Claridge

Spain , Madrid
MADRID, Plaza Del Conde De Casal, 6
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100 reviews shown

10/10

Exceptional

13 Mar 2026

Shemar

The staff was really good

10/10

Exceptional

12 Mar 2026

Adrian

There

10/10

Exceptional

11 Mar 2026

Mary R

Ocean view was not visible, but the stay was quiet and peaceful. Would stay again and longer. The price was very affordable.

Self

10/10

Exceptional

11 Mar 2026

Natesha

everything was just perfect

10/10

Exceptional

10 Mar 2026

Brian

Great place to stay for the price

8/10

Excellent

09 Mar 2026

Francisco

Clean, comfortable and quiet . My wife and i had a very peaceful stay.

Partner

6/10

Pleasant

08 Mar 2026

John

Good view of ocean.

No hot water. Didn't bother to ask as I couldn't wait for fixing. An older hotel, but suitable for price.

Self

2/10

Poor

08 Mar 2026

Hannah

The front desk staff was rude. The advertisements did not mention that this place is connected to a dispensary and that the entire place would smell like weed the entire time. I did not realize it wouldn’t be a good place for families when I booked. The room was dirty, beds were uncomfortable, and the common areas were filthy. We went to the indoor pool and it was cloudy, had a blank ring of filth around it, and there were people there smoking weed. We had a four year old with us! We ended up not even staying the night. Four hours after checking in, we check out and left. Didn’t get any of our money back, obviously. But it was worth it to us to get out of there. NOT family friendly, NOT clean, and NOT worth it.

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

Todfeec

Nice view

4/10

Poor

06 Mar 2026

Markiya

I seen a Bug in my room! And definitely could’ve been cleaner.

Partner

6/10

Pleasant

05 Mar 2026

Conrad

I didn't have an ocean view

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

Charles

It’s an older hotel that’s no frills but is still very charming & nice.

Self

10/10

Exceptional

04 Mar 2026

Ciara

Yes

6/10

Pleasant

03 Mar 2026

Myriam

The view was terrible only could see construction. The only window was over the hot tub. Had climb in just to close to have privacy. The bathroom was way too small. You can open and close the shower while sitting on the toilet. Sink in the bedroom area was rusted. The parking was way too expensive. $25 per night!! Not upscale enough for that price. Best part was it quiet for the most part and clean.

Partner

8/10

Excellent

02 Mar 2026

Shanise

I had an amazing view of the Ocean and the boardwalk.. The room was clean. The staff was very helpful and friendly. The pool and pool area were nice and clean. We enjoyed ourselves so much we stayed an extra night😃 I would definitely book at

Partner

6/10

Pleasant

01 Mar 2026

Crystal

During check in my key didn't work 2 times i had to keep coming up and down and then the called engineer to check the door when he opened it someone was already in that room so now i had to go back down for the 3rd time to get a whole new room. They need to fo better witj check im

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Richard

Everything was spot on

Partner

10/10

Exceptional

28 Feb 2026

Scott

Convenient location, great views from room, big room, comfy bed.

Partner

10/10

Exceptional

26 Feb 2026

Marjorie

Great

4/10

Poor

24 Feb 2026

Raymond Lee

It's old, not vintage, just old.

10/10

Exceptional

24 Feb 2026

Jenelle

Room clean, staff very helpful. Our flight back to Floria was canceled due to the blizzard we had an easy check in and a wonderful stay. We will be back in the summer.

Family

10/10

Exceptional

24 Feb 2026

Victor

The rooms were clean and the staff was great.

2/10

Poor

23 Feb 2026

Donna

The heating system in the room was not properly working. Adult swim hours were not properly implemented. Kids were allowed to stay past 8pm without supervision.

Family

8/10

Excellent

22 Feb 2026

Christian

Good location 1 block from the boardwalk.

Friends

10/10

Exceptional

21 Feb 2026

Aisha

Customer service was amazing and my room was spotless

10/10

Exceptional

21 Feb 2026

Erika

The room was so clean and the staff help me so much in guidance and suggesting what’s available around the hotel area.

Friends_and_family Family

2/10

Poor

19 Feb 2026

Elizabeth

Rooms wasn't available at time of check in

10/10

Exceptional

18 Feb 2026

Janice

Room amenities

10/10

Exceptional

17 Feb 2026

Marcus

Good place

2/10

Poor

17 Feb 2026

Farah

Room was dirty. Elvator service was slow.
Staff was terrible the gentlemen that helped me at the reception he was ok his cell constantly did not make eye contact he was constantly texting will not answer any of my question. Rooms are outdated. We wont be staying here again.

Partner

10/10

Exceptional

17 Feb 2026

Ekaterina

My favorite part was the pool! The water was very warm and they had floaties for kids to use. Overall, the hotel was a bit outdated and the rooms a bit small, but the staff was friendly and helpful. I’d definitely stay there again. It’s great value for the price.

4/10

Poor

17 Feb 2026

Mercedes

My husband and I had a reservation on February 15th.. i requested an early check in i was told if the room was available we could check in. We arrived at 3 and we were told the room wasnt ready and to come back at 4pm. We went back at 4 and the room still wasnt ready. We waited 3 hours to check in. The associates had no customer service they were rude. The phone in the room didnt work either. We were very disappointed.

Partner

10/10

Exceptional

17 Feb 2026

Chaka

This hotel is one of my favorite when I visits
Atlantic city..
The rooms and hotel is very clean.
The staff is always friendly
The happy hours is what i like the most

Partner

6/10

Pleasant

16 Feb 2026

melissa

Staff could improve, they don’t really great you and he forgot to give me my id back if I didn’t ask for

10/10

Exceptional

16 Feb 2026

Jamal

Good staff

Leisure Partner

10/10

Exceptional

16 Feb 2026

Kim

Beautiful vintage hotel located at central Boardwalk. All weather connector to Bally’s Casino. Lovely entryway and gathering areas.
Indoor pool— that was nice and warm even for adults! And they have adult swim from 8 to 10 PM every night! You might have to call security to get the kids out, but it was very relaxing!
The elevators were slow, but the staff more than made up for it… Very friendly and easy to talk to!

Leisure Family

10/10

Exceptional

16 Feb 2026

Vernecile

I had a very nice stay will go back again the Vue and the Bistro had very good really enjoyed

Friends_and_family Family

4/10

Poor

16 Feb 2026

tyrone

Not enough towels and water was cold

Leisure Partner

10/10

Exceptional

16 Feb 2026

matthew

👍

6/10

Pleasant

16 Feb 2026

Brent

Safe didn’t work. Toilets require multiple flushes. Needs update. Cleanliness was average (dusty behind doors and corners). Beds were ok. Tv worked. Had hot water. Pool was nice and warm. Not sure all elevators worked, so at peak times (check in and check out) there were long waits. Location is nice. Was quiet up on the 15th floor despite being by elevator.

Leisure Family

2/10

Poor

16 Feb 2026

Margie

First i wastoldto come back at 2:30pm my room would be done,came back it wasnt ready. So i lrft came back at 5pm still my room not ready my room with ocean view. So was given another room went to the room ,the room was not ready bed sheets onthe floor on chairs the pillow on another chair bathroom disgusting Terrible service.

Leisure Partner

4/10

Poor

15 Feb 2026

Mark

One of the worst stays I had at a hotel the air-conditioning and heat did not work in my room moved me to another room, which the heating and air-conditioning did work, but only works when there’s movement in the room. You have to move around the room for it to work if there’s no movement, it automatically shuts off
The iron didn’t work they never replaced it. I requested extra tiles which I never received.

8/10

Excellent

15 Feb 2026

JEFFREY,JACQUELINE

It's okay. The hotel itself is beautiful, but the room we had we did not like. The view of the ocean was great, but the room itself was so empty. They need more furniture and pictures on the wall, there was an echo from how empty it was. The walls are also thin, so you can hear other people's tv's and people talking in the hallway and other rooms. The staff were very nice, it was very easy to get to Bally's and having the store right downstairs was convenient. It also didn't have that normal hotel musty smell, it was very clean. I enjoyed my stay overall.

Leisure Partner

6/10

Pleasant

15 Feb 2026

Aliyah

The elevator wait time is way too long. I was waiting for the elevator for literally 10 minutes more than once.

8/10

Excellent

15 Feb 2026

Jennifer

Room was nice, beds soft. Sometimes a long wait for elevator. Nice that it is connected to Ballys so you do not need to go in cold to get to casino. Will pick this hotel again next time we come back.

Leisure Partner

10/10

Exceptional

15 Feb 2026

COLETTE

My stay at the Claridge Hotel was very pleasant.The staff and Housekeepers was very Professional and Courteous. My room and the Hotel was very Clean.

4/10

Poor

15 Feb 2026

Robert

No hot water in the morning, Room 1234

Leisure Partner

8/10

Excellent

15 Feb 2026

Anthony

Overall great experience pool is the best

Partner

2/10

Poor

15 Feb 2026

Charlene

Awlful

I can’t believe how outdated this hotel is . The rugs are gross! Still a phone in bathroom no hot water . Awful will never go back.

4/10

Poor

14 Feb 2026

Lesley

Not at all impressed by the lack of friendliness of staff. Even less impressed with conditions of hotel. While I do understand that it is an older hotel that does not excuse the lack of cleanliness and care for things that could be much better maintained. Very reasonable on price but in my opinion still not worth it for I have stayed in much better cared for establishments in the same price range. Do not recommend.

Leisure Partner

8/10

Excellent

14 Feb 2026

Jill

Room was clean and a decent size
Bellhop/valet was awesome and extremely helpful

8/10

Excellent

14 Feb 2026

Duc Anh

The hotel was connected to a casino, which was a nice convenience. Overall, it was a great experience.

10/10

Exceptional

12 Feb 2026

Thomas

Nice place great people

6/10

Pleasant

12 Feb 2026

Kendall

Beds were smaller than usual and I was given an handicapped room.

10/10

Exceptional

11 Feb 2026

Nicole R

I was pleasantly surprised. The rooms were clean, the staff were nice and the beds were comfortable. I will stay again.

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

Jackson

Excellent

4/10

Poor

09 Feb 2026

Angel

The hotel looked rundown, although lots of character. Scary Elevators, room was dark and super cold. The water did not come hot enough. The guy at reception seemed to be annoyed with being there. Ahh never again

Partner

10/10

Exceptional

09 Feb 2026

Jean William

Good

4/10

Poor

09 Feb 2026

Deanna

Room had whole in window shower wasn’t clean and flooded hotel needs update

Friends_and_family Family

2/10

Poor

08 Feb 2026

Anthony

We stayed at your hotel on Saturday, February 7th and checked out on Sunday, February 8th. Upon entering our room the room was cold and was 62 degrees. We turned the heat up to 70 and went out for the night. When we returned around midnight the room was still only 62 degrees and we again attempted to turn the heat up. Though out the night we tried several times to turn the heat on and it would not turn on, only cold air came out. We called the front desk around 8am to let them know and told them we would be leaving since we had been so cold all night. They told us there was nothing they could do. We even tried to talk to someone at the front desk when we were leaving because we were unable to stay due to the room being too cold. Considering the outside temperatures in Nj are currently in the single digits we were looking forward to returning to a warm room. We stayed in room 801, and if this is not make right we will never return to this property.

Leisure Partner

4/10

Poor

08 Feb 2026

John

The heat didn't work properly. The room was worn. The bathroom was dated and the pillows weren't fluffy

2/10

Poor

08 Feb 2026

Maria

Room and other things

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

Tamal

Loving this room....only staying here everyday

4/10

Poor

04 Feb 2026

Kara

The room was OK but the lighting is horrible. Our TV didn’t work and when I called to the front desk, they just said you’re not responsible for it didn’t offer to bring a new one or try and remedy the situation. There was maybe one or two elevators working and there was some kind of billiard tournament and the elevators were filled and it was a mess. I’d rather spend the extra hundred dollars or more and stay at one of the casinos in area.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Surendra

Yes..vallet guy was nice and helpful

6/10

Pleasant

01 Feb 2026

Stephanie

Room was clean. Front desk person seemed bothered when we checked in like we were bothering him. We were able to check in early which was nice. We stayed 2 nights. We placed dirty towels and washcloths on the floor and we did not receive replacements. Elevators were terrible. There was a pool
Tournament and an indoor auto race the weekend we stayed so it was busy but it seemed like only 2 of the elevators were working. Several times we rode down to
go up or up to go down to avoid waiting for the elevator only for the doors to open to a packed elevator with no room. Overall the room was ok but the service could have been better.

Leisure Family

2/10

Poor

01 Feb 2026

Tatiana

The front desk staff was very nice. However the elevators were not working during our stay. We had a room on the 16th floor and had to take the stairs both ways for 2 days. That was pretty brutal. The room was neat but very tired and in need of updating. The parking garage was an ice slick on the 9 level and was not salted. It was extremely slick and dangerous to walk and drive on. We definitely wouldn’t pay to stay here again unfortunately.

Leisure Partner

4/10

Poor

01 Feb 2026

Cheyenne

The hotel itself is very pretty but our experience met no standards! This is everything my sig other and I noticed about our stay at the Claridge. When we arrived, the parking was confusing, there’s a large sign that says turn here for Claridge self parking, we turned and there was no where to go so we had to turn around and I found the front desk to ask where we park, there are 2 streets, where the sign is- that’s not the correct street, it’s down a block. When we got to the room (King Whirlpool room 2050) first during the entire duration of our stay- one of the elevators were always out of use and broken. Anyway when we got to the room, we initially thought it was very nice but then we started looking around… there was a broken, fake, press on nail in our shower, white stains on our black, decorative, bed spread (I truly don’t want to believe what we both thought it was!). There was MOLD in our fridge and when we opened it, it absolutely reeked! It was so bad it made both of us nauseous! And I'm not just talking about the white or green fuzzy stuff.. no I’m talking layered BLACK MOLD. 100% health hazard and huge liability!! Half of the outlets in our room did not work. The lock on our door was broken so we only could rely on the keycard lock and the one screwed into the wall. Housekeeping never came the entire duration of our stay which we both thought was extremely odd. List goes on but im almost out of characters. Overall- we would NOT STAY again by any means!!!

Partner

6/10

Pleasant

01 Feb 2026

Nicholas

The elevators could use some work, both in the hotel and their parking garage. Take about 15 to 20 minutes for it to get to your floor. Carpets were coming up in the room, but other then that the overall room was good.

Friends_and_family Friends

10/10

Exceptional

01 Feb 2026

Henry

Hotel was great. Nothing to complain about. Would stay again.

Leisure Family

8/10

Excellent

31 Jan 2026

Jacqueline

The Claridge hotel is a historic hotel with an old timey feel. If you want modern, this isn't your place. The furniture and rooms do show signs of wear and tear but we loved the decor. Bed was comfortable. We had an issue with our whirlpool and staff took care of us, Teresa at the front desk showed exceptional customer service! They also have a 20's themed Italian restaurant. Nice indoor pool. The best bartenders at their rooftop bar, the Vue. They have a cannabis lounge that you can access on the opposite side of the building. Best of all, you literally take the elevator to the 2nd floor and walk straight into Bally's casino! Boardwalk is right there too. I will be staying here again.

Leisure Partner

8/10

Excellent

28 Jan 2026

Damyenn

Good

Friends_and_family Friends

4/10

Poor

25 Jan 2026

eric

The hotel had no heat or at least it didn’t feel like it. The rooms are very small with no real light inside. The room has an energy saving thermostat that turns down to 64’ when there is no movement in the room which is bad when it’s already freezing in the hotel. Stay away from the Italian restaurant it was also freezing with Terri’s le food from my kids chicken tenders over cooked to very hard chicken breast to eat. The pasta sauce felt like they just opened a can of tomatoes and dumped it in top. The pool was nice and warm the arcade is fine.

Friends_and_family Family

4/10

Poor

25 Jan 2026

Patrick

They said rooms were updated. Everything was very old and musty smelling. Nothing in the hotel worked properly. Hotel needs a complete makeover. Definitely would not recommend or stay there again

Business Family_with_children

10/10

Exceptional

25 Jan 2026

Janibel

Totally love this hotel clean clear very nice customer services very please my favorite hotel to stay very peaceful and away from the chaos if you chose

Leisure Family

10/10

Exceptional

24 Jan 2026

Shantee

Excellent

4/10

Poor

22 Jan 2026

Marilyn

Dirty rooms, dirty halls.

2/10

Poor

21 Jan 2026

Winter

Kind wait time to check in, no heat in room and no hot water. My Tv stayed on Spanish channel I could not watch tv during my stay.

10/10

Exceptional

21 Jan 2026

Barbara

Room was great view wasn’t the best. Jerry from the rooftop bar is the best!!! Brian is great too.

Friends_and_family Friends

10/10

Exceptional

20 Jan 2026

Benjamin

Very clean

10/10

Exceptional

20 Jan 2026

Lisa

The room was clean. Location was great.

Friends_and_family Family

10/10

Exceptional

20 Jan 2026

Lori

Yes clean room. Staff was helpful.

Leisure Partner

4/10

Poor

20 Jan 2026

LaShaun

Check in Very Slow, stood on line a half hour. The room smelled of cigarette smoke. The safe in the room needed batteries. Maintenance first came with no batteries, then returned, changed the batteries and left the old batteries on the floor near the safe. Then locked the safe with a code without telling us the code all while we were sitting in the room.

Leisure Partner

4/10

Poor

19 Jan 2026

Nerida

Long lines of check in. Front desk staff were overwhelmed. When I checked in my room was not ready. Front desk had to accommodate me with another room. No heat in my room. No hot water to shower. This experience was overall no good.

Leisure Partner

2/10

Poor

19 Jan 2026

Maurice

There were roaches in my hotel room it was disturbing and disgusting!!!

Friends_and_family Family

8/10

Excellent

19 Jan 2026

Rudy

8/10

Excellent

19 Jan 2026

LONNIE

I'd like to hold thing about AC

Leisure Family

6/10

Pleasant

19 Jan 2026

lauren

Yes the staff and room qere very nice.very helpful.

6/10

Pleasant

19 Jan 2026

Markeita

Room
Was great just barely any hot water in the am

Leisure Friends

10/10

Exceptional

18 Jan 2026

Janet

Nice staff, clean room.

Partner

10/10

Exceptional

18 Jan 2026

Luz

Totally recommend

Leisure Family

8/10

Excellent

18 Jan 2026

Yuval

Very old facility, but ok !

6/10

Pleasant

17 Jan 2026

Meaghan

Air vents were filthy in the rooms. Elevators were old and felt unsafe. Wouldn't stay here again.

Leisure Family

10/10

Exceptional

17 Jan 2026

Gabriella

Everything was amazing! My husband and I love staying here.

Leisure Partner

10/10

Exceptional

16 Jan 2026

Jose

Great service

10/10

Exceptional

14 Jan 2026

Jerome

Had a beautiful beach view, a beautiful skyline mix of Atlantic City close walk to the venue we had to go to the hotel was amazing. The rooftop bar is just top-of-the-line fun. Everyone was so friendly amazing the bartender was out of this world. There’s not enough stars to give you guys you’re amazing hotel.

Leisure Partner

10/10

Exceptional

12 Jan 2026

Lori

The price was good and food was good.

Business_and_leisure Family

2/10

Poor

11 Jan 2026

Azizuddin

There was a roach in my room. I have a video evidence as proof. Even with that I have to wait for an investigation to get my refund.

6/10

Pleasant

11 Jan 2026

Lisa

Staff moderately helpful but not overly friendly. Room fairly clean but not spotless. Hallways run down but clean. Pool very nice and WARM! Good location to boardwalk, outlets and convention center

Leisure Family

10/10

Exceptional

08 Jan 2026

Charles

Everything was perfect...keep up the great work...Will return....Thanks for a great NewYear...

Leisure Family