Name: Melia Avenida America
Address: Calle De Juan Ignacio Luca De Tena, 36, Madrid, 28027, ES

Melia Avenida America

Madrid · Spain

Calle De Juan Ignacio Luca De Tena, 36View location

100 reviews shown

10/10

Exceptional

26 Jul 2026

EDGAR

El hotel es muy cómodo y el servicio es atento. El desayuno es súper completo y es fácilmente accesible la ubicación. Es una buena elección!

10/10

Exceptional

21 Jul 2026

Nadia

The hotel and specially the staff were amazing!!

10/10

Exceptional

11 Jul 2026

Sabrina

Great, clean, comfortable modern hotel with courteous staff. The only issue, it said 8 minute walk to calle de alcala which was a bit misleading as it was 15-20 mn by car to central madrid. I am not sure if I am the one who misunderstood but there was not much to do near the hotel. Otherwise excellent!

Family_with_children

10/10

Exceptional

03 Jul 2026

Adebimpe Kafayat

Beautiful hotel, I just didn’t like the fact that I couldn’t stream like Netflix or Disney on the TV. The only option available were local station which is a bit boring for people that don’t speak Spanish. Overall, very nice.

Partner

10/10

Exceptional

30 Jun 2026

Michelle

We loved everything about this hotel. The food is delicious and the menu is great. The A/C was cold in the rooms. They had a nice gym to use. The service was great. They hold your bags securely if you arrive early. The shuttle is reliable, reserved and very nice. J.J. was especially great with helping us with our bags to the shuttle. There is a small flight of stairs to the main elevator. The room has good black-out curtains too.

Partner

10/10

Exceptional

08 Jun 2026

Teresa

Great stay

10/10

Exceptional

28 May 2026

Megan

Great place to stay. Very clean and comfortable rooms

Family

10/10

Exceptional

27 May 2026

Moises

I had a quick issue with the air conditioner and the staff quickly moved me to another room, which meant a lot to me and my wife. I did not have to ask for it they just acted upon. Speaks loud and how far and beyond they go for their guests

Partner

10/10

Exceptional

24 May 2026

Laura A.

De todos los hoteles que me quedé en EuroTrip este fue el mejor; tiene una parada de bus, a un minuto caminando, de la salida del hotel (146 te lleva hasta el centro de Madrid sin tener que hacer transbordo) puedes pagarlo al subirte aunque nosotros hicimos algunos transbordos al metro para poder llegar a otros lugares que teníamos que ir, y compramos una tarjeta que nos resultaba más fácil el pago; el desayuno era un desayuno continental bien variado y súper rico demasiadas opciones para elegir; el staff del hotel demasiado atento; el transporte al aeropuerto fue bien programado y lo tomamos a las 8am solo nosotras y el joven nos ayudó a desmontar y a montar las maletas. 100% recomendado

Family

10/10

Exceptional

22 May 2026

Даша

Great hotel. Great value. Great staff. Especially the barmen.

Self

10/10

Exceptional

22 May 2026

Melissa

Impeccably clean, and the staff was very friendly and helpful. The airport shuttle was very convenient.

Friends_and_family Family

10/10

Exceptional

21 May 2026

Liset

Breakfast was very good.

Friends

10/10

Exceptional

18 May 2026

Wayne

The only complaint we had was that we could not get the shuttle from the airport. Despite calling ahead as instructed we were told to call when we got there. Unfortunately we were unable to connect so had to take a cab.
The hotel is beautiful! The staff were professional and friendly and helpful. The breakfast is second to none.

Partner

10/10

Exceptional

15 May 2026

Joe

Great stay, thank you for everything

10/10

Exceptional

15 May 2026

Jackson

Nice

10/10

Exceptional

02 May 2026

Melanie

We couldn’t remember what type of room we booked but were delighted when we reached it. The bed was enormous and we also had a sofa and a couple of tables/chairs. The room also had a safe, WiFi and a fridge along with tea/coffee facilities. The towels in the bathroom were fabulously large which was great. The toiletries provided were also nice too. We had breakfast every morning which had a large array of delicious things to choose from. We were in our element! We spent long days in the city and ordered room service each day when we returned - it was extremely good and the portions of the meals we chose were very large - so much so that we couldn’t finish them. In fact on the last evening we shared a meal which was more than enough for us ! The bus into the city runs from right outside the door of the hotel and operates a regular service every day. A travel card of 10 journeys only works out to be about 8 euros and even if there are two of you , you can share one travel card which is brilliant! There isn’t anything about this hotel that I can fault and would not hesitate to recommend it.

Partner

10/10

Exceptional

30 Apr 2026

Violet

The hotel was perfect in every single way with the exception there was no microwave. As long as the price stays reasonable, I would absolutely stay here again. The location is exceptional, no car needed. The 146 bus that takes you downtown and within walking distance from the Royal Palace is directly across the street from the hotel. The hotel (146) bus stop is the first stop and the last stop is closest to the Royal Palace. The fare is $1.50 each way, tap and pay only. The metro train is also close by, about 10 min walk from Hotel.
The breakfast buffet was phenomenal! Many options and even a cook to order omelette station, well worth the extra fee, you won’t regret it! The staff were all extremely delightful and very accommodating. The rooms were adequate, equipped with toilet and bidet, walk-in rain shower and refrigerator filled with beverages to purchase. We were in a room with 2 twins pushed together as a king. The beds were extremely comfortable with 3 pillows per person!! Twin bed pushed together as a king can be separated. The one and only minor issue we had with the room was there was no microwave. Room service is available up to 11 pm and they come quickly with your order 🤗 The free shuttle was on point! It was my birthday week and our 1st day we checked in then went out sightseeing when we returned in the evening there was a slice of cheesecake with Happy Birthday inscribed on the plate in chocolate icing coming

10/10

Exceptional

28 Apr 2026

Traci

Delicious breakfast buffet. Nice location.

Self

10/10

Exceptional

28 Apr 2026

FELIX

Great room and breakfast, pretty close to the airport.

Partner

8/10

Excellent

28 Apr 2026

FELIX

On the one hand the Hotel was great but the first room that was granted was a little on the small side.

On the other, although the Hotel has an airport van, the only way to schedule it when being picked from the airport required that one had to call a phone number and not through an email

Partner

10/10

Exceptional

17 Apr 2026

Marcelo

We spent only one night here, but definitely would come back. The staff are not 100% friendly, The Manager is very professional, responsive and customer oriented. Great place.

10/10

Exceptional

15 Apr 2026

Christina

Excellent hotel near the airport that provides a shuttle. Enjoyed the restaurant as well!

10/10

Exceptional

15 Apr 2026

Saundra

Wanted a quick bite before bed and flight the next morning. Stopped by for the convenience and was amazed at the quality and service.
Had the best Caesar salad and red wine at reasonable price. Service was efficient. Atmosphere was lively at the bar but quieter near the courtyard. Outdoor seating too.

Self

10/10

Exceptional

13 Apr 2026

Priscilla

Close to airport. Nice rooms short drive to turist and central area

Family_with_children

10/10

Exceptional

06 Apr 2026

Amada

Excelente trato y muy comodo

10/10

Exceptional

28 Mar 2026

Viviana

The breakfast was excellent!!!!

Self

10/10

Exceptional

28 Mar 2026

John

away from the noisy downtown Madrid.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Denis

It is a nice and super clean Hotel, they should show more enthusiasm though to greet the guest at check in . But bsides that it is really nice hotel

10/10

Exceptional

16 Mar 2026

Louis

The staff was excellent and the hotel
Was very nice

Partner

8/10

Excellent

07 Feb 2026

David

Nice staff and rooms. Could use update in restaurant.

Leisure Family

10/10

Exceptional

24 Jan 2026

Nicole

Great gym, food was good, rooms was clean and like pictures

10/10

Exceptional

19 Jan 2026

Stephen

We were flying out of Madrid, so I chose this hotel for its proximity to the airport, and for the airport shuttle. As it turned out, the hotel was also top-notch in comfort, aesthetics, and dining. Would definitely stay here again.

Leisure Family

6/10

Pleasant

18 Jan 2026

Jacqueline

This hotel seemed really pretty on pictures. It was really pretty upon driving up. Got to our room on the 5th floor(top floor). The windows were slanted and tiny, weirdest thing ever. There was mold in the shower. Went to eat dinner in the restaurant. It was a 2 hour ordeal. My sister got a burger, it was raw, got another one, still way undercooked- so switched it to lasagna. So we got 2 lasagnas, and a bottle of water. The bill was $70!!! It was average lasagna at best. I will say the waitress named Laura was excellent until it got very busy and the other men on duty didn’t do half as much work or hustle half as much as she did.

6/10

Pleasant

28 Dec 2025

Dale

It must’ve been a budget room. The window was 6 feet high and couldn’t see out. Definitely not worth the price.

10/10

Exceptional

26 Dec 2025

Selene

El personal, la transportación del aeropuerto al Hotel todo estuvo excelente.

Leisure

8/10

Excellent

14 Dec 2025

Carlos

The breakfast buffet is as amazing.

Leisure Family

10/10

Exceptional

10 Dec 2025

Gisandre

the rooms were spectacular

Leisure Family

10/10

Exceptional

02 Dec 2025

Faith

The hotel was beautiful and amazing quality for the money. The staff was very easy to work with at check-in, and they got it signed up for the airport shuttle very quickly and easily. There was a very nice restaurant with really good food, and the rooms were very comfortable. The shower was very nice and so were the beds, and everything looked very nice and clean.

Leisure Partner

10/10

Exceptional

01 Dec 2025

Louise

Everything about this hotel was amazing. Clean throughout, friendly staff, close to airport and IFEMA.

Leisure Friends

10/10

Exceptional

30 Nov 2025

Cassandra

Fantastic please to stay!

Leisure Self

10/10

Exceptional

24 Nov 2025

steve Paul

It was delightful

Leisure Self

10/10

Exceptional

21 Nov 2025

IRENE

This hotel turned out to be a real gem. Everything feels new, spotless, and thoughtfully maintained, which immediately sets a relaxing tone the moment you walk in. The quality of sleep was exceptional-quiet rooms, comfortable bedding, and zero hallway noise, which is rare even in higher-end places.
The staff deserves a mention too: professional, attentive, and genuinely pleasant without being intrusive. You get the sense that they take pride in their work, and it shows in all the small details.
Overall, it’s the kind of stay that makes you think, “Why can’t every hotel be like this?” Clean, modern, calm, and run by people who clearly know what they’re doing. Highly recommended.

Partner

10/10

Exceptional

18 Nov 2025

Gabriela

Great stay, clean and modern. Only suggestion is if you plan to go into city often best to stay closer. Taxi uber ride was at least 20 Euros each way.

Leisure Family

8/10

Excellent

17 Nov 2025

Emma

We've stayed in Melias before so we chose the hotel based on reliability. The room was clean, lovely luxurious bedding and we had an exceptional nights sleep! The breakfast buffet was incredible, so much choice, great quality ingredients - we may have had 2 or 3 plates each! The only downside was that we struggled getting in contact with the hotel. Prior to our stay, we were asked to check in but the internet links provided didnt work. We emailed 3x times to explain this but had no response, we were unable to book our airport shuttle and getting from the airport took us 1hr 30 minutes, the metro and a taxi. Being 20 weeks pregnant this was really hard work. It was a shame that we couldnt have arranged this as it was another reason we booked the hotel. Apart from the lack of communication we would stay again.

Leisure Partner

10/10

Exceptional

15 Nov 2025

Scott

Nice clean hotel with shuttle to the airport

Self

10/10

Exceptional

14 Nov 2025

Yadira

Loved this place and the fact they offer a free airport shuttle

10/10

Exceptional

12 Nov 2025

Kazuo

The most enjoyable stay during the last business trip in Europe.

Business Self

10/10

Exceptional

10 Nov 2025

Amanda

The room was spotless, the staff courteous, the amenities top tier.

10/10

Exceptional

10 Nov 2025

Holly

Excellent stay. Staff, accommodations and food exceeded my expectations.

Leisure Family

6/10

Pleasant

08 Nov 2025

Gibran

I know it's a courtesy to offer a free shuttle but it took a long time for the shuttle to pick up all the people waiting for it at the airport. The staff also does not tell you to sign up for a time slot in getting the shuttle back to the airport, which came as a surprise to me when I was ready to go to the airport on the last day but had to catch an Uber instead.

I saw the shuttle for a different Melia location 2-3 times before the shuttle for Melia Avenida America showed up.

The staff at the hotel were extremely nice and professional. The hotel seems modern and nice. However, the 2 rooms I was initially assigned to did not have normal windows. Rather, the windows were up high near the ceiling, not allowing guests to see out the window. It took 2 room changes before I was assigned to a room with a normal window that I could open the curtains and see out of. Once I was in the final room, I was happy. However, the bathroom floor squeaked in spots, and the toilet bowl was not fully fastened to the floor. Aside from that, the room was lovely.

Breakfast is not available until 7:00 a.m. so if you have an early tour planned, you may have to skip breakfast, which I was told cost 16 euros. You can't even buy water before the breakfast room is open.

This location is a 30-45 minute bus ride from city center. You can catch the bus across the street from the hotel. The Metro is not conveniently located near the hotel. I would stay near city center next time.

Leisure Self

10/10

Exceptional

08 Nov 2025

Noel

Very clean and staff friendly and helpful. The shuttle bus was brilliant

Leisure Family

10/10

Exceptional

04 Nov 2025

Iván

Excellent hotel, impresive restaurant staff

Leisure Family

10/10

Exceptional

02 Nov 2025

Stephen

Great hotel. Very nice bar/restaurant. Convenient location.

Leisure Family

10/10

Exceptional

30 Oct 2025

Joan

Excellent experience. Hotel airport shuttle was so helpful.

Leisure Family

10/10

Exceptional

28 Oct 2025

Hunter

Room was clean and breakfast was delicious!

Partner

10/10

Exceptional

23 Oct 2025

Richard

Great place to stay, will be back

Leisure Partner

8/10

Excellent

21 Oct 2025

Iván

Very good option for staying mMadrijjustvoutside

Leisure

6/10

Pleasant

18 Oct 2025

Bobbe

Great location for just an overnight stay since it has a close proximity to the airport. Appreciated that they offer free shuttles as well. Although they have smart TVs, they restricted access to the smart features making viewing options limited.

Leisure Partner

6/10

Pleasant

18 Oct 2025

Isaac Lazaro

Pedimos una habitación silenciosa y nos dieron al lado del elevador, el ruido externo está muy bien aislado, pero el interno cero todo se oye sus puertas no sellan absolutamente nada. Los cuartos son cómodos, las camas también. Lograr que te recojan en el aeropuerto sin un teléfono disponible es imposible, no tienen Whatsapp y en la aplicación de mensajes de hotels.com no contestaron.

Partner

10/10

Exceptional

17 Oct 2025

Christina

Stayed for a night and was super comfortable

Leisure Partner

10/10

Exceptional

14 Oct 2025

Anton

Very good hotel with amazing service close to the airport with free transfer

Leisure Partner

10/10

Exceptional

12 Oct 2025

Viswanathan C

good airport shuttle service

Self

8/10

Excellent

07 Oct 2025

Adeebur

Have experienced comfortable and pleasant stays at the Melia Hotels in Spain, and this hotel was no exception. Rooms are clean and spacious (for European hotels), the bathroom was roomy, bed linen and towels were classic and comfortable, no noise issues, and there was even a Nespresso machine in the room! Breakfast was excellent - not only was there a lot of variety, but food was very fresh and there were a lot of fresh, healthy options. Wanted to give 4 1/2 stars instead of 4 (no option to do that) mainly because some reception staff were a little dismissive or curt; and requested an extra towel and was categorically told it would not be possible. Seemed odd that a simple request like this was denied. First time this has happened. Hotel is a little dated but looks like there have been some updates made in certain parts, and it was clean. Some nice stores and restaurants are easily accessible by car, taxi, or ride share. Hotel has an airport shuttle that was on time and very accessible.

10/10

Exceptional

06 Oct 2025

Magaly

Great staff

Leisure Friends

4/10

Poor

04 Oct 2025

Robert

The bathroom set up in the room is terrible. Staff overbooked the shuttle bus to the airport and had to take a taxi very disappointed

Leisure Family

10/10

Exceptional

03 Oct 2025

francisco

Excelente servicio, habitaciones limpias

Leisure Family

10/10

Exceptional

30 Sep 2025

Katty

I had an absolutely wonderful experience at this hotel. From the moment I arrived, the staff was warm, welcoming, and always willing to help with a smile. The location couldn’t have been better close to everything yet still quiet and relaxing, making it the perfect spot for both exploring and unwinding.

The amenities exceeded my expectations: modern, clean, and thoughtfully designed. The rooms were spacious, spotless, and incredibly comfortable, with all the details carefully taken care of. I also really enjoyed the common areas, which had a cozy yet elegant atmosphere.

What stood out the most was the people the service was consistently outstanding, making me feel truly at home. Every interaction was genuine and added to the overall charm of the place.

I honestly can’t recommend this hotel enough. It’s rare to find a place where everything from location to amenities to hospitality comes together so perfectly. I will definitely be coming back!

Leisure Partner

10/10

Exceptional

29 Sep 2025

José Andrés

El Hôtel sobrepasó mis expectativas y la gente fue muy amabke

Friends_and_family Friends

10/10

Exceptional

28 Sep 2025

Sandra

Excellent service

Leisure Self

6/10

Pleasant

26 Sep 2025

Rosa

The room was clean. The staff was helpful and nice.

Leisure Partner

6/10

Pleasant

22 Sep 2025

Arturo

My room didn’t have phone to contact the services, and the service in general was slow and didn’t gave me Orion’s to extend my stay.

Leisure Self

10/10

Exceptional

22 Sep 2025

juliana

Nice stay

10/10

Exceptional

21 Sep 2025

Mohammed

Property is in nice and quiet neighborhood being a older tourist we like this kind of a place even we took Uber twice to main city center at least when we relax need quiet place

Leisure Partner

10/10

Exceptional

11 Sep 2025

Bruce

This property is nothing but spectacular including the food

Leisure Self

10/10

Exceptional

09 Sep 2025

claudia

Rebecca, was absolutely, pleasant with my little Joseph, my grandson. Rebecca and David help us to be in a wonderful room. Thank you so much for all the attention.

Leisure Family_with_children

10/10

Exceptional

08 Sep 2025

Marisa

Very nice place to stay
I highly recommend it

Leisure Partner

10/10

Exceptional

05 Sep 2025

Pedro

This hotel was great. We received great service from the staff.I would definitely stay there again!! Great breakfast!! Tks

Leisure Partner

10/10

Exceptional

01 Sep 2025

Mirtha

Staff were amazing. The airport shuttle perfect
Room was clean

Leisure Family

8/10

Excellent

30 Aug 2025

Norma

Breakfast have a lot of selection.

Leisure Family

10/10

Exceptional

24 Aug 2025

Stephanie

Lovely and attentive staff. Beautifully maintained property.

Leisure Family

10/10

Exceptional

18 Aug 2025

Maria

Property has online pictures of a swimming pool but the property does not have a swimming pool just make it confusing to know other than that everything is good

Leisure Family

10/10

Exceptional

17 Aug 2025

Carlos

Very well maintained. Great Spa, Delicious food

Business_and_leisure Self

10/10

Exceptional

14 Aug 2025

Jose

Good hotel to stay at

10/10

Exceptional

12 Aug 2025

SANTIAGO

Like the service, the only missing is a pool for this heat

Leisure Self

8/10

Excellent

11 Aug 2025

Verified traveler

Hotel was selected due to its proximity to airport and good quality/luxury. Room was nice, new and clean. Breakfast buffet was excellent with many choices. Shuttle bus to airport was just ok, the driver did not announce departure or offer to help with baggage.

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

Rene

10/10

Exceptional

10 Aug 2025

Joshua

Very clean and nice rooms. Only downside was that they could not provide connecting rooms for families. My wife and I had to separately stay with kids.

Leisure Family_with_children

10/10

Exceptional

08 Aug 2025

Tamirate

Staff excellent

Leisure Family

10/10

Exceptional

03 Aug 2025

Nuria

Loooved the variety on the breakfast buffet! I mean I did not expect such a spread. Also, is a quiet place away from the crowds which I really appreciated. Would recommend in a heartbeat

Leisure Self

10/10

Exceptional

30 Jul 2025

Armando

they provide a great service,
the hotel
was renovated and we got two nice rooms

10/10

Exceptional

22 Jul 2025

Nicholas

Great service

Leisure

10/10

Exceptional

19 Jul 2025

Antung

Fantastic hotel. Not much around it.

The rooms are beautiful, new, huge. We are a family of 4 and were given a suite with the biggest two rooms we stayed in during our Europe vacation. The gym was fantastic too, a full gym with weights and tons of cardio equipment and stretching facilities.

The only problem is the area. There are basically no decent restaurants within a 10-15 minute walk, and very limited public transportation. If you are going to the airport and that’s it, this hotel is perfect.

Leisure Family

10/10

Exceptional

18 Jul 2025

claude

Best Airport Hotwl

Excellent place to stay if you desire tobeclose to.tje airport

Friends_and_family Family

8/10

Excellent

15 Jul 2025

Ruben

Hotel was clean an people friendly. Good location for business trip

10/10

Exceptional

15 Jul 2025

Sonja

Very nice hotel, clean and excellent staff.
The city bus, across the street runs every few minutes into the city center, to all the sites.

10/10

Exceptional

14 Jul 2025

Verified traveler

I booked it as an overnight stay flying out of Madrid. I’ll just say, I wish I spent more time there. Gym facilities were next level and the hotel overall was beautiful. The big plus was also the free shuttle to the airport.

Partner

10/10

Exceptional

09 Jul 2025

Dominic

What an experience!

Absolutely incredible experience, only had one night in Madrid and wanted to stay somewhere close to the airport and the staff went over and beyond to make sure that we were accommodated. The restaurant was INCREDIBLE, and ridiculously cheap for the level of hospitality and quality of food received.

Partner

10/10

Exceptional

07 Jul 2025

Julie

Very easy to get from Madrid airport, free shuttle, very timely. Room very nice and the restaurant was wonderful as was the service there. Highly recommend.

10/10

Exceptional

06 Jul 2025

Sebastian

gym

Business_and_leisure Friends

10/10

Exceptional

05 Jul 2025

Bindu

Nice, clean, quiet and spacious property