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ibis budget Madrid Calle Alcalá

Madrid · Spain

Rufino Gonzalez 19Metro SuanzesCasa de huéspedes sView location

8.6/10Excellent238 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.2/108.2
Condition8.8/108.8
Amenities8.6/108.6
See all ratings
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About ibis budget Madrid Calle Alcalá

The hotel comprises 103 cosy accomodation units. This hotel offers 24-hour reception for guests' convenience. Communal areas are wheelchair accessible at ibis budget Madrid Calle Alcalá. There is a car park. This hotel follows green practices. Some services of ibis budget Madrid Calle Alcalá may be payable.

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With a stay at ibis budget Madrid Calle Alcalá in Madrid (San Blas-Canillejas), you'll be within a 5-minute drive of Riyadh Air Metropolitano and IFEMA. This hotel is 2.8 mi (4.5 km) from Movistar Arena and 3.4 mi (5.4 km) from El Retiro Park.

Make yourself at home in one of the 103 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, hair dryers, and toothbrushes and toothpaste. Conveniences include blackout drapes/curtains, housekeeping is provided daily, and irons/ironing boards can be requested.

Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 44 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 9.50 for adults and EUR 9.50 for children
    • Covered self parking fee: EUR 11 per night
    • Pet fee: EUR 10 per pet, per night
    • Service animals are exempt from fees
    • Early check-in fee: EUR 15 (subject to availability)
    • Late check-out fee: EUR 15 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    French

    Spanish

Nearby attractions

Calle de Alcalá 0.2 km / 0.1 mi
Centro Comercial Campo de las Naciones 2.7 km / 1.6 mi
Arturo Soria Plaza Shopping Center 2.9 km / 1.8 mi
Riyadh Air Metropolitano 2.9 km / 1.8 mi
IFEMA 3.2 km / 2 mi
Plenilunio Shopping Mall 4.3 km / 2.7 mi
Centro Deportivo Municipal la Elipa 4.5 km / 2.8 mi
Hospital de La Princesa 4.9 km / 3 mi
Movistar Arena 4.9 km / 3 mi
San Camilo Hospital Quirón 5 km / 3.1 mi
El Retiro Park 5.4 km / 3.4 mi
Paseo de la Castellana 5.8 km / 3.6 mi
ABC Serrano 5.8 km / 3.6 mi
U.S. Embassy 5.9 km / 3.6 mi
El Corte Inglés 5.9 km / 3.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 103
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • BarExtra charge
  • Restaurant
  • Green Key (FEE)
  • LGTBIQ friendly
  • Non-smoking establishmentExtra charge
  • Single-Use Plastic Free
Show 1 more facilities & services
  • FitnessExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARD • 12 m²TWN.ST
    TWIN STANDARDPhoto unavailable14 photos

    ibis budget Madrid Calle Alcalá

    TWIN STANDARD

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    ibis budget Madrid Calle Alcalá

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    ibis budget Madrid Calle Alcalá

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUNK BEDDOUBLE • BUNK BEDDBL.BK

    Photos are not available for this room type.

    ibis budget Madrid Calle Alcalá

    DOUBLE BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    ibis budget Madrid Calle Alcalá

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    ibis budget Madrid Calle Alcalá

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUNK BEDRoom • BUNK BEDROO.BK

    Photos are not available for this room type.

    ibis budget Madrid Calle Alcalá

    Room BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    ibis budget Madrid Calle Alcalá

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 12 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable11 photos

    ibis budget Madrid Calle Alcalá

    DOUBLE WITH DOUBLE BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about ibis budget Madrid Calle Alcalá

8.6
Excellent
238 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.2 /10
Condition
8.8 /10
Amenities
8.6 /10
75 reviews shown
6/10
Pleasant
02 Aug 2026
JOHANA LOURDES DEL VALLE
.
8/10
Excellent
10 Jul 2026
Jorge
1
Family_with_children
4/10
Poor
01 Jul 2026
Lasherra
We arrived early. However, we never checked in because we arrived before check in time. We did wait in their lobby until we could figure out what to do in the process. I emailed the hotel over the hotels.com app and asked if we could check in earlier than 12 because we were already there and would be leaving the same day around 6pm. However no one responded. We left and made plans for the day. Never checked in or stayed in the room, which was very disappointing . I could have canceled the reservation but wouldn’t get our money back.I can’t give it a good review because I didn’t get to experience anything.
Friends_and_family Family
6/10
Pleasant
16 Jun 2026
Whitney
Pros: The room was clean, the bed was comfortable, and the air conditioning worked. It felt safe for a solo female traveler.

Cons: This is a VERY bare bones hotel and my rate was not quite \"budget\" low compared to other places I stayed in Madrid during the same week. Overall, it felt like staying in a dormitory. There was no hairdryer and only a shampoo/body wash combo for the shower and sink. Breakfast/coffee were not included in my room and water wasn't provided either. There was also no safe for storage and no extra lock on the door - it felt like someone could easily break into the room.
Self
10/10
Exceptional
12 Jun 2026
Maria
Clean, friendly staff very helpful.
Family_with_children
8/10
Excellent
09 Jun 2026
JORGE
Ffe
6/10
Pleasant
09 Apr 2026
Noman ud
Parking is safe, next to metro station ( only 3 mins by walk). Clean room.
No air conditioning ( in 25/26 temperature it was still set to winter hot air) and in the surrounding there is construction thats why it was noisy to open the windows
Towels were not cleaned as well.
Partner
10/10
Exceptional
27 Mar 2026
Mukesh
room, toilets and bathroom were clean with towels. clean beds and pillow. Staff speaks English well. Family friendly environment with plenty varieties of breakfast available. Hot water available 24/7 at the reception. Lift is small but perfect for 4 persons. Free luggage storage services available on the other side of car park. near to metro station and so many local restaurants nearby available. There is also a big grocery store nearby in 5 minutes walking. But, the aircondition doesnt work. its operated from the reception and was switched off. It was cold so we never needed aircon.
Family_with_children
8/10
Excellent
24 Mar 2026
Ana
Did not eat breakfast
8/10
Excellent
22 Mar 2026
Melissa
Great to travel on a budget..clean, updated and great location with Suanzes Metro Station just steps away as well as bus stops that will connect you to all of Madrid. Keep in mind your needs and the length of your stay since rooms don’t have a closet or any storage space, no fridge and eventhough you have a private bathroom in your room, every part is separated, the bathroom sink is not enclosed, it is in the room and when you open the shower door you are in the room as well, the only private part of the bathroom is the toilet. This might be important if your are sharing a room with someone other that your partner of direct family.
Family
10/10
Exceptional
20 Dec 2025
Isaac Turay
All your staff's are very nice and I appreciate
Business_and_leisure
8/10
Excellent
02 Dec 2025
Temiloluwa
Room was clean and breakfast was good
Business_and_leisure
10/10
Exceptional
11 Nov 2025
timothy
Parking is very convenient
Partner
6/10
Pleasant
03 Nov 2025
Nilda
I wasn't aware of the type of the property I booked, as I thought all Ibis hotels were similar. It was a big surprise to discover the \"blue\" Ibis, which were a bit small and simple in my opinion, but the staff were very friendly and courteous, making the place very pleasant...
Leisure Family
10/10
Exceptional
30 Oct 2025
Marialejandra
The staff was incredibly helpful
Friends_and_family Family
8/10
Excellent
21 Oct 2025
Saad
Good overall but there was a strong smell of catering food being cooked middle of the night. There is currently construction happening right next door which started at 8 am.
Leisure Family_with_children
10/10
Exceptional
11 Sep 2025
Victor
It was nice to be able to have breakfast early, since we had to leave early. The personal was really nice!
Leisure Family
10/10
Exceptional
28 Aug 2025
aparna
Very convenient opposite bus stop takes you to core tourist areas
Leisure Family
8/10
Excellent
18 Aug 2025
JONATHAN
Good hotel near metro and bus for airport overnight stay
Leisure Family
6/10
Pleasant
08 Aug 2025
cam
It was ok the bathroom is INSIDE the room. Like the shower leaks everywhere and the area outside is loud
Leisure
6/10
Pleasant
17 Jul 2025
Juan Carlos
Thin mattress, and a bathroom that looks like an airplane bathroom (the materials are the same actually).
6/10
Pleasant
17 Jun 2025
David
Good if your looking for a basic small room.
Leisure Partner
10/10
Exceptional
20 May 2025
Thomas
Excellent excellent property to vacation Madrid nice area clean room simple expensive and has a nice breakfast Marcos excellent
Business_and_leisure Self
10/10
Exceptional
30 Mar 2025
Marius
Good, clean room, very good breakfast. It is a good value hotel if you don't mind a 45 min subway ride ( with a change of lines) to get to the Center Madrid to major attractions. The consolation is that the station is a very short walk from the hotel and, the subway in Madrid is safe, clean , precise and very civilized.
Leisure Self
8/10
Excellent
08 Mar 2025
Monis
Good Budget Property
10/10
Exceptional
17 Feb 2025
POONEH
The front staff was very friendly and accomodating when we asked for a larger room. We stayed in Madrid only one night.
Leisure Family
6/10
Pleasant
03 Feb 2025
Neil
Basic as basic can be. But good enough if just looking for a place to sleep and good value.
Leisure Family
10/10
Exceptional
17 Jan 2025
Travel
A good hotel with smartly equipped rooms. Very clean. Super delicious breakfast. Kind staff.
Leisure Partner
10/10
Exceptional
02 Nov 2024
Virginia
Excelente hotel cerca del aeropuerto muy confortable, personal amable, fácil acceso, muy bueno para el precio que pagas.
Self
10/10
Exceptional
02 Nov 2024
Loraine
Very good! Sam helped me alot
Leisure Self
10/10
Exceptional
03 Aug 2026
Paulo
É bem aconchegante e limpo. O pessoal é muito educado e prestativo, café da manhã ótimo.
10/10
Exceptional
03 Aug 2026
Adriana
Maravillosa experencia con niños. Repetiremos seguro!
10/10
Exceptional
01 Aug 2026
Jonathan
Todo Excelente muy buena limpieza
10/10
Exceptional
31 Jul 2026
Nawal
Proche de l’aéroport 14 min en voiture et les transports en commun à 2 min à pied
10/10
Exceptional
27 Jul 2026
Luiza
Gostei muito do hotel. Quarto, roupas de cama e toalhas bem limpas. Cama confortável. Chuveiro e ar condicionado funcionando direitinho. O café da manhã é básico, mas muito bom. A localização do hotel está longe dos principais pontos turísticos, mas perto da estacao de metrô Suanzes que dá acesso ao centro, Gran via e principais pontos turísticos. Tem mercados perto. Região boa e silenciosa. Gostei de tudo!
10/10
Exceptional
27 Jul 2026
cristina
Quarto limpo, funcionários prestativos
10/10
Exceptional
12 Jul 2026
Igor Augusto
Fantastic place, very simple and well located.
Friends_and_family Family
10/10
Exceptional
13 Jun 2026
Fabio
Muito bom o hotel e funcionários
Partner
10/10
Exceptional
07 Jun 2026
Angeles
Me gusta la experiencia en el hotel.
8/10
Excellent
07 Jun 2026
Samet
Kahvaltı
6/10
Pleasant
08 May 2026
Dayane Priscila
O atendimento foi nosso maior desafio. O rapaz que nos recebeu estava se desdobrando para fazer outras coisas ao mesmo tempo que cuidava da recepção. Talvez por essa razão, sua atitude foi um tanto grosseira conosco.
Friends_and_family Family
10/10
Exceptional
07 May 2026
Cidemar
Estacionamento ótimo e equipe treinada
10/10
Exceptional
06 May 2026
Fernanda
Excelente!
6/10
Pleasant
26 Apr 2026
VANESA
La peor cama en la que he dormido en un Ibis nunca. Jamás me había pasado antes. Cama mediocre, almohadas con grumos y habitación con muchísimo ruido de fuera, nada insonorizada. No dormí nada en toda la noche.
Partner
8/10
Excellent
19 Apr 2026
cyril
Chambre propre, simple, suffisante pour une nuit. Petit déjeuner correct, manque un coin nourriture chaude.
Personnel top!!!
Partner
10/10
Exceptional
19 Apr 2026
Lidia
Todo genial. Personal atento. Desayuno sencillo, pero muy completo.
10/10
Exceptional
15 Apr 2026
CLAUDIA
Perto do metro Suanzes, e do aeroporto! Óptimo pequeno-almoço!
Friends_and_family Family
6/10
Pleasant
12 Apr 2026
bashar
It is ok
8/10
Excellent
11 Apr 2026
Andres
Personal muy amable y atento, pero las habitaciones son demasiado pequeñas. La ubicación es buena. Malo es que el aire acondicionado lo tiene condicionado a prenderlo a las 10pm y lo enfría, hacía bastante calor que tuve que abrir la ventana.
Friends_and_family Family
10/10
Exceptional
04 Apr 2026
Murilo
Excelente hotel, custo benefício
Friends_and_family Family
10/10
Exceptional
01 Apr 2026
Anderson
Quartos pequenos.
Friends_and_family Friends
8/10
Excellent
30 Mar 2026
Simone
Das ibis budget ist ein Standardhotel. Die Zimmer klein, kein Schrank aber alles sauber. Der Frühstücksraum ist im Empfangsbereich und eher klein, so dass es morgens unübersichtlich werden kann. Das Frühstück ist ein Standardfrühstück, von dem man gut satt werden kann um in den Tag zu starten. Die Anbindung an die Metrostation ist prima - fußläufig 3 Minuten vom Hotel entfernt. Man benötigt ca. 15-20 Minuten in die City von Madrid. Für Städtereisen ist es zu empfehlen
Partner
10/10
Exceptional
20 Mar 2026
Irene Rosalie Soriano
Very welcoming and the place is clean
Friends_and_family Family
10/10
Exceptional
18 Mar 2026
Marcela Emma
Excelente
Business
10/10
Exceptional
11 Mar 2026
Deninson
Muy jovial excelente atención
Self
8/10
Excellent
05 Mar 2026
Victor
O hotel é super bem localizado. 5 minutos da estação Suanzes da linha 5. O Parque de Lá Molinas a frente da estação. A avenida enome, possivel encontrar vários bares, restaurantes e mercadinhos. Segurança tranquila, não é uma região que transmite medo. Vale super a pena o custo X benefício.
Partner
10/10
Exceptional
04 Mar 2026
Ana giulia
Foi uma estadia super tranquila, cafe da manha muito bom e completo, tive facilidade de comunicação com os funcionários
Friends_and_family Family
8/10
Excellent
01 Mar 2026
Miguel Angel
Todo correcto, según lo esperado.
10/10
Exceptional
01 Mar 2026
Guido
La relación precio-calidad es muy buena. Es un hotel económico, bien ubicado y prolijo.
Friends_and_family Family
6/10
Pleasant
27 Feb 2026
gizelda
O quarto apresentava cheiro de mofo e deveria informar que um dos quartos não tinha janela
Friends_and_family Friends
10/10
Exceptional
26 Feb 2026
Jose
Extraordinario servicio y limpieza. Cerca del transporte público. Lugar amigable y acogedor.
Partner
10/10
Exceptional
19 Feb 2026
Christian
Habitación amplia, limpia y me gusto la ubicación
Leisure Partner
10/10
Exceptional
18 Feb 2026
Christian
A mí y a mi esposa nos encantó
Partner
2/10
Poor
15 Feb 2026
Laura
No me gustó
10/10
Exceptional
08 Feb 2026
Laureane
A equipe é super atenciosa,o café da manhã é com tudo novinho e muito saboroso,o quarto tem cama e banho perfeitos.Limpo e silencioso o hotel. Nota 10,recomendo!
8/10
Excellent
31 Jan 2026
Harun
Quite ok for its cost.
10/10
Exceptional
29 Jan 2026
ARTHUR
Recepção muito atenciosa, quarto espaçoso e localização excelente.
6/10
Pleasant
26 Jan 2026
Jose
Sorpresa total en negativo.
Habitaciones pequeñas, baño integrado, si sitio para poner las maletas. Nada q ver con la línea de IBIS que conozco
Business
10/10
Exceptional
20 Jan 2026
Fernando
Apesar de pequenino, o quarto atende a uma pessoa com pouca bagagem. Limpo. Água na temperatura ideal, mas o aquecimento nem tanto. Equipe cordial.
Business
10/10
Exceptional
15 Jan 2026
Albert
Boa localização, na linha 5 verde do metro, estação Suanzes.
8/10
Excellent
15 Jan 2026
Lehmus
Kyllä:)
Leisure Self
8/10
Excellent
14 Jan 2026
Francisco
Todo correcto
Business
10/10
Exceptional
13 Jan 2026
Cesar
Excelente atención!
Leisure Partner
10/10
Exceptional
11 Jan 2026
Munira
Quarto pequeno padrão íbis porém limpo e cama confortável. Excelente localização, metrô muito próximo, cafeteria na esquina.
Friends_and_family Family
8/10
Excellent
04 Jan 2026
DANIEL F
Atendimento excelente.
Partner

Location & surroundings

ibis budget Madrid Calle Alcalá
Rufino Gonzalez 19Metro SuanzesCasa de huéspedes s, Madrid, Spain

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ibis budget Madrid Calle Alcalá

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