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Colectia Stays Atocha

Madrid · Spain

Calle Dr Mata 1 3 AView location

9.0/10Excellent530 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort8.8/108.8
Condition9.0/109.0
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Colectia Stays Atocha

With a stay at Colectia Stays Atocha in Madrid (Madrid Centro), you'll be steps from Museo Nacional Centro de Arte Reina Sofía and 7 minutes by foot from National Prado Museum. This hostal is 1. 1 mi (1. 8 km) from El Retiro Park and 1. 2 mi (1.

9 km) from Puerta del Sol. Featured amenities include express check-in, express check-out, and coffee/tea in a common area. Make yourself at home in one of the 14 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Read more about this hotelShow less

Located in Madrid (Madrid Centro), Colectia Stays Atocha is within a 10-minute walk of National Prado Museum and El Retiro Park. This hostal is 1.1 mi (1.8 km) from Puerta del Sol and 1.2 mi (1.9 km) from Plaza Mayor.

Make yourself at home in one of the 14 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include express check-in, express check-out, and coffee/tea in a common area.

Popular amenities

Free WiFi
Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of EUR 200 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 9:30 AM - 5:30 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 0026-90-01102
  • Minimal age
    21
  • Optional fees
    • Nearby parking fee: EUR 39 per night (1969 ft away)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

    French

    Spanish

    Catalan

Nearby attractions

Museo Nacional Centro de Arte Reina Sofía 0.1 km / 0.1 mi
Paseo del Prado 0.2 km / 0.1 mi
Royal Botanical Garden 0.2 km / 0.1 mi
CaixaForum Madrid 0.2 km / 0.1 mi
National Prado Museum 0.6 km / 0.3 mi
El Retiro Park 0.6 km / 0.3 mi
Atocha Station Memorial 0.7 km / 0.4 mi
Thyssen-Bornemisza National Museum 0.8 km / 0.5 mi
Congress of Deputies 0.9 km / 0.5 mi
Fountain of Neptune 0.9 km / 0.5 mi
Plaza de Santa Ana 0.9 km / 0.6 mi
Plaza de Canalejas 1.2 km / 0.7 mi
Calle de Alcalá 1.2 km / 0.7 mi
Círculo de Bellas Artes 1.2 km / 0.8 mi
Gran Via 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 14
  • hotel
  • Wi-fi
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Colectia Stays Atocha

    DOUBLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Colectia Stays Atocha

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Colectia Stays Atocha

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Colectia Stays Atocha

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Colectia Stays Atocha

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM QUEEN BEDDOUBLE • PREMIUM QUEEN BEDDBL.PI-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Colectia Stays Atocha

    DOUBLE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Colectia Stays Atocha

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Colectia Stays Atocha

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Colectia Stays Atocha

9.0
Excellent
530 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
9.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
22 Jul 2026
Dimitrios
Very clean, nicely decorated room at a great location in city centre. The air-conditioning worked great, though it would be really nice if the coffee station opened earlier in the morning for those that need to start the day early.
8/10
Excellent
21 Jul 2026
Wanda
Localización excelente.
10/10
Exceptional
19 Jul 2026
Jacob
Location, Location, Location. Amazing access to all of the museums and Centro. Front desk was kind, welcoming and helpful. The check in process was a little more involved and required that you follow some self led directions, if you need hand holding be advised. The room was clean, and modern. We needed to close the doors to the balcony to keep the room cool, the property could not control the heat wave. The room stayed cool and was refreshing to enter when we returned from galavanting the city. We would stay again!
Partner
10/10
Exceptional
13 Jul 2026
miguel
Clean
Family_with_children
10/10
Exceptional
04 Jul 2026
Alexandre
Well located and clean. Easy access on arrival with lockers available. Staff at reception were helpful and welcoming.
Family_with_children
10/10
Exceptional
02 Jul 2026
luca
Easy access to the building & a great room for two people!
Partner
4/10
Poor
21 Jun 2026
Norma
La habitacion estaba bien, lo unico es que te dan 2 codigos para accesar a 2 puertas y otro codigo para la habitacion. Aceptable el dormitorio sin servicio de limpieza la tarifa. Es un hostal en el cual alguien ingreso y extrajo una compra del sitio oficial del Real Madrid. No volveria a hospedarme aqui, por tema de seguridad.
Family
10/10
Exceptional
15 Jun 2026
Jennifer
Had a little trouble using the self check in but once that was done everything was great!
Self
2/10
Poor
14 Jun 2026
Li
Extremely rude and lazy staff, if you stay here, you’ll need to be prepared to spend two hours to find it and check in.
Family_with_children
10/10
Exceptional
12 Jun 2026
Yanina
La habitación estaba muy bien con todo lo necesario, la ubicación es excelente, podes ir a todos lados caminando, restaurantes, museos, el staff muy amable.
Family_with_children
10/10
Exceptional
07 Jun 2026
Andrea
Great location and had what we needed for a one night stay.
Friends
10/10
Exceptional
06 Jun 2026
Arletty
Really nice place
Family
10/10
Exceptional
04 Jun 2026
Cecilia Anneth
Everything was perfect! Smooth check in
Family
10/10
Exceptional
28 May 2026
MARIA GABRIELA
Very good location
Self
10/10
Exceptional
26 May 2026
Marie
You need to pre-register to receive your codes to access the building.
Partner
10/10
Exceptional
21 May 2026
Ashleigh
Nice, clean room. Very easy check in process, all online. Good location near Atocha station and walking distance to many attractions. Comfy bed.
Friends_and_family Family
10/10
Exceptional
20 May 2026
Mark
Walking distance to museum Prada. Walking distance from Atocha train station. Walking distance to eateries and easy pick up and drop off by taxis. Safe, secure and nice views from the terrace. Bed was comfortable and bathroom clean. Appreciated the coffee station on the level below. Would stay here again.
8/10
Excellent
18 May 2026
John
Very clean and secure. Somewhat difficult to find. Only found it by accident as we were walking up and down streets. There was no staff to interact with, strictly done via iPhone and the sending of codes to open the doors. Could have used a bigger bed, 6’7” and 6’ couple. Liked its closeness to the main train station in Madrid.
Family
6/10
Pleasant
30 Apr 2026
Shahid
Good accommodation in a very good location. The building was good but some safety hazards. The room should be cleaned daily. The room in addition to mugs and kettle should have plates and cutlery.
Partner
8/10
Excellent
30 Apr 2026
Roger
Room was clean and tidy and in good location
Partner
10/10
Exceptional
25 Apr 2026
Yurima
Lugar muy limpio, súper tranquilo. Accesible para el que le gusta caminar. Para nosotros muy buena locación. Mis encanto
2/10
Poor
16 Apr 2026
Chi Chiu Stanley
Two friends and I booked rooms at the same time, and the prices were about the same, but my room was particularly small. There were several steps outside the bathroom door, and I almost fell when I went out after showering the first night.
Friends
8/10
Excellent
15 Apr 2026
Wai-Yee
Clean and staff friendly
Friends
10/10
Exceptional
06 Apr 2026
Philippe
Good place - well situated
Friends_and_family Family
10/10
Exceptional
29 Mar 2026
Katherine
Excelente localidad, cerca de atracciones turísticas, limpio, fácil check in.
6/10
Pleasant
17 Mar 2026
Miguel
I re
10/10
Exceptional
15 Feb 2026
Ginka
Accommodations were great!
We loved the lockers provided to keep luggage before and after check in/out.
The location was excellent.
10/10
Exceptional
07 Jan 2026
Liudmila
Super conveninte location
Leisure Family
10/10
Exceptional
26 Dec 2025
Jorge
Great stay! The room was very comfortable, spacious, and clean, with all the necessary amenities. The staff was very helpful and friendly. The location was superb, I don't think you can find a better spot for the quality and price. It is close to museums, El Retiro Park, and tons of bars and restaurants. There are metro and bus stations very close by, but you can pretty much walk anywhere.

The only downside is that the walls are a little thin, so you can hear other guests from your room, but it’s nothing to complain about. The thick double-glazed windows work wonders, so there was no street noise at all. Slept like a rock during my stay.
Business_and_leisure Self
10/10
Exceptional
22 Dec 2025
Jenina
Staff and the clean room
Leisure Family
8/10
Excellent
30 Nov 2025
Candy
I like the lockers for storing our luggage on the day of our departure. The location is very walkable and convenient. I also really like the hardwood floor. The beds are comfortable too.
Friends_and_family Family
10/10
Exceptional
26 Nov 2025
Alejandra
Wonderful stay!
Friends_and_family Family
10/10
Exceptional
18 Nov 2025
Isabel
Excellent
10/10
Exceptional
18 Nov 2025
Susan K
Excellent self-controlled AC/heat, beautiful clean modern room with good bathroom, small balcony, sound-proof shutters, free coffee,tea and also small fridge. Wonderful helpful staff!
Leisure Self
8/10
Excellent
16 Nov 2025
Dana
Nice staff and coffee station.
Partner
10/10
Exceptional
15 Nov 2025
Pearlie
Clean room, courteous staff, good location
Leisure Partner
10/10
Exceptional
08 Nov 2025
Ever
The room is very spacious and the location is near all the big touristic places
Business
8/10
Excellent
27 Oct 2025
Becky
We got a room at the back which is quiet and it's clean. Also, we arrived before the check-in time and luckily our room is ready. The room is not very big and we need to go down 2 steps from the bathroom to the bedroom, which I don't like. I always have to pay attention in order not to miss those steps especially at night. Otherwise, we have no complain about the room.
Leisure Family
10/10
Exceptional
27 Oct 2025
Gillian
Room in a great location for exploring Madrid
Partner
8/10
Excellent
24 Oct 2025
GABRIEL
We don’t usually book B&B type guesthouses. However UMA was very good for this type of accommodation. Room was relatively spacious as far as Madrid goes. Bathroom was clean and well organized. Beds were comfortable. The area is busy and noisy into the night, but it did not bother me.
Leisure Family
10/10
Exceptional
24 Oct 2025
Pei
Clean, spacious room. Everything worked perfectly, after receiving the email with pins on the doors. I will come back for sure.
Leisure Family
8/10
Excellent
22 Oct 2025
Scott
Overall the property was a good value. We had three people in the room and the fold out bed wasn’t great. It was an old mattress that had lost its support - particularly in the middle.

Location was good for what we needed. The property is clean and well maintained.
10/10
Exceptional
18 Oct 2025
Mikael
Perfect
Business
10/10
Exceptional
12 Oct 2025
Frank A.
Safe, clean, comfortable and nicely designed suites. The auto check-in was slightly awkward (since they have limited staff hours) but still worked. The location is fantastic, walking distance from Atocha, and in a very lively and safe area. Recommended!
Leisure Family
10/10
Exceptional
11 Oct 2025
Dmitri
Excellent value. Spacious suite, spotless, personal experience. Loved the street noise insulation.
Suggested: improve storage options by offering a dresser or shelves.
Partner
10/10
Exceptional
29 Sep 2025
Kimberly
Great hotel and area. The staff were very responsive and thoughtful. Room was small but beautiful, functional and shockingly quiet. Highly recommend Scarlet for breakfast, just around the corner!
Leisure Partner
10/10
Exceptional
13 Sep 2025
Johnny
Is a really good place for stay in vacations
Leisure Family
10/10
Exceptional
12 Sep 2025
Francisco
ubicado cerca de todo para una estadia corta en madrid. Super recomendable
Leisure Partner
10/10
Exceptional
05 Sep 2025
Pauline
Very confortable and clean
6/10
Pleasant
03 Sep 2025
Joanne
Sadly I don't think we will stay at this property again solely because the room had no ventilation and as a result we couldn't use the air conditioning.

When we arrived the rug under the air con was sopping wet, and during the night so much water dripped onto the sofa bed from the unit that it soaked through the duvet and woke us up. We asked for this to be fixed but were told that it was 'just condensation'. While this might have been true, it was an excessive amount of water so we could not use the aircon on the second night. This led to our room smelling musty and made it difficult to sleep on the second night even though the weather was relatively cool.

On the plus side, these suites are in a great location close to Atocha train station and the museum quarter. There are loads of great places to eat and drink nearby and the area felt safe. The rooms are attractively decorated and well equipped, with free tea and coffee and a fridge. The staff are friendly. They have convenient lockers for luggage storage, thought this would have been better if it had been available before check in as well as after check out.

In summary, then, we would have liked to come again, but because we always visit Madrid in summer I don't think we could take the risk of faulty air con again. In a city as hot as Madrid in August, a well ventilated room with working air con was really non-negotiable for us.
Leisure Family
10/10
Exceptional
18 Aug 2025
Stéphane
Everything about our stay at Uma Suites Atocha was excellent. The accommodation was fresh and clean located in a convenient part of the city, 10 mins away from the train station, restaurants, cafes and souvenirs shops, and 15 mins from the main square! Perfect!
Leisure Family
10/10
Exceptional
29 Jul 2025
Tatiana
It was clean, well located, easy check in
Leisure Family
10/10
Exceptional
25 Jul 2025
Andrea
Great hostel in a great location; the room was a little small, but it was good enough for our stay.
Leisure Family_with_children
8/10
Excellent
22 Jul 2025
Maria Liliana
Never did a non attendant before and was afraid it would be terrible BUT IT WAS GREAT!
10/10
Exceptional
21 Jul 2025
Marie
Well located near botanical Gardens and Atocha station and metro. Plenty of eating options. Safe, if you walk back a couple of streets, has more quiet neighbourhood areas and cafes. Interesting system of codes to access hotel and rooms, without key or key card. Lift from street level to each floor. For my room had to climb 3 steps up from lift level then as sunken bedroom had to descend 3 steps when walk in to my hotel room. Kettle and small fridge in room handy. Great water pressure and very comfortable bed. Air con worked well. Can open windows for air if preferred. Double glazing present so noise from outside wasn't bothersome.
10/10
Exceptional
05 Jul 2025
Maribel
Excellent.
Leisure Family
8/10
Excellent
01 Jul 2025
Isabel
The building door had malfunction. The code did not open. Several people were lock out. Luckily a tenant came to open after we rang all the bells.
10/10
Exceptional
24 Jun 2025
Ariel
Great place to stay!
Leisure Family
10/10
Exceptional
22 Jun 2025
Doha Qatrina
easy and fast check in
10/10
Exceptional
16 Jun 2025
Tania
Lovely boutique hotel, in a excellent spot. Very central to train station, Gran Via and park.
10/10
Exceptional
14 Jun 2025
Raffy
Great location! Clean and spacious.
Family
2/10
Poor
10 Jun 2025
Guanglie
The elevator did not work we must carry our luggages by stairs from 4th floor to zero floor. This is a terrible experience. And did not have any staff help you and without any notification. It absolutely should be deleted from your list.
10/10
Exceptional
26 May 2025
Meghan
Great location. Clean and spacious room and lovely, helpful concierge. Nice air conditioning as well.
Leisure Partner
8/10
Excellent
25 May 2025
Sebastiana

Close to Atocha Station

Close to station and restaurants. 20 mins to Plaza Mayor.
The only thing we were disappointed with was during our 7 night stay there was no towel changing ( unable to wash them as there was no facility to do so). - don’t think this was good enough - ok there was no housekeeping but surely clean towels should have been offered at least every 2 or 3 days
Partner
8/10
Excellent
24 May 2025
Kwok-Man
Overall it was good. However the stairs in my room post a hazardous condition. You don't expect the stairs built so close to the entrance of the bath room. I almost fell three times in the first night. My wife actually fell on the floor. Luckily, she was OK. Otherwise, our whole vacation would be ruined. I would not recommend this property for seniors at all.
Leisure Partner
10/10
Exceptional
11 May 2025
Sepideh
Much better than photos, very clean, great location, bed was confortable, good size for three people.
Leisure Family_with_children
10/10
Exceptional
10 May 2025
Stephen
Aleski, front desk staff and room attendants were awesome. Aleski should be praised for his service
Business_and_leisure Partner
10/10
Exceptional
10 May 2025
MARITES
We really enjoyed our stay here in Madrid. The hotel is close to the Atocha train station and Metro stop. Lots of restaurants to choose from.
Leisure Family
10/10
Exceptional
09 May 2025
Patricia

Excellent location close to train station and many

The room was a little small for 6days but very cozy and clean and in a great location walking distance to many places.
Partner
8/10
Excellent
21 Apr 2025
Jane
The property is conveniently located in a tourist center of Madrid. The property management is responsive, friendly and helpful.
Leisure Family
6/10
Pleasant
16 Apr 2025
Mark
This is not a hotel. It should be marketed as an Airbnb. If you're ok with no front desk, no one to call with questions / problems, last minute emailed instructions for building entry, digital code room access, isolated hallways, confusing entry areas, etc - then this is the place for you. The room itself is small (like most of European hotel rooms), but clean. No maid service.
Leisure Partner
10/10
Exceptional
15 Apr 2025
Catherine
Very close to Prado and the gardens
Leisure Self
10/10
Exceptional
10 Apr 2025
Gale
As described
8/10
Excellent
09 Apr 2025
Karen
It was Good, not Service at all before 10:00 am, very disappointed.
Friends_and_family Family
4/10
Poor
05 Apr 2025
Kevin
We have stayed in guesthouse before, but they were never part of an apartment complex. You had to enter three codes just to enter your room. There is no space in the room for lugguage and clothing. They offer a few hangers, that are paper and absolutly aweful to use. The place to hand your few items is right above the tea kettle, which makes no sense! The bathroom was spacious and well lit, but you would run out of hot water if showing around 7 - 9 pm. They did not offer any clean towels during a 5 day stay. They also say they offer coffee/tea in the room. There was only enough for 1 day. If you know your guests are there for 5 days, give them ample supplies. I had to go and buy toilet paper to get us through our stay.
Leisure Partner
10/10
Exceptional
03 Apr 2025
Robert
Alex was really great at the desk!
Leisure Family
8/10
Excellent
01 Apr 2025
Eunsill
Texted me Wrong information of the room # assigned so made us confused when we arrived
Late afternoon but no one to contact
8/10
Excellent
31 Mar 2025
bruce
This is a decent place to stay in a prime location, close to Reina Sofia and Atocha Station. The price was kind of high for what it is though. Overall, it was a good experience.
Leisure Family
10/10
Exceptional
27 Mar 2025
Rohit
One downside everyone will say is about bieng loud at night. But they do offer sound insulated windows
Leisure Family_with_children
10/10
Exceptional
25 Mar 2025
Anthony
Great location and room. Comfy bed
10/10
Exceptional
19 Mar 2025
Laura
Great property for its price, great location
Leisure Friends
10/10
Exceptional
11 Mar 2025
Barry
Very nice small suites.
Highly recommended
Leisure Partner
10/10
Exceptional
06 Mar 2025
Roch
We appreciated our stay. The bed was large (king sz) and comfortable. The shutters darkened the room perfectly. The double glass doors blocked out all of the street noise. The bathroom was very functional.
Suggest that a night-light in the bathroom might be useful. Thank you.
Leisure Partner
10/10
Exceptional
05 Mar 2025
Rebeca
The room is small, but everything inside is of very good quality. It has all services and is very well located (close to the train station, Prado museum, and all the cool Madrid places). I strongly recommend for 1-2 people stay.
Business_and_leisure Self
10/10
Exceptional
05 Mar 2025
Tracie
The hotel is close to all transportation. The rooms are small but clean and have everything you need. The hotel offers storage lockers for luggage if needed. Good value.
Leisure Partner
8/10
Excellent
27 Feb 2025
Tanya
Early check-in was available even without request.

Very good location.

Some guests are very noisy, woke us around 4 am. I did not realise the walls were so thin.

Bathroom - decent size, good shower.
Leisure Partner
8/10
Excellent
13 Feb 2025
Carlos
Excellent Location
Leisure Family
6/10
Pleasant
03 Feb 2025
Dayami
For one night is ok to stayed
10/10
Exceptional
28 Jan 2025
Lowell
Staff was very helpful and courteous.
Leisure Partner
8/10
Excellent
27 Jan 2025
Daniel
It would have been better if the property has sent the information needed before the day of check-in. I didn't get the email containing the information until after we had already arrived, so there was a fair amount of confusion.
Leisure Partner
10/10
Exceptional
18 Jan 2025
Evelin
Near the station
Leisure
10/10
Exceptional
05 Dec 2024
Sangram
Close to all major points of interest in city center
Business_and_leisure Family_with_children
10/10
Exceptional
02 Dec 2024
Adrian
It's a great place, excellent location and the staff is friendly. They contact you by email and WhatsApp, sometimes the link doesn't work but it's ok, at the property they fix it for you. It's close to everything, they have coffee, tea, lockers if you need to safe your baggage while they are cleaning the room. The price is acceptable. I'll come back for sure and I will share with friends and family their information.
Leisure Family
10/10
Exceptional
22 Nov 2024
David
Check in seemed complicated but worked well. Not a traditional reception but the person who was there when i arrived was excellent. Room was big for the price. Big thick windows to block street noise. Overall very good value for the area.
Leisure Self
10/10
Exceptional
21 Nov 2024
Maria Carla
Todo maravilloso y el
Recibimiento de Conchi espectacular !! Muchas gracias ❤️
10/10
Exceptional
13 Nov 2024
Zack
Great experience
6/10
Pleasant
13 Nov 2024
Nelson

Good location

Close to Atocha train station. You can hear the next door … it is ok for one night
Friends_and_family Family
10/10
Exceptional
09 Nov 2024
Jim
Based in a block of apartments, the common areas are well-kept if traditional looking, but once you get into the suites themselves, it's like stepping forward in time, in terms of decor.

The location is great for the main train station, most places are walkable and if you don't fancy that, the metro is nearby.
Leisure Self
10/10
Exceptional
29 Oct 2024
Wendy R
Muy buen servicio,habitaciones cómodas lo recomiendo.
10/10
Exceptional
24 Oct 2024
Agnes
Overall satified with the money i paid

Location & surroundings

Colectia Stays Atocha
Calle Dr Mata 1 3 A, Madrid, Spain

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Colectia Stays Atocha

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