Name: Escala Suites
Address: Calle Conde De Las Posadas 13, Madrid, 28042, ES

6/10

Pleasant

25 Jun 2026

Lucia Leonor

Nice quiet location but I was put in a room in the basement that had no windows. I understand that I had booked the cheapest room but the hotel seemed empty. It would have been smart to upgrade me and that would have resulted in a better review as it would have not been an additional cost to them with so many empty rooms.

Self

10/10

Exceptional

16 Feb 2026

Stephen

Fabulous hotel on the outskirts of Madrid about a 10 minute walk to a Metro Station that gets you into the centre of Madrid in around 25 minutes. Also the local bus to the Airport stops outside the Metro station as well. Clean, comfortable hotel with fast WiFi, a smart TV and a cosy double bed. Breakfast was included as well in the price. 10/10 for me. No faults whatsoever!!

Leisure Self

2/10

Poor

03 Sep 2025

Daniela

there was some issue with the room I was gonna get so when I got there around 9pm to check in the receptionist told me there was no room for me. then he offered me to spend the night in the staff room without a bathroom . I Said yes because I had nowhere else to go nor spend the night at that time. The receptionist offered to gave me the money back and to let me stay in the staff room for the night which I did appreciate. I got 60 euros back and barely slept for 2 hours until around 6 am he came into the room and sent me to another room that got empty because someone just checked out mind you he told me I can shower there which I didn't because it wasnt cleaned. I have never experience something like this I felt very uncomfortable. I really dont wish anyone goes through this like I did at this hotel. it was not acceptable at all. The receptionist was nice but he kept on saying not to complain to Expedia because they could get in trouble, I told him I contacted Expedia and that's when he gave me the 60 euros back .

Leisure

10/10

Exceptional

31 Aug 2025

Sanjiv

Great property

Business Self

8/10

Excellent

10 Jul 2025

Magtiel

Hotel ok. La atencion de William 5 estrellas!

Wiliam en la recepcion fue muy atento y gentil. Su trato inmejorable.
La habitacion estaba muy limpia. La escalera algo sucia y descuidada.

Self

8/10

Excellent

13 May 2025

Maurice

Loved the property. Close to airport. Room didn’t have a window which I didn’t mind cause it allowed me to sleep in. Shower pressure and temp was excellent.

Self

10/10

Exceptional

20 Apr 2025

DEREK

ESCALA ESCAPE

Pleasant stay in nice neighbourhood. Shopping centre and eateries 10 minutes walk away. 15 mins walk to metro station Canillejas. Close to airport and about 10€ by BOLT.

Self

6/10

Pleasant

22 Feb 2025

Tyson

The door handle fell off along with the shower head

Leisure Self

10/10

Exceptional

02 Nov 2024

Flavia

It was a nice property but needs maintenance , the bed covers are full of nylon so you sweat a lot , they need to check the pipes because sometimes there is sewage smell

Business_and_leisure Friends

10/10

Exceptional

23 Oct 2024

Verified traveler

quiet, secure place, close to IFEMA, close to airport $15 euro

$6.50 euro breakfest good enough to get you to lunch. would stay again

Business

2/10

Poor

09 Sep 2024

HAYMAN T.

(-) I would describe this as a trap, while I booked for two nights, I found my room underground which gave me a feeling like I am jailed. No windows, no fresh air. The room was smelly (underground musty smell). Important aspect of the room should have been mentioned clearly to guests prior to the booking process. The lady at the desk tried to solve this but I was charged €30 more for giving me an alternative room.
(-) While the hotel mentioned that the hotel staff at the desk speaks English, apart from a lady, I found no English speaking staff.
(-) the safe in my room didn’t work.
(-) the refrigerator was faulty, I reported to a staff member, she responded that they already know that, and they still haven’t worked on fixing it.
When I left the ‘hotel’, I had a feeling like I was set free.
This was one of my worst hotel experiences. AVOID

Leisure Self

10/10

Exceptional

06 Aug 2024

Ivan Marcelo

Nos encanto el lugar

10/10

Exceptional

14 Jun 2024

James

Nice, calm and peaceful stay.

A little bit off the path of Madrid, but worth it. If you don’t mind a bit of walking, a metro station is about 15 minutes away - through a very nice, calm and safe neighbourhood.

Property is quite nice. Courtyard is a nice place to sit at night. Pool gets a lot of sunshine in the day. Staff are excellent and friendly. I felt very safe and the place was clean.

One minor detail is that my specific room was in the basement and it didn’t have a single window in it. I wish that had been communicated while booking the room. Maybe you can specify if you don’t want to be in the basement.

However, even with that detail, my stay was comfortable. Would stay again.

Self

10/10

Exceptional

10 Jun 2024

Robert

Nice stay

This was a nice place to stay close to the Madrid airport. Friendly staff, quiet place, nice furnishings with plenty of space for us.

Partner

6/10

Pleasant

09 Jun 2024

Cesar

Ok for 1 night right before the flight ✈️ \n

Ok for 1 night right before the flight ✈️
Limited parking 🅿️
No bottle of water
No coffee
Bien para una noche ya que está cerca del aeropuerto.
El cuarto no tiene café, ☕️ , agua para beber .
El estacionamiento es limitado !!

Business

10/10

Exceptional

28 May 2024

Jorge

Excellent place to stay, convenient location for going to airport, quiet neighborhood eventhough is a school in front of it. Places to eat and drik close to it. 8 minutes walking from and to airport bus stop

Partner

4/10

Poor

29 Apr 2024

Adriana

This place was kinda hidden. The towels were super hard/stiff and smelled weird.

Partner

6/10

Pleasant

13 Oct 2023

Chelsie

The neighborhood was really nice. The room was okay, wish it was a little cleaner. Overall a nice stay for a short time.

Leisure Partner

10/10

Exceptional

10 Sep 2023

Jose

Overall I had a great experience during by stay there!!

Leisure Self

2/10

Poor

05 Jun 2023

Rudolf

The sewage overflowed into bathroom and bedroom, leaving a terrible smell on everything, very disgusting experience...

Business Self

6/10

Pleasant

01 Jun 2023

Abby

I’m fairly certain they double-charged me for the room upon arrival (which I didn’t realize until after). I had already made a payment for the room on Expedia and they charged me an additional $72 on arrival, at first I thought maybe it was a deposit that I would get back, but the cost was almost exactly what I originally paid for the room and I didn’t get it back. Breakfast was a little underwhelming for the price we paid for it as well. However, the room was very clean, spacious and comfortable, and the location was at a midway point between the airport, IFEMA and Madrid Proper, so it was convenient.

Leisure Family

8/10

Excellent

22 Oct 2022

Rudolf

Enjoyed my stay there, although I didnt spend much rimwt there...

Leisure Self

8/10

Excellent

28 Jun 2022

Timothy

This property is in a neighborhood and you need to push the door buzzer to get in initially. I had an early morning flight and they were able to call me a taxi to the airport at 3:30AM. Even though it is within 1 km of the airport, the taxi has to go way out of the way to get back on the highway leading to the airport. It was 11 Euro each way, so take that in to consideration when comparing to hotels that have their own shuttle. There was a small grocery store, cafes and restaurants within a few blocks. The neighborhood was quiet and felt safe.

Leisure Self

8/10

Excellent

09 Dec 2021

Caroline

Good for business

Good convenient location for business

Business

4/10

Poor

23 Nov 2021

Eloy

Habitación en sótano sin ventilación y con ruido

Habitación en un sótano al lado de la lavandería. Muchísimo ruido de los empleados por la mañana. Habitación sin ventanas y con pésima ventilación.

Self

10/10

Exceptional

11 Nov 2021

Verified traveler

A little small but clean and good for the price

The single room in the basement was a little claustrophobic; maybe the above floor rooms would be better, but can't complain too much with the price and only for one night of stay. Room was clean and front desk was friendly. Good location to get to and from the airport. Quiet and safe neighborhood. Walkable distance to some tapa places and metro.

Self

8/10

Excellent

04 Nov 2021

Alice

Budget-friendly and close to the airport

Overall, my stay was good. The customer service was impeccable and the hotel is relatively close and easy to get to and from the airport. I think I got the worst room in the whole hotel though, since I was placed in the basement room furthest away from reception. The lack of windows meant that there was little to no ventilation down there (hence the complaints left on some of the other reviews about the smell). However, the smell wasn't so bad, just not the pleasant impression when you first walk into the room. Everything was pretty clean and the decor was nice enough. Just a shame that it felt a bit dingy because it was underground. There was no wifi signal in my room and the TV didn't work. My neighbours were noisy in the morning, so it would be good if the doors were a little more soundproofed (there were cracks of light around the frame, letting all the sound in). But the little fridge was handy and I was only staying for 1 night during my flight layover. All in all, I got what I paid for - a budget-friendly airport hotel. If you're lucky, you'll get one of the rooms pictured!

Self

10/10

Exceptional

12 Jul 2021

Verified traveler

The quiet and peaceful location away from bustling city. The garden area and grilled dinner in garden.

Leisure Partner

8/10

Excellent

16 Apr 2021

Jeannette

Close to airport and clean!

Convenient near airport. It was mixed in residential so not much if people want to sight see near by. Clean room and great drop key check out system!

Self

10/10

Exceptional

08 Jan 2021

Antonio

Cleanliness, service and price

Friends_and_family Partner

6/10

Pleasant

04 Aug 2020

Verified traveler

i overnighted and stayed only 6 hours but my reveiw is based on that

Leisure Self

10/10

Exceptional

28 Jul 2020

Rebecca

Amazing

Partner

8/10

Excellent

27 Dec 2019

M Carmen

Very Nices.

Partner

6/10

Pleasant

08 Dec 2019

Joe

great people, nice staff, nice location (next to running trail), BUT the place is too loud. It is easy to fix. They have very large wooden doors that people come in and out of constantly. They need to pad ALL the door seals. It sounds crazy but I was awaken SEVERAL times each night. I did not sleep more than 5 hours a night during my entire stay. I really like the place. Cute... with kind people, but it was too loud for me to sleep.

Business Self

2/10

Poor

25 Nov 2019

Verified traveler

This property falsely advertised stating it provided shuttle service, had no internet, our television failed to work, the room smelked like feces and sewer and the bathtub backed up

10/10

Exceptional

07 Nov 2019

Gerald

Madrid

Looked a little dodgy driving into an estate but once inside the unit all was good

Partner

8/10

Excellent

21 Jun 2026

Leticia

Estaba en planta baja pero limpia y con todo lo necesario. Para una noche perfecta y a buen precio

Friends_and_family Friends

10/10

Exceptional

13 Jun 2026

Claire Michelle

Beautiful place, an oasis in the suburbs of Madrid. Lovely gardens, there was always a shaded area, nice pool, room was spacious, clean, good air con, nice bathroom and the most comfortable bed I've slept in, had the best nights sleep in years. I would go back just for the bed! The gentleman at reception was kind and helpful throughout our stay, we were allowed to leave our luggage in a safe area after check out and stay in the gardens until it was time for us to leave to catch our bus. Breakfast was good, lots of choice and all very tasty. A very very pleasant stay, and a very tranquil place to rest after a lot of travelling. 100% recommended. Thank you.

Partner

10/10

Exceptional

26 Apr 2026

Doridsot

Chambre spacieuse et propre
Tres bon accueil

10/10

Exceptional

15 Apr 2026

Jörg

Alles ok

Friends_and_family Friends

10/10

Exceptional

29 Mar 2026

Ramon

Buena relación calidad precio

Self

8/10

Excellent

26 Mar 2026

Marco van

Hotel ligt prima voor als je zoals ik een bijeenkomst in Ifema hebt: 20 minuten lopen. Voor de stad Madrid is op 10 minuten lopen de rechtstreekse metro naar station Opera het beste, maar je bent wel bijna 45 minuten onderweg. De kamer was prima: goed bed, prima douche en koelkastje en kluis op kamer zijn heel handig. Personeel is super vriendelijk en behulpzaam. Eind van de straat is een lokale supermarkt. LET OP: ook al zegt Expedia anders, het ontbijt kost €6,50 per nacht extra, ter plaatse te voldoen. Is een basic continentaal ontbijt.

Self

8/10

Excellent

14 Feb 2026

JOSE ALBERTO

Atendimento muito bom.

Friends_and_family Family

10/10

Exceptional

06 Nov 2025

JORDI

Excelente estancia y Excelente trato

Business

10/10

Exceptional

27 Oct 2025

Magdiel

Me gustó todo, la habitación estaba limpia con su a/c, el baño tenía shampoo, el servicio al cliente muy bueno, recomiendo este hotel para un estadía en Madrid

Business Self

4/10

Poor

05 Sep 2025

Yuji

reconfirmのメールを英語で送りましたが返信はありませんでした。宿泊はできましたが、フロントの英語での対応が難しい時間帯もあるようです。

Business_and_leisure Self

8/10

Excellent

30 May 2025

Manuela

Faltaba ventana en mi habitación.. pero no le quitó encanto.
Cama muy cómoda. Y baño limpio.

Self

8/10

Excellent

01 Jan 2025

Harri

Asiallinen yöpymispaikka

Asiallinen yöpymispaikka melko lähellä lentokenttää. Sopii hyvin yhden yön yöpymiseen. Sisäpiha voi olla lämpimään aikaan viihtyisä.

Partner

8/10

Excellent

16 Dec 2024

William

Excelente

La habitacion bastante amplia,relación calidad precio fenomenal.

Partner

4/10

Poor

16 Nov 2024

Santiago

Para olvidar

Solo quiero una cosa, que el dueño del hotel pase una noche en la habitación 8.
Seguro que no volvería a su propio hotel.

Business

2/10

Poor

23 Oct 2024

Henrik

Elendig!!!

Sengen var svært ukomfortabel, og putene det samme. aircondition virket ikke som den skulle, da man verken kunne stille inn rett temperatur og at den laget mye støy.

Rett utenfor var det en skole som det kom veldig mye støy fra, noe som var meget plagsomt på morgenen.

Hele romma hadde i tillegg en vond lukt, og det bar preg av et slett renhold.

Friends_and_family Friends

8/10

Excellent

14 Oct 2024

Henock

I all like.

6/10

Pleasant

08 Oct 2024

ELEONORA ADRIENNE

The hotel is located in a nice suburban neighborhood. I enjoyed the 15-minute walk to the metro, but it may not suit those who prefer not to walk. My room was in the basement and didn't match the photos online. It was acceptable for one night, especially since it's only a 20-euro ride from the airport, but I wouldn't recommend it for a longer stay.

Business_and_leisure Self

6/10

Pleasant

23 Sep 2024

Jonas

Guter Service und schön gerichteter Garten/ Außenbereich. Die Lage ist eher mittelmäßig, man ist zwar schnell an einer Bus bzw. Metro Haltestelle, fährt jedoch mindestens 30 Minuten bis zur Stadtmitte. Das Zimmer war im Untergeschoss, hatte somit kein Fenster und war im großen und ganzen sauber. Modernisierungsbedarf besteht trotzdem, auch weil die Tür und die Wände kaum schalldicht sind. Für eine Nacht in Ordnung, für einen vergleichsweise doch eher niedrigen Preis.

Leisure Self

6/10

Pleasant

13 Sep 2024

Juan

La habitación no me gusto, estaba en un sótano sin una sola ventana a la par de un cuarto de lavandería, no fue buena experiencia.

Leisure Self

8/10

Excellent

30 Jun 2024

Mark Jan

I enjoyed the accomodation because it was walking distance from Shopping center and Restaurants. Conveniently located, taxi Bolt comes to the door of the accomodation.
shower, bed, GARDEN, pool all is good.

Business Self

8/10

Excellent

25 Jun 2024

Alexios Paul

Good place to sleep for people that hate carpets on the floor

Business

2/10

Poor

18 Jun 2024

bernardo

Simplemente comentar que me quisieron dar una habitación en un sótano sin ventilación cosa que no permitir creo que debería denunciarse esa práctica y quitarles la licencia

Self

2/10

Poor

11 Jun 2024

Aida

Horrible!!

No ha sido buena experiencia, la habitacion estaba en un sotano a la cual se llegaba por un pasillo donde estaban las sabanas sucias las taquillas de la gebte q trabajaba alli. La habitacion no tenia ventanas, estaba a lado de la lavanderia. Pedi cambiar pero estaba lleno supongo q x eso me bajaron al sotano. Tenia dos noches y pedi anular la segunda y me diberon q lo intentar yo por expedia. Al final solo pase alli unas horas y me fui. Asi que pague dos noches para dormir de 5 a 9 y sali sobre las 11.

Self

6/10

Pleasant

10 Jun 2024

Maria Argentina

Estuvo bien un lugar tranquilo. Al no tener transporte al aeropuerto hay que tomar taxi no aconsejo tomar los del aeropuerto sale alrededor de 28 euros mas el de regreso al aeropuerto 17 euros ya se incrementa mucho el precio.

Leisure Family

8/10

Excellent

05 Jun 2024

manuel

El hotel , está bien limpio, la atención , buena , un poco difícil encontrar el hotel , caminando , bueno para una estancia corta

Leisure Self

10/10

Exceptional

22 Apr 2024

Oscar

La atención fue maravillosa. July la joven de la recepción súper amable y atenta. El otro señor muy cordial y el ambiente muy tranquilo. Si quieres tener un sitio cómodo y confortable debes elegir este lugar. Calor humano que para mí es lo más valioso. Seguro que volveré muy pronto. Se los recomiendo

Business_and_leisure Self

6/10

Pleasant

18 Apr 2024

Didier

Das Zimmer war in Keller ohne Fenster.

Business Self

8/10

Excellent

13 Apr 2024

Carlos

Bueno

10/10

Exceptional

10 Apr 2024

Paul

????

Leisure Self

2/10

Poor

10 Feb 2024

Ricardo

Todos os dias acordei às 6h30 com o som da loiça que preparavam o pequeno-almoço

Business

2/10

Poor

29 Jan 2024

Andrea

Las habitaciones individuales están en el sótano. No tienen ventilación, obviamente tampoco ventanas ni luz natural. Además están junto a la zona de lavandería por lo que durante todo el día escuchas las máquinas, a los empleados hablar gritando y con música a un volumen altísimo.
Cuando pides explicaciones la respuesta es ninguna, te dicen que ya pronto terminan su jornada laboral, que antes no pueden hacer nada.

Business Self

8/10

Excellent

15 Jan 2024

Jose Antonio

Bien en general, buen precio para lo que es Madrid

10/10

Exceptional

17 Dec 2023

Rubén Darío

Visitando Madrid

Todo excelente

Self

10/10

Exceptional

25 Oct 2023

Tatiana

La habitación impecable y todo en perfecto estado, el sitio muy bien cuidado y el personal inmensamente agradable

Leisure Partner

8/10

Excellent

16 Oct 2023

Christian

good value for what you pay

Good value for money (it was very cheap so you can not expect that much). Close access to the airport.

6/10

Pleasant

13 Sep 2023

oscar

La habitacion individual era pequeña y estaba en la planta sotano, sin ninguna ventana ni vista al exterior.
La piscina tambien era bien pequeña

Business Self

8/10

Excellent

05 Jul 2023

Mónica

Nice and comfortable

I stayed for one night, since I was taking a connection flight early in the morning. The location is really good, not far from the airport, and accesible with public transport, nice and safe area. Communication before my arrival was not so good, I expected to get a mail with instructions but I didn’t, and didn’t have the access code upon arrival. That was not really a problem though, because when I knocked someone came to open the door (which was also a bit of luck). Staff was friendly. Took the breakfast service for 6.50€ (not 5€ as stated here on the website). The room was nice and very comfy, had air conditioned. I found traces of dirt in the bathroom floor.

Self

2/10

Poor

02 Jul 2023

Emilia

Al llegar al hotel, me dieron una habitación individual que estaba en el sótano, sin ventanas. Estaba en la entrada del cuarto de limpieza. Cada vez que pasaba algún trabajador se encendía la luz del pasillo, y se colaba en la habitación. Por no contar los ruidos de las bajantes de Wc de las habitaciones de encima… Imposible dormir.

En la web no se detalla la ubicación de la habitación. Ante una evacuación por fuego/agua tengo serias dudas que sea legal esta habitación.

Para no repetir

10/10

Exceptional

05 May 2023

John

Heerlijk rustige locatie.

Leisure Partner