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Holiday Inn Express Madrid Airport

Madrid · Spain

Avenida De Aragon, 402, Ciudad Pegaso, 402 CView location

9.0/10Excellent1,156 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort8.8/108.8
Condition9.4/109.4
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Madrid Airport

The Holiday Inn Express Madrid Airport, an IHG Hotel, is conveniently located in the San Blas-Canillejas district of Madrid, a short drive from IFEMA and Cívitas Metropolitan Stadium. This hotel offers 156 air-conditioned rooms, each equipped with a flat-screen TV, complimentary Wi-Fi, and a coffee/tea maker.

Guests can enjoy a complimentary buffet breakfast, work out in the fitness center, take a dip in the seasonal outdoor pool, or relax in the communal living room. Additional amenities include a restaurant, a coffee shop/cafe, a bar/lounge, a 24-hour business center, and 20 meeting rooms.

A roundtrip airport shuttle and self-parking are available for a surcharge.

Read more about this hotelShow less

With a stay at Holiday Inn Express Madrid Airport by IHG in Madrid (San Blas-Canillejas), you'll be within a 10-minute drive of IFEMA and Riyadh Air Metropolitano. This hotel is 9.6 mi (15.4 km) from Bernabéu Stadium and 9.8 mi (15.8 km) from El Retiro Park.

Make yourself at home in one of the 156 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. This hotel has 20 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager LEED Pets not allowed

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The seasonal pool will be open from July 01 to August 31.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • In accordance with national/local laws, air conditioning may be restricted to certain hours from 20 May to 01 October.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 5 per person (one-way)
    • Airport shuttle fee per child: EUR 5 (one-way)
    • Covered self parking fee: EUR 10 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Plenilunio Shopping Mall 3.7 km / 2.3 mi
Calle de Alcalá 4.8 km / 3 mi
Riyadh Air Metropolitano 7.9 km / 4.9 mi
IFEMA 9.2 km / 5.7 mi
Centro Comercial Campo de las Naciones 9.9 km / 6.1 mi
Parque Europa 10.4 km / 6.5 mi
Arturo Soria Plaza Shopping Center 11 km / 6.8 mi
Real Madrid City 12.2 km / 7.6 mi
Faunia 13 km / 8.1 mi
La Garena Plaza Shopping Center 14.2 km / 8.8 mi
Hospital Gregorio Maranon 14.4 km / 9 mi
National Auditorium of Music 14.5 km / 9 mi
San Camilo Hospital Quirón 14.7 km / 9.1 mi
Paseo de la Castellana 14.7 km / 9.1 mi
Movistar Arena 14.7 km / 9.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2023
  • Year of most recent renovation: 2023
  • Total number of rooms: 156
  • Number of floors (main building): 7
  • Twin rooms: 56
  • Double rooms
  • Suites
  • Quadruple rooms: 54
  • Accessible rooms: 6
  • hotel
  • American Express
  • MasterCard
Show 37 more facilities & services
  • Visa
  • Maestro
  • Visa Electrón
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Car hireExtra charge
  • Hotel safeExtra charge
  • Lift access
  • ShopExtra charge
  • Garden
  • Sun terrace
  • Gym
  • Bar
  • Restaurant
  • Banquet hall
  • PrinterExtra charge
  • Business centre
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Early bird breakfast
  • Buffet lunchExtra charge
  • À la carte dinner
  • Snacks
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARD • 20 m²ROO.ST
    Room STANDARDPhoto unavailable12 photos

    Holiday Inn Express Madrid Airport

    Room STANDARD

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Bathrobes
    • Wi-fi
    • Bathroom
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible-Queen Size BedDouble or Twin • Accessible-Queen Size BedDBT.H6-QN

    Photos are not available for this room type.

    Holiday Inn Express Madrid Airport

    Double or Twin Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 19 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable12 photos

    Holiday Inn Express Madrid Airport

    Double or Twin STANDARD

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Bathroom
    • Hairdryer
    • Wi-fi
    • Bathrobes

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Express Madrid Airport

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Express Madrid Airport

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Holiday Inn Express Madrid Airport

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Holiday Inn Express Madrid Airport

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN QUEEN SIZE BEDTWIN • QUEEN SIZE BEDTWN.QN

    Photos are not available for this room type.

    Holiday Inn Express Madrid Airport

    TWIN QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Madrid Airport

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Holiday Inn Express Madrid Airport

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Holiday Inn Express Madrid Airport

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Express Madrid Airport

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 19 m²TWN.ST
    TWIN STANDARDPhoto unavailable11 photos

    Holiday Inn Express Madrid Airport

    TWIN STANDARD

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Bathrobes
    • Wi-fi
    • Bathroom
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Holiday Inn Express Madrid Airport

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Holiday Inn Express Madrid Airport

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Express Madrid Airport

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    Holiday Inn Express Madrid Airport

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 19 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable11 photos

    Holiday Inn Express Madrid Airport

    DOUBLE QUEEN SIZE BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Pillow menu
    • Bathroom
    • Shower: 1
    • Hairdryer
    • TV
    • Individually adjustable heating
    • Wi-fi
    • 220V power supply
    • Desk
    • Bathrobes
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Madrid Airport

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Holiday Inn Express Madrid Airport

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 1 Bedroom • 19 m²DBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable11 photos

    Holiday Inn Express Madrid Airport

    DOUBLE Accessible-Queen Size Bed

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Hairdryer
    • Bathrobes
    • Bathroom
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Express Madrid Airport

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Madrid Airport

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Madrid Airport

9.0
Excellent
1,156 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
9.4 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
11 Jul 2026
Augustus
Breakfast is favoulous and staff are friendly
Partner
10/10
Exceptional
06 Jul 2026
Rayni
C'est un livre service, et la communication est très bien!
Self
10/10
Exceptional
02 Jul 2026
Romel
Le falta más variedad en el desayuno y el servicio al aeropuerto es algo complicado. Para mí fue imposible encontrar disponibilidad el aeropuerto al hotel ya q se debe reservar en una página diferente del hotel.
El conductor del bus fue grosero y andaba estresado creo yo!
Por lo demás muy bien y está muy cerca al aeropuerto.
Self
6/10
Pleasant
01 Jul 2026
Ahmed
Average hotel with average staff
Self
10/10
Exceptional
30 Jun 2026
Veronica
The staff was very friendly and the breakfast was AMAZING!
Partner
10/10
Exceptional
25 Jun 2026
Michael
Convenient to airport. Breakfast included was very nice and pretty good. Air conditioning was a must.
Family
10/10
Exceptional
23 Jun 2026
Brandice
Loved the room in the cute little pool. The staff less desirable, considering that it was close to the airport and the hotel is not bilingual.
Self
8/10
Excellent
13 Jun 2026
Abdulhamit
Breakfast was not good. There sould be tometos and cucumbers every breakfast which were missing many times
Family
10/10
Exceptional
10 Jun 2026
Carolina
I would definitely recommend this hotel. Its convenient location near the airport, helpful staff, and comfortable rooms made for a great stay
Self
10/10
Exceptional
09 Jun 2026
Jesús Felipe
Viajando con mi esposa, de tránsito. El hotel está súper bien, cómodo, agradable la zona. Para salir si es necesario hacerlo en taxi.
Friends_and_family Family
6/10
Pleasant
08 Jun 2026
Stephen
The hotel itself, and staff, were just fine, BUT the airport shuttle was a disaster. The hotel contracts out to a third party, also catering to two other nearby hotels; the shuttle does not operate at all from 10:30 am to sometime after 4 pm; and the helpfulness of the shuttle driver was miserable!
- on arrival, I went to the place at Madrid airport where the hotel shuttles pick up clients. After waiting/wasting an hour, I took a taxi - which, at 30 euros, shows how ‘close’ to the airport this ‘airport hotel’ is.
- on departure, clients were told to take their luggage out to the street well ahead of the advertised departure time, joining clients from other hotels. There was no place to sit down.The shuttle appeared on time but was a large coach, with the usual difficulty of entry (rather than the usual small shuttle buses designed for the job). The driver opened the rear hatch and told the clients to load their own luggage - without any assistance from him at all. To see that all the luggage fitted in, one client had to climb inside the hatch to re-arrange it! Similarly on arrival at the airport.
[PS. The only indication that our coach was a hotel shuttle was a small hand-written sign stuck on the front windscreen. I doubt I would have seen this at the airport on arrival, and I wonder even if there is any arrival service at all?]

Expedia must draw attention to this situation! Perhaps this is why it currently makes no mention of an airport shuttle at all? NOT ACCEPTABLE!
Self
10/10
Exceptional
07 Jun 2026
Dulce
Excellent staff
Friends
10/10
Exceptional
04 Jun 2026
Eva
So clean..
Partner
10/10
Exceptional
01 Jun 2026
Andres
Good breakfast
10/10
Exceptional
31 May 2026
Trish
The room was spacious and comfortable. We received a very warm welcome when we arrived. Breakfast offered tasty and diversified options.
Partner
6/10
Pleasant
27 May 2026
Barbara
Convenient to airport. Quiet room. Clean and comfortable bed and room. Perfect for last night before returning home.
Restaurant had somewhat limited menu but was ok. Front desk person was not particularly friendly nor welcoming. They ask you to complete the registration form and then talk at you about the hotel and services while you are trying to translate and complete the paperwork. Then when you ask them to repeat what they said, she got short with me, like I was a bother. Orher than that interaction, the property was perfect for what I needed.
Self
10/10
Exceptional
26 May 2026
MUKLES
Near the trade centre , breakfasts
Business
10/10
Exceptional
25 May 2026
Eva R
clean
8/10
Excellent
24 May 2026
Marlene
Close to the airport
Partner
8/10
Excellent
20 May 2026
Katherine
Only stayed one night. Arrived in Madrid early AM and was able to take the shuttle to the hotel. Although I was very early, the got a room ready and I was able to check in by 10:30 am. The accommodations were very nice.
Friends
10/10
Exceptional
19 May 2026
Dennis
All was good
Partner
10/10
Exceptional
18 May 2026
Thea
Great food and staff. Clean rooms
10/10
Exceptional
17 May 2026
SIMONA
VERY CLEAN AND NICE PROPERTY!!!
Self
10/10
Exceptional
17 May 2026
lucas
Muy buen hotel cerca del aeropuerto
Business
10/10
Exceptional
15 May 2026
Shirley
Room was great. Breakfast was excellent
Self
8/10
Excellent
13 May 2026
Amanda
Friendly staff,
Clean room,
Convenient location
Business Self
4/10
Poor
10 May 2026
JOHNSON
The food I ordered in restaurant was below average. I couldn’t eat my food and let the waiter know why and he said ok. Didn’t offer a substitute or discount.
Self
10/10
Exceptional
08 May 2026
Olga
Todo bien,excepto el baño de la habitacion que necesita reparacion ,muy feo .Hay que felicitar a los trabajadores del restaurante.son excelentes.
Friends_and_family Family
10/10
Exceptional
08 May 2026
Liliana
5 stars all around. Best service. Perfect place for solo travelers. This place even had a restaurant it had a great menu breakfast bar was well stocked they also had a buffet for lunch. I recommended. I saw a lot of families as well.
Self
10/10
Exceptional
08 May 2026
Nadine
Lovely room, helpful staff.
Family
8/10
Excellent
04 May 2026
habib Ullah
The breakfast was very delicious, the staff was very kind, the hotel was very clean, but I don't think the AC was to my room.
10/10
Exceptional
03 May 2026
Jose Ubaldino
Conveniente ubicacion cerca del aeropuerto de Madrid.
Partner
10/10
Exceptional
02 May 2026
Jakelin
Breakfast can improved a bit , same thing everyday , also staff at breakfast rude , kicking people out , cuz they needed the tables , besides that excellent place to stay
Partner
8/10
Excellent
02 May 2026
Peter
This hotel is efficient and has helpful staff. The breakfast was subpar, not so good. Location is good for the airport and they have a good shuttle go getting to and from the airport for a nominal fee
Partner
10/10
Exceptional
01 May 2026
Douglas
Very clean and modern. Would definitely stay here again.
And fairly easy to get to the city center by bus then metro.

Business Friends
6/10
Pleasant
30 Apr 2026
Pamela
It’s good to stay nearby the hotel, but it is definitely an airport hotel. I was a bit disappointed with breakfast. Staff was very helpful.
Family_with_children
8/10
Excellent
30 Apr 2026
mary
Efficient staff, clean room, close to the airport.
Family
8/10
Excellent
29 Apr 2026
Nigel
Just a stay. Over flight next morning, well worth the money pleasntly surprised, I will use them again now I know
Partner
10/10
Exceptional
27 Apr 2026
Patricia
Lovely hotel second time staying, very easy to get around on bus and tube, just was the staff for help.
Food not so good, but ok, very clean room, breakfast for me was not good at all not a lot of variety
I would stay again
Business
10/10
Exceptional
26 Apr 2026
Douglas
Convient hotel when leaving Madrid. Staff very helpful with arranging transportation.
Partner
10/10
Exceptional
25 Apr 2026
Maria Teresa
Buena ubicación. Si quieres usar shuttle se debe reservar previamente
Family
10/10
Exceptional
24 Apr 2026
Philipp
Really good airport hotel. Kinda far from Central Madrid 20 to 30 min taxi ride, or a bit longer via public transportation. Airport shuttle is available but costs 6 € per person on way. Great breakfast buffet.
Family
10/10
Exceptional
22 Apr 2026
Noel
Nice and clean. Excellent breakfast buffet
8/10
Excellent
22 Apr 2026
David
Clean room
Friends
6/10
Pleasant
20 Apr 2026
Jennifer
Desk staff not great communicators re shuttle location for something they need to communicate frequently, lacking patience. Clean, but only 1 large bath towel left for 2 people, with multiple hand towels.
Family_with_children
6/10
Pleasant
15 Apr 2026
Sylvie Buholo
No toothpaste, no toothbrush, no washcloth and staff was not able to help bcz of language barrier but they was trying
Family
8/10
Excellent
08 Apr 2026
Anisa
The only problem was, there was no shuttle available until 9pm which was a big inconvenience!
Self
10/10
Exceptional
08 Apr 2026
Hema
The room was warm and welcoming. Healthy breakfast. Very clean bathroom and rooms. Staff was very cordial & helpful. We had good Wi-Fi connection Althrough our stay gor a week.
Family
10/10
Exceptional
07 Apr 2026
Naila
Everything was perfect. Although more vegetarian food options would be nice on the menu. But it was still good. Delicious desserts too! Room very nice and bright. Quiet location. Extremely pleasant atmosphere.
Partner
10/10
Exceptional
07 Apr 2026
Jose
The staff is excellent and the room is clean!
Family
10/10
Exceptional
06 Apr 2026
Waleska
Just would have liked scrambled eggs
10/10
Exceptional
04 Apr 2026
Akshay
Excellent stay
10/10
Exceptional
04 Apr 2026
Marcus
Good breakfast but be on time.
Partner
8/10
Excellent
28 Mar 2026
Lindon
Breakfast was incredible, soo many options healthy and fun. Room had some things to fix. There was a lot of previous damage to the room along baseboards, night tables were uneven, and things kept falling off. Bathroom was spacious and cleaned well. Staff was very nice. Taxis were fast but expensive.

For a short stay .. Worth it .. for a long stay, would suggest closer to San
Self
10/10
Exceptional
20 Mar 2026
Patricio
Great food
Family_with_children
6/10
Pleasant
15 Mar 2026
Joyce
There were pieces of hair around the room (on the bathroom counter, the bedding, and the counter under the TV), which was not pleasant to see.

They had Dove products (hand soap, shampoo, body wash), which was nice. The breakfast was also really good - they had typical options like bread, eggs, and bacon (as well as churros). It tasted much better than the breakfast at most hotels!

Also, the shuttle bus to the airport actually costs 6 euros, not 5 euros.
Family
10/10
Exceptional
14 Mar 2026
Andrea
Very calm, good breakfast options.
4/10
Poor
14 Mar 2026
Wai
Shower area did not have enclosure and surrounded by shower curtain instead. Bathroom flooded after shower.
Family
10/10
Exceptional
11 Mar 2026
Emilio Rafael
Muy lindo y personal muy amable
Partner
10/10
Exceptional
09 Mar 2026
Luis
Great place
Self
8/10
Excellent
07 Mar 2026
Gonzalo
Excelentes condiciones. No tiene calefacción
Family
10/10
Exceptional
05 Mar 2026
Patrick F.
If you are looking for a lovely, clean, very comfortable hotel near the Madrid airport, this is a wonderful option! 5 star review ! We had a great free breakfast before flying out. Highly recommend! This hotel is not in a neighborhood. It is what you’re expect near an airport- rather industrial area. It does take a bit longer to get to the airport than you’d think because you have to drive all the way around to the other side. About 4.5 miles I believe.
Friends
8/10
Excellent
04 Mar 2026
Raynald
Room is more spacious than than expected of an express hotel. Staff very helpful. Clean and very new. Like the breakfast.
Free and available parking on the street.
Only thing is the area we passed to get to the hotel looked like some deserted neighbourhood.
Partner
8/10
Excellent
03 Mar 2026
Tammy
Everything was great.
10/10
Exceptional
28 Feb 2026
Janice
Clean comfortable rooms and friendly staff who were able to give us room at 10am after a sleepless overnight transatlantic flight!
10/10
Exceptional
28 Feb 2026
JOSE LUIS
It was an amazing experience to spend the night at this hotel.
Partner
8/10
Excellent
22 Feb 2026
Mikael
Good
10/10
Exceptional
18 Feb 2026
Elisa
Excellent!
10/10
Exceptional
17 Feb 2026
NEIL
The reception staff were excellent. The room although small was well equipped and clean. The restaurant has a limited menu. The first night i had a hamburger which was excellent. The second night I ordered veal which was too tough to eat so I changed to a pizza. The restaurant staff were competent and friendly. I was a bit surprised at the lack of english. The included breakfast was not great the first day the eggs and the sausages were cold. The second day was better but the toaster did not toast. We took the airport shuttle to T1 again no english but we managed. On arrival we had booked an Uber. We were told me meet the Uber at P1 first level. We waited but the Uber did not show up. We forgot in Europe the 1st level is what we would go the 2nd levrl
Family
10/10
Exceptional
10 Feb 2026
Janice
Clean room, comfortable bed, quiet rooms, excellent staff, ideal location.
Leisure Partner
10/10
Exceptional
06 Feb 2026
cecilia
El mejor
Friends
10/10
Exceptional
03 Feb 2026
Ivan
The service was amazing. The staff was incredibly nice and compassionate with my disabled father, Mikaela was such a great host during breakfast time and front desk staff morning and evening shift were very pleasant and the management staff was so accommodating towards my dad with his wheelchair. The rooms were very clean and of course thanks to the cleaning staff. They maintained our room clean at all times highly recommend this place and I hope to visit very soon!
Leisure Family
10/10
Exceptional
29 Jan 2026
Ramon
It was good
10/10
Exceptional
26 Jan 2026
JONATHAN
Great room
Great Staff
Great food
Easy street parking
Recomebd 100 percent
Business_and_leisure Self
10/10
Exceptional
20 Jan 2026
Sofia
Easy check in. Room was very clean and location was very convenient.
Leisure Family
10/10
Exceptional
17 Jan 2026
Antoinette
A excellent place to stay
Leisure Partner
10/10
Exceptional
17 Jan 2026
Dan
Nice clean room, friendly and helpful staff, convenient to the airport via shuttle.
Leisure Partner
8/10
Excellent
17 Jan 2026
Julie
The staff were pleasant and very helpful. The rooms were small but clean. Convenient restaurant on site and location to airport. We will be staying again.
Leisure Partner
10/10
Exceptional
16 Jan 2026
Lyla
The room was small but nice. Having two separate beds was a plus. Food at the hotel was good. The airport shuttle was helpful.
Leisure Family
10/10
Exceptional
11 Jan 2026
Kader
Clean room, nice lobby, friendly and helpful staff.
Partner
4/10
Poor
07 Jan 2026
Patricia
We reserved a shuttle to pick us up, but it never came. We tried calling the number provided, but no one answered the call. We finally took a taxi to the hotel. When I complained to the front desk they informed us that the shuttles were unmarked black vans. There was no offer of reimbursement, which I thought they should do since it was never brought to my attention that they were unmarked vans.
Partner
10/10
Exceptional
04 Jan 2026
Efrain
Friendly staff. Easy Parking. Breakfast included. Fast drive to the airport. Would definitely recommend if you need to spend the night close to the airport.
Leisure Partner
10/10
Exceptional
03 Jan 2026
Yadiela Rivero
Everything was clean,staff very friendly and food was good as well.
Leisure Family
10/10
Exceptional
21 Dec 2025
Paul
The staff was very friendly and helpful.
Leisure Partner
10/10
Exceptional
16 Dec 2025
Luz
todo excelente, limpio, buen desayuno y personal amable
6/10
Pleasant
14 Dec 2025
Oscar Manuel
The restaurant waiters could’ve attend us better they where too distracted with friends that cane by
Leisure Family_with_children
8/10
Excellent
13 Dec 2025
Carmita C
it was ok
8/10
Excellent
05 Dec 2025
Tania
Muy lindo y limpio
Leisure Family
10/10
Exceptional
02 Dec 2025
Liana
The room was spotless and the staff was great.
Leisure
8/10
Excellent
02 Dec 2025
Ancizar
The room was hot and stuffy during the first night. Did not have control of central air. After speaking with the cleaning lady, she advised to speak with the front desk and ask to turn off the air to open the window to air out during the day then at night was better. The room was clean and staff were friendly. Breakfast was good. One drawback is the location that is far from centre Madrid and had to rely on public transportation. The reason why we made reservations was because of the shuttle to the airport and it turned out to the we had to pay a fee for each us and the extra luggage. Next time will stay closer to centre Madrid.
Friends_and_family Family
10/10
Exceptional
26 Nov 2025
Yenny
The hotel is super clean, the only thing is there is not metro near we had to take the bus to go to the metro, but the hotel is very nice and serve is really good, I highly recommend it
Leisure Partner
10/10
Exceptional
26 Nov 2025
Eric
Beautiful hotel...I will be back for sure.
Leisure Family
8/10
Excellent
26 Nov 2025
Lurline
Clean and spacious room, comfortable bed and friendly staff. This location is approximately 25 minutes away from centre Madrid, which it could be an inconvenience when coming back late. Otherwise we recommend it.
Friends_and_family Family
10/10
Exceptional
25 Nov 2025
Caroline
Breakfast was good but no variety each day, so we had the same thing three days in a row. Hotel was very quiet and comfortable. Lovely staff. Convenient parking. Great location.
Partner
10/10
Exceptional
24 Nov 2025
Russell
The staff was friendly, the food was great and the room was simple and clean
Leisure Partner
10/10
Exceptional
21 Nov 2025
Sergio
Clean, great staff
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
Andres
Good
8/10
Excellent
15 Nov 2025
janice
Our original room had a bathroom for accommodating wheelchair but the shower water flooded the entire floor. The hotel was able to switch us to a different room
Leisure Partner
10/10
Exceptional
15 Nov 2025
Nancy
Helpful staff and great breakfast.
Leisure Partner
6/10
Pleasant
12 Nov 2025
Guillermo
The room and the shower were too small, to narrow to maneuver very inconvenient to take a shower.

Location & surroundings

Holiday Inn Express Madrid Airport
Avenida De Aragon, 402, Ciudad Pegaso, 402 C, Madrid, Spain

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Holiday Inn Express Madrid Airport

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