has a free shuttle service. The staff are always so welcoming, friendly and helpful. It is set in a beautiful quite, safe residential area and has an amazing shopping centre less than 10 minutes walk. Breakfast buffet is amazing. I would highly recommend this hotel and will return in the future.

Leisure Self

10/10

Exceptional

24 Jul 2025

Rebeca

Me encanto, el servicio que ofrecen de llevarte y recogerte de el aeropuerto. El staff muy amable.

Leisure

4/10

Poor

11 Jul 2025

Dedra

We did not have food at all on site and the food we did eat had to be paid for. I was disappointed in the initial room they gave us as it was a handicap room. I did not ask for and had to speak with a manager due to them informing me that they were all occupied. We did get our room changed however it seem as though the concierge desk did not want to initially assist and very quick to say there were no other rooms available and that they were all booked. We pay for a certain quality yet we are at the mercy of others when did it get to this point ???

10/10

Exceptional

20 Jun 2025

Guenola

Como siempre muy bueno

Business

2/10

Poor

17 Jun 2025

aboukir

Racist

Friends_and_family Friends

8/10

Excellent

03 Jun 2025

Sian

Great location for airport, tube & athletico madrid (for concert). Nice places to eat nearby. Downside temperature 35 degrees plus pool not open, opened on last day. Municipal pools open May 15th in rest of madrid ridiculous! And offer airport shuttle but only between 7 & 2pm!

Leisure Family

10/10

Exceptional

18 May 2025

Stephen

Hotel clean and tidy
Would have liked tea/coffee facilities in room

Friends_and_family Friends

2/10

Poor

17 Jan 2025

rachid

Worst hotel experience i ever had

One of the worst hotel experience i ever had in three continents and dozen of countries they treated me and my familly as we were on a charity program knowing that i ve paid extra money for more confort 150 dollars a night, people working there are rude and hotel is unsafe after be back to united states i found that i have lost some clothes and glasses there. the food was horrible the worst chicken i ever had in my whole life

Friends_and_family Family

2/10

Poor

17 Dec 2024

Gustavo

Room not prepped for guests!

The rooms heater was not on so indoor temp was at 12 degrees! We had to sleep with our outdoor clothes until the heater could work up

Friends_and_family Family

10/10

Exceptional

04 Dec 2024

Rafael

Veey convenience for family

Leisure Family

10/10

Exceptional

18 Nov 2024

Guenola

Been there many times . My quiet place to rest in Madrid .

Self

8/10

Excellent

30 Oct 2024

Andrew

Great second visit

Second time I’ve stayed here and wasn’t disappointed. I was there for an event at IFEMA and it being 0.8 miles away is perfect. Lovely quiet neighbourhood around the hotel and a 5 minute walk to an area with restaurants and a supermarket. Staff very friendly and continental breakfast is good. Rooms are nothing fancy but are comfortable and absolutely great value

Self

10/10

Exceptional

22 Oct 2024

Guenola

I am always staying there love this hotel

Business Self

6/10

Pleasant

16 Oct 2024

Alma

Parking on property was limited and takes some maneuvering. The restroom was nice. The room could use some sprucing up. The BEST part of this place was the breakfast. Highly recommend the breakfast here.

Leisure Family

10/10

Exceptional

19 Aug 2024

julien

Good value for money

Very good value for money, friendly staff.
Breakfast is basic but ok.
Clearly for a night or 2 while visiting Madrid is a good option. Plenty of car space around the hotel

Self

10/10

Exceptional

27 Jul 2024

Chris

Great otel, will return

10/10

Exceptional

20 Jul 2024

DANIEL

Good

Leisure Family

10/10

Exceptional

16 Jul 2024

Gregory

Great hotel..very relaxed, staff excellent..very friendly! Rooms great..great layout of hotel..pool amazing especially when its 34°! Great for access to city centre and airport and short walk to civitas metropolitana stadium (was here for Metallica concert!) Would definitely come back and recommend! Thanks

Leisure Partner

6/10

Pleasant

15 Jul 2024

Katie

We came for a long weekend, arrived at 11pm no place to grab a drink and bar was shut. The check in man was a bit blunt and pointed us in the direction of our room. He also turned the lights off to the bar and seating area at 10.45 no flexibility just rude. Pool was nice but could do with a scrub and a lick of paint. Rooms were clean and basic but served its purpose. But out of the way for Madrid but was handy as we went to a gig

Leisure Partner

8/10

Excellent

22 Jun 2024

Pawel

Nice hotel close to airport

Business

6/10

Pleasant

17 Jun 2024

Irina

Hotel quality is mediocre. Some of the front desk staff is not helpful and even rule

Business_and_leisure Friends

10/10

Exceptional

31 May 2024

Yury

Excellent hotel and excellent service

The hotel is placed in very quiet region of Madrid.
7-8 minutes from Metro and buses stations by feet.

Free shuttle to and from airport (limited hours).

I very recommend this hotel!

Friends_and_family Family

10/10

Exceptional

28 May 2024

Robert

The best breakfast buffet I have ever eaten.
Economical rooms were very good value.

Leisure Partner

8/10

Excellent

20 May 2024

Mustafa

I liked all what I saw there.

Business_and_leisure Friends

6/10

Pleasant

13 May 2024

Ambrosio

It is near the airport and their shuttle service was perfect

Leisure Self

6/10

Pleasant

10 May 2024

Anna

No AC, room was too hot, could not sleep.
Disappointed that the pool was closed, there was no notice if it when we booked it.

Leisure Family

4/10

Poor

21 Apr 2024

Adrian

Las instalaciones estaban en un estado pésimo, grietas, baldosas en el baño que se movían, el marco de la puerta del baño hinchada por el agua y hacía mucho ruido, el aire acondicionado ruidoso y no enfriaba.

Business_and_leisure Friends

8/10

Excellent

20 Apr 2024

Decent hotel with unusual layout

The room was a good size with two double beds but was a bit plain.. There was a small fridge with three bottles of drink in it but I couldn’t see a bottle opener. The room was in a block quite a way from the reception. In between was a large pool with two storey chalets either side which I had to walk past to get to my room. It was comfortable without being luxurious but met my needs.

Self

10/10

Exceptional

26 Mar 2024

Charles

8/10

Excellent

21 Mar 2024

Karim

Rooms with good size but a smell of drains in bathroom.

Business

8/10

Excellent

02 Mar 2024

Andrew

stayed there one night for an event in the IFEMA and it was 5 mins from the arena. Nice quiet area. Rooms are quite dated but the bathrooms have been renovated recently and are nice. Staff very friendly

Self

10/10

Exceptional

28 Feb 2024

Mario

Nice

Everything was really good, good price for Madrid, metro station is really close, aprox 6-7 min from hotel. Also they have their own transfer to the airport and that is included in price!

Partner

10/10

Exceptional

15 Dec 2023

HILDA

CONVENIENT

Leisure Partner

6/10

Pleasant

15 Dec 2023

Verified traveler

Not recommended

Our room was very noisy. There had been a leak in the bathroom causing considerable damage to the bedroom wall, also none of the windows would lock. Generally the property was tired and in need of refurbishment.

Partner

4/10

Poor

13 Nov 2023

Jaklyn

We liked that it had a fridge. Property listing was falsely advertising, they had a pool but it was not operational and there was no notice of it not being usable prior to our stay, it said rooms were sound proof which was very false because we heard everything from the hallway, the room next doors and outside. It also listed they offer air conditioning and that is false, we called to ask how to use it and they said it is only heat. Our room was 28° degrees everyday and night. Very far from metro station and took Ubers and taxis 5-10 minutes to arrive. Definitely signs of water damage in the building on the ceilings and noticeable on the bathroom doors as they were warped. Kind of disappointed.

Leisure Friends

10/10

Exceptional

01 Nov 2023

Guenola

Very good m’y forth stay here .
So convenient with Ifema
A good family hotel
Thank you Daniel for the welcoming and thank you everyone

Business_and_leisure Self

4/10

Poor

16 Oct 2023

Harish

The room had leaky walls (from the bathroom). The walls were badly scrached.

6/10

Pleasant

27 Sep 2023

Mauro

Good staff, close to transportation services, nearby gardens and no issue in finding car parking.
The hotel rooms are absolutely not 4*, old (batroom still have the tube from the 90',bedspreads although clean with visible stains), somehow dark ... just an old room that stream for a complete renewal or better to be rebuild from 0.

Business

10/10

Exceptional

28 Aug 2023

Johnathan

From the mangement and the whole team i could of not been any Happier!
Iwould highly recommend this establishment
To everyone! I work in New York in a Steak house and Service is very important and kindness and truthfulness. The grounds are beautiful and I LOVE the pool perfect size .
I love Madrid even more now and one more thing the metro is close by ! Thank you !

Leisure Self

6/10

Pleasant

23 Aug 2023

JONATHAN

No early morning shuttle at time needed. Rooms are outdated.

Leisure Family

6/10

Pleasant

02 Aug 2023

Ivan

AC was not working good , mo available snap or drinking machine in the lobby

Leisure Family

8/10

Excellent

25 Jun 2023

Norma Patricia

Leisure Family

10/10

Exceptional

11 Jun 2023

AMAL

Nice

8/10

Excellent

10 Apr 2023

angela

Room for improvement

The location was not so close to Chamartin as announced. The shower needs an upgrade, there were no boundaries with the bathroom making it dangerous. The food was too expensive.

Business

2/10

Poor

21 Mar 2023

Ivan

The receptionist lady’s were really rude.

Family_with_children

10/10

Exceptional

20 Jan 2023

Myriam

Rooms are large and very comfortable. The property is pretty big and has a playground for the children. The atra has plenty of restaurants and shopping walking distance.

Leisure Family

4/10

Poor

19 Jan 2023

Linzi

Wouldn’t come back

A pretty knocked about place, shower screen didn’t close, curtains off rails, floor didn’t look clean.

My room was a long walk from the main building down a not very well lit road.
No cups/glasses in the room
Lock on the door didn’t work properly

Business

4/10

Poor

22 Dec 2022

Maria

Some of the employee wasn’t to frendly

Leisure

10/10

Exceptional

19 Dec 2022

Dolores

Kindest treatment from staff

The staff at the hotel are great human beings and do everything and more to help guests.

Self

10/10

Exceptional

20 Nov 2022

Guenola

Very clean room
Great breakfast
Good bathroom with shampoo and cream
Free airport transport
Great location
For sure I will come back

Business Self

4/10

Poor

09 Nov 2022

maria

The staff was very nice, the rooms are difficult to get there, and the shuttle starts later.I was disappointed and I had to take a taxi that add to my bill.

10/10

Exceptional

09 Aug 2022

ANA JULIA

Toilet needs refurbishment and I missed USB plug near by the bed.

Leisure Self

10/10

Exceptional

03 Aug 2022

Andres

The best variety of breakfast I have ever seen after the COVID pandemic.

Leisure Family

10/10

Exceptional

29 Jul 2022

María jesus

We spent great time in the pool. The staff was amazing.

Leisure Family_with_children

10/10

Exceptional

19 Apr 2022

AARON ANDRES HIDALGO

Good location

Leisure Family

4/10

Poor

19 Mar 2022

Esterny

it was ok

Leisure Self

8/10

Excellent

28 Nov 2021

Lauri

Good

9

2/10

Poor

10 Sep 2021

Martin

1st room did not have aircon working and after causing a power outage, changed rooms to second room, which again did not have aircon working (i.e. average room temperature was 25.6 C day / night despite running constantly with high fan setting. Using the hair-dryer caused another power outage.
All said, the hotel could have been quite decent.

Business_and_leisure Family_with_children

6/10

Pleasant

23 Feb 2020

Spacious but tatty

Very spacious and nice layout of the hotel but rooms and especially bathrooms need a lot of updating and urgent refurbishments.

Business

10/10

Exceptional

15 Feb 2020

Rana

Beautiful horel very clean and very convenient location

Leisure

2/10

Poor

31 Dec 2019

Verified traveler

This property shouldn’t be on Expedia as 4 star it’s not even 1 star it’s rundown motel

Leisure

8/10

Excellent

08 Dec 2019

Gabriel

Good, but a bit overpriced

Good Place, Room was big enough and clean, a little bit outdated but still comfortable. Although for the price paid and the location is a bit overpriced.

Self

8/10

Excellent

23 Nov 2019

CanadianRocky

Nice clean room with good amenities, good included breakfast with hot fried eggs and bacon. 8 min walk to Metro. Free shuttle to airport is nice. A bit isolated with no restaurants close by. The hotel restaurant's dinner time is at 8:00 pm, a bit inconvenient to us.

Leisure Family

4/10

Poor

24 Oct 2019

Jane

Shabby and dated, expensive and dirty

Hotel was over e300 for one night. Room was very dirty, carpet stained and damaged, bed head stained, blankets stained
Only stayed one night after long day at work so slept in my clothes. Very poor indeed. Rubbish and old beds stacked up outside room
A total rip off on the cost.

Business

6/10

Pleasant

13 Oct 2019

Verified traveler

Customer service was good.
My room 's door was open when I got there (It made me a little nervous).
The bathroom had a few things broken.

Leisure Self

8/10

Excellent

30 Sep 2019

Timothy P

Hotel Osuna is a good option for Barajas transfers

I liked it. They had a airport transfer, but you need to call it in. This is complicated if you have no phone service in Spain. The neighborhood is a leafy residential area nice for walking after or before a long flight. Front desk was efficient and cordial. The room was clean and had everything for a comfortable stay.

8/10

Excellent

20 Sep 2019

Verified traveler

Great location. I was close to the IFEMA (Feria de Madrid)

Business Self

10/10

Exceptional

13 Sep 2019

Jillene

Great stay!

Staff were friendly. They let me check in early as I had flown overnight from New York, room was simple, quiet enough. Bae and restaurant were nice. Being from the Us, having a bidet is always an extra bonus. Only thing I would say is in-room coffee would be cool.

Business

8/10

Excellent

10 Sep 2019

Verified traveler

Close to airport. Free airport shuttle. Welcoming staff

Friends_and_family Family

10/10

Exceptional

03 Sep 2019

Alex

The rooms were executive and clean. The only problem is that there was no kettle and there was no wi-fi in our rooms

Friends_and_family Family

6/10

Pleasant

31 Aug 2019

Verified traveler

Restaurant wasn’t open at the time it was meant to be waited 45mins which it opened 8.45pm by then we had already lost patients and left, also had to go down and ask for toilet paper and towels

Leisure Partner

10/10

Exceptional

23 Aug 2019

Karla

I had a very good experience with Hotel Osuna. The staff were very helpful and always very approachable. Their dining area and hotel restaurant was very nice and their staff were very kind.

Self

4/10

Poor

21 Aug 2019

Verified traveler

No funcionó el aire acondicionado, así que fue muy duro dormirme. También, la cama no fue cómoda

10/10

Exceptional

07 Aug 2019

Verified traveler

Love this place! The pool makes it! ❤️ I've been staying for 4 years! Never disappoints!

6/10

Pleasant

01 Jul 2019

Verified traveler

Staff is great, location is great and quite. Nice pool. Rooms are ok.

Friends_and_family Family

8/10

Excellent

23 Jun 2019

Juvenal

Great service

8/10

Excellent

13 Jun 2019

Verified traveler

Everything is ok, just would like a little bit more space when you walk to the villas

Leisure Family

6/10

Pleasant

12 Jun 2019

Verified traveler

Quality of towels in the rooms was appaling.
No coffee or tea making facilities.
Paper thin walls. Antiquated plumbing system. Very noisy all through the night

Leisure Partner

8/10

Excellent

04 Jun 2019

Verified traveler

Overall a good experience, I would stay at the hotel again.

Leisure Family

6/10

Pleasant

03 Jun 2019

Carol

Basic hotel, rooms need to be updated, carpet in roomwas pretty grubby. But ok pool area & bar.
Good for 1 night as near stadiun.

Leisure Partner

6/10

Pleasant

05 May 2019

Verified traveler

Location was fine. The staff could have been more helpful. When it was hot they couldn't or wouldn't turn on the air conditioner or even provided a fan. In addition, although it was \"no smoking\", the smoking area is directly below the windows of the rooms, with with no a/c, you either had to open the windows and die from smoke inhalation or close the windows and die of heat stroke.

Leisure Family

8/10

Excellent

20 Jan 2019

Tamar

Excelent

Perfect

4/10

Poor

11 Jan 2019

Verified traveler

no clean carpets, no comfortable beds. Room is not clean.