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Eco Alcala Suites

Madrid · Spain

Calle Santa Leonor, 24View location

8.2/10Excellent877 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.2/108.2
Condition8.0/108.0
Location7.4/107.4
Neighborhood7.2/107.2
Value10.0/1010.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Eco Alcala Suites

This hotel is situated 50 m from Alcalá Street and 600 m from Ciudad Lineal metro station. Newly opened in September 2007, the establishment comprises 32 suites offering the best facilities and exclusive services to both business travellers and families.

It is fully air-conditioned and features an on-site café with a terrace and a TV lounge. Wireless Internet access and fax and photocopying services are available, and parking is provided for guests arriving by car.

Three different types of suites are offered and standard amenities include a 32-inch flat screen TV with satellite channels, complimentary wireless Internet access and individually regulated air conditioning and heating units. Reservations of more than 4 rooms could have special cancellation policy.

Read more about this hotelShow less

With a stay at Eco Alcala Suites in Madrid (San Blas-Canillejas), you'll be a 5-minute drive from Riyadh Air Metropolitano and 6 minutes from El Retiro Park. This hotel is 3.8 mi (6.1 km) from Bernabéu Stadium and 3.9 mi (6.3 km) from Gran Via.

Make yourself at home in one of the 32 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The seasonal pool will be open from June 15 to September 17.
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
    • Self parking fee: EUR 15 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

Calle de Alcalá 0.3 km / 0.2 mi
Arturo Soria Plaza Shopping Center 2.5 km / 1.6 mi
Centro Comercial Campo de las Naciones 3.2 km / 2 mi
Riyadh Air Metropolitano 3.3 km / 2 mi
IFEMA 3.7 km / 2.3 mi
Centro Deportivo Municipal la Elipa 4 km / 2.5 mi
Movistar Arena 4.4 km / 2.7 mi
Hospital de La Princesa 4.4 km / 2.8 mi
San Camilo Hospital Quirón 4.5 km / 2.8 mi
Plenilunio Shopping Mall 4.8 km / 3 mi
El Retiro Park 5.1 km / 3.2 mi
El Corte Inglés 5.2 km / 3.2 mi
Paseo de la Castellana 5.4 km / 3.4 mi
U.S. Embassy 5.5 km / 3.4 mi
Puerta de Alcalá 5.6 km / 3.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 32
  • Number of floors (main building): 4
  • Suites: 32
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
  • City centre
  • Nearest Bus / Metro Stop
  • Airport
  • Wheelchair-accessible
Show 39 more facilities & services
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Transfer serviceExtra charge
  • Airport ShuttleExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Babysitting service
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Terrace
  • Sun terrace
  • Newspapers
  • Luggage room
  • Electric kettle
  • Towels and bed linen
  • Café
  • Bar
  • Non-smoking area
  • Highchairs
  • Air conditioning in Restaurant
  • Breakfast room
  • PrinterExtra charge
  • Photocopier
  • Outdoor freshwater pool: 1
  • Sun loungers
  • SolariumExtra charge
  • Breakfast
  • Breakfast buffet
  • Snacks
  • Non-smoking establishment
  • Self check-in
  • Online check-in
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE DUPLEXSUITE • DUPLEXSUI.DP

    Photos are not available for this room type.

    Eco Alcala Suites

    SUITE DUPLEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 35 m²QUA.ST
    QUADRUPLE STANDARDPhoto unavailable1 photo

    Eco Alcala Suites

    QUADRUPLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Bed setup
    Single bed 80-130 width, Sofa bed, Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Room amenities

    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Microwave
    • Mini fridge
    • Fridge
    • TV
    • Hairdryer
    • Shower
    • Bathroom
    • Smoke detector
    • Desk
    • 220V power supply
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Safe

    Facilities with extra charge

    • Tea and coffee making facilities
    • Minibar
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DUPLEXRoom • DUPLEXROO.DP-2

    Photos are not available for this room type.

    Eco Alcala Suites

    Room DUPLEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DP-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DUPLEXRoom • DUPLEX • 1 Bedroom • 47 m²ROO.DP-1
    Room DUPLEXPhoto unavailable6 photos

    Eco Alcala Suites

    Room DUPLEX

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, 2 × Single bed 80-130 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DP-1

    Room amenities

    • Hairdryer
    • Shower
    • Bathroom
    • Housekeeping
    • Smoke detector
    • Desk
    • Microwave
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • 220V power supply
    • Toiletries
    • Mini fridge
    • Fridge
    • Minibar
    • TV
    • Direct dial telephone

    Facilities with extra charge

    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DUPLEXRoom • DUPLEX • 1 Bedroom • 47 m²ROO.DP
    Room DUPLEXPhoto unavailable6 photos

    Eco Alcala Suites

    Room DUPLEX

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, 4 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DP

    Room amenities

    • 220V power supply
    • Safe
    • Toiletries
    • Desk
    • Smoke detector
    • Housekeeping
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Fridge
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Wheelchair-accessible
    • Wake-up service

    Facilities with extra charge

    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Eco Alcala Suites

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BED • 1 Bedroom • 34 m²SUI.DB
    SUITE WITH DOUBLE BEDPhoto unavailable6 photos

    Eco Alcala Suites

    SUITE WITH DOUBLE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Room amenities

    • Housekeeping
    • Smoke detector
    • Desk
    • Toiletries
    • 220V power supply
    • Wake-up service
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Fridge
    • Minibar
    • TV
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Internet access
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Eco Alcala Suites

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Eco Alcala Suites

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRANDSUITE • GRANDSUI.GD

    Photos are not available for this room type.

    Eco Alcala Suites

    SUITE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ECONOMYSUITE • ECONOMYSUI.EY

    Photos are not available for this room type.

    Eco Alcala Suites

    SUITE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DUPLEXAPARTMENT • DUPLEXAPT.DP

    Photos are not available for this room type.

    Eco Alcala Suites

    APARTMENT DUPLEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Eco Alcala Suites

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Eco Alcala Suites

8.2
Excellent
877 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
8.0 /10
Location
7.4 /10
Neighborhood
7.2 /10
Value
10.0 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
24 Jun 2026
Stefanie
Comfortable, clean and modern. Very friendly staff.
Family
10/10
Exceptional
23 Jun 2026
Christina
Super close to the airport and places to eat. The staff were very friendly.
Friends_and_family Family
10/10
Exceptional
16 Jun 2026
Lara
Good hotel, next to airport
Family
8/10
Excellent
02 Jun 2026
Christine
Very helpful staff, parking onsite available and large rooms for a bigger party.
Friends
10/10
Exceptional
29 May 2026
Christopher
Great value and very spacious duplex room only problem pool was not open and hotels .com should make that more clear when booking
Friends_and_family Family
10/10
Exceptional
15 May 2026
Andrew
Lovely bedroom, as others have said there is a microwave but no crockery or cutlery,
Nice breakfast available at 12 euros each
Couldn’t see the rooftop pool as it’s not open till mid June
A walk to the metro station ( underground) and very cheap to use
Partner
10/10
Exceptional
14 May 2026
Sonia
Nice and clean. Great communication at reception. Very spacious
Family_with_children
10/10
Exceptional
25 Apr 2026
Frank
El personal de recepción excelente atención, gracias por todo.
10/10
Exceptional
14 Apr 2026
Rodrigo
La ubicación no es la mejor si eres turista, pero los cuartos estan muy espaciosos y todo es nuevo. En todo el viaje fue el lugar mas comodo donde nos quedamos.
Friends_and_family Family
10/10
Exceptional
11 Mar 2026
barry
Excellent stay fantastic room staff friendly helpful and courteous- breakfast was excellent and great value - would happily stay there again highly recommended
10/10
Exceptional
14 Jan 2026
Hicham
Nice Hotel we spent only one night but it was really good.
I will recommend it to my family and friends.
Leisure Family_with_children
10/10
Exceptional
06 Dec 2025
Rolando
Excellent
10/10
Exceptional
13 Nov 2025
Jenner
Front desk staff were very friendly and helpful. They held our luggage until we could check in. The duplex room was spacious, very clean, and comfortable. Hotel was conveniently in walking distance of multiple restaurants. Good breakfast and coffee options.
Leisure Family
8/10
Excellent
08 Nov 2025
Zhandra
All good
10/10
Exceptional
29 Oct 2025
Michael
Tidy, clean, spacious room for a family. Stress free. Less than 10 min walk to Metro and 20 minutes to city centre. Little to see in the area, but plenty of, shops, cafes and restaurants for what ever needed.

10/10
Exceptional
23 Sep 2025
Kimberley

Very good

Great room for the price. Nicer than expected actually. Easy taxi ride to airport early in morning.
Friends_and_family Family
6/10
Pleasant
21 Jul 2025
ALEXEI
Positif: friendly staff.
Negatif: breakfast choices are limited and of average quality, area around the hitel is dirty, the hotel needs renovation.
Leisure Family
10/10
Exceptional
13 Jul 2025
Luong
Staffs were very helpful and friendly. Location is not that far from the center. The price is great!.
10/10
Exceptional
13 Jul 2025
Luong
Staffs were very helpful. The price is great and not far from the center. Definitely we will stay here again on next time visiting Madrid.
10/10
Exceptional
14 Jun 2025
Andres
The hotel is well located, walkable distance to Metro. There are restaurants of all budgets around, mini-market, etc. Staff was courteous, at all levels, Room was comfortable, beds, bathroom, fridge. Great Madrid stay.
Leisure Family
10/10
Exceptional
04 Apr 2025
Maria
Room was very nice and clean, location is good, close to stores, just be prepared for a steep walk. Came in with family, will stay here again.
Friends_and_family Family
10/10
Exceptional
20 Mar 2025
Agne
Friendly multilingual staff were prompt at check in. Gave options and arranged transportation we needed to catch an early flight.
not much to see around the hotel, however easy access to public transport.
Leisure Family_with_children
10/10
Exceptional
19 Mar 2025
Cristian
Train station near
Leisure Family
10/10
Exceptional
24 Feb 2025
Deborah
If you have a group of friends or family and are looking for a great place to stay while you're in Madrid this is the perfect place to stay. There is a microwave, dishes available for your use. I highly recommend staying here it's perfect.
Leisure Family
8/10
Excellent
10 Feb 2025
Rafael
I didn’t like the shower do not have lock door is open all the time
Friends
8/10
Excellent
04 Feb 2025
Luz
good staff
Leisure Friends
10/10
Exceptional
11 Jan 2025
Joseph
Great stay!
Leisure
10/10
Exceptional
01 Jan 2025
Andres
The staff was very friendly and accommodating
Leisure Family
6/10
Pleasant
29 Dec 2024
Leonardo
great price, great location two blocks from train station.
Leisure Family
8/10
Excellent
26 Dec 2024
William
Buena ubicación, personal amable pero los muebles que están en las habitaciones hacen demasiado ruido
Leisure Family
10/10
Exceptional
18 Dec 2024
Jhovanny
Great service
Leisure Family
10/10
Exceptional
17 Nov 2024
Maria Teresa Dela
Pedro and other staff are very helpful with our travel needs like transportation, suggested great restaurants and other concerns. Highly recommended for your future travel plans.
Leisure Family
10/10
Exceptional
29 Oct 2024
Orla Claire
The hotel was minutes from the metro. The reception and serving staff were very helpful and the place was spotless. Highly recommend!
Leisure Friends
6/10
Pleasant
17 Oct 2024
Amber

Close to airport if that’s what you need

It was only 17 minutes from the airport but no amenities were included. A cup of coffee in the room cost you 1.50 euros. Everywhere else I stayed coffee was included.
Friends_and_family Family
10/10
Exceptional
15 Oct 2024
Inga
This hotel was just what we needed for our recent stay in Madrid.
Leisure Partner
10/10
Exceptional
16 Aug 2024
Aicha
Nice service and good area plus it’s quiet .
Leisure Family_with_children
8/10
Excellent
16 Aug 2024
Dennis
Great customer service
Leisure Family
10/10
Exceptional
07 Aug 2024
Sascha
Convenient location
Clean
Spacious romm
Leisure Family_with_children
8/10
Excellent
27 Jul 2024
Sarah
Loved the loft for our family of 5. Staff was nice and friendly. Wished only the kitchen table had more stools.
Leisure Family_with_children
8/10
Excellent
25 Jul 2024
Verified traveler

Different beds.

The reservation showed 4 individual beds but the hotel gave us a double beef and a pull out couch.
Friends_and_family Family
10/10
Exceptional
18 Jul 2024
Karen
Excellente Staff!
Leisure Family
8/10
Excellent
11 Jul 2024
Aicha
Quite and nice area, nice service .
Leisure Family_with_children
10/10
Exceptional
26 Jun 2024
Tom
The staff were so helpful. There was some renovation going on but no noise, just a little messy in the common areas.
Business_and_leisure Partner
10/10
Exceptional
17 Jun 2024
Mauricio
Clean and spacious!
8/10
Excellent
02 Jun 2024
Marlee
The tall ceiling and very clean. But the broken certain & the broken light needs to be fixed. The shower's water was running to the bathroom floor & the living room when you take the shower.
Leisure Family
10/10
Exceptional
30 May 2024
FIRAS
Wonderful hotel
Partner
10/10
Exceptional
12 May 2024
Israel
Servicio excelente y area muy limpia
8/10
Excellent
19 Apr 2024
Monica
The hotel needs update
Leisure Family
10/10
Exceptional
31 Mar 2024
Mayda
Muy limpio, muy buena atención siempre dispuestos a ayudarte, las habitaciones muy amplias. Aunque no está en el centro de Madrid el acceso a cualquier lugar es muy fácil en el metro.
8/10
Excellent
16 Feb 2024
Sinead
Definately a high good (between good and excellent). Metro near. Get metro to airport as a taxt cost us €33
Leisure Family
8/10
Excellent
15 Jan 2024
MAQSOOD
Good spacious apartment, close to the underground/ Metro.Limited dining around but cafe's are around. Lidl is nearby 10 min. walk.
Leisure Family
10/10
Exceptional
07 Jan 2024
ROBERTO
Perfect For groups
8/10
Excellent
28 Dec 2023
Luis
Good and friendly service
Leisure Family
6/10
Pleasant
29 Oct 2023
Videlyn
The property is older but bigger space and clean
Leisure Partner
10/10
Exceptional
24 Sep 2023
Youssef
Environment
6/10
Pleasant
21 Jul 2023
Neeraj
Bathrooms were very small and messy to use.
Leisure Family
8/10
Excellent
05 Jul 2023
Carol
Property is average and easy access to Metro. Appreciate the change of towels and cleaning though broken shower head holder. Friendly staff too

Overall , we are happy .
Leisure Family
10/10
Exceptional
23 Jun 2023
Miloud
Safe and quiet
Leisure Family
8/10
Excellent
12 Jun 2023
Anthony
Good value
Leisure Family
10/10
Exceptional
06 Jun 2023
Kevin

Great one night

We had a short stop. The walls are paper thin, but our kids really enjoyed the lofted rooms. It was a quick trip to the airport. Great place to kill a night before heading out in an early flight out of MAD
Friends_and_family Family
10/10
Exceptional
31 May 2023
Verified traveler
Thanks good service and clean
6/10
Pleasant
27 May 2023
Najia
Bed and mattress in good condition we had a good night sleep in this hotel cleaning service was good staff was helpful but beside bed furniture was very old and not in good condition there was no shampoo in the washroom and body wash was cheaper quality after using that we got very dryness on the skin
Leisure Family
10/10
Exceptional
25 May 2023
MARIO
Nice walkable area
Leisure Family
6/10
Pleasant
28 Apr 2023
Christina

Cleanliness needs improvement

The hotel lobby is very nice, but sadly not representative of what the rooms are like. The walls are very dirty. Construction outside the window started at 8:30am. The door outside our room would slam every time someone passed through the hallway all thoughout the night. There was also blond hair in our bedsheets, and we both have dark hair. Checkin was nice, and the location is central.
Partner
10/10
Exceptional
20 Apr 2023
jamie
We like the authentic Madrid neighborhood. The hotel was nice, staff were nice. We found a favorite spot to eat nearby and went there twice, wry nice people!
Leisure Partner
10/10
Exceptional
18 Apr 2023
Jason

Quick family stopover

Very helpful checkin late at night; room was comfortable and breakfast, though an extra cost, was totally worth it--great selections and coffee made to order.
Friends_and_family Family
8/10
Excellent
30 Mar 2023
Rosa
Son muy amables y lo q no me gusto es las habitaciones necesitan remodelación
Leisure Family
10/10
Exceptional
27 Mar 2023
Leismy
Very easy to get to multiple places. Nice and clean property. Friendly staff
Leisure Family
10/10
Exceptional
25 Mar 2023
Oscar
Very good hotel
Leisure Family
8/10
Excellent
24 Mar 2023
Luis M.
Good
Leisure Family_with_children
4/10
Poor
13 Mar 2023
Vanessa
Property looked very rundown.
Leisure Partner
10/10
Exceptional
13 Feb 2023
EMILIO
Its a good hotel at 25 minutes in metro of the center of Madrid, staff was very helpful
8/10
Excellent
28 Dec 2022
Omri
Great service and very accommodating room. Beds weren’t the most comfortable but everything else including location and price were fantastic
Leisure Family_with_children
2/10
Poor
04 Nov 2022
Emily
One large room with terrible lighting. Charge you everything, including water and coffee in the room. The staff always tells you that they can not help you. Over priced. Avoid this one.
Leisure Self
10/10
Exceptional
28 Oct 2022
paola
Our room was great, staff was super friendly and willing to help!
Leisure Family_with_children
10/10
Exceptional
24 Oct 2022
johnathan
The suite was pretty clean and the receptionist, Pedro, was extremely friendly
Leisure Family
8/10
Excellent
07 Sep 2022
Hugo
The staff was great, check in and out was smooth, the hotel is very well located, near the airport which worked out perfect for us.
Business_and_leisure Family_with_children
6/10
Pleasant
06 Sep 2022
Robert
Ok...staff was helpful and professional at all times. However, the grounds are in need of updates and better maintenance. The bathroom sink functioned but the faucet was broken
Leisure Family
10/10
Exceptional
05 Sep 2022
Josefina
We have an awesome stay at this place. Overall meets our expectations and meets our family needs. Friendly staff, very accomplished, spacious space and clean. A little far from city center but there’s lots of restaurants and commercial stores outside the hotel. Quite neighborhood and safe. Thanks.
Leisure Family_with_children
8/10
Excellent
22 Aug 2022
Gary

Good
Leisure Family
10/10
Exceptional
19 Aug 2022
valerian
very think is ok mi children's Lovet
Leisure Family_with_children
10/10
Exceptional
17 Aug 2022
Carolyn

Great value

Great value, staff were friendly and near to the airport
Friends_and_family Family
10/10
Exceptional
02 Aug 2022
Cynthia
Spacious and clean hotel in Madrid that we used for our last night in Spain to be able to get to airport for an early flight. We loved the clean sheets, the water pressure in the shower and the ease of parking (free on the street and easy to find or €15 in hotel’s garage). We’d def stay there again.
Leisure Family_with_children
6/10
Pleasant
15 Jul 2022
Philippe
Eco Alcalá is halfway apartment and hotel. Reception, dining room and a very small swimming pool with large rooms where our family of 5 could stay comfortably. Rooms have microwave, fridge and some plates but no cutlery? No washing machines either.

We gladly only stayed there one night on our way to the airport. The place isn’t particularly well maintained nor crispy clean. Street is a bit noisy and our window wasn’t sound proof. AC worked well though and inside parking is convenient !
Leisure Family
10/10
Exceptional
09 Jul 2022
Ian
Amazing guy at the front desk!
Leisure Self
10/10
Exceptional
20 Jun 2022
Carmen
It was a great location. The staff was wonderful.
Leisure Family
10/10
Exceptional
22 Mar 2022
Eniko
Great staff, clean, big suite for a family of 5.
Leisure Family_with_children
6/10
Pleasant
11 Jan 2022
Maria
Everything in the bathroom was loose and it wasn’t very clean.
Leisure Family_with_children
8/10
Excellent
29 Nov 2021
Danitza
Great for the location and price.
Friends_and_family Family
10/10
Exceptional
28 Nov 2021
Michael

Short stay

We only stay for one night but we will definitely stay there again.
Business
8/10
Excellent
23 Sep 2021
chi wai

Madrid overnight stop

We stayed here on our way to Santander. The premises are off the main road so was quiet. We booked a room with 1 double bed, 1 double sofa bed and 2 single beds on the mezzanine floor so plenty of space for 3 adults and 2 toddlers. We explored the centre of Madrid which was about 20 mins by car. Overall we enjoyed a brief stay here.
Friends_and_family Family
4/10
Poor
04 Aug 2021
Verified traveler
Big and nice room but with constant smoke smell and lots of noise during the night coming from the neighbors. There where more people staying in that room than permitted.
Daily Concierge was not friendly at all.
Leisure Family
10/10
Exceptional
24 Jun 2021
Verified traveler
The rooms were very clean and spacious. That’s were very comfortable and linen and was very clean and fresh. Breakfast was very good for the price and the Lady was very helpful and there for you and welcomed us with her big smile! Susana Pinto in the check-in was fantastic. She made us feel like home and gave us a warm welcome to me and my family. We would love to visit you again soon thank you for your hard work and dedication.
Leisure Family_with_children
10/10
Exceptional
02 Jan 2020
Mack
It was very good deal price vs quality, I recommend this hotel, it was relatevely near Madrid downtown and close to the airport
Leisure Family
2/10
Poor
25 Nov 2019
Kdsti

Stay away from this hotel

Filthy bathroom with mold on the walls, dirty floors and very rude front desk.
Partner
10/10
Exceptional
18 Nov 2019
Verified traveler
Great room and huge suite. Very unique and updated loft style room.
Leisure Friends
10/10
Exceptional
23 Oct 2019
Verified traveler
Great location and a very clean property. The bed was comfortable.
Business_and_leisure Family
4/10
Poor
12 Oct 2019
Recentcustomer
This property should be rated at 1 or 2 star maximum.

We had a few issues with it, the crib requested was missing the bottom cushion / proper mattress. The expectation that the baby needs to sleep on metal bars covered with blanket was shocking. We ended up keeping the baby in the bed with us instead.

Airconditioning was poor, it was either freezing or too hot. The AC would blow directly on your face in the bed, even with the setting change to low

The lights in the room are not adequate

The shower was poor, the shower head very low quality which did not function well.
Leisure Family_with_children
2/10
Poor
30 Sep 2019
MCass
The front desk person got us in late and was pleasant. He even got us a cab in the morning. The room was grimy. The decorative pillows were grease-stained. Our room door would not lock. The faucets in the bathroom and mini kitchen were wobbly. The lobby had couches that were disgustingly dirty. It was an overall disappointing experience.
Leisure Family
10/10
Exceptional
13 Sep 2019
Verified traveler
Very spacious, spotlessly clean, quiet, and friendly. A microwave, fridge and coffee pod machine are in the small kitchen area.
Business Partner

Location & surroundings

Eco Alcala Suites
Calle Santa Leonor, 24, Madrid, Spain

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Eco Alcala Suites

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