Name: Porcel Torre Garden
Address: Calle de los Hermanos Garcia Noblejas, 190 BIS, Madrid, 28037, ES

10/10

Exceptional

08 Jul 2026

Nidia

Todo fue excelente, el personal muy amable, solo mejorar la limpieza

Family

8/10

Excellent

29 Jun 2026

Macarena

The location is great. Walking distance to the subway. Line 2 takes you directly to Sol, Retiro, Goya

Family

10/10

Exceptional

07 Jun 2026

Derek

was centered to everything, restaurant in hotel and in the back of hotel were great, also a 5 min walk to train station and a mall. definitely a great place to stay

10/10

Exceptional

06 Jun 2026

Zulinet

The hotel and staff were amazing. Great spacious and cleaned rooms.

Self

10/10

Exceptional

28 May 2026

Zulinet

Stayed for a few days. Loved the hotel, the staff and convenience.

Self

10/10

Exceptional

16 May 2026

Salomon

The hotel is 20 minutes away from the airport by Uber. It is located in a residential area (mostly apartment buildings) but it was very safe and quiet.

The hotel is only a 5 or 6 minute walk (600 mts.) to a train Station. Once on the metro, the city centre is just a 10 minute metro ride. There is a large grocery store (Carrefour) next to the metro station and there was a food court with some eating options. There are also 2 local restaurants just a couple of blocks away.

The staff at reception was always very accomodating and willing to help (E.g. heating up our leftovers, providing ice, etc.)

The room was particularly big, with a large closet and bathroom (bath tub). Everything was clean. Mini fridge, coffee and tea in the room included.

The windows have exterior shutter blinds that you can bring down to block the light at night.

Great place to stay.

Partner

8/10

Excellent

16 May 2026

SILENA Y M

The staff allowed us to check-in earlier around 11:00 am as the room was ready.
Very space at the bed and sitting area, but the washroom was very tiny . In addition, There weren't exhaust fan in the bathroom .

Friends_and_family Family

8/10

Excellent

08 May 2026

donald

Quiet comfortable and spacious room. Air conditioner was a little spotty. Helpful staff. Recommend.

Partner

6/10

Pleasant

22 Apr 2026

Madalina

Good location, but the room looked dated, the windows were old and didn’t close properly, and the room could have done with much more cleaning.

Family_with_children

2/10

Poor

14 Apr 2026

Melisa

El hotel dice que tiene aire acondicionado pero no funciona, la primera vez que me quede lo entendí porque el clima estaba frio pero la segunda vez era muy incomodo porque habia que abrir la ventana para que se refrescara la habitación, pero el ruido de la calle y la claridad del amanecer no te permitian descansar. Cuando pedí cambio, no me aseguraban que el aire acondicionado funcionara y las otras personas que me acompañaban tampoco les funcionó en otras habitaciones porque lo que definitivamente es un problema general que no pretenden resolver. Definitivamente no lo recomiendo si ese detalle es importante para ti.

Friends

6/10

Pleasant

06 Apr 2026

Eva

I don’t have breakfast, Wi-Fi is good . The staff refuse to speak English; they claim that since you are in their country, you should speak Spanish—and that they will speak English only when they are in yours. This is something I heard personally from the lobby staff. Such an attitude is unprofessional and completely unacceptable.

Self

10/10

Exceptional

22 Dec 2025

Sofia

Great place to stay. The room was clean, the staff was nice. Close to the metro. Definately recommend .

Leisure Partner

10/10

Exceptional

16 Nov 2025

Shekinah

Greeted by a beautiful sunset when I arrived at the room ❤️

Business_and_leisure Friends

2/10

Poor

05 Nov 2025

Joe

Horrible

8/10

Excellent

26 Oct 2025

Adolfo

Pleasant staff, friendly, courteous.

Leisure Partner

8/10

Excellent

16 Oct 2025

Salim

Everything was good

Leisure Family

10/10

Exceptional

14 Oct 2025

Zenaida

Room was cleaned everyday. Breakfast had a lot of choices. Loved the there were stores & a mall nearby.

Leisure Friends

8/10

Excellent

13 Oct 2025

Calista

A nice stay. Good value and in a great location near the metro and a local shopping center.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Ruth

Staff were friendly. The hotel was small but properly maintained and cleaned. Easy access to everything.

8/10

Excellent

08 Oct 2025

Durdu

It was fine
Not exselent. Bad Wi-Fi

Business_and_leisure Friends

10/10

Exceptional

28 Sep 2025

Jose Hector

The gym needs more weights. The breakfast was good

Friends_and_family Family

10/10

Exceptional

20 Sep 2025

Ahmed

Very good

6/10

Pleasant

10 Aug 2025

waleed

The hotel was good, basic but convenient. The room was spacious and bigger than average, but the beds are not comfy. 2-3 min walk to a metro station and a commercial center

Leisure Family

10/10

Exceptional

22 Jul 2025

Valerie

Great place to stay!

8/10

Excellent

10 Jul 2025

Philip

Nice hotel with modern facilities in the room. The staff at reception speak good English so check-in was quite straightforward and they were able to book me a taxi to the airport. Unfortunately I was unwell during my stay so didn't get to make the most of my visit.

Self

8/10

Excellent

09 Jul 2025

Georgia

Todo bien

10/10

Exceptional

24 Jun 2025

Mohammed

Excellent stay in a great part of town

Business

10/10

Exceptional

02 May 2025

Janine

Great hotel for families. Large rooms, great breakfast, convenient location with restaurants directly behind, park across the street, and metro station diagonal from hotel.

Leisure Family

10/10

Exceptional

02 May 2025

Deepak

Enjoyed our stay! Very clean!

Leisure Family

8/10

Excellent

08 Apr 2025

Andriy

Good

10/10

Exceptional

31 Jan 2025

Collin

The hotel was kept very clean and staff was helpful and friendly.

10/10

Exceptional

19 Jan 2025

Leonor

All everthing we liked. Thank so much! I love

Leisure Family

8/10

Excellent

11 Jan 2025

Ann

A good two nights stay. Exiting the car park was horrendous, we followed sign to salida but gate wasn’t in use. Had to reverse back down a winding ramp. Very difficult and tricky, lumps missing from walls where cars didn’t manage to manoeuvre, spoilt our experience, very stressful as not much room . Staff were lovely

Leisure Partner

10/10

Exceptional

05 Dec 2024

Walter Mencio

safe, quiet, close to chopping center, close to metro station.

Leisure Family

10/10

Exceptional

27 Nov 2024

Caroline

Staff were amazing and went above and beyond to help us, particularly the lady on reception. She was patient, polite and very personable. Breakfast was tasty with decent coffee. Room was massive! Bed comfy and nice touch to have a kettle and biscuits in the room. Cannot wait to return.

Leisure Partner

6/10

Pleasant

30 Oct 2024

rene

The property is getting old Some up dating should be done
The room was noisy We stayed for three days and the temp was about 10 degrees out side and ten degrees inside It was like sleeping outside They never did get the heat up and running We were cold for three days This was not acceptable

Leisure Partner

8/10

Excellent

26 Oct 2024

Jose

Place was great overall but they told us the air conditioner was damaged and there was nothing they could do, so we have to keep the windows open in the room.

Leisure Family

2/10

Poor

13 Oct 2024

John

An apartment building turned into a hotel. Poor lighting inside the room, there is no shower door only a half glass petition to prevent shower water spilling. There are no toiletries only with a bottle of gel soap in the shower. Just a cheap managed hotel surrounded by apartments buildings with same structures, Motel 6 in the US has better amenities.

6/10

Pleasant

09 Oct 2024

Brenda

Location was not that great.

8/10

Excellent

06 Oct 2024

Nasib

Close to shopping and transportation

6/10

Pleasant

04 Oct 2024

ramin

If you like to use metro property is near metro. And easy to use

Leisure Friends

10/10

Exceptional

06 Aug 2024

COLBY D.

Location was close to airport and close to metro and bus stops.

Leisure Self

10/10

Exceptional

05 Aug 2024

Beth

Great hotel

We had a great 1 night stay at the hotel.
It was really clean and the family room had good space for our family of two adults and two children.
All staff were so friendly and the location was great for metro and food shops.
Would definitely recommend

Friends_and_family Family

8/10

Excellent

26 Jul 2024

Africa

A little outdated but does the job

Leisure Family_with_children

10/10

Exceptional

23 Jul 2024

Daily

Nice hotel, buena eleccion

Hotel muy comodo en las afueras del centro de Madrid. A una cuadra de distancia del metro y a pocos minutos del aereopuerto. Muy tranquilo y comodo.
Very comfortable hotel on the outskirts of the center of Madrid. One block away from the subway and a few minutes from the airport. Very quiet and comfortable.

Friends_and_family Family

6/10

Pleasant

12 Jul 2024

F W P

Air conditioning is poor

Partner

4/10

Poor

11 Jul 2024

Jason

AC was not working. Very difficult to sleep. Asked for fan but didnt have any. Wasnt offered a discount because of inconvenient.

Leisure Self

10/10

Exceptional

22 Jun 2024

Georgia

Muy buena experiencia

Leisure Family_with_children

6/10

Pleasant

20 Jun 2024

Cristina

Pagamos con desayuno incluido y ya cuando estábamos en el hotel nos dijeron que no incluía pese a estar en la reserva online. Y nos quedamos sin desayuno.

Leisure Family

4/10

Poor

13 Jun 2024

Henna

The facilities list online says there is laundry but there is none. It was cold as window wouldn’t close. Shower had no door and water would leak out onto bathroom floor. Breakfast wasn’t the greatest as the milk in the coffee were in clumps. On a positive note, room was clean and spacious

Leisure Family

10/10

Exceptional

08 Jun 2024

marco

Excelente!!!!

Todo muy bien. Excelente servicio en el frontdesk.

Friends_and_family Family

10/10

Exceptional

06 Jun 2024

Daniel

Staff were friendly, hotel room was clean and wifi was good

Business Self

10/10

Exceptional

28 May 2024

Jenny

We had a wonderful time, the staff was super nice and very helpful with everything we needed.
From the front desk,the buffet, the bar and the housekeeper, everything was perfect.
The location is perfect, you have the subway station just in the corner, a Mall, a bus stop, some restaurants, a laundry, a farmacy, a bakery and 2 stores where you can find some goods souvenirs.
We will come back.

10/10

Exceptional

20 May 2024

Alejandro

Nice place on an area close to shopping center.

Leisure Partner

8/10

Excellent

15 May 2024

Betty

Great location, easy access to metro. Clean and friendly staff.

Leisure Family

10/10

Exceptional

14 May 2024

Mercedes

Really enjoyed this hotel. Was a great location, close to the metro and very quite. Room was clean and staff was accommodating. Would stay here again and recommend to friends. Thanks

Leisure Self

8/10

Excellent

12 May 2024

Juan Carlos

Would not mind coming back again. Nice experience

Leisure Family

10/10

Exceptional

10 May 2024

Bryan

Very cozy and close to train station

8/10

Excellent

23 Apr 2024

Dianna

Clean and simple.

The hotel was located in a residential area with easy access to the city center by metro There is a supermarket, a mall and laundromat near by and a few other shops to assist with basic needs. The staff was helpful and friendly. The hotel room was comfortable and clean. The air conditioning was not turned on so the room got warm but we were able to open windows. I would stay again in this hotel. It’s simple and affordable however be prepared that it is not the city center so things around the hotel close early.

Friends_and_family Family

10/10

Exceptional

20 Apr 2024

Vivien

I have stayed in this hotel several times over a long period. It is a simple hotel with no frills but perfect for a simple visit.

Leisure Self

8/10

Excellent

28 Mar 2024

Ching

Staff were so nice that allowed us early check in, what a surprise
N it's located just opp to the metro station, convenient tho no restaurant nearby
Thx

Leisure Friends

8/10

Excellent

16 Mar 2024

James

Clean, safe and comfortable. Only issue is that it’s in the suburbs and not within walking distance of downtown. However, it’s within walking distance of the metro station so it’s not so bad

Leisure Self

10/10

Exceptional

06 Mar 2024

MARLON

The staff are excellent. Pilar is very helpful and sweet. Alberto is very accommodating and respectful. They both arranged our taxis and breakfast needs. We will definitely one back. Metro is very close by.

Leisure Family

10/10

Exceptional

22 Feb 2024

anthony

Very good hotel convenient for its location and price

Business_and_leisure Self

10/10

Exceptional

05 Dec 2023

Jazmin

I went for a family trip with family and it was a good distance from the metro and bus station. The staff was friendly and helpful. Plus they clean the room very well.

Leisure Family

8/10

Excellent

04 Dec 2023

Juan

I had a good stay

Leisure Self

10/10

Exceptional

27 Nov 2023

Irina

I really enjoyed my stay...quiet and very nice people. Outstanding services:)

8/10

Excellent

26 Nov 2023

Yamilka

Its good, near the train station, the mall, only 30 mins on metro away from the center. I wish the beds weren't as firm they were. Other than that I enjoyed my stayed.

Leisure Partner

10/10

Exceptional

10 Nov 2023

Miguel

Great service.

Leisure Self

10/10

Exceptional

26 Oct 2023

David

Madrid stay

Amazing experience. Fantastic staff. Allowed us to check in hours early. Huge room and very comfortable. 4 minutes from Alicias subway station on Metro #2 line. Excellent buffet breakfast. Sufficient dining options. Recommend Casa Arturo about 10 min walk. Outside appearance not indicative of the tasty food and great service. Large mall with a Carrefors across street from metro station.

Partner

10/10

Exceptional

12 Sep 2023

Louise

Gem of a hotel in quiet Madrid neighborhood

I attended a conference at nearby URJC campus, and the university was within walkable distance of this hotel. The metro stop Alsacia was a short walk to the hotel and the lit sign helped us find the hotel right away when we didn't have our bearings yet. The Alsacia metro trip to the Centro took only 30 minutes to Opera, for example, and trains came reliably every 4-5 minutes - never a wait. The staff was extremely helpful and friendly, most had good English language skills to help us. The cafe inside the restaurant had friendly staff too, and good, tasty, and reasonably priced food. The rooms were spacious with a good sized desk and mini-fridge, big closets, a room safe, a big and well-appointed bathroom with excellent plumbing, lots of lights, and we had a wonderful city view. I would stay at this hotel again! We liked staying in a Madrid neighborhood, with good services (friendly groceries) and a mall nearby. The hotel is a quick taxi ride to the Madrid airport, which we took on an early Sunday morning on our return, but we also reached the hotel by Metro with our 7 day metro card from the airport at arrival and it was easy. The neighborhood is great and is a friendly and cost effective place for families to stay as well as for business travel.

Business

10/10

Exceptional

13 Aug 2023

Ignacio

Perfect

Leisure Family

6/10

Pleasant

28 Jul 2023

Nelson

Hi, this place is certainly a 3 star hotel.

The beds were ok, the AC was not good at all. Staff was semi-friendly.

We just went for one night, we didn't need more.

Leisure Family_with_children

10/10

Exceptional

17 Jul 2023

José Luis

Kind people and Amazing breakfast. Walking distance to line 2 Subway which is so convenient to visit downtown

Leisure Family

8/10

Excellent

08 Jul 2023

HONG

Hotel was clean and close to the subway station. But there were not many choices for breakfast, and there was no hot water for shower after 10 pm.

Family

10/10

Exceptional

06 Jul 2023

Rachid

Great stay for unbeatable price

Leisure

8/10

Excellent

18 Jun 2023

Arturo

I did not like that because apparently there was workshops or meeting works bunch of people were standing up at the front door (chatting - smoking) making very difficulty to enter or exit to the building (mostly for checking in or out times) (something that the manager staff just consider to be changed)

Leisure Partner

8/10

Excellent

03 Jun 2023

Shi

Spacious room. A short walk to metro.

Leisure Partner

10/10

Exceptional

26 May 2023

XIU ZHEN

Nice affordable hotel, excellent staff and easy access to the metro.

Leisure Family

8/10

Excellent

24 May 2023

Darek

Room was dated
Had a fridge but no kettle or way to make coffee or tea but could get hot water from the hotel restaurant

Leisure Partner

8/10

Excellent

24 May 2023

Rafael

Very convenient location, close to a shopping center and the Alsacia metro station.

Leisure Family

10/10

Exceptional

13 May 2023

Wiktoria

The hotel has great sized rooms and is located right by the metro. Enjoyed our stay

Leisure Friends

8/10

Excellent

08 May 2023

Yovanka

Staff is great, breakfast is poor, are us unsafe

10/10

Exceptional

11 Apr 2023

Adrian

Staff were excelent, very kind, friendly and always in good moods!

Leisure Family

10/10

Exceptional

05 Apr 2023

Lucrecia

the room had a lot of space, they have a very good service, it is a quiet area, near the metro station and near a mall

Leisure Friends

8/10

Excellent

22 Feb 2023

King

The hotel is located a bit far from major attractions, but it is very close to the Alsacia Metro station (25 mins ride to the Royal Palace). The very modern Centro Comercial Las Rosas Mall is right next to the Metro station. The hotel building is very new, and everything works well. Rooms are good sized and the bed is comfortable. The included breakfast is quite okay with adequate choice. Staff are generally friendly and helpful.

Leisure Partner

10/10

Exceptional

08 Feb 2023

Verified traveler

Very good hotel

We've stayed at this hotel twice now and the experience has been consistently very good. The reception staff is helpful, the room is clean and equipped with everything we needed for our stay in Madrid. The hotel is also in a good location; close to a shopping centre and a metro station.

Partner

10/10

Exceptional

16 Nov 2022

ROY

Nice Hotel Between Airport & City Center

I had a very nice 4-night stay. The hotel is situated close to a Metro station, making transportation to central Madrid or the airport fairly easily and quickly. Pilar at the reception desk was particularly pleasant and helpful. The room and bathroom was very spacious and clean. A few restaurants nearby and self-help laundromat nearby. A quiet neighborhood.

Self

10/10

Exceptional

03 Jul 2022

Verified traveler

Needing a place to stay one night and found this hotel the perfect fit. The staff was so helpful with directions and advise for the area. When they found out we were leaving before the included breakfast was served they immediately arranged to have three meals ready when we left at 5:30 am. Amazing service.

Leisure Family

4/10

Poor

26 Jun 2022

Javier

Not very good.

Not very clean.

Partner

10/10

Exceptional

20 Jun 2022

Kathleen

Large, clean room. Friendly and hepful staff

Leisure Partner

2/10

Poor

09 May 2022

Julian

We stayed only one night. We decided to have the buffet breakfast at the bar/lounge of the hotel. We chose a table and my wife left her purse on the seat while we went to serve ourselves some food. The purse was stolen. It occurred in a matter of seconds in a very small room with very few people.
As soon as we noticed the missing purse we informed about it in the reception desk. They offered us to show the recorded videos on the security camera system which in the end was completely useless because there is no camera in the lounge! There are no cameras in the exit doors either! So the burglar was able to go out of the hotel without being recorded at all and we strongly believe s/he knows that fact very well.

Leisure Family

10/10

Exceptional

14 Mar 2022

Verified traveler

Asked them to look at something and no one came.

Friends_and_family Family

10/10

Exceptional

11 Jan 2022

Carlos

Staff was super friendly and helpful.

Leisure Family

10/10

Exceptional

20 Nov 2021

LUIS

Nice hotel

Leisure Family

10/10

Exceptional

30 Jul 2021

ishu

Great hotel in a quiet neighborhood

Its a nice hotel located in a quiet neighborhood. The room was not large but it has nice windows that don't make you feel cramped.
Very conveniently located to Metro and has free street parking.

Friends_and_family Family

8/10

Excellent

09 Jul 2021

Verified traveler

There is paid parking at this hotel. The staff are AMAZING and everyone I met during my 4 week stay spoke English. The only negative is that smoking is everywhere and some guests will smoke inside even though it is a non smoking hotel. You will smell the smoke when this happens.

Leisure Self

10/10

Exceptional

28 Nov 2020

MR F C

Good stay at Silken Torre Garden

All good, given the current Covid conditions, the Silken Torre Garden Hotel is a good choice and it's well prepared for this situation, clean and with plenty of hydro-gel spots.

Quiet, well located and very convenient.

Friends_and_family Family

10/10

Exceptional

29 Feb 2020

Ross

Excellent visit to Madrid.

We had an excellent stay. Reception staff were super friendly
and helpful and breakfast was very good. Great location for access by metro to the centre of Madrid.

Partner

8/10

Excellent

13 Feb 2020

Verified traveler

This hotel was outstanding. Very roomy, Big bathroom, cleanliness. The only problem I had was more channels could be offered on the TV but that's it. It's nothing huge but a couple more channels wouldn't hurt. I will definitely be staying at the hotel again next time I go.

Leisure Family