Catalonia El Retiro

10/10

Exceptional

26 Mar 2026

Mark

Excellent Stay - No issues

Self

10/10

Exceptional

19 Jan 2026

Mark

Excellent location and great value

Business Self

8/10

Excellent

17 Nov 2025

Kathryn

Friendly staff, clean room, firm bed (perfect for me, too firm for my roommate) amazing showerhead! Close to a metro station and Retiro park.

Good breakfast with excellent variety.

Lost 1 star as some of the items looked as if they'd been out for a while, and there was no gym.

Friends_and_family Friends

10/10

Exceptional

16 Nov 2025

Melinda J

Very nice room, it was clean, modern and comfortable. The staff were helpful and attentive. The location is convenient and in a nice quiet area of the city with nice stores and dining options just steps away. The location is walkable and right on the train and bus lines.

Business Family

10/10

Exceptional

08 Nov 2025

Jane

Great room and staff!

8/10

Excellent

21 Oct 2025

Paul

There was no space in front of the hotel to park a car and unload the luggages and check in.

Leisure Family

10/10

Exceptional

20 Oct 2025

Jose

Staff is amazing, clean and very good size room, we love breakfast, and is next to a Metro station, every corner is clean and smell very nice

Leisure Partner

8/10

Excellent

13 Oct 2025

Manou

Its nice hotel, great helpful staff specially Christina!🙏 a few feet away from subway, bus and grocery.
Mostly remodeled and clean. We got this hotel last minute since our Airb&b was not as expected. So we booked this hotel 30 min before checking in.
They had to switch our room to get us a double bed after the first night. First room was perfect exept it has two twin bed. Second night we went to another room with double bed, hiw ever this room was not yet remodeled and had some minor cosmetics with the caulking on the bath tube and floor tiles. But overall nice, clean and convenient. Its worth the price, just ask for complete remodeled room.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Eugenio

Esta serca todo

10/10

Exceptional

28 Aug 2025

David

Excellent customer service. Exceptionally comfortable bed.

10/10

Exceptional

04 Aug 2025

Kurt

The staff is excellent. The room was serviced every day and the beds were quite comfortable. There was a large selection for breakfast and the on-site restaurant was convenient for dinner. Metro stop across the street.

Leisure Family

10/10

Exceptional

06 Jul 2025

Daniel

Awesome Hotel in Madrid.
Very pleasant stay we had for 4 days. Staff was great, from the check in to the end check out. Excellent breakfast with awesome staff. Cleaness of the rooms, room service was great daily. Everything was excellent except the air conditioning - we couldn’t have control of it except on and off. It was a bit annoying blowing right on you during the night - the way vents were installed. Other than that - we had a very good experience in this hotel thought out 4 days. Thank you Catalonia front desk and back staff.

Leisure Family_with_children

6/10

Pleasant

05 Jul 2025

Marilyn

Is an ok hotel

8/10

Excellent

21 Apr 2025

Tri

Good stay

Comfortable room and not noisy despite being on the main road. Good selection of reasonably priced local bars and restaurants.
Easy access to on site paid parking

Friends_and_family Family

10/10

Exceptional

01 Mar 2025

Sue

The hotel was very nice and surprisingly quiet. Staff was very nice and helpful. Breakfast was very good as well.

Leisure Family

6/10

Pleasant

06 Jan 2025

Eric

Hot as Hades!

It was really hot here. We woke up in the middle of the night and the room was 24 degrees (76F) and we couldn’t turn off the heat. Later it was 27 (80F), so we had to open a window. The heat affected our sleep.

Friends_and_family Family

10/10

Exceptional

03 Dec 2024

Fahim

Loved it! Staff were friendly and really helpful. Would recommend.

6/10

Pleasant

26 Nov 2024

Irene

The hotel is located a good 15-20 min from Madrid city center and while it’s convenient to bus and rail it is far and traffic is tedious. The room was clean and staff was very attentive however the rooms do not have carpet which means you hear every single piece of luggage and furniture that is moved around. For that reason I deducted 2 stars. Also the AC is off in the entire building due to fall/ winter and that makes the rooms unbearably warm luckily you can open the window for air to come in.

Leisure Family

10/10

Exceptional

03 Nov 2024

Khalid

Hotel Catalonia Del Retiro is a great place to stay while you visit Madrid. The front desk was phenomenal and we met people like Alvaro and Sarah who made our stay enjoyable and comfortable in every way, they gave us the extensions for the charging of all our devices and they also gave us lots of information about subway, subway station was like a two minute walk and eating area and a supermarket was maybe five minute walk, everything was so close to start with and the housekeeping was great too, nice clean warm bed every day when we came home and I like to thank you for that Miss Glenda and miss Isis and also thank you Alvaro and Sarah and I recommend this place for anybody who is in Madrid for a few days or longer.

Leisure Partner

10/10

Exceptional

30 Oct 2024

Carlos

I stayed for one night excellent staff and service

6/10

Pleasant

10 Oct 2024

Verified traveler

Mirror

Disappointed.
No mirrors in rooms which I find bizarrre in 2024 in a city like madrid. Only mirror is in bathroom so you cannot see your full body appearance… why I asked ?? They don’t know !!! Am I the only person who likes to see their whole body appearance not just my head .

On another note front desk reception staff amazing. Extremely polite and helpful. Evening staff helped me with a little problem I had and were extremely helpful.

Business

10/10

Exceptional

05 Oct 2024

Carole

Le personnel à l'accueil.

Leisure Friends

10/10

Exceptional

24 Sep 2024

Georgeana

Amazing experience, friendly staff

Leisure

8/10

Excellent

15 Sep 2024

Zahi

Good hotel,location perfect,very clean
One thing that upset me is that there is no kettle in the room

Partner

10/10

Exceptional

15 Sep 2024

Cole

It was nice

Leisure

10/10

Exceptional

11 Sep 2024

sera

Amazing, clean, great food!

Leisure Friends

10/10

Exceptional

20 Jul 2024

Sabrina

Nice hotel. It's clean, quiet, and has friendly staff. Although I never tried the breakfast, they do offer it. There is a mini supermarket in front of it, and a coffee and pastry shop next to it.

Leisure Family

8/10

Excellent

16 Jul 2024

maria clara

far away from shopping , etc

Leisure Partner

10/10

Exceptional

16 Jul 2024

Yunfei

Front desk staff were very friendly. Our room was quiet, bedding is comfortable, shower was good.

Only con is that we had three people in a three bed room, but we only got two cups of both types and one toothpaste and toothbrush set. Everything else was good.

Leisure Family

10/10

Exceptional

12 May 2024

ricardo

Todo muy bien y agradable. Tuvimos un inconveniente con el deposito de inodoro pero lo solucionaron rápidamente cambiándonos de habitación a una superior.

Friends_and_family Family

10/10

Exceptional

12 May 2024

Kristofer

My stay here was nothing short of superb. The room was extremely comfortable, clean and relaxing. The hotel has a very modern look with friendly staff in all departments all willing to assist in any ways they can.
The included breakfast offers a wide selection for all. The close proximity to the metro system is very convenient and easy to use.
I certainly enjoyed my stay here and would return to the brand given the opportunity.
Proximity to food, grocery, pharmacy and more amenities make it convenient for all.

Leisure Partner

10/10

Exceptional

03 May 2024

sarah

Hotel smells lovely, staff welcoming, opposite metro, carrefour, maccies, KFC, burgerking all within walking distance. Beautiful cafe next door latte and pastry €4. €33 standard fare to airport. Metro bought 1 card and 10 tickets for €8.50 and can b shared between 2 just need to swipe for each person close to centre

8/10

Excellent

21 Mar 2024

John

This was are very good selection. Very close to downtown, good connectivity, afordable, mostly great staff. Overall, very good benetifs/cost ratio. The sorrounding areas were not ideal. Very close to a busy road and a overpass and other buildings impacting.

Leisure Family

10/10

Exceptional

11 Feb 2024

Jason

The front desk was very helpful, treated me to free drinks for my birthday and a loaner converter so that I could plug in my son's night light

Leisure Family

8/10

Excellent

19 Jan 2024

oussama

The bed sheet was not changed and i find dirty bedsheet not changed from last using

Business Friends

10/10

Exceptional

02 Jan 2024

Lebmary

Very good

10/10

Exceptional

08 Nov 2023

SILVIA

Nos quedamos una noche, todo bien.
Cerca de metro y varios autobuses para moverse por Madrid.
Muy cerca de la estación de Atocha.

8/10

Excellent

14 Sep 2023

Ronald

Stayed for one night. Room was clean and comfortable. It was quiet because the room window faced toward an inner courtyard (enclosed by the building). Maybe this is why the internet was slow.

Location was fine - 4-5 streets from a metro station. Short walking distance to restaurants.

I would stay again, and try the breakfast.

Leisure

10/10

Exceptional

11 Jul 2023

Rodolfo

Excelent hotel in the center of Madrid

Very nice hotel in the center of Madrid, very close to a train station and well connected by car

Business

10/10

Exceptional

01 Jun 2023

Doug

Would stay again!

We stayed here a couple of weeks ago and liked it so much that we booked it again when we returned to Madrid for one night before flying home.

Friends_and_family Friends

10/10

Exceptional

31 May 2023

Mark

All round excellent experience - have already booked to stay at this hotel in the future

Business Friends

10/10

Exceptional

14 Mar 2023

Faisal

Everything was excellent from this hotel. Except the parking spaces not free.

Regards

Business Family

6/10

Pleasant

08 Mar 2023

J

The hotel itself was fine however, it was distant from any good restaurants ( except fast food)
As we arrived, the female clerk, apparently training another one, became visibly irritated and saying “The reservation is for Two” while referring to our 8 year old. AlthI was sure I made the reservation for two adults and a child, I explained to her my wife was to stay a night out of the three w a sibling anyways.
Two days later I checked my reservation and indeed I had “2 adults and a child” still, it was a very unwelcoming attitude from that employee
The surroundings of the hotel aren’t too attractive either..

Business_and_leisure Family_with_children

10/10

Exceptional

05 Apr 2022

Munir

A nice hotel that is walking distance from the Madrid south bus station. The breakfast provided a good range of options, including fresh orange juice and fruits. Located on a major street with a variety of shops, cafes. A bit of a walk to the nearest (Pacifico) Metro station, so that should be considered with regard to luggage.

Leisure Self

6/10

Pleasant

15 Feb 2022

Stuart

An aura of imminent decline

Solid if a bit tired. Efficient check-in, clean room with clean sheets and hot water, good breakfast served until late but all felt a bit frayed, wanting for a bit of love around the edges.

Self

10/10

Exceptional

21 Oct 2021

Ella

Convenient and quiet

Hotel is only a block away from metro station and 2 metro stops from train station. Easy access to center via metro. Beds are comfy. Room nice and quiet. Wifi worked well. Breakfast was good and reasonably priced. Lots of places to eat nearby and a supermarket across the street. The only complaint would be that the maid took one set of towels and didn't replace it and she didn't give us extra toilet paper when she cleaned our room. But we called reception to request and got right away. Everything else was great. Would stay again.

Friends_and_family Family

10/10

Exceptional

01 Oct 2021

Michelle

Excellent!!!

Leisure Friends

8/10

Excellent

10 Feb 2020

Verified traveler

Hotel was clean, and close to the Metro station. The only downside was there wasn’t any tea or coffee making facilities in the room.

Business

8/10

Excellent

12 Jan 2020

Verified traveler

Very clean, friendly service. I would recommend to all my friends

Friends_and_family Family

10/10

Exceptional

03 Jan 2020

Verified traveler

Everything was really on the top level of service.

Leisure Self

8/10

Excellent

27 Nov 2019

Gemma

Very nice

My stay at NH Madrid Sur was very pleasant. The staff at reception were very nice and accommodating - they even shared a few restaurants recommendations in Madrid. The hotel is not located in the best area of Madrid but the facilities were great, very clean and looking brand new. I would recommend.

Business Self

6/10

Pleasant

20 Oct 2019

Ovidiu

Scammed

I wanted a smoking room which you advertise. There was none so was scammed. I was marketed to rent a car. The hotel charges extra €20 for 1 day parking

Partner

10/10

Exceptional

14 Oct 2019

Verified traveler

this is a very nice and clean hotel and looks modern too. The location is not bad at all. Metro station is only few mins from the hotel and you can go anywhere.

Leisure Partner

6/10

Pleasant

19 Sep 2019

Verified traveler

Ok hotel that seemed to be a little outdated. Amenities are not that great and room size is pretty small. I stayed in several hotels of same NH chain that were much prettier.

Leisure Self

10/10

Exceptional

03 Jun 2019

graham

Couldn't hope to meet nicer people . A little away from centro but only ten minutes on metro which is fifty metres away. Normally reasonably priced but this was Champions league weekend, so no comment. They made this a very nice stay.

Friends

10/10

Exceptional

16 Jan 2019

Verified traveler

This is a very good hotel close to the art district - 10 mins by bus - and close to the mythical and friendly working class area of Vallecas. Your in an interesting point of Madrid and it’s genuine. The metro is 50 metres or so from the hotel. I’m a fan of the NH hotel chain: this is a decent one too.

10/10

Exceptional

02 Oct 2018

Jose

Very nice hotel, but poor internet connection, very nice staff

8/10

Excellent

21 Sep 2018

Luke

Decent.

The hotel is quite basic in amenities. The room was large enough for the type of hotel. Shower was OK, bed and pillows were comfortable (in my opinion). Pity breakfast wasn't to my taste (continental breakfast and cold meats). The one thing I would have liked was a coffee maker in the room, but there isn't one.

Nothing to do with the hotel, but the area isn't great. You can get the metro very quickly into the city centre, but nothing much to see or do around the hotel.

10/10

Exceptional

26 May 2018

Arthur H.

Perfect for meeting friends driving in. Convenient to roads and Metro. Short metro ride to Plaza Major. Clean and quiet.

Friends

10/10

Exceptional

24 Apr 2018

kay

Nice and comfortable

Great hotel if you plan on not going to the city center of Madrid. Hotel was in great condition and clean. Plus parking

10/10

Exceptional

11 Apr 2018

Verified traveler

Quiet hotel even though it was near the street.

Lovely stay at this hotel. Fast check-in and check-out. We had reserved a standard double room but we got offered to upgrade to a superior for an extra 8 euro's per night (in which we got a super comfy and large bed and a coffee machine - which we used every day). The bathroom was very large and nice and we got warm and comfortable bathrobes.

All in all, a very quiet hotel for its position near the street. To be fair we visited in April, so I don't know what it's like in full season. Regardless, we had a lovely stay. Would come again!

4/10

Poor

31 Jan 2018

Verified traveler

Not very goid

If you like a good shower and nice friendly receptionists don’t stop here

8/10

Excellent

29 Dec 2017

Verified traveler

The hotel is Really good And it is good value for the money. The only aspect for improvement is to keep the entrance cleaner. The carpet And the surrounding area is dirty And gives a bad And an unfair bad sense.

8/10

Excellent

21 Nov 2017

Miguel Angel Barriuso

November 17-19

I enjoyed my stay at the NH Madrid Sur, the staff were excellent at answering any questions but I do have some critiques to make. Getting the WiFi to work was an issue as the link provided didn't work, fortunately the gentleman at the from desk quickly showed me the workaround to access it. The advertised 24hr bar was just a giant vending machine in the lobby and the water pressure in my room was very low, otherwise I enjoyed my stay.

8/10

Excellent

17 Oct 2017

Peter

Basic, Affordable, Acceptable.

A basic hotel reasonably close to the city center. Breakfast was well done. Room was clean and comfortable. Very functional for a low cost option in Madrid.

8/10

Excellent

30 Jul 2017

Mehrdad

Nice hotel near Metro

Comfortable rooms, convinient location near Metro grocery shopping, McDonald and Burger King. Many restaurants in the area. 15 minutes Metro ride to down town area. 2 minutes walk to Metro.

8/10

Excellent

03 May 2017

Verified traveler

Easy access

the hotel is close to M-30 and M-40 as well as the Atocha railway station. with subway station nearby. Supermarket just in front the hotel.

6/10

Pleasant

15 Jan 2017

H

Close to the Office

Hotel was ok and close to the office. I was disappointed to find out what they call gym is nothing else but 4 machines that are completely inadequate in some outside hallway. The thermostat were old and difficult to understand. I didn't feel any difference using it. The Internet was extremely slow compared to US standards. The breakfast was expensive for being average. I really do not understand the Spain hotels that do not have an iron board and iron per room. They expect the travelers to have their clothes out of their luggage pristine?

6/10

Pleasant

26 Sep 2016

Verified traveler

Ok hotel

The hotel needs some work. the wallpaper in the hallway is peeling. The room was clean but need a little work in the bathroom. The hotel staff were friendly and helpful. it is an ok hotel for a few nights.

10/10

Exceptional

30 Aug 2016

VeronicaLaura

Central hotel good for holiday/city-break

The hotel is placed in a quiet and good neighborhood. Right opposite the hotel there is a Dia supermarket and the bus station in order to come/go to the Atocha railway station. Also, in order to arrive at the airport is easy to take the metro from Pacifico station, which is at a distance of 5 minutes walk from the hotel.
The room was big, clean and very comfortable. The reception personnel was very friendly.

Partner

8/10

Excellent

17 Aug 2016

Christie

Good accessibility and comfort

Stayed three days, two nights to visit Parque Warner (Warner Bros. Theme Park, about 20 mins drive away) and Madrid. The hotel is right off the highway which was very convenient and though we didn't use the hotel parking (18 Euros per day) there's a public parking lot right beside it. There was also a boulangerie close by, if you need to pick up a snack, breakfast, an empanada for lunch, etc.

We arrived at almost 2 am our first night but thankfully they had 24hr reception (check-in starts at 3pm). Our room was on the third floor and it was a Standard Room with two beds pushed together although we initially requested a Standard Room with a Double/Queen. Not an issue for us. The mattress was also on the firmer side. It was nice and cool in the room as someone prepared the air conditioner before our arrival.

We drove in to the city centre from the hotel, and it was a good location to hit the Paseo del Prado or Atocha station as it was only 10 minutes down a main avenue. If you don't have a vehicle, there's a also a bus loop and a metro station close by which goes straight to Sol (Linea 1). Unfortunately, during the time of our stay, the metro was under construction and they had bus service for the interruption but we chose to walk 5-8 minutes uphill to Pacifico station to catch the circular line (Linea 6). The travel to Sol/Plaza Mayor with the metro changes was still about 20 mins so not so bad.

Overall, a really well-placed hotel. I would stay here again!

Partner

8/10

Excellent

24 Dec 2015

Álvaro

Correct

Correct hotel, nothing out of this world, in a nice neighbourhood but right next to a more dodgy one (Puente de Vallecas) so watch out!

6/10

Pleasant

21 Oct 2015

Verified traveler

Was pricy but probably because of a huge convention happening during the stay

8/10

Excellent

21 Oct 2015

kurniawan

Good location, close to the metro. Make sure to ask for non smoking room

Family

8/10

Excellent

19 Mar 2015

Miguel

good hotel

Quite pleasant nights. it is far from the center but the metro is just outside the hotel.

Family

8/10

Excellent

16 Mar 2015

Verified traveler

Comfortable, clean hotel. Not much in the area in terms of restaurants and bars. V expensive breakfast but v nice bakery with coffee shop next door

10/10

Exceptional

09 Dec 2014

Virjids

Best choice for peaceful family getaway

Very well connected with city centre (3.5km) and airport through metro. Both metro stations are located very close by.
The hotel street offers everything with shops and supermarket.
You will enjoy choices of food in breakfast with friendly staff.

6/10

Pleasant

01 Oct 2014

Michael

Nothing bad - nothing great.

It was fine. Vanilla. It was just a budget hotel that wasn't very cheap.

8/10

Excellent

13 Sep 2014

Doug3939

Nice clean modern hotel

Very nice hotel but a little difficult to find. I would stay here again.

4/10

Poor

30 Jul 2014

JOSE BAUTISTA

HONESTY I NEVER SEEN SOMETHING LIKE THIS, BEING IN A HOTEL IN THE MIDDLE OF THE SUMMER WITHOUT AC, I HAD TO CHANGE TO ANOTHER HOTEL , I INQUIRED ABOUT THE AC AND IT LOOKS LIKE THEY TURN OFF TO SAVE ENERGY FROM 10 AM TO 1PM EVERY DAY , BUT THE REALITY IS THAT AT NIGHT ALSO THEY DO THAT , I SPEND THE NIGHT IN A SAUNA .

10/10

Exceptional

30 Jun 2014

Leopard

Very good experience

It was really very nice. Very clean. Staff was really friendly and nice. Breakfast was truly great. My room as big, clean, and quiet.

10/10

Exceptional

25 Apr 2014

Hollie

comfy beds and staff helpful

10/10

Exceptional

24 Jun 2013

Verified traveler

Great place to stay if going to be in Madguarantee

This hôtel is a bit far from the centre core of Madrid, but it is a quiet neiborhood and very close to the subway, about 200steps. The service is very professional and they speak very good English. The breakfast is excellent with a lot of varieties to choose from. Not expensive, about 10 euros. I would recommend this hôtel to anyone going to Madrid, you won't be sorry !

8/10

Excellent

24 Apr 2012

Andrea

nH Hotels are fantastic!

Convenient location for the right price. Our room was small but perfect. I would absolutely stay here again. There were several restaurant options nearby. The front desk always gave good recommendations. We took the bus to the city center many times. Don't count on the bus schedule - they come and go on their own time.

10/10

Exceptional

18 Mar 2026

Federico

Excelente
Amabilidad de todo el personal es muy buena, cama muy còmoda, nada de ruido Pere a estar cerca de la M30.

Self

10/10

Exceptional

05 Mar 2026

Yuki

・Puente de Vallecas駅からのアクセスがとても近い
・値段の割に部屋が広く快適。
・スタップの愛想がとても良かった。

10/10

Exceptional

24 Dec 2025

Wilfredo

Volveremos con seguridad

10/10

Exceptional

15 Nov 2025

Max

Rent og pænt. God rengøring. Venligt personale.

Self

6/10

Pleasant

07 Nov 2025

Anders

Rummet var alldeles för varmt. 25,5 gr celsius och gick inte att starta AC enl personal då spanjorer vill ha varmt!?!?!

10/10

Exceptional

12 Oct 2025

Rebeca

Definitivamente lo primero que quiero decir es lo que más distingue este lugar es su personal , que amables todos , de verdad que todos nos hicieron sentir como en casa , la habitación estaba limpia y 24 horas de first services me encanta , Gracias a Todos

Leisure Partner

10/10

Exceptional

23 Sep 2025

Jose

Muy bueno!

Desayuno muy bueno! Zumo naranja natural!

10/10

Exceptional

09 Aug 2025

Luis

Perfecto