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Smartr Atocha Reina Sofia
Madrid · Spain
Calle Rafael Del Riego, 24View location
8.0/10Excellent88 Reviews
Cleanliness9.0/10 9.0
Comfort8.0/10 8.0
Condition9.0/10 9.0
Value8.0/10 8.0
Amenities8.6/10 8.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Smartr Atocha Reina Sofia
The Smartr Atocha Reina Sofía holiday apartments are located in Madrid's Arganzuela district, just 500 meters from Atocha Train Station and 700 meters from the Reina Sofía Museum.
Each apartment features a TV, a private bathroom with a shower and hairdryer, and a fully equipped kitchen with a fridge, dishwasher, and microwave. Nearby attractions include Puerta de Toledo, Retiro Park, the Thyssen-Bornemisza Museum, the Botanical Garden, and the Prado Museum. Adolfo Suárez Madrid-Barajas Airport is 15 km away.
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A stay at Smartr Atocha Reina Sofia places you in the heart of Madrid, within a 5-minute drive of National Prado Museum and El Retiro Park. This aparthotel is 1.5 mi (2.4 km) from Gran Via and 1.7 mi (2.8 km) from Puerta del Sol.
Make yourself at home in one of the 25 air-conditioned rooms featuring kitchens with ovens and dishwashers. 32-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include coffee/tea makers and washing machines, and housekeeping is provided on request.
Guests will find features like a virtual front desk.
Popular amenities
Free WiFi
Dining services
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
4:00 AM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No front desk
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 25
Pet max weight (per pet) in lb is 55
Only dogs are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: EUR 50 per stay
We have included all charges provided to us by the property.
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You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Property Registration Number 03/313575.9/16
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Minimal age
18
-
Optional fees
- Nearby parking fee: EUR 20 per night (656 ft away)
- Pet fee: EUR 30 per pet, per stay
- Service animals are exempt from fees
- Housekeeping fee: EUR 30 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Museo Nacional Centro de Arte Reina Sofía
0.6 km / 0.4 mi
Atocha Station Memorial
0.7 km / 0.4 mi
Paseo del Prado
0.8 km / 0.5 mi
Royal Botanical Garden
0.9 km / 0.5 mi
El Retiro Park
1 km / 0.6 mi
CaixaForum Madrid
1.1 km / 0.7 mi
National Prado Museum
1.3 km / 0.8 mi
Madrid Río
1.6 km / 1 mi
Matadero Madrid
1.6 km / 1 mi
Thyssen-Bornemisza National Museum
1.7 km / 1.1 mi
Plaza de Santa Ana
1.7 km / 1.1 mi
Congress of Deputies
1.8 km / 1.1 mi
El Rastro
1.8 km / 1.1 mi
Plaza de Canalejas
1.9 km / 1.2 mi
Calle de Alcalá
2 km / 1.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 25
- Apartments: 24
- apartment
- MasterCardExtra charge
- VisaExtra charge
- MaestroExtra charge
- Visa ElectrónExtra charge
- Check-in hour
- Check-out hour
- Wi-fi
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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APARTMENT STANDARDAPARTMENT • STANDARD • 1 Bedroom • 69 m²APT.ST
Room overview
Non-smoking room- Room size
- 69 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, Sofa bed
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmartr Atocha Reina Sofia
APARTMENT STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 69 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, Sofa bed
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT STANDARDAPARTMENT • STANDARD • 1 Bedroom • 69 m²APT.ST-3
Room overview
Non-smoking room- Room size
- 69 m²
- Occupancy
- Guests: 1–3 • Adults: max. 1 • Children: max. 2
- Bed setup
- Sofa bed, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmartr Atocha Reina Sofia
APARTMENT STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 69 m²
- Occupancy
- Guests: 1–3 • Adults: max. 1 • Children: max. 2
- Bed setup
- Sofa bed, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST-3
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO STANDARDSTUDIO • STANDARDSTU.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmartr Atocha Reina Sofia
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmartr Atocha Reina Sofia
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 44 m²STU.ST-4
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Living room: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmartr Atocha Reina Sofia
STUDIO STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST-4
Room amenities
- Wi-fi
- Living room: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 44 m²STU.ST-3
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Living room: 1
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmartr Atocha Reina Sofia
STUDIO STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST-3
Room amenities
- Living room: 1
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDROOMS TWO BATHROOMSAPARTMENT • TWO BEDROOMS TWO BATHROOMS • 1 Bedroom • 86 m²APT.2W-B2
Room overview
Non-smoking room- Room size
- 86 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width, Sofa bed, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS TWO BATHROOMS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmartr Atocha Reina Sofia
APARTMENT TWO BEDROOMS TWO BATHROOMS
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 86 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width, Sofa bed, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS TWO BATHROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2W-B2
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmartr Atocha Reina Sofia
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 44 m²STU.ST
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmartr Atocha Reina Sofia
STUDIO STANDARD
Room photos
10 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT STANDARDAPARTMENT • STANDARD • 1 Bedroom • 69 m²APT.ST-4
Room overview
Non-smoking room- Room size
- 69 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width, Sofa bed
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmartr Atocha Reina Sofia
APARTMENT STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 69 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width, Sofa bed
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST-4
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT CAPACITY 5 TWO BEDROOMSAPARTMENT • CAPACITY 5 TWO BEDROOMS • 2 Bedrooms • 86 m²APT.B2-C5
Room overview
Non-smoking room- Room size
- 86 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- CAPACITY 5 TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmartr Atocha Reina Sofia
APARTMENT CAPACITY 5 TWO BEDROOMS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 86 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- CAPACITY 5 TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-C5
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT CAPACITY 6 TWO BEDROOMSAPARTMENT • CAPACITY 6 TWO BEDROOMS • 2 Bedrooms • 86 m²APT.B2-C6
Room overview
Non-smoking room- Room size
- 86 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 5
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width, Sofa bed
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- CAPACITY 6 TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Living room: 1
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmartr Atocha Reina Sofia
APARTMENT CAPACITY 6 TWO BEDROOMS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 86 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 5
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width, Sofa bed
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- CAPACITY 6 TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-C6
Room amenities
- Living room: 1
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Smartr Atocha Reina Sofia
47
reviews shown
Mildren Auxiliadora
First, the check in was at 3, and the instructions were sent 3:20. We were already in Madrid and we didn't know if we had a place to stayed. They didn't answer the WhatsApp, we need to look for a phone with local SIM to call them to know what's going on. The AC was broken. We escalate the issue and they didn't do anything, just apologize by the inconvinience, we end up having to rest with Madrid heat without AC. Finally the coach bed was broken so I was very uncomfortable. Finally I can say the this accommodations where nobody put their face into the customers, is very easy to say just I'm sorry and let the customers help less. Poor customer services
Melanie
The lack of staff onsite is a problem. The instructions on using the access codes were very sketchy. I needed assistance but no one answered the phone when I called the number given. Then I was locked in my room because of a problem with the door. When I managed to get out, i could not lock the door behind me. Again, no answer to my phone call. It was clean and centrally located but I cannot recommend the place.
Edna
Excellent
Jose
It was good for the money !
Sunitha
Terrible. It is run down place with lot of bed bugs. The pictures are scamming and deceptive for travelers.
Susan
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
George
Spacious and comfortable in a great location. Remote checkin worked well.
Renee
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner.
Also, the hotel staff communicated very quickly with any questions I had using WhatsApp.
Thank you, Smartr Atocha Reina Sofia!
Also, the hotel staff communicated very quickly with any questions I had using WhatsApp.
Thank you, Smartr Atocha Reina Sofia!
Rachel
A clean and well positioned one night stay
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
Kevin
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
Denisse
Place very clean
Only We have problems to check in and when we got to the place We waited 2 hrs to get in the room otherwise happy with our stay .
Recommend 100%
Only We have problems to check in and when we got to the place We waited 2 hrs to get in the room otherwise happy with our stay .
Recommend 100%
Leo R
desk staff has no flexibility dealing with credit card payments over the phone, I had phone issues upon reaching Madrid & the desk agent made me come to their office just to complete the payment process, just plain absurd since the office has my credit card info to reserve the unit, the agent could easily have easily processed the payment & give the entry code for the property over the phone, NO need for a subway ride to the office just to be given the entry code, what a hassle!
Michael
Communication could have been better.
Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.
John
Really comfortable apartment in a good area, close to Atocha transport hub and attractions such as the Reina Sofia and Prado Museums and the Retiro Park. Lots of bars and restaurants within a few minutes walk. Only negative was trying to get used to the quirky lock on the apartment door.
Michael
Good location, room is clean. The staff was not helpful at all. I sent in-APP messages twice on the day, asking for check in instructions and access code, but didn't receive any reply. I called the staff when I arrived at property, I was told check in instruction has been sent to WhatsApp. I didn't receive any message from the property, we had never communicated on WhatsApp. The staff refused providing access code on phone, and didn't want to send the code thru email or in-APP messages. After 20 minutes argument on phone, finally I was given the code. My first day of a 4-week holiday was totally ruined. It was the worst ever check in experience.
Francisco
Nice quiet neighborhood
rafael
Very convenient locariin
jing
Be careful to book this place
Our room was not the one we booked om hotels.com. the room showed on hotels.com has a balcony and bright light. The room we got was a dark and no balcony with very bad smell. When you open the window you can see the garage around.
Mehmet
Clean and convenient place to stay, but, Check-in?
If you don’t have an internet access on the day of Check-in after 3:00 Pm, you might as well find another place to stay.
Check in software needs more work to be fully functioning.
Check in software needs more work to be fully functioning.
Todd
Apartment was perfect for a family of four visiting Madrid for a few days. Very clean and functional with a full kitchen. Neighborhood is good and close to shops and grocery.
Alicia
Very clean and although the check in is online the communication is very good. The remote receptionist was communication was great via what’s app.Excellent service
larry
Good location, good room space with kitchen and washer. Very close to Atocha train station. There are some stain marks on the coach need to be cleaned so people can sit on it.
Carlos Augusto
2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers).
Good location.
Good location.
Carlos
Nice and clean place, love it
David
Estuvo bien, la recomiendo
Loren Verónica
El único tema a resaltar es el olor a cañería, con poner un cubre coladeras será una solución oportuna.
Valéria
Apartamento conforme as fotos. Voltaria mais vezes!
Alysée
Idéalement situé à côté de la gare centrale, instructions claires et entrée indépendante. Le logement était grand, propre et confortable.
Seul bémol : les équipements de la salle de bain étaient tout délabrés, le distributeur de gel douche ou encore le pommeau s'est complètement démonté dans ma main.
Seul bémol : les équipements de la salle de bain étaient tout délabrés, le distributeur de gel douche ou encore le pommeau s'est complètement démonté dans ma main.
Victor
Apartamento conforme descrito , localização boa porém um pouco afastada das partes turista mais da para se locomover a pé ou de ônibus , próximo à estação de trem e metrô , restaurantes e mercado perto , apartamento bem equipado estadia de 3 pessoas bem tranquila , bairro bom e seguro , andamos bastante a noite sem problema nenhum . Recomendo e voltaria em uma outra oportunidade
Rosa María
NO EMITEN FACTURA Y NO RESPONDEN A LOS EMAILS PARA SOLUCIONAR EL PROBLEMA.
SI ERES UN CLIENTE CORPORATIVO ÁNDATE CON OJO PORQUE NO TE HARÁN LA FACTURA CORRESPONDIENTE Y SE TIRARÁN LA PELOTA ENTRE HOTELES.COM Y EL ALOJAMIENTO. MUY MALA PRÁCTICA, E ILEGAL.
SI ERES UN CLIENTE CORPORATIVO ÁNDATE CON OJO PORQUE NO TE HARÁN LA FACTURA CORRESPONDIENTE Y SE TIRARÁN LA PELOTA ENTRE HOTELES.COM Y EL ALOJAMIENTO. MUY MALA PRÁCTICA, E ILEGAL.
Jesper Luja
Fin lejlighed. Basic - men i orden. Meget fin rengøring.
Indtjekninsprocedure helt forfærdelig. Link ikke sendt på mail som aftalt af vært/Hotels.com.
Vi havde sendt mail via Hotels.com app. flere dage i forvejen, men ingen tilbagemelding.
Indtjekninsprocedure helt forfærdelig. Link ikke sendt på mail som aftalt af vært/Hotels.com.
Vi havde sendt mail via Hotels.com app. flere dage i forvejen, men ingen tilbagemelding.
Ricardo
Tudo joia
Ricardo
Foi tudo bem
Victor
Muy buen espacio, la ubicación excelente para quien quiera moverse rápido en metro o tren a otra ciudad o incluso para ir al aeropuerto, el único pero que le pongo son los colchones están muy feos o son de mala calidad o son muy viejos, el sofá cama chueco completamente y es difícil dormir así
Yuchen
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。
優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。
缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。
#馬德行
#西葡之
優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。
缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。
#馬德行
#西葡之
ENRIQUE
Está bien para dormir y el lugar está limpio
Jacqueline
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
BRUNO MÁRIO
A comunicação com gerência foi ótima, assim como o check in. O maior problema é o quarto da suíte que é muito pequeno, difícil até para abrir as malas e não tem nenhum armário, prateleira ou gaveta para acomodar os pertences. A vista das janelas é muito feia, caso se importe com isso vale mencionar. Observei que hóspedes que chegavam a noite tiveram dificuldade para receber o código de entrada, sugiro que se for este o caso avise a propriedade com antecedência que chegará a noite. Localização excelente, muito perto da estação metro e da estação de trem Atocha, farmácias, mercados e ótimos bares e restaurantes tudo isso a poucos metros. A máquina de lavar roupa não é secadora.
Maria T
Apartamento bom falta apenas um pouco de manutenção
Ivan
Would definitely book again.
Check in info received before arrival. Nice apartment. Plenty of dining or grocery shopping around.
No WINE OPENER?! A towel in the kitchen would be useful to do minor dishes (apartment had a dishwasher, but traveling solo, didn’t really need it). Door to apartment let in some noise from people coming and going, but bedroom was quiet.
No WINE OPENER?! A towel in the kitchen would be useful to do minor dishes (apartment had a dishwasher, but traveling solo, didn’t really need it). Door to apartment let in some noise from people coming and going, but bedroom was quiet.
FRANCISCO
No es para todos
Mandaron instrucciones para check in, pero no hay lobby. No hay cuidado de maletas, y los que hay en los alrededores no son 24 horas. La falta de toque humano es frustrante. Preferi ir a otro hotel.
Ana
El departamento es amplio, iluminado y muy limpio, se encuentra a unas cuadras de la estación atocha, tiene todo lo necesario, muy recomendado, lo volvería alquilar
Else
Udmærket lejlighed
Vi havde nogle rigtig fine dage i Madrid og boede i studielejlighed hvor der var fin plads og alle de ting vi skulle bruge i køkkenet. Området var roligt men lejligheden noget mørk og med udsigt til baggårde
Norberto A
Zero
Péssima comunicação. Para entrar no prédio tive que recorrer à ajuda de hóspedes e o pior, para acessar na habitação a porta não abria e novamente outros hóspedes me ajudaram a sacudir a porta até abrir. Entrei com minha bagagem e tive o receio de, em caso de sair com a bagagem no interior, ter que enfrentar as mesmas dificuldades para entrar. Então decidi permanecer na acomodação até o dia seguinte, sem almoço e sem janta.
Aoi
壁が薄いのか、隣人がうるさ過ぎたのか、音が響いたのが気になった。それ以外は快適でした。
Ruth Elizabeth
Cómodo, bien ubicado
Apartamento muy confortable; cerca al museo de la Reina Sofía; muy recomendable
Francisco
CUIDADO CUIDADO CUIDADO
!CUIDADO, CUIDADO!
Si lo que quieres es pagar un apartamento, que además de pagar el precio de la habitación pagues una retención de un depósito, y llegar al apartamento y que no te hayan enviado la información de cual es ni como acceder dentro. Y que los estés llamando y tengan el teléfono apagado ( en todos los que te indica que puedes contactarles) y te dejen tirado en la calle esperando y esperando, este sin duda es tu apartamento.
Hay mucha gente que le queda grande querer ser empresario, se piensan que porque compres un apartamento, le pongas un sofá y una tele, y todo \"online\" ya eres empresario. Srs. Un negocio para que realmente puedan dar un servicio, hay que estar por él, y no apagar el teléfono en horarios laborales porque tienes que ir al supermercado o a comprar el pan.
Así que espero sirva a alguien este post
Si lo que quieres es pagar un apartamento, que además de pagar el precio de la habitación pagues una retención de un depósito, y llegar al apartamento y que no te hayan enviado la información de cual es ni como acceder dentro. Y que los estés llamando y tengan el teléfono apagado ( en todos los que te indica que puedes contactarles) y te dejen tirado en la calle esperando y esperando, este sin duda es tu apartamento.
Hay mucha gente que le queda grande querer ser empresario, se piensan que porque compres un apartamento, le pongas un sofá y una tele, y todo \"online\" ya eres empresario. Srs. Un negocio para que realmente puedan dar un servicio, hay que estar por él, y no apagar el teléfono en horarios laborales porque tienes que ir al supermercado o a comprar el pan.
Así que espero sirva a alguien este post
Location & surroundings
Smartr Atocha Reina Sofia
Calle Rafael Del Riego, 24, Madrid, Spain
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Smartr Atocha Reina Sofia
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