Zleep Hotel Madrid Airport

Spain , Madrid
Madrid, Avenida de Aragón, 402B
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100 reviews shown

6/10

Pleasant

02 Mar 2026

Timothy

This a cheap airport hotel so its not for a romantic trip. I used it as a I had a morning flight after 3 days at a very smart hotel in the centre of Madrid. The hotel is Danish owned. The rooms are gloomy with heavy concrete pillars sprouting through the room but the shower pressure was good and the bed was very comfortable. The hotel has a restaurant but the fare is pretty poor for dinner and breakfast is not much better. It was however a good place to lay ones head over night before returning to the airport. Incidentally this hotel is not exactly close to the airport taking 15 minutes by cab. The shuttle must be pre booked if you are incoming or booked the night before ones departure. I read that the cost is 6 Euros and the departure time are not regular.

Self

6/10

Pleasant

26 Feb 2026

paul

Room and amities are minimal. Room had one straight back chair and very minimalistic Front desk staff not friendly. Water in shower breached the water barrier. Not enough towels to manage the wet floors especially after showering. Elevators do not work properly. Restaurant food is mediocre. Coffee is weak. Service is not friendly or accommodating. Early check in was charged unknowingly at the time of reservation. Area around property is not visitor friendly - no retail or adequate restaurant choices available. We would not stay here again.

Family

10/10

Exceptional

26 Feb 2026

Andy

Room was a little smal for travelers

Family

10/10

Exceptional

24 Feb 2026

Cyndi

Clean, convenient and fun.

Friends_and_family Family

2/10

Poor

24 Feb 2026

Yevgeniy

Air conditioner did not work . Money for sending machine was taken and not yet returned . Leaving laggage for money !

4/10

Poor

22 Feb 2026

Kimberley

The room, while more spacious than expected, had a lack of table/counter space to place items, open up suitcases, or work on. The lighting was insufficient. The bed, contrary to the hotel's claims, was quite uncomfortable. The bathroom had a scent of H2S (hydrogen sulphide aka sewer gas) to the extent that we asked maintenance to check it out. The shower bathmat had to be moved a few feet away so that the shower door could be opened/closed. Front desk staff, while pleasant, were not too helpful in providing accurate information on getting to city centre by public transport. The room was hot, despite tinkering with the thermostat. The airport shuttle (which is NOT free) does not start until 5:30am, so anyone with a flight before 8am such as ourselves has to take a taxi or Uber. Main floor seating area by the lockers - the table was dirty and covered with old drink rims, etc. No reasonable plug access for devices.

Partner

8/10

Excellent

17 Feb 2026

Thelma

Great facilities with a restaurant. 9-10 minutes near Adolfo Suárez Madrid-Barajas Airport.
Our room was clean and smelled good

Partner

10/10

Exceptional

15 Feb 2026

Manvel

Great

10/10

Exceptional

15 Feb 2026

John

Simple but quality. I wish the breakfast had more options though

Leisure Partner

6/10

Pleasant

12 Feb 2026

Muriel

Room temperature was cold and it was impossible to increase it with the thermostat.
No extra blanket were provided either.

Same with the “hot” water for the shower, set at a very low temperature.
Breakfast was just ok.
Check in personal was super nice.
Check

10/10

Exceptional

12 Feb 2026

Antonio

Ver pleased with everything in general.

10/10

Exceptional

29 Jan 2026

Mary

It was clean and convenient to the airport. They charged me for the breakfast, I thought it was included but the host said my names wasn’t on the list!

10/10

Exceptional

25 Jan 2026

YI CHUN

Cozy modern hotel

10/10

Exceptional

23 Jan 2026

Edgar Ivan

Great Hotel!!

Leisure Self

6/10

Pleasant

22 Jan 2026

MICHAEL

The hotel charged a fee for using courtesy bus to airport. Other hotels do not. The soap and shampoo was difficult to use. Hotel is to into digital age and not willing to help customers who are not digital savvy.

Leisure Family

10/10

Exceptional

16 Jan 2026

Veronica Hidalgo

Clean and safe, near to airport! Great shower and confortable beds!!!

Leisure Family

10/10

Exceptional

15 Jan 2026

Fernando

Everything was great

8/10

Excellent

15 Jan 2026

Gustavo

Overall good hotel. Good location, clean and with the basics. The room was very hot and the thermostat was useless.

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

Nathan

Everything about this place was nice.

Leisure Partner

10/10

Exceptional

08 Jan 2026

RICHARD

It was a good stay. Friendly staff.

Leisure Partner

2/10

Poor

30 Dec 2025

Uma

The hotel looks like a motel and our luggage was got stolen from the entrance of this hotel and they did not help us in any way. We didn’t get any help with police either and had to go to embassy to get emergency passport. Laptops were gone and there is no security camera just outside the building

10/10

Exceptional

29 Dec 2025

Juan

Great breakfast buffet

AC was great

Partner

10/10

Exceptional

07 Dec 2025

Richard

Very nice hotel, clean,

8/10

Excellent

06 Dec 2025

Ross

Decent amenities.

Business Self

10/10

Exceptional

05 Dec 2025

RAJESH BABU

Good

10/10

Exceptional

03 Dec 2025

Gabriel

The room was clean, bed comfortable, and the shower was amazing

Leisure Self

10/10

Exceptional

30 Nov 2025

Jessica

Very convenient for those who are traveling from Madrid very early in the morning. Smooth check-in and check-out. A big plus having a shuttle.

Leisure Self

10/10

Exceptional

26 Nov 2025

Arie

Very helpful

Business

10/10

Exceptional

22 Nov 2025

Salomon

Nice place to stay, the staff is really friendly

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

KIMBERLY

I had a suite it was very large, it was clean. The cleaning staff was very pleasant not so much at the reception desk.

8/10

Excellent

18 Nov 2025

John Thomas

Very nice, I would suggest the hotel have outlets that support 110/120 voltage. Also, please suggest to the kitchen staff to be kind and respectful to the customers. All other staff members were very nice and helpful. Thank you

Leisure Friends

6/10

Pleasant

18 Nov 2025

Ngoc Ha

The room was hot and stuffy. The shower curtains kept sticking to my body as I tried to take a shower. Not enough furniture near my bed where I can put my devices. Everything had to stay on the floor.

Leisure Partner

8/10

Excellent

17 Nov 2025

Tiffany

The staff was really helpful and the on site restaurant was awesome.

Leisure Family

10/10

Exceptional

10 Nov 2025

James

Great rooms and breakfast

10/10

Exceptional

08 Nov 2025

martin

Excelente todo

Leisure Family

8/10

Excellent

07 Nov 2025

Johanna

I stayed three nights at this hotel. It seems to be a relatively new hotel. The staff isn’t very friendly, but they’re not unpleasant either. As for cleanliness, the hotel looks clean. The room I got was clean as well. The only small issue was that the shower had some mold around the edges. But overall, the structure of the hotel is very good. I love its industrial-style design. I highly recommend getting the breakfast, even though it’s not included, because it’s worth paying for. They offer a good variety, and everything is fresh, clean, and tasty. I can’t complain about paying for the breakfast buffet. Overall, I do recommend this hotel. It’s close to the airport but far from downtown Madrid. However, you can take

Business_and_leisure Family

10/10

Exceptional

04 Nov 2025

Richard

Clean, with a comfortable bed. Everything worked well. There was a nice restaurant downstairs and a spacious lobby.

6/10

Pleasant

03 Nov 2025

Tomas

Staff are very cold. Y they charge you everything.

Leisure Partner

10/10

Exceptional

31 Oct 2025

Charlo

The room was comfortable, clean and with a very nice bed.

Leisure

10/10

Exceptional

29 Oct 2025

Codi

Room and bed was comfortable, quiet and cool. The sheets were great!

Leisure Partner

10/10

Exceptional

28 Oct 2025

Ricardo

Staff was very nice and the room was clean and very comfy bed

Leisure Partner

10/10

Exceptional

27 Oct 2025

Mabel

Very clean room and sheets. Receptionist was very polite they answered all my questions.

Leisure Family

10/10

Exceptional

25 Oct 2025

Ruth

Clean rooms , great staff

Business_and_leisure Family

10/10

Exceptional

22 Oct 2025

Joanne

Very nice easy hotel to stay if you are flying in or out of Madrid!

Partner

10/10

Exceptional

19 Oct 2025

Alison

Airport shuttle easy to find , quick & easy check in with friendly staff , cool vibe

Leisure Partner

8/10

Excellent

17 Oct 2025

Ofelia

Muy limpio el hotel y nos gustó mucho la idea de llegar ahí para estar más cerca del aeropuerto, tienen algunos autobuses que cobran 5 euros por persona para llevarte al aeropuerto, solo que para estar varios días no hay casi nada alrededor tendríamos que tener carro o ir en autobús al metro y de ahí al centro de la ciudad 💭

Partner

4/10

Poor

17 Oct 2025

dulce

I liked the room. It was clean and comfortable. The shower was tiny.
The front staff was not very friendly. We stayed at this hotel because it was closer to the airport. We went down for breakfast at 7am and all the food was gone. There were hardly any clean dishes or mugs for coffee. The staff was slowly replenishing but it didnt seem like there was enough food for the guests. I'd definitely skip this hotel.

Partner

6/10

Pleasant

17 Oct 2025

Fred

Great for stay over for fly out early.

Leisure Partner

10/10

Exceptional

16 Oct 2025

luis

Staff professional and friendly

Leisure Family

10/10

Exceptional

14 Oct 2025

Lina

PREGUTE EN LA RECEPCION SOBRE EL INTERNET Y DIERON INFORMACION DE LA RED QUE SI FUNCIONA. ESTO DEBERIAN DECIRLO COMO SERVICIO AL MOMENTO DEL CHECKINN

Business

6/10

Pleasant

14 Oct 2025

Patrick

There was a closen door in our room..i suppose it for a room next door...but because of that door we can hear very loud what persons next door are talking. So we couldn't sleep very well. They should mentioned this in the descriptions . If I had known, I wouldn't reserve that room.

Leisure Partner

8/10

Excellent

14 Oct 2025

Diego

Bed Linen and clean restroom

Business_and_leisure Family

8/10

Excellent

14 Oct 2025

Gabriela

The room and hallway smelled strongly of cigarettes smoking. We opened the window as much as you could which was a nudge and left for dinner. It was bearable when we came back. I brought it up and was told they were aware that it reales in the hallway they had not smelled it in the room. I have stayed here before because of the convenience to the airport and the goods supply of taxis was disappointed this time. Room 520.

Friends_and_family Family

4/10

Poor

13 Oct 2025

Fernando

No complimentary glasses or cups to drink. No small fridge. No water, coffee or tea available. Spartan to the point of ridiculous. No night tables to setup comfortably medical devices or personal items. No curtains in the bathroom while facing office building. Room too stuffy. Windows don't open. No luggage rack (had to put everything on floor). Too stuffy. No use of TV since you have Chromecast while not all use it. Phone inoperative. I could go on. Charging for shuttle service to and from airport is gauging nothing more. Too busy selling environmentally friendly virtues with no consideration for the needs of travelers. Staff at front desk lost and not sure how to deal with basic issues. Bravo you will never see me again in one of your hotels!

Business_and_leisure Partner

4/10

Poor

12 Oct 2025

miguel

The staff, i didn’t like the service.
they actitud

Leisure Family

8/10

Excellent

11 Oct 2025

Jeff

Decent price for room with breakfast. Kind of industrial not cozy

Partner

2/10

Poor

09 Oct 2025

Edgard

Staff never responded from their official WhatsApp account.

Family

10/10

Exceptional

08 Oct 2025

luis

Great service!!!!

Leisure Family

10/10

Exceptional

05 Oct 2025

Ibrahim

Everything was good,

Leisure Partner

10/10

Exceptional

30 Sep 2025

Jeff

Was great

10/10

Exceptional

29 Sep 2025

Erik

Amazing place

Leisure Self

8/10

Excellent

28 Sep 2025

Nobleza

This hotel was good for a one stay. It really is not that close to the airport and very limited places to go for a meal or sightseeing. Basically it’s kinda like in an industrial area.

Leisure Partner

8/10

Excellent

25 Sep 2025

Hector

Very good property and conveniente location from airport

Leisure Self

8/10

Excellent

25 Sep 2025

Michelle

Decent hotel; a little chaotic on check in as the computer system was giving them problems-not their fault.

Partner

10/10

Exceptional

24 Sep 2025

Ali

Clean room

8/10

Excellent

24 Sep 2025

John

A good place to stay - clean, efficient, modern. Best mattress that I’ve slept on in Spain! Two annoyances though: 1) they don’t arrange the airport shuttle, you need to book online and 2) they wouldn’t allow us to bring our bags into the breakfast area. If you miss your 5€ shuttle, it’s a 30€ taxi ride to the airport.

6/10

Pleasant

24 Sep 2025

Michael John

Staff should be more detail oriented when explaining how to get to down town Madrid and back

Leisure Partner

6/10

Pleasant

24 Sep 2025

Juan

Leisure Family

10/10

Exceptional

21 Sep 2025

Juanita

Clean and comfortable

10/10

Exceptional

19 Sep 2025

Mirta

Me gustó todo la atención del personal y la lumpieza

Leisure Family

10/10

Exceptional

17 Sep 2025

GLORIA

Me encantó el hotel! Desde el ingreso, muy moderno, impecable, el trato del front desk muy atento y rápido. El dormitorio, impecable. Tan solo lo usé por una noche en Madrid porque mi conexión de vuelo era al día siguiente. Pero volvería a ir otra vez. A+ !!!

Leisure Self

8/10

Excellent

17 Sep 2025

Harris

Nice clean hotel, good for a nights sleep during a layover. If you want to see more of center area stay closer to that

10/10

Exceptional

16 Sep 2025

Norma

The only problem is the parking

Leisure Family

8/10

Excellent

15 Sep 2025

Paul

Great restaurant server.

Leisure Friends

8/10

Excellent

14 Sep 2025

Paul

All good

8/10

Excellent

11 Sep 2025

Ricardo

It was near the AirPort,

Leisure Family

4/10

Poor

10 Sep 2025

Lillian

Not great!

Very isolated location and expensive for what you get. No convenience stores or restraunts nearby. Hotel restaurant was extremely slow service so we gave up and got something from the vending machine.

Friends_and_family Friends

8/10

Excellent

10 Sep 2025

Eyal

Good clean room for people who want to be close to Madrid airport. Dee ate dinner which was ok (burger and Bolognese pasta ). The bed was comfortable but there was a concrete pillar in the middle of the room. The size of the room made it uncomfortable to move big luggage around.

Leisure Friends

4/10

Poor

10 Sep 2025

Amr

In my room bathroom has ants, when I checked in at midnight it was at least 30 people a head of me and only 2 staff members to check them in. So after I waited about 50 minutes and I went upstairs to my room that it looks like converted balcony with open curtains floor to ceiling, I was waked up because the sun lids up the room. And there is no WiFi password to be found anywhere in the room or on the key only and I called the front desk no one answered. They charge you to hold your bags.

Leisure Self

10/10

Exceptional

09 Sep 2025

Monica

Clean room, friendly staff, beautiful place

Leisure Partner

6/10

Pleasant

06 Sep 2025

Diego

Leisure Family

8/10

Excellent

06 Sep 2025

Diana

The property was clean, the room had dark lighting. It looks like it's located in a business building and it's not really walking distance to other things. However, it's perfect for just getting a night's sleep before heading to the airport.

Leisure Family_with_children

10/10

Exceptional

02 Sep 2025

Sofia

I used for overnight layover flight, but the breakfast and hotel were wonderful

Leisure Friends

2/10

Poor

02 Sep 2025

Zaheed

The room is advertised as having a queen Ben but received a single bed. The room should be rated as a one star and expedia shouldn't be offering this hotel. Breakfast was terrible.

Leisure Partner

10/10

Exceptional

02 Sep 2025

Ruth

good

Leisure Partner

2/10

Poor

02 Sep 2025

STACEY

Staff attitude is horrible they are not customer service friendly or helpful and you can’t ask questions. I was racially profiled and treated and talked to very badly or ignored . And while there also a Japanese couple came to the reception desk and complained about the same staff and how they are being treated by staff. Deplorable!!!!!!

Leisure Friends

6/10

Pleasant

01 Sep 2025

Iraklis

Checking took time landed at 6am and couldn’t get a room until 3pm. Had to pay to leave my bags in a locker

Leisure Self

10/10

Exceptional

01 Sep 2025

RUBEN

Great stay in Madrid

2/10

Poor

01 Sep 2025

Joaquina

I didn’t stay here the pls e was horrible and I sign up for two twin. Beds and I saw a bumpy cot I’m fighting for my refund the can keep 2 days of th stay but no more you guys shouldn’t support this hot

Leisure Partner

10/10

Exceptional

30 Aug 2025

Brenda

Very clean, the restaurant food was really good. They offer transportation to the airport.

4/10

Poor

29 Aug 2025

VLADIMIR

Property has incorrect advertising about their shuttle from and to airport

We waited for along time and no one new what is going on

they only have few hours in the morning and them at 21.00pm for few hours
But it was not clear during the booking

8/10

Excellent

29 Aug 2025

Art

Hotel was close to the airport yet quiet enough for a good night’s sleep. Although the room was a bit dark and stark it was very clean. The staff was friendly and helpful and the restaurant food was good including the buffet breakfast before we left for our flight.

Leisure

10/10

Exceptional

27 Aug 2025

Marta

Amazing

Leisure Friends

6/10

Pleasant

25 Aug 2025

KIM

Hotel ok only if you are leaving or arriving from the airport -no customer service at all -staff rude at times !

Leisure Friends

6/10

Pleasant

24 Aug 2025

Erica

There is no restaurants or shops nearby. There is a bus depot about 5mins walk away however have to limit to daytime due to area remoteness

Leisure

10/10

Exceptional

22 Aug 2025

Ramphie

Clean hotel

Leisure

6/10

Pleasant

22 Aug 2025

Lucia

The mattress was cheap and very very soft! Worst pillows too:(

Leisure Self

4/10

Poor

20 Aug 2025

Madeleine

I thought at the beginning there was a shuttle or train to the airport. We had to take an uber. I was disappointed about it. Also, the bed and pillows were uncomfortable. The towels were kind of old as well.

Leisure Family

10/10

Exceptional

18 Aug 2025

Mohamed Jamel

Nice hotel

Business

6/10

Pleasant

17 Aug 2025

Mustapha

No breakfast no swimming pool